Appendix

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REFERENCING SECONDARY SOURCES

United Commercial Bank Annual report 2015-2016

http://www.ucb.com.bd

http://www.ucb.com.bd/index.php?page=corporate-banking

http://www.ucb.com.bd/index.php?page=retail-banking/services

REFERENCING PRIMARY SOURCES

Plot: 45 (new) 286/B (old), Road: 16 (new) 27 (old), Dhanmondi R/A, Dhaka 1209,

Bangladesh

Interview:

o Nusrat Jahan, Assistant Vice President

o Roksana Jahan (kumu), Executive Officer