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Control of Non-Conforming Products
Control of Non-Conforming Products
CONTROL OF NON ISSUE NO/ DATE 02 / 01.08.2017 REV. NO./ DATE 01 / 10.10.2018
CONFORMING PRODUCTS REF. NO. QSP-08-14 PAGE NO 1 of 10
PREPARED BY APPROVED BY
MR Executive Director
SHREE SPHEROTECH PVT. LTD. QUALITY SYSTEM PROCEDURE.
CONTROL OF NON ISSUE NO/ DATE 02 / 01.08.2017 REV. NO./ DATE 01 / 10.10.2018
CONFORMING PRODUCTS REF. NO. QSP-08-14 PAGE NO 2 of 10
01 * Incoming Products Conduct Incoming Inspection of Incoming Inspected Raw As and when Raw Manager Quality,
* Incoming Control / Quality Plans Materials and Outsourced processes products as Material and Materials & Products Asst. Quality,
* Material Specifications per Procedure for Monitoring and Measurement of Incoming Products received. Lab. Asst.,&
* Work Instruction for Incoming
Products (Release of Products). with Acceptance/ NC Machining Job
Inspection
* Master sample (where required) Decision Inspector
* Sampling plan
* National/International / Foreign /
Customer Stds.
02 Inspected Raw Material and -Release of Accepted Materials / Products for -Accepted Materials/ After Incoming Manager Quality,
Incoming Products with storage or further processing. Products Released. Inspection Asst. Quality,
Acceptance/ NC Decision OR OR Lab. Asst.,&
-Detected NC products will follow further procedure - NC Products Machining Job
as below isolated. Inspector
03 Inspected Raw Material and Record the Non-Conformance in various Incoming -Non Conforming After Incoming Manager Quality,
Incoming Products with NC Inspection Reports and NC records: Incoming Raw Inspection Asst. Quality,
Decision Incoming NC Register (For Raw Materials) & Materials/ Products Lab. Asst.,&
Subcontractor NC Analysis Report - NC Records Machining Job
(For Outsourced Processes). Inspector
- NC Products Returned by Machine Shop are
recorded in :
Customer/Machine Shop Return Product Report,
Customer/Machine Shop End Rejection Analysis
Report and Return Product Analysis Report (In
Excel Sheet & in ERP).
04 Non-Conforming Incoming Raw -Decide the Disposition Action on the NC Raw -NC Raw Material / Within 2 days after NC Manager Quality,
Materials/ Products Material / Products (As per Incoming Quality Plan) products Raw Material / GM Foundry,
and record in - NC Records products received GM Machine Shop
Incoming NC Register (For Raw Materials) & &
Subcontractor NC Analysis Report (For EXEC. DIRECTOR
Outsourced Processes Supplier Responsible NC).
-The disposal of NC products that are not
reworked or repaired i.e.that are rejected/scrapped
is recorded in corresponding stage wise NC
Record or Scrap Disposal Note.
SR. INPUT ACTIVITY OUTPUT WHEN RESPONSIBILITY
NO
05 Non-Conforming Incoming Raw All NC products are identified as per the Procedure NC Product Identified As and when NC Manager Quality,
PREPARED BY APPROVED BY
MR Executive Director
SHREE SPHEROTECH PVT. LTD. QUALITY SYSTEM PROCEDURE.
CONTROL OF NON ISSUE NO/ DATE 02 / 01.08.2017 REV. NO./ DATE 01 / 10.10.2018
CONFORMING PRODUCTS REF. NO. QSP-08-14 PAGE NO 3 of 10
Materials/ Products for Identification & Traceability. product observed Asst. Quality,
Lab. Asst.,&
Machining Job Inspector
06 Non-Conforming Incoming Raw Severity & trend of NC products is analyzed and -Corrective action As and when NC Manager Quality,
Materials/ Products corrective actions are planned and taken as per plan, product observed Asst. Quality,
Procedure for Problem Solving and Corrective - NC Records Lab. Asst.,
GM Machine Shop
Action
& External Providers
07 -Non-Conforming Incoming If identified, Preventive/Error Proofing actions are -Preventive/Error As and when NC Manager Quality,
Raw Materials/ Products, planned and taken as per Procedure for Preventive Proofing Action plan, product observed Asst. Quality,
-Corrective Actions taken on Action and Error Proofing. -NC Records Lab. Asst.,
GM Machine Shop
Similar Products or Processes
& External Providers
08 -Corrective action plan, -Implement CA/PA/Error Proofing -CA/PA/Error Proofing As per CA/PA plan Manager Quality,
-Preventive/Error Proofing -Monitor effectiveness of CA/PA/Error Proofing and their effectiveness Asst. Quality,
Action plan (IF taken) records in appropriate Lab. Asst.,
NC records. GM Machine Shop
& External Providers
09 -Corrective action plan, -Review the Status of CA/PA/Error Proofing for their in- -CA/PA/Error Proofing During Monthly MIS MR, GM Foundry, GM
-Preventive/Error Proofing Action time implementation and closure. Reviewed and closed. Meeting and Six Monthly Machine Shop
plan (IF taken) -Update Process FMEA with newly identified NC’s MRM & EXEC. DIRECTOR
(Failure Modes) at the time of PPAP review.
B] In process Stage / Final Stage (Foundry and Machining Stage) NC Products
10 * Process Control Plans Conduct In-process Inspection for Process & -In-process / Final During In-process Lab. Asst./
* Method Card Product Parameters and Final Inspection (Foundry Inspection Operations / Final Stage Inspector/
* Specification Charts Stage/ Machining stage) as per Procedure for conducted. Inspection, as per Final Inspector/
* Sampling plan Machining Job
Monitoring and Measurement of Products (Release -Accepted Products frequency specified in
* Work Instructions Inspector/
* Cust. Drgs. / Spec.s / Insp. of Products). Released Control Plan/ Method Supervisors/
Stds./Perf. Stds. OR Card/ Work Asst. Quality/
* Master Samples (where required) - NC Products Instructions Manager Quality/
* National/International / Foreign / detected. GM Foundry/
Customer Stds. GM Machine Shop
PREPARED BY APPROVED BY
MR Executive Director
SHREE SPHEROTECH PVT. LTD. QUALITY SYSTEM PROCEDURE.
CONTROL OF NON ISSUE NO/ DATE 02 / 01.08.2017 REV. NO./ DATE 01 / 10.10.2018
CONFORMING PRODUCTS REF. NO. QSP-08-14 PAGE NO 4 of 10
* 1st Stage Inspection Summary Report and process parameters Final Inspector/
* Inhouse Foundry Rejection Analysis Report identified & reported. Machining Job
* In-Process NC Register, for NC’s in Mechanical -NC Records Inspector/
Properties Section Supervisors/Ic
updated
* In-process NC, For NC’s related to process parameters, Asst. Quality/
also details are mentioned in appropriate Inspection Manager Quality/
Records. GM Foundry/
- NC Products Detected at Foundry Final Stage are GM Machine Shop
recorded in Final Inspection Summary Report
- NC Products Detected at In-house Machine Shop In-
process Stage are recorded in In-Process NC Register
- NC Products Detected at Machining Final Stage are
recorded in Final NC Register
- NC Products Returned by Machine Shop are
recorded in :
Customer/Machine Shop Return Product Report,
Customer/Machine Shop End Rejection Analysis Report
and Return Product Analysis Report (In Excel Sheet & in
ERP).
12 Detected NC Product / Process -Decide the Disposition Action on NC Product and -Disposition of NC As and when NC Product GM Machine Shop/
Manager Quality/
process parameters as per the reaction plan addressed Product and process and process parameters GM Foundry/
in the Control Plan / Final Quality Plan. parameters observed Manager Devp. & Mkt./
-The disposal of NC products that are not reworked or -NC Records updated EXEC. DIRECTOR
repaired i.e. that are rejected/scrapped is recorded in
corresponding stage wise NC Record or Scrap Disposal
Note.
13 NC Product and process All NC Products are identified as per the Procedure for NC Products Identified As and when NC product Lab. Asst./
Stage Inspector/
parameters at all stages Identification & Traceability. observed Final Inspector
Supervisors/
Asst. Quality
14 NC Product and process Severity & trend of NC products is analyzed and -Corrective action plan As and when NC product Manager Quality/
GM Foundry/
parameters at all stages corrective actions are planned and taken as per -NC Records observed Manager Devp. & Mkt./
Procedure for Problem Solving and Corrective Action. GM Machine Shop
EXEC. DIRECTOR
15 NC Product and process If identified, Preventive/Error As and when NC product Manager Quality/
GM Foundry/
parameters at all stages, Corrective Preventive actions are planned and taken as per Proofing action plan observed Manager Devp. & Mkt./
Actions taken on Similar Products Procedure for Preventive Action and Error Proofing. -NC Records EXEC. DIRECTOR & Other
or Processes MDT Members
PREPARED BY APPROVED BY
MR Executive Director
SHREE SPHEROTECH PVT. LTD. QUALITY SYSTEM PROCEDURE.
CONTROL OF NON ISSUE NO/ DATE 02 / 01.08.2017 REV. NO./ DATE 01 / 10.10.2018
CONFORMING PRODUCTS REF. NO. QSP-08-14 PAGE NO 5 of 10
PREPARED BY APPROVED BY
MR Executive Director
SHREE SPHEROTECH PVT. LTD. QUALITY SYSTEM PROCEDURE.
CONTROL OF NON ISSUE NO/ DATE 02 / 01.08.2017 REV. NO./ DATE 01 / 10.10.2018
CONFORMING PRODUCTS REF. NO. QSP-08-14 PAGE NO 6 of 10
PREPARED BY APPROVED BY
MR Executive Director
SHREE SPHEROTECH PVT. LTD. QUALITY SYSTEM PROCEDURE.
CONTROL OF NON ISSUE NO/ DATE 02 / 01.08.2017 REV. NO./ DATE 01 / 10.10.2018
CONFORMING PRODUCTS REF. NO. QSP-08-14 PAGE NO 7 of 10
PREPARED BY APPROVED BY
MR Executive Director
SHREE SPHEROTECH PVT. LTD. QUALITY SYSTEM PROCEDURE.
CONTROL OF NON ISSUE NO/ DATE 02 / 01.08.2017 REV. NO./ DATE 01 / 10.10.2018
CONFORMING PRODUCTS REF. NO. QSP-08-14 PAGE NO 8 of 10
PREPARED BY APPROVED BY
MR Executive Director
SHREE SPHEROTECH PVT. LTD. QUALITY SYSTEM PROCEDURE.
CONTROL OF NON ISSUE NO/ DATE 02 / 01.08.2017 REV. NO./ DATE 01 / 10.10.2018
CONFORMING PRODUCTS REF. NO. QSP-08-14 PAGE NO 9 of 10
Document Ref.
Procedure for Manufacturing Process Control
Procedure for Identification & Traceability
Procedure for Monitoring and Measurement of Product
Procedure for Problem Solving and Corrective Action
Procedure for Preventive Action and Error Proofing
Work Instruction for Material Identification.
Record Ref.
PREPARED BY APPROVED BY
MR Executive Director
SHREE SPHEROTECH PVT. LTD. QUALITY SYSTEM PROCEDURE.
CONTROL OF NON ISSUE NO/ DATE 02 / 01.08.2017 REV. NO./ DATE 01 / 10.10.2018
CONFORMING PRODUCTS REF. NO. QSP-08-14 PAGE NO 10 of 10
SSPL/QA/F-47 Monthly Machining Rejection , Rework Analysis Report Manager Machine Shop Month Wise 1 Year
SSPL/QA/R-01 Customer Complaint Register QA Mgr. & Asst. QA Month Wise Continuous
SSPL/QA/R-03 Incoming NC Register (For Raw Materials) Lab. Asst. & QA Mgr. Date-wise 1 Year
Stage Inspector/
SSPL/QA/R-04 Rework Register Concerned Supervisor
Date-wise 6 Months
In-Process NC Register Stage Inspector/
(At Foundry: For In-process NC Process Parameters and Concerned Supervisor
SSPL/QA/R-05 Date-wise 1 Year
NC Mechanical Properties,
At In-house Machine Shop: For In-Process NC Products) Manager Machine Shop
Final NC Register
SSPL/QA/R-06 Machining Job Inspector Date-wise 1 Year
(For NC Products Detected at Machining Final Stage)
Customer Sent Debit Notes , Rejection Note, CAR , etc. 1 Financial Year or as per
----- QA Manager / Accounts Date-wise
related to rejection CSR , whichever is more.
SSPL / MR / F-08 Context of Organization – Internal Issues Process Owner & MR Serial Wise Continuous
SSPL / MR / F-09 Context of Organization – External Issues Process Owner & MR Serial Wise Continuous
SSPL / MR / F-10 Risk Assessment Record Process Owner & MR Serial Wise Continuous
PREPARED BY APPROVED BY
MR Executive Director