Tema 4 Listening communication technique

Match the words with their meanings:

1. ANIMOSITY =   GET/UNDERSTAND

 HOSTILITY
 PIECE
 COMPLETE
 THROW

2. GRASP=  GET/UNDERSTAND

 HOSTILITY
 PIECE
 COMPLETE
 THROW

3. UTTER=  GET/UNDERSTAND

 HOSTILITY
 PIECE
 COMPLETE
 THROW

4. LUMP= GET/UNDERSTAND

 HOSTILITY
 PIECE
 COMPLETE
 THROW

5. TOSS=  GET/UNDERSTAND

 HOSTILITY
 PIECE
 COMPLETE
 THROW

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Tema 4 Listening communication technique

One of the reasons for misunderstandings is ...Select one:

a . having an argument
b. presenting ideas to a group
c. the complexity of communication

 What communication model suggests that communication is a

simple message delivery from one person to another? Select
one:

a. the transactional model

b the game of catch model
c. the most recent model
d. the transmission model

 Which of the following influences our perceptual filters? Select

one:

a. age
b. religion
c. family
d. all of the above

 Under the transactional model, communication is like playing a

game of toss with...Select one:

a. a hard ball
b. a hot potato
c. a ball of clay
d. a balloon 

 What can we do to listen more effectively? Select one:

a. Focus primarily on what we want to say next

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Tema 4 Listening communication technique

b. Avoid making eye contact

c. Listen to the words being said, but also pay attention to visual
cues and emotions
d. Pay attention only to the words being said
We sometimes don't understand what another person says because
we are too busy explaining what we want to say.
Select one:
o True
o False

 In order to communicate with people of different backgrounds

we need to explain that our perception is the truth.

Select one:
o True
o False