If the microphones on your

iPhone aren't working

If the sound is unclear during phone calls,
during FaceTime calls, in video recordings
or in apps, learn what to do.

iPad

iPod touch

Clear the microphones

?. Remove any screen protectors, films or

cases from your iPhone.
C. Clear any debris from the openings of
your iPhone.

If people can't hear you on

phone or FaceTime calls

?. Open the Voice Memos app.

C. Tap the Record button , speak at the

bottom of your phone, then stop the
recording.
J. When you play back the memo, you
should hear your voice clearly.
L. If you don't hear your voice
clearly, contact Apple Support.

If people can't hear you when

you're using speakerphone

?. Open the Camera app.

C. Record a video while speaking at the top
of your iPhone.

J. Tap the camera chooser to switch to

the other camera. Then record another
video while speaking at the top of your
iPhone.
L. When you play back the videos, you
should hear your voice clearly.
O. If you don't hear your voice
clearly, contact Apple Support.

If the microphone doesn't work

in a specific app

?. Go to Settings > Privacy > Microphone.

C. Make sure that the app is enabled.
J. If the app has permission to access your
microphone, or if it isn't listed, contact
the app developer.

FaceTime is not available in all countries or regions.

Published Date: February 13, 2020

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If the microphones on your iPhone aren't working

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