KEMENTERIAN PENDIDIKAN DAN KEBUDAYAAN

UNIVERSITAS NEGERI PADANG

FAKULTAS BAHASA DAN SENI
JURUSAN BAHASA DAN SASTRA INGGRIS
Jl. Prof. Dr. Hamka Air Tawar, Padang 25131 Tlp. (0751) 447347
Web: http://english.fbs.unp.ac.id

NAMA: RETNO SUHERMEN

NIM: 17019103

SEMESTER EXAMINATION
COURSE : Business Management
TIME : 90 Minutes
LECTURER : Nur Rosita, S.Pd, M.A

A. Provide your comprehend arguments to the following questions!

Let’s say you will build your own business in a small scale. You need to think about management
strategies and plans to execute your ideas of business. Explore the following items that deal with
your managing task !
1. What management types and styles you will aplly to your business, why do you choose to
apply that? How does it fit to your business nature?
2. How do you brand your business to be familiar to your costumers? What steps will you
do?
3. How you manage your staff to help you in handling your business?
4. How you manage your financial performance in your business?
5. In case problems arise in your business such as product failure, costumer complains, how
you manage it?
6. Explain the importance of leadership in change management. In your response, refer to a
contemporary business case study.
7. Lets say you are keen to expand your business globally in 10 years to come. Propose and
justify a management strategy that you could use to seek new global business
opportunities.

ANSWER:
1. DEMOCRATIC MANAGEMENT STYLE
I choose that bcs in my opinion it can fit in my company. Also, in this style managers encourage
employees to give feedback during decision-making process, but are ultimately responsible for
the final decision. Communication goes both ways, top-down and bottom – up and team
cohesiveness is increased and this process of this styles allow diverse opinions skills and ideas to
 KEMENTERIAN PENDIDIKAN DAN KEBUDAYAAN
UNIVERSITAS NEGERI PADANG
FAKULTAS BAHASA DAN SENI
JURUSAN BAHASA DAN SASTRA INGGRIS
Jl. Prof. Dr. Hamka Air Tawar, Padang 25131 Tlp. (0751) 447347
Web: http://english.fbs.unp.ac.id

inform decision. I know every style and types of management of business has pro and cons. So, at
this time i thought that, this styles will fit in my company or maybe in the future the management
style will change to adjust to the circumstances.
2.
3. i will do this step to manage my stuff well. First, mantain a good communication. Employees
want to be kept in the loop about ongoing projects, priorities and deadlines, so it is important
that you connect with them well and educate them inside the company about going-on. It is also
vital that promote feedback and that your employees feel that they can approach you with any
concerns or problems they want to answer, so it is crucial to make yourself available to your
employees. Second, build a positive working relationship. It’s crucial to get to know your team
members personally, not just at a professional level, but also at a more personal level. It will
create a lost stronger relationship between the team when you put the time in to get to know a
little more about your colleagues are doing what they are involved in. Third, acknowledge good
work. Don’t be one of these bosses who offers suggestions only when you have to criticze
something. It will help to develod their confidence and inspire them to get more involved in the
future by providing your wokers with constructive reviews,