Professional Documents
Culture Documents
Learning Module In: Saint Joseph Academy
Learning Module In: Saint Joseph Academy
Learning Module In: Saint Joseph Academy
LEARNING MODULE
in
DAY
Audiences are formed from either or both of two factors: social context (people from the same background leads
to shared cultural interests, understandings and information needs) and a response to media content (news,
show, variety show, soap opera, etc).
The media sociologist Denis McQuail has noted that an audience can be defined in different and
overlapping ways, namely:
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INDIVIDUALS AS AUDIENCE
You and I as individuals engage in communication along the different levels of intrapersonal,
interpersonal, and mass communication. We do for a variety of reasons.
The inventory of tasks of communication and media in society (Section 1.2) can similarly be used
to identify an individual’s need to engage in communication. People communicate, to inform and be
informed, to persuade and obtain guidance for one’s own opinions, to articulate and foster one’s identity
and membership of a cultural or social group (for instance by taking part in community activities), to
entertain and be entertained and for other reasons. McQuail (1972) provided a typology for media-person
interactions, as follows:
Diversion: escapes from routine or problems, emotional release
Personal relationships: companionship, social utility
Personal identity: self-reference, reality exploration, value reinforcement
Surveillance: information seeking
Moreover, it has been proposed that media use can be explained by the gratifications which an
individual derives from it. This notion is based on the idea that audiences are formed on the basis of
similarities of individual need, interest, and taste, many of which appear to have a social or psychological
origin. Typical of such needs are for information, relaxation, companionship, diversion or escape. This
explanation belongs to a research tradition known as the uses and gratifications approach. Research
findings show that among the gratifications which audiences have derived from using the media are:
Mass media are increasingly guided by audience research in making decisions about what
content, what program at a particular hour, whether to cover a story live or not, etc. Similarly,
advertisers make decisions on the basis of information about the audience of a particular medium or
program, at a particular time. Thus research methods have been developed to supply advertisers with
the information they need to sell products and audience research companies have emerged to
conduct the research that provide such data. A.C. Nielsen is a leading audience research company
that conducts research on audiences for print, television, and online media.
To inform: You may need to let interested parties know who you are, what you can do for them, what
they can do to help you, or even just how to get in touch.
To build understanding or change behavior: You may want to encourage others to think, act, or feel a
certain way; to stop smoking, for example. This can involve appealing to feelings, self-interest, or a
person’s imagination.
To resolve conflict or prevent misunderstandings: Even a small misunderstanding can create large
problems for your organization. You can ensure good communication by putting yourself in your
audience’s position, paying attention to their needs, and getting to know them.
To present a point of view or protect an image: Often, this is all you need to do to accomplish your goal.
To lower barriers between groups and individuals: These barriers may range from information overload
to suspicion and prejudice.
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Among the wide variety of communication media which organizations can use to fulfill communication
needs are (Ibid):
Paid Advertising
Print – newspapers, magazines; good for conveying details
Radio – effective if carefully targeted
Television – effective in reaching broad target audiences; expensive
Outdoor – good for mobile audiences
Transit ads – good for urban audiences
Mall displays – good for consumer targeting
Print Materials
Brochures/ pamphlets/ publications – good communication tools if they are targeted to
those who need the information and are open to the message
Posters – highly visible for a long time; can suggest a special occasion
Newsletters – a good communications tool when targeted carefully
Annual report – important corporate information
Media relations ( an indirect communication)
Regular contact with journalists
Mailing lists – must be well maintained
One-on-one interviews with the media
Meeting with editorial boards
News releases – print
Electronic releases – video, audio
News conferences
Talk shows
Information kits – background information
Letters to the editor
Issue spokesperson – having someone available to speak about an issue or
announcement
Feature articles
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ACTIVITY 1.2 - ASSESSMENT.
Answer the following questions. Select the letter of the best answer of your choice.
1. The following are gratifications which audiences have derived from using the media except:
A. Emotional release C. Diversion and relaxation
B. Filling time D. Developing scare and emotional stress
2. The following are communication needs of organizations except:
A. To inform
B. To present a point of view or protect an image
C. To warn the members of the harm of communicating with others