Professional Documents
Culture Documents
Group 8 Madgcomk31
Group 8 Madgcomk31
Group 8 Madgcomk31
In partial fulfillment
of the course
In Global Communication for Marketing Majors (MADGCOM K31)
Alfonso, Manuela F.
Avelino, Viana Locia S.
Babasa, Angela Beatriz T.
Escasa, Gianina Maristella T.
Roxas, Bea Monique S.
Submitted to:
Mr. Joseph Emil Santos
I. Executive Summary
Wheyl Co.’s mission is to provide world-class supplementation at highly affordable
prices. Currently, Wheyl Co. is only available in the Philippines and the brand recognizes the
opportunity to expand their market and grow in other countries. The group has chosen Australia
as the target location for the expansion because of the opportunities and advantages it offers. The
global whey protein market was at the value of US$10,252.9 million in 2018 and is expected to
grow at 6.2% in the next nine years.
According to the Australian Government, young people aged 15-24 years old in
2017-2018 were more likely to be overweight or obese than those in 2007-2008, which led to
82% of the 26 million Australian population being more conscious of their health and eating
habits. The rise of health awareness and health-conscious customers resulted in the demand for
protein powder and supplements. Many of the leading international brands for protein
supplements come from Australia such as True Protein and Max’s among others, but it can be
observed that these brands have relatively the same approach and the same target market
consisting of fitness enthusiasts, athletes, and bodybuilders. Wheyl takes on a unique personality
– calm, friendly, and approachable versus the typical brand presenting a very hardcore and
intense take. Despite the saturation of competition in Australia, Wheyl is capable of shifting
environments to cater to the new market with its competitive pricing and unique flavors.
II. Introduction
Australia is the chosen location for the launch of Wheyl Co. in a foreign country.
Australia is very multiethnic and multicultural. They highlight to neighboring countries that
they value both tolerance and diversity when it comes to not only their economy but to their
society as well. Although they do have some issues of under-representation, Australian
multiculturalism celebrates diversity, freedom, and open-mindedness – as can be seen in their
political, economic, cultural, and educational exchanges with Asian countries. (Ivanov, 2019)
One of the challenges brought about by the proposal of this campaign is the difference in
cultures. Wheyl Co. is a Filipino brand, led by Filipinos, and produced mainly for the Filipino
market. In transitioning to the Australian market, Wheyl will have to shift a bit to successfully
create contact between the cultures. Nish Belford of Monash University, Australia conducted a
study on international students from Melbourne discussing the cross-cultural transition they
experience studying in Australia. The students that participated in this study were mainly from
Asian countries – Vietnam, Indonesia, South Korea, China, and India – while others were from
Mexico, Columbia, and Italy. All of these students have been in Melbourne for a range of 2 to 5.5
years. The study showed that the students, especially those coming from Asian cultures that are
relatively more conservative, experience culture shock due to the outgoing and friendly nature of
Australians. In creating this new connection between cultures, with Wheyl as a Filipino brand
entering the Australian market, this may be more helpful than challenging for the company.
Because Wheyl takes on a very friendly and accommodating personality, they won’t have to
change their approach entirely to fit the culture of the Australian market. One of the main aspects
they might have to adjust is the use of slang words that might mean something else in Australia,
as they have a very unique set of Australian slang.
Transitioning from the Philippine Market to Australia, Wheyl will be challenged in terms
of key cultural differences in the workplace. Workplaces in the Philippines importantly observe
hierarchy. They aim to maintain a non-stressful environment with their bosses and other
executives. Authority is highly respected and orders are followed without objections. On the other
hand, Australian workplaces practice equality regardless of race, gender, and position. They
strongly believe that positions only disrupt the company’s productivity. Another factor that could
be considered a challenge in the new workspace would be in an Australian work-setting, time is
of the essence. Their full attention mostly leans on deadlines and results rather than long-lasting
relationships with their fellow employees. While on the flipside, Filipinos highly value a
harmonious working environment, thus making sure that engaging and communicating well with
their co-workers is possible.
Back in 2017, Wheyl Co. was founded by fresh grads Jason and Vergil where they left
their jobs to start the business out of their homes. Jason and Vergil had empty pockets who
wanted to experience as much protein flavors as possible but couldn’t seem to find the perfect fit-
so they built it instead. The brand had it easy establishing their brand identity being “friendly,
fun, and for everyone.” As being in an industry dominated by gender-extreme brands
encouraging unhealthy body standards, Wheyl wanted to set themselves apart from everybody
else by establishing that absolutely anyone with any goal is able to find a place in the Wheyl
community.
The process of creating a world-class product on the other hand was a different story for
Jason and Vergil. There weren’t many manufacturers and suppliers that trusted two fresh college
graduates who really had nothing to show and had empty pockets and countless rejections were
faced during the process until enough said yes. Wheyl then was able to create their very first
product- JUST Salted Chocolate whey protein where they were able to grow their community
starting from selling the product within their circle of friends and family, expanding to university
trade groups, to finally building their social media platforms. Early on after their product launch,
Wheyl focused on creating unique world-class products, building an excellent service-oriented
culture as well as developing strong business relationships. The brand started to grow
exponentially and was getting too big for Jason and Vergil.
By mid-2018, Patty- another partner joined in the company and it wasn’t long enough
before Vismen, Antonio, Lia, Czari, Chai and Gela joined in as well. This was also the year
where Wheyl transitioned from operating from their own homes to operating in a new office and
warehouse to be able to keep up with the growing support and orders for their brand.
It has been three years since Wheyl Co. was established and it remains to grow strong and
consistently, with the promise Wheyl has formed that consumer experience will keep getting
better.
Although Wheyl is a relatively new brand established in 2017, they have followed the
brand identity they have presented over the years by offering the best service for their consumers
as they also position themselves to be friendly, fun and for everyone.
Product Strategy
Wheyl offers several product types namely JUST whey protein, PRIME whey isolate,
FLUX BCAA’s and KREA creatine.
Pricing Strategy
In terms of pricing, the brand positions their products at an affordable price point which
are much lower than their imported counterparts. While Wheyl has affordable prices relative to
international brands, there are still more affordable options than theirs. With that in mind, Wheyl
is in an ideal position to target those who are in the middle class and upper class of society, who
are quite price-flexible as long as quality is apparent.
Php599
1pound
15 servings
Php1099
2 pounds
30 servings
Php1545
3 pounds
45 servings
Php1999
4 pounds
60 servings
Php2400
5 pounds
75 servings
FLUX BCAA
Php599
165 grams
15 servings
Php1099
330 grams
30 servings
Php1545
494 grams
45 servings
Php1999
660 grams
60 servings
Php2400
825 grams
75 servings
Distribution Strategy
Wheyl Co. is available for purchase through online distribution available in their official
online website, as well as other e-commerce platforms and resellers as shown below:
heyl Co.’s Official Website
Figure 1.0 W
eauty MNL
Figure 1.2 B
azada
Figure 1.3 L
ittle Retail PH
Figure 1.4 L
Apart from online distribution, Wheyl has multiple partners nationwide who offer our
world-class products in their physical establishments – from traditional gyms, fitness studios,
supplement retailers, baking supply shops, etc. Due to the pandemic, most – if not all – have
closed down temporarily, as the physical fitness industry has been hit tremendously by the
quarantine. As of now, Wheyl’s physical presence is very low – possibly even nil.
Communication Strategy
One of Wheyl’s outstanding brand characteristics is their excellent customer service and
connections. One of Wheyl’s brand claims is “From your nutrition to your form, we will be there
every step of the way to inform and guide you, while being as transparent as possible. Think of us
as your wise gym buddy!” Hence, they are very open to brand communication and questions
about their products and the like.
They also claim that they have super friendly community managers that are active from
9:00 AM to 5:00 PM daily.
Advertising
The brand has a very strong brand image distinguishable from other competitors. Wheyl
claims that their brand built a beautiful visual identity inspired by minimalist design elements and
lively colors partnered with a fun verbal identity motivated by a people-centric approach while
electrifying positivity. The brand is active on their Social Media platforms by posting daily on
Facebook and Instagram Stories, and making use of an interactive approach towards their
consumers. Posts range from asking for customer feedback as shown below:
As well as just product marketing by promoting their products in line with their brand’s
image as seen below:
Sales Promotion
To increase brand sales, Wheyl also makes use of bundling their products while offering
sales once in a while. Recently, Wheyl has offered the opportunity for consumers to mix and
match their own PRIME whey isolate bundle in return for saving money ranging from Php99 up
to Php595.
iscount Bundles
Figure 2.4 D
Public Relations
In terms of endorsers, Wheyl does not make use of models or well known celebrities and
influencer figures in promoting their brand, rather makes use of their actual consumers and uses
the strategy of showcasing consumer feedback and results through their product promotions.
Wheyl instead of prioritizing and having a budget for big named people in the fitness industry,
focuses its public relation strategies by increasing its product credibility and effectiveness as their
very own customers post positive reviews and send them photos and feedback for no price, while
boosting Wheyl’s popularity and engagement at the same time. Wheyl’s budget for sponsorships
is quite marginal relative to other marketing expenses. Wheyl prefers to target micro influencers,
those who don't have many followers, but carry very strong influence in their small circles as they
find this to be a more brand-fit strategy, considering they have to be very careful in who they
partner up with and whatnot.
icro Influencers
Figure 3.0 M
2. Socio-Cultural Environment
Prevalence of Active Lifestyles in Australia
To be competent in intercultural communication, a brand must understand the
social customs and social system of the host culture. One of the factors taken into account
to launch Wheyl in Australia is the existing Australian fitness culture. About 15% adult
Australians are members of the gym and many are attracted to 24/7 unsupervised
facilities by their convenience and low fees. (Mercer, 2015) Cultural awareness is one of
the biggest factors that must be considered for a local brand to thrive internationally. A
brand must be able to relate with its target consumers and that is what Wheyl is trying to
aim for, by understanding how Australians think and behave in order to connect with
them. With this, the proposed plan thought it was best to launch in Australia. Australia
has been ranked 7th as one of the most health conscious countries in the world (Radu,
2020). Active lifestyles have long been extremely popular among the Australian
population and there remains a general focus in Australian society on remaining fit and
active into middle age, and in many cases, old age as well. The climate in Australia drives
a more active lifestyle for its people simply because they spend more time outdoors.
Australians also have access to fresh produce all year round, which makes it easier for
them to make better food choices. The demand for sports protein products continues to
increase as well in Australia and this is linked to the dieting craze, which involves
following a meal plan that is high in protein and low in carbohydrates.
3. Socio-Political Environment
Cowsourcing and Australian Livelihood
So many countries want to purchase protein powder produced in Australia and
New Zealand as opposed to whey protein powder made in the United States or anywhere
else and one of the reasons is due to FSANZ (Food Standards Australia and New
Zealand) governing the standards of food manufactured in both Australia and New
Zealand. FSANZ is recognized worldwide by food technicians, nutritionists and food
gurus as the highest standard applicable to food across the globe (Tannourji, 2018). This
is also one of the top reasons why so many countries in Asia such as China, Malaysia and
Indonesia want to source Australian products. Another reason why both Australians and
foreigners are fond of Australian whey protein is because of Australian cattle. These
cows eat off Australian soil, drink water from Australian waterways and all this is from
an environment that is very lightly populated with an abundance of land to choose from.
A vast proportion of Australian dairy cattle are also grass fed, and hormone, chemical and
antibiotic free. These are two setbacks of entering a market that not only Australian
themselves trust and are loyal to, but other countries as well.
4. Technological Advancements
Quality Improvement
Protein shakes generally get a bad reputation because most of them taste as bad
as they smell. But there have been new technological advancements that inhibit and mask
the bitterness of whey protein, these processes are called ultra-filtration and
chromatography. Ultra filtration is an ideal way of preparing whey concentrate whilst
chromatography is a process undergone to purify whey protein isolate. Flavor plays a
crucial role in extensive use of whey protein ingredients and off flavors usually
negatively influence consumer acceptance. But considering how Wheyl values flavors as
much as possible, this wouldn’t be much of a problem.
C. Industry Analysis
1. Industry Identification
Back in 2017, the Australian Bureau of Statistics’s National Health Survey
showed that the overweight or obesity rate of Australian adults increased to 67% from
63.4% in 2014 — that is around 12.5 million people. The survey also showed 24.9% of
Australian children aged 5-17 years old were overweight or obese. Being overweight or
obese can lead to many health problems in the future. In order to reduce and prevent
obesity, the Australian government took action by holding a National Obesity Summit in
2019. They also funded the National Health and Medical Research Council to review and
update related studies. They brought awareness to obesity and now, Australia is one of
fittest countries in the world with an average marathon time of four hours and ten
minutes.
However, obesity rates still continue to grow by at least 0.9% annually.
According to IBISWorld (2018), the rise of obesity rates will make more consumers
consider weight loss options. Majority will be looking to special drinks, appetite reducers,
and other fat burning supplements which can aid in weight loss. This is expected to
benefit the country’s fitness and nutrition industry which is expected to reach $2.4 billion
AUD by 2022/2023. Furthermore, the number of businesses in this industry such as
fitness centers, gyms, supplements, meal plans/replacements, personal training, etc. are
expected to increase as well.
Nowadays, the majority of Australian women live healthy lifestyles and work
hard to stay in shape. This is considered a barrier to intercultural communication because
of how it shaped Australia’s standard of beauty compared to the standard of beauty
among other countries. Studies show that one out of 20 Australian women suffer from an
eating disorder. Even though they consider inner-beauty to be most important, the
constant idea of tall, skinny women being the representation of beauty showed negative
impacts.
Threat of Substitutes
With reaching one’s daily protein intake being the most common use of whey
protein, there are many other sources of protein available for different consumers. This
makes the threat of substitutes high. People who are still skeptical of using whey protein
or any other fitness supplement turn to meat and dairy sources for their protein such as
chicken, beef, fish, eggs, cheese, and milk. For other diets such as vegan and paleo,
which stray away from meat or dairy, they take plant-based protein options. This gives
consumers a variety of options if their diet or lifestyle cannot sustain whey protein.
D. Market Situation
1. Market Population Size and Territory
Australia has a population of 26 million people as of 2020. With the company’s
target market of 18 to 28 year olds, there are currently nearly 4 million people under this
age range with a gender ratio of 990 males per 1000 females.
Age
The target market consists of all genders with an age range of 18 to 28 years old.
At this age, individuals begin to find ways to improve their health and physique, which
push them into buying fitness-related products such as whey protein. In addition, this age
range is where most people peak in their strength and endurance.
Socio-Economic Class
The target market belongs to the socio-economic class Broad C. This
middle-income class makes enough money to be able to afford fitness supplements that
will be beneficial for them in the long run. Furthermore, they see spending on
health-related products as an investment for themselves.
In addition to their spending patterns, the study also found that 34% of the
participants are influenced by social media platforms such as Instagram to make health
and fitness purchases.
Under the light scenario, the pandemic will not have a big impact on Australia’s
population. However, for the moderate scenario, there will be significant change by the
thousands and lastly, under the severe scenario, Australia’s population will reach 26
million by 2023, which is 500,000 people lower than the “no pandemic” scenario.
Statistics have shown that the impact of COVID-19 will be felt most strongly in the
short-term. A decline in population growth as predicted under each of the scenarios will
inevitably impact many sectors of the economy. In the short-term, industries dependent
on population growth, such as consumer goods will have the hardest impact.
E. Competitive Situation
True Protein True Protein outsources from “Clean, all natural protein
several different countries for the supplements developed by
various elements of their experts to give your
products. They source their performance the edge.”
ingredients from the US,
Mexico, Columbia, Belgium, True Protein focuses on their
Germany, Switzerland, Pakistan, great taste, producing all-natural
India, Indonesia, Japan, products low in lactose, low
Australia, and New Zealand. carb, easy to digest, good for
After getting all the ingredients, weight loss and muscle
they manufacture everything in recovery.
their facilities in Australia. The brand actively works with a
wide range of athletes, sports
teams, and industry
professionals.
Bulk Nutrients Bulk nutrients did not disclose “Excellent taste, low lactose,
where exactly they source their fast absorbing,
ingredients. They do state that immune-boosting, builds lean
they get their high quality muscle, and increases protein
ingredients from all over the synthesis”
world and manufacture in their
factory in Tasmania. Bulk Nutrients’ involvement in
local and international charities
that support the growing health
and fitness community says a lot
about the brand’s passion for
creating high quality
supplements. They have no
distributors, importers or
retailers. Instead, sales are
submitted via a website. The
brand also sells their products at
low prices so that consumers
could save money and at the
same time, get maximum value.
Product Strategy
True Protein Protein products: powdered whey, protein bars, vegan products,
hot chocolate
Price Strategy
The price of the Australian brands for around 1 kilogram of their basic powdered whey protein
ranges from AU$35 to AU$50, while Wheyl (converted from PHP to AUD) is priced at around
AU$30.36. Although Wheyl is clearly priced lower, the price does not take into account any shipping
costs or the difference in manufacturing costs in Australia versus in the Philippines. Presented below are
the prices and brief breakdown of the included supplements per brand.
Brand Price in AUD per 1kg
Wheyl AU$30.63
1lb pack:
23g protein, 2g
carbs, 1g fat,
112 calories
(AU$16.69)
1kgwhey
protein
concentrate
UPROTEIN AU$34.75
2kg whey
protein hydro +
enzymes
AU$69.50
Max’s AU$50
1.82kg pack:
22g protein,
5.5g BCAAs,
4.5g glutamine
RRP AU$99.95
Distribution Strategy
Wheyl does not have any physical stores – they sell through their website and social media, as
well as through some trusted reselling platforms such as Lazada and Little Retail PH. True Protein, like
Wheyl, focuses on selling through online platforms. They have an established website as well as official
social media accounts. Besides these, they are able to make their products available to consumers through
wholesalers and partnering with successful athletes and sports teams. UPROTEIN also distributes their
products mainly through their website and have complementary social media accounts. The brand also
makes use of brand ambassadors to help increase sales. Max’s also does not sell in physical stores and
relies on their website and social media to reach their customers. Much like the rest of the competitors,
Bulk Nutrients sells primarily through their official website, although some of their products are available
in selected Anytime Fitness branches around Australia.
Advertising Strategy
Wheyl Co Wheyl claims that their brand built a beautiful visual identity
inspired by minimalist design elements and lively colors partnered
with a fun verbal identity motivated by a people-centric approach
while electrifying positivity. The brand is active on their Social
Media platforms by posting daily on Facebook and Instagram
Stories, and making use of an interactive approach towards their
consumers.
True Protein True Protein is also active on social media and they try to take a
genuine approach through user-generated content. They have also
branched out into new channels like ebay, to reach new customers
and grow their brand with minimal effort.
UPROTEIN They are very straightforward with their advertisements and are
not into elaborate marketing campaigns.
Bulk Nutrients They have a system which employed locals and added value to the
Tasmanian economy particularly as Tasmania has some of the
highest unemployment rates in Australia. This is both their
product positioning and advertising tactic to get people to keep
with their brand.
True Protein Unlike Wheyl, True Protein does not offer any discount. However,
they have a free shipping promotion for orders above $99. They
also give out free coffee cups and socks with orders over $150.
Despite not having any discounts, they offer installments if paid
with their partner Afterpay with no hidden interests and extra
costs.
UPROTEIN Uprotein offers several sales and discounts from free shipping
with orders above $150 to discounts on bulk orders.. They have a
permanent sale category on their website that shows consumers
the best deals they offer. Customers can sign up on their VIP
newsletter to avail their 5% discount and get exclusive offers and
giveaways.
Max’s Similar to Uprotein, Max’s offers a wide variety of sales and
discounts. Consumers can save $20 to $45 on their bundles and
$13 to $98.99 on their twin packs. They also partnered with
Afterpay that lets consumers pay in four installments. They have a
flat shipping rate of $9.95 and free shipping for orders above $99
only in Australia. Max’s has a Gold Club membership that gives
access to exclusive offers, discounts and rewards. Customers can
also get a $15 coupon for every referral they make.
.
Bulk Nutrients Bulk Nutrients has only one promo/discount compared to its
competitors. They offer up to an $8 discount when consumers buy
in bulk. Similar to Max’s, they also have a Bulk Nutrients club
where consumers can be a member in exchange for perks, whey
cool points that they can turn into rewards and coupons for every
referral they make. They also have a $7 flat shipping rate for
orders anywhere in Australia. Despite their lack of discount
promotions, they offer consumers free samples of their whey
protein isolates.
Bulk Nutrients In addition to the use of influencers as Bulk Ambassadors and user
ratings, Bulk Nutrients takes pride in presenting high quality
protein recipes for their consumers. This gives customers an idea
on how to incorporate the brand’s different products to satisfy
their sweet tooth while maintaining their healthy lifestyle.
Personal Selling Strategy
Among Wheyl and its competitors, only Max’s is available to purchase in-store at the multiple
branches of Nutrition Warehouse Australia and Australian Sports Nutrition. The other brands such as
Wheyl, True Protein, UPROTEIN, and Bulk Nutrients all focus on enhancing their online platforms in
order to cater to their customers. Despite not having brick and mortar shops, they are still able to satisfy
their customers’ needs by providing same-day delivery services and excellent customer service.
F. SWOT Analysis
Strengths
Wheyl Co already has a strong brand image that is very distinguishable from other
companies with their minimalist design elements and lively colors. The brand has plenty of
reviews, feedback, and a loyal customer following. The company is known to have excellent
customer service and friendly community managers that are active and accessible to talk to daily.
Wheyl Co makes use of their social media platforms with weekly content. They are actively being
promoted by different consumers every day by posting on their personal Instagram accounts.
They have established the brand with low pricing in the market and affordable pricing relative to
international brands. In addition, they offer discounts, bundles for lower prices, and the option to
mix and match their order. Lastly, Wheyl Co has multiple partners nationwide who offer Wheyl
products from traditional gyms, fitness studios, supplement retailers, and baking supply shops
Weaknesses
Wheyl Co was only established in 2017 which may lead to consumers interpreting this as
the company with the least experience compared to its competitors. In addition, they have a small
range of products in comparison to other brands. The company also does not have its physical
store yet and its partners who sell Wheyl products in physical establishments closed down
temporarily because of the pandemic. Wheyl also does not make use of models, celebrities, or
influencer figures to promote their brand. They only rely on customers and their reviews and
feedback.
Opportunities
Expanding in Australia is a chance for Wheyl Co. to expand its business and grow its
market. There is a 6.2% growth during the forecast period of 2020 to 2025 in Australia because of
the continuous demand for protein-rich sports nutrition. The majority of the competitors also
source out raw materials from different countries which allows Wheyl Co. to continue
manufacturing its products in the Philippines. The brand already positions their products at an
affordable price point which are lower than their imported counterparts. This allows the brand to
target the middle and upper class of society who are flexible with prices as long as the quality is
evident. The pandemic and because of the lockdown, a lot of people started working out and
training in the comfort of their own homes. Workout challenges and trends brought by fitness
enthusiasts and influencer figures became very popular and encouraged beginners and people
who aren’t physically active anymore to start their fitness journey again.
Threats
There are already several local whey brands in Australia. The majority of fitness
enthusiasts and athletes already have a preferred brand that they use. As a result, these big and
popular brands can intimidate first-time users and beginners. Wheyl’s product blend is 95%
imported from the US and other ingredients come from countries like Korea, Singapore, Japan,
and Hong Kong which are all imported to the Philippines and manufactured in Metro Manila.
Due to the pandemic, there might be complications importing ingredients and problems regarding
production that may slow down the process of opening in Australia. Changes in production and
their suppliers may affect the overall costing Wheyl Co. currently has. Lastly, after the lockdown,
consumers might also leave the trend of working out and training from home and
Opportunities Threats
O1 The whey market has T1 There are several other
a 6.2% growth during the local brands that are
forecast period of 2020 to available in Australia
2025 in Australia. T2 Some consumers are
O2 In Australia, there is a intimidated by whey
continuous demand for proteins and do not know
protein rich sports the importance and use of it.
nutrition. T3 Due to the pandemic, it
O3 The brand is cheaper makes it harder for Wheyl
than most brands that are Co. to import raw materials
sold in Australia. or products to Australia
O4 Wheyl Co. can target T4 After the pandemic is
the middle and upper over, people who started
class of society. working out might stop and
O5 Due to the pandemic, forget their fitness journey.
workout challenges and
trends became popular.
O6 There are several
beginners who are new to
fitness.
Target Person
○ Male and Females, B and upper C market residing in Australia
○ 18-28 years old
Geographic
● She/He currently resides in Australia
Demographic
● She/He is a 23 year old fresh college graduate
Psychographic
● She/He is interested in fitness, is health conscious and wants to transition into a
healthy living lifestyle and has concern for affordable alternatives regarding
fitness
Behavior
● She/He is practicing healthy living and creating conscious efforts to step up
his/her fitness level
● She/He is constantly enrolls his/herself in workout classes, trying out different
areas and fitness activities
● She/He has interest for fitness and calorie tracking applications
Consumer Personification
Consumer Insight
“I’ve always paid attention to my health to experience a life without a lot of stress and
struggle. I’ve managed to maintain a balanced diet along with doing exercises regularly but even
so, I still want to up my game by transitioning into a more active lifestyle. I have been meaning to
try protein supplements for a while now but the idea somehow scares me. I want to be able to do
something that both my mind and body will thank me for. Aside from just eating healthily or
spending time working out, I want to get used to activities that will actually keep me going. I find
that many people share a passion for a better future through the use of proper nutrition, health,
and wellness. However, few people actually take this information to heart and beyond. That is
why I want a brand that I can trust and rely on to accompany me through my fitness journey
without having to worry about these things.”
Positioning Statement
For health enthusiasts that want to transition into an active lifestyle, Wheyl positions
itself as a friendlier and more approachable alternative compared to its competitors. Protein and
supplements may be intimidating especially if one hasn’t really delved into that kind of lifestyle.
But Wheyl tries to relate with its consumers by their unique value propositions of selling products
that make fitness easy and accessible for all. All-natural whey protein, fueled by amino acids and
powered by a wide variety of flavors, the brand is able to break the barrier that turns people away
from making a long term commitment to a healthier lifestyle. With a strong focus on developing
world-class quality products, Wheyl is a brand that its consumers can trust and rely on throughout
their fitness journey.
Creative Executions
C. Media Strategy and Rationale
Media Itinerary
Weekdays (Monday-Friday)
10:00 PM Bedtime
Weekends (Saturday-Sunday)
9:30-12:00 AM Bedtime
b. Media Rationale
Based on statistics, 4.57 billion people are using the internet. ... In January 2020,
Australia had 18 million social media users. Between April 2019 and January 2020, social media
users increased in Australia by 735,000 (+4.3%) Social media penetration in Australia is currently
at 71%.
Website
Wheyl.co will remain as their main and official website and the main means for
purchasing their goods. Shipping choices will now range from Local (Philippines) to International
(AUS).
Facebook
Compared to other social media platforms, it offers the most features which allows them
to post different mediums of content. According to the Australian Bureau of Statistics Population
Clock there are now approximately 25 million Australians. Facebook's recent data shows there
are now 15 million active Australians on Facebook. Therefore approximately 60% of the total
Australian population is an active Facebook user. Wheyl will be having a new facebook page
Wheyl Co. Australia to complement wheyl’s first page in the Philippines appropriately due to
time constraints and possible cultural reasons.
Instagram
Instagram will be Wheyl’s secondary media channel due to their features such as ads
manager (a feature that allows users to manage content between instagram and facebook), visitor
insights (tracks post reach, interactions, etc.) and post promotions (allows users to blast their posts
courtesy by Facebook and Instagram). Just like Facebook, Wheyl will have an Instagram account
separately for Australia.
1st Quarter
PRE-
CAMPAIG INFORM PERSUADE REMIND
Platform Publicity Posts N
January February March
3 4 1 2 3 4 1 2 3 4
FACEBOOK Wheyl teaser of branding, packaging, products
Countdown for Website Launch
What is Wheyl?
Who are we? (as a company)
Why are we coming to Australia?
OFFICIAL WEBSITE LAUNCH
100 first customers promo discount
PRE-
CAMPAIG INFORM PERSUADE REMIND
Platform Publicity Posts N
July August September
3 4 1 2 3 4 1 2 3 4
FACEBOOK Expansion Based Ads
Promo and Discount Offers
Wheyl Contest Content
PRE-
CAMPAIG INFORM PERSUADE REMIND
Platform Publicity Posts N
October November December
3 4 1 2 3 4 1 2 3 4
FACEBOOK Expansion Based Ads
Promo and Discount Offers
Holiday Bundles
Statement of Expectations
Wheyl Co. from when launched in the Philippines, has marketed their brand as a world-class
product in itself. Wheyl is branching out to Australia as we found that The whey protein market is
growing at 6.2% during the forecast period of 2020 to 2025 in Australia. There is a continuous demand
for protein rich sports nutrition especially from young adults. Increase of fitness enthusiasts and
influencers impacted the demand for whey protein powders, beverages and other products. This also
affected the majority of the people’s health awareness, knowledge and body images that they aim to have.
Overall there are several companies that can manufacture all kinds of whey, from powder, supplements
and to bars. These companies also source out from different countries and places all over the world. This
shows that manufacturing in the Philippines can still be an option. Product development and sourcing
suppliers can be done in another country if labor costs and raw materials are found cheaper.
Aussies set to spend $4.7 billion on New Year's fitness fads. (2018, January 15).
https://www.commbank.com.au/guidance/newsroom/new-year-fitness-spending-201801.
html.
doi:10.32674/jis.v7i3.206
Bulk Nutrients: Australia's first choice for nutritional supplements. (n.d.). Retrieved from
https://www.bulknutrients.com.au/
Charles-Edwards, E., Bernard, A., Wohland, P., & Wilson, T. (2020, September 6). 1.4 million
less than projected: how coronavirus could hit Australia's population in the next 20
https://theconversation.com/1-4-million-less-than-projected-how-coronavirus-could-hit-
australias-population-in-the-next-20-years-143544.
Cultural Differences Between the Philippines and Australian Workplaces. (2019, October 13).
Fratantoni, M. (2019, March 14). Australia named one of the world's healthiest countries (again).
https://thenewdaily.com.au/news/national/2019/02/26/healthy-country-index-aus/
Greguska, E., & Goodman, A. (2019, December 19). The environmental impact of the protein we
https://asunow.asu.edu/20190621-solutions-environmental-impact-protein-we-consume
Healthy home-and-away growth in Australia's supplements sector, reports CMA. (2020, June 17).
Retrieved from
https://www.futurefoodsystems.com.au/byte/healthy-home-and-away-growth-in-australi
as-supplements-sector-reports-cma/#:~:text=Vitamin
https://asiasociety.org/australia/australia-and-asia-2019
https://www.lazada.com.ph/wheyl-225808/?spm=a2o4l.pdp.0.0.28983319WWZ0iB
Overweight & obesity Overview. Australian Institute of Health and Welfare. (2020, July 30).
https://www.aihw.gov.au/reports-data/behaviours-risk-factors/overweight-obesity/overvi
ew.
Mercer, P. (2015, November 11). The tough world of the Australian fitness industry. Retrieved
Patel, S. (2015, November). Emerging trends in nutraceutical applications of whey protein and its
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4744604/
https://www.dfat.gov.au/geo/philippines/Pages/philippines-country-brief
https://wheyl.co/collections/prime-whey-isolate?fbclid=IwAR2RemMjS6NJlrjvxKilzYb
OZ9gytBOpAeDOvEavx6X5OKQ5Rl4FAup0M_w
Radu, S. (2019, April 3). The 10 Most Health Conscious Countries in the World, Ranked by
ption-163501766.html
Reebok. (2020, June 29). Follow in the Footsteps - Running. Reebok UK.
https://www.reebok.co.uk/blog/464918-follow-in-the-footsteps-running.
Finance.
https://au.finance.yahoo.com/news/fitspo-trend-costing-aussies-up-to-500-per-month-22
4806018.html.
SM Perth (2020, July 22). Social Media Perth #SMPerth. Retrieved September 29, 2020, from
https://www.smperth.com/resources/2020-social-media-statistics
Tannourji, E. (2018, July 17). Australian Protein Powder vs U.S.A. Protein Powder. What is the...
https://www.nextgenerationsupplements.com/australian-protein-powder-vs-usa-protein-
powder-what-is-the-difference/
https://beautymnl.com/brands/wheyl-nutrition-co
https://manofmany.com/lifestyle/fitness/best-australian-protein-brand