Sun Ray and

VDI Implementation
for Sun Partners
Student Guide

EC-170-SER (VDI)

D63731GC10
Edition 1.0
D64496
Copyright © 2009, 2010, Oracle and/or its affiliates. All rights reserved.

Disclaimer

This document contains proprietary information, is provided under a license agreement containing restrictions on use and
disclosure, and is protected by copyright and other intellectual property laws. You may copy and print this document solely for
your own use in an Oracle training course. The document may not be modified or altered in any way. Except as expressly
permitted in your license agreement or allowed by law, you may not use, share, download, upload, copy, print, display,
perform, reproduce, publish, license, post, transmit, or distribute this document in whole or in part without the express
authorization of Oracle.

The information contained in this document is subject to change without notice. If you find any problems in the document,
please report them in writing to: Oracle University, 500 Oracle Parkway, Redwood Shores, California 94065 USA. This
document is not warranted to be error-free.

Sun Microsystems, Inc. Disclaimer

This training manual may include references to materials, offerings, or products that were previously offered by Sun
Microsystems, Inc. Certain materials, offerings, services, or products may no longer be offered or provided.Oracle and its
affiliates cannot be held responsible for any such references should they appear in the text provided.

Restricted Rights Notice

If this documentation is delivered to the U.S. Government or anyone using the documentation on behalf of the U.S.
Government, the following notice is applicable:

U.S. GOVERNMENT RIGHTS

The U.S. Government’s rights to use, modify, reproduce, release, perform, display, or disclose these training materials are
restricted by the terms of the applicable Oracle license agreement and/or the applicable U.S. Government contract.

Trademark Notice

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective
owners.

AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro
Devices. Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used
under license and are trademarks or registered trademarks of SPARC International, Inc. UNIX is a registered trademark
licensed through X/Open Company, Ltd.
Sun Learning Services

Sun Ray Server Software – Course Manual

Sun Ray Server Software

Course Manual

Project : CPW Page 1 of 302 Author: Joy Johnson

Copyright © Sun Microsystems Ltd, 2009 Issue Date: 21st January 2007

Sun Confidential
Sun Learning Services

Sun Ray Server Software – Course Manual

Table of Contents
Token Readers...........................................................................................................................81
Packet Loss..................................................................................................................................113
Latency.........................................................................................................................................113
Out-of-Order Packets...................................................................................................................113
Encapsulated Options..................................................................................................................114
utcapture.......................................................................................................................................115
utquery.........................................................................................................................................115
OSD Icons....................................................................................................................................115
Generic DHCP Parameters..........................................................................................................117
Improved .parms Lookup............................................................................................................118
Routerless VPN Capability...............................................................................................................118
Pop-up GUI.......................................................................................................................................119
Access Control.............................................................................................................................119
Features and Usage......................................................................................................................119
Sun Management Center (SunMC) Software Features....................................................................132
Additional Sun Management Center Modules.................................................................................133
Setting Up the Monitoring Environment..........................................................................................133
Setting Monitoring Guidelines.........................................................................................................142
Sun Ray System Panel.................................................................................................................142
Failover Group Panel...................................................................................................................145
Interconnect Panel........................................................................................................................146
Removing the Sun Ray Module from SunMC.................................................................................151
Enabling Kiosk Mode Using the CLI..........................................................................................152
Overriding Kiosk Mode Policy........................................................................................................156
Building the Kiosk Mode Environment...........................................................................................158
Overview...........................................................................................................................................161
Setting Up IP Addressing.................................................................................................................164
Setting Up Server and Client Addresses.....................................................................................164
Configuring DHCP......................................................................................................................167
Coexistence of the Sun Ray Server With Other DHCP Servers............................................167
Group Manager.................................................................................................................................171
Redirection...................................................................................................................................172
Group Manager Configuration....................................................................................................172
Load Balancing.................................................................................................................................173

Project : CPW Page 2 of 302 Author: Joy Johnson

Copyright © Sun Microsystems Ltd, 2009 Issue Date: 21st January 2007

Sun Confidential
Sun Learning Services

Sun Ray Server Software – Course Manual

Secondary Server.........................................................................................................................175
Viewing Administration Status........................................................................................................176
Secondary Server Recovery.........................................................................................................179
Supported Devices and Libraries.....................................................................................................181
Supported Mass Storage Devices................................................................................................181
Sun Ray DTU Settings.....................................................................................................................181
Monitor Settings...............................................................................................................................183
Hot Key Preferences.........................................................................................................................183
OSD Icon Topography.................................................................................................................188
Sun Ray Desktop Unit Startup....................................................................................................195
Firmware Download Diagnostics................................................................................................205
Firmware Download OSD......................................................................................................205
Token Reader Icons.....................................................................................................................207
Authentication Manager Errors .......................................................................................................210
Troubleshooting USB Mass Storage Devices..................................................................................214
Device Nodes Are Not Created...................................................................................................214
Device Is Not Automatically Mounted.......................................................................................214
Device Is Not Automatically Unmounted...................................................................................214
Audio.................................................................................................................................................214
Audio Device Emulation.............................................................................................................215
Audio Malfunction.......................................................................................................................215
PDA Synchronization Issues............................................................................................................216
Performance Tuning.........................................................................................................................217
Applications.................................................................................................................................217
Sluggish Performance..................................................................................................................217
Screensaver Resource Consumption...........................................................................................217
Old Icons (Hourglass with Dashes Underneath) Appear on Display.........................................219
Port Currently Owned by Another Application..........................................................................219
Design Tips..................................................................................................................................219
Troubleshooting the Sun Management Center.................................................................................220
No Sun Ray Object......................................................................................................................220
No Sun Ray Module....................................................................................................................221

Project : CPW Page 3 of 302 Author: Joy Johnson

Copyright © Sun Microsystems Ltd, 2009 Issue Date: 21st January 2007

Sun Confidential