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Scenario #1You are the Training Coordinator at Hobbs and Johnsons, a conference centre.

You have been


asked to make arrangements for a half-day seminar at the Conference Centre. The seminar is for 25
Division Chiefs from various departments. Write a memo to the director of the Conference Centre, Mary-
Ann Downs, giving a report on the arrangements for space, audio-visual equipment, and refreshments.

Scenario # 2You are employed in the accounting department for a large company. Your department paper
shredder has been causing problems because it gets used so much. Write a memo to the purchasing
manager of your company, explaining the problem and requesting the purchase of a new, larger capacity
paper shredder. Provide a rationale for the expense.

Scenario # 3Your immediate supervisor, Rhonda Waters, has raised the possibility of switching
from a chase demand strategy to a level-capacity strategy for aggregate planning and wants your
opinion on the merits of one versus the other. Write her a one-page memo on this matter.

Scenario # 4You have been asked to provide a location analysis on whether your company
should expand an existing manufacturing plant or close the plant and move to a larger plant
recently vacated by a bankrupt firm. Write a one-page memo to your supervisor, Karen
Saunders, outlining the factors you will consider in your analysis.

Scenario # 5 As the resident computer technician, you have installed a new software program on the
company computers. Write a memo to all the staff, including your managers, letting them know that
they need to come see you for a half-hour training and information session within the next week. Be
sure to include what times you are available as well as where and how you can be reached.

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