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Analysys Mason Case Study - NEXIGN - Digital Transformation
Analysys Mason Case Study - NEXIGN - Digital Transformation
COMPANY PROFILE
JOHN ABRAHAM
analysysmason.com
© Analysys Mason Limited 2018
Nexign: digital transformation
Company summary
Nexign (formerly known as Peter-Service) was founded in 1992 Figure 1: Nexign company facts
and is a leading provider of telecommunications software and
services for CSPs. The company is based in Russia and has a Founded 1992
dominant position in the Commonwealth of Independent States
(CIS) region for its BSS portfolio of offerings. Nexign counts Offices 9 offices worldwide; HQ in St. Petersburg (Russia)
multiple tier-1 CSPs in the region such as MegaFon and
Rostelecom as its customers. Employees 1610 Employees (33% R&D; 50% Services)
The company is seeing strong demand from CSPs for digital Russia & CIS, Middle East, Africa, Southeast Asia, LATAM,
Regional focus
transformation engagements and is investing in expansion, in CEE
order to cater to the opportunity. From a product design
perspective, Nexign considers Digital BSS, Network monetisation Revenue USD 123 million worldwide (2017)
and IoT as strategic to its growth ambitions. The company is Over 50 CSP customers in 14 countries over 25 years.
investing in making its portfolio cloud-native compliant in addition Major clients include MegaFon, ROSTELECOM, Gazprom
Customers
to scaling up its DevOps led delivery model to address Telecom, MTS, MTT, Yota, KievStar, Vodafone Romania,
opportunities outside its captive markets. Turkcell North Cyprus and Geocell
Selected key MegaFon, Rostelecom, Turkcell Group, MTS, Vodafone
Nexign is actively expanding its presence outside of CIS region
customers RO, Geocell (ex Telia Sonera Group)
especially in the Middle East Africa (MEA) and South East Asia
(SEA) regions with multiple new offices planned in these regions in Key Oracle, Procera Networks, Sandvine and SAS. Also has
Partnerships some teaming agreements with IBM, HP and Huawei.
2018. The company is increasing its partnerships with SI’s
especially in regions where it does not have a direct presence and
also with technology providers for combined offerings.
This profile is focussed on the Nexign’s digital transformation
portfolio and initiatives.
The CIS region accounts for the major share of Nexign’s revenues Figure 2: Nexign’s revenue, worldwide, 2015-2017
where the company has dominant presence across CSPs of all
tiers. Nexign understands that its continued growth can only come 125
by expanding beyond this region, which is why the company is 120
121.0 123.0
Strategic direction
Telco digital transformation is at the heart of Nexign’s strategy for Figure 4: Overview of Nexign’s approach to BSS portfolio [Source: Nexign 2018]
expansion and growth. The company is seeing significant demand
from its existing customers and also a large number of
opportunities in its target regions for helping digitise CSP’s BSS
stacks and launch new services such as IoT.
Nexign emphasises ‘best-in-class TCO’ as a key differentiator for
its services. The company’s value-based approach to digital
transformation that emphasises return-on-investment (ROI) is
finding increasing traction with CSPs.
Cloud-based architecture and delivery models is also an area of
strong focus for Nexign. The company will continue to invest in
making its solutions fully cloud-native even as it continues to
embrace DevOps framework for its development and delivery
model. Other areas of focus from a product perspective include
5G monetisation, IoT, digital channels, big data analytics, AI and
personalisation. The company is also investing in broadening its
managed services capabilities.
Nexign is also significantly increasing the number of its technology
and services partners both to expand its channel coverage and
also to be able to offer a larger footprint combined portfolio. MEA
and SEA are the primary focal regions for the company currently,
even though the company continues to see growing demand in
CEE region as well.
Digital BSS
Nexign Digital BSS Suite is a 5G ready cloud-native end-to-end Figure 5: Nexign’s priorities for Digital BSS [Source: Analysys Mason and Nexign, 2018]
suite that can be deployed out of the box. The solution has been
designed based on the principles of DevOps and CI/CD DIGITAL ECONOMY
methodology which supports faster time to market (TTM) for
updates and new product launches. The solution also provides ▪ Cloud Native, 5G ready suite delivered through DevOps CI/CD proven
support for dual-speed architecture frameworks during the legacy methodology
to cloud transitionary phase. ▪ Processes (Experience, Agility, Channels, Partners) and configurable business
models
The suite includes a Digital Experience layer to address ▪ Ecosystem enabler: Gateways, sandboxes and partner self-service
omnichannel requirements across multiple digital channels and
engagement systems across customer, service and order
OMNICHANNEL
management systems as well analytics and monetisation (policy,
online charging, billing) capabilities. ▪ Extensive Digital Experience layer and seamless channel hopping and assisted
channels
Partner management is also an important part of the Digital BSS
▪ Unified user experience framework for call-centre, retail and self-service
suite. The solution offers support for a range of processes for third
party content and service management and settlement for various ▪ Open integration framework and API for existing portals, apps and partner
integration
types of partners: network, sales/channel, OTT and non-telco
services.
UNIFIED ENGAGEMENT AND PERSONALISATION
Nexign’s Network Monetisation suite (NWM) is a 5G, cloud ready, Figure 7: Nexign’s priorities for network monetisation [Source: Analysys Mason and Nexign,
real-time solution for rating, charging and policy control for that 2018]
provides support for IoT, OTT-services, E-commerce and E-banking. PRE-INTEGRATED SUITE
Nexign is positioning Network monetization suite (NWM) to mainly
address CSPs challenges in monetizing use cases around OTT, IoT ▪ OCS, PCRF (including UDR, DRA, AAA, RCAF)
and other related digital services. ▪ Catalog-driven engine
▪ Partner PCEF and IMS
Nexign’s NWM is cloud-ready and has a roadmap towards cloud- ▪ TMF, 3GPP, ETSI & OMA-compliance
native compliance for real-time monetization functions such as
policy and charging over next 12 months. NWM can be offered as
a standalone suite or may be integrated into CSPs existing BSS PREDEFINED SERVICE MODELS
solution through standard API functions.
▪ Predefined templates for all types of mobile and fixed services
▪ ASP. OTT-services, E-commerce and e-banking operations supported in core
DIGITAL MONETISATION
Figure 8: Overview of the Nexign’s network monetisation suite [Source: Nexign, 2018]
IoT
Nexign’s IoT offering is an Open-API modular platform with elastic Figure 9: Nexign’s main offerings in IoT [Source: Analysys Mason and Nexign, 2018]
architecture. The solution is offered to customers in multiple
revenue models - as a license-only solution, as a managed service CONNECTIVITY MANAGEMENT PLATFORM
and also on a revenue sharing / PaaS model.
Nexign’s connectivity management platform (CMP) is a BSS ▪ Real Time Intelligence & Behaviour analysis
agnostic, 3GPP compliant platform that provides customers with a ▪ SCEF functions
set of tools to control and manage their connected IoT devices. ▪ Network equipment and BSS agnostic
The solution allows customers to monitor distributed devices in
▪ eSIM support
real time, manage devices at both BSS and infrastructure layers
and diagnose any problems that may occur when IoT devices are ▪ 5G standards support
connected to the network. ▪ IoT MVNE enablement
Figure 10: Overview of the Nexign’s IoT platform [Source: Nexign, 2018]
Product summary
Figure 12: Nexign’s products [Source: Analysys Mason and Nexign, 2018]
Network Monetisation The Nexign Network Monetisation (NWM) suite is a cloud-ready suite for real-time rating, charging, policy and session
Monetisation Platforms control. NWM includes multiple pre-integrated modules such as OCS, PCRF, DRA, UDR, PCEF, IMHS/HSS. NWM suite is
Suite compliant with industry standard frameworks, which makes it easier to integrate with CSP’s existing networks and BSS
systems.
NWM can help CSPs boost revenues by launching new products and services faster, improving subscriber loyalty, and
reducing the capital and operational cost of ownership
Digital BSS Monetisation Nexign’s Digital BSS suite is a cloud-native, pre-integrated offering that covers all core BSS functions, allowing CSPs to
Platforms, move to a centralised, convergent and high-performance future-proof platform. Nexign’s modular BSS offering provides
Customer analytics-based decision making, rapid creation of new partnership ecosystems, fast TtM for digital services, Omni-channel
Engagement, customer experience and fast adaptation to business changes through its DevOps ready architecture.
Analytics
IoT Platform IoT Platform Nexign’s modular, cloud native IoT offering includes a connectivity management platform, an application enablement
platform (with pre-integrated Big data analytics and DML) and pre-packaged, market-ready IoT applications that can
accelerate CSPs new business models monetization.
In addition, Nexign will also include an additional IoT Marketplace module to its offering beginning Q4 2018 to improve
telco monetization opportunities for IoT.
Significant customers
Figure 13: Nexign’s key customers and scope of deployment [Source: Analysys Mason and Nexign, 2018]
MegaFon Russia BSS Suite, NWM, Partner Management Solution, Mobile Wallet Solution, IoT
Vodafone Romania Convergent Billing Solution (Rating Engine), Partner Management solution (Roaming)
ST R EN GT HS OPPOR TUNITIES
▪ Nexign has a strong portfolio of offerings and a dominant position in the ▪ Nexign has a strong services practice, which positions the company well
CIS region. The company also gained critical experience working with a for the increasing number of opportunities in providing managed services
number of CSPs including large digital transformation projects for tier-1 for telcos.
CSPs in the region. ▪ The company is differentiating itself as a ‘value leader’ in telco digital
▪ Nexign continues to see strong growth and has a very healthy pipeline. transformation, which continues to resonate strongly especially with mid
The company is set for major expansion over the next 12 months as it and small sized CSPs concerned with the risk and ROI potential of digital
positions itself for broader opportunities. transformations.
▪ Nexign has made significant strides in investing in next generation cloud- ▪ As leading BSS vendors build their own professional services practice,
native architecture frameworks and delivery models even as it continues vendors such as Nexign are viewed as an ideal technology partner by
to support existing customers who are not prepared for cloud based systems integrators.
technology frameworks.
▪ Nexign has limited presence outside of some select regions of Europe, ▪ There is a growing convergence between telco-grade and internet-grade
South East Asia and Middle East. solutions which can trigger the entry of a larger number of competitors
▪ The company will need to rely on partners for wider channel access for CSP contracts.
which will slow down its rate of growth. ▪ CSP spending on adopting next generation architecture models and
process frameworks may be restrained in the short term as they wait for
these technologies to be more widely proved in telcos environments.
John Abraham (Principal Analyst) is part of the BSS practice in Analysys Mason's Telecoms Software and Networks Research team. He leads our
Monetisation Platforms programme and our research into digital experience for monetisation platforms, as part of the Digital Experience
programme. John also contributes to our research into cloud-native architecture models, which is covered as part of the Software-Controlled
Networking programme. John has been part of the telecoms industry since 2006, and joined Analysys Mason in early 2012. He has worked on a
range of telco projects for operators in Africa, Europe, India and the Middle East. Before joining Analysys Mason, he worked for several years for
a BSS vendor and before that for Dell Inc in India. John holds a bachelor's degree in computer science from Anna University (India) and an MBA
from Bradford University School of Management (UK).