Academic Year 2017-18

Semester IV
Teaching Plan

Batch: 2016-21

Human Resources and Total Quality Management

By:
Prof. Sweta Saurabh

Symbiosis Law School, Noida

Symbiosis International (Deemed University)
December 2017 – April 2018
1. INTRODUCTION

Human Resource Management is a strategic and coherent approach to

management of the most valued assets of an organization, i.e, people, who
individually and collectively contribute to the organizational objectives. It reflects
on the knowledge, skills, behaviours, and values. Since the abilities and skills
helps the organization to perform better; the study of HRM becomes all the more
essential.

It is concerned with the nature and regulation of the employment relationship

and is a field to which a variety of disciplines contribute notably sociology,
psychology, and industrial relations.

HRM analyses the employment relationship and the way people are managed in
the workplace. It explores these issues not only in the context of the individual
employee and their employer, but in the context of the wider workplace, the
labour market and economic forces shaping the world of work, technological
changes, employment regulations and social trends. The world of work is fast
changing so an understanding of how this all affects the way people are
managed in the workplace is of tremendous significance theoretically and
practically.

The Total Quality Management is an all-encompassing approach, that involves all

employees of a business across all departments and extends to suppliers and
clients as well. It requires participative management, meaning that employees
share in making decisions and implementing policies towards continuous process
improvement, a long-term approach whereby small gains made towards a goal
are recognized. TQM involves cross-functional teams, which help employees
understand their roles as part of the entire process and foster the sharing of
knowledge.

The course examines central issues pertinent to the theory and practice of
Human Resource and Total Quality Management. It introduces students to a
range of theoretical perspectives, which underpin the ways in which
organizations manage the employment relationship through the deployment of
HRM strategy and policy. The course also talks about the aspects of TQM which if
adopted by the personnel’s would widen their vision and skills in leadership,
management, interpersonal communication, problem solving and creative
cooperation for successful implementation of HR strategies.

2. LEARNING OBJECTIVES (Knowledge, Skills and Outcomes)

The overall purpose is to introduce the learners to a wide range of business and
management concepts and to provide them with opportunities to apply their
newly acquired knowledge and reflect on it.

A. Knowledge

After going through the subject, the students will be able to:-

 Display knowledge of the principles and current issues relevant to Human

Resource Management roles in Business Organizations 
 Support the development of subject specific and key transferable skills 


necessary for increasing employability of the students.
  Demonstrate better ability and efficiency in performing the tasks.
 Demonstrate the awareness to lead and develop teams.
 Appreciate the inter-relationship of business functions 
 Link theoretical concepts to practice through an understanding of
organizational policies and procedures.
 Redefine the role, purpose and responsibilities of the outlook of the
 employers and the employees. 

B. Skills

The overall objective of this course is to develop in the learners the following set
of skills: general cognitive intellectual skills; general
communicative/employability skills; and subject specific skills.

Cognitive

Cognitive skills are mental capabilities, such as perception and reasoning, which
are necessary to process information and acquire knowledge. Requisite or
minimum qualifications for most jobs include functional expertise or job
knowledge, core competencies and professional attributes. However, the very
nature of work, both strategic and functional, requires that professionals have
certain cognitive skills that enable the performance of their job duties. And
through the study of HRM students who are the future professionals can develop
and enhance their cognitive skills.

Employability

Employability refers to a person's capability for gaining and maintaining

employment. For individuals, employability depends on the knowledge, skills and
abilities (KSAs) they possess, the way they present those assets to employers,
and the context (e.g. personal circumstances and labour market environment)
within which they seek work, which can be learned, improved and enhanced by
studying HRM.

Subject Specific

Human Resource Management embraces the challenges of how organizations

manage people, and the wider social and economic context in which they
operate. It has an emphasis on employment relations and organizational
behaviour. Total Quality Management focuses upon the improvement of
production quality of goods and services.

Subject Specific skills gained from studying HRTQM include: Problem solving:
being able to assess all aspects of a problem or situation and evaluating the
possible ways of resolving it; Advanced analytical thinking: being able to
critically examine information before accepting it; Intellectual confidence and
independence: being able to make judgment in order to deal with complex
issues; to understand Synergistic Relationships; and to thrive for Continuous
Improvement and Self-Evaluation.

C. Outcomes

Two key skills will be highlighted by this course (a) problem solving and (b)
independent research. These skills will be central to success in completing this
course(s) scheme of assessment.
Evaluation:
Assessment is by compulsory coursework examination (40% Internal + 60%
External= 100%) under the auspices of the Symbiosis International (Deemed
University).

3. LECTURES

A. Times and Attendance

Three lecture times have been set aside for this course for each division. Verify
it from the timetable assigned for each division. Lecture outlines, if required,
principally in the form of PowerPoint slides, will be made available in ‘The
Library’ on ‘Curiosity’ Portal at https://slsnoida.curiositylive.com . In
addition, Session Plan/Course Material will be also be provided containing
Suggested Reading such as Books; Journal Articles and cases depending upon
the changing Organizational environment related to the course. To facilitate
your understanding of these lectures, you should always read at least the
relevant pages of suggested readings in advance of each lecture.

As per Symbiosis International (Deemed University) Regulations,

please note, “Students are expected to attend minimum 75% of all
scheduled sessions and other forms of instruction as defined by the
programme of study.”

The student will not be eligible to appear for the examination if he / she fail to
put in the required attendance. The students can update themselves of their
attendance daily online at https://slsnoida.curiositylive.com.

B. Notifications:

Learners are informed that notice/s, if required, with respect to Academic-

Administration, either by Course-in-Charge or Faculty-In-Charge, Academic
Coordination will be sent using ‘Owl@Curiosity’. No notifications will be published
by Course-in-Charge/Faculty-In-Charge, Academic Coordination or Learner using
‘Library@Curiosity’. You are required to keep yourself duly informed.

C. Lecture Outline:

WEEK TOPICS

WEEK 1 Lecture-1- Syllabus Preview Discussion of Teaching Plan

Lecture-2- Discussion of Teaching Plan
Dec. 21, 2017
Lecture-3- Discussion of Teaching Plan
WEEK 2 Topic-1: Introduction
Lecture 4: What is Human Resource Management?
Dec. 25, 2017
Lecture 5: The Importance of HRM
Lecture 6- Tutorial - Assignment (Project Topic
Discussion)
WEEK 3 Lecture 7: Role and responsibilities of HRM
Jan. 01, 2018 Lecture 8: Structure of HR Department
Lecture 9: Duties and Responsibilities of HR Manager
WEEK 4 Topic-2: Role of Human Resource Department
Lecture 10: Manpower Planning
Jan. 08, 2018
Lecture 11: Recruitment and Selection
Lecture 12: Induction and Placement
WEEK 5 Lecture 13: Performance Appraisal
Lecture 14: Compensation and Rewards
Jan. 15, 2018
Lecture 15: Training and Development

WEEK 6 Topic-3: Job Analysis

Lecture 16: Job Description
Jan. 22, 2018
Lecture 17: Job Evaluation
Lecture 18: Job Enrichment

WEEK 7 Lecture 19: Job Enlargement

Lecture 20: Case Study on Job Enrichment
Jan. 29, 2018
Lecture 21: Case Study on Job Enlargement
WEEK 8 Topic-4: Compensation Management
Lecture 22: Establishing any Plans
Feb. 05, 2018
Lecture 23: Pay for Performance and Financial Initiatives
Lecture:24: Pay for Performance and Financial Initiatives

WEEK 9 Lecture 25: Benefits and Services

Lecture 26: Self-assessment exercise
Feb. 12, 2018
Topic-5: Training and Development
Lecture 27: Training Need Analysis
WEEK 10 Lecture 28: Training Need Analysis contd.
Lecture 29: Methods of Training
Feb. 19, 2018
Lecture 30: Methods of Training contd.
WEEK 11 Lecture 31: Aligning Training with Organizational
Feb. 26, 2018 Objectives
Lecture 32: Training Evaluation
Lecture 33: Case Study
WEEK 12 Topic-6: Performance Appraisal
Lecture 34: Definition, Ethics, & Objectives
March 05,
Lecture 35: Methods of Performance Appraisal- Traditional
2018 Lecture 36: Methods of Performance Appraisal- Modern

WEEK 13 Lecture 37: Promotion based on Performance

Lecture 38 : Promotion based on Performance
March 12,
Lecture 39: Case Study
2018

WEEK 14 Topic-7: Tools to improve Managerial Effectiveness

Lecture 40: What is Total Quality Management
March 19,
Lecture 41: Administration of total Quality Management
2018 Lecture 42: Kaizan, Qulaity Circles, Benchmarking, Six
Sigma, Leave Management

WEEK 15 Lecture 43: Indian Practice in Quality Management

Lecture 44: Leave Management as part of Quality
March 26, Management
2018 Lecture 45: Self-assessment exercise

Week 16 Topic-8: De-Recruitment/ Separation

Lecture 46: Retirement, Resignation
April 02, 2018
Lecture 47: Dismissal, Discharge, Suspension, Layoffs
Lecture 48: Voluntary Retirement
Week 17 Lecture 49: Downsizing, Golden Handshakes
Lecture 50: Exit Interviews
April 09, 2018
Lecture 51: Self-assessment Exercise
Week 18 Lecture 52: Course Review

April 16, 2018

4. READING AND MATERIALS

Readings

 Aswathappa, K., Human Resource and Personal Management, Tata Mc

GrawHill Publishing Co. Ltd, 4th Edition, reprint (2006)
 JyothiVenkatesh, Human Resource Management , Oxford University
Press,2nd Edition published in (2012)
 P. Subba Rao, Essentials of Human Resource Management (Text, Cases
andGames), Himalaya Publishing House, Fifth Revised Edition (2012)
 Mukherjee, P. N., Total Quality Management, PHI Learning, reprint
(2010)

Note:

 The above list is indicative and not exhaustive.

 Earlier editions of a number of the above texts might also be available and
can be consulted once account is taken of their datedness.
 These text were selected because they provide in one volume a
combination of text, cases and materials, designed to be read as a whole
i.e. a “one-stop shop”. Nevertheless, the text provides the basic reading
for the course only. There is much more to the study of Human Resource
and Total quality Management than this and you will undoubtedly benefit
from undertaking some reading and study of your own. It is creditable if
you, in respect of the proper use of independent research and study,
follow up in respect of the proper use of independent research and study,
follow up in the Law Library some of the case references, periodical
articles or other material referred to in the prime textbook or in class-or
even to do some research of your own. A good resource to use is the
Symbiosis Law Library and online databases such as JSTOR, ProQuest,
Emerald and EBSCO.

5. ASSESSMENT: COURSEWORK = 100%

You will be examined in this course by Internal (40%) and External Assessment
(60%) format. Internal examination will be conducted for 40 marks. It will
include two tutorials (10 marks each) and a Research Project (20 marks). The
 Symbiosis International (Deemed University) for 60 marks will conduct external
written examination at the end of semester. It consists of ten objectives, 2 mark
each (20 marks) and 4 subjective questions 10 Marks each with an alternative
(40 marks).

6. PROJECT/TUTORIAL (TIMETABLE)

A. Tutorial/ Research Project

There will be two tutorials. Each tutorial will carry 10 marks each (Total=20
marks). Each student will attempt it on all the occasion.

It is Open Book Examination i.e. examinees are allowed to bring and use
any material including Books, Articles, Hand Written Notes, Hand Outs
and alike printed material. It does not include use of any electronic
gadgets, machine or alike material.

In addition, one research project will be undertaken by learners, which will be

evaluated out of 20 marks i.e. Interim Submission: 05 marks; Final Report
Submission: 10 Marks; and Viva-Voce: 05 Marks.

Banyan Tree Discussion for Tutorial I & II

Process: to understand the kind of questions to be asked, one online session

(situation based questions) will be conducted on the above mentioned dates
by the faculty. Situation based question/s will be uploaded on ‘banyan tree’ @
curiosity portal on said dates.
Similarly, one online session (situation based question) for Tutorial II will be
conducted on the above mentioned dates. Situation based question/s will be
uploaded on ‘banyan tree’ @ curiosity portal on said date.
Those who will respond / answer the question within stipulated time
given therein will be granted attendance one lecture each for these
sessions. This activity is compulsory for all and attendance so granted
will form part of the total attendance.

The timetable of the tutorials and research project is as follows:

Tutorial Dates
Tutorial Date Result Date Topic
February 01,2018 February 12, 2018 Introduction
First Tutorial Role of Human Resource
Dept.
Job Analysis
March 09, 2018 March 21, 2018 Compensation
Second Tutorial Management
Training and Development
 Research Projects Dates
Submissions
Assignment Interim Final Result

December 28, 2017 January 18, 2018 February 27, 2018 March 27, 2018

Schedule – Banyan Tree Discussion as Preparation Sessions

Tutorial - I Tutorial – II

Date of Uploading January 19, 2018 February 22, 2018

‘query’ by the @8:00pm @8:00pm
faculty

Last-date for January 21, 2018 February 24, 2018

uploading reply by @8:00pm @8:00pm
the students

Presentation Dates (Marks: 5)

Dates Division Time Group.

22/03/2018 A 2:00 PM To 4:30 PM Group 1 to 3

23/03/2018 A 2:00 PM To 4:30 PM Group 4 to 6

19/03/2018 B 2:00 PM To 4:30 PM Group 1 to 3

20/03/2018 B 2:00 PM To 4:30 PM Group 4 to 6

It is important for all to follow the deadlines regarding Project submission. Those
unable to meet the deadlines shall be liable to forfeit their marks.

Tutorial & Presentation Skills

It is aimed at improving the writing, research, communication, and presentation

skills. Tutorial I and II will be a written test and the question paper shall
contain Short answer question and/or; Long Answer Question; and/or
Case Analysis. It shall be an Open Book Examination.

Description of the Project Submission:

1. Interim submission: It shall include the name of the topic of the research
the learner has taken for the study. It shall include description of the research in
terms of:
a. the Introduction;
b. the Literature Review
c. the Objective of the Study

2. Final submission: It is the final submission of the research/project work. It

shall include all the component and annexures. The students are required to
attach the interim project with the project and then submit both as the final
submission. As per the anti-plagiarism policy, all projects shall be subject to
plagiarism check vide the ‘Turn-it In’ software. The projects with more than 30%
plagiarized content shall be marked ‘zero’. The final submission of the soft copy
of the Project shall be sent as an e-mail at sweta@symlaw.edu.in by any one
member of the Group.

It shall include:
a. the Topic
b. the Introduction;
c. the Literature Review
d. the Objective of the Study
e. Research Methodology
f. Analysis of the Research
g. Findings of the Research
h. Discussion and Conclusion
i. Limitations of the Study
j. References

3. Presentation: It shall be conducted only if the learner fulfills both the

submissions. It shall be evaluated on an individual basis on the following
parameters:
a. Content
b. Contextual Understanding
c. Presentation Skills

The details about the rules of submission are annexed with this document.

7. ADMINISTRATIVE ARRANGEMENTS

The Course In-Charge for Human Resources and Total Quality Management
is Prof.Sweta Saurabh.In case you face any problem in dealing with the subject,
feel free to see the concerned faculty. Notices relating to the course will be
posted online on www.curiosity.symlaw.edu.in

8. OFFICE HOURS AND CONTACT INFORMATION

If few doubts remain, kindly contact Prof.Sweta Saurabh at:

sweta@symlaw.edu.in . It is highly appreciated that the students clear the
doubts while in class, because it solves two purposes (i) many students have
same doubts (ii) it helps you to concentrate further in class.

Note: Students are expected to read latest journals, periodicals, reports

and articles to keep abreast with the recent trends and developments in
this subject.
 Annexure: Guidelines for Project

1) The Maximum Marks for the project are 20 (15 for Interim and
Final Submission and 5 for Presentation).
2) The final copy of the project should be presented in accordance with
the following specifications:
• The paper used for printing shall be of A4 size.
• Printing shall be in a standardized form, on both side of the paper.
• Spacing- 1.5
• Font: Times New Roman.
• Font Size: Main Heading 16(Bold), Sub Heading 14(Bold) and text 12
• Alignment: Justified.
• MS Word: 2003-7 Version, Page layout: left1.5 cm; top, right and
bottom 1 cm.
• Word Limit: As per the requirement of the topic
• The title of the project, name of the candidate, degree, faculty,
university, month and year of submission, and the name of the research
guide with his/her designation and full official address shall be printed on
the first page and on the front cover as given in Annexure – A.
• Certificate Annexure- “B” must affirm that the research work of the
candidate is original, and that the material, if any, borrowed from other
sources and incorporated in the Research Project has been duly
acknowledged should be signed by the candidate. It should also state that
the candidate himself/herself will be held responsible and accountable for
plagiarism.
• The Scheme of thesis (Research Project) should be given as per
Annexure “C”.
• Bibliography should be written alphabetically and given as per
Annexure“D”.
 Annexure A

Front page and Cover

Title of the project (centered on two or more lines)

----------------------------------------------------------------------------
------
--------------------------------------------------------------
----------------------------------------------------

Submitted by
Name of the candidate
----------------------------------------

Division …. Prn. No……..Class….. of

Symbiosis Law School, NOIDA

Symbiosis International (Deemed University), PUNE

In
Month, year
Under the guidance of

Name of guide
-----------------------------------
Designation and official address of research guide
------------------------------------------------------------
--------------------------------------
 Annexure-“B” – Certificate

CERTIFICATE

The project entitled “-------------------------” submitted to the Symbiosis Law

School, NOIDA for as part of Internal assessment of Human Resources and
Total Quality Management is based on my original work carried out under the
guidance of-----------------------------------------------from-------------------to
-----------------------. The research work has not been submitted elsewhere
for award of any degree.

The material borrowed from other sources and incorporated in the research
report has been duly acknowledged.

I understand that I myself could be held responsible and accountable for

plagiarism, if any, detected later on.

Signature of the candidate

Date:
 “Annexure “C”
Scheme/Layout of Research Paper
Contents of project

1) Introduction

The introduction is the first page of the research project itself. It clearly
introduces:-
1. The research topic or research problem,
2. Explains why this topic or problem is an important topic of research, and
3. Outlines the method of studying or researching that topic or problem.

2) Literature Review

The literature review is often considered the most difficult component of APA
research paper format. A literature review is a comprehensive report on the
existing literature available regarding that topic. When presenting the
literature review, it is necessary to clearly outline both the procedures
undertaken by relevant studies and the findings of each study. Each study
should be discussed in its own paragraph or set of paragraphs.

3) Objectives of the Study

The purpose of research is to discover answers through the application of

scientific procedures. The objective refers to the questions to be answered
through the study. They indicate what we are trying to get from the study or
the expected results / outcome of the study. The objectives of the study may
be one from the following:-
1. To gain familiarity with a phenomenon or to achieve new insights into it –
Exploratory or Descriptive Research.
2. To portray accurately the characteristics of a particular individual,
situation or a group– Descriptive Research.
3. To determine the frequency with which something occurs or with which it
is associated with something else – Diagnostic Research.
4. To test a hypothesis of a causal relationship between variables –
Hypothesis-Testing Research.
4) Hypothesis of the Study (If required)

A hypothesis is an assumption about relations between variables. Hypothesis

can be defined as a logically conjectured relationship between two or more
variables expressed in the form of a testable statement.

5) Research Methodology

The Research Methodology part includes the Type of the study, Population of
the study, the Sample of the Study, Types of data, Tools used for data
collection, and tools applied for data analysis.

6) Results and Discussion

The results section of the research paper is where you report the findings of
your study based upon the information gathered as a result of the
methodology [or methodologies] you applied. The results section should
simply state the findings, without bias or interpretation, and arranged in a
logical sequence.

7) Conclusion

The conclusion is intended to help the reader understand why your research
should matter to them after they have finished reading the paper. A
conclusion is not merely a summary of your points or a re-statement of your
research problem but a synthesis of key points.

8) References
References mean the act of referring, or the state of being referred; as,
reference to a chart for guidance. It is appeared at end of the projects and
must be arranged in alphabetical order by last name of the first author.
 Annexure-“D”

(RULES FOR BIBLIOGRAPHY/ CITATION/ FOOTNOTING)-:

Part I-:

MODE OF CITATION FOR BOOKS-:

A FOR AN AUTHORED BOOK -:

(i) By a single author:

Name of the author, Title of the book p.no. (if referring to specific page or
pages) (Publisher, Place of publication, edition/year of publication).
E.g. M.P.Jain, Indian Constitutional Law 98 (Kamal Law House, Calcutta,
5thedn., 1998).

(ii) By two authors:

Name of the authors, Title of the book p.no. (if referring to specific page or
pages) (Publisher, Place of publication, edition/year of publication).
E.g. M.P.Jain and S.N. Jain, Principles of Administrative Law 38 (Wadhawa,
Nagpur, 2001)

(iii)By multiple authors (more than two):

Name of the first two authors, et.al.,Title of the book p.no. (if referring to
specific page or pages) (Publisher, Place of publication, edition/year of
publication).
E.g. Jerry L. Mashaw, Richard A. Merrill, et.al., The American Public Law
System –Cases and Materials 50 (West Group, St. Paul, MN, 1992).
B. FOR EDITED BOOKS

(i) By a single editor:

Name of the editor (ed.), Title of the book p.no. (if referring to specific page
or pages) (Publisher, Place of publication, edn/year).
E.g. Nilendra Kumar (ed.), Nana Palkhivala: A Tribute (Universal Publishers,
Delhi, 2004).
(ii) By two editors:
Name of the editors (eds.), Title of the book p.no. (if referring to specific
page or pages) (Publisher, Place of publication, edn/year).
E.g. S.K. Verma and Raman Mittal (eds.), Intellectual Property Rights: A
GlobalVision 38-42 (ILI, Delhi, 2004).

(iii) By more than two editors:

Name of the editors, the first two only, et.al. (eds.), Title of the book p.no.
(if referring to specific page or pages) (Publisher, Place of publication,
edn/year).
E.g. Chatrapati Singh, P.K. Coudhary, et.al. (eds.), Towards Energy
ConservationLaw 78 (ILI, Delhi, 1989).

(iv) By, or an auspices of, an organization/institution:

Indian Law Institute, Index to Indian Legal Periodicals (ILI, Delhi, 2002).

Part II-:
MODE OF CITATION FOR ARTICLES/ESSAYS-:
(i) Citation of a paper published in a journal/periodical:
Name of author of the article, title of the essay within inverted commas,
volume number of journal, Name of the journal in abbreviation page number
(year).
E.g. K. Madhusudhana Rao, “Authority to Recommend President’s Rule under
Article 356 of the Constitution”, 46 JILI 125 (2004).

(ii) Citation of a paper published in a case reporter:

P.K. Thakur, “Permissibility of Probation in Offences Punishable with Minimum
Imprisonment” 2 SCJ 26-38 (2002).

(iii) Citation of an essay published in a book edited:

Name of author of the essay, title of the essay within inverted commas, in
Name of the editor(s), title of the edited book page number (publisher,
edition/year).
E.g. R.K. Nayak, “Evolving Global Drugs Law for the 21st Century” inD.C.
Jayasuriya, R.K. Nayak et.at.(eds.), Global Drugs Law 70 (1997).

(iv) Citation of an essay published as a part of a Survey of Law (e.g.

Annual Survey of Indian Law – [an annual publication of the Indian
Law Institute, New Delhi]:
Name of author of the essay, title of the essay within inverted commas,
Volume number name of the survey, page number (year).
E.g.: P.S. Jaswal, “Constitutional Law-I” XXXVIII ASIL 115-150(2002).

(v) Citation of a write-up published in a newspaper/periodical:

Name of the writer, Title of the write-up within inverted commas, Name of
thenewspaper, date.
Robert I. Freidman, “India’s Shame: Sexual Slavery and Political Corruption
are Leading to an AIDS Catastrophe”, The Nation, April 8, 1996.

(vi) Citation of an editorial from a newspaper:

Editorial, Title of the Editorial within inverted commas Name of the
newspaper, date.
Editorial, “Short-circuited” The Times of India, August 2, 2004.

(vii) Citing a reference form Encyclopedia:

Edwin R.A. Seligman (ed.), Encyclopedia of the Social Sciences Vol. XV (The
Macmillan Co., NY, 1957).

Part III-:
WEBSITES-:
If the websites gives information as to when it was last modified, the must
be cited, if not one must cite the date of visiting the website.
(i) Information Technology Act 2000, India, available at:
http://www.mit.gov.in/it-bill.asp (Last Modified July 29, 2003).
(ii) Information Technology Act 2000, India, available at:
http://www.mit.gov.in/it-bill.asp (Visited on July 29, 2003).

Part IV-:

UNPUBLISHED WORKS-:
i. Unpublished Research Work (E. g., Dissertation/Thesis):
Name of the Researcher, Title of the dissertation/thesis (Year) (Unpublished
Ph.D. thesis, Name of the University/organization).

ii. Interviews:
Interview with M. VeerappaMoily, Law Minister, The Hindu, July 25, 2004.

iii. Forthcoming publication of a book:

G. Gann Xu, Information for Corporate IP Management (In Press, 2004).

iv. Forthcoming publication of an article:

ShabistanAquil,, “Classification of Human Rights”, in S.K. Verma,
ShabistanAquill, et. Al. (eds.), HumanRights: Cases and Material (In
Press,2004)