Clifford Buchkoski

339 Summerlake Circle, Apt 207

Ridgeland, SC 29936
904-497-6972
buchkoskicliff@gmail.com
www.linkedin.com/in/cliffbuchkoski

Career Objective
To obtain a position, in which I am given the opportunity to utilize my years of experience and to play a direct
role in the unlimited growth and success of a solid organization.

Professional Summary

As a ​Copier Service Manager ​I oversee assigned territory with approximately 6 - 8 technicians. Provide and
maintain excellent customer service and be the front line service contact for our external customers and tech
support. Install, repair, and maintain copier, printers, and facsimile, by handling and assigning daily call activity
for assigned territory and performing duties.
The ordering of supplies, parts, handling warranty returns and warehouse needs.

As a​ Print Shop Owner ​and​ Production Manager​ with over 15 years of experience in handling business
operations, coordinating and scheduling of day to day design and print. Skilled in creating and maintaining
effective professional liaison between program management and account teams, with special focus on
ensuring timely print project management. Building designs using client branding elements art files. Accurately
estimates print project costs, maintains budgets, and communicates obstacles that might require additional
funding. Known for establishing direct relationships with vendors and key suppliers to ensure best visual
quality and maximum printing value.

As a ​Service Manager ​and​ Copier Technician ​with a combination of 13 years operating a service department,
inventory control, diagnosing and repairing malfunctioning copy machines. I identified malfunctioning parts of
copier equipment and performing the repair or replacement of parts, testing and running copiers to ensure
proper functionality of the machines, and making sure copier machines are in good condition by performing
regular maintenance.

I developed strong ​Sales and Customer Service​ skills in the printing business and copier industry, providing
excellent customer service, promoting ideas throughout one's organization. My goal is to keep the company
running in an efficient and profitable manner whether it was creating print marketing or providing office
equipment. I work hard to increase customer satisfaction, loyalty and retention and to meet their
expectations.
Continued Education

Dynamics of Management

Develop and refine management and supervisory skills to strengthen the present and build for the future.
Developing five general functions: planning, organizing, staffing, leading and controlling in order to be a
successful manager.

Time Management

To establish a productive environment by establishing systemic approaches for repeating tasks, reducing
inefficiency, organizing work areas, and using an effective system to reduce filing, to best create and manage
to-do lists, organize the constant influx of information, leverage software to improve efficiency, and manage
email.
Novation Selling
Keep sales people focused, avoid time-wasting activities that lead nowhere, identify
who and when to prospect, get more leads into the pipeline immediately, implement effective ways to
prospect.

Work Experience

Service Manager
COMDOC Inc. , Bluffton, SC
September 2019 to Present

Service Manager / Solutions Specialist Tech

Reach Technology, Inc. , Jacksonville, FL
April 2016 to May 2019

Field Service Engineer

DEX Imaging ​, ​Jacksonville, FL
November 2015 to April 2016

Print & Mail Center Supervisor

Southeastern Grocers , Jacksonville, FL
August 2014 to October 2015
Operations & Sales Manager
Island Printing , Atlantic Beach, FL
April 2011 to June 2014

Operations & Sales Manager

International Minute Press , Wilmington, NC
November 2009 to March 2011

Business Owner & Operations & Sales Manager

ECO Printing , Wilmington, NC
January 2002 to November 2009

Copier Technician & Sales

Professional Office Systems, Wilmington, NC
January 1993 to January 2002

Additional Certifications

I'm certified to install, repair and maintain high capacity digital copiers, printers, and faxes for the following
brands: Kyocera, Ricoh, Konica Minolta, Toshiba, Xerox, Brother, Lexmark and HP.

Assured copiers had excellent print quality and functionality. Configured and implemented networking
capability to an existing network to all copiers enabling users to print and scan remotely.

Business Referrals

● Doug Bass - 470-723-0512 (Reach Technologies)

● Gregg Lester - 904-571-8091 (Southeastern Grocers)

● Brian Light - 919-524-7420 (Minuteman Press)

● John Koulouris - 904-400-4811 (Southeastern Grocers)

● Jerry Geary - 401-338-2213 (Reach Technologies