Listening and Speaking 4 Q: Skills for Success

Unit 1 Student Book Answer Key Second Edition

The Q Classroom Don’t just be a critic. Rewards can be anything

Activity A., p. 2 from a “thank you” to a party, a pay raise, or
Answers will vary. Possible answers: even a day off. Be creative, and don’t be cheap.
1. I was the captain of my sports team. It was Make sure your team knows when they’ve done
difficult because I had a lot of responsibility. well. They’ll get excited when they know a
2. My company’s president is a good leader reward is on its way, and they’ll feel like their
because he takes care of everyone who works hard work is actually paying off.
for him. Activity B., p. 6
3. The conductor is the leader of the orchestra. Topic: Motivating teams Main ideas and key phrases
He is an effective leader because he is able to First way Make expectations clear
- gives team a goal
conduct many musicians at the same time. The - focuses efforts
musicians are all looking at him. Second way Provide helpful feedback
Activity B., p. 3 - helps team learn
- fixes problems early
Answers will vary. Possible answers: Third way Reward them
1. I agree with Yuna. Leaders should think about - builds excitement
the people they’re leading and not just - makes them feel
appreciated
themselves. They should make decisions that
will help everyone on their team.
2. I agree with Felix. Leaders are under a lot of LISTENING 1
pressure to make good decisions all the time. / I WORK WITH THE LISTENING
disagree with Felix. Leading others may be Activity A., p. 7
difficult at times, but leaders have a lot of Answers will vary. Possible answers:
Topic: Being a friend’s boss Main ideas and key phrases
power. I think it’s harder to follow a leader you Ginny Pitcher’s experiences  Hired closest friend
don’t like than to actually be a leader.  Brought up tough issues, like
salary
 Friendship stayed strong
NOTE-TAKING SKILL  Both are successful
Activity A., p. 5  Discussed changes and
challenges
Answers will vary. Possible answers:  Keep personal stuff out of
If you are a leader, then you know that highly office
motivated people do better work than people  Treats friend same as others
Carly Drum’s experiences  Hired four friends
who are discouraged, tired, or just  One brought personal
unenthusiastic. But how can you keep a team problems to work
excited over the long haul? How can you  Addressing this was
challenging
motivate them to do their best? Those aren’t  Employee was offended
easy questions, but here are three simple ways  Employee later apologized
 They talked and developed a
to start. First of all, make sure you’re plan
communicating your expectations clearly.  Learned to set boundaries
When you explain what you expect, you’re Tory Delany’s experiences  Got promoted at restaurant
 Became general manager
providing your team members with a specific  Made rules and boundaries
goal. And this will help your team focus their  Enforced them
 Became co-owner of
energy and efforts on what is important. restaurant
Beyond that, make sure to provide your whole Activity B., p. 8
team with feedback that will help them 1. c 2. a 3. b
improve. Helpful feedback makes it easier for
us to learn and develop, and it also helps us to
identify and correct problems before they get
too big. Lastly, remember to reward good work.

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Listening and Speaking 4 Q: Skills for Success
Unit 1 Student Book Answer Key Second Edition

Activity C., p. 8 LISTENING 2

1. F; It is important not to bring personal issues WORK WITH THE LISTENING
into business relationships. Activity A., pp. 13–14
2. T Actions of ineffective Main ideas and key phrases
leaders
3. F; A good boss should try to never show First example Forget skills and contacts
favoritism. - blur lines between
4. T leadership, power, influence
Second example Get affirmation from small group
Activity D., pp. 8–9 - see selves as smarter
1. b 2. c 3. a - see people who agree as
4. b 5. b 6. a smarter and better
- inflates idea of power
Activity E., pp. 9–10 - leadership erodes
1. criticism 2. favoritism Third example Discourage and lose other team
members
3. acknowledge 4. potential
- those who disagree stay
5. aspect 6. expert quiet
7. staff 8. negotiate - those who disagree leave
9. outline 10. address
Advice for leaders Main ideas and key phrases
11. exemplify 12. issue
First piece of advice Listen to other voices
- invite new ideas
SAY WHAT YOU THINK Second piece of advice Find a sparring partner
- someone with a different
Say What You Think, p. 10 view
Answers will vary. Possible answers: - someone smart
1. If you hire a friend, you already know the - don’t stop listening
Third piece of advice Cultivate leadership
person’s skills and strengths. - sign up for leadership
2. I would not hire my closest friend because I program
think that being my friend’s boss would change - get feedback on your
leadership style
our relationship in a negative way./ I would hire - see self through others'
my friend because I know that our personalities eyes
are similar. Activity B., p. 14
3. I don’t think my relationship with my friend 1. They see themselves as more intelligent and
would change because we are able to separate capable than those around them in the
business from friendship. organization.
2. They think these people are not as capable,
LISTENING SKILL intelligent, and ethical as those who agree with
Activity A, pp. 11–12 them.
1. b 2. c 3. b 3. They won’t see them as an effective leader.
Activity B, p. 12 Those with different opinions choose to remain
Answers will vary. Possible answers: silent. Or they leave.
Topic how to start a new business and make Activity C., pp. 14–15
it succeed 1. T
Most important factor people
2. T
First characteristic understand your vision and share 3. F; They see people who agree with them as
mentioned your commitment to it more capable, intelligent, and ethical.
Second characteristic creative, independent thinkers 4. T
mentioned 5. F; According to the podcast, leadership can
Last characteristic willing to work hard
be cultivated, or developed.
mentioned 6. T

© Oxford University Press. AK-2

Listening and Speaking 4 Q: Skills for Success
Unit 1 Student Book Answer Key Second Edition

Activity D., p. 15 GRAMMAR

1.  2.  3. 4.  5. Activity A., p. 20
Activity E., p. 15 1. to hire 2. to understand
1. I 2. E 3. E 4. I 3. Knowing 4. Managing
5. E 6. E 7. I 5. saying; to be 6. talking
Activity F., p. 16 7. taking
1. capable 2. style Activity B., p. 21
3. assess 4. advance 1. to finish 2. hiring
5. perspective 6. contact 3. Working 4. to work
7. ethical 8. effective 5. to communicate 6. discussing
9. title 10. executive 7. to discuss 8. moving; to wait

SAY WHAT YOU THINK PRONUNCIATION

Activity A., p. 17 Activity A., p. 22
Answers will vary. Possible answers: 1. excerpt
1. Leadership is the ability to get people to do 2. aspect
what you want them to do.
3. enforce
2. I think that this happens because it becomes
easy, as a leader, to get other people to do 4. effective
things for you. Leaders blur the lines because it 5. leadership
makes their lives easier. 6. acknowledge
Activity B., p. 17
7. perspective
Answers will vary. Possible answers:
1. When someone has power, that person has 8. opposing
the ability to make changes that will benefit 9. promotion
others. 10. interaction
2. The most valuable piece of advice is to find a
person who disagrees with your point of view; I SPEAKING SKILL
disagree with the advice to get feedback on Activity A., p. 22
your leadership style. Sometimes people don’t Checked:
feel comfortable criticizing a person with a lot Do you know what I mean?
of power, so leaders don’t get the feedback Does everyone understand?
they are looking for. Are you following me?
Got it?
VOCABULARY SKILL
Activity A., p. 18
1. b 2. c 3. d
4. a 5. e
Activity B., pp. 18–19
1. c 2. b 3. a
4. b 5. a

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