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SEATWORK #2 QMS

In relation to your home activity in Seatwork # 1, give examples (at least 2) of the below costs of
quality and explain why.

1. Prevention Costs
Preparation of the ingredients preserve wag baguhin
Cleanliness ng paggawa
 System development

 Quality engineering

 Quality training

 Quality data gathering, analysis and reporting

2. Appraisal Costs to ensure that their products are free of material defects

Supplier Rating
Verification ng karne

 Inspecting work-in-process materials


 Inspecting finished goods
 The supplies used to conduct inspections
 The inventory destroyed as part of the testing process
 Maintenance of any test equipment

Audits, document checking, equipment calibration, final inspection, in-process inspection, lab testing, prototype inspection

 Test and inspection of incoming materials

 Final product testing and inspection

 Supplies used in testing and inspection

3. Internal Failure Costs


Di pa masyadong luto
Pag hindi nalagyan ng cheese
Accounting error correction, design changes, GASUL UBOS equipment down time, redesign, repair, rework, scrap sorting

 Net cost of scrap

 Net cost of spoilage

 Rework labor and overhead

 Reinspection of reworked products

 Disposal of defective products

 Down time caused by quality problems

 Analysis of the cause of defects in the production

 Retesting of reworked products

 Re-entering data because of keying


 Debugging software errors

4. External Failure Costs


Bad debts, customer complaints visits, customer dissatisfaction,liability suit, loss of market share, penalties, Recalls, redesign,
returns, warranty expense

 Cost of field servicing and handling complaints

 Warranty repairs and replacement costs

 Liability arising from defective products

 Lost sales arising from a reputation of poor quality

 Returns and allowances arising from quality problems

 Product recalls

 Repairs and replacements beyond the warranty period

COST OF QUALITY COOKING EMBUTIDO

1. Prevention Costs (1) Ingredients Preparation


(2) Alternation Plan

2. Appraisal Costs (1) Inspection


(2) Testing

3. Internal Costs (1) Rework labor o Remixing


(2) Net cost of spoilage

4. External Costs (1) Complaints


(2) Overlooked Damage

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