Oral Communication

in Context
Quarter 1 – Module 1:
Functions, Nature, and Process of
Communication
Oral Communication in Context
Alternative Delivery Mode
Quarter 1 – Module 1: Functions, Nature, and Process of Communication
First Edition, 2020

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Published by the Department of Education Schools Division Office Quezon City

Quezon City Local Government
Schools Division Superintendent Jenilyn Rose B. Corpuz
Honorable Mayor Josefina Belmonte Alimurong

Development Team of the Module

Writer: MINARD B. ABENOJAR

Editor: ROSEO T. CABURIAN, JR.
Reviewer: MA. NIMFA R. GABERTAN, RYAN RIC E. MARY
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Management Team: JENILYN ROSE B. CORPUZ, CESO VI, SDS
FREDIE V. AVENDANO, ASDS
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MA. NIMFA R. GABERTAN, EPS, English
HEIDEE F. FERRER, EPS, LRMS

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Oral Communication in
Context
Quarter 1 – Module 1:
Functions, Nature, and Process of
Communication
Introductory Message
For the facilitator:

Welcome to Module 1 of the Oral Communication in Context for Grade 11

Supplementary Learning Materials for the First Quarter, which focuses on the
Function, Nature, and Process of Communication.

This module is constructed to ensure learning continuity under the new ‘normal’
in education amidst the COVID-19 pandemic. It is designed to foster the five macro-
skills in English—reading, writing, speaking, listening, and viewing through activities
that were carefully developed to ensure that learners are properly assisted towards
achieving the best learning outcomes.

As the learning facilitator, you are requested to orient your students on the proper
use of this module and assist para-teachers – parents, elder siblings, and other
significant adults – to understand their potent role in optimizing this learning material
towards developing mutual responsibility for children’s success under the distant
learning set up.

In addition to the material in the main text, you will also see this box in the body
of the module:

Notes to the Teacher

This contains helpful tips or strategies that
will help you in guiding the learners.

Finally, please do not forget to remind the learners to use separate sheets in
answering the pre-test, self-check exercises, and post-test.

For the learner:

Welcome to Module 1 of the Oral Communication in Context for Grade 11
Supplementary Learning Materials for the First Quarter. This material will help you
learn the Function, Nature, and Process of Communication.

This module is designed to help you continue learning English at home. It

provides you with meaningful and engaging learning experiences that will help you
enhance your skills in reading, writing, listening, speaking, and viewing.

The hand is one of the most symbolized parts of the human body. It is often used
to depict skill, action, and purpose. Through our hands, we may learn, create and
accomplish. Hence, the hand in this learning resource signifies that you are capable
and empowered to successfully achieve the relevant competencies and skills at your
own pace. Your academic success lies in your own hands!

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 The following are the standard symbols (icons) used to represent specific parts of
the module:

This will give you an idea of the skills or

What I Need to Know competencies you are expected to learn in the
module.
This part includes an activity that aims to
What I Know check what you already know about the
lesson to take. If you get all the answers
correct (100%), you may decide to skip this
module.
This is a brief drill or review to help you link
What’s In the current lesson with the previous one.

In this portion, the new lesson will be

What’s New introduced to you in various ways such as a
story, a song, a poem, a problem opener, an
activity, or a situation.
This section provides a brief discussion of the
What is It lesson. This aims to help you discover and
understand new concepts and skills.
This comprises activities for independent
What’s More practice to solidify your understanding and
skills of the topic. You may check the
answers to the exercises using the Answer
Key at the end of the module.
This includes questions or blank
What I Have Learned sentences/paragraphs to be filled in to
process what you learned from the lesson.
This section provides an activity will help you
What I Can Do transfer your new knowledge or skill in real-
life situations or concerns.
This is a task which aims to evaluate your
Assessment level of mastery in achieving the learning
competency.
In this portion, another activity will be given
Additional Activities to you to enrich your knowledge or skill of the
lesson learned. This also tends retention of
learned concepts.
This contains answers to all activities in the
module.

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 Answer Key

At the end of this module you will also find:

References This is a list of all sources used in developing

this module.

The following are some reminders in using this module:

1. Use the module with care. Do not put unnecessary mark/s on any part of the
module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer What I Know before moving on to the other activities
included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through with it.
If you encounter any difficulty in answering the tasks in this module, do not hesitate to
consult your teacher or facilitator. Always bear in mind that you are not alone.

We hope that through this material, you will experience meaningful learning and gain a
deep understanding of the relevant competencies. You can do it!

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 What I Need to Know

This module was designed and written with you in mind. It is here to help you
master the Functions, Nature, and Process of Communication. The scope of this
module permits it to be used in many different learning situations. The language
used recognizes the diverse vocabulary level of students. The lessons are arranged
to follow the standard sequence of the course. But the order in which you read them
can be changed to correspond with the textbook you are now using.

The module covers lesson 1

● Lesson 1 – Functions, Nature, and Process of Communication

After going through this module, you are expected to:

1. explain the nature of communication;
2. identify the elements of communication;
3. explain the process of communication; and
4. discuss functions of communication

What I Know

Choose the letter of the best answer. Write the chosen letter on a separate sheet of
paper.
1. The source of information or message is
A. Channel B. encoding C. sender D. receiver
2. The process wherein people are sharing and receiving ideas or information
with one another.
A. communication B. conversation C. collaboration D. cooperation
3. The process of understanding the translated message of the sender by the
receiver
A. decoding B. encoding C. messaging D. receiving
4. The reactions, comments, and suggestions provided by the receiver
A. barrier B. channel C. context D. feedback
5. The medium or means of communication
A. barrier B. channel C. feedback D. receiver
6. Communication functions to control behavior.
A. information dissemination C. motivation
B. social interaction D. control

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 7. Communication functions to convey information.
A. emotional expression C. control
B. information dissemination D. motivation
8. Communication allows individuals to interact with others.
A. motivation C. social interaction
B. control D. emotional expression
9. Communication encourages people to live better.
A. social interaction B. motivation C. control D. social interaction
10.Communication facilitates people’s expression of their feelings and
emotions.
A. emotional expression C. control
B. information dissemination D. motivation
11.Communication can be expressed through words (verbal) and __________
(non-verbal).
A. Songs B. letters C. actions D. talks
12.It is the idea being transmitted by the sender to the listener.
A. Message B. sender C. receiver D. context
13.The target of the communication. She/he is the destination of the message.
A. receiver B. sender C. caller D. intruder
14.The environment where communication takes place
A. Barrier B. channel C. context D. message
15.The process of converting the message into words, actions, or other forms
that the speaker understands
A. Decoding B. encoding C. messaging D. receiving

Lesson
Functions, Nature, and
1 Process of Communication

How does communication occur in your daily life? Talking to somebody about
your likes and dislikes, texting or calling your friends about life experiences using
cellphone, emailing your families and friends, and even talking to yourself alone in
front of the mirror are some activities that you do while in the process of
communication.

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 What’s In

Direction: Check the column that shows how often you practice the statements
written below. This is a formative type of test and bear in mind that there are no
wrong answers.

Usually Sometimes Seldom Never

1. When I need to say something, I
am very open and honest to say
it.
2. I communicate with awareness
and choose the words I use.
3. Before I communicate, I ask
myself questions about who my
receiver is and how that will
affect his or her reception of my
message.
4. As I communicate to someone, I
keep an eye-to-eye contact and
make sure that I am understood.
5. I anticipate feedback after
delivering a message.

Notes to the Teacher / Parent

Do not write anything on the module.
Put your answer on a separate clean sheet of
paper.
Make sure that the learner has finished the
section What’s In before proceeding to the next
part.

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 What’s New

Short Story Dialogue ( Telephone Conversation )

Nimfa: Gabertan’s residence, Nimfa speaking. How can I help you?
Marimel: Hello, Nimfa! This is Marimel.
Nimfa: Hi! Marimel. Why did you call?
Marimel: I can’t find my notes in Science class about the characteristics of Earth
that are necessary to support life. Could you dictate it for me?
Nimfa: Yes, I would love to. One moment. I’ll just get my notes.
( After 2 mins. )
Nimfa: Here are my notes. The characteristics of Earth that are necessary to support
life are as follows: First, it has the right distance from the Sun. Second, it is protected
from harmful solar radiation by its magnetic field. Third, it is kept warm by an
insulating atmosphere. Lastly, it has the right chemical ingredients for life, including
water and carbon.
Marimel: Thank you so much my friend. This is really a big help for me.
Nimfa: You’re welcome. No worries. I want to be of help.
Questions:
1. Based on the dialogue, what enabled the characters to understand each
other?
2. Do you think communication is important to people? Why?
3. In your own point of view, what is communication?

Notes to the Teacher / Parent

Integration of content across learning areas:

Please integrate the competency below after

reading the telephone conversation.

Subject: Earth Science 11/12

MELC: Describing the characteristics of
Earth that are necessary to support life
Week: One
Quarter: 1st

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 What is It

Communication
Communication is a process of transferring and receiving information or messages
from one person to another. Communication occurs in many situations. It can be a
face-to-face interaction, a telephone conversation, a class discussion, meeting with
employees and employer, interview and many more. The following are the nature of
communication:

1. It is a process.
2. It transpires between two or more people (the sender and the receiver)
3. It can be expressed through verbal and nonverbal, or both at the same time.

Elements of communication
Below are the elements that make up an entire communication process.
1. Speaker – the source of information or message
2. Message – the information, ideas, or thoughts conveyed by the speaker in
words or in actions
3. Encoding – the process of converting the message into words, actions, or
other forms that the speaker understands
4. Channel – the medium or the means, such as personal or non-personal,
verbal or non-verbal, in which the encoded message is conveyed
5. Decoding – the process of interpreting the encoded message of the speaker
by the receiver
6. Receiver – the recipient of the message, or someone who decodes the
message
7. Feedback – the reactions, responses, or information provided by the receiver
8. Context – the environment where communication takes place
9. Barrier – the factors that affect the flow of communication

Process of Communication
According to Menoy (2010), communication is a process and, as such, it
comes in stages. It starts with the encoding and ends with the decoding. The encoder
is more popularly known as the sender of the message. He transmits his message
(for example, an idea) to the receiver, a more popular term for the decoder of the
message. The recipient tries to understand the message, and if he does,
communication takes place. He may then give his feedback. If there is a continuous
exchange of messages between the sender and the receiver, particularly in an oral
discourse, communication takes the form of a cycle. The illustration below in an
example of communication process.

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Functions of communication
There are five functions of communication. These are control, social interaction,
motivation, emotional expression, and information dissemination.
1. Control – Communication functions to control behavior.
For example, a teacher’s instruction: “Review your lesson today, and be ready
for the quiz tomorrow”.

2. Social Interaction – Communication allows individuals to interact with others.

An example is a friend’s invitation: “Would you like some coffee or tea?”

3. Motivation – Communication motivates or encourages people to live better.

For instance, a best friend’s encouragement: “Don’t give up. Keep smiling my
friend. I am just here for you no matter what.”

4. Emotional expression – Communication facilitates people’s expression of their

feelings and emotions.
A birthday celebrant’s appreciation is an example: “ I am so glad that all of
you came here at my party!”

5. Information dissemination – Communication functions to convey information.

News on Television: COVID 19 is a pandemic.

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 Notes to the Teacher / Parent
Integration of content across learning areas:

Please integrate the competency below after explaining the

functions of communication. Please emphasize the Information
Dissemination. ( television/media )

Subject: Media and Information Literacy 11/12

MELC: Describe how communication is influenced by media and
information
Week: One
Quarter: 2nd

What’s More

Activity 1
Direction: Complete the chart below with a word or group of words that are relevant to
communication.

Activity 2
Direction: Write FACT if the statement is true. BLUFF if it is not.
______________1. The encoder is also known as the receiver of the message.
______________2. The receiver tries to understand the message, and if he does,
communication takes place.
______________3. Sender and receiver are the people engaged in the

communication process. They are not communicators.

______________4. Feedback is a signal which may be verbal and nonverbal that

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 the recipient of the message exhibits as a response to the
message sent by the source/sender.

______________5. Message is any idea or feeling that the communicators share

with each other.

What I Have Learned

1. Describe communication in three sentences based on your own

understanding.

What is communication?

2. Read the following statement carefully. Fill-in the blanks to complete the
paragraph.

Communication is the process of transferring ________________ from one

place, person or group to another. Every communication includes
________________, a message and a ________________. This may sound so easy,
but communication is actually a challenging subject for the students. By
different ________________ of communication, the flow of communication or
the transmission of messages might be ________________. Communication
happens in different situations.

3. Think of any situations that show the functions of communication. Use the
blank space/box opposite to each function.

Functions of Communication Situation

1. Control

2. Social Interaction

3. Motivation

4. Emotional Expression

5. Information Dissemination

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 What I Can Do

All of us have encountered different situations pertaining to

communication. Think of a situation or your experience that you remember and
apply the process of communication.

Process of Communication Real life experience/situation

The speaker generates an idea.

The speaker encodes an idea or

converts the idea into words or
actions.

The speaker transmits or sends out a

message.

The receiver gets the message.

The receiver decodes or interprets the

message based on the context.

The receiver sends or provides

feedback.

Assessment

Multiple Choice. Choose the letter of the best answer. Write the chosen letter on a
separate sheet of paper.
Identify the function of communication in each of the following situations.
A. Control
B. Social Interaction
C. Motivation
D. Emotional Expression
E. Information Dissemination

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_____1. The guidance teacher discusses the school policies to all students.
_____2. Heidee greets Ana; then, they start talking about their plans for the
summer vacation.
_____3. Edna shares her knowledge on how to live peacefully despite problems in
life.
_____4. Flora shares her personal frustrations with Jeffrey.
_____5. The English teacher lectures about the process of communication.
_____6. Marcuria delivers her valedictory speech.
_____7. Dr. Corpuz makes an announcement about having virtual classes this
year.
_____8. A television personality thanks the supportive moviegoers during an
interview.
_____9. The city mayor presents her strategies to execute the plans in a public
forum.
_____10. A tourist guide orients a group of tourists about a heritage site.
_____11. The doctor encourages his cancer patient to fight for his recovery.
_____12. Rodolfo, the tourist guide gives instructions to the tourists.
_____13. Students thank their teacher for giving them an extension to submit their
project.
_____14. Seo buys school supplies at the small sari-sari store.
_____15. Jessica Sojo updates the televiewers about the COVID 19 pandemic.

Additional Activities

Stay at home activity: Construct questions about life experiences during pandemic
and make a simple interview with your family. Write down what functions of
communication are being executed and identify the elements of communication that
are present.
Names Interview Identify the Elements of
function of communication
communication
Father:

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Mother:

Brother:

Sister:

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Assessment What's More What I Know
E Activity 1 C
B A
C Nature A
D D
It is a process
A B
It transpires
D D
between 2 or
D B
more people
D C
It can be
E B
expressed
A A
through verbal
C C
and non-verbal
A A
communication
D A
Functions
B C
E Control B
Motivation
Social
Interaction
Emotional
Expression
Information
Dissemination
Elements
Sender
Receiver
Message
Decoding
Encoding
Barrier
Context
Feedback
Channel
Answer Key
References

Sipacio, Philippe, John Fresnillo, and Anne Richie Balgos. 2016. Oral
Communication in Context for Senior High School. Quezon City: C&E.

Menoy, Jesus Z. 2010. Oral Communiation and Public Speaking. Mandaluyong:

Atbp. Publishing Corp.

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For inquiries or feedback, please write or call:

Schools Division Office-Quezon City

Email Address: sdoqcactioncenter@gmail.com

Telephone No.8352-6806/6809; Telefax-3456-0343.