Professional Documents
Culture Documents
Baya 3104.midterm2
Baya 3104.midterm2
Baya 3104.midterm2
ACTIVITY NO. 1
1. Write an opening paragraph for the most interesting news that you have recently
read or watched.
2. As a promising journalist, how should you write the opening paragraph of your
article?
ACTIVITY NO. 2
1. How will you address the tourist’s complaint below?
Customer: Ms. Tour guide, why do we have to wait for so long to be served in this
restaurant? Don’t you have a better option for your tourist? Is there only one
restaurant around here? My gosh! It’s taking us too long!
Some important things that we should always remember in dealing with
some irate costumers is to listen thoroughly with their concern, show
sympathy and empathy, then give a little bit of assurance. We can
something that could divert their attention like entertaining them while on
the process of waiting. As a tour guide we know that there’s always option
B or another plan if ever the first one didn’t work.
ACTIVITY NO. 3
ACTIVITY NO. 4
ACTIVITY NO. 5
1. Write an application letter for the resume you made in the previous topic.
This topic is relevant because this will be very useful for us students in our
future carriers. It will help us practice the right way of communication in
every way that it’s supposed to be. From speaking properly to writing our
resumes and application letters correctly. This will help us develop a skill
in communication that will somehow bring us to success someday.