[Recipients Name]

[Address line]
[State, ZIP Code]

[Subject: Home security products]

Dear ……………,

Whether your family or properties are safe or not, nothing beats being prepared for anything,
uncertain that may come your way. Give yourself some peace of mind by installing our new
security systems at your home and keep an eye on the activities in your surroundings. XYZ
Industries has an entire range of handy products that can help you ward off muggers, stray
dogs, and other potential threats by installing the new home security system whose details
are in the brochure.

Here is an updated list of our products and the details can be found for every product in the
brochure:

(*list)

If you need more information on how to use our products, or if you require advice on the best
item for your particular needs, feel free to drop an email at products@xyz.ac.in and we
would be happy to address your query.

Sincerely,
To,
XYZ
Postal address
Pin code -
Date - ************

Subject [Declination of the claim]

Dear XYZ,
We recently received your request to cancel your flight ticket, no.KGFS548926, from
Delhi to Mumbai scheduled on 5th January 2021, via Kingfisher airline services and
refund the amount. We are sorry to let you know that the refund cannot be initiated,
as mentioned in our policy.

As for the cancelling policy you have choose, we can help you to book an air ticket
for your next trip by reducing the amount from the total fare accounted for, within the
next 30 days. As per the policy if you don’t take this offer within the stipulated time
the company is not liable for any further compensation.

Thank you for your business. We look forward to serving you in the future.

Sincerely,