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ABHIJEET H. DESAI
A-202, Sanskruti Apartments, Handewadi Road, Hadapsar Pune -
411028
Cell: +91 – 8806501313; E-mail: abhijeet.thecoach@gmail.com;
LinkedIn - https://linkedin.com/in/abhijeet-desai-0688328
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Executive Profile:
Senior Professional who creates strategic alliances with organization leaders to effectively align
with and support key business initiatives through facilitation workshops and trainings. Builds and
retains high performance teams by hiring, developing and motivating skilled professionals.
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Competency Highlights:
A combination of Leadership, Communication and Commercial skills, Work force management,
Consultative sales techniques, Performance tracking and evaluation, Customer-oriented, Process
implementation, Sales & Sales Analysis, Service Quality Improvement, Strategic Planning, Training
and Development, Interpersonal Skills, Motivation, Negotiation Skills, New Business Development,
Operations Start-Up, Organizational Restructure and Change, Organizational Skills, P&L
Management, Performance Evaluations, Problem Resolution, Profit Generation, Administrative
Skills, Analytical Skills, Bilingual, Performance Competency Management of Employees at all levels.
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Core Accomplishments:
Training and Consulting:
Product Trainings (Basics of Automobile Technology) and launches for Automobile
Companies e.g. Honda, Hyundai, General Motors. Dealer Sales and Service Assessments for
Mercedes Benz, Jaguar Land Rover (Auto Companies and Non-Auto Companies)
Automobile Dealership Management, Business Development, Dealer Development &
Profitability, Service Agreement Business, Value Added Services
Soft Skills and Behavioural Trainings - Personality & Personal Development and
effectiveness, Negotiation Skills, Persuasion Skills, Creativity, Emotional Intelligence DMIT
based trainings and many more.
Instructional Design for Corporates e.g. Ultra Tech Cement, Atlas Copco, RSB
Transmissions, and many more.

Other Corporate Assignments:

 Set-up a 3-S Dealership with complete Infra Design and Development.
 Developed Process and Systems for standardized formulation and effective
implementation of AMC business for commercial vehicles.
 A varied experience in all areas of the Automotive Sector (viz. Sales, Service Spares,
Service, AMC, Application Vehicles) Handled a Team of 150 people (Sales, Service &
Spares) with a Franchisee of Two Wheelers and four Wheelers - Chevrolet & Volkswagen).
 Awarded by FADA (Federation of Automobile Dealers Association) for being the first
Council Member who is an Employee of a Dealership and not a Proprietor.
 Awarded (3 times) with a Trophy for design of Mobile Service Bike with “BEST CONCEPT
DESIGN AWARD" & "BEST INNOVATIVE DESIGN Award".
 Awarded with a President award trophy for, "Highest Number of Innovations for Achieving
Customer Satisfaction" With Ramon & Demm Ltd. A Unit of Eicher Ltd.).
 Boosted company sales by 15% by introducing 2 new products into the market in less than
6 months.
 Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Product Sales:
 Cross-sold services at a rate of 30%, upgrading customers to different plans and product
packages.
 Generated Consistent additional revenue through skilled sales techniques.
 Mentored and coached employees resulting in a 12% increase in productivity.

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Professional Experience
Management Consultant, Trainer & Facilitator 07/2013 till date
BPAR – Transformative Innovation Consulting.
Freelancing Training & Consulting:
1. Trained almost more than 20K professional from different fields.
2. Designed and Developed Content for my own programs and for Automotive and Non-
Automotive Companies.
3. Conducted Sales Management Trainings on Retail Sales for Shell India.
4. Trainings, Facilitation & Consulting for industries vis-à-vis Automobiles, Construction,
Cement, Retail, lubricant, Manufacturing, companies, Police Department and many more.
5. Brain Mapping (Dermatoglyphics) for Professionals along with Coaching, Mentoring at all
levels. Also, for teens, and kids through a process Dermatoglyphics followed by
counselling.
6. Consulting on Competency Mapping and Framework for companies along with
development of Competencies for individuals and Professionals.
7. EFT (Emotional Freedom Techniques) for Individuals and Professionals.
8. Worked as an Independent Consultant for Automobile and Manufacturing companies (Tata
Motors – June 2016 to Feb 2017) on a project for Strategic Hiring for Sales Executives of
Dealerships.
 9. Improved Sales and Service capability of Vinayaka Commercial Motors (Chennai) – Dealers
for TATA Motors {from April 2017 – Feb. 2018} in Chennai through Sales and After Service
Orientation by use of Various Management Tools and Techniques as a Consultant.
10. Worked on a Consulting and Training project on Strategic Hiring for Sales Personals for
Tata Motors for 1 year.
11. Leadership Trainings – Setting KRA’s and KPI’s for GM’s to the level of VP for Shapoorji and
Pallonji,

Vice President 05/2012 to

09/2013
Talson’s Motors Pvt. Ltd. Pune, Maharashtra
 Managed organization's largest region and performed full sales cycle duties, increasing
annual sales by 60%.
 Established more than 30 new accounts, earning a combined profit of over $2M.
 Developed promotional programs to optimize revenue levels.
 Managed team of 100+ professionals.
 Developed department's first incentive performance plan which motivated staff and
resulted in a 23% increase in sales.
 Served as mentor to junior team members. Defined strategy and business plan for Pune
District.
 Directed strategic initiatives to achieve organizational objective.
 Increased profits by developing, initiating, and managing Service and sales initiatives.
 Initiated program that standardized employee training and led to increase in customer
satisfaction by 80%.
 Saved Rs. 6.5 Crs. In the first 4 months of the set-up operations.
 Set up Showroom and Service workshops at 3 locations in Pune.
 Achieved a Sale of 50 nos. per month in the start-up operations in last 4 months of the
Heavy commercial segment.
 Improved the Market Share from 0% to 11% in the Heavy Commercial Segment.
 Implemented HR systems in the Organization with streamlined processes.

Chief Executive Officer 06/2010 to 04/2012

Unique Automobiles India Pvt. Ltd. Kolhapur, Maharashtra
Number of Managers reporting to me (Sales/Service/Parts/Body shop): 10
 Implemented a change in the Organisational values & Culture. A Paradigm Shift from the
Proprietorship culture to a Professional dealership Organization.
 Implemented Strategic Planning to develop business plans that identify and promote
company's overall mission and goals.
 Delegated responsibilities to the executive team and make sure that financial objectives
are being by Implementing marketing strategies, accounting systems, and other internal
controls to improve and enhance business processes.
  Developed Pricing Strategy for Car Business to improve the retentions and generate extra
Revenue thru Value added service for the company.
 Started a new Department Finance Sourcing, laying out systems Processes for the Dept. for
an extra source of Income generation.
 Executed integrated advertising campaign across multiple media channels.
 Created financial plan covering a one-year period and projecting 16% growth.
 Increased profits by developing, initiating, and managing Customer Retention Programs.
 Awarded for the 4th Consecutive Grand Master Award for the Year 2011.
 Overachieved the Target for 2011 by 8%.
 Improved Market Share from 6% to 16%.

Head – Surround Services 01/2008 to 05/2010

VE Commercial Vehicles Ltd. Indore, Madhya Pradesh
Number of employees reporting to me: 7

 Designed new Policies & Procedures for Service Agreement packages for Eicher Trucks &
Buses customers.
 Design new AMC packages for Key customers.
 Analysis of Database and arrived at competitive prices for the Service Agreements.
 Developed Pricing Strategies for Service Agreement Business.
 Implemented Pricing of the Service Agreements.
 Generated Revenue through Value added service for the company.
 Liaison and Tie - up with Insurance companies, oil companies, Tire Companies etc. for
additional revenue generation.
 Designed training programs for Dealership improving Profitability.
 Worked out Business model for different business opportunities like - Aggregate
Refurbishment, Vehicle Re-furbishment etc.
 Acted as an interphase with Dealer Development cell for improving service levels of the
dealership Train & Develop the Service Team for understanding the Service Agreement
Business.
 Trained the entire Service Team and Dealers for the Promotion of Service Agreement
Business.
 Developed and implemented a complete online system for the Service Agreement
Business.
 Improved Market Penetration of 8% thru Service Agreement Business.
 Tied-up with a Vehicle Tracking System Manufacturing Company and sold 1000
Units within a period of 6-8 Months thru our Network of Dealers.
 Standardized the Pricing policy for Service Agreements.

Deputy General Manager 06/2005 to 12/2007

MAI TVS Kolhapur, Maharashtra
  Marked a Sales Volume Growth by 21% in Kolhapur District consistently for 2
years.
 Achieved a turnover of 2 Crores within the 1 st year of joining the organization
which has yielded a GP of 7% a growth factor of 40%.
 Designed a Concept “MOBILE SERVICE BIKE” to provide service to customers on
the outskirts of Kolhapur district for better retention of customers.
 Awarded with two awards for designing a “MOBILE SERVICE BIKE” – A new
Concept in the Two-Wheeler Industry in India providing onsite service to
customers.
 Improved the service revenue from 2 lacs to 8 lacs within a span of 6 months.
 Introduced a Sub Dealership of BMW of Navnit Motors Ltd. in Kolhapur for
Ghatge Patil Transports.
 Spear-headed ad campaigns for the new launches of 150 CC Apache in the city of
Kolhapur.
 I was in the news and the media for all the new product launches and the concept
bike which fetched me an award in the Federation of Automobile Dealership
Association.

Asst. General Manager 01/2004 to 05/2005

Kailash Vahan Udyog, Pune, Maharashtra
 Bagged orders from Pepsi Co for bottle carriers – 100 nos. for the period of 3
months.
 Increased the turnover from 5 Crores to 12 Crores (42% Increase) for Kailash
Auto Builders Ltd.
 Designed the “GHANTA GAADI” for Thane Municipal Corporations (Garbage
Dumpers – 170 no’s) Project and from Kolhapur Municipal Corporation (64 Nos.)
 Developed the 1st Garbage compactor in co-ordination with a Brazilian company
and sold it to Hyderabad Municipality.
 Designed a no. of applications for Piaggio 3- wheelers like Ice-cream Parlors,
Cylinder carriers, Water Tankers, Garbage Vans etc.

Sr. Manager – Retail Business 04/2002 – 11/2003

Cummins Auto Services Ltd Pune, Maharashtra

 Researched and conducted Market development activities for increasing the

secondary sales of spare parts.
 Handled the spare parts retail business and the procurement of spares for our
chain of workshops at 5 locations (Mumbai, Baroda, Jaipur, Delhi, and Chennai).
 Supported the marketing team for developing various packages of parts for our
AMC.
 Worked out the Pricing of spare parts for our AMC’s (transport owners and our
workshops).
 Procured the parts for the CNG project.
 Managed Customer Relationship through innovative methods derived by Satyam
Computers.

Area Manager – Spare Parts & Dealer Development 08/2000 to 03/2002

Mahindra & Mahindra Tractors Ltd., Ahmedabad, Gujarat
 Conducted Aggressive Dealer Development Activities to increase the market share
of South Gujarat Market.
  An increase in the Market share from 11% to 29% in Tractor Retail Sales and
Spare
 Parts Sales achieved in one day of 1 cr. with a collection of 1 cr.
 Developed a network of retailers to boost up the sales of spare parts in Gujarat.

Sales & Marketing Supervisor 06/1999 - 06/2000

Al Hashar & Company (Heavy Vehicles Divn.), Oman, Muscat
 Handled a team of 4 sales consultants and guided them to achieve the desired
sales Target per month.
 Designed Creatively the stall for the mega auto Exhibition held in Oman in
November 99.
 Sold 2nos. 200 Tonnes Crane to LNG Sur and achieved the highest sales award
for the year 1999-2000.
 Conducted Sales campaign in the vegetable markets for Afghani Customers and
achieved sales of 8 trucks with team effort.

Sr. Engineer – Sales & Service 06/1993 to 04/1999

Ramon & Demm (A Unit of Eicher Ltd.), Thane, Maharashtra

 Trained 4000 Mechanics all over the country on the fitment of Crown Wheel &
Pinions methodically.
 Set up a “Customer Care Cell” in the company with different aggregates of Tata
and Leyland vehicles for handling all types of customer complaints.
 Designed a user-friendly package on warranty management systems.
 Launched the Tata ‘s’ type crown wheel pinion in the market under the brand
name of “Demm Shakti”.
 Designed a “Pinion Mounting Distance Gauge” for setting of the pinion in the
differential casing.
 Part of a team in the Implementation of the “Hoshin Planning Process”
(Breakthrough Strategic Planning).
 Achieved a breakthrough in all the STU’s in India with an incremental sale of 5
Crs. In STU’s like BEST, MSRTC, APSRTC, UPSRTC with a technical support with
their operations department.
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Education:
 Fellowship in HR from the World HR Forum with a 100% scholarship.

 International Program in Development of Management Perspectives from Indian

Institute of Management, Kolkata
Completed a project on Scenario Planning.

 Post Diploma in Automobile Engg. From VJTI – Mumbai.

Scored a 1st class in the Board of Technical Education.

 Diploma in Automobile Engg. From New Polytechnic - Kolhapur

Scored 98 Marks in the Theory of Machines and stood 1st in the board

Affiliates & Memberships:

 First Award Winner and a Badge Owner of CID (Crime Investigation Department
– Pune) for training them on Brain Based Criminal Identification.
 Individual Consultant for various organisations for Training and Facilitation of
customised programs on Behaviour Sciences, Soft Skills, Automotive Product
Trainings.
 On the Panel of Consultants with leading training company in India Swelles MSXI,
SLS, Novo Consulting, TTI Global
 Fellowship in Business HR from World HR Forum.
 Certified Brain Mapping thru Dermatoglyphics.
 Worked as a Council Member in India’s apex body of “FADA” (Federation of
Automobile Dealers Association) from 2005 - 2007.
 Worked as a TRAINER with the “Corporate Leadership Club” in Mumbai along with
Dr. Prof. P. K. M. Pillai.
 Worked as a director with an NGO for National Civil & Environment Protection
International Trust
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Additional Information:

Date of Birth: 31st May 1970. Age: 49 years; Nationality: Indian

Total Experience: 30 years
Languages Known: English, Hindi, Marathi, and Gujarati, Understand: Bangla,
Marital Status: Married;
Location Preference: Anywhere

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