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Carpe Diem: What Data Center Operators Must Do To Manage Day 2 Ops Today?
Carpe Diem: What Data Center Operators Must Do To Manage Day 2 Ops Today?
Data Center
As Cisco is helping countries develop their digital capabilities during the on-
going crisis, enterprises are seeing unprecedented application and growth in
data within Data Centers (DC’s). IT is looking for ways to collect and analyze
vast amounts of information while planning for the needs of compute, storage
and network connectivity. This puts a heavy burden on the network operations
to ensure that everything is working effectively, efficiently and scales to the
business needs — and works right the first time — to meet their intent.
Operators also face the challenge of managing change according to intent,
with the need to have visibility into their fabric and the ability to quickly
remediate issues when troubleshooting providing for a truly Intent Based
Network (IBN).
Multicloud architectures that include private and public clouds are the new
normal for most enterprises. Multicloud environments frequently encompass
multiple generations of bare metal, virtualized, and container-based platforms
and both traditional and cloud-native applications. As use of multicloud
architectures scale, and applications become more dynamic and distributed,
enterprises require comprehensive automation and analytics solutions to help
maintain performance, reduce business risk, and reduce costs.
Most of the challenges currently faced by network operators are related to the
capabilities of running a network, which is called Day 2 Operations. Also, for
the record, Day 0 is design and procurement; Day 1 is installing, provisioning,
segmenting – getting it running.
Figure 1: Key challenges that global Data Center Network (DCN) network operators
face
In this white paper titled “Addressing the Need for Proactive Day 2 Datacenter
Network Operations”, IDC Research Vice President Brad Casemore explores
how the Cisco Network Assurance and Insights is suited to respond to these
needs with a set of capabilities for proactive Day 2 network operations.
The Network Assurance and Insights platform extends Cisco’s Data Center
Intent Based Network (IBN) to transform the network operation model and
enables IT operations to align closely with business objectives and outcomes
as well as operational requirements across both ACI and DCNM controllers.
Figure 2: Cisco Data Center Network (DCN) Solutions: Assurance and Insights on Top
of the Stack
Here are three specific issues that the Network Assurance and Insights (A&I)
capabilities have solved:
Change management
a. Problem: When changes need to be made to a DC network, there is
generally little understanding if the change is implemented and executing as
planned.
Fabric visibility
a. Problem: Users and operators need accurate reporting of the connectivity
in the network
b. Solution: With A&I, the operator will not only know the connectivity status
but also the data flow between one point to another, along with latency,
reasons for packet drops, missing policies and contracts or how it is all
interconnected along with any environmental issues with the network –
providing end to end visibility.
What does this all mean? IDC VP of research, Brad Casemore, sums it all
up in the independent assessment that Cisco Network Assurance and Insights
has the following benefits of successfully addressing Day 2 operations:
Data Center
The current business climate has forced all of us to adapt to new routines and
new business processes. Never have the demands for data services been
higher, nor has security for these services been more critical. These changes
have placed a significant burden on data center operators who may be
currently working from home.
If you are one of these data center operators and you are responsible for
remotely supporting computing infrastructure, you may be leveraging a VPN
connection to access data center-based tools to help you manage your
compute devices. This can be effective, but there is a more modern, secure,
and efficient way that’s also securely accessible from anywhere in the world.
If you want to learn more about how Intersight can simplify your data center
operations, please attend the following webinar in one of the two timeslots
below:
During this webinar, we will explore the motivation behind the development of
Intersight, its transformative architecture, and a demo. You’ll also here from a
customer about how they are using Intersight to improve their IT operations.
The challenge of operating a data center has never been greater. But the
opportunities have never been larger. Today, data-driven businesses (which is
to say, most businesses) are changing rapidly to stay competitive. There are
more applications than ever, and more different classes of people and
machines using the applications. And there’s constant change in the shape of
business infrastructures, as data “centers” become less centralized thanks to
edge and cloud-based storage and compute resources.
But the only way for IT to offer this level of service is to have deep
understanding of what the data center is doing, how everyone and everything
is using it, how it is responding to the demands on it, and most importantly,
how it will respond to new loads that arise due to new business processes.
Intent-based networking helps network operators get ahead, instead of playing catch-
up.
Most of these capabilities are part of running a network, what is now often
called Day 2 Operations. (For the record, Day 0 is design and procurement;
Day 1 is installing, provisioning, segmenting – getting it running.)
To make Day 2 Ops easier for our customers, we’re happy to announce today
that Cisco is expanding its Data Center Network Assurance and Insights
suite to include new Network Insights capabilities. This portfolio of software
analytics capabilities for existing Cisco data center installations — whether
they’re based on DCNM or ACI – can analyze every component of a data
center to first, assure business intent; second, guarantee reliability; and finally,
identify performance issues in a network before they happen.
These new capabilities enable people in IT operations to do their jobs more
easily, and in the process, add value to the data center and the business
itself. It is part of our drive to bring intent-based networking to our customers,
so they can spend more time thinking about what they want their installations
to do, and less time worrying about how they will do it.
If a problem should arise, our intelligent analytics capability will identify the
root cause, using real-time flow telemetry from devices in the fabric. This
feature monitors application patterns, latency data, packet drops, and other
metrics to allow for fast correlation between infrastructure status and actual
network traffic.
With all these new capabilities, we will provide a common solution, one that
works across ACI and NX-OS, as we transform Day 2 Operations from
reactive to proactive.
Intelligent Analytics pinpoints policy drop events and correlates to flow and tenant
context.
Brad Casemore, IDC Research vice president, understands the value of this
mission. He says,
Data Center
Today marks an important milestone for Cisco’s Data Center offerings to our
customers with the unveiling of a new ACI technology ecosystem partner
solution. We are pleased to announce availability of “AlgoSec Security
Management Solution” on Cisco’s Global Price List. Read Press Release from
AlgoSec here for details.
AlgoSec integrates with Cisco ACI to extend ACI’s Application centric policy-
based automation to AlgoSec managed security devices across their data
center, on its edges and in the cloud. AlgoSec Security Management Solution
for ACI enables customers to ensure continuous compliance and automate
the provisioning of security policies not just across the ACI fabric but also
across multi-vendor security devices connected to ACI fabric, helping them
build secure data centers. The solution is based on Cisco APIC and ASMS
integration to delivers a powerful multi-tenant, policy-driven, application-
centric model for network security. Read Solution brief for details.
With the tremendous customer adoption of Cisco Intersight, Cisco has now
extended the reach of its Management-as-a-Service (MaaS) platform with the
introduction of the Cisco Intersight Mobile App. The Intersight Mobile App
provides a new intuitive view of Intersight managed systems, allowing users to
keep an eye on what’s going on in their data center no matter where they are
or what device they use.
The Intersight Mobile App is available today for iOS and Android.
The new app provides on-the-go Health and Inventory detail for your
Intersight-managed UCS and Hyperflex environment, so if a managed
system’s health degrades to a point where an alarm is generated, the app will
display relevant alarm detail. In addition, a comprehensive status of any
Intersight-driven request can be monitored via the “Requests” dashboard.
Below we’re going to walk you through a series of screenshots with a few
examples in the new app, so you see first-hand how easy it is to monitor your
data center while you’re not in the office.
Here is a complete list of my current alarms. There are
several issues being flagged with varying levels of severity. The alarms
provide a level of visibility that enables IT teams to prioritize and be proactive
in managing their infrastructure
This is just the beginning for Intersight’s Mobile App. With this introductory
version of the mobile app, users get:
One way this management has begun to be systematized and made accessible across
companies is through tiers.
How can companies begin to understand this tiering system and the different types of
data centers? Having done this, how can companies take steps to begin to manage
data centers more efficiently?
Tier 3
However, Tier 3 and Tier 4 classifications are becoming increasingly necessary
although they technically are efficient beyond many current IT requirements. Compared
to Tiers 1 and 2, Tier 3 systems greatly decrease data centers’ downtime. They also
involve an uninterruptible power supply (UPS) as a N+1. This means that the centers
maintain the typical system while having a back up option when necessary. Such
redundant delivery paths allow for maintenance, upgrades, and changes to be affected
with minimal interruption to power and cooling.
Even though Tier 3 systems are still somewhat fault-susceptible, they are a substantial
improvement from Tier 1 and Tier 2 options. Centers are opting to implement such
functionality in light of the high price incurred for disruption if their centers are not
optimized.
Efficient Management
Mahalingam Ramasamy, the managing director of 4T technology consulting, accredited
tier designer (ATD) from The Uptime Institute, describes key features of Tier 3 classified
data center systems that can help increase the efficiency of data center management.
Such tips include:
Note where the electricity is derived from. The Uptime Institute purports that garnering
electricity from only utility services is unstable. Automatic transfer switches (ATS)—at
least two of which companies must maintain for Tier 3 classification—can switch to the
backup generation with at least 12 hours of reserve fuel supply as a more sustainable
option.
Make sure each UPS is connected to a single distribution box. This means only one
power distribution circuit will go down in instances of disruptions, including failure or
maintenance. Servers must each have two power distribution boxes as well as each
server in the racks having dual power supply features.
Although data center infrastructure management can pose various challenges, the Tier
system can increase efficiency through providing guidelines for improvement and
sustainable ways to enhance IT functionality.
All data tells a story. The challenge is to find that story by analyzing business data in
dozens of ways, using spreadsheets, applications, desktop tools, long-standing data
warehouses, and business intelligence software. That means you are probably managing
a variety of different dimensions—specific requirements for accessing various data
sources, complexities around understanding visualizations, and of course, the associated
costs. At the same time, everyone wants more innovation faster—all without sacrificing
correct and consistent results.
Companies just like yours seek solutions that offer easy access to any data, enabling you
to make the best use of your entire data story, no matter where it is. What’s even more
important is having a variety of options for intelligent analysis that isn't overwhelming to
deploy and manage. The result creates an an effective way to engage more people in
analysis and extend your organization's expertise. After all, you can have all the bells and
whistles a robust platform should offer—but if only a select few can figure out how to
use them, what are you really gaining?
So, the question you face is how find and tell that story. How will you get the flexibility
you need together with the structure to drive accuracy, and the speed to disrupt your
competitors? Here are four values that can apply to your business analytics strategy.
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Visualize Your Business
Every company has a story to tell with its data. There are customer transactions,
marketing metrics, collaboration with partners and suppliers, innovations in business
processes, and the enablement of growth and personnel efficiencies. And while the data
is abundant, useful insights are sometimes difficult to develop.
Data visualization software makes these complex ideas engaging, meaningful, and easy
to understand. With just a few clicks, business managers can add, analyze, and share
new insights. Savvy executives use this technology to improve their strategies with facts
and get action from their ideas. The important thing is that data visualization can help
us see information differently—and by doing so, we make better decisions in ways that
spreadsheets or traditional static business intelligence cannot deliver.
Make 'What-If' Simple
One of the benefits of modern business analytics software is that more people can gain
a deeper understanding of the problems they are trying to solve without having to be
data scientists.
Imagine if workers at a manufacturing plant could know when and why a machine
would fail before it happened. How much would that impact production? Data modeling
and predictive analytics programs can help answer these types of questions. Previously,
this type of insight could only be delivered by data scientists working with sophisticated
algorithms. Now, business managers with no data science experience can easily look at
data, ask "what if" questions, identify hidden relationships, and convey these insights to
the rest of the business.
Simplifying these forecasting and modeling scenarios enables business users to quickly
model complex business questions. Organizations can then define a dimensional view of
their business—and provide business users with new levels of self-service to access,
navigate, and gain actionable insight into critical business issues. All of this is enabled
through cloud-based analytics platforms.
Choose Flexibility
Analytics implementations have matured in uneven ways, making it clear that there's no
single formula for success, especially with hybrid-cloud and on-premises deployments.
In some cases, a turnkey cloud service is the right answer; in other cases, you may need
a cloud environment where you can turn all the knobs and cranks like you did on-
premises. Either allows you to lift and shift back and forth between on-premises and the
cloud. The result is a sense of balance, with organizations working smarter—not harder
—to bring these elements together.
The growing tension between governance, risk, and compliance is also relaxed by this
flexibility to choose. Financial, operational, and regulatory policies and mandates
overwhelm your ability to manage the associated risks. Challenges are compounded by
a lack of enterprise-wide visibility. What could go wrong? Have you ever asked yourself
what it would take to spend less time worrying about risks so you could focus on
pursuing growth opportunities?
Sure, websites already track our browsing patterns and make suggestions, but what
we're talking about here is something much deeper. Business intelligence is evolving
into augmented analytics.
Augmented analytics, along with the power of artificial intelligence (AI) and machine
learning (ML), address how we interact with information and transform how we work
and live. For example, businesses are preventing and detecting credit card fraud,
automating supply chains through checks and balances, optimizing supply chain finance
based on market swings, and boosting data center efficiency. With the help of artificial
intelligence and machine learning, these abilities are now at the intersection of people
judgment and machine automation, and augmented analytics makes them possible.
What could be possible in your organization if insights came to you when you needed
them most? What might happen if half the content for your next operations review were
generated by machines? How prepared would you be for your next meeting if you were
notified of changes based on your location?
Simpler big data discovery tools will let business analysts shop for datasets in enterprise
Hadoop clusters, reshape them into new mashup combinations, and even analyze them
with exploratory machine-learning techniques. Extending this kind of exploration to a
broader audience will improve self-service access to large data repositories and provide
richer hypotheses and experiments that drive the next level of innovation.