Dustin L.

Clelen
315 S. 36th Street ∙ Boulder, CO 80305 ∙ dustin.clelen@uchealth.org ∙ 503-869-1990
Summary of Qualifications
● 4+ years Medical ICU nursing at UCH
● Extensive experience with customer service, including internal clients
● Spanish interpreter certified at UCH (basic level)
● Flexible, solution-driven, team-oriented and fun to work with
Education
NEW GRADUATE NURSE TRAINING PROGRAM - University of Aug 2013 - Feb 2014
Colorado Hospital
BACHELOR OF SCIENCE IN NURSING – Regis University GPA 3.8 May 2012 – May 2013
Honors: Selected by faculty to speak at graduation,
Sigma Theta Tau
MEDICAL DOCTOR CANDIDATE - University of Colorado Aug 2007 - Aug 2010
Denver Health Science Center
BACHELOR OF ARTS – University of Redlands Major: Philosophy Aug 1997 - May 2001
Honors: Phi Beta Kappa

Nursing Skills and Achievements

Medical ICU Staff Nurse (August 2013 - Present) Honed skills as a critical care nurse in a large academic
medical center with some of the most critically ill patients in the region.

Medical ICU Preceptor (April 2016 - Present) Mentored two new ICU nurses as a primary preceptor, and
served as an general resource on the unit. Teaching style is informal, supportive, and experience-driven.

American Heart Association ACLS Instructor (October 2016 - Present) Instructed multiple ACLS and BLS
classroom sessions at UCH.

Critical Care Annex (COVID ICU) Charge Nurse (2020 - Present) Enthusiastically supported frontline
nurses working directly with COVID-19 patients in a leadership capacity.

Leadership and Customer Service Achievements

Process Improvement Consultant (Contract)
Kaiser Permanente Denver, CO Apr. 2011 – Apr. 2012
● Empowered frontline staff to develop their own solutions to the workplace challenges they faced
through teaching and implementing process improvement techniques.
● Facilitated internal clients through process-improvement method that yielded a new system for
utilizing exam rooms. This novel system increased facility productivity by nearly 20%.

Project Manager (Contract)

Sonoran Peak Construction and Roofing Phoenix, AZ Oct. 2010 – Mar. 2011
● Managed construction projects from sale to finish.
● Established trust with clients and work crews through humility and good communication.
● Employed a combination of quick decision making, good judgement, and grit in order to get the job
 Dustin L. Clelen
315 S. 36th Street ∙ Boulder, CO 80305 ∙ dustin.clelen@uchealth.org ∙ 503-869-1990
done on time and to the customers’ satisfaction.

Medical Assistant (Contract)

Virginia Garcia Memorial Health Center Hillsboro, OR Dec. 2006 – Jul. 2007
● Conducted culturally appropriate patient care in a rural outpatient clinic
● Independently responded to a high immunization error rate among colleagues by creating a simple,
low-cost reference system that resulted in an error rate reduction of 25%.

Health Center Volunteer

Centro de Salud la Pasión Mexico City, Mexico Aug. – Nov. 2006
● Recognized the need for clinic operations quality to be assessed, which led to the design, execution,
and presentation of a comprehensive patient satisfaction survey that ultimately saved three peoples’
jobs in a small, inner city clinic.
● All project communication including the presentation of the results was conducted in Spanish.

Outreach Coordinator
Virginia Garcia Memorial Health Center Cornelius, OR Aug. 2004 – Jul. 2005
● Served as public face of the clinic at migrant farm worker camps. Advocated for migrant worker
patients at medical appointments, including Spanish-English interpretation.
● Identified the need to create a comprehensive volunteer recruitment and training program. The
system has remained effectively unchanged for 7 years, and has trained over 100 highly specialized
volunteers.

Additional Career Experience

Biology Research Assistant (Contract)
Portland State University Portland, OR Aug. 2005 – Aug.
2006

Case Manager
Building A Generation Redlands, CA Jan. 2003 – Apr. 2004

Intern
Youth Venture Washington, DC Sep. 2002 – Dec.
2002

Instructor (Summer Contract)

Outward Bound School Lakeshore, CA May 2000 – Aug. 2002

Education Volunteer
AIDchild Masaka, Uganda Mar. – Apr. 2002

General Assistant (Contract)

Raytheon Polar Services McMurdo, Antarctica Sep. 2001 – Feb.
2002