COMSATS University

Islamabad

HUM102 Report Writing Skills

Terminal Examinations FA20
Hybrid Course

Time: 3 Hours Total Marks: 40

Student Name: _
Registration Number: _
Campus: Date:
Moderator Name:

Instructions to Students

■ Write your Name, Registration Number, Campus, Date and Moderator’s Name.
■ Mobile phone, digital diaries or any other digital storage medium is not allowed.
■ Type your answers on the same document provided as question paper.
■ Submit the answer sheet via CU Online Console in the given time. No submissions are allowed via email.
■ Attempt all questions.

Declaration: It is here by informed to all examinee that use of unfair means as defined by rules and regulations is
considered as an academic offense of highest nature there is. All examinees found guilty shall be dealt with in
accordance to the statutory rules pertaining to student conduct, discipline and examination. The University’s decision
in all such matters shall be the final binding on all parties.

For Faculty Use Only

Total
Question Q. 1 Q. 2 Q. 3 Q. 4 Q. 5
 COMSATS University
Islamabad
Registration #:

Question 2 [10 marks, CLO2-C3]

Given below is an example of a well-written email. Analyze it with respect to traits of technical
writing and Seven C’s of effective communication. Identify the traits and explain how they are
present in the email. For example, if you think its language is concise, give reason for your answer.
To: azeem@gamil.com

Subject: Help Careem support restaurants amidst the pandemic

Hey Azeem,

The restaurant industry needs you to be loud.

Eat out loud. Speak out loud. Support out loud.

The restaurant industry has been suffering ever since the pandemic began.
And as the much-dreaded ‘second wave’ steps in, things aren’t getting any
better. This calls for us to support them... but how?

Order food. Either through any food aggregator app, via the restaurant's own
delivery service or simply takeaway, doesn’t matter. Just order!

Why is it important, you ask?

The restaurant owners, staff, suppliers, guards, millions of workers and their
families are dependent on your orders. The restaurant industry has given us
the meals we love, served us good and given us memories to cherish. Now it’s
our time to give back and support them... just by ordering food, literally!

How is Careem helping?

Careem, as a food aggregator app, is making drastic reductions in
restaurant commissions in Karachi & Lahore, and requesting partners to
pass on discounts to customers. We strongly believe that with our joint efforts,
we can support millions relying on this industry by simply increasing food
delivery orders.

*Careem's Food delivery services are currently available in Karachi & limited
areas of Lahore, and will be launched soon in more cities.

Love,

The Careem Team

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Islamabad
Registration #:

Question 3 [10 marks, CLO3-A4]

Discuss the general structure of an Email by comparing it with that of a memorandum. Outline both
similarities and differences in their structures.

Question 4 [10 marks, CLO4-C3]

Due to the on-going pandemic, you have been taking online classes for Fall 2020. Compose a
formal letter to Head of the Department giving its feedback. Start off with introducing the purpose
of your letter, move on to the pros and cons that you have felt re the whole experience. Conclude by
giving suggestions for improvement.

Question 5 [10 marks, CLO4-C3]

Suppose you work at a school as Montessori teacher. The school is great in all respects but children
with speech delay, autism and physical disabilities are not allowed to study here. Compose a
persuasion memorandum to the Principal and persuade her to make the school accessible for
children who are differently abled. State benefits of an inclusive approach and give examples of
countries where this approach is followed. Give suggestions for implementation. End on a hopeful
note that you look forward to a change in policy towards the differently abled children.

Good Luck

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Islamabad
Registration #:

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