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Learning Module 3 - BARTENDING
Learning Module 3 - BARTENDING
The Unit of Competency “Cleaning Bar Areas (CBA)” covers the knowledge,
skills and attitudes required as part of the competencies to complete so as to qualify in
the National Certification in Bartending NCII.
You are required to go through a series of learning activities in order to complete
each learning outcome of the module. Each of the learning outcomes is provided with
Modules. Follow these activities on your own and answer the self-check at the end of
each learning outcome. You may remove a blank answer sheet at the end of each
module (or get the answer sheets from the online facilitator) to write the answers for
each self-check. If you have questions, don’t hesitate to ask your facilitator for
assistance.
This module was prepared to help you achieve the required competency in
Bartending NC II. This will be the source of Information for you to acquire knowledge
and skill in this particular trade independently and at your own pace, with minimum
supervision of help from your instructor.
Talk to your online facilitator and agree on how you will both organize the
Training of this unit. Read each through the module carefully. It is divided into
sections, which cover all the skills and knowledge you need to successfully
complete this module.
Work through all the information and complete the activities in each section.
Read Modules and complete self-check. Suggested references are included to
supplement the materials provided in this module.
Most probably your facilitator will be your supervisor or manager. Your online
facilitator will support and correct you.
Your online facilitator will tell you about the important things you need to
consider when you are completing activities and it is important that you listen
and take notes.
You will be given plenty of opportunity to ask questions and practice on the job.
Make sure you practice new skills during regular work shifts. This way you will
improve both your speed and memory and also your confidence.
Talk to more experienced workmates and ask for their guidance.
MODULE DESCRIPTOR:
This module covers the knowledge, skills, and attitudes in the cleaning bar
surfaces, proper use of cleaning equipment, preparing inventory in the establishment
and Hazard Analysis and Critical Control Points (HACCP)/ Occupational Safety and
Health Standards. (OSHS) .
Number of Hours:
12 hours
LEARNING OUTCOMES:
A. Clean bar surfaces and equipment in accordance with industry standard and
hygiene regulations;
B. Identify the cleaning agents, equipment and chemicals;
C. Prepare supply inventory reports in accordance with establishment’s policy
procedures;
D. Know the Hazard Analysis and Critical Control Points (HACCP)/ Occupational
Safety and Health Standards. (OSHS).
COURSE OUTCOMES:
At the end of this module you MUST be able to:
1. Know the course bartending;
2. Clean bar, equipment, tools, and maintain public areas;
3. Prepare bar for service;
4. Identify and deals customer affected with alcohol;
5. Maintain proper bar operation control procedures;
6. Prepare and mix a range of cocktails and mix a variety of non-alcoholic concoctions;
Contents:
1. Cellphone/Laptop
2. G-MAIL account
3. Paper
4. Ballpen
5.
Assessment Method:
1. Written/Online Examination
2. Demonstration
3. Observation
Learning Outcome #1
Learning Objective: After reading this MODULE, you should be able to:
1. Know the bar surfaces according to industry standard and hygiene regulation
and ;
2. Identify the bar equipment according to industry standard.
Laminate
Laminate is an affordable material that is
easy to care for and available in a wide range of
colors and styles. This is a great choice for a bar
since it’s easily cleaned with mild soap and water.
However, it is prone to scratching and with a lot of
moisture exposure, it’s possible that it can peel,
exposing the particle board inside. Laminate is not
known for being the most stylish material out
there, but there are options that mimic stone, wood, and other surfaces if it is all your
budget will allow.
Granite
If you are looking for something high-end, granite is
a great option. It is natural, durable, and comes in a host of
unique colors and patterns. It’s also pretty expensive and
requires professional installation. Granite will require
periodic sealing. Unless you get a lighter color, which would
be more likely to stain, or a very porous slab, you’re looking
at a pretty hardy stone top that will make you the envy of anyone who sets their eyes
(or a beer) on it.
Marble
We are just going to say it, marble is a bad idea for
a bar top. Despite its natural beauty and luxurious feel, it
is extremely porous and fragile. You will spend a fortune
and it will be absolutely gorgeous…as long as you don’t
use it. And who wants a bar you can’t put a drink on?
Wood
If you’re going for a traditional, classic bar top, nothing
beats wood. It’s hard to put a price on it though, as the
range is huge. As classic and stylish as a wood bar top
could be, it is vulnerable to liquid damage. Wood is also
prone to dents and scratches. Some may want a bar that
shows its history of use and others may not, depending on
your style and aesthetic. It should be pointed out that
wood is not a great choice for prep surfaces because of its
vulnerability. If you choose wood for your bar top, be sure to properly seal it for
maximum longevity.
Here are some things that need to be done several times each shift, as needed:
You can have workers do these cleaning tasks on a shift-by-shift or daily basis:
Date Developed: Document No. 001-2020
July 1, 2020
BARTENDING NC II Date Revised:
Issued by:
July 16, 2020
Page 40
Developed by:
CRT
John Paul G. Catahan
Sweep the walk-in and dish area.
Wipe down bottles in the speed wells.
Run bar mats through the dish machine.
Empty and sanitize all ice wells.
Mop the entire kitchen.
Clean the fryer and filter the fryer oil.
Send range grates to the dish machine.
Clean and sanitize all surfaces, such as reach-in coolers, prep tables, counters on
the line, and so on.
Sweep and mop the main bar and any other floor areas.
Empty the steam table. Clean, sanitize, and refill the steam table with fresh
water.
Clean employee bathroom and locker room.
Wipe down all tabletop items, like salt and pepper shakers and table tents.
Instruction. Analyzed each statement, write TRUE if the statement is correct and write
FALSE if the statement is incorrect.
3. Floor mop offers a great way to efficiently maintain a clean carpet, even while your
guest are still dining.
Learning Objective: After reading this MODULE, you should be able to:
Cleaning Supplies
A clean bar is a happy bar! Stock up on all your sanitation need right here. Everything
from detergents and cleansers to trash supplies.
Trash Cans
Floor Sweepers
Floor mop
Keep those pesky pests at bay with our selection of pest control
products. Say goodbye to fruit flies and other annoying critters...
your customers will thank you for it!
Cleaning Chemicals
Detergents
Detergents are the most common type of cleaning agent and are used in home and
commercial kitchens. They work by breaking up dirt or soil, making it easy to wash it
away.
The detergents used in commercial kitchens are usually synthetic detergents made from
petroleum products and may be in the form of powder, liquid, gel or crystals.
Degreasers
Degreasers are sometimes known as solvent cleaners and are used to remove grease
from surfaces such as oven tops, counters and grill backsplashes.
Methylated spirits or white spirit were commonly used as degreasers in the past. Most
food businesses now try to use non-toxic, non-fuming degreasers in their operations to
prevent chemical contamination.
Abrasives
Abrasives should be used with care as they may scratch certain types of materials used
for kitchen equipment such as plastic or stainless steel.
Acid cleaners are the most powerful type of cleaning agent and should be used with
care. If they are not diluted correctly, acid cleaners can be very poisonous and
corrosive.
Acid cleaners are generally used to remove mineral deposits and are useful for
descaling dishwashers or removing rust from restroom facilities.
The pace of bartending can change unexpectedly -- what started as a slow day
can shift when the bar is suddenly slammed.
Taking out the trash regularly rather than letting it pile up throughout a shift is a good
way to handle an unexpected pace change. While a 3/4 full trash can may not seem like
an immediate concern, you don’t want to get caught in the middle of a rush with an
overflowing waste basket.
Similarly, make sure you are breaking down boxes and other large items whenever you
have a free moment. Again, you don’t want to wait until it needs to be done because
that need might occur in a moment when you have waiting customers who need
service.
To keep up with the pace of drink service, bartenders have long relied on
washing systems for bars. A high-temperature glass washer, like our award-winning
solution, is an essential tool designed specifically to ensure that barware is clean and
spotless every time you serve a drink.
1. Cleaning Chemicals
2. Detergents
3. Degreasers
4. Abrasives
5. Acids
Quiz #2
__________ 1. This type of bar surfaces is a material that is easy to care for and
available in a wide range of colors and styles?
__________ 6. It offers a great way to efficiently maintain a clean carpet, even while
your guests are still dining.
__________ 7. It is used to soak up liquid, for cleaning floors and other surfaces, to
mop dust or for other cleaning purposes.
__________ 8. It the most common type of cleaning agent and are used in home and
commercial kitchens?
__________ 9. Sometimes known as solvent cleaners and are used to remove grease
from surfaces such as oven tops, counters and grill backsplashes?
__________ 13. A real-time bar inventory data can help you make decisions about sales
and future purchasing and help you to increase?
__________ 14. A better inventory management and planning reduces the need for
______and saves you from unplanned costs.
Learning Objective: After reading this MODULE, you should be able to:
1. Know the preparation of material inventory, breakage report and;
2. Demonstrate the preparation of material inventory, breakage report.
The inventory behind your bar includes the complete list of liquor and other
stocked products you use to serve your customers. This would include any juices,
sodas, or other garnishes that are served in the drinks listed on your menu.
Inventory is the lifeblood of your bar and poor management can be a killer. With
too little inventory, your bar misses out on sales and tarnishes its reputation. On the
other end, too much inventory is a major cost for your bar and creates the need for
additional storage space. Excess inventory also increases the risk of waste.
Inventory management can be done manually, but that can bog down other
operations. Late nights in the back carefully counting stock can be tedious and take
Inventory management software automates the process and frees up your very
valuable time. Look for software that integrates with your bar point of sale as that
creates a more cohesive flow in your daily operations. With a unified system, the
software can automatically track inventory when a bartender rings up a drink and you
can see stock levels in real time.
Customers will remember when you were out of their favorite drink the next time they
are deciding where to go on Friday night. That means that running out of stock actually
results in the loss of business. With a comprehensive inventory management system,
you can better manage your bar inventory by forecasting materials needed, preventing
these shortages, and improving customer service.
Instead of ordering a product when it runs out, you can strategically plan a bulk order
of materials that minimizes purchasing and shipping costs.
When you abruptly run out of vital bar materials, it forces you to overnight products or
rush-order supplies. That can be a speedy proposition. Because of the size and weight
of alcohol cases, rush orders on liquor and wine have very high costs, which can put an
unexpected dent in your [carefully planned budget]. Better inventory management and
planning reduces the need for rush orders and saves you from unplanned costs.
Bars lose a good amount of sales from theft, spilled drinks, and free drinks. Often
bartenders and servers don’t realize how much they waste. With an inventory
management system, you can showcase your bar inventory data and come up with
preventive measures.
Real-time bar inventory data can help you make decisions about sales and future
purchasing. When you track your inventory regularly, you can determine customer
demand and see trends that help you better predict what to order (and what not to
order). It can also help you determine how to price drinks based on their popularity.
What Is Breakage?
Breakage has been an accounting issue for a long time. Some companies have been
accused of inflating their revenue figures with breakage estimates.
Prepared by:
(Signature over printed name)
Noted by:
(Signature over printed name)
Instruction: Answer the question below. Limit your answer in five sentences.
Learning Objective: After reading this MODULE, you should be able to:
1. Determine the Hazard Analysis and Critical Control Points (HACCP)/ Occupational
Safety and Health Standards. (OSHS) and;
2. Value the Hazard Analysis and Critical Control Points (HACCP)/ Occupational
Safety and Health Standards. (OSHS).
LESSON PROPER
These are systems that should be in place before HACCP is even considered. They
include:
pest control
cleaning routines
maintenance
Date Developed: Document No. 001-2020
July 1, 2020
BARTENDING NC II Date Revised:
Issued by:
July 16, 2020
Page 55
Developed by:
CRT
John Paul G. Catahan
personal hygiene
supplier quality assurance
staff training
There’s precious little point in producing a HACCP plan if the underlying basics aren’t in
place. As a registered food premises and professional operator you will have
implemented policies for each PRP so it’s clear how you manage the general hazards of
your food business. The advantage of PRPs is that they allow you to focus your
attention on the more significant hazards during HACCP.
A safety and health management system means the part of the Organization's
management system which covers:
The system should cover the entire gambit of an employer's occupational health and
safety organization. The key elements of a successful safety and health management
system are:
The workplace should prepare an occupational safety and health policy program as part
of the preparation of the Safety Statement required by Section 20 of the Safety, Health
and Welfare at Work Act 2005. Effective safety and health policies should set a clear
direction for the organization to follow.
2. Planning
The workplace should formulate a plan to fulfil its safety and health policy as set out in
the Safety Statement. An effective management structure and arrangements should be
put in place for delivering the policy. Safety and health objectives and targets should be
set for all managers and employees.
For effective implementation, organizations should develop the capabilities and support
mechanisms necessary to achieve the safety and health policy, objectives and targets.
All staff should be motivated and empowered to work safely and to protect their long-
term health, not simply to avoid accidents.
Date Developed: Document No. 001-2020
July 1, 2020
BARTENDING NC II Date Revised:
Issued by:
July 16, 2020
Page 56
Developed by:
CRT
John Paul G. Catahan
4. Measuring performance
The organization should measure, monitor and evaluate safety and health performance.
Performance can be measured against agreed standards to reveal when and where
improvement is needed. Active self-monitoring reveals how effectively the safety and
health management system is functioning. Self-monitoring looks at both hardware
(premises, plant and substances) and software (people, procedures and systems,
including individual behavior and performance). If controls fail, reactive monitoring
should find out why they failed, by investigating the accidents, ill health or incidents,
which could have caused harm or loss.
The organization should review and improve its safety and health management system
continuously, so that its overall safety and health performance improves constantly. The
organization can learn from relevant experience and apply the lessons. There should be
a systematic review of performance based on data from monitoring and from
independent audits of the whole safety and health management system. These form
the basis of complying with the organization’s responsibilities under the 2005 Act and
other statutory provisions. There should be a strong commitment to continuous
improvement involving the development of policies, systems and techniques of risk
control.
Make an illustration about the proper cleaning of the bar surfaces, you can used your
table in the house as your Bar top or props.