2

Statement of the Problem

The study will examine the students’ level of satisfaction for the facilities of Don Carlos

Polytechnic College for school year 2019-2020. Specifically, the study sought to answer the

following questions:

1. What is the demographic profile of respondents in terms of;

a. Age;

b. Gender;

c. Coursed; and

d. Year level?

2. What is the level of students’ satisfaction for the following facilities of Don Carlos

Polytechnic College for school year 2019-2020 in terms of;

a. Classrooms;

b. Library;

c. Comfort Rooms; and

d. Parking area?

Objectives of the Study

The study will examine the students’ level of satisfaction for the facilities of Don Carlos

Polytechnic College for school year 2019-2020. Specifically, the study aimed to:

1. Determine the demographic profile of the respondents in terms of;

a. Age;

b. Gender.

c. Course; and
 3

d. Year level.

2. Find out the level of students’ satisfaction for the following facilities of Don Carlos

Polytechnic College for school year 2019-2020 in terms of;

a. Classroom;

b. Library;

c. Comfort Rooms; and

d. Parking area.

Significance of the Study

The findings of this study would benefit the following person, organizations and

individuals who would like from refer to the findings of this study:

To the Institution; this would be an assessment to them on how they can be able to

improve the selected facilities based on the satisfaction of the students.

To the School Administration; be able and analyse information and feedbacks from the

students for administrators’ decision making purposes.

To the students; it will create satisfaction and appreciation of the usefulness of the

selected facilities of Don Carlos Polytechnic College.

To the future researchers; this study will be a guide in forming their research related to

the level of satisfaction on the selected facilities among the students.

 4

Scope and Delimitation of the Study

The study will focused on the level of students’ satisfaction for the selected facilities of

Don Carlos Polytechnic College. The respondents of the study were the students of Don Carlos

Polytechnic College. The said respondents were officially enrolled at Don Carlos Polytechnic

College located at Purok 2, Poblacion Norte, Don Carlos, Bukidnon. There were 10 Bachelor of

Science in Criminology students, 9 Bachelor of Science in Hotel and Restaurant Management

students, 10 Bachelor of Public Administration students, 10 Senior High School Students, 10

Bachelor of Science in Education students, and 10 Bachelor of Science in Accounting

Technology students. The selected facilities of Don Carlos Polytechnic College were

Classrooms, Library, Comfort rooms and Parking area.

Definition of Terms

This study employed the following key terms which were defined operationally or

theoretically as being used in this study.

Age is a length of the time of a student studying at Don Carlos Polytechnic College

Gender is well-being preference of a student.

Classroom is a building that is conducive for learning.

Facilities are spaces or equipment revolve around Don Carlos Polytechnic College.

Latrine is a certain place in school where personal necessities of the students takes place.

Library is a certain place in school where we can find books and all reading materials.

Parking area is a certain place in school where all means of transportation are safe to be

left.
 5

Satisfaction refers to a fulfilment and feelings of a student

School facilities refer to equipment necessary for students’ learning.

 6

THEORETICAL FRAMEWORK

This chapter dealt with the Review of Related Literatures and Studies, and Conceptual

Framework.

Review of Related Literature

Classroom

Classroom management is regarded a core component of powerful and fruitful

instructional process. Effective and inspiring classroom management starts with efficient and

effective lesson planning and assists an educator to instruct and learners to learn. Learners

achieve excellently in an encouraged and stimulated classroom environment and feel protected

and contented. With student’s perspective, powerful and fruitful classroom management gives

students chances to mingle while picking up interesting and stimulating content. To ensure a

conducive learning classroom environment, it ought to be well-equipped with facilities.

Classroom physical course of action gives students powerful learning and advances effective

instructional process. Provision of physical facilities may be ensured because these are useful in

enhancing the general school’s performance (Suleman & Hussain, 2014).

Effective teaching and effective students learning have been a central focus of classroom

environment in current educational situation. Since, classroom environment of today is very not

the same as the classroom from 10 years prior. The students and the issues are different yet

numerous classrooms are still administered by the strategies utilized numerous years back.

Classroom needs supportive learning environment that contributes to student’s achievement and

in the classroom disruptive behavior can be prevented. Classroom needs proper facilities that

contribute to teaching and learning.

 7

According to Hyun, Ediger, and LeeIn (2017) classroom space has become a focus of

interest, in the light that changing traditional classrooms into spaces that more readily

accommodate the active learning pedagogy would effectively promote learning outcomes

According to Fisher (2008), classroom physical environment alludes to the physical room

where the students and educator are the fundamental components comprising spatial components

i.e., windows, walls, floor and other classroom types of elements i.e., desks, seats, carpets,

counters, blackboards, easels, tack boards and PC hardware yet not restricted to these gadgets.

Smith (2003) explains that positive classroom learning situations are helpful to boost the

learning outcomes of the students and cultivate their improvement as all-encompassing creatures

by considering scholarly, enthusiastic, social and physical development.

Physical facilities in classrooms ensures powerful and fruitful instructional process.

Without these facilities, viable and productive instructional process is impractical. Learners get

more knowledge from their instructors in well managed and encouraged classrooms, and thus,

they show excellent execution. Conversely, if learners feel painful in classroom, then they will

neglect to achieve much knowledge from their instructors (Suleman and Hussain, 2014).

Comfort Room

One cannot deny that toilets are important part of living. In the book “What Works in

Girls' Education: Evidence and Policies from the Developing World,” (Herz & Sperling 2004)

argue that private latrines are essential for girls. On the other hand, Dostie et. al. (2006) used a

Probit model to explore the determinants of school enrolment in Indian villages. They concluded

that, in addition to household and village characteristics, school infrastructure plays an important

role in enrolment decisions, especially for girls.

 8

Kazianga, et. al. (2013) evaluated the impact of the Burkinabé Response to Improve

Girls’ Chances to Succeed (BRIGHT) program in Burkina Faso. They used regression

discontinuity design and found that building well-resourced schools with amenities like separate

latrines led to a 20% increase in enrollment and an increase of 0.45 standard deviations in test

scores. Investment in school infrastructure can also have an impact on teachers’ attendance.

Chaudhury, et. al. (2006) found that a one standard-deviation increase in the infrastructure index

(based on availability of toilets, electricity, non-dirt floor, library and covered classroom) is

associated with a 2.7 percentage-point reduction in students’ absence. Teacher attendance can in

turn affect student attendance and students’ learning outcomes.

Birdthistle, et. al. (2011) conducted a meta-analysis of 5,741 citations to see if there is

any evidence of an “impact of providing single-sex toilets on the enrolment, attendance and/or

completion of girls’ education in primary or secondary schools.” They did not find evidence

either for or against the impact of separate latrines for girls, mainly due to lack of segregated

data. In India, over 220,000 latrines were built in schools under The School Sanitation.

Library

The role of school libraries is increasingly being recognized as essentials in education

provision as they provided information and ideas that are fundamental to the educational needs

of the students. The Americans Association of School Libraries [AASL] notes that school

libraries are crucial to the development of educational skills with their provision of physical and

intellectual access to the information resources and vital for learning (AASL, 2012).

School libraries, as learning laboratories, allow students to interacts directly with library

materials and acquire research skills for future academic pursuits (Unagha, 2008; 3). The

librarian maintains the book collections of the library as well as other material including:
 9

publications, documents and virtual libraries such as audio/video materials. Internet access to

virtual sources is also available in the library.

Todd (2002) notes that the effects of school libraries on teaching and learning depend

largely on the professional intervention of the school librarian to equip students with learning

skills. School library is fundamental in an educational system, it should be well established and

developed as an essential part of the physical resources of the school; well-resourced to offer

quality teaching and learning as well as support the curriculum of the school. It should promote

and improve students reading skills and learning achievement (KwaZulu-Natal, 2003:1).

Parking Area

Parking Management, Universities face the challenge of balancing land use needs created

by research, academic, and administrative functions with the necessity to provide land for

transportation facilities. With few exceptions, parking demands represent the most critical

challenge. University planners are responding with innovative approaches to balance the

demands for parking space with competing, more desirable land uses. The results of there

research confirm that new facilities are predominantly constructed on land previously used for

surface parking, thus posing a challenge to university planners: balancing the supply and demand

for parking space in an equitable and efficient manner. Thus, parking management is necessary

for the school to function properly and one of the factors to determine the campus performance

in terms of physical facilities and students’ satisfaction on it (Fontaine, 2005).

Another study was conducted by Koglin and Rye (2015) showing that there is a need to

consider what parking solutions cities may choose and what solutions might work for them. It is

difficult to say that very different solutions will suit cities of different sizes, but rather that the

level of implementation of the solutions must be related to the scale of the problem in each city,
 10

and its citizens’ demands. In addition, each city must work within its particular legislative

context, which is why certain solutions might not work in some cities.

Additional study was conducted by Matthew (2004) shows that the need to study and

conduct a survey and suggested that providing suitable parking spaces is a challenge for traffic

engineers and planners in the scenario of ever increasing vehicle population. It is essential to

conduct traffic surveys in order to design the facilities or create effective plans.

Moreover, current parking standards tend to be applied inflexibly, with little

consideration of demographic, geographic and management practices that may affect parking

requirements. Parking management requires changing current development, zoning and design

practices. This requires that public officials, planners and the public change the way they think

about parking problems and solutions, and become familiar with the full menu of parking

management strategies available and the benefits they can provide (Litman 2018).

Conceptual Framework

This study is anchored on the concept of Petruzzellis, et. al. (2006) where the students’

satisfaction is an evidence to measure how well effective an institution administrate itself as well

as its educational system. Students are likely to be satisfied in their educational institution when

the services provided fit their expectations, or services that are beyond their expectations. On the

contrary, students who are dissatisfied with the educational institution when the services are less

than what they expected and when the gap between perceived and expected service quality is

high, they tend to communicate negative aspects.

 11

Additionally, Devinder & Datta (2003) mentioned that education quality is not only

limited to the lectures and notes received in class or advice and guidance given by the lecturer

during the consultation hours, but it also includes students experience while interacting with the

various non-academic personnel and components in the university, the physical infrastructure

provided by the universities and others.

Furthermore, academic reputation of the institution, quality of lecturers the provision of

facilities and market orientation is found to be crucial precedent for students’ satisfaction. It was

indicated that satisfied students provide positive word of mouth and recommend prospective

students to the institution at which they are studying (Mavondo & Zaman, 2000).
 12

Map 1 shows the Map of Don Carlos Polytechnic College where the study was
conducted.
 13

METHODOLOGY

This section presents the research design, locale of the study, respondents of the study,

scoring procedure, sampling procedure, research instrument and statistical treatment of data.

Research Design

The study employed a descriptive research design to determine the students’ level of

satisfaction for the selected facilities of Don Carlos Polytechnic College. A five-point Likert

scale questionnaire was given to fifty nine respondents from different departments of Don Carlos

Polytechnic College.

Locale of the Study

The study was conducted at Don Carlos Polytechnic College, located at Purok 2,

Poblacion Norte, Don Carlos, Bukidnon. The researchers sampling area is Don Carlos

Polytechnic College due to the accessibility of transportation and the place of origin of the

research.

Don Carlos Polytechnic College was conceived on May 26, 2006 through the effort of

the Sangguniang Bayan Council of the Local Government Unit of Don Carlos, under the

leadership of Mayor Felix S. Manzano. The academe started its operation on the same date

which heralded the outset of the enrolment. The culmination of which was on June 13, 2006.

Respondents of the Study

The respondents of this study were the students in Don Carlos Polytechnic College. There

were 10 Bachelor of Science in Criminology students, 9 Bachelor of Science in Hotel and

Restaurant Management students, 10 Bachelor of Public Administration students, 10 Senior High

 14

School students, 10 Bachelor of Science in Education students, and 10 Bachelor of Science in

Accounting Technology students.

Scoring Procedures

Scale Interval Qualitative Qualifying

Description Statement

5 4.51-5.00 Very Satisfied 5 out of 5 situations

4 3.51-4.50 Satisfied 4 out of 5 situations
3 2.51-3.50 Moderately Satisfied 3 out of 5 situations
2 1.51-2.50 Less Satisfied 2 out of 5 situations
1 1.01-1.50 Not Satisfied 1 out of 5 situations

Sampling Procedure

The researchers identified the respondents through random sampling. Sampling is one in

which everyone in the population has the chance to participate as respondents.

Research Instrument

The instrument used in this research was questionnaire-based.

A survey questionnaire about the level of students’ satisfaction was formulated by the

researchers to identify the level of satisfaction on the selected facilities of Don Carlos

Polytechnic College

Part I was the Personal Demographic Profile of the respondents which includes the age,

gender, course and year level. The second part contains the rate of the level of students’

satisfaction on the selected facilities of Don Carlos Polytechnic College, in terms of Classroom,

Library, Parking Area and Latrines/Comfort Room. The respondents were asked to answer with

the following choices:

 15

5-VERY SATISFIED

4-SATISFIED,

3-MODERATELY SATISFIED,

2-LESS SATISFIED AND

1-NOT SATISFIED.

Statistical Treatment

Descriptive Statistics such as percentage, mean and frequency count was utilized to

determine the level of students’ satisfaction on the selected facilities of Don Carlos Polytechnic

College.
 16

PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA

This chapter presents the results, the interpretation, and the analysis of the data. The

tables with statistical computation are shown to support the discussion.

Table 1. Distribution by Age

Category Frequency Percentage
15-19 15 25%
20-24 29 49%
25-29 10 17%
30-34 4 7%
35-39 1 2%
Total 59 100%

Table 1 shows the percentage distribution of age of the respondents. It can be noted

that 15 (25%) of the respondents were from 15-19 years old, 29 (49%) of the respondents were

from 20-24 years old, 10 (17%) of the respondents were from 25-29 years old, 4 (7%) of the

respondents were from 30-34 years old, while 35-39 age bracket comprised only 1 (2%) with a

total of 59 (100%) respondents.

Table 2. Distribution by Gender

Category Frequency Percentage

Male 26 44%
Female 33 56%
Total 59 100%
 17

Table 2 shows that 26 (44%) of the respondents were males and 33 (56%) were

females with a total of 59 respondents (100%). This means that majority of the respondents were

females.

Table 3. Distribution by Program

Category Frequency Percentage

Senior High School 10 17%
BS Education 10 17%
BS Criminology 10 17%
BPA 10 17%
BS Accounting Technology 10 17%
BS Hotel and Restaurant 9 15%
Management
Total 59 100%

As table 3 shows, 10 (17%) of the respondents were the Senior High School students,

BS Education students, BS Criminology students, BPA students, and BSAT students. While 9

(15%) of the respondents were the BS Hotel and Restaurant Management students.

Table 4. Classroom

Indicators Mean DR
1. Our classrooms are comfortable 3.1 MS
2. We have plenty of chairs in the 3.5 MS
classroom
3. Our classroom is conducive for learning 3.3 MS
4. Our classroom is well ventilated 3.1 MS
5. Good ambiance of classroom promote 3.6 S
fast learning among students
Total Mean 3.3 MS

Legend:
Weighted Mean Scale Descriptive Rating (DR)
4.51-5.00 Very Satisfied
3.51-4.50 Satisfied
2.51-3.50 Moderately Satisfied
1.51-2.50 Less Satisfied
1.01-1.50 Not Satisfied
 18

Table 4 shows that the students’ response in terms of the Classroom is “moderately

satisfied” with a total mean of 3.3. For instance, the indicator stating “Good ambiance of

classroom promote fast learning among students” was descriptively interpreted as “satisfied”

with the mean of 3.6. An indicator stating “We have plenty of chairs in the classroom” was

descriptively interpreted as “moderately satisfied” with the mean of 3.5. Another indicator

stating “Our classroom is conducive for learning” was descriptively interpreted as “moderately

satisfied” with the mean of 3.3. And lastly, indicators with the mean of 3.1 which descriptively

interpreted as “moderately satisfied” were the following statements: “Our classroom are

comfortable”; and “Our classroom is well ventilated”.

According to Suleman & Hussain (2014), classroom physical course of action gives

students powerful learning and advances effective instructional process. Provision of physical

facilities may be ensured because these are useful in enhancing the general school’s

performance.

According to Fisher (2008), classroom physical environment alludes to the physical room

where the students and educator are the fundamental components comprising spatial components

i.e., windows, walls, floor and other classroom types of elements i.e., desks, seats, carpets,

counters, blackboards, easels, tack boards and PC hardware yet not restricted to these gadgets.

Physical facilities in classrooms ensures powerful and fruitful instructional process.

Without these facilities, viable and productive instructional process is impractical. Learners get

more knowledge from their instructors in well managed and encouraged classrooms and thus

they show excellent execution. Conversely, if learners feel painful in classroom then they will

neglect to achieve much knowledge from their instructors (Suleman and Hussain, 2014).

Table 5. Parking Area

 19

Indicators Mean DR
1. It is easy to find a parking space in the 2.6 MS
campus
2. The parking area is congested 2.8 MS
3. The parking area between staff and students 3.1 MS
are separated
4. Don Carlos Polytechnic College has one main 2.8 MS
parking space for all vehicles
5. The vehicles are not properly parked or 3.0 MS
organized
Total Mean 2.9 MS

Legend:
Weighted Mean Scale Descriptive Rating (DR)
4.51-5.00 Very Satisfied
3.51-4.50 Satisfied
2.51-3.50 Moderately Satisfied
1.51-2.50 Less Satisfied
1.01-1.50 Not Satisfied

Table 5 shows that the students were ‘moderately satisfied’ on the parking area with

the total mean of 2.9. An indicator stating “The parking area between staff and students are

separated” was descriptively interpreted as “moderately satisfied” with the mean of 3.1. Another

indicator stating “The vehicles are not properly parked or organized”, with the mean of 3.0, was

descriptively interpreted as “moderately satisfied”. Two (2) indicators stating “The parking area

is congested”, and “The Don Carlos Polytechnic College has one main parking space for all

vehicles” were descriptively interpreted as “moderately satisfied” with the mean of 2.8. And

lastly, an indicator stating “It is easy to find a parking space on campus”, with the mean of 2.6,

was descriptively interpreted as “moderately satisfied”.

According Fontaine (2005), parking management is necessary for the school to

function properly and one of the factors to determine the campus performance in terms of

physical facilities and students’ satisfaction on it

 20

According to Matthew (2014), additional study was conducted by him showing the

need to study and conduct a survey and suggested that providing suitable parking spaces is a

challenge for traffic engineers and planners in the scenario of ever increasing vehicle population.

It is essential to conduct traffic surveys in order to design the facilities or creative effective plans.

According to Mgidange (2014), parking has been and will continue to be something

that affects everybody in the society ranging from street dwellers, short term visitors, as well as

traffic and law officers.

Table 6. Library

Indicators Mean DR
1. The vision and mission statement are 4.1 S
posted on the bulletin board of the library
2. There are few books available in the 3.5 MS
library
3. The number of professional journals is 3.2 MS
sufficient
4. The library’s opening hours suits me 3.5 MS
5. School library is very useful to my 3.9 S
studies
Total Mean 3.6 S

Legend:
Weighted Mean Scale Descriptive Rating (DR)
4.51-5.00 Very Satisfied
3.51-4.50 Satisfied
2.51-3.50 Moderately Satisfied
1.51-2.50 Less Satisfied
1.01-1.50 Not Satisfied

Table 6 shows that the students’ response in terms of the Library is descriptively

interpreted as “satisfied” with the total mean of 3.6. For instance, the indicator stating “The

vision and mission statement are posted on the bulletin board of the library”, with the mean of

4.1, was descriptively interpreted as “satisfied”. Another indicator stating “School library is very
 21

useful to my studies” was descriptively interpreted as “satisfied” with the mean of 3.9. Indicators

with the mean of 3.5 stating that “There are few books available in the library”, and “The

library’s opening hours suits them” were descriptively interpreted as “moderately satisfied”. And

lastly, an indicator stating “The number of professional journal is sufficient”, with the mean of

3.2, was descriptively interpreted as “moderately satisfied”.

According to AASL (2012), the role of school libraries is increasingly being

recognized as essentials in education provision as they provided information and ideas that are

fundamental to the educational needs of the students. They notes that school libraries are crucial

to the development of educational skills with their provision of physical and intellectual access to

the information resources and vital for learning

According to Unagha (2008), School libraries, as learning laboratories, allow students

to interacts directly with library materials and acquire research skills for future academic

performance.

Todd (2002) notes that the effects of school libraries on teaching and learning depend

largely on the professional intervention of the school librarian to equip students with learning

skills.

Table 7. Latrines/Comfort Room

Indicators Mean DR
1. The comfort room is clean 2.8 MS
2. There is enough water in the comfort 3.0 MS
room
3. The cleanliness is well maintained 3.0 MS
4. There are trash cans in each of the 2.6 MS
comfort rooms
5. The comfort rooms are safe to use 3.0 MS
Total Mean 2.9 MS

Legend:
 22

Weighted Mean Scale Descriptive Rating (DR)

4.51-5.00 Very Satisfied
3.51-4.50 Satisfied
2.51-3.50 Moderately Satisfied
1.51-2.50 Less Satisfied
1.01-1.50 Not Satisfied

Table 7 shows that the students’ response in terms of Latrine/Comfort Rooms was

descriptively interpreted as “moderately satisfied” with the total mean of 2.9. For instances, all

the indicators were descriptively interpreted as “moderately satisfied” such as “The comfort

rooms are safe to use”, “The cleanliness is well maintained”, and “There is enough water in the

comfort rooms” with the mean of 3.0. Another indicator stating “The comfort room is clean” was

scored with the mean of 2.8, and lastly, “There are trash cans in each of the comfort rooms” with

the mean of 2.6.

According Herz & Sperling (2004), one cannot deny that toilets are important part of

living. In their book “What Works in Girls' Education: Evidence and Policies from the

Developing World,” argue that private latrines are essential for girls.

According to Dostie (2006), used a Probit model to explore the determinants of school

enrolment in Indian villages. They concluded that, in addition to household and village

characteristics, school infrastructure plays an important role in enrolment decisions, especially

for girls.

According to Chaundry (2006) found that a one standard-deviation increase in the

infrastructure index (based on availability of toilets, electricity, non-dirt floor, library and

covered classroom) is associated with a 2.7 percentage-point reduction in absence. Teacher

attendance can in turn affect student attendance and students’ learning outcomes.
 23

SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS

This section contains the summary, conclusions, and recommendations of the study.

Summary

The study was conducted to determine the students’ level of satisfaction on the selected

facilities of Don Carlos Polytechnic College. A survey questionnaire was distributed to gather

the needed information to support the study. Descriptive statistics was used such as percentage,

frequency, and mean to determine the student’s satisfaction. Majority of the respondents were

20-24 years old which comprised 49% of the total respondents, and most of the respondents were

females which covered 56% of the total number of respondents.

The findings revealed that the students of Don Carlos Polytechnic College achieve the

highest satisfaction on the selected facilities of Don Carlos Polytechnic College like Library,

wherein “the vision and mission statements are posted on the bulletin board of the library” with

the mean of 4.1, having the highest response, as evidenced with its total mean of 3.6. The

respondents were moderately satisfied with all the indicators on the selected facilities like:

Classroom, stating that “good ambiance of classroom can promote fast learning among students”,
 24

with the mean of 3.6; followed by Parking area, “the parking area between staff and students are

separated”, with the mean of 3.1; and Latrines/Comforts room, “there is enough water in the

comfort room and the comfort room are safe to use and the cleanliness is well maintained”, with

the mean of 3.0.

Conclusions

Based on the findings, the following conclusions are hereby drawn. First, majority of the

respondents were 20-24 years old. The respondents were female-dominated which numbered to

33 compared to male respondents.

Second, the respondents achieve the highest satisfaction on the selected facilities of Don

Carlos Polytechnic College like Library and moderately satisfied with Classroom, Parking area

and Latrines/ Comfort rooms.

Recommendations

The researchers led to formulate the following based on the conclusions.

The researchers recommend that the school should enhance the proper ventilation such as

windows arrangement, larger areas of classrooms, additional ceiling fans, lighting and other

facilities to make the classroom conducive for learning.

It is also recommended that the school should have a proper parking area with complete

signage and larger space for parking.

 25

The library should be provided with additional reading materials such as thesis and other

graduate books for reference purposes.

The comfort room should be provided with properly labelled trash can.

And to the future researcher, the researchers recommend improving the parameter of this

study and increase number of respondents to improve results of the study.

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APPENDICES
 29

Appendix A Letter to the VPAA

Republic of the Philippines

PROVINCE OF BUKIDNON
Municipality of Don Carlos

DON CARLOS POLYTECHNIC COLLEGE

Purok 2, Poblacion Norte, Don Carlos, Bukidnon
Contact Number: 09368316782
Email:doncals_1507@yahoo.com

September 06, 2019

CARLOS T. CABALLES
OIC, Office of the Vice President for Academic Affairs
Don Carlos Polytechnic College
Purok 2, Poblacion Norte, Don Carlos, Bukidnon

Sir:
Greetings of goodwill!
The 4th year students of Bachelor of Public Administration of Don Carlos Polytechnic College
are currently undertaking a Research 2 (Field Research in PA).

In connection with this, we are humbly asking permission from your esteemed office to allow us
to conduct our research study entitled “STUDENTS LEVEL OF SATISFACTION ON THE
SELECTED FACILITIES OF DON CARLOS POLYTECHNIC COLLEGE” on the 10 th day of
September 2019. This research is one of the major requirements of the degree Bachelor of Public
Administration.
 30

May this letter merit your favourable consideration and positive action.

Respectfully yours,

LOUIE JANE A. SALAZAR

Research Team Leader

Noted by:

CHERRY MAE B. ICAT

Program Head, Public Administration
Appendix B. Questionnaire
SURVEY QUESTIONNAIRE
“STUDENTS’ LEVEL OF SATISFACTION ON THE SELECTED FACILITIES OF DON
CARLOS POLYTECHNIC COLLEGE”
GENERAL INSTRUCTION: Please answer each question accordingly as possible

Part 1- demographic profile

NAME: ___________________________
(OPTIONAL)
AGE: ______
GENDER: ___________
YEAR LEVEL: _______________
COURSE: _______________

Part 2- check the number from the evaluation options that is closest to your personal experience.
PARAMETERS
5-Very satisfied
4- Satisfied
3-Moderately satisfied
2-Less satisfied
1-Not satisfied
INDICATORS 5 4 3 2 1
CLASSROOM
1. Our classrooms are comfortable.
2. We have plenty of chairs in the classroom.
3. Our classroom is conducive for learning.
4. Our classroom is well ventilated.
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5. Good ambiance of classroom promotes fast learning

among students.
PARKING AREA
1. It is easy to find a parking space on campus.
2. The parking area is congested.
3. The parking area between staff and students are
separated.
4. Don Carlos Polytechnic College has one main parking
space for all vehicles.
5. The vehicles are not properly parked or organized.
LIBRARY
1. The vision and mission statement are posted on the
bulletin board of the library.
2. There are few books available in the library.
3.The number of professional journals is sufficient
4. The library’s opening hours suits me.
5. School library is very useful to my studies.
LATRINES/COMFORT ROOM
1. The comfort room is clean.
2. There is enough water in the comfort room.
3. The cleanliness is well maintained.
4. There are trash cans in each of the comfort rooms.
5. The comfort rooms are safe to use.
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Appendix C. Documentation
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