FACULTY OF BUSINESS AND MANAGEMENT

UNIVERSITI TEKNOLOGI MARA

ASM656: DIGITAL INNOVATIONS AND SOCIETY

TEST: 12 JAN 2021
TIME: 2 HOURS

NAME :

STUDENT ID:

NOTE: This is an open-book test that allows the candidates to refer to any source of references. However,
plagiarism is strictly prohibited and will be penalized that leads to marks reduction, or no mark will be given at
all. Any form of communication is not allowed. Attempts to get answers or to share answers with other
candidates is an act of dishonest behavior, which could be charged for academic offences.

QUESTION 1
Information technology (IT) and digital innovations have helped with the progress of social
and economic wealth. Nevertheless, utilizing IT and digital innovations to improve the
humanity and wellbeing has no definite ending. There are still many areas that require digital
innovations for improving the quality of life. Based on your perspective, discuss with
evidences on how digital innovations could create opportunities for an individual, a business
and a community.
(25 marks)
QUESTION 2
a. Within a short period of time, China’s radical approach to innovation has helped to
achieve the country’s goal as the world innovation leader. Discuss how the approach
could be replicated to help a business organization in Malaysia to innovate and create
a unique business, with the use of digital innovations.
(10 marks)
b. The use of ICT for sustainable development requires a strong ICT policy. Discuss
how a policy works for the social development by focusing on the ICT ecosystem,
policy issues and the stakeholders.
(15 marks)

BONUS
In this course, students were given opportunities to explore digital innovations around the
world. List the countries and the purpose of each ‘visit’.
(5 marks)

END OF QUESTIONS
 FACULTY OF BUSINESS AND MANAGEMENT
FINAL ASSESSMENT/ TEST DECLARATION FORM

Student’s Name : NURUL SYAKIRAH BINTI MOHD HUSNI

Student’s ID : 2018263578 Student’s I/C No. : 980724-08-5238

Program Code : BA232 Part : 5 Course Code : ASM656

Course :
Name DIGITAL INNOVATIONS AND SOCIETY

Final Assessment/
Test No. : 1 Date : 12 JAN 2021 Time : 8.30am – 10.30am

Lecturer’s Name : ERNE SUZILA KASSIM

I hereby declare that the work in this final assessment/ test was carried out in accordance with the
regulations of Universiti Teknologi MARA.

I acknowledge that I have been supplied with the Academic Rules and Regulations for Universiti
Teknologi MARA’s Diploma/ Bachelor Degree/ Master’s Degree students, regulating the conduct of
my study and exams.

I hereby declare that this assignment/ project is written by me and:

i. is a result of my own work;
ii. has not been used for another assessment at another department/ university/ university college
in Malaysia or another country;
iii. does not refer to/quote works of others or own previous writings without stating it both in the text
and in the reference list;
iv. mentions explicitly all sources of information in the reference list; and
v. will go through similarity check (Turnitin).

I am aware that disciplinary action (which may include the deduction of marks in the final assessment/
test) will be taken against me if I am found to be an offender.

12/1/2021 syakirahusni

Date Student’s Signature

ANSWER:

QUESTION 1
Information technology (IT) and digital innovations have helped with the progress of social
and economic wealth. Nevertheless, utilizing IT and digital innovations to improve the
humanity and wellbeing has no definite ending. There are still many areas that require digital
innovations for improving the quality of life. Based on your perspective, discuss with
evidences on how digital innovations could create opportunities for an individual, a business
and a community. (25 marks)
How digital innovations could create opportunities for an individual
The digital innovations is being used to create education opportunities for an individual to
undergo teaching and learning virtually during Pandemic Covid19. The use of those digital
innovations such as Edoome established by Chile. The use of this digital innovations for
education allows individual to stay connected virtually with their lecturers and friends
through video call. Thus, they can gather study materials, communicate more clearly with
facial expressions, body language and intonation, and also use chat and raise hand buttons to
share ideas during classes. I believe that online learning is an effective educational instrument
during Covid19 as it satisfies individual education needs. Other than that, individual can use
digital innovations to stay connected with their lecturers and friends discussing group
assignments and keep in touch with one another. In addition, individual can also do the
webinar program virtually. Furthermore, before Coronavirus spread out, they used to sit for
the quizzes and tests face to face as the questions were more difficult compared to the visual
tests and quizzes. Thus, they have a skillset to deal with her emotions, have access to
resources, and are ready to learn at home.
How digital innovations could create opportunities for a business
The news way that are created by digital innovations in making communities able to adapt to
the critical situation is by creating online job opportunities. Due to the Movement Control
Order (MCO) many local restaurants lost their income where all restaurants could not operate
during that critical time and had to lay off their workers. However, they must shift their
business style by utilizing digital innovation to promote their business using online platforms
such as Thrift Stores innovation established by Sweden during Pandemic Covid19. Other
than that, some people grab a chance to go through local online delivery applications such as
Oda Makan. Oda Makan is a Malaysian local app that provides food delivery services for
local restaurants and delivers it to people’s doorstep. Thus, these new opportunities help local
business to be able to adapt to this hard situation while doing business from home.

How digital innovations could create opportunities for a community

Digital innovations could create saving and access cost opportunities for a community.
Carpooling allows community to share the cost of gas and parking, cutting their expenses by
nearly 50% or more. The more occupants in their carpool the more they save. Carpooling is
also socially economical. Not only will they be saving, but they will also help reduce the
costs they pay towards the construction of new roads, road maintenance and air pollution
related health costs. Other than that, it could create opportunities to reduce stress. Carpool
may enjoy reduced commute stress and increased convenience associated with shared driving
responsibilities, high occupancy vehicle (HOV) lane time savings, and preferential parking at
worksites. These benefits can translate to increased employee morale. Additionally, by
reducing the number of vehicle trips to a worksite, employers can reduce parking demand
saving an estimated RM5-RM25 per parking space
QUESTION 2
c. Within a short period of time, China’s radical approach to innovation has helped to
achieve the country’s goal as the world innovation leader. Discuss how the approach
could be replicated to help a business organization in Malaysia to innovate and create
a unique business, with the use of digital innovations. (10 marks)

1. Attract foreign investment

The Malaysian economy could opened to foreign investment by focusing on
economic development strategy of foreign and moderate value productions
2. Learn from foreign companies
Get trainings for Malaysian executives, scientists, and engineers forced technology
transfer and limits on imports in order to both attract foreign establishments and
support domestic manufacturers
3. Support Malaysian companies to copy and incorporate foreign technology
Master all core technologies in Malaysia
everything from intelligent automobiles to integrated circuits and high-performance
computers. Malaysia moved to development model of indigenous innovation.
4. Enable Chinese firms to be independent innovators
National plans and policies as long term strategies that transitioning from “fast
follower” to “global leader” in innovation
d. The use of ICT for sustainable development requires a strong ICT policy. Discuss
how a policy works for the social development by focusing on the ICT ecosystem,
policy issues and the stakeholders. (15 marks)

How a policy work for social development:

1. ICT ecosystem
The policy work for social development through ICT ecosystem. ICT ecosystem
includes infrastructure, applications and services, and also user engagement.
For example, Sistem Semakan Bantuan Asnaf (SSBA) is one of the example, how
ICT could be used to eradicate poverty hunger. The ICT services are able to give
relegated and remote communities access to a range of services for upgraded quality
of life.

2. Policy issues
The policy work for social development through policy issues. Policy issues includes
economic, technical, social or culture and governance.
For example,

3. Stakeholders
The policy work for social development through stakeholders. Stakeholders includes
government, business, civil society, technical community and academic institutions.
For example, Universiti Teknologi Mar (UITM)
 BONUS
In this course, students were given opportunities to explore digital innovations around the
world. List the countries and the purpose of each ‘visit’. (5 marks)

Digital Innovation Digital Digital Digital Innovation Digital Innovation

1 Innovation 2 Innovation 3 4 5

Name of the Car Mechanic Stop Food Waste Hollaback Thrift Stores Edoome
project
Purpose of Beliaa (Car Stop Food waste An organization Facilitates reuse A project that
visit Mechanic) is a is a not for profit that tends to help through effective intends to supply
mobile application project run by victims of collection, repair online material for
where drivers in Stop Wasting harassment by and re-sale at low teachers and
need can fast and Food Movement sharing their cost, always using students in order
easily send in Denmark. The stories and grants environmentally to create a virtual
requests for help project is creating them support friendly practices, classroom.
when they are on awareness reaching out
the road or among people broadly at low
schedule different especially cost to support
car related services students about the poor.
with one click. food wastage and
how to reduce
this.
Country Egypt Denmark United States of Sweden Chile
America