EnergyAudit Getting Started Guide

EnergyAudit ™
Getting Started Guide

Quick Reference
For more information about each application in the program

group, refer to the following sections in this guide:
See Database Configuration Overview on page 3-1
See Data Acquisition on page 6-3
See Harmonic Manager on page 6-10
See Import Queue Processor on page 6-14
See Data Viewers Overview on page 7-1
See MINI-MASTER Export on page 8-3

and MV-90 HHF Export on page 8-6
EnergyAudit Getting Started Guide

EnergyAudit™ 3.1
Getting Started Guide
This manual is an unpublished work and contains the trade secrets and confidential infor-
mation of SchlumbergerSema Inc., which are not to be divulged to third parties and may
not be reproduced or transmitted in whole or part, in any form or by any means, elec-
tronic or mechanical for any purpose, without the express written permission of Schlum-
bergerSema Inc. All rights to designs or inventions disclosed herein, including the right to
manufacture, are reserved to SchlumbergerSema Inc.
The information contained in this document is subject to change without notice. Schlum-
bergerSema reserves the right to change the product specifications at any time without
incurring any obligations.
Trademarks used in this manual

EnergyAudit and SENTINEL are trademarks of SchlumbergerSema Inc.
QUANTUM and VECTRON are registered trademarks of SchlumbergerSema Inc.
Windows 98, and Windows NT, Windows 2000, and Windows XP and are registered
trademarks of Microsoft Corporation.
SQL is a registered trademarks of Sybase, Inc.
Adobe and Acrobat are registered trademarks of Adobe Systems, Inc.
Itron and MV-90 are trademarks or Itron, Inc.
Other brands or product names are the trademarks or registered trademarks of their
respective holders.
EnergyAudit™ 3.0 Getting Started Guide SchlumbergerSema–Utilities

Literature No. SW-EA-0023.1-09.02 313-B North Highway 11
Part Number: 428601-152 West Union, SC 29696
Tel: 864 638-8300
Fax: 864 638-4950
Copyright © 1998-2002
SchlumbergerSema Inc.
All rights reserved.
SchlumbergerSema Software License Agreement
The LICENSEE (“You”) agrees that all versions of this Software hereafter
ordered from SchlumbergerSema Inc. a Delaware corporation and having places
of businesses as listed at the bottom of page vi of this agreement (hereinafter
“SchlumbergerSema”), or provided to You by SchlumbergerSema, whether
for license, evaluation, or otherwise, shall be governed by the terms and
conditions set forth below:
Software License Terms and Conditions

License
In consideration of payment by You of the License Fee therefore,
SchlumbergerSema hereby licenses You to use SchlumbergerSema’s
computer software programs included with this license provided to You by
SchlumbergerSema on a computer system owned or operated by You. You
may use the Software on any such computer which You own or operate, so long
as no more than the number of copies as are listed in the Software Schedule are
in use by You at any time. You may make only as many copies of each piece of
Software for archival purposes as are listed in the Software Schedule, provided
that You reproduce and place SchlumbergerSema copyright and/or
proprietary notice on each copy. No other copies of the Software may be made.
Non-Permitted Uses
You agree that You will NOT:
1. Use the Software in a computer service business, including rental,
networking, or timesharing software, nor may You use it for multiple user
or multiple computer system applications in the absence of individual
licenses with SchlumbergerSema.
2. Use, copy, modify, alter, or transfer, electronically or otherwise, the
Software or documentation, except as expressly allowed in this License.
EnergyAudit Getting Started Guide iii

License Agreement
3. Translate, reverse program, disassemble, or decompile the Software, or

use the Software to reverse engineer any hardware product, any
communications protocol, or any data storage format of
SchlumbergerSema, nor will You permit any third party to do so.
4. Sell, publish, disclose, display, or otherwise make the Software, or copies
of it, available to others.
5. Attempt to transfer or assign this License Agreement or any of the rights
granted to You.
Term
This License Agreement is effective from the date on which You first installed
this Software until terminated. You may terminate this License Agreement at
any time upon one (1) month’s written notice to SchlumbergerSema.
SchlumbergerSema may terminate this License Agreement at any time if You
fail to comply with any of the terms or conditions of this Agreement. Upon
termination of this License Agreement, You agree to destroy the software, and
its documentation, together with all copies, modifications, or portions of them
existing in any form.
Limited Warranty
SchlumbergerSema warrants to You that, for the Warranty Period of 90 days
from the date of purchase of the software, that:
1. The media on which the Software is furnished, and the documentation
therefore are not defective.
2. The Software is properly recorded on the furnished media.
SchlumbergerSema’s entire liability, and the exclusive remedy which You
agree to accept, shall be the replacement of any media or documentation not
meeting these warranties. Such media or documentation must be returned to
SchlumbergerSema during the Warranty Period. THE ABOVE IS THE ONLY
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR
FITNESS FOR A PARTICULAR USE THAT IS MADE BY SchlumbergerSema ON
THIS LICENSED SOFTWARE. The Software is otherwise licensed “As Is”, and
without warranty of any kind. In no event shall SchlumbergerSema be liable
to You or to any third party for consequential, special, indirect or incidental
damages which You or others may incur as a result of using the Software, even
if SchlumbergerSema was made aware of such damages or of the possibility
that such damages could occur. This warranty gives You specific legal rights,
and You may have other rights which may vary from state to state. This License
Agreement shall be governed by the laws of the State of South Carolina.
iv EnergyAudit Getting Started Guide

License Agreement
Non-Infringement
SchlumbergerSema further warrants that, except for third-party software
which SchlumbergerSema is authorized to sublicense, the Software is
proprietary to SchlumbergerSema and does not infringe anyone’s copyright or
patent rights. SchlumbergerSema will defend You and pay all reasonable
costs, expenses or damages which You incur based on a claim that the
Software infringes their copyright or patent rights. SchlumbergerSema may,
at its sole option, defend, settle or compromise any such claim, or
SchlumbergerSema may attempt to make the Software non-infringing, or
SchlumbergerSema may refund the License Fee which You paid. You agree
to give SchlumbergerSema all reasonable assistance requested and You
agree to promptly notify SchlumbergerSema of any such claim. The foregoing
warranties and indemnity only applies to Software which You have not
modified or combined with hardware or software not provided by
SchlumbergerSema, if such claim is based upon the use of the Software in
combination with such other hardware or software.
Violation of Copy Provisions

You have been made aware that it is a violation of Federal Copyright Law to
copy the Software in violation of this License Agreement, and You agree to take
steps to prevent others from doing so and to cooperate with
SchlumbergerSema in enforcing SchlumbergerSema’s rights.
You can install EnergyAudit as follows:
• You can install the full EnergyAudit system including the Database
Management components on one PC in addition to keeping an archival
copy of the software.
• You can install the Data Viewer components on a maximum of five PCs.
EnergyAudit Getting Started Guide v

License Agreement
SchlumbergerSema Contact Information

You can reach the Systems Support Center as follows:
Tel: 866-877-2007
E-mail: elecsupt@slb.com
Regional Business Offices

The mailing addresses are as follows:
SchlumbergerSema–Utilities
313-B North Highway 11
West Union, SC 29696
USA
Tel: 864-638-8300
Fax: 864-638-4950
SchlumbergerSema–Utilities
6700 Century Avenue
Suite 100
Mississauga, Ontario L5N 2V8
CANADA
Tel: 905-812-2227
Fax: 905-812-5028
Schlumberger Distribucion S.A. de C.V.

Ejercito Nacional No. 425 Piso7°
Col. Granada
Mexico, D.F. 11520
MEXICO
Tel: 52 (55) 5263 3000 / 3092
Fax: 52 (55) 5263 3193
vi EnergyAudit Getting Started Guide

Contents
1 Introducing EnergyAudit
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

EnergyAudit Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
EnergyAudit Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
EnergyAudit Components Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Database Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Data Acquisition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Import Queue Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Harmonic Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Data Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Data Analysis Viewers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Calculated Quantities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Demand Calculation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Primary Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Quantities Calculated and Stored in Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Getting Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Getting Field-Level Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Using the Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
2 Installing EnergyAudit
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Before You Install EnergyAudit.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
EnergyAudit Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Installation Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
EnergyAudit Getting Started Guide vii

Contents
EnergyAudit Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Internet Explorer and MSDE (Microsoft Data Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Remote Data Analysis or MV-90 HHF Export Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Installing Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Installing MSDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Installing EnergyAudit Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
To Install EnergyAudit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Setting Up the SQL Server (Windows 98). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Identifying EnergyAudit Databases for Remote Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Authorizing EnergyAudit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28
Changing Your EnergyAudit Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
To Reinstall EnergyAudit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
Uninstalling EnergyAudit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
3 Setting Up EnergyAudit
Database Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Database Configuration Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Starting the Database Configuration Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Password Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Administrative Password Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Meter Maintenance Password Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Configuring EnergyAudit COM Ports and Modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Configuring a COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Configuring a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Editing Communication Resource Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
viii EnergyAudit Getting Started Guide

Contents
Configuring the Daylight Savings Time Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

To Change the To DST and From DST Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
To Add a Year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
To Import a DST Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
To Export a DST Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Setting Up the Events Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Configuring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Data Retention Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Timekeeper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Printing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Password Prompts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
To Create or Modify Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Setting Service Point Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Service Point Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Device Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Call Window Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Communication Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Interrogation Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
Setting Network Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Interrogation Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
4 Configuring Service Points and Networks
Creating and Using Service Points. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Types of Service Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Service Points Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Viewing Service Point Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
EnergyAudit Getting Started Guide ix

Contents
Service Point Navigation Tree Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Configuration Sources and Auto-Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Configuring a Standalone Service Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Saving Service Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Save Service Point As . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Deleting Service Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Renaming Service Points. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Using Service Point Configuration Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Service Point Configuration Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Device Configuration Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Call Windows Configuration Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Communication Configuration Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Interrogation Configuration Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Statistics Configuration Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Load Profile Configuration Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Registers Configuration Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Harmonics Configuration Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Thresholds Configuration Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Configuring Networks and Network Service Points. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Networks Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Multi-Drop Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Phone Line Sharing Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Networks Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
Viewing Network Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Network Navigation Tree Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Creating a New Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Configuring a Multi-Drop Network Service Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
Configuring a Shared Line Network Service Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
Using Network Configuration Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
x EnergyAudit Getting Started Guide

Contents
Network Members Configuration Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42

Network Communication Configuration Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44
Network Interrogation Configuration Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46
Network Description Configuration Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49
Renaming a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50
Deleting a Network from the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50
Creating a Recurring Outbound Call to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51
Creating a Manual Call to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52
Using Totalization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-54
Creating a Totalized Channel for a Service Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-54
Channel Factors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-58
Configuring a Totalized Service Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-58
Data Used for Totalization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-60
Totalization Formula . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-60
Totalizing on Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-61
Configuring a Meter Image File Service Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-62
Setting Up Data Acquisition for Meter Image Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-66
Importing Meter Image File Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-66
Pending Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-67
In Process Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-67
Successful Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-68
Failed Imports Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-68
Updating a Service Point Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-69
Importing and Exporting Service Point Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-74
Importing Service Point Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-74
Exporting Service Point Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-75
EnergyAudit Getting Started Guide xi

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5 Setting Up and Monitoring Communication
Configuring Call Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Using Call Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Creating a New Call Group Using System Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Editing Call Group Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Editing Call Group Interrogation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Configuring Outbound Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Scheduling a Recurring Outbound Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Scheduling a Recurring Call to a Call Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Creating a Manual Outbound Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Viewing Outbound Call Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Deleting Outbound Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Using the Activity Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Activity Log Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Viewing Activity Log Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Deleting Activity Log Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
6 Acquiring and Managing EnergyAudit Data
Data Management Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Data Acquisition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Using the Data Acquisition Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Setting Trace Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Restarting Data Acquisition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Understanding Data Retrieval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Load Profile Data Retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Register Data Retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
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Event Data Retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Voltage Quality Data Retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Harmonic Data Retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Quitting Data Acquisition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Harmonic Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Using the Harmonic Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Adding a Description for a Harmonic Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Deleting Harmonic Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Import Queue Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Restarting the Import Queue Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
7 Using the Data Viewers
Data Viewers Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Data Analysis Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Using the Data Viewers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
IEEE 519 Graph Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Spectrum Analysis Viewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
CBEMA Graph Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Voltage Quality Spreadsheet Viewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Voltage Quality Occurrence Graph Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Voltage Quality Occurrence Graph Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Load Profile Spreadsheet Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Load Profile Graph Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
Register Data Spreadsheet Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
Event Spreadsheet Viewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
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8 Exporting EnergyAudit Data
Data Export Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

MINI-MASTER Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
MV-90 HHF Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
MV-90 HHF Export Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Data Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
MV-90 HHF Export Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
MV-90 HHF Export File Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
MV-90 HHF Export as a Remote Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Starting the MV-90 Export Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Configuring Service Points for MV-90 HHF Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Modifying an MV-90 Export Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Removing an MV-90 Export Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Defining the MV-90 HHF Export Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Exporting MV-90 HHF Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15
Scheduling Automatic MV-90 HHF Exports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15
Using Export Data Now . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Using the Export Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
Viewing the MV-90 HHF Export Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
xiv EnergyAudit Getting Started Guide

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A Data Export File Formats
MINI-MASTER Export Output Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

MINI-MASTER Export File Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Results File Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Interval File Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Register File Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
MV-90 HHF File Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Overall HHF Record Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Header Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Pulse Data Header Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Pulse Data Records. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
Pulse Data Termination Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
Register Data Record(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13
Termination Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14
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1RWHV
xvi EnergyAudit Getting Started Guide

Chapter 1 Introducing EnergyAudit
EnergyAudit™ is a suite of tools for gathering and analyzing data

from SchlumbergerSema metering devices. EnergyAudit contains
the following components:
• Database Configuration
• Data Viewer Analysis Tools
• Data Acquisition and Import Queue Processor
• Harmonic Manager
• Data Export
About This Guide

This guide is intended to provide an overview of the EnergyAudit
software and detailed instructions for installing the software.
For step-by-step instructions for using the software, refer to the
extensive online help within each EnergyAudit software
application. To display the help for an application, on the
application’s menu bar, select the Help menu and then select Help
Topics.
Detailed field-level help is provided for each dialog within the
application. To display field-level help, click the question mark (?)
in the upper right corner of the dialog and then click inside the
field for which you need help.
EnergyAudit Getting Started Guide 1-1

Introducing EnergyAudit
EnergyAudit Overview
EnergyAudit provides data acquisition and analysis tools that the
utility can use to gather and analyze voltage and power quality
data as well as billing data from SchlumbergerSema metering
devices.
EnergyAudit provides the following features:
• Database tools to identify metering service points and
maintain profile, register, event, voltage quality and harmonic
result data over time.
• Automated calling of service points during unattended times
with transaction logging.
• Data export to a MINI-MASTER™ format or an MV-90™ HHF
format.
• User-defined spreadsheet cell calculations for source data.
• Quick user access to measurement and status registers
maintained by the meter.
EnergyAudit Applications
EnergyAudit consists of the following applications:
• Database Configuration
• Data Acquisition
• Import Queue Processor
• Data Export
• Data Analysis Viewers
The nine Data Analysis Viewers provide graphical and
spreadsheet views of the data that has been acquired from
metering devices and Meter Image Files (formerly called HHF–
hand-held retriever programmer/laptop format files).
The Energy Audit program group and program icons are installed
on the Windows Start menu.
1-2 EnergyAudit Getting Started Guide

The following example shows the EnergyAudit applications that

are installed when you install the complete system.
Figure 1.1 EnergyAudit Program Group
• If you install only a remote data analysis client, your start menu
program group will include only the Data Viewer component.
• If you install only a remote MV-90 Export client, your start menu
program group will include only the Data Export | MV-90 Export
component.
For more information about each application in the program

group, refer to the following sections in this guide:
See Data Viewers Overview on page 7-1
See Database Configuration Overview on page 3-1
See Data Acquisition on page 6-3
See MINI-MASTER Export on page 8-3

and MV-90 HHF Export on page 8-6

See Harmonic Manager on page 6-10
See Import Queue Processor on page 6-14
EnergyAudit Components Diagram

The following diagram illustrates the EnergyAudit components
and the interfaces between the components.
Figure 1.2 EnergyAudit Component Diagram
The EnergyAudit components are described in the topics that

follow.

Database Configuration
The Database Configuration component provides all of the
database entry and maintenance functions. It allows you to create,
update, delete, and print service point records, as well as schedule
calls and view the communication activity log.
The EnergyAudit databases are the repository for all service point
configuration information and the data acquired from the service
points. For more information see Database Configuration Overview on
page 3-1.
Data Acquisition
The Data Acquisition component runs in the background
continuously to call metering devices automatically and retrieve
data according to a configuration defined for each service point,
network, and call group. The Data Acquisition component also
processes requests to import Meter Image Files (formerly called
HHF, hand-held retriever programmer/laptop format files) located
in the HHF Import folder. Before you can acquire data, each
service point, call group, and Meter Image File source must be
configured using the Energy Audit Database Configuration
component.
For EnergyAudit version 2.2 and higher, you can configure service
points and networks to reset the meter clock to match the
EnergyAudit PC’s clock before data is uploaded. You can also
configure service points to have the meter’s demand registers
reset to zero after register data is uploaded.
For more information see Data Acquisition on page 6-3.
Import Queue Processor

The Import Queue Processor controls access to the database,
preventing contention between data acquired by calls to devices
and data being imported from Meter Image Files. The Data
Acquisition component stores data in Energy Data Files. The
Import Queue Processor imports data from the Energy Data Files
to the EnergyAudit database. For the EnergyAudit software to
properly update the database, the Import Queue Processor
software should run in the background continuously. For more
information see Import Queue Processor on page 6-14.

Harmonic Manager
The Harmonic Manager is the EnergyAudit application that
manages the harmonic data retrieved from the devices. Harmonic
data is stored in logical “blocks” of dated information. Each
service point can have any number of logical harmonic records
and each record is identified by the start and top time of the data.
You can add a description for each block of records.
For more information see Harmonic Manager on page 6-10.
Data Export
You can export EnergyAudit load profile and register data using
the MINI-MASTER Export and the MV-90 HHF Export features.
• The MINI-MASTER Export component produces a comma-
separated file which can be opened in a spreadsheet
application. For Q1000 EnergyAudit data, the exported data
can be imported by a MINI-MASTER system. For more
information see MINI-MASTER Export on page 8-3.
• The MV-90 HHF Export component produces a file which can
be imported by third-party systems that support the MV-90
HHF file format. For more information see MV-90 HHF Export on
page 8-6.
Data Analysis Viewers

EnergyAudit allows you to view and manipulate volumes of power
quality data using the data viewer analysis tools. The data analysis
tools are a collection of independent viewers that display data in
graphical or spreadsheet formats. When you open a service point,
the viewers are available on the Tools menu.
Your system may not include all of the data analysis viewers. The data
analysis viewers that are available for your system are determined by the
configuration that was ordered for your system.
These viewers display data from the EnergyAudit database. The

viewers never communicate directly with either the meters or the
Database Configuration component.

When you first open a service point in the Data Viewer, the Data
Display lists the kinds of data that are available for the service
point and the dates for which data is available.
The viewers are described in the table below.
Table 1.1 Data Analysis Viewers
Viewer Description
IEEE 519 Displays a block of harmonic data in an IEEE 519

summary graph format. You can also view the graphed
data in a spreadsheet format. For more information see
IEEE 519 Graph Viewer on page 7-8.
Spectrum Analysis Displays a block of harmonic data in a graph format. for

more information see Spectrum Analysis Viewer on
page 7-10.
CBEMA Graph Displays a voltage disturbance scatter plot for sag and
swell events by voltage and duration. The CBEMA graph
compares recorded events to an industry standard for
sags and swells. You can also view the graphed data in
a spreadsheet format. For more information see
CBEMA Graph Viewer on page 7-12.
Voltage Quality Displays voltage quality occurrence data for the number
Occurrence of sags, swells, imbalances, and interruptions in a graph
format. You can also view the graphed data in a
spreadsheet format. For more information see Voltage
Quality Occurrence Graph Viewer on page 7-16.
Voltage Quality Displays voltage quality event data in spreadsheet

Spreadsheet format. For more information see Voltage Quality
Spreadsheet Viewer on page 7-14.
Load Profile Displays load profile data in spreadsheet format. For

Spreadsheet more information see Load Profile Spreadsheet
Viewer on page 7-18.

Table 1.1 Data Analysis Viewers
Viewer Description
Load Profile Graph Displays load profile data in a graph format. You can
also view the graphed data in a spreadsheet format. For
more information see Load Profile Graph Viewer on
page 7-20.
Register Data Displays register names, dates of reading, and reading

Spreadsheet values in spreadsheet format. Typical spreadsheet
functionality is provided. For more information see
Register Data Spreadsheet Viewer on page 7-22.
Event Spreadsheet Displays event names, dates of events, and values in

spreadsheet format. For more information see Event
System Security
Energy Audit provides the following two levels of security in the
form of password protection:
• Administrative access to database settings that allow the
deletion of data, such as deleting a service point
configuration.
• Meter maintenance access during manual calls to reset
demand registers or adjust the device’s clock.
The Administrative Password is required when you attempt to
perform secure system functions, such as accessing Database
Settings, deleting data from the database, or deleting a service
point configuration. The Meter Maintenance Password is required
when you attempt to reset demand registers or the device clock
for a manual outbound call.
Password Prompts
You are only prompted to enter the Administrative password or
the Meter Maintenance password one time during a session. After
you enter the correct password, you can access the appropriate

secure functions from the menu. You will not need to enter the
password again unless you exit the Database Configuration
session and then start another session.
For example, if you are running Database Configuration and you
enter the Administrative Password, you can then perform any of
the administrative system functions as long as you do not exit the
Database Configuration program. If you exit and then restart the
Database Configuration program, you are prompted to reenter the
Administrative Password before you can access an administrative
system function.
When access to a secure feature is requested, you are prompted to
enter the Administrative password or the Meter Maintenance
password.
• If the password you enter is accepted, you can access all
secure features for that password level. The secure system
functions are unlocked and they remain unlocked until you
exit the Database Configuration program. After you restart
the Database Configuration program, you must reenter the
password to access secure functions.
• If the password is not accepted, access to the secure features
is denied. The password prompt is displayed each time a
secure feature is requested until a valid password is entered.
For locations where security is important and the PC running the

EnergyAudit Database Configuration component can be accessed by
persons not authorized for secure functions, SchlumbergerSema
recommends that you always exit the Database Configuration
component after completing any changes that require you to enter the
Administrative Password or the Meter Maintenance password.

Calculated Quantities
EnergyAudit calculates demand, primary values, and some
quantities that are not recorded by the meter. The sections below
describe how EnergyAudit calculates these values.
Demand Calculation
Demand is calculated as an estimate of how much energy will be
used in an hour if the current consumption rate is continued. The
following equation is used:
Demand = Energy x Number of intervals per hour
Primary Values
The database stores load profile data as secondary values,
however you can view data as primary or secondary values. The
viewer uses the transformer ratio, potential transformer ratio, and
current transformer ratio values stored in the database to
calculate primary values. You define these values when you
configure each Service Point. For more information, refer to the
Help menu in the Database Configuration application.
The viewer uses the following calculations to display primary
values:
Table 1.2
Quantity Calculation
W, Wh, VA, VAh, Primary value = Secondary value x Transformer ratio

VAR, Varh, Q, Qh
V, Vh Primary value = Secondary value x Potential (voltage)

transformer ratio
A, Ah, NA, NAh Primary value = Secondary value x Current transformer ratio

Quantities Calculated and Stored in Database

EnergyAudit can retrieve and store quantities recorded for the
service points as well as some load profile quantities that are
calculated by the device server. If the necessary data are available
from the service point, you can configure the service point to
store the calculated quantities in the database.
The following device types support calculated quantities as
indicated:
• FULCRUM – Power factor (PF)
• SENTINEL – VAh, Varh and PF
• SQ400 – PF
• VECTRON – VAh, Varh and PF
• QUANTUM - PF
Quantities are calculated in the following manner:
• Only delivered and raw quantities are used for calculations;
net and received quantities are not used.
• Lag quantities are used for calculation if a raw quantity is not
available.
• If there is more than one watt channel in the profile, the first
watt channel is used in the calculation.
For more information about the quantities calculated for each device type,
refer to the Database Configuration online help.

The following table lists the quantities that can be calculated, the
required quantities that must be available for the service point,
and the formula for calculation.
Table 1.3 Calculated Quantities
IF the following
Quantity THEN the quantity is
data exist for the
Calculated calculated as follows:
service point:
VA Watt and Var

2 2
W + Var
VA =
VA Watt and Q
2
2 ( 2Q – W )
W +
VA = 3
Var Watt and VA

2 2
VA + W
Var =
Var Watt and Q

2Q – W

Var = 3
Power Factor Watt and VA

W

PF = VA
Power Factor Watt and Q W

PF = 2
2 ( 2Q – W )
W +
3

Getting Online Help

As you perform EnergyAudit functions, online help is always
available. The online help contains general information,
procedures you use to accomplish tasks, and information on all of
the commands in the EnergyAudit system. Complete help is
available for all functions as well as all the fields on the dialogs.
There are two kinds of Help for this application: What’s This Help
and Help Menu topics. Both kinds of Help are described below.
Getting Field-Level Help

What’s This? Help provides field descriptions for dialogs. Dialogs
are windows that require some user input, such as selecting an
item from a list or entering information into a field.
The Title Bar of each dialog has a question mark in the upper right
corner. You can click the question mark, then click inside a field
on the dialog to display information about the field.
To display Field-Level Help for a field on a dialog:

1 Click the ? in the upper right corner of a dialog.
2 Click in the field or on the field name for which you want to
display information.
The help information appears in a pop-up box.

3 To close the help pop-up box, click on another area of the
dialog.
Using the Help Menu

You can access the online help for an EnergyAudit application by
choosing the Help Topics option on the Help menu.
Use the Menu Bar’s Help menu to access the help for each
software component. This Help item provides standard Windows-
style Help topics. The Help topics provide general information
about the software component and give detailed instructions for
setting up and using the software.

To display help topics:

1 From the Menu Bar, select Help | Help Topics. The Contents
window for Help appears listing the major topics for which
help is available.
• Double-click on a book icon to display sub-topics.
• Double-click on a topic to display the Help topic. The
Help topic window appears.
2 Select the Index or Search tabs to locate help topics
containing specific key words.
Here are some tips for using the Help Menu topics:
• In the Help topics, words in green are hotspots that you can
click on to get more information.
• Click the right and left arrow buttons at the top to scroll
through topics.
• Use the Back button to return to a previous help topic.
• Click the Help Topics button to display the Help Contents.
• Use File | Print to print a Help topic while the topic is
displayed.
• Set up Bookmarks to quickly return to topics you may need
again at a later time.

Chapter 2 Installing EnergyAudit
This chapter explains in detail the hardware and operating system

requirements for the EnergyAudit system, what you must do
before you install the software, and provides step-by-step
instructions for installing the software. Before installingthe
software, read this chapter to familiarize yourself with the
requirements.
System Requirements
To install the EnergyAudit software, you need the following
software and hardware:
• Microsoft Windows 98 SE, Windows NT 4.x Service Pack 6 or
greater, Windows 2000 Professional, or Windows XP
Professional operating system.
If you need to upgrade your operating system to the

required level, contact your system administrator or
obtain the upgrade from the Microsoft web site at
www.microsoft.com.
• An IBM PC or compatible with a minimum of a 233 MHz or

above Pentium processor.
• For full data management and analysis systems, at least 128
MB of random access memory (RAM) is recommended for
optimum performance. For remote data viewer clients, at
least 64 MB of RAM is recommended.
To determine how much RAM (Random Access Memory) your
computer has, choose Start | Settings | Control Panel |
System. The General tab of the System Properties dialog
shows the amount of memory in your system.

Installing EnergyAudit
• A hard disk with at least 300 MB of free space. Your data

storage needs may require more disk space.
To determine how much space is available on your hard disk,
double-click the My Computer icon on the desktop. The
program group shows all devices in your computer. Point to
the hard drive and right-click. Choose Properties from the
menu. The General tab of the Properties dialog shows how
much disk space is used on the drive and how much is free.
• An SVGA monitor.
• A CD-ROM drive.
• A serial port or internal modem (not required for Data Viewer
components)
• A pointing device, such as a mouse.
• A printer, if you plan to print reports
If you are installing EnergyAudit 3.1 on a PC on which PC-PRO+ 98 5.0

or earlier is installed, upgrade the PC-PRO+ 98 software to version 5.1
before you install EnergyAudit 3.1. Contact your SchlumbergerSema
Sales Representative for information about obtaining PC-PRO+ 98 5.1
software.
Before You Install EnergyAudit.

If you are installing EnergyAudit on a new PC, use your operating
system Setup program to set up the operating system on your
computer before you install the EnergyAudit system. If you need
to upgrade your operating system, complete the upgrade before
you install EnergyAudit. For information about the level of
operating system required for EnergyAudit, refer to System
Requirements on page 2-1.

If you have already set up your operating system and you did not
install a printer driver, you must do so before printing with the
EnergyAudit system. For more information on installing a printer,
see your operating system documentation or the online help.
For Windows 98 systems, SchlumbergerSema strongly recommends that you

start with a clean system or that you uninstall third-party applications that
were installed after the PC was purchased. This EnergyAudit version has been
installed and tested on the Windows 98 platform, however, there have been
some problems installing MSDE onto Windows 98 PCs where third-party
applications are already installed.
EnergyAudit Installation Overview

The EnergyAudit program installation configurations and the
related Windows software requirements are discussed in this
section. The installation process is summarized with references to
the specific instructions for each procedure.
Installation Configurations
You can install the following system configurations for
EnergyAudit:
• Full EnergyAudit System - The full system includes all data
management, device communication, and data analysis
features. Install the full system if you will be creating and
maintaining service points and setting up and maintaining
data acquisition for service points.
• Custom EnergyAudit System–The custom installation
allows you to choose individual components that you do not
want to install. For example, you may not want to install
certain device drivers or viewers if they are not needed for
your system. Also, use the custom installation option to install
the following remote clients:
• Remote Data Analysis Client - You can install only the
Data Viewers application as a remote client on a PC that
is networked to the PC where the EnergyAudit database
resides. If you install the Data Viewers as a remote client,
you must also install the MSDE Microsoft Data Engine.

• Remote MV-90 HHF Export Client - You can install

only the MV-90 HHF Data Export application as a remote
client on a PC that is networked to the PC where the
EnergyAudit database resides. If you install this
application as a remote client, you must also install the
MSDE Microsoft Data Engine.
EnergyAudit Components
The following table describes the software components.
Table 2.1 EnergyAudit Components
Component Description
Data Management Install this component on only one PC.

The data management applications are as follows:
• Data Acquisition
• Import Queue Processor (IQP)
• Data Export
This component is not needed for Remote Client systems.
Data Viewers The data viewers are used to analyze the data acquired by EnergyAudit. The
following data viewer components are provided with EnergyAudit:
• IEEE 519 Graph Viewer
• Spectrum Analysis Viewer
• CBEMA Graph Viewer
• Voltage Quality Spreadsheet Viewer
• Voltage Quality Occurrence Graph Viewer
• Load Profile Spreadsheet Viewer
• Load Profile Graph Viewer
• Register Spreadsheet Viewer
• Event Viewer
If you install the Data Viewers as a remote client on a PC other than the system
where the EnergyAudit Database resides, you will also need to perform the
procedure described in Identifying EnergyAudit Databases for Remote Clients
on page 2-22.

Table 2.1 EnergyAudit Components
Component Description
Device Drivers The following device types are supported:

• QUANTUM® Q1000 (Q1000)
• QUANTUM®
• SENTINEL™
• VECTRON®
• FULCRUM® SL300 (FULCRUM)
• FULCRUM® SQ400 (SQ400)
The device drivers are not needed for Remote Client systems.
MV-90 HHF Data The MV-90 HHF Export application is used to export selected load profile data for
Export selected service points in an MV-90 HHF file format. You can install the MV-90 HHF
Export application along with other EnergyAudit data management components or
as a remote client on a on a PC other than the system where the EnergyAudit
Database resides.
If you install the MV-90 HHF Export application as a remote client, you will also
need to perform the procedure described in Identifying EnergyAudit Databases
for Remote Clients on page 2-22.
Documentation This Getting Started Guide in PDF (Portable Document Format) can be installed
when you install the EnergyAudit software. Adobe Acrobat reader is included in
the Support Files folder on the CD.
Internet Explorer and MSDE (Microsoft Data Engine)

EnergyAudit requires Internet Explorer version 5.5 or higher and
MSDE version 1.0. Both of these need to be installed before you
install Energy Audit.
For your convenience, installation files for Internet Explorer 6.0
and MSDE (Microsoft Data Engine) are included on the
EnergyAudit installation CD in the Support Files folder.
During the EnergyAudit installation, if Internet Explorer or MSDE
is not present on your PC, you are prompted to exit the
EnergyAudit installation process and go to the Support Files
folder on the installation CD to install the required software.

Remote Data Analysis or MV-90 HHF Export Clients

You can install the Data Viewer components or the MV-90 HHF
Export component as remote clients on a PC other than the PC
where the EnergyAudit database and data management
components reside.
The remote clients access the EnergyAudit database over a
network as read-only users. You will need to install the MSDE
Microsoft Data Engine before you install either of these remote
clients.
To install either of these remote clients, choose the Custom
installation option and select the component you want to install.
You will also need to identify the location of the EnergyAudit
databases. For more information see Identifying EnergyAudit Databases
for Remote Clients on page 2-22.
Installation Overview
The installation process is summarized in the steps below.
1 If you need to upgrade your Windows operating system,
complete the upgrade before you install EnergyAudit. Refer to
System Requirements on page 2-1 for more information.
2 If you need to install or upgrade the Internet Explorer
software, complete the Internet Explorer installation before
you install EnergyAudit. For more information see Installing
Internet Explorer on page 2-7.
3 If you need to install or upgrade the MSDE software, complete
the installation before you install EnergyAudit. For more
information see Installing MSDE on page 2-8.
4 Install EnergyAudit as described in Installing EnergyAudit Software
on page 2-11. See Step 9 for installation options for Complete or
Custom installation.
5 Choose additional installation steps as needed for your
situation:
• For Windows 98 users, continue with Setting Up the SQL
Server (Windows 98) on page 2-21. (This step is not needed for
Windows NT and Windows 2000 users.)

• For Remote Data Viewer Client systems, continue with

Identifying EnergyAudit Databases for Remote Clients on page 2-22.
6 Before you can run EnergyAudit, all users must authorize
EnergyAudit as discussed in Authorizing EnergyAudit on page 2-28.
Installing Internet Explorer

EnergyAudit requires Microsoft Internet Explorer version 5.5 or
higher. Follow the steps below to install or upgrade the Microsoft
Internet Explorer software.
If Internet Explorer is already installed on your PC, you can check the version
by starting the Internet Explorer and selecting About from the Help menu. If
you already have Internet Explorer 5.5 or higher, you can skip this procedure.
1 Insert EnergyAudit Installation CD into your computer's CD-

ROM drive.
2 From the Start menu, select Run. Click the Browse button
and navigate to your CD drive.
3 Open the Support Files folder.
4 Open the IE folder.
5 Select IE6setup.exe, and click Open.
The Run dialog displays the following path:

x:\IE6setup.exe
where x is the drive letter of your CD drive. An example is
shown below.
Figure 2.1 Run IE6setup.exe

6 Click OK to begin the installation.
The Internet Explorer installation process begins. You are

prompted to read and accept the Microsoft license agreement.
Figure 2.2 Internet Explorer License Agreement
7 Accept the agreement and click Next to install the software.

8 When the installation is completed, you may be prompted to
restart your PC. If so, restart your PC.
9 Continue with Installing MSDE.
Installing MSDE
MSDE (Microsoft Data Engine) software version 1.0 is required
for all EnergyAudit components, including the remote clients.
Follow the steps below to install the MSDE (Microsoft Database
Engine) software.
If MSDE is already installed on your PC, you can skip this procedure.
1 Insert EnergyAudit Installation CD into your computer’s CD-

ROM drive.

3 Open the Support Files folder.
4 Open the MSDE folder. An example is shown below.
Figure 2.3 Browse MSDE Folder
5 Select Setup.exe, and click Open.

x:\Setup.exe
where x is the drive letter of your CD drive.
Figure 2.4 Run MSDE Setup

The MSDE installation Welcome dialog is displayed.
Figure 2.5 MSDE Installation Welcome
7 Click Next to continue.
The Ready to Install dialog is displayed.

8 Click Install to continue.
The installation begins. Please wait during the installation.

9 When the installation is completed, click Finish to exit.
10 You may be prompted to restart your PC.
11 Continue with Installing EnergyAudit Software.

Installing EnergyAudit Software

Follow the steps below to install the EnergyAudit software.
If EnergyAudit version 2.1 or earlier is currently installed on your PC, use the
Windows Control Panel’s Add/Remove Programs to uninstall the old
version of EnergyAudit before you install the new software.
When you uninstall the 2.1 or earlier version, do not remove the shared files
and do not uninstall MDSE for EnergyAudit or MSDE. For more information
see Uninstalling EnergyAudit on page 2-33.
To Install EnergyAudit
1 Insert EnergyAudit Installation CD into your computer’s CD-
ROM drive.
and navigate to your CD drive. The following dialog is
displayed.
Figure 2.6 Browse Installation CD

x:\Setup.exe
where x is the drive letter of the CD drive.

The installation wizard checks the level of your operating

system and checks to see if MSDE is installed. One of the
following occurs:
• If your operating system needs to be upgraded, a message
is displayed and you must exit the setup program and
upgrade your operating system before you install
EnergyAudit. For more information see System Requirements
on page 2-1.
• If MSDE is not found on your PC, you are prompted to
install MSDE. Before you install EnergyAudit. for more
information see Installing MSDE on page 2-8.
• If all required Windows operating system components are
present on your system, the Welcome dialog is displayed.
An example is shown below.
Figure 2.7 Welcome

6 The SchlumbergerSema License Agreement dialog is
displayed. An example is shown below.

Figure 2.8 License Agreement
7 Read the license agreement. If you agree to the conditions,

select the option to accept the license agreement and click
Next to continue.
During the installation process you can use the Back

button to return to a previous dialog to check your
selections.

The Setup Type dialog is displayed. An example is shown

below.
Figure 2.9 Setup Type
8 Choose the installation option for your type of system:

• To install all EnergyAudit components to the default
location (C:\Program Files\Schlumberger\EnergyAudit),
choose Complete. Continue with step 14.
If you select Complete, existing newer drivers on your

PC will not be overwritten by the installation.
• To install only selected components or to install the

software to a location other than the default location,
choose Custom and then click Next. Continue with the
next step.

Choose Custom to install individual components

including the following options:
• To install individual meter device drivers and
overwrite any existing version of the driver on
your PC.
• To install the Remote Data Viewer client.
• To install the Remote MV-90 HHF Data Export
client.
If you selected Custom, the following dialog is displayed.
Figure 2.10 Custom Setup
9 Click the down arrow for each item to choose your

installation options.
If a device driver was installed on your system by another

application (such as PC-PRO+ 98), the driver is not
displayed as an installation option.
10 If desired, click Space to view the disk space requirements

for the selected features.

Figure 2.11 Custom Setup Options
11 The following options are available:
Install this feature.
Install this feature and all of it’s subfeature

items listed in the installation tree.
Do not install this feature.
.
• Install the Data Acquisition & Management
components on only one PC.
• For Remote Data Analysis Clients and Remote
MV¦90 HHF Data Export Clients, do not install the
Data Acquisition & Management component or
Device Drivers. For more information, see Remote
Data Analysis or MV-90 HHF Export Clients on page
2-6.

• If a newer version of a driver is already present on

your system, the default selection for the driver will
be X - Do not install this driver.
• For systems that have PC-PRO+ 98 version 5.1
installed, the Q1000 device driver will not be
updated by the EnergyAudit installation; the
PC-PRO+ 98 5.1 Q1000 driver will be used.
12 To install the software to a location other than the default

location, click the Change button under Install to:.
The Change Current Destination Folder dialog is displayed.

Figure 2.12 Change Current Destination Folder
13 Enter the desired drive letter and path for the installation
folder and click OK to continue.
You are returned to the Custom Setup dialog.


The Ready to Install dialog is displayed. An example is shown

below. Please wait while the software is installed.
Figure 2.13 Ready to Install
15 Click Install to continue the installation.

The Installation progress window is displayed. An example is

shown below.
Figure 2.14 Installing EnergyAudit
16 After all components are installed, the Installation Complete

dialog is displayed.

Figure 2.15 Installation Complete
17 Click Finish to exit.

18 If you are prompted to restart the PC, click Yes to allow the
installation to restart the PC.
19 Choose additional installation steps as needed for your
situation:
• For Windows 95 and Windows 98 users, continue with
Setting Up the SQL Server (Windows 98) on page 2-21. (This step is
not needed for Windows NT and Windows 2000 users.)
• For Remote Data Viewer Client systems, continue with
Identifying EnergyAudit Databases for Remote Clients on page 2-22.
20 Before you can run EnergyAudit, all users must authorize
EnergyAudit as discussed in Authorizing EnergyAudit on page 2-28.

Setting Up the SQL Server (Windows 98)

For EnergyAudit data acquisition to function, the SQL server must
be started each time you restart your system.
For Windows 98 systems that use the EnergyAudit data
management components, you must manually set the SQL server
to automatically start each time you restart your PC.
For Windows NT, Windows 2000, and Windows XP

systems the SQL server is automatically set up and you
do not need to set up the SQL server manually.
1 The In the active programs area of the Windows taskbar, click

the SQL server icon.
The SQL Server Service Manager dialog is displayed.
Figure 2.16 SQL Server
2 If Start/Continue is gray and a red box is displayed over the

server image on the dialog, then click Start/Continue to start
the SQL server.
3 Check the Auto-start service when OS starts box.
4 Click X to close the dialog and save your settings.

Identifying EnergyAudit Databases for Remote Clients

If you installed the Remote Data Analysis Client or the Remote
MV-90 HHF Data Export Client, you must identify the location of
the EnergyAudit databases and the SQL server. This allows the
remote client applications to access the EnergyAudit databases
over a network.
There are two databases:
• EnergyAudit Database (load profile, register, event, and
voltage quality, and other data)
• EnergyAudit Harmonic Database (harmonic data)
To Create an ODBC Data Source for SQL Server:

Follow the steps in the procedure below to identify the Energy
Audit databases for Remote Data Viewer systems.
You must perform the following procedure twice: once to identify the
EnergyAudit database and once to identify the EnergyAudit Harmonic
Database.
1 From the Windows Start menu, select Settings | Control

Panel.
2 Choose option:
• For Windows NT and Windows 98 systems, click on Data
Sources (ODBC).
• For Windows 2000 and Windows XP systems, select
Administrative Tools and then click on Data Sources
(ODBC).

The ODBC Data Source Administrator dialog is displayed.
Figure 2.17 ODBC Data Source Administrator
3 Select the System DSN tab and click the Add button.

The Create New Data Source dialog is displayed.
Figure 2.18 Create New Data Source
4 Select SQL Server and click the Finish button.
The Create New Data Source to SQL Server dialog is

displayed.
Figure 2.19 Create New Data Source to SQL Server

5 For the Name field, choose option:

• For the EnergyAudit database, enter EPac_SQL
• For the EnergyAudit Harmonic database, enter
EPacHarmonic_SQL
The first time you perform this procedure, enter
EPac_SQL to identify the EnergyAudit database. The
second time you perform this procedure, enter
EPacHarmonic_SQL to identify the harmonic
database.
6 Enter a Description such as the following for the appropriate

database:
• EnergyAudit database
• EnergyAudit Harmonic database
7 In the Server field, click the arrow and select the server
where your EnergyAudit database resides. If a local
EnergyAudit database is present (on your PC), it is shown as
the default server. If you do not know the location of the
EnergyAudit database, contact your system administrator.
8 Click the Finish button.
9 The following dialog is displayed.
Figure 2.20 SQL Server Authentication

10 For the first option, select With SQL Server

authentication.
11 Click the Client Configuration button and under Network
Libraries, select the network option for your network. If you
are not sure what type of network you are connected to,
check with the network administrator for your facility.
Typically, the TCP/IP type is used for remote servers and the
Named Pipes type is used for local servers.
12 Check the box for Connect to SQL Server to obtain
default settings....
13 For Login ID, enter sa. (Leave the Password field blank.)
Figure 2.21 Select the Default Database
15 Check the box for Change the default database to and

select the database from the dropdown list: EPacSQL or
EPacHarmonicSQL.
16 Check the boxes for Use ANSI quoted identifiers and Use
ANSI nulls, paddings. and warnings.

Figure 2.22 Perform Translation for Character Data
18 Check the box for Perform translation for character data.

19 Click Finish.
Figure 2.23 SQL Server Setup Complete

20 Click Test Data Source. If the test was not successful,

perform this procedure again or contact your system
administrator.
21 Click OK.
22 You are returned to the ODBC Data Source Administrator
dialog.
23 Return to step 2 of this procedure and perform the routine
again to follow the instructions to select the
EpacHarmonic_SQL database options in steps 4, 5, and 13.
24 After you have configured both databases, click the OK
button to close the ODBC Data Source Administrator dialog.
25 Select File | Close to close the Control Panel window.
26 Continue with Authorizing EnergyAudit on page 2-28.
Authorizing EnergyAudit
Before you can run the Energy Audit software, you must register
the software with SchlumbergerSema by sending
SchlumbergerSema your Site Code. SchlumbergerSema will send
you a Site Key, which you must enter on the EnergyAudit
Authorization dialog the first time you run an EnergyAudit
application.
• If you installed the full installation software, after you restart
your PC, your PC will try to start the Data Acquisition
software and the EnergyAudit Authorization dialog will be
displayed.
• If you installed the Remote Data Viewer software, the first
time you try to start the Data Viewer application, the
EnergyAudit Authorization dialog will be displayed.
• You can also display the EnergyAudit Authorization dialog by
selecting any EnergyAudit application from EnergyAudit
program group on the Windows Start menu. (Start | Programs
| EnergyAudit).
If you are reinstalling the software, you do not need to

get another authorization Site Key.

To Authorize Your EnergyAudit System

1 From the Windows Start menu, select Programs |
EnergyAudit and select any EnergyAudit application.
The EnergyAudit Authorization dialog is displayed. An

example is shown below.
Figure 2.24 EnergyAudit Authorization
Your Site Code will be different from the one shown in

the example.
2 Copy the Site Code for your system and paste it into an
e-mail with a message requesting an EnergyAudit Site Key and
send it to SchlumbergerSema at the following address:
elecsupt@slb.com
SchlumbergerSema will send a reply e-mail message that

includes your Site Key.
Alternatively you can telephone SchlumbergerSema at

866-877-2007 to obtain the Site Key.
You can cancel the EnergyAudit Authorization dialog

and return to it later by repeating step 1.

3 When you get the Site Key from SchlumbergerSema, copy it

from the e-mail and paste it into the EnergyAudit
Authorization dialog. You can also enter the Site Key
manually. Click OK.
A confirmation message states that you have successfully

entered the Site Key.
Figure 2.25 Authorization Process Complete
4 After you have entered the correct Site Key, to start the
software, select Start | Programs | EnergyAudit and select
the application you need.
If you installed the full software installation, the Data Acquisition and
Import Queue Processor applications should run in the background
continuously for proper operation of the EnergyAudit system. Refer to
Restarting Data Acquisition on page 6-6 and Restarting the Import Queue
Processor on page 6-16 if you need to restart these applications.
Changing Your EnergyAudit Installation

After you have installed EnergyAudit, you can change the
installation options by reinstalling the software and selecting
different installation options. Use the original EnergyAudit
installation CD to reinstall the software.
To Reinstall EnergyAudit
1 Insert EnergyAudit Installation CD into your computer’s
CD-ROM drive.


x:\Setup.exe
where x is the drive letter of your CD drive.
4 Click OK to begin the reinstallation.
Figure 2.26 Program Maintenance - Modify
5 Select Modify and then click Next.

The Custom Setup dialog is displayed. An example is shown

below.
Figure 2.27 Custom Setup - Reinstallation
6 Select the items you want to install. Refer to the instructions

for Figure 2.10on Page 2-15 as needed.
7 Click Next.
The software is reinstalled based on your selections.

Uninstalling EnergyAudit
If you no longer require the EnergyAudit application and
supporting software on your PC, use the Windows Control Panel
Add/Remove Programs feature to safely remove the software. Do
not simply delete the EnergyAudit folders from the Windows
Explorer.
To completely remove all software that was installed by
EnergyAudit, uninstall EnergyAudit first and then uninstall MSDE
for EnergyAudit and MSDE. This ensures that all files associated
with EnergyAudit are properly removed from your PC and the
Windows registry is updated.
1 To uninstall EnergyAudit, select Start | Settings | Control
Panel | Add/Remove Programs to display the Add/Remove
Program Properties window.
2 Choose option:
• For Windows 2000 and Windows XP systems, select
Change or Remove Programs.
• For Windows 98 and Windows NT systems, select the
Install/Uninstall tab.
3 Select EnergyAudit and then click Add/Remove.
If another SchlumbergerSema software application is

installed on your PC, do not remove the shared files.
If you are upgrading to a newer version of EnergyAudit,
do not uninstall MSDE for EnergyAudit or MSDE.
4 If you are not planning to install a new version of

EnergyAudit, on the Install/Uninstall tab, select MSDE for
EnergyAudit and then click Add/Remove. Follow the screen
prompts.
5 If MSDE is not used by other applications on your PC, you can
remove MSDE. On the Install/Uninstall tab, select MSDE and
then click Add/Remove.
6 Close the Add/Remove Programs window.
7 Close the Control Panel window.

Notes:

Chapter 3 Setting Up EnergyAudit
The Database Configuration component is the EnergyAudit

application that you use to identify each metering service point
and configure the information required to make outbound calls to
service points and acquire data from service points. All
configuration information is stored in a database or in the system
registry.
This chapter describes how to access the Database Configuration
program and how to configure service points, call groups, and
outbound calls.
Database Configuration Overview

The database contains information used by the system to identify
and communicate with metering devices including the following
kinds of information:
• Defaults and System-wide Options – Set up system-wide
options and defaults before you begin configuring service
points:
• See Configuring EnergyAudit COM Ports and Modems on page 3-8.
• See Configuring the Daylight Savings Time Option on page 3-16.
• See Setting Up the Events Filter on page 3-20.
• See Configuring System Settings on page 3-21.
• Network configurations – Configure communication and
interrogation parameters for meters connected in a multi-
drop or phone line sharing network configuration. Data is
acquired from all meters in the network during a single phone
call based on the network parameters for communication and
interrogation. For more information see Configuring Networks and
Network Service Points on page 4-27.

Setting Up EnergyAudit
• Service Point configurations – Configure a service point for

each metering device or Meter Image File (formerly called
HHF–hand-held retriever programmer/laptop format files) for
which data will be retrieved and analyzed. The service point
configuration defines the data to be acquired, the calling
schedule, and the communication parameters. You can
configure service points to retrieve load profile, register,
event, voltage quality, and harmonic data from devices that
are programmed to store that type of data. For more
information see Creating and Using Service Points on page 4-1.
• Call Group configurations – Configure parameters for a
group of metering service points that will be interrogated
based on a common schedule, including the data to be
acquired and the schedule for calling the group of service
points. A separate phone call is made to each device for data
acquisition. For more information see Configuring Call Groups on
page 5-1.
• Outbound Call configurations – View interrogation
information about manual and recurring calls to service
points, networks, and call groups, such as the call schedule
time and frequency (how often to call). For more information
see Configuring Outbound Calls on page 5-7.
• Activity Log – View a record of all system activity, such as
calls to metering devices and Meter Image File imports. for
more information see Using the Activity Log on page 5-13.

Database Configuration Components

During the service point configuration process, the Database
Configuration component communicates with a device or an
Meter Image File and reads the configuration information. The
configuration information is saved in the Service Point
configuration files in the EnergyAudit database.
Figure 3.1 Database Configuration Component Diagram
After data is acquired from devices or Meter Image Files, all data
except harmonic data is stored in the EnergyAudit database.
Harmonic data is stored in the EnergyAudit Harmonic database.

The maximum capacity of each database is 2 GB (subject to the

capacity of your PC). The following table describes the contents
of each database.
Table 3.1 Database Contents
Databases Contents
EnergyAudit Database System options and defaults

(2 GB maximum) Service point configurations
Network configurations
Call group configurations
Outbound calls list (pending and active calls)
Activity log
Data acquired from devices and Meter Image
Files:
• Load profile data
• Register data
• Voltage quality data
• Event data
EnergyAudit Harmonic Database Harmonic data

(2 GB maximum)
Instructions for maintaining the EnergyAudit database records are

given in Data Retention Settings on page 3-22. Instructions for
maintaining the Harmonic Database records are given in Harmonic
Manager on page 6-10.

Starting the Database Configuration Application

The Database Configuration program is part of the EnergyAudit
program group.
To start the Database Configuration application:

1 From the Windows Start menu, select Programs | EnergyAu-
dit | Database Configuration.
The Database Configuration program opens to its main

window. The example below shows the summary information
for the service point selected in the navigation tree on the left.
Figure 3.2 Database Configuration Main Window
The main window of the Database Configuration component

has two window panes:
• The left window pane is the navigation tree.
• The right window pane is the data view window. It
displays summary information for the node or item you
select in the navigation tree.

2 Click the plus sign for each node in the navigation tree to
expand and display items and summary information for the
following nodes:
• Service Points
• Call Groups
• Networks
• Outbound Calls
• Activity Log
The two window panes have horizontal resize capabilities via a
split window control. The Database Configuration program also
has minimize/maximize/resize functionality. You can access
frequently used functions via standard Explorer techniques such
as right-click, double click, menus, and menu buttons.
Password Security
No user logon or password is required to launch the Database
Configuration program. However, when you try to access a secure
feature such as deleting data or service points, you are prompted
to enter the Administrative or Meter Maintenance password. You
must enter the correct password to access the secure function.
You can access the protected system settings through the
database configuration utility by selecting Options | Settings |
(Data Retention, Timekeeper, Printing, and Security). For more
information see Security Settings on page 3-26.
The password shipped with EnergyAudit is manager. For security reasons,

you should change this password when you begin using EnergyAudit. See
Security Settings on page 3-26 for instructions for changing the password.

When you enter the correct password, access to all secure

functions is provided until you exit the Database Configuration
component.

persons other than the Administrator, SchlumbergerSema
Administrative Password.
Administrative Password Functions

The protected administrative functions include the following:
• Deleting data from the database,
• Changing report headers and footers,
• Changing security passwords, and
• Changing system settings for Data Retention, Timekeeper,
Printing, and Security.
The Administrative Password dialog is shown below.
Figure 3.3 Administrative Password Dialog
Meter Maintenance Password Functions

The protected Meter Maintenance functions include the following:
• Scheduling a reset of demand registers for a service point, call
group, or network, and
• Adjusting a service point’s clock to match the system clock.

The Meter Maintenance Password dialog is shown below.
Figure 3.4 Meter Maintenance Password Dialog
Configuring EnergyAudit COM Ports and Modems

Before you use EnergyAudit to log on to a meter, you must
identify the PC COM ports (serial ports) and modems that
EnergyAudit will use to communicate with meters. Use the Tools |
Resource Configuration option to configure your PC’s COM
ports and modems.
You would normally configure these resources when you install
the EnergyAudit software. After you have configured resources,
you do not need to change these resources unless you make
changes to your PC’s ports or modems.
The Resource Configuration dialog lists all of your PC COM ports
and modems that have been configured by the Resource Manager.
After you have configured the communication resources, you can
log on to metering devices.
Guidelines for configuring a COM port or modem for use by
EnergyAudit are given in the following sections.

Configuring a COM Port

Follow the instructions below to configure a COM Port for use by
the EnergyAudit software. The serial port must exist on your PC
and in your system registry before you add it for use by
EnergyAudit. Serial ports are preconfigured in your PC’s system
registry.
SchlumbergerSema recommends that you configure modems using the TAPI

channel resource as discussed in Configuring a Modem on page 3-11.

EnergyAudit | Database Configuration
2 From the Tools menu, select Resource Configuration.
3 The Resource Configuration dialog appears listing any COM
ports and modems that are already configured for
SchlumbergerSema software.
Figure 3.5 Resource Configuration - COM Ports

4 Click the Add button. The Select Type dialog appears listing
all resource types supported by the Resource Manager.
Figure 3.6 Select Type - COM Port

5 On the Select Type dialog, select COM Channel and then
click the Select button. The Add COM Port dialog appears
listing all COM Ports that are available on your PC and not
currently configured for SchlumbergerSema software.
Figure 3.7 Add COM Port

6 On the Add COM Port dialog, select the specific COM Port you
want the EnergyAudit system to use and then click the Add
button. The COM Channel Properties dialog appears.

7 Select the COM Channel tab.
Figure 3.8 COM 1 Properties: COM Channel Tab

8 For Connection select Direct and click OK. The COM
channel is added to the list of resources on the Resource
Configuration dialog.
You normally do not need to make changes to the

General and Raw Properties tabs. For more information
about the General and Raw properties, see on Page 3-
15.
9 Click OK to return to the Database Configuration main

window.
Configuring a Modem
Follow the instructions below to configure a modem for use by
the EnergyAudit software. The modem must already be installed
on your PC and in your system registry before can you add it for
use by EnergyAudit.

SchlumbergerSema recommends that you use the TAPI channel

resource type to configure a modem for SchlumbergerSema
software.
Adding a modem as a TAPI channel automatically sets up the correct modem

initialization string. If you have previously configured a COM Port for a modem,
SchlumbergerSema recommends that you delete the COM Port and add the
modem as a TAPI channel as described below.

The Resource Configuration dialog is displayed listing any

COM ports and modems that are already configured for
SchlumbergerSema software.
Figure 3.9 Resource Configuration - Modems

3 On the Resource Configuration dialog, click the Add button.

The Select Type dialog is displayed listing all resource types
supported by the Resource Manager.
Figure 3.10 Select Type - TAPI Channel

4 On the Select Type dialog, select TAPI channel and then
click the Select button.
5 The Add TAPI Device dialog is displayed listing all modems
and other TAPI channels that are available on your PC and not
currently configured for SchlumbergerSema software.
Figure 3.11 Add TAPI Device
In the example dialog above, the modem type shown is

the one installed on the PC used for this screen capture.
Your dialog box will show the type of modem installed
on your PC.

6 On the Add TAPI Device dialog, select the specific modem you
want the PC PRO+ 98 system to use and then click the Add
button. The modem Properties dialog appears.
7 Select the TAPI Channel tab.
Figure 3.12 Modem Properties - TAPI Channel Tab

8 For Direction select Outbound and click OK. The TAPI
channel is added to the list of resources on the Resource
• EnergyAudit does not support inbound

communications.
• You normally do not need to make changes to the
General and Raw Properties tabs.
9 Click OK to return to the Database Configuration main

window.

Editing Communication Resource Properties

You can edit the properties of a resource by clicking on the
Properties button on the Resource Configuration dialog. The
Properties dialog contains three tabs which are used as follows:
General Define the display name and physical name

for the COM port (serial port) or modem.
Also enables or disables the resource for
SchlumbergerSema software resource man-
agement.
COM Channel Define the type of connection and direction.

For modems, define the modem initializa-
tion string and the software call from the
program.
Raw Proper- The properties currently defined for the

ties Resource Manager are listed. Click the Add
button to define another resource or click
Edit to change the Property Name or Prop-
erty value.

The Resource Configuration dialog appears listing the
communication resources that have been configured as
SchlumbergerSema software resources.
3 Select the resource you want to edit and then click the
Properties button.
The Properties dialog for the type of resource you selected
appears. Refer to the online help for more information.
4 Click the appropriate tab to select the properties you want to
view or change.

5 Make changes as desired and then do one of the following:

• Click Apply to save your changes and remain on the same
dialog.
• Click OK to save your changes and return to the Resource
Configuring the Daylight Savings Time Option

Use the DST (Daylight Savings Time) dialog to configure the DST
time change dates for your PC-PRO+ 98 system. DST dates are
automatically updated in the meter when you initialize the meter
or if you select the DST option when you reconfigure a meter.
When you select DST from the Options menu, the DST Control
dialog is displayed. The left side of the window lists the years and
the dates on which the DST time change will take place for each
year. The DST dates for North America are used as the default
change dates. The right side of the dialog shows the DST change
times.
The Import/Export DST feature allows you to reuse a DST
configuration on another system without having to reenter the
information. Once you have defined the DST change dates and
times for as many years as you want to define, you can export the
DST configuration for use on another PC-PRO+ 98 system.
To Change the To DST and From DST Times

Set the beginning and ending DST dates for each year by clicking
on the dates shown for each year. The To DST date is the date
when Daylight Savings Time begins and the From DST Date is the
date when the time changes back to standard time.
EnergyAudit | Database Configuration.
2 From the Tools menu, select Daylight Savings Time.

The Daylight Savings Time dialog is displayed.
Figure 3.13 Daylight Savings Time Dialog

3 Click to select each date you want to change.
A calendar appears.
4 Use the arrows or the scroll bar below the calendar to select
the month and date for the time change.
5 To select the Time to Jump To DST and From DST, click and
drag the hands of the clock or enter the time.
6 To configure a year that is not listed, click the Add Year
button.
7 The new year is added to the list on the left. If you skipped
years, the skipped years are added to the list as well.
8 Set the To DST and From DST dates and times for the added
year.
9 To Import or Export the DST configuration, click the Import
or Export button. For information about importing or
exporting the DST configuration, see

10 Continue setting the change times for years as desired. When

you have finished, click the OK button to save your changes.
11 You are returned to the Program Editor main window.
To Add a Year
You can add years to the list of years on the left as follows:
1 Click the Add Year button.
The New year is added to the list on the left. If you skipped
years, the skipped years are added to the list as well.
2 Set the To DST and From DST dates and times for the added
year as described in To Change the To DST and From DST Times on
page 3-16.
To Import a DST Configuration

If you have configured DST dates and times on another
EnergyAudit rev. 2.2 or higher system or a PC-PRO+ 98 rev. 2.3 or
higher system, you can export the DST configuration and then
import it into another EnergyAudit rev. 2.2 or higher system. This
allows you to use the DST configuration from another system
without having to reenter all of the DST information.

3 Click Import.
You are prompted that importing DST information will

overwrite the existing DST information for your system.
4 Click OK to continue the import (or cancel).

If you continue, the Import DST Information dialog is

displayed.
Figure 3.14 Import DST Information
5 For Look In, click the down-arrow to browse and select the
folder where the DST configuration file that you want to
import is located.
6 Select the file and click Open.
The DST configuration is imported and you are returned to

the DST dialog.
7 Click OK to close the dialog.
To Export a DST Configuration

Once you have defined a DST configuration you can export the
configuration for use on another on another EnergyAudit 2.2 or
higher system or a PC-PRO+ 98 rev. 2.3 or higher system. You must
save the DST configuration before you can export it.

3 Click Export. If you need to save the current configuration,
you are prompted to do so.

The Export DST Information dialog is displayed. An example

is shown below.
Figure 3.15 Export DST Information
4 For Save In, click the down-arrow to browse and select the
folder where you want to save the DST configuration file.
5 For File Name, enter a name for the file you are exporting.
6 Click Save.
The DST configuration is exported and you are returned to

the DST dialog.
7 Click OK to close the dialog.
Setting Up the Events Filter

This option allows you to select a global set of events to be
acquired by EnergyAudit. Use this dialog to select the events you
want to monitor for your system.
2 From the Options menu, select Events Filter.
The Events Filter dialog is displayed.

Figure 3.16 Events Filter Dialog
3 Click to select each event you want to monitor.

4 To deselect an event, click the item again to remove the check
mark.
5 When you have checked all events you want to monitor, click
Save to have the system use your selections.
Configuring System Settings

This section describes the system-wide parameters for Data
Retention, Timekeeper, Printing, and Security.
System settings are available only to administrator-level users. When you

choose one of the settings options for the first time, you are required to
provide the administrative password. When you provide the correct
password, you then have access to all protected system functions during the
current session. If you exit the Database Configuration program and re-start
it, you will again be required to provide the password. For more information,
see Password Security on page 3-6.

To define system settings:

2 From the Options menu, select Settings and select one of
the following:
• Data Retention
• Timekeeper
• Printing
• Security
3 Configure the options as described in the sections that follow.
Data Retention Settings

Use this option to define the number of days of data to retain in
the EnergyAudit database. Data older than the number of days
defined will be automatically deleted from the database (rolled
off) based on your selections on the Data Retention dialog.
You can also select whether or not you want your system to
automatically roll off the data or wait for you to manually roll it
off.
Harmonic data is not affected by the data retention settings. You must
manually delete harmonic data using the Harmonic Manager application. See
Harmonic Manager on page 6-10 for more information.
To configure data retention settings, select Options | Settings |

Data Retention.

Figure 3.17 Data Retention Settings
Use this dialog to set the way the system will retain data:
• Automatically Roll-Off Data—check this box to have the
system roll off (delete) data automatically based on the other
settings on this dialog. The alternative is to only roll off data
manually (using the Roll-Off Data Now button).
If you do not check this box, data may accumulate to the point that it affects
memory issues (which will greatly fluctuate depending on number of service
points and the amount of data retrieved) and the minimum date range
required for any analysis purposes. You must be able to recognize system
degradation, and then perform a manual data roll off.
• Activity Log—enter (or select) the number of days you want

the system to retain Activity Log data.
• Load Profile—enter (or select) the number of days you want
the system to retain load profile data.
• Registers—enter (or select) the number of days you want the
system to retain register data.
• Events—enter (or select) the number of days you want the
system to retain event data.
• Voltage Quality—enter (or select) the number of days you
want the system to retain voltage quality data.

• Roll-Off Data Now—click this button to immediately delete

all data older than the number of days set on this dialog.
If you click the Roll-Off Data Now button, you cannot cancel the delete.
Timekeeper Settings
This option allows you to define general clock parameters used by
the EnergyAudit system.
To configure general system settings, select Options | Settings |
Timekeeper.
Figure 3.18 Timekeeper Settings
Use this dialog to define how you want your system to respond to
clock discrepancies between the EnergyAudit PC’s operating
system clock and the meter’s clock. This comparison is made
whenever the system attempts to call a device to upload data.
• Clock Discrepancy—Abort data upload... Check this box
to have the system abort the call to the device if the
Maximum Clock Discrepancy is exceeded.
If you do not check this box, the device clock is compared
with the system clock and discrepancies are logged, but
the call is not aborted.
• Maximum Clock Discrepancy—enter (or select) the

number of minutes of discrepancy between the system clock

and the meter clock that will cause a discrepancy to be logged

in the Activity Log.
If Interrogation for the service point, network, or call group, is configured to

reset the clock when a clock discrepancy is encountered, the meter clock is
reset and then EnergyAudit compares the clocks again. If a discrepancy is still
found, the discrepancy is logged, but another reset does not take place. For
more information, see the following sections:
• For Service Point Interrogation, see Interrogation Configuration Link on
page 4-21
• Network Interrogation Configuration Link on page 4-46
• Editing Call Group Interrogation on page 5-5
• Time Display—Select Local Time to display data in the

service point’s local time. If you do not check this box, data is
displayed in UTC (Universal Time Coordinates) time
(Greenwich Mean Time).
Printing Settings
This option allows you to define the text that you want to display
in the header and footer of your EnergyAudit reports.
To configure printing settings, select Options | Settings |
Printing. The dialog shown in Figure 3.19 displays.
Figure 3.19 Printing Settings
• Report Header—enter the text you want to display in the

report header.
• Report Footer—enter the text you want to display in the
report footer.

Security Settings
Energy Audit provides the following two levels of security in the
form of password protection:
• Administrative access to database settings that allow the
deletion of data, such as deleting a service point
configuration.
• Meter maintenance access during manual calls to reset
demand registers or adjust the device’s clock.
The Administrative Password is required when you attempt to
perform secure system functions, such as accessing Database
Settings, deleting data from the database, or deleting a service
point configuration. The Meter Maintenance Password is required
when you attempt to reset demand registers or the device clock
for a manual outbound call.
Password Prompts
You are only prompted to enter the Administrative password or
the Meter Maintenance password one time during a session. After
you enter the correct password, you can access the appropriate
secure functions from the menu. You will not need to enter the
password again unless you exit the Database Configuration
session and then start another session.
For example, if you are running Database Configuration and you
enter the Administrative Password, you can then perform any of
the administrative system functions as long as you do not exit the
Database Configuration program. If you exit and then restart the
Database Configuration program, you are prompted to reenter the
Administrative Password before you can access an administrative
system function.
When access to a secure feature is requested, you are prompted to
enter the Administrative password or the Meter Maintenance
password.
• If the password you enter is accepted, you can access all
secure features for that password level. The secure system
functions are unlocked and they remain unlocked until you
exit the Database Configuration program. After you restart

the Database Configuration program, you must reenter the

password to access secure functions.
• If the password is not accepted, access to the secure features
is denied. The password prompt is displayed each time a
secure feature is requested until a valid password is entered.

To Create or Modify Passwords

The Security option allows you to define the Administrative and
Meter Maintenance passwords.
The password shipped with EnergyAudit is manager. For security reasons,

you should change this password when you begin using EnergyAudit.
To define a new Administrative or Meter maintenance password,

select Options | Settings | Security.
Figure 3.20 Security Settings
Use this dialog to define the new Administrative and Meter

Maintenance passwords.

• New Password—enter the new password you want the

system to require for access to restricted functions.
• Confirm New Password—enter the password again exactly
as in the New Password field to confirm the password. If the
entries in these two fields do not match, you will be required
to enter the password again.
• The password you define replaces the current administrative

password. Be sure to write down the password for your
records and keep it in a secure place.
• For locations where security is important and the PC running
the EnergyAudit Database Configuration component can be
accessed by persons other than the Administrator,
SchlumbergerSema recommends that you always exit the
Database Configuration component after completing any
changes that require you to enter the Administrative
Password.
Setting Service Point Defaults

Default values provide you with a quick and easy way to configure
service point, device, call window, communication, and
interrogation information for a service point. The values you
define as defaults are used when you create a new service point,
add a new device to a service point, or communicate with a
service point. By setting default values, you reduce the number of
modifications you need to make when you create new service
point records in your database. This functionality helps you
simplify the process of setting up your database.
You should determine the default values based on the
characteristics of the majority of the metering devices planned for
your EnergyAudit system. You can change the parameters for
individual service points as needed when you configure the
individual service points.

Service Point Defaults

To define general Service Point default values, select Options |
Service Point Defaults | Service Point from the Database
Configuration menu bar.
Figure 3.21 Service Point Defaults
Use this dialog to indicate the Service Point default values to use
when you create new service points:
• Use DST—check this box to use Daylight Savings Time
(DST) change dates for the new service points.
• Time Zone—select the default time zone to use when
creating the new service points.
• Transformer Factor—enter the default transformer factor
value to use when creating new service points.
• VT Ratio—enter the default VT ratio value to use when
creating new service points.
• CT Ratio—enter the default CT ratio value to use when
creating new service points.
• Nominal Voltage—enter the default nominal voltage value to
use when creating new service points.

• Register Rollover—enter the default register rollover value

to use when creating new service points. When this value is
reached, the register rolls over to zero again.
Device Defaults
To define Device default values, select Options | Service Point
Defaults | Device from the Database Configuration Menu Bar.
Figure 3.22 Device Defaults
Use this dialog to define the Device default values to use when
you configure new service points:
• Type—select the type of device to use when creating service
points.
• Use Null Password—check this box if most or your metering
devices use a NULL device security code for communication.

Call Window Defaults

To define Call Window default values, select Options | Service
Point Defaults |
Call Windows from the Database Configuration menu bar.
Figure 3.23 Call Window Defaults
Use this dialog to define the Call Window default values to use
when you configure a new service point:
• Use Call Windows—check this box to enable the use of call
windows for the new service point. When you check this box,
the times you indicate in the Start and Stop times are used
for the new service point.
• Weekday/Weekend Call Windows—enter the Start and
Stop times for the Weekday and Weekend call windows.

Communication Defaults
To define Communication default values, select Options |
Service Point Defaults | Communication from the Database
Configuration menu bar.
Figure 3.24 Communication Defaults
Use this dialog to define the Communication default values to use

• Network Type—select the Standalone or Multi-drop for the
network type.
• Baud Rate—select the default baud rate to be used when
communicating with the device at the new service point.
• Connection Retries—select the number of times to re-dial
the device when an initial call fails.
• Connection Type—select Serial or Modem for the default
connection type.
• COM Port—if you selected Serial for the Connection Type,
select the default EnergyAudit system PC COM Port to use for
communicating with service points
• Retry Delay—select the number of minutes to wait between
dialing retries.

Interrogation Defaults
To define interrogation default values, select Options | Service
Point Defaults | Interrogation from the Database Configuration
Menu Bar.
Figure 3.25 Service Point Interrogation Defaults
Use this dialog to define the Interrogation default values to use

• Frequency—select the default calling frequency to use for
interrogating devices. The frequency determines how often
devices are interrogated.
• Period—select the period you want to interrogate the device.
The options in this field change based on your Frequency
selection. For example, if you select a frequency of Minutes,
this field allows you to select the number of minutes; if you
select a frequency of Weekly, this field allows you to select the
day of the week.
• System Time—enter the default time of day to use for
interrogating the devices.

• Adjust device clock before upload—If you want the device

clock to be reset before an upload if a clock discrepancy is
encountered, check this box. If you check this box, one
adjustment will be made and the clock discrepancy will be
logged. If a discrepancy still exists, the discrepancy is logged
again. The clock discrepancy is defined in Options | Settings |
Timekeeper. For more information see Timekeeper Settings on
page 3-24.
• Data Types to Acquire—check the default the types of data
you want to acquire.
Setting Network Defaults

Define the Network default values based on the characteristics of
the majority of the networks planned for your EnergyAudit
system. You can change the parameters for individual networks as
needed when you configure the networks.
Interrogation Defaults
To define network interrogation default values, select Options |
Network Defaults | Interrogation from the Database
Configuration Menu Bar.

Figure 3.26 Network Interrogation Defaults
Use this dialog to define the Interrogation default values to use

when you configure a new network:
• Frequency—select the default calling frequency to use for
interrogating devices installed in network configurations. The
frequency determines how often devices are interrogated.
• Period—select the period you want to interrogate the
devices. The options in this field change based on your
Frequency selection. For example, if you select a frequency
of Minutes, this field allows you to select the number of
minutes; if you select a frequency of Weekly, this field allows
you to select the day of the week.
• System Time—enter the default time of day to use for
interrogating the devices.


page 3-24.
• Data Types to Acquire—check the default the types of data
you want to acquire.

Chapter 4 Configuring Service Points and Networks
The Database Configuration component is the EnergyAudit

application that you use to identify each metering service point
and configure the information required to make outbound calls to
service points and acquire data from service points. All
configuration information is stored in a database or in the system
registry.
This chapter describes how to access the Database Configuration
program and how to configure service points and networks. This
chapter also discusses using the totalization feature to create
totalized load profile channels and totalized service points that
consist of only totalized channels.
Before you begin configuring service points and networks, configure the
system-wide parameters, System Settings, and the Service Point Defaults as
discussed in Chapter 3.
Creating and Using Service Points

For each metering device that you want to monitor, you must
create a service point. The service point record identifies the
individual device or Meter Image File, the kind of data to be
retrieved and analyzed, and the information needed to
communicate with the device or Meter Image File to obtain the
data. When you configure each service point, EnergyAudit creates

Configuring Service Points and Networks
a record in the database. Use the Database Configuration

component to set up, access, and modify your database of
metering service points.
You must configure your PC COM ports and modems for use by EnergyAudit
using the Resource Configuration option on the Tools menu before you can
communicate with a service point.
Service point names must be unique. If you attempt to reuse an

existing service point name, a message is displayed asking you to
assign a unique name.
After you have created the new service point, you can modify the
configuration as needed for each individual service point using the
Configuration Links. You can also update a configuration and
rename a service point.
Types of Service Points

You can configure the following types of service points:
• Standalone – A single meter from which EnergyAudit will
acquire data in a separate phone call or interrogation. For
more information see Configuring a Standalone Service Point on page
4-8.
• Networked – A group of meters connected in a multi-drop
Mini-DLMS, multi-drop QDIP, or phone line-sharing
configuration. You first create and name each network and
then create a network service point for each meter in the
network. After the network is created, EnergyAudit will
interrogate all devices in the network during a single phone
call based on the communication and interrogation
parameters for the network. For more information see:
• Using Network Configuration Links on page 4-42
• Configuring a Shared Line Network Service Point on page 4-39
• Totalized – A virtual service point that combines the same
type of load profile data from several different service points.
For example, a commercial franchise may want to look at the
same type of data from three different locations. When you
configure a totalized service point, you select the service
points and channels that will be totalized. No metering device
information is associated with a totalized service point. For

more information see Configuring a Totalized Service Point on page 4-

58.
• Meter Image File–A service point based on the
configuration in a Meter Image File (Hand-held retriever
programmer/laptop file format), such as a Meter Image File
exported from the PC-PRO+ 98 system. During the
configuration process, EnergyAudit will access the Meter
Image File, retrieve the configuration information, and create
a service point based on the configuration of the Meter Image.
For more information see Configuring a Meter Image File Service
Point on page 4-62.
Service Points Node

When you select the Service Points node in the Database
Configuration navigation tree, it expands to list all service points
in the database. Service points are listed alphabetically. The detail
window displays the specific information stored in the database
for all service points. An example is shown below.

Figure 4.1 Service Points List
You can sort the service point list by clicking on a column

heading. The first time you click a column heading, the column is
sorted in ascending order. If you click on the column heading a
second time, the column is sorted in descending order.
Viewing Service Point Details

When you select a service point in the navigation tree, the detail
properties for that service point are shown in the data view detail
window as shown in Figure 4.2.
Figure 4.2 Service Point Navigation Tree and Details
Service Point Navigation Tree Options

When the list of service points is expanded in the navigation tree,
you can access additional functions by selecting a service point
and clicking the right mouse button. A pop-up menu is displayed
listing the following options:

• Save As—same as main menu File | Save As option.

• Delete—deletes the service point and all data related to the
service point from the database. This function requires
administrative privileges.
• Rename—same as main menu File | Rename option.
• Delete Acquired Data—deletes all acquired data for that
service point. This function requires administrative privileges.
• Update Service Point—repeats the auto configure
operation.
• Tools—same as main menu Tools | Data Viewer option.
Each of the functions displayed on the pop-up menu is also
available on the menus on the Database Configuration menu bar.
Configuration Sources and Auto-Configure

When you create a new service point (File | New Service Point) or
update a service point (Edit | Update Service Point) configuration,
you select the source of the configuration information. The
configuration source can be a metering device or a Meter Image
File.
During a service point configuration or a service point update, the
Auto Configure process communicates with the individual device
or Meter Image File (hand-held retriever programmer/laptop file
format) to obtain the configuration information and set up the
EnergyAudit database records for the service point.
When you create a new service point or update a service point, the
Auto Configure process immediately establishes communication
with the device or Meter Image File to retrieve the following
device configuration information:
• Load profile and register configuration (you are prompted to
select the registers and load profile channels)
• Multipliers
• Call Windows
• Device Type and Model
• Firmware, Hardware, and Processor versions

The Auto Configure process only retrieves the service point

configuration; the data from the device or Meter Image File is not
acquired. During the Auto Configure process you identify the load
profile channels and register data that you want to acquire for the
service point during scheduled or manual outbound calls.
The following table describes the Auto Configure Process for each
configuration source.
Table 4.1 Configuration Sources
Source Auto Configure Process
Device Use this option to telephone the meter and retrieve the configuration information from the device
during the configuration process. This option is recommended for service points that you will
telephone for data acquisition.
Select the metering device associated with this service point. The system immediately calls the
device to retrieve the device configuration information. During the Auto Configure process you are
prompted to select the channels and registers that you want to retrieve for this service point.
For more information, see the following topics:
• Configuring a Standalone Service Point on page 4-8
• Using Network Configuration Links on page 4-42
• Configuring a Shared Line Network Service Point on page 4-39
Meter Image Use this option to configure a service point based on the configuration in a Meter Image File (formerly
File called HHF–handheld retriever programmer/laptop format), such as a Meter Image File exported from
the PC-PRO+ 98 system. During the configuration process, EnergyAudit will access the Meter Image
File, retrieve the configuration information, and create a service point based on the Meter Image File
configuration.
To configure a service point based on a Meter Image File, select the Meter Image File that you want
to use for this service point. The system opens the selected Meter Image File and retrieves the device
configuration information. You are prompted to select the channels and registers that you want to use
for this service point.
For more information, see Configuring a Meter Image File Service Point on page 4-62.
• For network service points, the configuration source is always the

device.
• You must configure your PC COM ports and modems for use by
EnergyAudit using the Resource Configuration option on the Tools menu
before the Auto Configure process can communicate with a service
point.


Configuring a Standalone Service Point

Use this option to configure a service point for a single meter from
which EnergyAudit will acquire data in a separate phone call or
interrogation. During the configuration, the Auto Configure
process will establish communication with the device, retrieve the
configuration information from the device, and create a record for
the service point in the EnergyAudit database. You will be
prompted to select the channel and register data that will be
retrieved when service point is interrogated.
If EnergyAudit cannot connect to the device, a service point is
created based on the device default values (Options | Device
Defaults). You can later use Edit | Update Service Point to connect
to the device and update the EnergyAudit database with the
device configuration.
If you are creating multiple service points that are configured
similarly, after you have created the first service point, you can
use the File | Save As option to save and rename the service point.
Since you would not have to connect to each device, the Save As
method can expedite the process of creating the new service
points.
Service points that are configured from Meter Image Files and
Totalized service points are also considered standalone service
points. For more information see Configuring a Meter Image File Service
Point on page 4-62 and Configuring a Totalized Service Point on page 4-58.
To configure a standalone service point:

1 Do one of the following:
• Click the New Service Point icon on the Toolbar.
• Select File | New | Service Point | Standalone Service
Point.
• In the navigation tree, right-click the Service Points node
and select New | Standalone Service Point.

The New Service Point Dialog is displayed.
Figure 4.3 New Service Point - Standalone
2 For Configuration Source, select Device.

3 Complete the following information for the new service point:
• Uses DST—if the new service point to recognize and
adjust for DST, check the box.
• Name—enter a unique name to identify this service point.
This field is required.
• Location—enter a description of the location for this
service point. This field is optional.
• Time Zone—select the time zone where this service
point is located. This field is required.
4 Complete the following information to identify the metering
Device:
• Type—indicate the type of metering device installed at
this service point.

• Use Null Password—check this box to use a null device

security code when communicating with this service
point. Use this field as needed.
• Unit ID—enter the unit identification number of the
device at this service point. This field uniquely identifies
the metering device in the system.
• Password—If the device is programmed with a security
code, enter the device security code.
• Serial Number—enter the serial number of the device at
this service point. This field is optional.
5 Complete the Communication fields:
• Connection Type—select the connection type for this
service point.
• If you select Serial, the COM Port field is added to
the dialog. Select your PC’s COM port that will be
used to connect to devices.
• If you select Modem, the Telephone Number field is
added to the dialog. Enter the telephone number
the system will dial to communicate with this service
point.
• Device Address—enter the address for this device. For
standalone network types, you would typically use device
address 1. For multi-drop configurations, each meter is
assigned a separate device address; typically the meter
with the modem would be assigned device address 1.
• Baud Rate—enter (or select) the baud rate to be used
when communicating with this service point.
6 After you complete the fields on the dialog, click Next.
7 Click Next.

The Auto Configure function connects to the device and

uploads the register, load profile, multiplier, and call window
configuration.
Figure 4.4 Auto Configuration - Uploading Meter Information
8 You are prompted to select the load profile channels you want
to use for this service point.
Figure 4.5 Auto Configuration - Select Load Profile Channels
9 Select the load profile channels and then click OK.
The channels you selected are displayed for confirmation.

10 Click Next to confirm your selections.

11 You are prompted to select the registers you want to use for
this service point.
Figure 4.6 Auto Configuration - Select Registers
12 Select the registers and then click OK.
The registers you selected are displayed for confirmation.

The database record for the service point is configured. You

are returned to the main window.
14 In the navigation tree, select the service point name and
select the Interrogation Configuration Link to set up a
schedule for data acquisition for this service point. For more
information see Interrogation Configuration Link on page 4-21
You can change the service point configuration at a later time as needed
using the Edit | Update Service Point function. For more information see
Updating a Service Point Configuration on page 4-69.

Saving Service Points

When you are creating a new service point, it is saved just prior to
starting auto configure. The service point is automatically saved
so that auto configure can access the service point data via the
database. It is also saved in case the autoconfigure process cannot
successfully call the device. If the call fails, you are not required to
re-enter the information.
After a service point has been edited, user action is required to
save the edited data. If you have not yet saved any edited
configuration data when a new view is requested, a prompt to
save the edited data displays with Yes, No, and Cancel options.
Save Service Point As

Choosing the File | Save As option creates a new service point
based on a similar service point configuration. The Save As
feature uses the values of the currently selected service point to
configure the new service point.
Service point names must be unique. If you attempt to reuse an
existing service point name, a message box displays and you must
change the name.
After you create the new service point, you can modify the
configuration as needed using the Configuration Link dialogs. See
Using Service Point Configuration Links on page 4-15 for more information.
Deleting Service Points

You must have the proper administrative permission rights to be
able to delete service points from the Database Configuration
program. A confirmation mechanism ensures that you have the
proper rights.
Deleting a service point removes all references and data for the
service point from the database, including outbound calls.

Renaming Service Points

After you have a service point open in the Database Configuration
program, you can rename it by doing one of the following:
• Choosing the File | Rename option.
• Right-clicking the Service Point in the navigation tree, and
then selecting the Rename option from the pop-up menu.
Figure 4.7 Rename Service Point
Type the new name you want to associate with this service point,
and then click OK.

Using Service Point Configuration Links

Use the Configuration Links to update information for a service
point. When you select a service point in the navigation tree, the
detail window displays summary information and a list of the
Configuration Links for that service point including:
• Service Point
• Device
• Call Windows
• Communication (Not available for network service points)
• Interrogation (Not available for network service points)
• Statistics
• Load Profile
• Registers
• Harmonics
• Thresholds
To View or Change Configuration Link Information:

1 Click on the service point in the navigation tree on the left to
open the service point.
2 Click on the item in the list of Configuration Links.
The configuration link dialog is displayed.

3 You can modify the configuration for a service point by
making changes as needed on the configuration link dialogs.
4 Click the Save button to save your changes in the
EnergyAudit database.

Service Point Configuration Link

This option allows you to view currently defined information
about this service point. To view service point settings, select
Service Point from the list of configuration links.
Figure 4.8 Service Point Configuration Link
Use this dialog to view or modify:

• Use DST—a check in this box indicates that the device at this
service point is currently configured to use Daylight Savings
Time change dates.
• Location—the name for the site where this service point is
located.
• Time Zone— the time zone where this service point is
located.
• Transformer—the Transformer Factor and VT and CT
Ratio values currently defined for this service point.

• Miscellaneous—the Nominal Voltage, Register Rollover,

and Service Voltage currently defined for this service point.
• Notes—any free-form text information associated with this
service point.
Device Configuration Link

This option allows you to view specific information about the
device located at this service point. To view device settings, select
Device from the list of configuration links.
Figure 4.9 Device Configuration Link
Information retrieved from the device is displayed at the top of

this dialog. You can change the following information in the
EnergyAudit database:
• Unit ID—the unit identification number currently assigned to
the device at this service point.
• Serial Number—the serial number assigned to the device at
this service point.
• Password—the current device security code used to access
the meter.
• Use Null Password—a check in this box indicates that the
device at this service point is currently configured to use a
null security code.

Call Windows Configuration Link

This option allows you to view or modify specific information
indicating if the service point uses call windows when
interrogating devices and, if they are used, the active times for
these call windows. To view outbound call settings, select Call
Windows from the display shown in Figure 4.2.
Figure 4.10 Call Windows Configuration Link
Use this dialog to view or change:

• Use Call Windows—if this box is checked, call windows are
used when interrogating the device.
• Weekday Start/Stop—the time slot the call window is active
on weekdays.
• Weekend Start/Stop—the time slot the call window is active
on weekends.
Any outbound call can be made within or without call windows
whether or not call windows are enforced (the Use Call
Windows box is checked).
• When call windows are not enforced inside EnergyAudit, the
call scheduling checks the frequency, period, and time. If the
date/time calculated is not inside a call window, call windows
are not enforced.
• When call windows are enforced inside EnergyAudit,
scheduling a recurring outbound call (either in Data
Acquisition or Database Configuration) adjusts the date/time
calculated to be within the next available call window. You

can still change the call’s date/time to be outside the call

windows when confirming the recurring outbound call in the
interrogation configuration or in the outbound call queue.
If the device is programmed to not allow calls outside of call windows, it

should not answer regardless of the settings in the configuration utility or the
date/times the call is to occur. After creating a service point with auto
configure, the call windows should match what has been programmed in the
device.
Communication Configuration Link

The Communication dialog contains the settings that control
communication with the device. You can change these settings as
needed. To view the Communication configuration, select
Communication from the list of configuration links.
Figure 4.11 Communication Configuration Link

Use this dialog to view or change the following information:

• Network Type—This information is displayed.
• Connection Type—select the connection type for this
service point.
• COM Port or Telephone Number—for serial connections,
select the EnergyAudit PC COM port that you will use for
communication with service points; for modem connections,
enter the phone number of the service point.
• Baud Rate—enter (or select) the baud rate to be used when
communicating with this service point.
• Re-dial Delay—select the number of minutes to wait
between dialing retries.
• Dial attempts—select the number of times EnergyAudit
should attempt to call the device if the first attempt is not
successful.

Interrogation Configuration Link

Use this option to view the current interrogation frequency for
this service point. To view the interrogation configuration, select
Interrogation from the list of configuration links.
Figure 4.12 Interrogation Configuration Link
Use this dialog to view or change the interrogation information:

• Calling Frequency—the interrogation call frequency
currently defined for this service point.
• Calling Period—the interrogation period currently defined
• System Time—the scheduled time for the interrogation.
page 3-24.

• Data Types to Acquire—the type of data the system will

acquire when interrogating this service point.
Because of the database limitations, you should use care when selecting data
to acquire. If you choose to acquire many data types, you may fill the database
up quickly.
Statistics Configuration Link

This option allows you to view a summary of the number of
interrogations that have occurred for this service point. To view
statistics, select Statistics from the list of configuration links.
Figure 4.13 Statistics Configuration Link
This dialog displays a synopsis of interrogation information for

this service point, including the number of successful
interrogations, the number of interrogations that were not
successful, and the number of timeouts that occurred while the
system was attempting to interrogate this service point.

Load Profile Configuration Link

This option allows you to view the load profile configuration for
this service point.
EnergyAudit can retrieve and store some load profile quantities
that are calculated by the device server. For more information see
Calculated Quantities on page 1-10.
To view load profile specifics, select Load Profile from the list of
configuration links.
Figure 4.14 Load Profile Configuration Link
Use this dialog to view or modify the load profile channels

currently configured for this service point. You can also create
totalized channels and totalize on demand. For instructions for
creating a totalized channel, see Creating a Totalized Channel for a
Service Point on page 4-54.
To delete a load profile channel, select the channel row number
and click Delete. Once this information is deleted, it is not
recoverable. You can simultaneously select multiple channels for
deletion by clicking the pushbutton for each channel you want to
delete, and then clicking Delete.

Registers Configuration Link

This option allows you to view the current registers selected for
upload for this service point. Each service point can store n
register quantities. (The number of quantities is limited only by
your system size.) To view register specifics, select Registers
from the list of configuration links.
Figure 4.15 Registers Configuration Link
Use this dialog to view the registers currently configured for this
service point.
To delete a register, click the pushbutton on the left side of the
row containing the information you want to delete as shown in
Figure 4.15. When you click the pushbutton, the register row is
highlighted and the Delete button becomes available. You must
confirm the deletion before the system will actually delete the
register information. Once this information is deleted, it is not
recoverable. You can simultaneously select multiple registers for
deletion by clicking the pushbutton for each register you want to
delete, and then clicking Delete.

Harmonics Configuration Link

This option allows you to view the harmonic quantities currently
selected for uploading from the device for this service point. To
view harmonics configuration, select Harmonics from the list of
configuration links.
You can program the Q1000 to collect voltage and current amplitude and
angle information for each of the 3 phases for the fundamental and up to the
20th harmonic—or 4 x 3 x 20 possible selections. In order to simplify the user
interface, the harmonic selection values apply to all of the selected phases.
The data acquisition program logs an error if an attempt is made to upload a
quantity that is not being measured by the device.
Figure 4.16 Harmonics Configuration Link
The checked boxes indicate data to be acquired from the service

point. Use this dialog to view or change the following settings:
• Phase—the phase(s) for which the service point is currently
configured to acquire harmonics data.
• Type—the types of harmonic data this service point is
currently configured to acquire.
• Harmonic—the harmonic data this service point is currently
configured to acquire.
For related information, see Harmonic Manager on page 6-10.

Thresholds Configuration Link

Use this option to view the current thresholds for this service
point. The settings on this dialog are used to calculate the values
for the harmonic viewers. To view the interrogation configuration,
select Thresholds from the list of configuration links.
Figure 4.17 Thresholds Configuration Link
Use this dialog to view or change the following settings:

• Maximum—the maximum current demand load required for
this service point. (This value is used to calculate the
percentage of current threshold for the IEEE 519 harmonic
summary graph and the spectrum analysis graph.)
• Short Circuit—the transformer short-circuit current
threshold. This is the maximum transformer demand before
short-circuit. (This value is used to calculate the IEEE 519
summary graph values.)

Configuring Networks and Network Service Points

The networks feature allows multiple service points connected in
a multi-drop or phone line sharing network configuration to
communicate with the EnergyAudit system in a single phone call.
This section describes how to create networks and network
service points.
You must create the network in EnergyAudit before you can configure the
network service points.
Networks Overview
When you configure a network, you assign a unique network name
for each network, define the communication parameters, and
create the interrogation schedule for the network. You then create
a network service point for each meter in the network and identify
the specific network to which the service point belongs. Each
network service point has a unique address that identifies each
meter and determines the order in which the networked meters
communicate with EnergyAudit during data acquisition.
During the configuration of each network service point, the auto
configure process calls the meter and uploads the meter
configuration to create the service point record in the

The following table shows the EnergyAudit support for Multi-

Drop and Shared-line networks for each device type.
Table 4.2
Multi-Drop
Stand- Shared
Meter Type Mini-
alone QDIP SCS Line
DLMS
QUANTUM Q1000 X X X
QUANTUM X X
SENTINEL X X
VECTRON X X X
FULCRUM SQ400 X X
FULCRUM SL300 X X
For more information about Multi-Drop and Shared-line networks,

see the following sections:
• Multi-Drop Networks on page 4-28.
• Phone Line Sharing Networks on page 4-29.
Multi-Drop Networks
Multi-Drop network configurations are supported for the
following device types:
• Multi-drop Mini-DLMS - Q1000 devices
• Multi-drop QDIP - Q1000, QUANTUM, and SQ400 devices
• Multi-drop SCS - VECTRON devices
For multi-drop networks, the device ID for the service point
determines the order for communication with the meters in the
network.

The following diagram shows an example of a multi-drop network

configuration:
Figure 4.18 Multi-drop Network
Multi-drop configurations can use direct (serial) connections or

modem connections. For modem connections, all devices in the
multi-drop configuration use the same phone number, however
the device address identifies the individual device to which you
will connect. You can assign device address 1 to the meter that has
the internal or external modem, assign the next service point
meter device address 2, and so forth.
Phone Line Sharing Networks

Phone line sharing network configurations are supported for
SENTINEL, VECTRON, and FULCRUM devices.
For phone line sharing networks, you must configure the network
service point for the master meter first and then configure the
service points for the subordinate/slave devices.

The following diagram shows an example of a phone line sharing

(shared-line) configuration for a SENTINEL meter:
Figure 4.19 SENTINEL Phone Line Sharing Network
The following diagram shows an example of a phone line sharing

(shared-line) configuration for a VECTRON or FULCRUM meter:
Figure 4.20 VECTRON or FULCRUM Phone Line Sharing Network
Connect-to-next daisy chain configurations are not supported.

Networks Node
When you select the Networks node in the Database
Configuration navigation tree, it expands to list all networks in the
database. Networks are listed alphabetically. The detail window
displays the specific information stored in the database for all
networks as shown in the example below.
Figure 4.21 Networks List
You can sort the networks list by clicking on a column heading.

The first time you click a column heading, the column is sorted in
ascending order. If you click on the column heading a second
time, the column is sorted in descending order.

Viewing Network Details

When you select a network in the navigation tree, the detail
properties for that network are shown in the data view detail
window as shown in the example below.
Figure 4.22 Network Navigation Tree and Details
Network Navigation Tree Options

When the list of networks is expanded in the navigation tree, you
can access additional functions by selecting a network and
clicking the right mouse button. A pop-up menu is displayed
listing the following options:
• Save As—Save the selected network configuration as a new
network–same as main menu File | Save As option.
• Delete—deletes the selected network from the database and
all data related to the network. This function requires
administrative privileges.

• Rename—Rename the selected network–same as main menu

File | Rename option.
Each of the functions displayed on the pop-up menu is also
available on the menus on the Database Configuration File menu.
Creating a New Network

The network configuration controls communication with all the
meters in a multi-drop or phone line sharing network.
You must create the network in EnergyAudit before you configure the network
service points.
After you have created a network, you can use the Network
configuration links to edit the description, communication, and
interrogation information as needed.
After the network and all network service points are configured,
all meters in the network are called in a single phone call based on
the network interrogation schedule.
To create a new network:

• Click the New Network icon on the Toolbar.
• Select File | New | Network.
• In the navigation tree, right-click the Networks node and
select New.

The New Network dialog is displayed.
Figure 4.23 New Network Dialog
2 For Name, enter a maximum of 32 characters to identify the

new network.
3 Select the Network Type:
• Shared Line VECTRON, FULCRUM–For more
information see Phone Line Sharing Networks on page 4-29.
• Multi-Drop (Mini-DLMS) Q1000–For more
information see Multi-Drop Networks on page 4-28.
• Multi-Drop (QDIP) Q1000, QUANTUM, SQ400–For
more information see Multi-Drop Networks on page 4-28.
• Multi-Drop (SCS) VECTRON–For more information
see Multi-Drop Networks on page 4-28.
• Shared Line SENTINEL–For more information see
Phone Line Sharing Networks on page 4-29.
4 Select the Connection Type: modem or serial.


• For modem connections, also enter the Phone number
to be used to communicate with this network.
• For serial connections (direct connection), also enter the
PC COM port number to be used to communicate with
this network.
6 Select the Baud Rate for communication with this network.
7 Click Save to save your changes and close this dialog.
The Network is added to the Network Node.
Figure 4.24 Network Node
8 In the navigation tree, select the Network and then select the
Interrogation Configuration Link to set up the interrogation
schedule for this network. See Interrogation Configuration Link on
page 4-21.
9 Configure a Network Service Point for each meter in the
network as described in one of the following:
• Configuring a Multi-Drop Network Service Point on page 4-36
• Configuring a Shared Line Network Service Point on page 4-39.

Configuring a Multi-Drop Network Service Point

Use this option to configure a network service point for a Q1000,
QUANTUM, or SQ400 meter that is installed in a multi-drop
network configuration.
You must create the network first and then configure a network service point
for each meter in the network.
During the service point configuration, the Auto Configure

the individual service point in the EnergyAudit database. You will
be prompted to select the channel and register data to be retrieved
when service point is interrogated.
To configure a service point for a multi-drop network:

1 Create and save the network. For more information see Creat-
ing a New Network on page 4-33.
2 To open the New Network Service Point dialog, do one of the
following:
• Select File | New | Service Point | Network Service
Point.
and select New | Network Service Point.

The New Network Service Point dialog is displayed.
Figure 4.25 New Network Service Point - Multi-drop
3 For Configuration Source, Device is pre-selected.

4 Complete the following information for the new service
point:
Device:
this service point.


6 Complete the following Communication information:
• Network Name—select the network that this service
point is a member of.
• Device Address—enter the address for the individual
device. For multi-drop configurations, each meter is
assigned a separate device address; typically the meter
with the modem would be assigned device address 1.
7 After you complete the fields on the dialog, click Next.

configuration. The Auto Configuration Select Channels dialog
is displayed.
8 Select the load profile channels you want to use for this
service point. Click OK. The channels you selected are
displayed. Click Next to continue.
The Auto Configuration Select Registers dialog is displayed.

9 Select the registers you want to use for this service point.
Click OK. The registers you selected are displayed. Click
Next to continue. The database record is configured for the
network service point. You are returned to the main window.
10 Configure a network service point for each meter in the
network as described in steps 2 through 9.

Configuring a Shared Line Network Service Point

Use this option to configure a network service point for a
SENTINEL, VECTRON, or FULCRUM meter that is installed in a
phone line sharing network configuration.
You must create the network first and then configure a network service point
for each meter in the network. Configure the Master first, then each slave.
To ensure that EnergyAudit can communicate with each meter,

you must configure the network Master meter first and then
configure the network service points for the subordinate/slave
meters.
During the service point configuration, the Auto Configure
the individual service point in the EnergyAudit database. You will
be prompted to select the channel and register data to be acquired
when service point is interrogated.
To configure a service point for a shared line network:

1 Create and save the network. For more information see Creat-
ing a New Network.
2 Configure a network service point for each meter in the
network starting with the master as described in steps 3
through 10.
3 To open the Network Service Point dialog, do one of the
following:
• Select File | New | Service Point | Network Service
Point.
and select New | Network Service Point.

The Network Service Point dialog is displayed.
Figure 4.26 Network Service Point - Shared Line
4 For Configuration Source, Device is pre-selected.

Device:
this service point.


7 Complete the Communication fields:
• Network Name—select the network that this service
point is a member of.
• Device Address – select the individual device in the
network. (Configure the master meter first and
complete the Auto Configure process described in steps 8
through 10.)
8 Click Next.

configuration. The Auto Configuration Select Channels dialog
is displayed.

Next to continue.
The database record is configured for the network service

point. You are returned to the main window.
11 Configure a network service point for slaves 0 next and
then slaves 1, 2, and 3 (in that order), as described in steps
3 through 10.

Using Network Configuration Links

Use the Configuration Links to view the network service point
members.
Network Members Configuration Link

The Network Members Configuration Link shows the network
service points assigned to a network and their device addresses.
The Members Configuration Link also allows you to deactivate a
network member (network service point) without deleting the
service point.
When you deactivate a network member, the Network Type for
the service point is changed to Standalone. You can then add the
Standalone service point to another network using the Update
Service Point feature (Edit | Update Service Point). For more
information see Updating a Service Point Configuration on page 4-69.
To remove a network member:

1 In the navigation tree, click the + symbol for the Networks
node to list the networks. Select the network for which you
want to delete a member.

2 In the detail window under Configuration Links, click

Members. The Members dialog is displayed listing service
points and their device addresses.
Figure 4.27 Network Members
3 To remove a network member, in the Include column click to

remove the check mark.
The service point is removed from the network and the

Network Type for the service point is changed to Standalone.
• Click Save to save your changes and close this dialog.
• Click Cancel to close this dialog without saving your
changes.
5 You are returned to the main window.

Network Communication Configuration Link

After you have created a network, you can use the
Communication configuration link to edit communication
parameters as needed.
To change the network communication parameters:

Use the Communication configuration link to view and modify the
configuration used to communicate with the network meters.
node to list the networks. Select the network that you want to
modify.
Communication. The Communication dialog is displayed.
Figure 4.28 Network Communication
3 Change the following information as needed:

• Network Type – The network type is displayed.
You cannot change the Network Type for an existing

network. You must create a new network.
• Connection Type – For modem connections, also enter

the Telephone Number of the service point. For serial
connections, also select the PC COM Port.

• Telephone Number of the device for modem

connections or the PC COM Port to use for serial
connections.
• Baud Rate – Select the baud rate for communication
between the EnergyAudit PC and the serial connection or
local modem.
• Redial Delay - This is the number of minutes to wait
before the system dials the number again.
• Dial Attempts - This is number of times EnergyAudit
will dial the service point before the service point’s
outbound call is deleted for a manual outbound call or
rescheduled for a recurring outbound call.
4 For Multi-drop network types, click the Advanced button and
configure the following:
• RTS-to-Transmit Delay–Enter the time in milliseconds
to delay between a transition from the RTS (request to
send) signal to the Transmit (Xmit) delay signal. This is
the minimum time the RTS signal is asserted prior to the
start bit being transmitted.
• End Transmit-to-Drop RTS Delay–Enter the time in
milliseconds to delay between a transition from the End
Transmission (End Xmit) signal and the Drop RTS
(Request to Send) signal. This is the minimum time that
the RTS signal remains asserted after the last stop bit is
transmitted.
changes.

Network Interrogation Configuration Link

The Interrogation Configuration Link allows you to set up and
change the schedule for recurring outbound calls to a network.
When you assign a calling frequency on the Interrogation dialog, a
single recurring outbound call is automatically scheduled to
interrogate all meters in the network.
To set up the interrogation schedule:

want to create an interrogation schedule.
Interrogation. The Interrogation dialog is displayed.
Figure 4.29 Network Interrogation
3 Select the Frequency (how often) to call the network meters.

The frequency you select controls the options available in the
Period field. Options are: None, Minutes, Hours, Days,
Weekly, Monthly. The options that are available for Period and
Time are determined by your selection for Frequency.
When you select a frequency other than None, a recurring

outbound call is created.

4 Select the Period to call the network. The options in this

field change based on your Frequency selection. For
example, if you select a frequency of Minutes, this field allows
you to select the number of minutes; if you select a frequency
of Weekly, this field allows you to select the day of the week.
5 The Time area displays a clock indicating the time recurring
calls are to be made. This time is either read from the
database or calculated based on the call frequency you define.
The time must be entered in 24-hour clock format.
• If the call frequency is Day, Weekly, or Monthly, the time
reflects the time the call will be made. You can change
the time by clicking and dragging the hands of the clock
or by typing over the time shown.
• If the call frequency is Minutes, Hourly, or None, the call
time is disabled since the call will be calculated based on
the call frequency and call period you define. You cannot
define a period such as “start calling every 4 hours
beginning at noon”. The start calling time is the time the
setting is defined (now) plus the chosen period.
6 Select the Data Types To Acquire when the network meters
are interrogated.
7 If you want the meter clock to be reset to match the
EnergyAudit PC’s clock before data is uploaded, check the
Adjust device clock before upload box. If you check this
box, one adjustment will be made and the clock discrepancy
will be logged. If a discrepancy still exists, the discrepancy is
logged again. The Timekeeper setting for Maximum Clock
Discrepancy determines the number of minutes of
discrepancy allowed before the time is reset. For more
information see Timekeeper Settings on page 3-24.
changes.

9 If you clicked Save, you are prompted to confirm the

interrogation schedule. The Create or Confirm Recurring Call
Figure 4.30 Create or Confirm Recurring Call
10 Click Accept to accept the call time or click Cancel.
You are returned to the main window.

Network Description Configuration Link

Use the Description Configuration Link to create a description to
identify this network.
To create the Description:
want to create a description.
Description. The Description dialog is displayed.
Figure 4.31 Network Description
3 Enter the desired description and click the Save button.


Renaming a Network
This feature allows you to change the name of an existing
network. Network names must be unique.
To rename a network:
node to list the networks, and then do one of the following:
• Select the network that you want to rename and select
File | Rename.
• Right-click on the network that you want to rename, and
select Rename.
The Rename Network dialog is displayed.

2 Enter a unique, new name for the network.
3 Click Save.
Deleting a Network from the Database

You can delete a network. Deleting the network also deletes the
scheduled outbound calls for the network. If an outbound call for
the network is in progress, you must wait until the outbound call
is completed before you can delete the network.
The network service point members must be deleted before you
can delete a network. See Deleting a Service Point from the
Database.
You must have the proper permission rights to be able to delete a
network from the database. The Administrative Password is
required to delete a network.
To delete a network:
node to list the networks, and then do one of the following:
• Select the network you want to delete and select File |
Delete.

• Select the network you want to delete. Right click, and

select Delete.
2 If you have not entered the Administrative Password during
this session, the Administrative password dialog is displayed.
Enter the password and click OK.
If this is the first time during this session that you have
entered the Administrative Password, repeat step 1.
3 A confirmation box is displayed. Click Yes to delete the

service point configuration and all associated data for this
service point.
4 Continue with secure functions or select File | Exit to end
the secure Database Configuration session.

Creating a Recurring Outbound Call to a Network

Use the Interrogation configuration link to schedule recurring
outbound calls to networks. Anytime you set the call frequency
for a network to something other than none, a recurring outbound
call is automatically created by the system.
For outbound calls to networks, all meters in the network list are
called.
For more information about the Interrogation configuration link,
see Network Interrogation Configuration Link on page 4-46.

Creating a Manual Call to a Network

A manual call is an operator-initiated call that takes place only
one time. You can place a manual call to an individual service
point, to a call group, or to a meter network.
To create a manual outbound call to a network:

1 You can access the New Outbound Call dialog in one of three
ways:
• Click the New Network Outbound Call icon on the
Toolbar.
• Select the File | New | Manual Call | Network option.
• In the navigation tree, under Outbound Calls, right-click
Network and select the New option from the pop up
menu.
The New Outbound Call dialog is displayed.

2 Select the Priority you want to assign to the new call. If two
or more outbound calls are scheduled for the same time, the
call priority (high, normal, or low) determines the order in
which EnergyAudit will call the service points.
3 Select the Date and Time that you want the new call to occur.
The time must be entered in 24-hour clock format.
4 If you want to call metering devices only during their call
windows, check the Honor Call Windows box.
5 If you want the meter’s demand registers to be reset to zero
after register data is uploaded, check the Reset demand
registers after upload box. Note: This option is available
when you select registers under Data Types to Acquire.
6 If you want to synchronize the device clock with the system
clock before data is uploaded, check the Reset device clock
before upload box.
7 Check the box(es) beside the types of data that you want to
retrieve during the call.
8 Select the Network you want to call. The network service
points are listed.

9 Check the box for each network service point you want to
call.
The manual call is added to the Networks Outbound Calls
list. (In the Navigation Tree, select Networks under
Outbound Calls. The pending calls are listed in the detail
view area on the right.)
changes.
If you select multiple networks for a call, each network will have a separate
entry in the outbound calls queue.

Using Totalization
Totalization is the aggregation of two or more load profile
channels. All channels that are contributor channels (channels
included for totalization) must have the same interval length.
Database values are stored as secondary values and are converted
to primary values before they are totalized. The time spans used
for totalization and the totalization formula are discussed below.
Creating a Totalized Channel for a Service Point

Totalized channels identify contributors that can be quickly
totalized on demand in the Database Configuration component or
in the Data Analysis Viewers component when you request a
report or graph.
You can create a maximum of eight totalized channels for a
service point using the Load Profile Configuration Link. All
contributing channels must have the same interval length. You can
select channels from any service point to be included in a totalized
channel. The service points must be configured before you can
create the totalized channel and data acquisition must be set up
for totalization to take place.
If data acquisition for a contributor to a totalized channel is not able to take

place, totalization for the remaining contributors will not occur. You must edit
the contributors to remove the contributor channel for which data is no longer
being acquired.
Nested totalized channels are totalized channels that include

another totalized channel as a contributor channel. EnergyAudit
supports nested totalized channels within a single service point.
For information about totalized service points see Configuring a
Totalized Service Point on page 4-58.
To create a totalized channel:

1 In the navigation tree, click the + symbol for the Service
Points node to list the service points. Select the service point
for which you want to create a totalized channel.

2 In the detail window under Configuration Links, click Load

Profile. The Load Profile dialog is displayed.
3 Click the Create Totalized Channel button. The Totalized
Channel dialog is displayed.
Figure 4.32 Create New Totalized Channel
4 For Channel Label, enter a name to identify the new

totalized channel.

5 To add channels, click the Edit Contributors button. The

Totalized Channel Edit Contributors dialog is displayed.
Figure 4.33 Totalized Channel Edit Contributors
6 Select the Interval Length. The service points and channels

with this interval length are listed. Click the plus sign for each
service point in the navigation tree to display the quantities.
7 Click to enter a checkmark for the quantities you want to
include in this totalized channel.
8 Click OK.

9 You are returned to the Totalized Channel dialog. The factor,

service point name, and the channel label for each contributor
are listed and the formula for the totalized channel is
displayed.
Figure 4.34 Totalized Channel
10 To change the Factor for a contributing channel, do the

following:
• Click to select the factor you want to change, then type
the user-defined value. Factors can be positive or
negative. For more information see Channel Factors on page
4-58.
11 Click the Refresh Formula button to display the new
totalization formula.
12 If you want to add a constant to the totalized value, edit the
offset Constant. The constant can be positive or negative.
13 Click Save to save the totalized channel and close this dialog.
The totalized channel is added to the Load Profile list for this
service point.
14 Continue creating a maximum of eight totalized channels as
described in steps 3 through 11.

15 Click Save to save the Load Profile configuration and close

this dialog.
Channel Factors
When you create a totalized channel, a default factor of 1 is
assigned to each contributing channel. You can change the factor
as desired (for modeling, etc.) on the Totalized Channel dialog
when you create the totalized channel. For more information, see
Totalization Formula (below) and see Creating a Totalized
Channel for a Service Point.
Configuring a Totalized Service Point

You can create a totalized service point that combines the same
type of load profile data from several different service points. For
example, a commercial franchise may want to look at the same
type of data from three different locations.
A totalized service point includes only totalized channels. When
you configure a totalized service point, you select the service
points and channels that will be used for totalization. No metering
device information is associated with a totalized service point.
Totalized channels identify contributors that can be quickly
totalized on demand in the Database Configuration component or
in the Data Analysis Viewers component when you request a
report or graph.
Totalized channels that are contributor channels for a totalized
service point cannot be “nested” across service points; each
totalized channel contributor must be comprised of channels from
a single service point.
To configure a totalized service point:

• Select File | New | Service Point | Standalone.
and select New | Service Point | Standalone.

Figure 4.35 New Service Point - Totalized
2 For Configuration Source, select Totalized.

3 Complete the following information for the totalized service
point:
• Uses DST (if applicable)
• Location
• Name (required, must be unique)
• Time Zone
4 Click Next.
The Database Configuration main window is displayed

showing default summary information for the totalized
service point.
5 To create one or more totalized channels for this service
point, click the Load Profile Configuration Link.
For detailed instructions for creating totalized channels, see Creating

a Totalized Channel for a Service Point on page 4-54.

Data Used for Totalization

If the data stored for the contributing channels in a totalized
channel do not have the same time spans, the totalization
component selects the common time span for totalization. In the
following diagram all three contributing channels have data in the
database for 3/14 through 5/28. All intervals within time span 3/14
through
5/28 are used for the totalization.
Figure 4.36 Totalization Data Diagram
In this example, the totalization data for the time span of 3/14
through 5/28 are added to the database after totalization. The next
time you perform totalization, the common time spans that are
later than the 5/28 interval are totalized and added to the database.
Totalization Formula
After data is retrieved and in the database, and after the user
clicks the Totalize Now button on the Load Profile dialog, the
following formula is used to calculate the totalization:
T[i] = (C1[i] * F1 + C2 [i] * F2 + C3 [i] * F3) + Offset Constant
Where:
T is the totalized value for each interval
i is the interval
Cn is the contributing channel
Fn is the factor for the totalized channel
Offset is the constant entered on the Totalized Channel dialog

Totalizing on Demand
You can totalize channels on demand. The system does not
attempt to totalize load profile data until the user requests
totalization. After you have defined totalized channels, you can
totalize the data as needed using the Totalize Now feature of the
Load Profile Configuration Link.
You must create the totalized channel before you can perform
totalization on demand. For service points that do not have
totalized channels, the Totalize Now button does not appear on
the Load Profile dialog.
The totalized data is stored in the database and appended to any
previously totalized data for the channel.
You can also totalize on demand in the Data Analysis Viewers. In
the Data Analysis Viewers application, if you have a service point
for which the database contains new data that has not been
totalized, a dialog advises you that new data is available. You can
perform the analysis using the existing totalized data or totalize
the new data before you perform the analysis. Refer to the online
help within the Data Analysis Viewer application for more
information about viewers and data analysis functions.
To totalize on demand:
that includes the totalized channel that you want to totalize.
2 In the detail window under Configuration Links, click Load
Profile. The Load Profile dialog is displayed.
3 To totalize all active channels, click the Totalize Now button.
4 A confirmation screen is displayed.
5 Click Yes to totalize the channels.

Configuring a Meter Image File Service Point

Use this option to configure a service point that will acquire data
from a Meter Image File (formerly called hand-held retriever
programmer/laptop file format). EnergyAudit can acquire data
from Meter Image Files for device types supported by
EnergyAudit and for which the device drivers are installed. Meter
Image Files for supported device types can be created using
PC-PRO+ or PC-PRO+ 98.
For information about creating Meter Image Files, refer to the online help for
PC-PRO or PC-PRO+ 98.
During the service point configuration process, EnergyAudit will

access the Meter Image File, retrieve the configuration
information, and create a service point based on the Meter Image
File configuration.
After you configure the Meter Image service point, EnergyAudit
will automatically import the data for Meter Image Files placed
into the EnergyAudit HHF Import folder. For more information,
see Importing Meter Image File Data on page 4-66.
To configure a service point from a Meter Image File:

• Select File | New | Service Point | Standalone Service
Point.
and select New | Standalone Service Point.

Figure 4.37 New Service Point - Meter Image File
2 For Configuration Source, select Meter Image File.
The Meter Image File field is added to the dialog.

3 In the Meter Image File field, click the ... Browse button to
locate the directory where the Meter Image File is located.
The default install location for EnergyAudit and the HHF Import folder is the
following directory:
C:\Program files\Schlumberger\EnergyAudit\Data Manage\HHF Import

The Select Meter Image File dialog is displayed. An example is

shown below.
Figure 4.38 Select Meter Image File
4 Select the file you want to use to configure this service point
and click Open.
You are returned to the New Service Point dialog.

5 Complete the following information for the service point:


Device:
this service point.
7 Click Next.
The Auto Configuration function reads the register, load

profile, multiplier, and call window configuration from the
Meter Image File. The Auto Configuration Select Channels

Next to continue.
The service point is configured based on your selections.

10 Continue with Setting Up Data Acquisition for Meter
Image Files.

Setting Up Data Acquisition for Meter Image Files

After the Meter Image File service point is configured, use the
Service Point Interrogation Configuration Link to select the types
of data to be acquired from the Meter Image File.
1 Select the service point in the navigation tree and select the
Interrogation Configuration Link.
2 On the Interrogation dialog, select the types of data you want
to acquire for the Meter Image service point. For more
information see Interrogation Configuration Link on page 4-21.
3 Ensure that the Data Acquisition application is running.
Importing Meter Image File Data

For configured Meter Image service points, the Data Acquisition
component automatically imports Meter Image Files that are
placed into the EnergyAudit HHF Import folder. The HHF Import
folder is located with the EnergyAudit software in the directory
where the EnergyAudit software is installed. The default install
location for EnergyAudit and the HHF Import folder is as follows:
C:\Program files\Schlumberger\EnergyAudit\Data Manage\HHF Import
You must manually copy new Meter Image Files to the HHF
Import folder. Alternatively, from PC-PRO+ 98 or PC-PRO+ you
can save the Meter Image Files to the EnergyAudit HHF Import
folder.
Subsequent Meter Image Files for the same service point should
have the same name as the Meter Image File name that was
identified when the service point was configured.
The Meter Image File Import process has a lower priority than outbound calls,
therefore imports will not occur when an outbound call is in process.
You can use the Tools | Meter Image File Import feature to monitor
the status and progress of imports.
2 From the Tools menu, select Meter Image File Import.

The Meter Image File Import dialog is displayed. An example is

shown below.
Figure 4.39 Meter Image File Import
3 The Meter Image File Import dialog contains four tabs that
show the status of Pending, In Process, Successful, and Failed
Imports. The table below describes the use of each tab.
Pending Tab
Files currently in the Meter Image File Import folder are listed.
• Click Refresh to refresh the list of files on the dialog.
• Click Check Folder to manually request the Data Acquisition
component import the files. The Data Acquisition component
will retrieve the data when it complete any task that is in
process.
In Process Tab
Meter Image Files that are currently in the process of being
imported are listed.

Successful Tab
Meter Image Files that were successfully imported (no errors) are
listed.
• Click Select All to select all files listed on the dialog – used
for the delete function.
• Click Clear All to de-select any previously selected files.
• Click Delete to delete the selected files from the Meter Image
File Import folder.
Failed Imports Tab

Meter Image Files for which errors occurred during import are
listed.
• Click Select All to select all files listed on the dialog – used
for the delete function.
• Click Clear All to de-select any previously selected files.
• Click Delete to delete the selected files from the Meter Image
File Import folder.

Updating a Service Point Configuration

Use the Edit | Update Service Point feature to change the basic
configuration for a service point, such as adding new channels or
registers or selecting a Network. Use the Update Service Point
feature to do the following:
• Change the basic configuration for the service point including
the data to be acquired
• Update a service point configuration when a meter is moved
to a new location
• Add a Standalone service point to a network
• Change a Network Service point to a Standalone Service point
When you update a service point configuration, you can select the
metering device or a Meter Image File as the configuration source.
Note: To display What’s This? Help for any field, click the ? in the
dialog title bar, then click on the field.
To update a service point configuration:

1 In the Service Points list, select the service point you want to
update.
The information for the service point is displayed.

2 Select Edit | Update Service Point.

The Update Service Point dialog is displayed.
Figure 4.40 Update Service Point
3 Under Configuration Source, select the source you want to

use to update this service point.
• Device–Enter the telephone number of the device.
• Meter Image File–Under Meter Image File, browse to
select the Meter Image File.
• Uses DST (if applicable)
• Name (required, must be unique)
• Location
• Time Zone (meter time zone)
device:
• Type (required)
• Use Null Password (If the device is programmed to use
the null security code, check this option.)
• Unit ID (uniquely identifies the metering device in the
system)

• Password (If the device is programmed to use a device

security code, enter the security code here.)
• Serial Number
6 Complete the following communication information:
• Network Type
• Connection Type: modem or serial
• Meter Telephone Number (for modem connections)
• PC COM Port (for serial connections)
• Device Address
• Baud Rate
7 Click Next.

configuration.
Figure 4.41 Auto Configuration - Uploading Meter Information

8 You are prompted to select the load profile channels you want
to use for this service point.
Figure 4.42 Auto Configuration - Select Load Profile Channels
9 Select the load profile channels and then click OK.
The channels you selected are displayed for confirmation.


11 You are prompted to select the registers you want to use for
this service point.
Figure 4.43 Auto Configuration - Select Registers
12 Select the registers and then click OK.
The registers you selected are displayed for confirmation.

The database record for the service point is configured. You

are returned to the main window.

Importing and Exporting Service Point Configurations

Notes:
You can import and export EnergyAudit service point
configurations for use on another EnergyAudit system.
Importing Service Point Configurations

This option allows you to import a previously exported
configuration from another service point and save it as a new
service point. Importing a service point with a configuration that
is similar to the new one you need can save time. The import file
contains only configuration information; no data from the service
point is imported.
To import service points, do one of the following:

• Select File | Import Service Point(s).
• Right-click Service Points in the navigation tree, and then
select Import Service Point(s) from the pop-up menu.
Figure 4.44 Importing Service Points
Use this dialog to select the file you want to import.

• Select the Export File to Import—enter the complete
directory path of the export file you want to import, or click
the Open Folder icon to locate and select the export file
containing the service point parameters you want to import
into your configuration file.

• Exported—the date the file you are importing was originally

exported from EnergyAudit.
• Service Points—the number of service points contained in
the EnergyAudit file you are importing.
• Import Status—indicates the import progress.
Exporting Service Point Configurations

This option allows you to export service point settings from the
current EnergyAudit configuration file to another configuration
file. This function creates a service point export file which you
can import into another EnergyAudit configuration. The export
file contains only configuration information; no other information
specific to the service point is saved in the file.
To export service points, do one of the following:

• Select File | Export Service Point(s).
• Right-click Service Points in the navigation tree, and then
select Export Service Point(s) from the pop-up menu.
Figure 4.45 Exporting Service Points
Use this dialog to select the service point(s) you want to export.
• Select the Service Points—check the box(es) beside the
service point(s) you want to export. You can click All to

simultaneously select all service points, or click None to clear

all currently selected service points.
• Select the Location—enter the complete directory path of
the export file you want to create, or click the Open Folder
icon to select the location where you want to save the export
file.
• Export Status—indicates the export progress.
The export file that you create is given an EPC file extension.



Chapter 5 Setting Up and Monitoring Communication
This chapter describes how to use the Database Configuration

component to configure call groups and manual and recurring
outbound calls. It also discusses how to monitor the data
retrieval activities using the Activity Log.
Also see the following related sections for information about configuring
communication and interrogation.
For Service Points:
• Communication Configuration Link on page 4-19
• Call Windows Configuration Link on page 4-18
• Interrogation Configuration Link on page 4-21
For Networks:
• Network Communication Configuration Link on page 4-44
• Network Interrogation Configuration Link on page 4-46
Configuring Call Groups

A Call Group identifies a group of service points that can be
scheduled to be called as a group to retrieve selected data. Each
service point in a group is considered a call group member. You
can define a maximum of ten call groups for the system.
You identify the types of data to be retrieved for the call group.
For example, if you create a call group to retrieve load profile
data, all active load profile channels for the call group members
are retrieved.
You set up the interrogation schedule for the call group members.
You can also place manual calls to call groups.

Setting Up and Monitoring Communication
When you create a call group, you configure the data to be

retrieved and the call parameters. You can create a call group
using the system default configuration for call groups, or you can
save an existing call group configuration as a new call group.
Using Call Groups

When you select the Call Groups node in the navigation tree (click
the plus symbol), the tree expands to list all call groups that are
currently defined. You can display the information for a call group
by clicking the group name in the navigation tree or by clicking
the name in the call group list under Members in the Data View
area.
Figure 5.1 Call Groups List

Creating a New Call Group Using System Defaults

You can configure a new call group based on system defaults. The
new call group name is saved in the database. You can then edit
the call group members and interrogation information as needed.
To create a call group using system defaults:

• Click the New Call Group icon on the Toolbar.
• Select File | New | Call Group.
• In the navigation tree, right-click the Call Group node and
select New.
The New Call Group Dialog appears as shown in the example

below.
Figure 5.2 New Call Group
2 Enter a maximum of 32 characters for the name of the new

call group.
changes.
4 To edit the configuration for the new Call Group:
• Click the Configuration Link for Members to select the
service points for this group. See Editing Call Group
Members for details.
• Click the Configuration Link for Interrogation to set up
the interrogation schedule for this group. See Editing the
Interrogation Configuration for a Call Group for details.

Editing Call Group Members

You can change the service points or members that make up a call
group.
To Edit the Members in a Call Group:

1 In the navigation tree, click the + symbol for the Call Groups
node to list the call groups.
2 Click to select the name of the call group you want to edit.
The summary information for the call group appears.

3 Under Configuration Links, click Members. The Members
dialog appears listing all service points that have phone num-
bers. Service points that are currently members of this call
group show a check mark in the Include box.
Figure 5.3 Call Group Members
4 If you want to place calls to group members only within their

respective call windows, check Honor Call Windows.

5 Under Service Points, check the Include box for each service
point that you want to include in this call group. The Uses Call
Windows column indicates whether each individual service
point is configured to use call windows.
changes.
Editing Call Group Interrogation

You can change the interrogation configuration for a call group
using the Interrogation Configuration Link.
To Edit the Interrogation Configuration for a Call Group:

node to list the call groups.
2 Click to select the call group you want to edit.
The summary information for the call group appears.

3 Under Configuration Links, click Interrogation. The Interro-
gation dialog is displayed.

Figure 5.4 Interrogation
Use this dialog to view or change the following interrogation infor-

mation:
• Calling Frequency—the interrogation call frequency cur-
rently defined for this service point.
• Calling Period—the interrogation period currently defined
• System Time—the scheduled time for the interrogation.
page 3-24.
• Data Types to Acquire—the type of data the system will
acquire when interrogating this service point.

Because of the database limitations, you should use care when selecting data
to acquire. If you choose to acquire many data types, you may fill the database
up quickly.
Configuring Outbound Calls

Outbound calls can be recurring or manual. Recurring calls are
scheduled to take place automatically at regular intervals You can
create recurring outbound calls for service points and call groups.
Manual calls are one-time-only calls that are initiated by the user.
The Outbound Calls node in the navigation tree expands to show
Service Points and Call Groups.
• Click on Service Points to view the recurring and manual
outbound calls that are currently active or scheduled for ser-
vice points.
• Click on Call Groups to view the recurring and manual out-
bound calls that are currently active or scheduled for call
groups.
Figure 5.5 Outbound Calls

If the screen has numerous pending outbound calls, you can right-
click and select either the ascending or descending sort order to
help you locate a specific call.
Scheduling a Recurring Outbound Call

An recurring outbound call is automatically scheduled when a ser-
vice point is assigned an interrogation frequency. Anytime you set
the call frequency for a service point to something other than
none, a recurring outbound call is automatically created by the
system.
To create a recurring outbound call to a service point:

for which you want to create a recurring outbound call.
2 In the detail window under configuration link, click Interro-
gation.
The Interrogation dialog is displayed.

3 Select the Frequency to call the metering device. The fre-
quency you select controls the options available in the Period
field. When you select a frequency other than None, a recur-
ring outbound call is created. The options that are available
for Period and Time are determined by your selection for Fre-
quency.
4 Select the Period to call the device. The options in this field
change based on your Frequency selection. For example, if
you select a frequency of Minutes, this field allows you to
select the number of minutes; if you select a frequency of
Weekly, this field allows you to select the day of the week.
calls are to be made. This time is either read from the data-
base or calculated based on the call frequency you define. The
time must be entered in 24-hour clock format.
reflects the time the call will be made. You can change the
time by clicking and dragging the hands of the clock or by
typing over the time shown.

• If the call frequency is Minutes, Hourly, or None, the call

time is disabled since the call will be calculated based on
the call frequency and call period you define. You cannot
define a period such as “start calling every 4 hours begin-
ning at noon”. The start calling time is the time the setting
is defined (now) plus the chosen period.
6 Select the Data Types To Acquire when the device is inter-
rogated.
7 Click Save to save your changes and close the dialog.
8 The Create Recurring Call dialog is displayed showing the
date and time for the scheduled call. Click Accept to accept
the schedule shown.
The recurring call is added to the Service Point Outbound

Calls list. (In the Navigation Tree, select Service Points under
Outbound Calls. The pending calls are listed in the detail view
area on the right.)
Scheduling a Recurring Call to a Call Group

Anytime you set the call frequency for a call group to something
other than none, a recurring outbound call is automatically cre-
ated by the system.
To create a recurring outbound call to a call group:

node to list the call groups. Select the call group for which you
want to create a recurring outbound call.
2 In the detail window under configuration link, click Interro-
gation.
The Interrogation dialog appears.

3 Select the Frequency to call the metering device. The fre-
quency you select controls the options available in the Period
field. When you select a frequency other than None, a recur-
ring outbound call is created. The options that are available
for Period and Time are determined by your selection for Fre-
quency.

4 Select the Period to call the device. The options in this field
change based on your Frequency selection. For example, if
you select a frequency of Days, this field allows you to select
the number of days between calls; if you select a frequency of
Weekly, this field allows you to select the day of the week.
calls are to be made. This time is either read from the data-
base or calculated based on the call frequency you define. The
time must be entered in 24-hour clock format.
reflects the time the call will be made. You can change the
time by clicking and dragging the hands of the clock or by
typing over the time shown.
• If the call frequency is Hourly or None, the call time is dis-
abled since the call will be calculated based on the call
frequency and call period you define. You cannot define a
period such as “start calling every 4 hours beginning at
noon’. The start calling time is the time the setting is
defined (now) plus the chosen period.
6 Select the Data Types To Acquire when the device is inter-
rogated.
8 The Create Recurring Call dialog is displayed showing the
date and time for the scheduled call. Click Accept to accept
the schedule shown.
The recurring call is added to the Call Groups Outbound Calls

list. (In the Navigation Tree, select Call Groups under Out-
bound Calls. The pending calls are listed in the detail view
area on the right.)
Creating a Manual Outbound Call

Manual calls are one-time-only calls to a service point or call
group. You can create new manual calls for individual Service
Points or for Call Groups in any of the following ways:
• Select the File | New | Manual Call | Service Point or Call
Group option.

• Right-click Outbound Calls in the navigation tree and select

the New option from the pop-up menu.
• Click the New Manual Call icon on the Database Configura-
tion Toolbar.
Figure 5.6 New Manual Outbound Call
Use this dialog to define the following new call parameters:

• Priority—select the priority for this call (low, medium, or
high). If this call is scheduled at the exact same time as
another call, the call with the highest priority is attempted
first.
• Date/Time of Call—select the time and date of the call.
• Data Types to Acquire—check the boxes beside the data
items to upload during the call.
• Service Points/Call Groups to Call—check the boxes
beside the service points or call groups that you want to call.

If you select multiple service points for a call, each service point will have a
separate entry in the outbound calls queue. If you request a call at a time out-
side of the device’s call window, a message box will display and you will be
required to re-enter the call time.
Viewing Outbound Call Properties

Each outbound call, whether Manual or Recurring, contains prop-
erties for the call. These properties define the call priority, when
the call will occur, and the types of data that will be acquired from
the meter during the call.
To view and change the properties for an outbound call, double-
click the call in the data view window. An example of the Out-
bound Call Properties dialog is shown below.
Figure 5.7 Outbound Call Properties
Use this dialog to view and change the outbound call properties:
• Priority—select the priority of this call.
• Date/Time of Call—select the time and date of the call.

To indicate the date that you want the initial call to occur,
click the Calendar Button shown in Figure 5.7. On the calendar
that displays, select the month and day you want the initial
call to occur.
• Data Types—the data types to be uploaded during the call.
Deleting Outbound Calls

If the call is a manual call, the Delete button shown in Figure 5.7 is
available for you to delete the call. You cannot delete recurring
calls.
Using the Activity Log

The Activity Log contains a record of communication activity for
each service point. When you select the Activity Log node in the
navigation tree, the contents of the log display in the data view
window.
The Activity Log displays call statuses and events that occurred
during a call to a device. Log entries are made during the data
acquisition process.
The example below shows the typical data that is presented for
the activity log. As with other displays in the Database Configura-
tion program, you can sort the displayed data by simply clicking
on a column header. If the data displays in ascending order, click
the column header again to sort the data in descending order. You
can also right-click on the data to display sort order options.
Activity Log Summary

To view summary information for the Activity Log, click on the
Activity Log node in the navigation tree. An example of the sum-
mary information is shown below.

Figure 5.8 Activity Log
Some information on the Activity Log may seem cryptic to you. You should pay
close attention to the text and the status it indicates for help in determining
what is happening in your system. The cryptic portions of the messages and
the error code numbers are displayed for the benefit of the developers. If you
are having problems with your system, you should make a note of these mes-
sages and error codes and have them ready for the SchlumbergerSema sup-
port person when you call for help.
Viewing Activity Log Details

To view the details for a specific service point, click on the service
point below the Activity Log node in the navigation tree. A sum-
mary list for the service point is displayed. An example of the ser-
vice point summary information is shown below.

Figure 5.9 Activity Log - Service Point Summary
To view details for an individual call in the service point log, dou-
ble-click on the call. The Service Point detail log is displayed.
Figure 5.10 Service Point Call Details
This dialog displays the following information:

• Date/Time—the date and time the call occurred (or was

attempted).
• Action—the action taken by the Data Acquisition Program.
• Status—the status associated with the corresponding action.
Deleting Activity Log Data

You cannot delete entries in the Activity Log. To delete log data,
you must roll off the data through the application.

Chapter 6 Acquiring and Managing EnergyAudit Data
This chapter discusses the following EnergyAudit Data

Management applications:
Data Acquisition—runs in the background continuously to

communicate with service points to acquire data. Data
Acquisition saves the data in Data Energy files. For more
information see Data Acquisition on page 6-3.
Harmonic Manager—controls the EnergyAudit Harmonic

Record database. You can view and label blocks of harmonic
data. for more information see Harmonic Manager on page 6-10.
Import Queue Processor—runs in the background

continuously to import data from Energy Data Files and from
Meter Image Files into the EnergyAudit database and the
EnergyAudit Harmonic Database. for more information see
Import Queue Processor on page 6-14.
These applications are discussed in the remainder of this chapter.
After you have installed the software and you restart your PC, the
Data Acquisition and Import Queue Processor components are
automatically started. These components should remain running in
the background at all times to allow automatic data acquisition and
import processes to function properly.

Acquiring and Managing EnergyAudit Data
Data Management Components

The following diagram illustrates the interfaces among the Data
Management components.
Figure 6.1 Data Management Components Diagram
The functions of the Data Management components are as

follows:
• The Database Configuration component communicates with
either a device or a Meter Image File to acquire the
configuration for a service point. The service point
configuration is stored in the EnergyAudit database.
• The Data Acquisition component acquires data from devices
and stores the data in Energy Data files.
• The Import Queue Processor imports data from the
EnergyAudit Files and from Meter Image Files into the
EnergyAudit database and the EnergyAudit Harmonic
database.

Data Acquisition
The Data Acquisition application communicates with metering
devices, uploads data, and posts that data to the Energy Data files.
The data is collected based on the service point configuration and
the recurring schedule or the data types selected for a manual call.
For EnergyAudit version 2.2 and higher, you can configure service
points and networks to reset the meter clock to match the
EnergyAudit PC’s clock before data is uploaded. You can also
configure service points to have the meter’s demand registers
reset to zero after register data is uploaded.
When you install EnergyAudit, the Data Acquisition Engine is
installed in the EnergyAudit Program Group and in the Windows
operating system Startup folder. Then, whenever the operating
system is started, the Data Acquisition Engine is also started.
The Data Acquisition Program operates as a background task
(usually hidden from view), performing scheduling and data
acquisition services.
The Data Acquisition application should remain running in the

background for proper operation of your system. If you need to restart
this program, see Restarting Data Acquisition on page 6-6.
The Data Acquisition Program notification icon is located in the

Windows operating system task bar notification area to indicate to
you that the Data Acquisition Program is running. You can click
this icon to view the Data Acquisition event log. An example is
shown in Figure 6.2.

Figure 6.2 Data Acquisition Window
The Data Acquisition event log lists the activity of the Data
Acquisition component. The Event column gives a description of
the events that have occurred. For more details on the Event Log,
Using the Data Acquisition Log on page 6-5.
The right side of the dialog contains specific information about
the last call and the current call or next call in the queue.Entries in
the log are either informational, warnings, or error alerts.
Informational entry—indicates the result of a Data
Acquisition activity. No user action is needed.
Warning entry—indicates the result of a Data
Acquisition activity that may need attention to resolve a
problem.
Error alert—indicates an error in acquiring data. This
service point configuration may need attention to
resolve a problem.

Using the Data Acquisition Log

The Data Acquisition event log is a diagnostic tool that gives a
detailed account of all of the communication events that occurred
during each call. As communications events occur, they are
posted to the event display window. Optionally, the Data
Acquisition Program will post the contents of the event display
window to a text trace file when the call is completed. For more
information see Setting Trace Options on page 6-5.
Setting Trace Options

Trace file options determine the information that is written to the
text log file. The Data Acquisition Program uses a different text
trace file for each service point. The files use the following naming
convention: 6(59,&(32,171$0(/2*
The trace files are stored in the following directory:
?3URJUDP)LOHV?6FKOXPEHUJHU?(QHUJ\$XGLW?'DWD0DQDJH?'$4/RJV
You can view the contents of the trace file using a text editor such
as Windows Notepad.
To set trace file options:

1 Select File | Trace Options.
The Trace File Options dialog displays.
Figure 6.3 Trace File Options Dialog
Use this dialog to define how the Data Acquisition Program will
log events in the Trace file. To set trace options:

2 Select the trace option you want to use. Your options are:
• Do not post events to log file—if you select this
option, no events are logged.
• Only post events to log file when communications
fail—if you select this option, events are only added to
the log file when there is a communications failure. This
is the recommended setting.
• Post events to log file after each call—if you select
this option, events recorded in the log file after each call.
When you select this option, you must be aware that the
log file will become quite large in a short time; consuming
a large amount of hard disk space.
3 Select whether you want the Data Acquisition Program to
Overwrite existing log data or to Append event data to the
end of the current log file.
• Click OK to process your trace file settings.
• Click Cancel to exit this dialog without changing the
current trace file options.
Restarting Data Acquisition

For the EnergyAudit software to properly retrieve data and update
the database, the Data Acquisition component should run in the
background continuously.
To start Data Acquisition:

dit | Data Acquisition.
The Data Acquisition icon is added to the Windows Taskbar.

2 To display the Data Acquisition log window, click the icon in
the Windows Taskbar.

Understanding Data Retrieval

The following sections describe the different types of data that
can be retrieved by the Data Acquisition component.
Load Profile Data Retrieval

Load Profile data refers to the device programmed time series
collection of energy, demand and/or pulse information.
EnergyAudit restricts its view of load profile to energy data
collected by the device.
The Data Acquisition Program acquires load profile data as it is
received from the device. In order to aid the Data Viewers in
making conversions between secondary and primary
representations of the load profile data, the Data Acquisition
Program retrieves and stores the pulse multipliers, transformer
ratio, current transformer ratio (CT), voltage transformer ratio
(VT), and register multiplier values from the device if they are
available. The Data Acquisition Program also verifies that these
values are consistent with any previous values that have been
acquired from the device. If an inconsistency is found, a
notification message is written to the transaction log.
The Data Acquisition Program does not attempt to scale or change
the units of measurement of the data as it is retrieved from the
device server. For example, if the device server returns a quantity
code of kWh for a given channel, the Data Acquisition Program
assumes the data is stored in kilo units and will not attempt to
convert the data to Wh prior to posting it to the database.
The Data Acquisition Program verifies all required channel
specific information such as channel quantity codes and interval
lengths in order to replicate in the database a load profile time
series as stored in the device. This involves retrieving the load
profile’s last store date from the database and collecting only new
values recorded in the device in order to maintain a continuous
time series. The Data Acquisition Program detects and fixes gaps
in the data by inserting a value of 0 and a nonexistent status
indicator into the database record.

Register Data Retrieval

Register data refers to device measurements as well as self-read
values stored in the device.
The Data Acquisition Program retrieves all of the requested
current and schedule-generated self-read register values. If the
particular register is not available, the Data Acquisition Program
writes an error in the transaction log. Since register data reflects
the current state of a programmed quantity, the time of its
collection as stored in the device is also retrieved and stored in
the EnergyAudit database.
The Data Acquisition Program acquires register data in the form
as received from the device. In order to aid the Data Viewers in
making conversions between secondary and primary
representations of the register data, the Data Acquisition Program
retrieves and stores the transformer ratio, current transformer
ratio (CT), voltage transformer ratio (VT), and register multiplier
values from the device if they are available. The Data Acquisition
Program also verifies that these values are consistent with any
previous values that have been acquired from the device. If an
inconsistency is found, a notification message is written to the
transaction log.
Event Data Retrieval

Event data refers device programmable electricity and system
related occurrences that are logged in the device. Due to the
current device server implementation, the Data Acquisition
Program must retrieve all event data stored in the device and then
determine which events are to be stored in the database.
Event retrieval and storage does not include the event summaries stored by
the Q1000.
Voltage Quality Data Retrieval

Voltage Quality data refers to device programmable interruptions,
sags, swells, and imbalance voltage event statistics recorded by
the device. Sags, swells, and imbalances are further identified by

their phase (A, B, and C). The Data Acquisition Program attempts
to retrieve all of the voltage quality event data stored in the device
that have occurred since the time of last interrogation.
The Data Acquisition Program retrieves and detects/reports
changes in the site specific configuration voltage quality nominal
voltage and class threshold values.
Harmonic Data Retrieval

Harmonics data refers to the device programmable recording of
fundamental and harmonics for voltage amplitude, voltage angle,
current amplitude, current angle for each of phase A, B, and C.
Harmonics recording also includes duration, count, and the set of
harmonics of interest (fundamental, 2nd, 3rd, ...). The same
parameters are configured on a per call request basis in
EnergyAudit and each request represents a harmonics data set
stored in the database. When the Data Acquisition Program
retrieves harmonic data, it is stored as an autonomous block of
data; no attempt is made to integrate each block into a contiguous
stream of harmonic data.
Quitting Data Acquisition

Invoking File | Exit or clicking the Close button displays a
message indicating a warning that closing the application will
cause all EnergyAudit scheduling and data acquisition to stop.
You must restart the Data Acquisition Program when you are ready to begin
calling meters again.

Harmonic Manager
The Harmonic Data Manager allows you to view a list of the
harmonic data records for a service point. Harmonic data is stored
in blocks of consecutive data identified by a start and stop time. A
record includes the data for a single harmonic event. Using the
Harmonic Manager component, you can add a description to
further identify a harmonic event. See Adding a Description for a
Harmonic Record on page 6-12.
Harmonic data is stored in a the EnergyAudit Harmonic database
which has a maximum capacity of 2 GB, subject to the limitations
of your PC. You should manually delete harmonic data
periodically for optimum performance of your system. See Deleting
Harmonic Records on page 6-14 for more information.
The EnergyAudit Harmonic database stores only harmonic data
records. For information about other EnergyAudit data, see
Database Configuration Components on page 3-3.
Using the Harmonic Manager

The Harmonic Data Manager shows information related to each
harmonic record in the database. The harmonic record includes
the service point where the harmonic data was accumulated, the
starting and ending time for each block of harmonic data, the size
of the data block, and any descriptive information relating to the
block.
EnergyAudit | Harmonics Manager.
An example of the Harmonic Manager main window is shown

below.

Figure 6.4 Harmonic Manager Main Window
The left side of the initial Harmonic Data Manager screen is

the navigation tree. The service points that have harmonic
data are listed.
2 Select the service point for which you want to view harmonic
records.
When you select a service point, the Data View Window shows
detailed information about all of the harmonic data records
available for the selected service point. An example is shown
below.

Figure 6.5 Service Point Harmonic Data
Sorting the data makes it easier for you to locate the specific data
you want to view. You can sort the data in either ascending or
descending order by right-clicking in the Data View Window and
selecting either Sort Ascending or Sort Descending option
from the pop up menu that displays.
Adding a Description for a Harmonic Record

You can add a description for each harmonic record.
To add a description for a record

1 In the Service Points list on the left, select the service point.
The harmonic records for the service point are listed in the
detail view window on the right.
2 Click the row box to select the Start Time and Stop Time for
the harmonic record.
3 Choose the Edit | Properties option or double-click a block
of data in the Data View Window.

The Harmonic Record Properties dialog is displayed. An

Figure 6.6 Harmonic Record Properties
The Harmonic Record Properties dialog provides information

about the selected harmonic record.
4 Type the description for this harmonic record in the field
provided.

Deleting Harmonic Records

Harmonic Records are not automatically deleted from the
database. Follow the instructions below to periodically delete
records from the harmonic database. The maximum capacity for
the harmonic database is 2 GB, subject to the limitations of your
PC.
To delete a harmonic record

1 In the Service Points list on the left, select the service point.
The harmonic records for the service point are listed in the
detail view window on the right.
2 Click the row box to select the Start Time and Stop Time for
the harmonic record.
3 Select Edit | Delete.
4 You are prompted to enter the Administrative Password.
5 After you successfully enter the Administrative Password, a
confirmation dialog is displayed.
6 Click Yes to delete the data or click No to cancel the delete.
Import Queue Processor

The Import Queue Processor controls access to the data base,
preventing contention between data acquired by calls to devices
and data being imported from Meter Image Files. The Import
Queue Processor imports data from the Energy Data Files to the
EnergyAudit database. For the EnergyAudit software to properly
update the database, the Import Queue Processor software should
run in the background continuously.
The Import Queue Processor application should remain running in

the background for proper operation of your system. If you need to
restart this program, see Restarting the Import Queue Processor on page 6-
16.

The Data Acquisition component stores data in the Energy Data

Files when it interrogates service points and imports Meter Image
Files. The Data Acquisition component notifies the Import Queue
Processor when new Energy Data Files are available for import.
The Import Queue Processor component then imports the Energy
Data Files to the EnergyAudit database.
The progress of Import Queue Processor events is logged in the
Activity Log. The Import Queue Processor deletes the
corresponding Energy Data File after each import is completed.
An example of the Import Queue Processor window is shown
below.
Figure 6.7 Import Queue Processor Window

The Import Queue Processor log lists all activity by the Import
Queue Processor component. Entries in the log are either
Notes: informational, warnings, or error alerts.
Informational entry—indicates the result of an
Import Queue Processor activity. No user action is
needed.
Warning entry—indicates the result of an Import
Queue Processor activity that may need attention to
resolve a problem.
Error alert—indicates an error in importing data. This
service point configuration may need attention to
resolve a problem.
Restarting the Import Queue Processor

For the EnergyAudit software to properly retrieve data from
Meter Image Files and update the databases, the Import Queue
Processor component should run in the background continuously.
To start Import Queue Processor:

dit | Import Queue Processor.
The Import Queue Processor icon is added to the Windows

Taskbar.
2 To display the Import Queue Processor log window, click the
icon in the Windows Taskbar.

Chapter 7 Using the Data Viewers
The Data Viewers provide the data analysis functionality for

EnergyAudit. The Data Viewers display data from the EnergyAudit
and Harmonic databases in either a graphical or spreadsheet
format. The data analysis tools do not communicate directly with
either the meters or the Database Configuration component.
Data Viewers Overview

The Data Viewer application provides access to all of the viewers
and data analysis functions. A Data Viewer “container” application
is used to access all of the Data Viewers. To view data, you must
first open a service point, and then click on the Tools menu to
display the list of viewers.
The Data Viewers are described below.
Table 7.1 Data Viewers
Viewer Description
IEEE 519 Displays a block of harmonic data in an IEEE 519

summary graph format. You can also view the
graphed data in a spreadsheet format. For more
information see IEEE 519 Graph Viewer on page
7-8.
Spectrum Analysis Displays a block of harmonic data in a graph format.

for more information see Spectrum Analysis

Using the Data Viewers
Table 7.1 Data Viewers
Viewer Description
CBEMA Graph Displays a voltage disturbance scatter plot for sag

and swell events by voltage and duration. The
CBEMA graph compares recorded events to an
industry standard for sags and swells. You can also
view the graphed data in a spreadsheet format. For
more information see CBEMA Graph Viewer on
page 7-12.
Voltage Quality Displays voltage quality occurrence data for the

Occurrence number of sags, swells, imbalances, and
interruptions in a graph format. You can also view the
graphed data in a spreadsheet format. For more
information see Voltage Quality Occurrence
Graph Viewer on page 7-16.
Voltage Quality Displays voltage quality event data in spreadsheet

Spreadsheet format. For more information see Load Profile
Load Profile Displays load profile data in spreadsheet format. For

Spreadsheet more information see Load Profile Spreadsheet
Load Profile Graph Displays load profile data in a graph format. You can
also view the graphed data in a spreadsheet format.
For more information see Load Profile Graph
Register Data Displays register names, dates of reading, and

Spreadsheet reading values in spreadsheet format. Typical
spreadsheet functionality is provided. For more
information see Register Data Spreadsheet
Event Spreadsheet Displays event names, dates of events, and values in

spreadsheet format. For more information see Event

Data Analysis Components

The following diagram illustrates the interfaces between the
EnergyAudit Database and the EnergyAudit Harmonic Database
and the Data Analysis Viewers. The viewers do not update the
database and they do not interact directly with the Database
Configuration component.
Figure 7.1 Data Analysis Components Diagram


You can access the Data Viewer application in the following ways:
• Select Start | Programs | EnergyAudit | Data Viewer.
• If you are in the Database Configuration component, you can
select a service point in the navigation tree and then right-
click and select Tools | Data Viewer.
You must first open a service point, then you can use the Tools
Menu to select the format and view for the analysis. At any point
while a service point is opened, you can choose a different viewer
in which to display the data.
If you select a viewer that does not support the type of data
currently available for this service point, you will get an error
message. Depending on the viewer you use, you are prompted to
provide information to select the exact data you want to display.
To Use the Data Viewers

EnergyAudit | Data Viewer.
Figure 7.2 shows the initial view when you start the Data
Viewer. In the example below, no service points are open. The
only icon on the toolbar is the Open Service Point icon.

Figure 7.2 Data Viewer Main Window
The menu and toolbar options change for each viewer. Refer to the online
help for a description of the menu and toolbar options for each viewer.
2 To open a service point, click the Open Service Point icon or

select File | Open Service Point.

The Service Point Select dialog is displayed. The Service

Point column lists all of the service points currently defined
in the system.
Figure 7.3 Service Point Select
3 Select the service point you want to open and click the OK
button.

The data that is available for the service point is listed in the
data display are of the window. And example is shown below.
Figure 7.4 Service Point Data
4 From the Tools menu, select the data viewer you want to use
for the analysis.
5 You are prompted to select the data to use for the analysis.
For example, you would need to select the dates for the data.
6 After you select the data, the viewer window displays the data
in a graph or spreadsheet format, depending on the viewer
you selected.
You can only view data from one service point at a time. You can,
however, change viewers while a service point is open. Simply
select the new viewer from the Tools Menu. The currently loaded
viewer will have a check mark beside it on the Tools Menu.
To view data from a different service point, you must close the
currently open service point. To close the service point, select
File | Close Service Point. When you close the service point, the
screen returns to the initial view. You can then open another
service point for analysis.

IEEE 519 Graph Viewer

This viewer provides a graphical view of the IEEE Standard 519
Harmonics Summary. The IEEE Standard 519-1992 sets the
recommended current distortion limits as a percent of the average
current or maximum demand over a one year period. This view
plots each harmonic as a percentage of the average standard
distortion threshold over a one day period. The graph provides the
user with a summary of the harmonic data for any given day. For
more detailed harmonics data analysis, use the Spectrum Analysis
viewer.
The IEEE519 summary graph displays the percent of current
threshold on the Y-axis and the time of day on the X-axis. The line
graph presents an analog view of the harmonics data with one line
on the graph for each harmonic for the selected phases. You select
the phases and the harmonics to be graphed. You can also select
the minimum and maximum Y-axis values.
While you are viewing a graph, you can display the graphed data in
spreadsheet format as a quick reference to the data. The
spreadsheet allows you to see the actual values for the harmonics
at specific time intervals. The data values displayed in the
spreadsheet represent the conditions and criteria selected in the
graph view.

An example of an IEEE 519 summary graph is shown below.
Figure 7.5 IEEE 519 Summary Graph

Spectrum Analysis Viewer

The harmonics Spectrum Analysis viewer displays harmonics data
for any combination of phases A, B, and C in line and bar graph
format. This viewer is a tool that analyzes harmonic data retrieved
from the meter. A harmonic distortion is a voltage or current
deviation from a true sine wave due to unwanted frequencies that
are multiples of the fundamental.
The line graph shows full trending of harmonic data. This allows
for quick identification of anomalies within the harmonic data,
which can then be isolated for further analysis. Bar charts show
the harmonic voltage level for each phase at the time indicated on
the Phase Voltage Graph. This viewer can help pinpoint processes
either by the end consumer or by the utility that are creating
problems in the supply of power.
Other features of the harmonic spectrum analysis are:
• Any combination of harmonics from the fundamental to the
20th harmonic can be viewed.
• Voltage and current can be viewed on the same graph.
• You can display all three phases or any combination of
phases.
• Display graphed values in a spreadsheet format
EnergyAudit stores harmonic data as ‘blocks’ of dated harmonic
information. Using the Harmonics Data Manager, you can view the
available blocks of harmonics data and add notations for the
individual blocks of data.
To view data using the Spectrum Analysis Viewer, select Tools |
Spectrum Analysis. The Record Selection dialog displays for you
to select the harmonic record data you want to view. After you
select the record, the Spectrum Analysis viewer then displays the
record data in the Line Graph view.

Figure 7.6 Spectrum Analysis Viewer
Use the menu options and toolbar icons to change the view of the
data. You can also scroll through the data by clicking the step
back or step forward arrow buttons on the toolbar. Other
functions available for this viewer are:
• To search the database for the maximum value of the selected
harmonic, hold down the shift key and click the left mouse
button over any of the harmonic bars. This in effect is a Go To
Peak functionality.
• If you click the right mouse button over any of the harmonic
bars, the system displays the numeric value for each of the
bars.
• If you click the left mouse button on a specific time on the line
graph and drag the mouse to another time, the block of time is
selected. When you release the mouse button, the line graph is
redrawn to shown only the time slot you selected. To return
the line graph to the initial view, click the right mouse button
again.

CBEMA Graph Viewer

The CBEMA Graph is a voltage disturbance scatter plot that
shows recorded voltage sags and swells events by their voltage
and length of duration.
Recorded voltage quality data is compared with the CBEMA
(Computer and Business Equipment Manufacturers Association)
industry standards for sag and swell events. EnergyAudit uses the
most current guidelines for information technology equipment as
the thresholds used within the CBEMA viewer. The CBEMA
standards are included in IEEE standard 446. The CBEMA group
is now called the Information Technology Industry Council (ITIC).
The CBEMA graph is a scatter plot showing voltage disturbance
values. The boundaries indicated on the graph identify the
CBEMA guidelines. You can select the date range and phases to be
displayed. The graphed values are the voltages and durations of
the recorded sag and swell events. The graph displays the voltage
levels as a percent of nominal on the Y-axis and the duration of
the event on the X-axis.
You can also view the graphed values in a spreadsheet format by
clicking the spreadsheet icon on the Toolbar.
When you choose the CBEMA graph option, a dialog box prompts
you to select the date range for the graph. After you select the date
range and click OK, the CBEMA Graph viewer is displayed. An

Figure 7.7 CBEMA Graph
The CBEMA graph toolbar contains icon push buttons

representing each phase you can graph. All available phases are
graphed by default.
You can click on the spreadsheet view button on the Data Viewer’s
toolbar to display the CBEMA graph data in a spreadsheet. The
resulting spreadsheet lists (initially by time of occurrence) the
duration and voltage of all the points comprising the graph on a
per phase basis.
The text form shows which points have fallen outside of the
boundary conditions by allowing you to filter out normal points.
Time of Occurrence, Voltage Magnitude, Percent of Nominal
Voltage and Duration are displayed for each phase.

Voltage Quality Spreadsheet Viewer

EnergyAudit can acquire and store voltage quality information in
the form of sags, swells, imbalances, and interruptions. This data
is presented in spreadsheet format. The view can show all data or
a subset of the data as selected by the user. Time of occurrence,
the phase on which the event occurred, the level or class of event
(as programmed in the meter), duration, and the recorded voltage
can be displayed.
The user selects the date range for the data which is displayed in a
single spreadsheet. You can enable and disable the display of
voltage sags and swells or voltage interruptions.
Conventional spreadsheet functionality is available. You can copy
data to the clipboard, print preview, print, and use Save As to save
the file with a different name.
When you choose the Voltage Quality Spreadsheet option, a dialog
box prompts you to select the date range for analysis. After you
select the date range and click OK, the Voltage Quality
Spreadsheet for that date range is displayed.

Figure 7.8 Voltage Quality Spreadsheet
To find out more details about using the Voltage Quality

Spreadsheet viewer, see the online help.

Voltage Quality Occurrence Graph Viewer
Voltage Quality Occurrence Graph Overview

The Voltage Quality Occurrence viewer can help you identify
patterns for occurrences of voltage quality events. Using this view,
you can determine if there is a particular time of day, day of the
week, or day of the month during which more voltage quality
anomalies occur than at other times. This viewer can help you can
examine processes that might potentially contribute to the voltage
quality problems.
You select the date range for the analysis and the phases to be
displayed. The graph shows the accrued number of occurrences
of sags, swells, imbalances, and interruptions. You can view the
number of occurrences in a day view, week view, or a month view.
You can also display graphed values in a spreadsheet format.
When you choose the Voltage Quality Occurrence Graph option, a
dialog box prompts you to select the date range for the analysis.
After you select the date range and click OK, the Voltage Quality
Occurrence Graph for that date range displays.

Figure 7.9 Voltage Quality Occurrence Graph
To find out more details about using the Voltage Quality

Occurrence viewer, see the online help.

Load Profile Spreadsheet Viewer

The Load Profile Spreadsheet viewer provides load profile data
for a service point in a spreadsheet format. You can navigate
through the load profile information and display various report
formats.
You can display detailed or summary data. When you select
summary data, you can display peaks or minimums and can
display a profile summary or a time-of-use summary.
The default presentation for the viewer is to display all load
profile data for all quantities for the selected date range, however
you can also view individual load profile channels. If the service
point has load profile channels of different interval lengths, a
different data sheet is used to display each interval length.
Upon entry into the viewer, you must first select the date range for
the data that you want to view. After you select the date, the
module will load that days data from the database. Figure 7.10
shows an example of a typical Load Profile Spreadsheet.

Figure 7.10 Load Profile Spreadsheet
To find out more details about using the Load Profile Spreadsheet,
see the online help.

Load Profile Graph Viewer

The Load Profile Graph provides a graphical view of the load
profile quantities stored in the database as well as quantities that
can be calculated. For devices that have more than one load
profile, all load profiles are accessible. The graphical presentation
of the data assists you in identifying trends, peaks, interruptions,
and so forth. The features of EnergyAudit let you easily focus on
the data you want to see and quickly compare the data from other
time periods or other service points.
The objective of the Load Profile Graph viewer is to present
trends. In order to display large time spans of data, such as data
for a month or a year, load profile intervals are combined into
larger intervals. When combined intervals are displayed, a label to
that effect is added after the service point’s name in the view’s
lower left corner.
The line graph presents an analog view of the load profile data
with one line on the graph for each channel. You can view a
maximum of 6 recorded channels, calculated quantities, and
combined interval data. You can select the date range for the data
for the analysis and can view the data as a span of hourly, daily,
weekly, monthly, or yearly data or all data in the database. When
you view weekly, monthly, yearly, or all data, the aggregate values
for the data are used in the graph. You can also add a Y-2 axis for
adding a quantity that has a different scale to the graph. This is
useful for presenting voltage and current in the same graph.
While database quantities are stored as secondary values, the
Load Profile Analysis viewer gives you the option of displaying
data as primary or secondary values. Data are converted to
primary values based on the database configuration for the
service point.
While you are viewing a graph, you can display the data in
spreadsheet format as a quick reference to the graphed values.
The data values displayed in the spreadsheet represent the
conditions and criteria selected in the graph view.

Upon entry into the viewer, you must first select the start date for
the data you want to view. After you select the date, the module
will load the data for that date range from the database. Figure 7.10
shows an example of a typical Load Profile Graph.
Figure 7.11 Load Profile Graph
If you click the left mouse button on a specific time on the line
graph and drag the mouse to another time, the block of time is
selected. When you release the mouse button, the line graph is
redrawn to shown only the time slot you selected. To return the
line graph to the initial view, click the right mouse button again.
To find out more details about using the Load Profile Graph
viewer, see the online help.

Register Data Spreadsheet Viewer

This Register Data Spreadsheet viewer presents data in a
spreadsheet format. When you configure the service point, you
select the registers to be acquired for the EnergyAudit database.
In the Register Data viewer, you select the registers and the date
range for the current view from the available data within the
database. You can use this viewer to read watthours for monthly
billing.
The Register Data spreadsheet includes the register names, the
date of reading, and the register values. You can display readings
for Current registers, Self Read registers, and Snapshot
(SENTINEL) registers. You can scroll through the different
readings in the selected date range by clicking on VCR-like arrow
icons on the application’s toolbar to move forward and backward
through the times for the data.
While the spreadsheet is displayed, you can copy data to the
clipboard, print preview, print, and use Save As to save the file
with a different name.
Upon entry into the Register Viewer, you are prompted to select
the date range and register quantities for your spreadsheet. After
you select the date, the viewer displays the data for that date
range from the database. An example of a typical Register
Spreadsheet is shown below.

Figure 7.12 Register Data Spreadsheet Viewer
To find out more details about using the Register Spreadsheet

For more information about calculated quantities, see on page 1-14.

Event Spreadsheet Viewer

All device programmable electricity and system-related
occurrences that are logged in the device as events can be
acquired through the EnergyAudit data acquisition. When you
configure a service point, you select the event data to be acquired
and stored in the EnergyAudit database. The event viewer
displays all event data in the database for the date range selected.
To view event data, you must first open a service point and then
select the date range to display from the available range within the
database. The viewer presents the data in a spreadsheet format,
showing the event names along with the time of occurrence of the
event.
Upon entry into the Events Viewer, the Event Spreadsheet
Options dialog allows you to select the date range to display. After
you select the date range, the Event Spreadsheet displays. An
example of the Event Spreadsheet is shown below.
Figure 7.13 Event Spreadsheet

You can select Edit | Date Range or click the Date Range icon on
the toolbar to display event data for a different time period.
To find out more details about using the Event Spreadsheet

Notes:

Chapter 8 Exporting EnergyAudit Data
This chapter discusses the following EnergyAudit Data Export

applications:
• MINI-MASTER Export–Exports EnergyAudit load profile
and register data to a comma-separated file. The exported file
can be imported by a MINI-MASTER system or opened in a
spreadsheet application. For more information see MINI-
MASTER Export on page 8-3
• MV-90 HHF Export–Exports EnergyAudit load profile data
in an MV-90 HHF format. The exported file can be imported by
third-party systems. For more information see MV-90 HHF Export
on page 8-6.
These applications are discussed in the remainder of this chapter.
Data Export Components

The following diagram illustrates the interfaces between the
EnergyAudit Data Export components.

Exporting EnergyAudit Data
Figure 8.1 Data Export Components Diagram
The functions of the EnergyAudit Export components are as

follows:
• The MINI-MASTER Export component exports load profile
and register data from the EnergyAudit database to a comma-
separated file format. Export data for Q1000 service points
can be imported by a MINI-MASTER system.
• The MV-90 HHF Export component allows you to export
EnergyAudit load profile data in MV-90 HHF format for use by
a third-party system. You can configure the service points,
load profile channels, and channel numbers as well as the
date range for the data to be exported.

MINI-MASTER Export
Use the MINI-MASTER Export component to export load profile
and register data from the EnergyAudit database to a comma-
separated file that can be imported by a MINI-MASTER system.
You select the service points and the register and load profile data
that you want to export.
Exported files can be used as follows:
• Opened in spreadsheet applications
• Q1000 data can be imported into a MINI-MASTER system
Additional information about the export file, including the file
structure, is given in Appendix A, MINI-MASTER Export File
Format.
To Export Data for MINI-MASTER:

EnergyAudit | Data Export | MINI-MASTER Export.
The MINI-MASTER Export dialog appears listing the service

points with data available for export and the types of data
available for each service point.

An example of the MINI-MASTER Export dialog is shown

below.
Figure 8.2 MINI-MASTER Export
2 Click on the Browse button to select the Output Directory

where you want to locate the exported data.
MINI-MASTER requires that the directory path use the

8.3 naming convention—eight-character file/directory
name with three-character filename extensions.
3 Select the service points and data to be exported:

• Export From the Database—select New Data or All
Data.
• Include Register Data For—select Self-Reads or
Current Registers.

• Select Service Points—click the check boxes or click

the All button or the None button to select the service
points.
Before you can select the registers to be exported, you
must define the register IDs used by your MINI-MASTER
system. This allows MINI-MASTER to import the
registers. If you do not plan to import the data to a MINI-
MASTER system, you can assign any register IDs as
desired.
4 Click the Config button to configure the MINI-MASTER

register ID codes.
The Register Configuration dialog is displayed.
Figure 8.3 Configure Register IDs for MINI-MASTER
5 For each register, double-click in the ID column and type the

ID. You only need to configure the ID codes the first time you
use the Export component.
6 For each Service Point, select the data to be exported:
• Channels tab—select the channels to be exported.
• Registers tab—select the registers to be exported.
7 Click Close to return to the Export dialog.
8 After you have selected all service points and the channel and
register data, click the Export button.

The data is exported to the designated folder.

9 Click the Close button to close the Export component.
10 Follow the instructions in your MINI-MASTER documentation
to import the data into MINI-MASTER.
MV-90 HHF Export

The EnergyAudit MV-90 HHF application allows you to export
EnergyAudit load profile data in MV-90 HHF format for use by a
third-party system.
MV-90 HHF Export Overview

You can configure service points, load profile channels, and the
MV-90channel IDs as well as the date range for the data to be
exported. After you configure the service points for MV-90 Export,
you can schedule the exports to take place automatically after
new data is acquired. You can also export MV-90 data for selected
service points on demand using the Export Data Now feature.
Data for each service point is exported as a separate MV-90 HHF
file in the Itron® HHF format.
The Export Queue lists the service points scheduled for automatic
export as well as manual exports that are pending. Service Point
reports, Exception reports, and Activity reports are available to
facilitate the process of tracking MV-90 HHF Exports.
Data Requirements
The following load profile data can be exported for a service point
using the MV-90 HHF Export application:
• Active load profile channels from existing EnergyAudit
service points
• Channels with load profile intervals of one minute or longer
• From 1 to 16 channels of the same interval length
• Totalized channels (The MV-90 HHF Export component does
not totalize the channels before exporting.)

MV-90 HHF Export Queue

The MV-90 HHF Export Queue identifies the MV-90 service points
for which new load profile data exists in the EnergyAudit
database.
When you configure a service point for MV-90 HHF export, you
have the option to automatically schedule the MV-90 export each
time EnergyAudit acquires new data from the service point. If
automatic scheduling is enabled in the MV-90 export
configuration, each time EnergyAudit acquires new data for the
service point, an entry for the service point is placed into the MV-
90 HHF Export Queue. For more information about automatic
scheduling, see Figure 8.7, Edit Export Configuration dialog.
At the time designated in the MV-90 HHF Export Schedule or
when a Manual Export is performed all MV-90 data for service
points in the Export Queue is exported to the Export Destination
location. For more information about the Export Destination, see
Defining the MV-90 HHF Export Directory on page 8-14.
MV-90 HHF Export File Names

When MV-90 HHF data is exported, a separate export file is
created for each service point’s MV-90 HHF data. The following
naming convention is used:
<SP name>_<Date of export>_<Seq>.hhf
where
• SP name is the EnergyAudit service point name.
• Date of export is the date that the HHF file was created
using YYYYMMDD format. For example, February 15th, 2002
would be represented as 20020215.
• Seq is a sequence number that is added for a service point if
multiple exports are created on the same day. The sequence
number is not used if only one export is created for a service
point in a day.

MV-90 HHF Export as a Remote Client

You can install the MV-90 HHF Export application as a remote
client for the EnergyAudit system. If you install the MV-90 HHF
Export application as a remote client, you must also install the
MSDE data engine. For information about installing the MV-90
HHF Export application as a remote client, see Remote Data Analysis
or MV-90 HHF Export Clients on page 2-6 and Identifying EnergyAudit
Databases for Remote Clients on page 2-22.
Starting the MV-90 Export Application

The MV-90 HHF Export application is available in the EnergyAudit
program group on the Windows Start menu.
To start the MV-90 HHF Export Application:

EnergyAudit | Data Export | MV-90 HHF Export.
The MV-90 HHF Export window is displayed.
Figure 8.4 MV-90 HHF Export Window
2 Select one of the following MV-90 Export features:

• Configure Export–Select the service points and identify

the load profile channels you want to export for each
service point.
• Schedule Export–Define when the data will be
exported. At the scheduled date and time, data for all MV-
90 service points will be exported.
• Export Data Now–Export data for selected service
points manually (on demand). Data for all scheduled
exports in the queue is exported along with the manual
export.
• View Reports–View MV-90 HHF reports.
3 To quit the MV-90 Export Application, select File | Quit.
Configuring Service Points for MV-90 HHF Export

Use the Export Configuration dialog to select the service points
and the load profile data to be exported and modify or delete
export configurations as needed. You can also set up the export
configuration to automatically export the MV-90 HHF data after
new data is acquired for the service point.
The default MV-90 channel ID is the EnergyAudit channel number,
but you can change the channel IDs as desired.
The service point must exist in the EnergyAudit database before you can
configure the MV-90 HHF Export requirements. If the service point has not
been configured yet, see Creating and Using Service Points on page 4-1.
To configure MV-90 HHF Export for a service point:

1 From the MV-90 HHF Export window, select Configure
Export or select View | Configuration.

The Export Configuration dialog is displayed.
Figure 8.5 Export Configuration
2 To set up MV-90 HHF export requirements for a service point,

click the Add button.

The Add Service Point dialog is displayed showing

EnergyAudit service points that have not yet been configured
for MV-90 HHF export.
Figure 8.6 Add Service Point
3 Select the service point for which you want to configure MV-
90 HHF export and click Next.

4 The Edit Export Configuration dialog is displayed. The order

in which the channels are listed in the Channels to Export
column on the right determines the MV-90 HHF channel ID.
Figure 8.7 Edit Export Configuration
5 For Automatically schedule data for export after each

upload, choose option:
• To automatically place this service point into the MV-90
Export Queue each time EnergyAudit acquires new data
from the service point, check this box. You will also need
to set up an Export Schedule. For more information see
Scheduling Automatic MV-90 HHF Exports on page 8-15.
• If you do not want to automatically export MV-90 data,
leave this box unchecked. You must manually export data
for this service point if you do not check this box. For
more information see Using Export Data Now on page 8-17.
6 To select the channels for the MV-90 export, click on the
Available Channel and then click the Add button.
• All channels must have the same interval length.

• Refer to Data Requirements on page 8-6 for more
information about selecting load profile channels.

The selected channel is moved to the Channels to Export

column.
7 To change the MV-90 channel ID, change the order of the
channels listed in Channels to Export. Select the channel and
then click the Move Up or Move Down button to change the
order.
8 After you have completed your selections and set up the order
for the Channel IDs, click Save to save your changes and
close the dialog.
You are returned to the Export Configuration dialog.

9 Continue configuring MV-90 HHF Export service points or
click the Main Menu link to return to the MV-90 HHF Export
main window.
Modifying an MV-90 Export Configuration

After you have set up the MV-90 Export configuration for a service
point, you can change the export configuration as needed.
To change the MV-90 HHF Export configuration:

The Export Configuration dialog is displayed. Refer to Figure

8.5 for an example.
2 Select the service point you want to change and click the Edit
button.
The Edit Export Configuration dialog is displayed. Refer to

Figure 8.7 for an example of the dialog.
3 Make changes as desired.
You are returned to the MV-90 HHF Export Configuration

window.
5 Click the Main Menu link to return to the MV-90 HHF Export
main window.

Removing an MV-90 Export Configuration

You can delete an MV-90 export configuration for a service point.
Deleting the MV-90 export configuration does not remove the
service point from the EnergyAudit database.
To delete an MV-90 HHF Export configuration:

The Export Configuration dialog is displayed. Refer to Figure

8.5 for an example.
2 Select the service point you want to delete and click the
Remove button.
You are prompted to confirm the deletion.

3 Click OK to continue.
The export configuration is deleted.

4 Click the Main Menu link to return to the MV-90 HHF Export
main window.
Defining the MV-90 HHF Export Directory

You can select the directory where the exported MV-90 HHF files
are stored using Options | Export Destination.
To select the Export Directory:

1 From the MV-90 HHF Export window, select Options |
Export Destination.
The Export Destination dialog is displayed.
Figure 8.8 Export Destination

2 Click the browse button to select the directory where you

want the MV-90 HHF data files to be stored after they are
exported.
3 Click Save.
You are returned to the MV-90 HHF Export main window.
Exporting MV-90 HHF Data

You can export MV-90 HHF data in two ways:
• Schedule automatic exports
• Manually export data on demand
Scheduling Automatic MV-90 HHF Exports

Scheduling automatic export of MV-90 HHF data is a two step
process:
• When you configure each service point for HHF export, select
the Automatically Export option on the Export Configuration
dialog. As new data for a service point is acquired, the service
point is placed in the MV-90 Export Queue.
• Use the Schedule Export dialog to define the schedule for
automatically exporting data for all service points in the MV-
90 Export Queue.
Data for all MV-90 HHF service points in the MV-90 Export Queue
will be exported at the date and time scheduled.
• You must configure the data to be exported for each service point using
the Export Configuration dialog before you can schedule the exports.
• Totalized channels must be totalized before exporting to obtain current
totalized values.
To configure the MV-90 HHF export:

1 From the MV-90 HHF Export window, select Schedule
Export or select View | Schedule Export.

The Schedule Export dialog is displayed.
Figure 8.9 Schedule Export
2 Define the Frequency by choosing from the following

options:
• Daily – Export every N days. For Period, select the
number of days to elapse between exports. For example,
export every 10 days.
• Weekly – Export once a week. For Weekday, select the
day of the week. For example, export every Tuesday.
• Monthly – Export once each month. For Month Day,
select the date. For example, export on the 26th of each
month.
3 Select the Time of Day for the export by entering the time in
24-hour clock format or click and drag the hands of the clock
to set the time.
4 After you have completed the export schedule options for this
service point, click Save to save your changes.
You are prompted to confirm the schedule.

5 Click OK to save the schedule.
6 You are returned to the MV-90 HHF Export main window.

Using Export Data Now

You can manually export one or more service points on demand
using the Export Data Now feature. The Export Data Now feature
lets you select the service points and the data to be exported.
The manually exported service points are added to the Export
Queue along with other service points scheduled for MV-90
Export. When you use the Export Now feature, data for all service
points in the Export Queue is exported.
To manually export data:

1 From the MV-90 HHF Export window, select Export Data
Now or select View | Export Data Now.
The Manual Export dialog is displayed listing all service

points configured for MV-90 Export.
Figure 8.10 Manual Export
2 Select the service point(s) you want to export at this time.

3 For Data Selection, choose option:
• Data since last export – Export MV-90 HHF data
acquired since the last MV-90 export for the service points
selected.

• Selected date range – Export MV-90 HHF data for the

date range indicated for the MV-90 Export service points
selected. If you select this option, also select the First
Interval and Last Interval.
• All available data – Export all available MV-90 HHF data
for the MV-90 Export service points selected.
4 After you have selected the export options, click Export
Now.
5 You are notified that any scheduled exports which are in the
Export Queue will also be exported. For more information
seeMV-90 HHF Export Queue on page 8-7.
6 Click OK to continue with the export.
The MV-90 HHF Export Progress dialog displays the progress

of the export(s).
7 If you need to stop the export, click Cancel. The Export
Engine is stopped, but entries remain in the queue.
8 To delete queue entries, select View | Export Queue and click
Empty Queue. For more information see Using the Export
Queue below.
Using the Export Queue

The export queue lists all service points currently queued for
manual and scheduled MV-90 HHF exports. You can display the
contents of the MV-90 Export queue by selecting View | Export
Queue. You can delete the entries in the queue, if needed, by
clicking Empty Queue.
For more information seeMV-90 HHF Export Queue on page 8-7.
To view the Export Queue:

1 From the MV-90 Export window, select View | Export
Queue.

Service points queued for MV-90 HHF export and their data
ranges are listed.
Figure 8.11 MV-90 HHF Export Queue Contents
2 If you need to cancel the exports currently in the queue, click

Empty Queue.
3 To return to the MV-90 Export window, click Cancel.
Viewing the MV-90 HHF Export Reports

You can view reports for the MV-90 HHF Export application by
selecting View Reports from the MV-90 Export window or from
the View menu by selecting View Export Log Reports. The
following reports are available:
• Service Point Report – Display the export log for a single
service point. The report lists the date and time of the export,
the export file name, and the data range for the export.
• Exception Report – Display the exception report listing all
service points that do not have an export status of OK. The
report lists the date and time of the export, the service point
name, the export file name, and the status of the export.
• Activity Report – Display a log of all MV-90 HHF Export
activity.
While a report is displayed you have the option to print the report.

To view MV-90 HHF Export reports:

1 From the MV-90 HHF Export window, select View Reports
on the main window or select View | View Export Log
Reports from the menu.
The Export Reports dialog is displayed.
Figure 8.12 MV-90 HHF Export Log Reports
2 Select the Report Type:

• Service Point Report
• Exception Report
• Activity Log
3 If you selected Service Point Report, also select the name of
the Service Point.
4 For Data Selection, choose option:
• Report all available data
• Report over selected date range - If you select this
option, select the Start Date and time and the End Date
and time.
5 Click Display Report.

6 To print the report, click Print.

7 To return to the MV-90 Export window, click Main Menu.
Clearing the Export Log

Entries in the MV-90 Export Log are not automatically deleted.
You can define the numbers of data that you want to keep in the
export log and manually delete data older than the number of days
entered.
To clear the export log:

1 From the MV-90 HHF Export window, select Options | Clear
Export Log.
The Clear Export Log dialog is displayed.
Figure 8.13 Clear Export Log
2 Enter the number of days of data that you want to keep. All
MV-90 HHF Export data older than the number of days
entered will be deleted.
3 Choose option:
• To delete the old data, click Clear Log Now.
• To close the dialog without deleting any data, click
Cancel.
4 To return to the MV-90 Export window, click the Main Menu
link.

Notes:

Appendix A Data Export File Formats
This appendix provides information about the export files that are
created by the EnergyAudit Data Export components:
• MINI-MASTER Export
• MV-90 HHF Export
It describes the output files and gives the file format. For more
information about exporting data from EnergyAudit, see MINI-
MASTER Export on page 8-3 and MV-90 HHF Export on page 8-6.
MINI-MASTER Export Output Files

The Data Export application will create four files in the specified
output directory. These files consist of a modified Meter Image
File HHF Header file, a Results file, a Load Profile file, and a Reg-
isters file. The starting point is the HHF Header file, consisting of a
randomly generated (based upon date and time) eight-character
filename with the Q1K extension. The other files will have the
same filename but different extensions, as shown in the table
below:
Table A.1 Export Output Files
Output File Description File Extension
HHF Header Import file with generated eight-char- xxx.Q1K

acter main filename and Q1K exten-
sion.
Results Device and configuration information xxx.RSL
EnergyAudit Getting Started Guide A-1

Data Export File Formats
Table A.1 Export Output Files
Load Profile Exported load profile (interval) infor- xxx.INV

mation
Registers Exported register readings xxx.REG
The times in export files are in standard time (not DST).
MINI-MASTER Export File Format

The Meter Image HHF Header file consists of a HEADER record
followed by an ENDFILE record. The header record contains the
first five standard fields followed by padding spaces. The MINI-
MASTER import process will locate the Meter Image File, verify
the partial HHF header record, and then proceed to locate the
other files based upon filename and extension.
The ENDFILE record follows the standard format. See the table
below for the record format. The standard Meter Image HHF for-
mat is outlined in “Schlumberger’s Implementation of Hand Held
Record Format” document.
Table A.2 Export File Format
Bytes Size Description
1 -6 6 ‘HEADER’ record tag
7 – 14 8 ‘Q1K’
14 – 28 14 Unit ID, only 8 characters used
29 – 48 20 ‘Q1K’
49 – 58 10 Reading Time (MMDDYYHHMM format) (standard

time)
59 – 71 13 Results Filename (XXXXXXXX.RSL + null)
A-2 EnergyAudit Getting Started Guide

Table A.2 Export File Format
Bytes Size Description
72 – 84 13 Load Profile Filename (XXXXXXXX.INV + null)
85 – 97 13 Register Filename (XXXXXXXX.REG + null)
98 – 256 159 Padding spaces
257 – 270 14 ‘HEADEREND FILE’ block signature
271 – 512 242 Padding spaces
Results File Format

This file contains device and configuration information obtained
by the Retriever application. It describes any errors that may have
occurred. This file resides in the output directory specified and
has the same eight-character generated filename as the Meter
Image File but with the RSL extension.
This file is in the format of a standard Windows INI file. The file
has several sections, each containing a number of individual
entries. The sections and entries are outlined below (note: all
spaces before and after the equal sign must be removed):
[Results]
ResultCode = success/error code, 0 = SUCCESS
SubResultCode = 0
[FilesWritten]
IntervalData = path profile file (c:\sangimpt\fifgfig.inv)
RegisterData = path to register file
[Identification]
DeviceType = Device :: Model
ModelType = Device :: Model
DeviceID = Device :: UnitID
HardwareRev = Device :: HWVersion
SoftwareRev = Device :: SWVersion
[DeviceConfig]

DeviceFollowsDST = T or F, from Device :: UseDST

IntervalLength = ChannelDirectory :: IntervalLength
Note : minimum interval is 1 minute
NumChannels = number of exported channels
[Channel1]
PulseMultiplier = ChannelDirectory :: PulseMultiplier
...
[ChannelN]
[END]
Interval File Format

This file contains all load profile data. It includes raw pulse data,
interval statuses, as well as device information that may be
needed to interpret the data. This file resides in the output direc-
tory specified and has the same eight-character generated file-
name as the Meter Image File but with the INV extension.
Existing status characters will be limited to the following set:
O - Outage
V - Saturated
N - Nonexistent
I - Inconsistent
A - Adjust Time
The interval start and stop times are standard time (not DST).
This file is in the format of a standard Windows INI file. The file
has several sections, each containing a number of individual
entries. The sections and entries are outlined below (note : all
spaces before and after the equal sign must be removed) :
[INFO]
StartTime = either the previous exported date or
ChannelDirectory :: FirstStoredDate depending on
export option selected
19971208.051500 format [YYYYMMDD.HHMMSS]
StopTime = ChannelDirectory :: LastStoredDate
19971208.063000 format [YYYYMMDD.HHMMSS]

DeviceFollowsDST = T or F, from Device :: UseDST

IntervalLength = ChannelDirectory :: IntervalLength
NumChannels = number of exported channels
DeviceID = Device :: UnitID
DataFormat = Pulse
[Intervals]
V3, 582 sample data w/ status
V3, 507 see above for status definitions
, 302 sample data w/o status
, 246
Data for the intervals is exported Pulse format although Energy-
Pac stores data internally in Energy units. The data will undergo a
conversion process from Energy -> Pulse and the resulting
amount, rounded to the nearest whole unit, will be exported.
Register File Format

This file contains register readings. This file resides in the output
directory specified and has the same eight-character generated
filename as the Meter Image File but with the REG extension. The
times are standard time (not DST).
This file is a standard text file consisting of zero or more lines of
data. The format of the value is outlined below:
R, <datetime>
zero or more register readings
END
Register reading format is:
<reading type Numeric, Datetime, or Text>, <register ID code>, <text regis-
ter value>
Sample format is:
R, 19980123.131148// format is YYYYMMDD.HHMMSS
N, 2, 48311.497
N, 3, 17.341
END

MV-90 HHF File Format

The MV-90 HHF file format is a hand-held file format which can be
used to unload load profile data, visual meter reads, event
(history) data, and other types of recorder and/or register
information into an MV-90 system.
The MV-90 HHF file format is controlled and maintained by Itron.
Overall HHF Record Structure

The HHF file format consist of multiple 256 byte records. The
format is designed to have data from multiple devices included in
the same file (e.g. 5'++)).
The format of the individual records is defined in the following
sections. All fields that are Alphabetic (A) or Alphanumeric (A/N)
will be left justified with trailing blanks. All fields that are
Numeric (N) will be right justified.

The order of the various records that make up the HHF file is as
follows:
Figure A.1 HHF Record Order
Header Records
Table A.3 Header Records

%\WHVKH[ 6L]H 7\SH 'HVFULSWLRQ
$ +($'(55HFRUG,GHQWLILHU
' $1 'HYLFH7\SH352),/(
(% $1 5HFRUGHU,'
&) $1 'HYLFH,','LQSK\VLFDOGHYLFH
$ 3DGGLQJ$6&,,VSDFHV[
$% 1 &KDQQHO1XPEHUUHTXLUHG
& $ 3DGGLQJ$6&,,VSDFHV[

Table A.3 Header Records

) 1 &KDQQHO7RWDO0HWHU5HDGLQJ&XPXODWLYH
1 &KDQQHO1XPEHUUHTXLUHGIRUWZRFKDQQHOGHYLFH
) $ 3DGGLQJ$6&,,VSDFHV[
1 &KDQQHO7RWDO0HWHU5HDGLQJ&XPXODWLYH
$' $ 3DGGLQJ$6&,,VSDFHV[
() 1 &KDQQHO1XPEHUUHTXLUHGIRUWKUHHFKDQQHOGHYLFH
$$ 1 &KDQQHO7RWDO0HWHU5HDGLQJ&XPXODWLYH
$% $ 3DGGLQJ$6&,,VSDFHV[
%% 1 &KDQQHO1XPEHUUHTXLUHGIRUIRXUFKDQQHOGHYLFH
%$& $ 3DGGLQJ$6&,,VSDFHV[
&&' 1 &KDQQHO7RWDO0HWHU5HDGLQJ&XPXODWLYH
&() $ 3DGGLQJ$6&,,VSDFHV[
) $ 'DWDLQ87&7LPH8 87&VSDFH[ 1RWLPHDGMXVWUHTXLUHGLQ
PDVWHUILOH
))) $ 3DGGLQJ$6&,,VSDFHV[
7KH5HFRUGHU,'RUWKH'HYLFH,'LVXVHGWRXQLTXHO\LGHQWLI\WKHGHYLFH,IWKHHQGXVHUSODQVWRGHILQHWKH
5HFRUGHU,'LQ09WKH5HFRUGHU,'VKRXOGEHILOOHGZLWKVSDFHVDQGWKH'HYLFH,'VKRXOGEHGHILQHGWRDXQLTXH
QDPH
This Header description defines the minimum fields that are

required for the PROFILE HHF header. Optional fields in this
document are listed as ASCII spaces to simplify the HHF file
implementation.
Meter readings that do not exist or are missing should be set to all
ASCII spaces NOT zeros.
If a device has more than four data channels, a second header
record would be created with the same format defined above
except the channel numbers would be 05 through 08.
Any channel on the HEADER record that does not have additional
meter readings should have all meter reading fields set to spaces.

Pulse Data Header Record

All unused characters or unavailable character fields will be set to
ASCII blanks (HEX 20). The format of the header record is shown
in the following table.
Table A.4 Pulse Data Header Record
Byte (hex) Format Field Description
& 66'5'HYLFH,' 'HYLFH,'RU6HULDO1XPEHUFRUUHVSRQGLQJWR'HYLFH,'LQ

KHDGHUUHFRUG
& 3DGGLQJ 3DGGLQJ$6&,,VSDFHV[
& ,QWHUYDOVSHU+RXU QXPEHUHYHQO\GLYLVLEOHLQWRPLQXWHV
& 1XPEHURI QXPEHURIORDGSURILOHFKDQQHOVLQGDWDILOH
&KDQQHOV
& 6WDUW7LPH 00''<<<<KKPPVWDUWWLPHRIEHJLQQLQJRIILUVWLQWHUYDO
PLQXWH
( & 6WRS7LPH 00''<<<<KKPPHQGLQJLQWHUYDOGDWHWLPHIRUWKHODVW
LQWHUYDOLQWKHSXOVHGDWDILOH
)'( & 3DGGLQJ 3DGGLQJ$6&,,VSDFHV[
') & '672SWLRQ <RU1ZKHWKHUWKH66'5ZLOOKDQGOH'D\OLJKW6DYLQJV7LPH
FKDQJHVDXWRPDWLFDOO\
((% & '676WDUW7LPH 00''<<<<KKPPGDWHWLPH
(&) & '676WRS7LPH 00''<<<<KKPPGDWHWLPH
) & +HPLVSKHUH ³1´IRU1RUWKHUQRU
6IRU6RXWKHUQ
))$ & (YHQW6L]H 7KHVL]HLQE\WHVRIHDFKHYHQWLQWKH(YHQW'DWD5HFRUGV
XVXDOO\
)% , ,QWHUYDO)RUPDW %LWILHOGGHILQLQJLQWHUYDODWWULEXWHV$VHWELWLQGLFDWHVDWWULEXWHLV
WUXH%LWVSHFLILHVDWZRE\WHLQWHUYDOVWDWXVLVSUHVHQWIRU
HDFKLQWHUYDO%LWVSHFLILHVWKDWWKHLQWHUYDOGDWDLVVWRUHGLQ
DQHILOHIRUPDWXVLQJUHDOQXPEHUV
)&)' , &KDQQHO6WDWXV ELWVIRUVHTXHQWLDOFKDQQHOV
0DVN (DFKELWLVQRQ]HURLIDQ\VWDWXVHVDUHXVHGIRUWKDWFKDQQHO
%LWIRUFKDQQHO%LWIRUFKDQQHOHWF
)()) & 3DGGLQJ 3DGGLQJ$6&,,VSDFHV[

Pulse Data Records

The Pulse Data Record is made up of 128 two byte integer values.
Each integer value is stored least significant byte first in the
record. The data stored in the record is a mixture of pulse and
status information.
If the second bit of the interval format is set to indicate efile
format, each channel of the interval data is made up of real * 4’s (4
byte real values) which follow the standard IEEE floating point
format.
All the channel pulse and status information for an interval will be
stored together and not split over a record boundary. The
remainder of the record can be padded with any value, and the
next interval should start at the beginning of the next record. Any
unused values in the last pulse data record should be set to
0x7FFF hex (least significant byte first - FF7F). If the pulse data
records are in efile format, the padding should be set to 0xFFF.
The interval data should be stored in the Pulse Data Records in
time order from the earliest to most recent full interval.
Figure A.2 Pulse Data Record Formats

Each pulse and status value is stored as a two byte integer. The
pulse values are truly integer values, the status information for
each channel and the status information for the interval are
actually bit oriented and are described on the next two pages.
The bit values for interval statuses are shown in the following
table.
Table A.5 MV-90 Interval Statuses
Bit Description
15 Not Used
14 Not Used
13 Not Used
12 Load Control
11 Test Mode
10 Time Reset Occurred
9 Watchdog Timeout Occurred
8 Reset Occurred (Hardware Activated At Recorder)
7 Clock Error
6 Data Missing
5 ROM Checksum Error
4 RAM Checksum Error
3 CRC Checksum Error
2 Long Interval
1 Short Interval
0 Power Outage

The bit values for channel statuses are shown in the following
table.
Table A.6 MV-90 Channel Statuses
Bit Description
15 Not Used
14 Not Used
13 Not Used
12 Not Used
11 Not Used
10 Harmonic Distortion Detected
9 Alarm
8 Energy Type (Register) Changed
7 Parity
6 Excluded Interval
5 Data Out Of Limits (Reserved, not in file)
4 Pulse Overflow
3 Estimated Interval (Data Correction)
2 Replaced Interval (Data Correction)
1 Added Interval (Data Correction)
0 Not Used
Pulse Data Termination Record

This record signifies the end of the Pulse Data Records and should
be set to 128 two byte values of minus 1 (HEX FFFF) stored least
significant byte first.

Register Data Record(s)

Register data may be stored in the file as CR/LF delimited
information. This data will be displayed on the MV-90 Register
data report exactly as it appears in the file. A maximum of 25,000
bytes of register data may be included in file. The format of this
data is shown in the following table.
Table A.7 Register Data Records
Bytes (hex) Size Type Description
0-1 2 I The length of the current record (including this field).
2-13 12 A YYYYMMDDhhmm date/time for this binary data.
14-22 8 A REG-VALS (register data format)
23 - ?? Up to 25000 A Device specific register data. This data is CR/LF delimited ASCII
data and will be displayed on the MV-90 Register Report exactly
as stored.
The data is then stored in the HHF file as a series of 1 or more 256
byte records with the following format.
Table A.8
0-5 6 A RGDATA (Record Identifier)
6-FF 250 A Device specific register data (Characters n through n+249)
The last record must be padded with spaces to a length of 256

bytes.

Termination Record
The last record in the file should be a termination record to
provide a positive indication that no more data sets are in the file.
Table A.9 Termination Record
0-5 6 A HEADER (Record Identifier)
6-D 8 A END FILE (EOF indicator)
E-FF 242 A Padding ASCII Spaces

Glossary
active power The time average of the instantaneous power over one period of the wave. For
sinusoidal quantities in a two-wire circuit, active power is the product of the
voltage, the current, and the cosine of the phase angle between them. In a
polyphase circuit, active power is the sum of the active powers of the individual
phases.
active quantities Quantities such as watt demand and watthours.
Activity Log A record of all data acquisition actions such as outbound calls and Meter Image
File interrogation for a service point. Activity is logged to record statuses and
events that occurred during the interrogation.
Administrative Password The Administrative Password is required when you attempt to perform secure
administrative system functions, such as accessing Database Settings, deleting
data from the database, or deleting a service point configuration.
aggregate (AGGR) The sum of the per phase values.
ampere (A) The practical unit of electric current. One ampere is the current caused to flow
through a resistance of one ohm by one volt.
ampere-hour (Ah) The average quantity of electric current flowing in a circuit for one hour.
apparent power The product of the root-mean-square current and the root-mean-square voltage
for any waveform. For sinusoidal quantities, apparent power is the square root of
the sum of the squares of the active and reactive powers.
apparent quantities Quantities such as VA-demand and VA-hours.
EnergyAudit Getting Started Guide G-1

Glossary
arithmetic operation Operations in which numerical quantities form the elements of the calculation.
Auto Configure The process of automatically calling a service point or reading a Meter Image File
to retrieve the device configuration and set up the service point record in the
baud rate The speed at which data is transmitted, expressed in bits per second (bps).
calculated quantity A load profile quantity that was not recorded by a device but is calculated by
EnergyAudit from the recorded quantities.
Call Group A set of service points that can be scheduled for data acquisition as a group to
retrieve selected data.
Call Window The time range for a scheduled data acquisition call to a service point.
CBEMA graph EnergyAudit’s graphical format for viewing recorded voltage quality data as
compared with the CBEMA (Computer and Business Equipment Manufacturers
Association) industry standards for sag and swell events.
communication timeout The number of seconds that the meter will wait for a valid command. If there is a
time out, the meter will terminate the communication session.
Configuration Link Database configuration dialogs that allow you to change the configuration for a
service point or a network.
CT ratio Current Transformer ratio. The ratio required to reduce primary current to a
secondary current compatible with transformer rated meters. See Also VT ratio.
Data Viewers The data analysis software application components which provide graphical and
spreadsheet views of the service point data in the EnergyAudit database.
default A standard value that a field contains unless it is modified by the user.
G-2 EnergyAudit Getting Started Guide

Glossary
delivered (DEL) The energy flows from the utility to the end user. The measured quantity is
positive. A register accumulating a delivered quantity is always positive and
keeps incrementing as energy flows in this direction.
demand The average value of power or a related quantity over a specified interval of time.
Demand is expressed as kilowatts (kW), kilovolt-amperes (kVA), kilovars (kvar),
and so forth. There are different types of demand such as maximum, block, or
rolling. See Also interval.
demand interval The specified time over which demand is calculated.
demand interval length The duration of the demand interval, such as 1 minute, 15 minutes, 60 minutes,
and so forth.
demand reset The function that resets demand registers in the meter to zero.
demand subinterval The smaller blocks of time that are used in rolling demand calculations.
device A metering device such as a meter, recorder, or register.
device ID The ID that is programmed into a device and used by the device to identify itself
to a system. Also called a unit ID.
energy An electrical load expressed in watts multiplied by an interval of time, such as

hours for kilowatt hours. The integral of active power with respect to time.
firmware A set of instructions stored in the meter’s EPROM (erasable programmable read-
only memory).
flow type Refers to the position of the vectors in the power circle. There are eight types of
flows: Delivered (DEL), Received (REC), Total (TOT), Net (NET), Q1, Q2, Q3, and Q4
(quadrants 1 through 4).

Glossary
harmonic An effect that causes the true sine wave of alternating voltages and currents to
be distorted.
hysteresis loss The energy lost in a magnetic core due to the variation of magnetic flux within the
core.
ID code A code that identifies an electrical quantity. This code displays on the register
along with the value. ID codes are assigned by the user at program time.
Import Queue Processor The Import Queue Processor controls access to the data base, preventing
contention between data acquired by calls to devices and data being imported
from Meter Image Files.
interrogation The process of communicating with a meter or a Meter Image File to retrieve the
data or configuration from the meter or file.
interval length The duration of the interval. The time that each interval lasts before a new
interval begins. Used for demand calculation.
IQP See Import Queue Processor.
lagging current An alternating current which, in each half-cycle, reaches its maximum value a
fraction of a cycle later than the maximum value of the voltage which produces it.
leading current An alternating current which, in each half-cycle, reaches its maximum value a
fraction of a cycle sooner than the maximum value of the voltage which produces
it.
load profile data Also called interval pulse data or mass memory data. Pulse data accumulated in
user-specified discrete blocks of time (interval lengths).

Glossary
maximum demand The highest demand calculated during any interval over a selected period of time.
The Maximum Demand quantity displayed in Test Mode is that value calculated
over the test interval only. (This can differ from the Normal Mode demand
interval.)
MeterKey A software application used with a MeterKey Card and smartcard reader which
allows users to change the features of supported meters without returning the
meter to the factory. MeterKey allows users to upgrade or downgrade
SENTINEL™ and VECTRON® meters and upgrade QUANTUM® Q1000 meters.
Customers purchase basic meters and then order the MeterKey upgrades from
their SchlumbergerSema Sales Representative. The MeterKey upgrades are
shipped to customers on a MeterKey Card.
meter ID A unique number that identifies a meter.
Meter Image File A file that represents a meter’s configuration as well as the data in the meter.
Meter Image Files (MIF) can be created by PC-PRO+ 98 while online with a device
and then exported for use by EnergyAudit. You can configure an EnergyAudit
service point based on the MIF and then as new MIFs are imported, the MIF data
is available for analysis in EnergyAudit.
Meter Maintenance Password The Meter Maintenance Password is required to reset demand registers or adjust
the device’s clock to match the system clock for manual outbound calls.
Mini-DLMS protocol Mini-DLMS. A multi-drop network protocol used by Q1000 meters. A read/write
protocol used by PC-PRO+ 98 and other SchlumbergerSema products.
multi-drop A meter installation configuration where more than one meter is connected to a
communication device such as a line sharing device, data switch, or modem
splitter in a radial configuration. PC-PRO+ 98 v2.0 and higher supports multi-drop
configurations in which signal echo is not used. Communication takes place via
RS-232, RS-485, or the optical port connection.
multiplier A value used in calculations of displayed energy and demand readings.

Glossary
net (NET) Accounts for net energy (energy in both directions).

Net (NET)=Delivered (DEL)-Received (REC)
A register accumulating a net quantity can be incrementing or decrementing
depending on the energy flow.
network A group of intelligent devices connected by communication cables or by radio

frequency (RF) and using a common communication protocol.
network member See network service point.
network service point A metering service point that is connected to a network and configured in
EnergyAudit as a member of a network.
optical port The communication medium used when programming through the meter cover.
optical tower Tower located on the face of the meter. The meter can be programmed and
communicated with through the optical tower.
outbound call A data acquisition call or a direct connection to a device or a Meter Image File to
retrieve data. This process is also called interrogation. You can create an
outbound call to an individual service point or to a call group. Outbound calls can
be either recurring or manual.
peak demand See maximum demand.
phase angle The phase angle (phase difference between a sinusoidal voltage and a sinusoidal
current) is the number of electrical degrees between the beginning of the cycle of
voltage and the beginning of the cycle of current.
phase imbalance A condition whereby one-phase voltage fails a user-programmed percentage out-
of-tolerance compared to the average three-phase voltage. A balanced condition
exists when the voltage imbalance is zero. For the imbalance condition to be met,
the percent imbalance must exceed a programmed threshold and last longer than
1 second.

Glossary
phone line sharing A communication connection to a service point that is installed in a network
configuration that uses a master device and subordinate or slave devices. Phone
line sharing networks can be used by SENTINEL, VECTRON, and FULCRUM SL300
devices.
power factor The ratio of the active power to the apparent power.
primary/direct reading register A register in which the readings take into account the register multiplier.
primary rated Quantities that are multiplied by any transformer and/or custom ratio. These
quantities reflect the values measured at the primary of a step-down transformer.
See Also secondary rated.
QDIP protocol A read-only protocol used by Q1000, QUANTUM, and FULCRUM networks. The
QDIP protocol emulates the 26 quantities available in a QUANTUM meter and
allows you to directly connect a Q1000 meter to existing RTUs.
RAM disk storage Random Access Memory. A type of mass memory used in computers, intelligent
meters, and other devices that allows each byte of memory to be accessed
independently of other bytes.
reactive power For sinusoidal quantities in a two-wire circuit, reactive power is the product of the
voltage, the current, and the sine of the phase angle between them with the
current taken as reverence. In a polyphase circuit, it is the sum of the reactive
powers of the individual phases.
reactive quantities Quantities such as var demand and varh-hours.
reactive volt-amperes See var.
received (REC) The energy flows from the end user to the utility. The measured quantity is
negative. A register accumulating a received quantity makes the measured
quantity positive so that the register is always positive and keeps incrementing
as energy flows.

Glossary
recurring outbound call A device interrogation call scheduled in EnergyAudit to take place automatically
at regular intervals. You can create recurring outbound calls for service points,
call groups, and networks.
Resource Configuration The process of configuring the PC COM ports and modems that EnergyAudit will
use to communicate with metering devices. System resources are normally
configured when the system is installed. You must have administrative access
rights to change the Resource Configuration.
SCS protocol A read-only protocol used by VECTRON networks.
security code A code that permits access to a device, a set of data, or a program.
service point A metering device, Meter Image File, or totalization information that is configured
in EnergyAudit for automatic data acquisition. The database record for the service
point includes the information the system needs to communicate with the device,
Meter Image File, or totalized service point and the type of data EnergyAudit will
retrieve and store.
shared-line network See phone line sharing.
standalone service point A communication connection to a single service point.
time of use (TOU) A metering configuration that allows the energy provider to assign different rates
to different times of the day. Daily TOU patterns can be assigned to different days
of the week, seasons, and holidays.
Timekeeper Settings Settings that define the maximum discrepancy allowed between the metering
device clock and the EnergyAudit PC’s operating system clock. You can
synchronize the meter clock with the PC clock before data is uploaded by
configuring the interrogation for a service point to adjust the meter’s clock.
See Also Universal Time Constant.
totalization The aggregation of two or more load profile channels. You can create a totalized
channel for a service point. You can also create a totalized service point that
consists of only totalized channels from different service points.

Glossary
Trace File Files that stores the Data Acquisition events for each service point in a separate
file. The Data Acquisition logs are located in the following directory:
..\Program Files\Schlumberger\EnergyAudit\DataManage\DAQ Logs.
unit ID The ID that is programmed into a device and used by the device to identify itself
to a system. Also called a device ID.
unit type A set of unique identifiers for the types of devices (Q1000, SENTINEL) PC-PRO+ 98
software can program and communicate with.
Universal Time Constant (UTC) The time format used for comparing and storing device and data time stamps in
the EnergyAudit database. In order to compare each particular device’s clock
(which may reside in a different time zone than the EnergyAudit system) with the
PC system clock where Data Acquisition is running, all dates and times are
converted to the common Universal Time Constant (UTC). The conversion to UTC
takes into account any daylight savings adjustments performed by the device.
var Volt-amperes reactive. The out-of-phase component of the total volt-amperes in a

circuit which includes inductive or capacitive reactance. In an AC circuit, reactive
volt-amperes are the product of the total volt-amperes and the sine of the angle
between the current and voltage.
var-hours (varh) delivered The total (integral+fractional) of the aggregate VAR-hours delivered. It is primary
or secondary rated depending on the multiplier chosen.
var-hours (varh) received The total (integral+fractional) of the aggregate VAR-hours received. It is primary
vectorial quantity Any physical quantity whose specification involves both magnitude and direction
and that obeys the parallelogram law of addition. The product of vectors A and B
has a magnitude obtained by multiplying the magnitudes of A and B by the sine of
the angle between them.
volt (V) The practical unit of electromotive force, or potential difference. One volt will
cause one ampere to flow when impressed across a one ohm resistor.

Glossary
volt-ampere (VA) Volt-amperes are the product of volts and the total current which flows because
of the voltage.
voltage interruption An event caused by the phase voltage signal dropping below a set voltage.
voltage quality Information about events such as voltage sags, swells, interruptions, and
imbalances based on a programmable magnitude, hysteresis, and duration.
voltage quality threshold A programmable limit that, if exceeded, triggers a response, either the recording
of a voltage quality event or the pulsing of an output or other programmable
action.
VT ratio Voltage Transformer ratio. The ratio required to reduce primary voltages for
transformer rated meters. See Also CT ratio.
watt (W) The practical unit of active power which is defined as the rate at which energy is
delivered to a circuit. It is the power expended when a current of one ampere
flows through a resistance of one ohm.
watthour (Wh) The practical unit of electric energy which is expended in one hour when the
average power during the hour is one watt.
watthours delivered The total of the aggregate Watt-hours delivered. It is primary or secondary rated
depending on the multiplier chosen.
watthours received The total (integral+fractional) of the aggregate Watt-hours received. It is primary

Index
A COM Ports 3-8

Communication Configuration Link 4-19
Activity Log 5-13 Communication Defaults 3-32
Details 5-14 Communications Log
Summary 5-13 deleting data 5-16
Administrative Password 3-6 sorting 5-13
Administrative Password Functions 3-7 communications log
administrative privilege 4-5 data retention 3-23
Auto Configure 4-5 Component Diagram
auto configure 4-13 EnergyAudit 1-4
Auto Configure Process 4-6 Components
automatic configuration 4-13 EnergyAudit 1-4
automatic data roll off 3-23 Components Diagram
Data Analysis 7-3
B Data Export 8-2
background task Data Management 6-2
Data Acquisition Program 6-3 Data Viewers 7-3
baud rate 3-32 Configuration Links 4-15, 4-42
service point 4-10, 4-20 Call Windows 4-18
Communication 4-19
C Device 4-17
Service Point 4-16
Calculated Quantities 1-10 configurations
Calculations service point 4-15
demand 1-10 configure
load profile quantities 1-12 automatically 4-13
Call Group Members 5-4 Configuring a Network Service Point 4-36
Call Groups 5-1 Configuring a Service Point From an HHF File 4-62
Call Groups List 5-2 Configuring a Shared Line Network Service Point 4-39
call priority 5-12 Configuring a Standalone Service Point 4-8
call window Configuring a Totalized Service Point 4-58
start time 4-18 Creating a Manual Call to a Network 4-52
stop time 4-18 Creating a New Network 4-33
Call Window Defaults 3-31 CT ratio 6-7, 6-8
call windows 3-31 CT ratio value 3-29
service point 4-18 current amplitude
Call Windows Configuration Link 4-18 fundamental 6-9
CBEMA Graph harmonic 6-9
options 7-12 current angle
CBEMA Graph Viewer fundamental 6-9
overview 7-12 harmonic 6-9
channel quantity codes 6-7 current transformer ratio 6-7, 6-8
clock discrepancies 3-24
EnergyAudit Getting Started Guide I-i

Index
D immediate 3-24
data type
DAQ interrogation 3-34, 3-36, 4-22, 5-6
overview 6-3 data upload 5-11
data Data Used for Totalization 4-54
communications log 3-23 data view window 4-4, 4-32, 5-13
event 3-23 Data Viewer Components 7-3
load profile 3-23 Database Configuration 4-18
register 3-23 Component Diagram 3-3
roll off automatically 3-23 Database Configuration Components 3-3
roll off manually 3-23 Database Configuration Main Window 3-5
voltage quality 3-23 Database Configuration Program
Data Acquisition 4-18 overview 1-5, 3-1, 4-1
Data Acquisition Engine 6-3 Database Configuration startup 3-5
Data Acquisition Program Database Contents 3-4
background task 6-3 Databases 3-3
overview 6-3 Daylight Savings Time 3-29, 4-16
Scheduler 6-3 Daylight Savings Time Dialog 3-17
Trace Options 6-5, 6-6 default time zone 3-29
Data Analysis Defaults
Components Diagram 7-3 Network Interrogation 3-34
Data Analysis Components 7-3 delete
Data Analysis Tools Communications Log data 5-16
overview 1-6 load profile channel 4-23
Data Export 8-1 outbound call 5-13
Components Diagram 8-2 register 4-24
file formats A-1 service point 4-13
MINI-MASTER 8-3 Deleting a Network from the Database 4-50
MV-90 HHF 8-6 Deleting Service Points 4-13
data items Demand Calculation 1-10
outbound call 5-11 detail properties
Data Management service point 4-4, 4-32
Components Diagram 6-2 Device Configuration Link 4-17
Data Management Components 6-2 Device Defaults 3-30
data records device specifics
harmonic 6-11 service point 4-17
data retention device type
settings 3-21 service point 4-9, 4-37, 4-40, 4-65
Data Retention Settings 3-22 Diagram
data retrieval FULCRUM Phone Line Sharing network 4-30
event 6-8 Multi-drop network 4-29
harmonic 6-9 SENTINEL Phone Line Sharing 4-30
load profile data 6-7 VECTRON Phone Line Sharing network 4-30
register data 6-8 dialing retries
voltage quality 6-8 interrogation 3-32, 4-20
data roll off
I-ii EnergyAudit Getting Started Guide

Index
discrepancies current angle 6-9

clock 3-24 voltage amplitude 6-9
DLMS networks 4-34 voltage angle 6-9
DST 3-16, 3-29, 4-16
Duration 7-13 G
E general settings 3-21, 3-24

Go To Peak 7-11
Editing a Network Interrogation Schedule 4-42, 4-46
Editing the Network Communication Configuration 4- H
44
EnergyAudit harmonic
installing 2-1 current amplitude 6-9
program group 1-2, 6-3 current angle 6-9
uninstalling 2-33 data records 6-11
EnergyAudit Component Diagram 1-4 data type 4-25
EnergyAudit components 1-4 quantities 4-25
EPC file extension 4-76 voltage amplitude 6-9
Equations for Calculated Quantities 1-12 voltage angle 6-9
event data 6-8 harmonic data 6-9
retention 3-23 service point 4-25
Event Spreadsheet sorting 6-12
example 7-24 Harmonic Data Manager
Events Filter 3-20 overview 6-10
Export A-1 harmonic record properties
export viewing 6-13
service point 4-75 harmonic specifics
Export File Format A-1 service point 4-25
export progress 4-76 harmonics
Exporting Service Point Configurations 4-75 phase data 4-25
header
F report 3-25
history
file extension interrogation 4-21
EPC 4-76
folder I
Startup 6-3
footer immediate data roll off 3-24
report 3-25 import
frequency progress 4-75
interrogation 4-21, 5-6 service point 4-74
FULCRUM Phone Line Sharing Network Importing Service Point Configurations 4-54
diagram 4-30 installation requirements 2-2
fundamental installing
current amplitude 6-9 EnergyAudit 2-1
EnergyAudit Getting Started Guide I-iii

Index
interrogation Meter Maintenance Password Functions 3-7

configuration 4-19 MINI A-2
data type 3-34, 3-36, 4-22, 5-6 Modem configuration 3-8
dialing retries 3-32, 4-20 mouse 2-2
frequency 4-21, 5-6 mouse button
history 4-21 right-click 4-4, 4-32
period 3-33, 3-35, 4-21, 5-6 Multi-drop Configurations 4-29
retry delay 3-32, 4-20 Multidrop DLMS 4-34
successful 4-22 Multi-drop network
time of day 3-33, 3-35 DLMS 4-28
unsuccessful 4-22 QDIP 4-28
Interrogation Defaults 3-33 SCS 4-28
Interrogation defaults Multi-drop Network Diagram 4-29
Network 3-35 Multi-Drop Network Service Point 4-36
interval length 6-7 Multi-drop network service point 4-36
Multi-Drop Networks 4-28
L Multi-drop networks 4-28
Multidrop QDIP 4-34
License Agreement 1-iii
Multidrop SCS 4-34
Line Sharing Network 4-29 MV-90 HHF Export 8-6
Load Profile
Calculated quantities 1-10 N
load profile
specifics 4-23 name
load profile channel service point 4-9, 4-13, 4-37, 4-40, 4-64
deleting 4-23 Navigation Tree
load profile configuration Networks 4-32
service point 4-23 navigation tree 3-5, 4-3, 4-14, 4-15, 4-31, 4-74, 5-11, 5-13
load profile data 6-7 Call Groups 5-2
retention 3-23 Manual outbound calls 5-11
Load Profile Graph Outbound calls 5-7
options 7-21 Navigation Tree Options
Load Profile Spreadsheet Service Points 4-4
example 7-18, 7-21 Network
location FULCRUM Phone Line Sharing diagram 4-30
service point 4-9, 4-16, 4-37, 4-40, 4-64 Multi-drop diagram 4-29
logon 3-6 Phone Line Sharing 4-29
SENTINEL Phone Line Sharing diagram 4-30
M VECTRON Phone Line Sharing diagram 4-30
network
manual data roll off 3-23
Multi-drop network diagram 4-29
Manual Outbound Call 5-10 Network Communication 4-44
manual outbound call 5-12, 5-13
network configuration 4-33
Manual Outbound Calls 5-7
Network Defaults 3-34
Meter Image File Service Point 4-62 Network Description 4-49
Meter Maintenance password 3-6
Network Interrogation 4-46
I-iv EnergyAudit Getting Started Guide

Index
Network Interrogation Defaults 3-35 Harmonic Data Manager 6-10

Network Navigation Tree 4-32
Network Service Point - Shared Line 4-40 P
Network service points 4-36
password 3-6
Networks
administrative 3-6, 3-28
meter types 4-28
networks 4-27, 4-28 meter maintenance 3-6
null 3-30
DLMS 4-34
Password Prompts 3-26
phone line sharing 4-34
Passwords
QDIP 4-34
SCS 4-34 Administrative 3-7
Meter maintenance 3-7
Networks Node 4-31
passwords 3-6
Networks Overview 4-27
New Network Service Point - Multi-drop 4-37 PC modem configuration 3-8
Percent of Nominal Voltage 7-13
New Service Point - HHF 4-63
period
New Service Point - Standalone 4-9
New Service Point - Totalized 4-59 interrogation 3-33, 3-35, 4-21, 5-6
phase data
nominal thresholds 4-17
harmonics 4-25
nominal voltage value 3-29
notes Phone Line Sharing
SENTINEL 4-30
service point 4-17
Phone line sharing 4-34
null password 3-30
service point 4-10, 4-17, 4-38, 4-41, 4-65 Phone Line Sharing Configurations 4-29
Phone Line Sharing network 4-29
O phone number
service point 4-10
online help 1-13 Printing Settings 3-25
using 1-13 printing settings 3-21, 3-25
outbound call 4-18 priority
data items 5-11 outbound call 5-11, 5-12
deleting 5-13 program group 1-2, 6-3
manual 5-12, 5-13 pulse multiplier 6-7
priority 5-11, 5-12
recurring 5-12, 5-13 Q
service points 5-11
time and date 5-11, 5-12 QDIP network 4-34
quantities 4-24
outbound call queue 4-19
harmonic 4-25
outbound calls
sorting 5-8 Quantities Calculated 1-11
Outbound Calls node 5-7
overview
R
CBEMA Graph Viewer 7-12 recurring
DAQ 6-3 outbound call 5-12, 5-13
Data Acquisition Program 6-3 Recurring Call to a Call Group 5-9
Data Analysis Tools 1-6 re-dial 3-32, 4-20
Database Configuration Program 1-5, 3-1, 4-1
EnergyAudit Getting Started Guide I-v

Index
register data 6-8 Security 3-6, 3-26

retention 3-23 security settings 3-21, 3-27
register multiplier values 6-7, 6-8 Security Settings Dialog 3-27
register quantities 4-24 serial number
register rollover value 3-30 service point 4-10, 4-17, 4-38, 4-41, 4-65
register specifics service point
service point 4-24 baud rate 4-10, 4-20
Register Spreadsheet call windows 4-18
example 7-22, 7-23 configurations 4-15
registers deleting 4-13
deleting 4-24 detail properties 4-4, 4-32
Registry 3-1, 4-1 device specifics 4-17
rename device type 4-9, 4-37, 4-40, 4-65
service point 4-14 export 4-75
Renaming a Network 4-50 harmonic data 4-25
Renaming Service Points 4-14 harmonic specifics 4-25
report footer 3-25 import 4-74
report header 3-25 load profile configuration 4-23
Resource Configuration 3-8 location 4-9, 4-16, 4-37, 4-40, 4-64
COM Ports 3-9 name 4-9, 4-13, 4-37, 4-40, 4-64
Modems 3-12 notes 4-17
Results File Format A-3 null password 4-10, 4-17, 4-38, 4-41, 4-65
retention phone number 4-10
communications log 3-23 register specifics 4-24
event data 3-23 renaming 4-14
load profile data 3-23 serial number 4-10, 4-17, 4-38, 4-41, 4-65
register data 3-23 statistics 4-22
voltage quality data 3-23 telephone number 4-10
retry delay thresholds 4-17
interrogation 3-32, 4-20 time zone 4-9, 4-16, 4-37, 4-40, 4-64
right mouse button 4-4, 4-32 transformer values 4-16
right-click functions 4-4, 4-32 unit ID 4-10, 4-17, 4-38, 4-41, 4-65
roll off data Service Point Configuration Link 4-16
automatically 3-23 Service Point Defaults 3-28
immediate 3-24 Service Point Details 4-4
manually 3-23 Service Point Navigation Tree 4-4
Service Point types 4-2
S service points
outbound call 5-11
Saving Service Points 4-13
sorting 4-4, 4-31
Scheduler Service Points List 4-4
Data Acquisition Program 6-3
Service Points Node 4-3
SchlumbergerSema Contact Information 1-vi
Service Points node 4-3
SCS networks 4-34
I-vi EnergyAudit Getting Started Guide

Index
settings time of day

data retention 3-21 interrogation 3-33, 3-35
general 3-21, 3-24 Time of Occurrence 7-13
printing 3-21, 3-25 Time Spans Used for Totalization 4-54, 4-60
security 3-21, 3-27 time zone
system 3-21 default 3-29
timekeeper 3-21 service point 4-9, 4-16, 4-37, 4-40, 4-64
Setup program 2-2 timekeeper
Shared Line 4-34 settings 3-21
Shared Line Network Service Point 4-39 Timekeeper Settings 3-24
Shared line networks 4-28 To Create a New Service Point for an HHF File 4-62
sort Totalization 4-54
Communications Log 5-13 Totalization Data Diagram 4-60
harmonic data 6-12 Totalization Formula 4-60
outbound calls 5-8 Totalization Overview 4-54
service points 4-4, 4-31 Totalized Channel for a Service Point 4-54
Spectrum Analysis Viewer Totalized Service Point 4-58
Line Graph view 7-10 Totalizing on Demand 4-61
Standalone Service Point 4-8 Trace Options
Standalone Service Points 4-8 Data Acquisition Program 6-5, 6-6
start time transaction log 6-8
call window 4-18 transformer factor value 3-29
Startup folder 6-3 transformer ratio 6-7, 6-8
statistics transformer values
service point 4-22 service point 4-16
stop time
call window 4-18 U
successful interrogation 4-22
Support 1-vi uninstalling
EnergyAudit 2-33
susicom (SCS) network 4-34
unit ID
system registry 3-1, 4-1
system requirements 2-1 service point 4-10, 4-17, 4-38, 4-41, 4-65
unsuccessful interrogation 4-22
System Settings 3-21
Updating Service Point 4-15, 4-42
system settings 3-21
upload data 5-11
T user logon 3-6
user password 3-6, 3-28
telephone number
service point 4-10 V
thresholds
VECTRON Phone Line Sharing Network
nominal 4-17
service point 4-17 diagram 4-30
voltage amplitude
time and data
fundamental 6-9
outbound call 5-11
time and date harmonic 6-9
outbound call 5-12
EnergyAudit Getting Started Guide I-vii

Index
voltage angle Voltage Quality Occurrence Graph

fundamental 6-9 options 7-16
harmonic 6-9 Voltage Quality Spreadsheet
voltage imbalance 6-8 options 7-14
voltage interruptions 6-8 voltage sags 6-8
Voltage Magnitude 7-13 voltage swells 6-8
voltage quality data 6-8 voltage transformer ratio 6-7, 6-8
retention 3-23 VT ratio 6-7, 6-8
voltage quality event data 6-9 VT ratio value 3-29
I-viii EnergyAudit Getting Started Guide

SchlumbergerSema - Utilities SchlumbergerSema - Utilities Schlumberger Distribucion S.A. de C.V.
313-B North Highway 11 6700 Century Avenue, Suite 100 Ejercito Nacional No. 425 Piso 7o
West Union, SC 29696 Mississauga, Ontario L5N 2V8 Col. Granada
USA Canada Mexico, D. F.
Tel: 864 638 8300 Tel: 905 812 2227 Mexico
Fax: 864 638 4950 Fax: 905 812 5028 Tel: 52 5 250 8331 / 252 7094
Fax: 52 5 263 3193
© 1998-2002 SchlumbergerSema Inc.
All rights reserved.
www.schlumbergersema.com
SW-EA-0023.1-09.02
428601-152

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EnergyAudit ™

Getting Started Guide

For more information about each application in the program

See Database Configuration Overview on page 3-1

See Data Acquisition on page 6-3

See Harmonic Manager on page 6-10

See Import Queue Processor on page 6-14

See Data Viewers Overview on page 7-1

See MINI-MASTER Export on page 8-3