Ruby P.

Ybanez BSED-English 3
Instructor: Mr. Ryan Camanero
ELT-8 TECHNICAL WRITING

EXERCISE:
Look for a business letter samples and choose one format that you wish to
follow. Send a draft of your letter via email.

Sender’s name
Sender’s title
Sender’s address

Date
(January 17, 2008)

Recipient's name
Recipient's title
Recipient's company
Recipient's company address

Salutation

When writing a full block letter all lines start at the left margin. Do not use any punctuation
after the date, inside address, salutation, complimentary closing, or identification unless these
end with an abbreviation. Punctuation is omitted in the postal code. When using a subject
line you may use bold, underline or simply use all caps. Allow four to six spaces for the
signature block. Always align letter on paper to look appealing to the eye. A full block /
open punctuation letter is the most time-saving.

Sincerely

Your Name
Your Title
Ruby Ybanez
Accretion, Macabalan
Cagayan De Oro City, 9000

December 1, 2020

Judith Baal
Owner
Ace De Oro Commercial
Justo Ramonal, Cogon
Cagayan De Oro City, 9000

Dear Madam;

Please accept this letter as my formal resignation from my position as cashier at Ace
De Oro Commercial, effective one month from today’s date, December 1, 2020.

I appreciate the opportunities for growth and development you have given me during
my tenure. Thank you so much for the guidance and support.

Please let me know how I can be of help during the transition period. I wish you and
the store the very best going forward.

Sincerely,

Ruby Ybanez
Store Cashier
Ace De Oro Commercial
ASSESSMENT (Activity 1)

Ruby Ybanez
Purok 1, Kibatang
Don Carlos, Bukidnon, 8712

November 23, 2014

Maxpien Semper Trisana

Branch Manager
BMW Autowelt Cebu Inc.
Masanag Street
Cebu City, 10101

Dear Madam;

I am writing this letter to bring your attention that I am not satisfied with the purchase
I made from your company, BMW Autowelt Cebu Incorporated.
In September 2013, I purchased a brandnew BMW Z4 Roadster, worth ₱1.1 million.
After 10 months, the car broke in 3 times, and had to bring it to the repair shop, once
for transmission malfunction, once for paint fading, and once for the damaged breaks.
And recently, I could feel that the transmission is starting to slip, so I have to send the
car to the shop again one of this days, for repair.
I was not expecting this to happen since this car have not been roughly used, and
brandnew cars aren’t supposed to have much failures, not to think it have not even yet
reached a 1 year life span of being used.
This is the first time I purchased from your company, and I am completely
disappointed. I expect quality products from your company, but I received otherwise. I
request you to address this issue with immediate attention. I want a full compensation
and look forward for your reply within the shortest time.

Yours sincerely,

Ruby Ybanez
(Activity 2)

BMW Autowelt Cebu Inc.

Masanag Street
Cebu city, 10101

November 26, 2014

Ruby Ybanez
Purok 1, Kibatang
Don Carlos, Bukidnon, 8712

Ref: Claim Letter dated November 24, 2014

Dear Madam;

Thank you for your letter of November 23, 2020. We are sorry to hear that you were
disappointed by the car you purchased on us, last September 2013.

According to our record, the car you had bought on September 23, 2013, was the car
previously used by our dealership as demonstration model and had been driven for
5000 miles at the time of the purchase. Therefore, the car had a limited warranty of 6
months, which expired in March 2014. It further means that the time of your claim is
already out of warranty period. Mr. Alberto Balat, the representative who attended to
you upon time of purchase, admitted that he was not able to discuss to you the full
details of the car and he has been disciplined over this matter.

We are truly sorry to inform you that our company could not give you the full
compensation you were asking for, but we would be delighted to give you a 1 year
40% discount on services in all of our company owned repair shops, guaranteed that
you will present them the discounted voucher attached herein.

We again regret the inconvenience that we have caused you.

Yours truly,

Maxpien Semper Trisana

Branch Manager
BMW Autowelt Cebu Inc.
(Activity 3)

Ruby Ybanez
Senior Executive Officer
Ruby Cosmetics Incorporated
Accretion, Macabalan
CDOC, 9000

December 20, 2020

Jonnavie Quidet
Chief Executive Officer
Sagip Kapamilya Foundation
Quezon City, 20201

Dear Madam;

On behalf of Ruby Cosmetics Incorporated, I would like to extend my deepest gratitude

for choosing our company as the recipient for 3 full scholarships from your foundation,
Sagip Kapamilya.

Your contribution would be a great help for our 3 chosen employees who wish to
complete a degree in Accountancy. Your gift of full scholarship has opened a door and
the prospect of a brighter future and will play a key role in shaping them into a
successful person in the future.

Thank you again for your generosity and support. God bless.

Sincerely,

Ruby Ybanez
Senior Executive Officer
Ruby Cosmetics Incorporated