Service updates due to COVID-19 outbreak | Posted on January 12, 2021

Updates are highlighted.

At FedEx and TNT, we are always evaluating how to optimize our operations to meet our customers’ expectations.
COVID-19 has disrupted supply chains globally, and air cargo capacity is extremely constrained. To continue providing
the best possible service for our customers, we are making several adjustments to our services and transit
times globally.

Please note that the information is subject to change without prior notice due to the dynamic nature of the COVID-19
situation.

Temporary suspension of FedEx Express Money-Back Guarantee

The impact of COVID-19 is causing local, state, and national governments around the world to issue work and travel
restrictions on a daily basis, which are impacting our ability to meet our high standards of service.

As a result, Money-back guarantee (MBG) has been temporary suspended for all FedEx Express service till further
notice.

Temporary signature suspension for delivery

For the safety and well-being of our couriers and customers, FedEx and TNT signature guidelines are temporarily
adjusted for all shipments within APAC with some exceptions. In efforts to minimize physical interactions, our couriers
will now only seek verbal confirmation of delivery for most shipments. This means that your recipients will not be asked
to sign for most deliveries, until further notice.

Submission of export declaration documents for Personal Protective Equipment (PPE)

shipments outbound from China

When planning your PPE export shipments from China, please note that shippers have to provide all required export
declaration documents to complete clearance process within 5 working days from the date of pick-up.

If shippers fail to provide all required export declaration documents within the 5 working days period, FedEx and TNT
China will return the PPE export shipments to the shippers.

Personal shipments do not have the above restrictions at this moment.

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 1

Information is subject to change without prior notice
Temporary service suspension and restrictions

Note: Selected FedEx and TNT Economy services from APAC remain temporarily suspended, kindly refer to the
service impact table below for more details.

Effective
Origin Destination Affected service Service Impact
period
Outbound from APAC
▪ APAC, except for: ▪ Worldwide ▪ All TNT Services, Temporary service March 28,
- TNT S87/ S88 (Air except for: suspension 2020 till
Freight D2D/ - TNT Express further notice
D2A) from Taiwan
China to France, - TNT Economy Express
Germany, Italy, between Singapore,
Switzerland and Malaysia, Thailand and
UK Vietnam

- TNT Economy Express

between Australia,
New Zealand and
Papua New Guinea

- TNT Global Cross

Border Economy
(GCBE) between China,
Vietnam, Thailand,
Malaysia and
Singapore

- TNT Special Services

▪ APAC, except for: ▪ APAC ▪ FedEx International Temporary service April 1, 2020
- Economy shipments ▪ Canada Economy (IE) suspension till further
between Singapore notice
▪ Latin America ▪ FedEx International
and Malaysia
▪ U.S. Economy
- Economy shipments DirectDistribution
between Australia (IED)
and New Zealand
▪ FedEx International
- Economy shipments Economy Freight (IEF)
from Thailand to
Malaysia and
Singapore (effective
January 1, 2021)
▪ APAC, except for: ▪ Europe ▪ FedEx International Temporary service November 30,
- China Economy (IE) suspension 2020 till further
- Hong Kong SAR ▪ FedEx International notice
China Economy Freight (IEF)
▪ FedEx International
Economy
DirectDistribution
(IED)

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 2

Information is subject to change without prior notice
 Effective
Origin Destination Affected service Service Impact
period
▪ American Samoa ▪ Worldwide ▪ All FedEx and TNT Temporary service March 25, 2020
services suspension till further
notice
▪ China ▪ Europe ▪ FedEx International Temporary service October 20,
Economy (IE) suspension 2020 till
▪ FedEx International further notice
Economy Freight (IEF)
▪ FedEx International
Economy
DirectDistribution (IED)
▪ Worldwide ▪ All FedEx and TNT Minimum weight of June 8, 2020
services 50kg per air waybill till further
[For Personal for formal entry notice
Protective Equipment shipments
(PPE) formal entry
Note: Personal PPE
shipments only] shipments will not be
subject to this
minimum weight limit
of 50kg but must
comply to China
Customs requirement
for personal shipment
clearance.
▪ Hong Kong SAR ▪ All FedEx and TNT Temporary service Till further
China services suspension notice
[Mask shipments only]
▪ Macau SAR China ▪ All FedEx and TNT Temporary service Till further
services suspension notice
[Mask shipments only]
▪ China ▪ Worldwide ▪ All FedEx and TNT Temporary service January 6,
[shipments from services suspension 2021 till
Cangzhou, Handan, further notice
Hengshui,
Shijiazhuang and
Xingtai in Hebei
Province only]
▪ Hong Kong SAR ▪ Europe ▪ FedEx International Temporary service November 20,
China Economy (IE) suspension 2020 till
▪ FedEx International further notice
Economy Freight (IEF)
▪ FedEx International
Economy
DirectDistribution (IED)
▪ Kiribati ▪ Worldwide ▪ All TNT services Temporary service March 31,
suspension 2020 till
further notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 3

Information is subject to change without prior notice
 Effective
Origin Destination Affected service Service Impact
period
▪ Tuvalu ▪ Worldwide ▪ All TNT services Temporary service March 31,
suspension 2020 till
further notice
Inbound to APAC
▪ Worldwide ▪ American Samoa ▪ All FedEx and TNT Temporary service March 25,
services suspension 2020 till
further notice
▪ Worldwide ▪ China ▪ All FedEx and TNT January 6,
[shipments to services 2021 till
Cangzhou, further notice
Handan,
Hengshui,
Shijiazhuang and
Xingtai in Hebei
Province only]
▪ Middle East/Indian ▪ French Polynesia ▪ All FedEx and TNT April 1, 2020
Subcontinent/ services till further
Africa (MEISA) notice
▪ Europe ▪ French Polynesia ▪ All FedEx Economy Temporary service April 1, 2020
services suspension till further
▪ TNT Economy Express notice
▪ Worldwide ▪ Kiribati ▪ All TNT services Temporary service March 31,
suspension 2020 till
further notice
▪ Laos ▪ All FedEx and TNT ▪ Maximum weight August 27,
services of 50kg per 2020 till
shipper further notice
▪ Maximum
dimension of
40x30x30cm per
piece
▪ All FedEx and TNT Temporary service November 10,
services suspension 2020 till
[For the following further notice
shipments only:
- Perishables
- Liquid
- Lithium battery,
including those
contained in
equipment
- Dangerous goods
(DG)]
▪ Mongolia ▪ FedEx International Temporary service May 18, 2020
Economy (IE) suspension till further
▪ TNT Economy Express notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 4

Information is subject to change without prior notice
 Effective
Origin Destination Affected service Service Impact
period
▪ Worldwide ▪ Norfolk Island ▪ FedEx International Temporary service March 30,
Priority (IP) suspension 2020 till
further notice
▪ Tuvalu ▪ All TNT services March 31,
2020 till
further notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 5

Information is subject to change without prior notice
Transit Time Extension

Note: The service adjustments under ‘Temporary service suspension and restrictions’ above will supersede the
transit time extensions under this section in situations of any overlaps.

Additional transit
Origin Destination Affected service Effective period
time (working days)

Outbound from APAC

▪ APAC, ▪ Papua New ▪ TNT Express 1 For every Monday

except for: Guinea pickup* starting
- Australia March 13, 2020 till
- New Zealand further notice
▪ APAC ▪ Angola ▪ All FedEx and TNT Up to 7 April 15, 2020 till
▪ Botswana services further notice
▪ Eswatini
▪ Kenya
▪ Lesotho
▪ Malawi
▪ Mozambique
▪ Namibia
▪ South Africa
▪ Zambia
▪ APAC, except ▪ New Zealand ▪ All FedEx services 1 Till further notice
for:
- Brunei
- Cambodia
- China
- Cook Islands
- French
Polynesia
- Guam
- Hong Kong
SAR China
- Indonesia
- Japan
- Macau SAR
China
- Malaysia
- New Caledonia
- Philippines
- Samoa
- Singapore
- South Korea
- Taiwan China
- Thailand
- Vanuatu
- Vietnam

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 6

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ APAC ▪ New Zealand ▪ All TNT services 1 Till further notice
▪ French Polynesia ▪ All FedEx and TNT Up to 5 October 19, 2020 till
services further notice
▪ Australia ▪ Hong Kong SAR ▪ TNT Express Up to 3 June 16, 2020 till
China further notice
▪ U.S. ▪ All FedEx services 2 September 1, 2020
till further notice
▪ Canada September 10, 2020
till further notice
▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands
▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Australia ▪ Hong Kong SAR ▪ FedEx International 1 March 4, 2020 till
[Shipments via China Priority (IP) further notice
Melbourne ▪ Singapore March 20, 2020 till
gateway only] further notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 7

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Australia ▪ Europe ▪ TNT Express 1 March 4, 2020 till
[Shipments via further notice
Sydney and
Melbourne
gateways only]
▪ Australia ▪ Worldwide, ▪ All FedEx services 1 March 24, 2020 till
[Shipments via except for: further notice
Perth gateway - Canada
only] - Latin America
- U.S.
▪ Brunei ▪ Worldwide ▪ All FedEx and TNT 2 March 23, 2020 till
services further notice
▪ Cambodia ▪ Worldwide, ▪ All FedEx services 4 For every Monday to
except for: Thursday pickup*
- Canada starting March 27,
- Latin America 2020 till further
- U.S. notice
▪ Worldwide ▪ All TNT services

▪ Worldwide, ▪ All FedEx services 2 For every Friday and

except for: Saturday pickup*
- Canada starting March 27,
- Latin America 2020 till further
- U.S. notice
▪ Worldwide ▪ All TNT services
▪ U.S. ▪ All FedEx services 2 September 1, 2020
till further notice
▪ Canada September 10, 2020
till further notice
▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 8

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Cambodia ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ China ▪ Middle ▪ FedEx International 2 June 8, 2020 till
East/Indian Economy (IE) further notice
Subcontinent/ ▪ FedEx International
Africa (MEISA), Economy Freight
except for: (IEF)
- India
- Kuwait
- Qatar
- Saudi Arabia
- South Africa
- United Arab
Emirates
▪ Saudi Arabia ▪ All FedEx Priority 1 October 27, 2020 till
▪ United Arab services further notice
Emirates
▪ Kuwait ▪ All FedEx Priority 2 October 27, 2020 till
▪ Qatar services further notice
▪ India ▪ All FedEx Priority 3 October 27, 2020 till
services further notice
▪ South Africa ▪ All FedEx Priority 4 October 27, 2020 till
services further notice
▪ Saudi Arabia ▪ All FedEx Economy 3 October 27, 2020 till
▪ United Arab services further notice
Emirates
▪ Kuwait ▪ All FedEx Economy 4 October 27, 2020 till
▪ Qatar services further notice
▪ India ▪ All FedEx Economy 5 October 27, 2020 till
services further notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 9

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ China ▪ South Africa ▪ All FedEx Economy 6 October 27, 2020 till
services further notice
▪ Indonesia ▪ All FedEx services 2 October 6, 2020 till
▪ Philippines further notice
▪ Vietnam
▪ Austria ▪ All FedEx services 1 October 26, 2020 –
▪ Belgium March 31, 2021
▪ Denmark
▪ France
▪ Germany
▪ Ireland
▪ Italy
▪ Netherlands
▪ Norway
▪ Spain
▪ Sweden
▪ Switzerland
▪ United Kingdom
▪ Israel ▪ All FedEx services 2 October 26, 2020 –
▪ Poland March 31, 2021
▪ Turkey
▪ Ukraine ▪ All FedEx services 3 October 26, 2020 –
March 31, 2021
▪ Eastern China ▪ APAC ▪ TNT Express Up to 2 June 17, 2020 till
▪ Middle further notice
East/Indian
Subcontinent/
Africa (MEISA)

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 10

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Eastern China ▪ APAC, except for: ▪ All FedEx services 1 March 26, 2020 till
- Eastern Japan further notice
- Hong Kong SAR
China
- Indonesia
- Philippines
- Vietnam
▪ Europe, except
for:
- Israel
- Poland
- Turkey
- Ukraine
▪ Middle
East/Indian
Subcontinent/
Africa (MEISA),
except for:
- India
- Kuwait
- Qatar
- Saudi Arabia
- South Africa
- United Arab
Emirates
▪ Europe ▪ TNT Express 1 March 4, 2020 till
[Shipments with further notice
customs value less
than RMB500 only]
▪ U.S. ▪ All FedEx services 2 September 1, 2020 till
further notice
▪ Canada September 10, 2020
till further notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 11

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Eastern China ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands
▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Hong Kong SAR ▪ All FedEx services 2 March 26, 2020 till
China further notice
▪ Northern China ▪ Europe ▪ TNT Express Up to 2 June 17, 2020 till
[Shipments with further notice
customs value less
than RMB500 only]
▪ APAC, except for: ▪ TNT Express Up to 2 June 17, 2020 till
- Thailand further notice
- Hong Kong SAR
China
- South Korea

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 12

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Northern China ▪ U.S. ▪ All FedEx services 2 September 1, 2020 till
further notice
▪ Canada September 10, 2020
till further notice
▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands
▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Hong Kong SAR ▪ All FedEx services 1 October 6, 2020 till
China further notice
▪ Malaysia
▪ Singapore
▪ South Korea
▪ Taiwan China
▪ Thailand

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 13

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Southern China ▪ APAC, except for: ▪ TNT Express Up to 2 June 17, 2020 till
- Australia further notice
[Shipments via
Sydney
gateway only]
- Indonesia
- South Korea
- Vietnam
[Shipments via
Hanoi gateway
only]
▪ U.S. ▪ All FedEx services 3 September 1, 2020 till
further notice
▪ Canada September 10, 2020
till further notice
▪ Latin America, ▪ All FedEx services 3 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 14

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Southern China ▪ Anguilla ▪ All FedEx services Up to 7 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Hong Kong SAR ▪ All FedEx services 1 October 6, 2020 till
China further notice
▪ Malaysia
▪ Singapore
▪ South Korea
▪ Taiwan China
▪ Thailand
▪ Cook Islands ▪ Worldwide ▪ All FedEx and TNT 7 April 20, 2020 till
services further notice
▪ East Timor ▪ Worldwide ▪ All FedEx and TNT Up to 30 October 19, 2020 till
services further notice
▪ French Polynesia ▪ Worldwide ▪ All FedEx and TNT Up to 7 June 16, 2020 till
services further notice
▪ Fiji ▪ Worldwide ▪ All FedEx and TNT Up to 5 June 16, 2020 till
services further notice

▪ Guam ▪ U.S. ▪ All FedEx services 2 September 1, 2020 till

further notice
▪ Canada September 10, 2020
till further notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 15

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Guam ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands
▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Hong Kong SAR ▪ Middle ▪ FedEx International 2 June 8, 2020 till
China East/Indian Economy (IE) further notice
Subcontinent/ ▪ FedEx International
Africa (MEISA) Economy Freight
(IEF)
▪ France ▪ All FedEx Priority 1 October 26, 2020 –
▪ Germany services March 31, 2021
▪ Italy
▪ Netherlands
▪ Spain
▪ Switzerland
▪ United Kingdom

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 16

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Hong Kong SAR ▪ Australia, except ▪ FedEx International 1 March 5, 2020 till
China for: Priority (IP) further notice
- Sydney [Shipments for
gateway selected
▪ Bangladesh commodities1 only]
▪ Brunei
▪ Cambodia
▪ New Zealand
▪ Pacific Islands
▪ Singapore
▪ South Korea
▪ Sri Lanka
▪ Australia ▪ FedEx International 2 June 19, 2020 till
[Shipments via Priority (IP) further notice
Sydney gateway
only]
▪ Northern China ▪ FedEx International 1 March 5, 2020 till
Priority further notice
▪ U.S. ▪ All FedEx services 2 September 1, 2020 till
further notice
▪ Canada September 10, 2020
till further notice
▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 17

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Hong Kong SAR ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
China ▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ China ▪ All FedEx services 1 October 6, 2020 till
▪ Japan further notice
▪ Malaysia
▪ Singapore
▪ South Korea
▪ Taiwan China
▪ Thailand
▪ Vietnam
▪ Philippines ▪ All FedEx services 3 October 6, 2020 till
further notice
▪ Indonesia ▪ Canada ▪ All TNT services 1 June 1, 2020 till
▪ Latin America further notice
▪ U.S.
▪ U.S. ▪ All FedEx services 2 September 1, 2020
till further notice
▪ Canada September 10, 2020
till further notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 18

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Indonesia ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands
▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Singapore ▪ All FedEx services 1 June 1, 2020 till
further notice
▪ Japan, except ▪ China ▪ All FedEx services 1 October 6, 2020 till
for: ▪ Hong Kong SAR further notice
- Okinawa China
▪ Indonesia
▪ Malaysia
▪ South Korea
▪ Taiwan China
▪ Thailand
▪ Vietnam

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 19

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Japan, except ▪ Philippines ▪ All FedEx services 3 October 6, 2020 till
for: further notice
- Okinawa ▪ France ▪ All FedEx services 1 October 26, 2020 –
▪ Germany March 31, 2021
▪ Eastern Japan ▪ China ▪ TNT Express 2 March 5, 2020 till
[Shipments to further notice
Dalian city only]
▪ Worldwide, ▪ All TNT services 1 April 20, 2020 till
except for: further notice
- Northern China
excluding TNT
Express service
to Dalian city
- Philippines
- Vietnam
[Shipments via
Ho Chi Minh
City gateway
only]
▪ U.S. ▪ All FedEx services 1 September 1, 2020 till
further notice
▪ Canada ▪ All FedEx services 1 September 10, 2020
till further notice
▪ Latin America, ▪ All FedEx services 1 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 20

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Eastern Japan ▪ Anguilla ▪ All FedEx services Up to 5 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Western Japan ▪ Worldwide, ▪ All TNT services Up to 3 April 20, 2020 till
except for: further notice
- Northern China
- Taiwan China
- Vietnam
[Shipments via
Ho Chi Minh
City gateway
only]
▪ U.S. ▪ All FedEx services 2 September 1, 2020 till
further notice
▪ Canada September 10, 2020
till further notice
▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 21

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Western Japan ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Japan ▪ Worldwide ▪ All FedEx services Up to 13 April 27, 2020 till
[Shipments from further notice
Okinawa only]
▪ Laos ▪ Worldwide ▪ All FedEx and TNT 6 July 20, 2020 till
services further notice
▪ Macau SAR China ▪ U.S. ▪ All FedEx services 2 September 1, 2020 till
further notice
▪ Canada September 10, 2020
till further notice
▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 22

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Macau SAR China ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Malaysia ▪ South Korea ▪ TNT Express 1 March 13, 2020 till
further notice
▪ Malaysia, ▪ U.S. ▪ All FedEx services 2 September 1, 2020 till
except for: further notice
- East Malaysia ▪ Canada September 10, 2020
till further notice
▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 23

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Malaysia, ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
except for: ▪ Bolivia further notice
- East Malaysia ▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ China ▪ All FedEx services 1 October 6, 2020 till
▪ Hong Kong SAR further notice
China
▪ Japan
▪ Taiwan China
▪ Thailand
▪ Vietnam
▪ East Malaysia ▪ Worldwide ▪ All FedEx and TNT Up to 10 April 7, 2020 till
services further notice
▪ Mongolia ▪ Worldwide ▪ All FedEx services Up to 7 May 18, 2020 till
further notice
▪ Myanmar ▪ Worldwide ▪ All TNT services Up to 7 June 2, 2020 till
further notice
▪ New Zealand ▪ Canada ▪ FedEx International 1 March 30, 2020 till
▪ Europe Priority (IP) further notice
▪ Latin America
▪ U.S.

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 24

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ New Zealand ▪ Latin America, ▪ All FedEx services 1 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands
▪ Anguilla ▪ All FedEx services Up to 5 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Europe ▪ TNT Express 1 For every Monday
pickup* starting from
March 5, 2020 till
further notice
▪ Philippines, ▪ U.S. ▪ All FedEx services 2 September 1, 2020
except for: till further notice
- Cebu ▪ Canada September 10, 2020
till further notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 25

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Philippines, ▪ Japan ▪ All FedEx services 1 October 6, 2020 till
except for: further notice
- Cebu ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till
- Shipments except for: further notice
from Outside - Anguilla
Pickup Area - Bolivia
(OPA) in Luzon - Bahamas
and shipments - Belize
from Visayas - Dominican
and Mindanao Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands
▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 26

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Philippines ▪ Worldwide, ▪ All FedEx and TNT 3 June 15, 2020 till
[Shipments from except for: services further notice
Cebu only] - Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands
▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 27

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Philippines ▪ Worldwide, ▪ All FedEx and TNT 2 June 1, 2020 till
[Shipments from except for: services further notice
Outside Pickup - Anguilla
Area (OPA) in - Bolivia
Luzon and - Bahamas
shipments from - Belize
Visayas and - Dominican
Mindanao] Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands
▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Samoa ▪ Worldwide, ▪ All FedEx services 7 May 5, 2020 till
except for: further notice
- Canada
- Latin America
- U.S.
▪ Worldwide ▪ All TNT services

▪ U.S. ▪ All FedEx services 2 September 1, 2020

till further notice
▪ Canada September 10, 2020
till further notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 28

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Samoa ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands
▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Singapore ▪ Hong Kong SAR ▪ TNT Express 1 March 3, 2020 till
China [Mask shipments further notice
only]
▪ South Korea ▪ TNT Express 1 March 13, 2020 till
▪ Taiwan China further notice
▪ U.S. ▪ All FedEx services 1 September 1, 2020
till further notice
▪ Canada September 10, 2020
till further notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 29

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Singapore ▪ Latin America, ▪ All FedEx services 1 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands
▪ Anguilla ▪ All FedEx services Up to 5 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Hong Kong SAR ▪ All FedEx services 1 October 6, 2020 till
China further notice
▪ Indonesia
▪ South Korea
▪ Taiwan China
▪ Thailand
▪ Vietnam
▪ China ▪ All FedEx services 2 October 6, 2020 till
further notice
▪ Japan ▪ All FedEx services 3 October 6, 2020 till
▪ Philippines further notice
▪ South Korea ▪ Europe ▪ TNT Express 1 For every Monday
pickup* starting
from March 19, 2020
till further notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 30

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ South Korea ▪ U.S. ▪ All FedEx services 1 September 1, 2020
till further notice
▪ Canada September 10, 2020
till further notice
▪ Latin America, ▪ All FedEx services 1 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands
▪ Anguilla ▪ All FedEx services Up to 5 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ China ▪ All FedEx services 1 October 6, 2020 till
▪ Hong Kong SAR further notice
China
▪ Japan
▪ Singapore
▪ Taiwan China
▪ Germany ▪ All FedEx services 1 October 26, 2020 –
▪ United Kingdom March 31, 2021
▪ Taiwan China ▪ U.S. ▪ All FedEx services 2 September 1, 2020
till further notice
▪ Canada September 10, 2020
till further notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 31

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Taiwan China ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands
▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Japan ▪ All FedEx services 1 October 6, 2020 till
▪ Malaysia further notice
▪ Singapore
▪ South Korea
▪ Vietnam
▪ China ▪ All FedEx services 2 October 6, 2020 till
further notice
▪ Germany ▪ All FedEx services 1 October 26, 2020 –
March 31, 2021
▪ Thailand ▪ Worldwide, ▪ All TNT services 1 May 18, 2020 till
except for: further notice
- APAC

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 32

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Thailand ▪ APAC, except for: ▪ All FedEx services Up to 2 May 18, 2020 till
- China further notice
- Hong Kong SAR
China
- Japan
- Vietnam
▪ APAC ▪ All TNT services Up to 2 May 18, 2020 till
further notice
▪ Worldwide, ▪ All FedEx services 1 May 18, 2020 till
except for: further notice
- APAC
- Latin America
- Canada
- U.S.
▪ U.S. ▪ All FedEx services 2 September 1, 2020
till further notice
▪ Canada September 10, 2020
till further notice
▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till
except for: further notice
- Anguilla
- Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 33

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Thailand ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ China ▪ All FedEx services 1 October 6, 2020 till
▪ Hong Kong SAR further notice
China
▪ Japan
▪ Vietnam
▪ Tonga ▪ Worldwide ▪ All FedEx and TNT 7 April 20, 2020 till
services further notice
▪ Vanuatu ▪ Worldwide ▪ All FedEx and TNT Up to 7 June 2, 2020 till
services further notice
▪ Vietnam ▪ Hong Kong SAR ▪ All FedEx services 1 October 6, 2020 till
China further notice
▪ Japan
▪ China ▪ All FedEx services 2 October 6, 2020 till
further notice
▪ Vietnam ▪ U.S. ▪ All FedEx services 3 September 1, 2020
[Shipments via till further notice
Ho Chi Min City ▪ Canada September 10, 2020
gateway only] till further notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 34

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Vietnam ▪ Latin America, ▪ All FedEx services 3 October 5, 2020 till
[Shipments via except for: further notice
Ho Chi Min City - Anguilla
gateway only] - Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands
▪ Anguilla ▪ All FedEx services Up to 7 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Vietnam ▪ U.S. ▪ All FedEx services 2 September 1, 2020
[Shipments via till further notice
Hanoi gateway ▪ Canada September 10, 2020
only] till further notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 35

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Vietnam ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till
[Shipments via except for: further notice
Hanoi gateway - Anguilla
only] - Bolivia
- Bahamas
- Belize
- Dominican
Republic
- El Salvador
- Guatemala
- Guyana
- Honduras
- Cayman Islands
- Nicaragua
- Paraguay
- Suriname
- British Virgin
Islands
▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till
▪ Bolivia further notice
▪ Bahamas
▪ Belize
▪ Dominican
Republic
▪ El Salvador
▪ Guatemala
▪ Guyana
▪ Honduras
▪ Cayman Islands
▪ Nicaragua
▪ Paraguay
▪ Suriname
▪ British Virgin
Islands
▪ Wallis and ▪ Worldwide ▪ All FedEx services Up to 7 July 6, 2020 till
Futuna further notice
Inbound to APAC
▪ U.S. ▪ Australia, except ▪ All FedEx services 1 October 7, 2020 till
for shipments to: further notice
▪ Canada - Adelaide and ▪ All FedEx services 1 October 9, 2020 till
South Australia further notice
- Darwin and
Northern
Territory
- Perth and
Western
Australia

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 36

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ U.S. ▪ Australia ▪ All FedEx services 2 October 20, 2020 till
▪ Canada [shipments to further notice
Adelaide and
South Australia
only]
▪ Australia ▪ All FedEx services 3 October 20, 2020 till
[shipments to further notice
Darwin and
Northern Territory
only]
▪ Australia ▪ All FedEx services 4 October 20, 2020 till
[shipments to further notice
Perth and
Western Australia
only]
▪ Fiji ▪ Australia, except ▪ All FedEx services 1 October 7, 2020 till
for shipments to: further notice
- Adelaide and
South Australia
- Darwin and
Northern
Territory
- Perth and
Western
Australia
▪ Australia ▪ All FedEx services 2 October 20, 2020 till
[shipments to further notice
Adelaide and
South Australia
only]
▪ Australia ▪ All FedEx services 3 October 20, 2020 till
[shipments to further notice
Darwin and
Northern Territory
only]
▪ Australia ▪ All FedEx services 4 October 20, 2020 till
[shipments to further notice
Perth and
Western Australia
only]
▪ Hong Kong SAR ▪ Australia, except ▪ All FedEx services 2 October 7, 2020 till
China for shipments to: further notice
▪ New Zealand - Adelaide and
▪ Singapore South Australia
- Darwin and
Northern
Territory
- Perth and
Western
Australia

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 37

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Hong Kong SAR ▪ Australia ▪ All FedEx services 3 October 20, 2020 till
China [shipments to further notice
▪ New Zealand Adelaide and
▪ Singapore South Australia
only]
▪ Australia ▪ All FedEx services 4 October 20, 2020 till
[shipments to further notice
Darwin and
Northern Territory
only]
▪ Australia ▪ All FedEx services 5 October 20, 2020 till
[shipments to further notice
Perth and
Western Australia
only]
▪ Brunei ▪ Australia, except ▪ All FedEx services 3 October 7, 2020 till
▪ Cambodia for shipments to: further notice
▪ Cook Islands - Adelaide and
▪ China South Australia
▪ French Polynesia - Darwin and
▪ Guam Northern
▪ Indonesia Territory
▪ Japan, except - Perth and
for: Western
- Okinawa Australia
▪ Macau SAR China ▪ Australia ▪ All FedEx services 4 October 20, 2020 till
▪ Malaysia, except [shipments to further notice
for: Adelaide and
- East Malaysia South Australia
▪ New Caledonia only]
▪ Philippines ▪ Australia ▪ All FedEx services 5 October 20, 2020 till
▪ Samoa [shipments to further notice
▪ South Korea Darwin and
▪ Taiwan China Northern Territory
▪ Thailand only]
▪ Vanuatu ▪ Australia ▪ All FedEx services 6 October 20, 2020 till
▪ Vietnam [shipments to further notice
Perth and
Western Australia
only]

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 38

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Austria ▪ Australia, except ▪ All FedEx services 3 October 7, 2020 till
▪ Belgium for shipments to: further notice
▪ Bulgaria - Adelaide and
▪ Croatia South Australia
▪ Cyprus - Darwin and
▪ Czech Republic Northern
▪ Denmark
Territory
▪ Estonia
- Perth and
▪ Finland
Western
▪ France
Australia
▪ Germany
▪ Greece
▪ Hungary ▪ Australia ▪ All FedEx services 4 October 20, 2020 till
▪ Italy [shipments to further notice
▪ Ireland Adelaide and
▪ Latvia South Australia
▪ Lithuania only]
▪ Luxembourg
▪ Australia ▪ All FedEx services 5 October 20, 2020 till
▪ Malta
▪ Netherlands [shipments to further notice
▪ Norway Darwin and
▪ Poland Northern Territory
▪ Portugal only]
▪ Romania
▪ Spain ▪ Australia ▪ All FedEx services 6 October 20, 2020 till
▪ Slovakia [shipments to further notice
▪ Slovenia Perth and
▪ Sweden Western Australia
▪ Switzerland only]
▪ United Kingdom
▪ Argentina ▪ Australia, except ▪ All FedEx services 1 October 16, 2020 till
▪ Brazil for shipments to: further notice
▪ Chile - Adelaide and
▪ Colombia South Australia
▪ Costa Rica - Darwin and
▪ Honduras Northern
▪ Mexico Territory
▪ Panama - Perth and
▪ Peru Western
▪ Uruguay Australia
▪ Australia ▪ All FedEx services 2 October 20, 2020 till
[shipments to further notice
Adelaide and
South Australia
only]
▪ Australia ▪ All FedEx services 3 October 20, 2020 till
[shipments to further notice
Darwin and
Northern Territory
only]

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 39

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Argentina ▪ Australia ▪ All FedEx services 4 October 20, 2020 till
▪ Brazil [shipments to further notice
▪ Chile Perth and
▪ Colombia Western Australia
▪ Costa Rica only]
▪ Honduras
▪ Mexico
▪ Panama
▪ Peru
▪ Uruguay
▪ APAC, except ▪ Australia ▪ All FedEx Services 1 October 20, 2020 till
for: [shipments to further notice
- Brunei Adelaide and
- Cambodia South Australia
- Cook Islands only]
- China ▪ Australia ▪ All FedEx Services 2 October 20, 2020 till
- Fiji [shipments to further notice
- French Darwin and
Polynesia Northern Territory
- Guam only]
- Hong Kong SAR ▪ Australia ▪ All FedEx Services 3 October 20, 2020 till
China [shipments to further notice
- Indonesia Perth and
- Japan, except Western Australia
for Okinawa only]
- Macau SAR
China
- Malaysia,
except for East
Malaysia
- New Caledonia
- New Zealand
- Philippines
- Samoa
- Singapore
- South Korea
- Taiwan China
- Thailand
- Vanuatu
- Vietnam

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 40

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Europe, except ▪ Australia ▪ All FedEx Services 1 October 20, 2020 till
for: [shipments to further notice
- Austria Adelaide and
- Belgium South Australia
- Bulgaria only]
- Croatia ▪ Australia ▪ All FedEx Services 2 October 20, 2020 till
- Cyprus [shipments to further notice
- Czech Republic Darwin and
- Denmark Northern Territory
- Estonia only]
- Finland ▪ Australia ▪ All FedEx Services 3 October 20, 2020 till
- France [shipments to further notice
- Germany Perth and
- Greece Western Australia
- Hungary only]
- Italy
- Ireland
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- Spain
- Slovakia
- Slovenia
- Sweden
- Switzerland
- United
Kingdom
▪ Latin America, ▪ Australia ▪ All FedEx Services 1 October 20, 2020 till
except for: [shipments to further notice
- Argentina Adelaide and
- Brazil South Australia
- Chile only]
- Colombia ▪ Australia ▪ All FedEx Services 2 October 20, 2020 till
- Costa Rica [shipments to further notice
- Honduras Darwin and
- Mexico Northern Territory
- Panama only]
- Peru ▪ Australia ▪ All FedEx Services 3 October 20, 2020 till
- Uruguay [shipments to further notice
Perth and
Western Australia
only]

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 41

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Worldwide ▪ Brunei ▪ All FedEx and TNT 5 September 23, 2020
services till further notice
▪ Cambodia 5 March 27, 2020 till
further notice
▪ China ▪ All FedEx and TNT Potential transit time January 8, 2021 till
[shipments to services extension further notice
Dalian in Liaoning
Province only]
▪ APAC ▪ Eastern China ▪ All FedEx services 1 March 19, 2020 till
▪ Europe further notice
▪ Middle
East//Indian
Subcontinent/
Africa (MEISA)
▪ Worldwide ▪ Cook Islands ▪ All FedEx and TNT 7 April 20, 2020 till
services further notice
▪ East Timor ▪ All FedEx and TNT Up to 30 October 19, 2020 till
services further notice
▪ Worldwide ▪ Fiji ▪ All TNT services Up to 5 June 16, 2020 till
further notice
▪ U.S. ▪ All FedEx services 3 October 7, 2020 till
further notice
▪ Canada ▪ All FedEx services 3 October 9, 2020 till
further notice
▪ Australia ▪ All FedEx services 4 October 7, 2020 till
▪ Brunei further notice
▪ Cook Islands
▪ China
▪ Guam
▪ Hong Kong SAR
China
▪ Indonesia
▪ Japan, except
for:
- Okinawa
▪ Macau SAR China
▪ Malaysia, except
for:
- East Malaysia
▪ New Caledonia
▪ New Zealand
▪ Philippines
▪ Samoa
▪ Singapore
▪ South Korea
▪ Taiwan China
▪ Thailand
▪ Vietnam

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 42

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Austria ▪ Fiji ▪ All FedEx services 4 October 7, 2020 till
▪ Belgium further notice
▪ Bulgaria
▪ Croatia
▪ Cyprus
▪ Czech Republic
▪ Denmark
▪ Estonia
▪ Finland
▪ France
▪ Germany
▪ Greece
▪ Hungary
▪ Italy
▪ Ireland
▪ Latvia
▪ Lithuania
▪ Luxembourg
▪ Malta
▪ Netherlands
▪ Norway
▪ Poland
▪ Portugal
▪ Romania
▪ Spain
▪ Slovakia
▪ Slovenia
▪ Sweden
▪ Switzerland
▪ United Kingdom
▪ Argentina ▪ All FedEx services 3 October 16, 2020 till
▪ Brazil further notice
▪ Chile
▪ Costa Rica
▪ Dominican
Republic
▪ Mexico
▪ Worldwide ▪ Guam ▪ All FedEx services 4 March 23, 2020 till
further notice
▪ Hong Kong SAR ▪ FedEx service only 2 February 12, 2020 till
China [Mask shipments further notice
only]
▪ Canada ▪ Hong Kong SAR ▪ All FedEx services 1 For every Friday
▪ Latin America China pickup starting
▪ U.S. August 3, 2020 till
further notice
▪ Worldwide ▪ Indonesia ▪ All FedEx and TNT 1 June 1, 2020 till
services further notice

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 43

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Worldwide ▪ Japan ▪ All TNT services 1 April 8, 2020 till
[Shipments to further notice
Kyushu only]
▪ Japan ▪ All FedEx services 1 For every Monday
[Shipments to delivery starting
FedEx Outside April 8, 2020 till
Delivery Area further notice
(ODA) in Kyushu
only]
▪ Japan ▪ All FedEx services Up to 5 April 27, 2020 till
[Shipments to further notice
Okinawa only]
▪ Laos ▪ All FedEx and TNT Up to 14 August 27, 2020 till
services further notice
▪ Canada ▪ Macau SAR China ▪ All FedEx services 1 For every Friday
▪ Latin America pickup starting
▪ U.S. August 3, 2020 till
further notice
▪ Worldwide ▪ East Malaysia ▪ All FedEx and TNT Up to 10 April 7, 2020 till
services further notice
▪ Marshall Islands ▪ All FedEx services 4 March 23, 2020 till
further notice
▪ Micronesia

▪ Mongolia ▪ FedEx International Up to 7 May 18, 2020 till

Priority (IP) further notice
▪ TNT Express Up to 7 June 24, 2020 till
further notice
▪ Myanmar ▪ All TNT services Up to 7 June 2, 2020 till
further notice
▪ New Caledonia ▪ All FedEx services 3 March 30, 2020 till
further notice
▪ U.S. ▪ New Zealand ▪ All FedEx services 3 October 7, 2020 till
further notice
▪ Canada ▪ All FedEx services 3 October 9, 2020 till
further notice
▪ Australia ▪ All FedEx services 1 October 9, 2020 till
▪ Fiji further notice
▪ Hong Kong SAR ▪ All FedEx services 3 October 9, 2020 till
China further notice
▪ Singapore

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 44

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Brunei ▪ New Zealand ▪ All FedEx services 4 October 9, 2020 till
▪ Cambodia further notice
▪ Cook Islands
▪ China
▪ French Polynesia
▪ Guam
▪ Indonesia
▪ Japan, except
for:
- Okinawa
▪ Macau SAR China
▪ Malaysia, except
for:
- East Malaysia
▪ New Caledonia
▪ Philippines
▪ Samoa
▪ South Korea
▪ Taiwan China
▪ Thailand
▪ Vanuatu
▪ Vietnam
▪ Austria ▪ All FedEx services 4 October 7, 2020 till
▪ Belgium further notice
▪ Bulgaria
▪ Croatia
▪ Cyprus
▪ Czech Republic
▪ Denmark
▪ Estonia
▪ Finland
▪ France
▪ Germany
▪ Greece
▪ Hungary
▪ Italy
▪ Ireland
▪ Latvia
▪ Lithuania
▪ Luxembourg
▪ Malta
▪ Netherlands
▪ Norway
▪ Poland
▪ Portugal
▪ Romania
▪ Spain
▪ Slovakia
▪ Slovenia
▪ Sweden
▪ Switzerland
▪ United Kingdom

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 45

Information is subject to change without prior notice
 Additional transit
Origin Destination Affected service Effective period
time (working days)
▪ Argentina ▪ New Zealand ▪ All FedEx services 3 October 16, 2020 till
▪ Brazil further notice
▪ Chile
▪ Colombia
▪ Honduras
▪ Mexico
▪ Panama
▪ Peru
▪ Uruguay
▪ Worldwide ▪ Palau ▪ All FedEx services 4 March 23, 2020 till
further notice
▪ Philippines ▪ All FedEx and TNT 3 June 15, 2020 till
[Shipments to services further notice
Cebu only]
▪ Saipan ▪ All FedEx services 4 March 23, 2020 till
further notice
▪ Samoa ▪ All FedEx and TNT 7 May 5, 2020 till
services further notice
▪ Singapore ▪ All FedEx Priority Delivery commitment April 21, 2020 till
services will be changed to further notice
1800hr
▪ Solomon Islands ▪ All TNT services Up to 7 June 4, 2020 till
further notice
▪ Thailand ▪ All FedEx and TNT 1 May 18, 2020 till
services further notice
▪ Tonga ▪ All FedEx and TNT 7 April 20, 2020 till
services further notice
▪ Vanuatu ▪ All FedEx and TNT Up to 7 June 2, 2020 till
services further notice
▪ Wallis and Futuna ▪ All FedEx and TNT Up to 7 July 6, 2020 till
services further notice

* If the shipment is picked up after the cut-off time, the pickup date will be the next day.
1
Please contact your sales representative or our customer service hotline for more details.

Latest news on other regions outside of APAC

You may log on to fedex.com or tnt.com of your selected regions/markets for the latest information.

Below are some links for your quick reference:

France fedex.com/en-fr/service-news.html
Germany fedex.com/en-de/service-news.html
India fedex.com/en-in/service-news.html
Italy fedex.com/en-it/service-news.html
Spain fedex.com/en-es/service-news.html
U.S. fedex.com/en-us/service-alerts.html

Service updates due to COVID-19 outbreak | Posted on January 12, 2021 46

Information is subject to change without prior notice