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MEMORANDUM

FOR : All Quezon City Barangays


All Departments, Offices, and Task Forces of the Quezon City
Government
Quezon City Police District
All Concerned Sectors
The General Public

FROM : MA. JOSEFINA G. BELMONTE


City Mayor

SUBJECT : Guidelines for General Community Quarantine


(GCQ)

DATE : May 29, 2020

______________________________________________________________________________

BACKGROUND

On March 11, 2020, the World Health Organization declared COVID-19 to be a


pandemic. On March 13, 2020, due to the pandemic, the City Council declared Quezon
City to be under a state of calamity. On March 16, 2020, the President declared an
Enhanced Community Quarantine (ECQ) over the entire Luzon Island.

On May 12, 2020, the President placed the National Capital Region (NCR) on modified
ECQ (MECQ) from May 16, 2020 to May 31, 2020 as stated under Inter-Agency Task
Force (IATF) Resolution No. 36.

On May 28, 2020, the IATF recommended to the President to place NCR under General
Community Quarantine (GCQ) starting on June 1, 2020.

These Guidelines shall apply during the period of GCQ over NCR.

GUIDELINES

1. General Community Quarantine (GCQ). The following guidelines shall be


observed:

a. Limited Gatherings. Mass gatherings for leisure or non-essential purposes


such as but not limited to movie screenings, concerts, sporting events, and other
entertainment activities, community assemblies, and non-essential work
gatherings, shall be prohibited. The following gatherings shall be allowed, subject
to compliance with minimum health standards under these Guidelines:

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(i) gatherings involving critical government services; (ii) humanitarian activities;
and (iii) religious gatherings of not more than ten (10) persons. 1

b. Delayed Physical Classes. Physical classes in all schools shall remain


suspended until the time determined under future guidelines from the
Department of Education and Commission on Higher Education. 2 Schools may
provide virtual learning classes whereby students can attend remotely from their
homes.

c. Limited Public Transportation. Public transportation shall be re-opened


in phases, subject to any future guidelines from the Department of Transportation
(DOTr).3 Based on IATF and DOTr announcements to date, trains, DOTr-
designated buses augmenting the train service,4 taxis, transport network vehicle
services, shuttle services, point-to-point buses, and bicycles may begin operating
on June 1, with other public transport allowed later in the month depending on
upcoming DOTr guidelines.5

The City Government may expand its current “Libreng Sakay” bus services
to accommodate residents traveling to and from permitted establishments.
Barangays are called upon to provide free bicycle parking spaces, to which the
said “Libreng Sakay” bus services will be extended. Residents are encouraged to
adopt bicycle-riding as a mode of last-mile transport.

Tricycles may operate provided that each tricycle shall observe the
following, subject to any additional guidelines from the Tricycle Franchising
Board (TFB) or Tricycle Regulatory Division (TRD):

i. Have only one (1) passenger, except in an emergency or when a


passenger is a PWD or needs assistance due to illness;

ii. Strictly implement no back-ride policy;

iii. Provide a transparent barrier between the motorcycle and the


sidecar;

iv. Observe other precautionary measures such as sanitizing, wearing


of face masks, gloves, etc.; and

v. Regularly disinfect and sanitize each unit. The City may consider
adjusting the current fare matrix and issuing additional guidelines.

Prior to operating, all drivers covered in this subsection are required to


undergo health screening at any health center to determine whether they should
be tested for COVID-19 and to ensure that they are fit to work.

1
Sec. 4.12, IATF Amended Omnibus Guidelines dated May 22, 2020.
2
Sec. 4.11, IATF Amended Omnibus Guidelines dated May 22, 2020.
3
Sec. 4.14, IATF Amended Omnibus Guidelines dated May 22, 2020.
4
https://newsinfo.inquirer.net/1282951/300-buses-to-resume-operations-in-ncr-starting-june-1-ano
5
https://www.gmanetwork.com/news/news/nation/740319/dotr-resumption-of-public-transport-in-gcq-
areas-will-be-in-2-phases/story/; https://www.cnnphilippines.com/news/2020/5/27/DOTr-public-
transportation-Metro-Manila-GCQ.html

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d. General Quarantine. The movement of all residents shall be limited to
accessing essential goods and services, travel in relation to work in any permitted
establishment, and limited outdoor activities mentioned below.

As per the DILG, quarantine passes shall no longer be required to enter any
commercial establishment. However, establishments must regulate the number of
customers to ensure that they can maintain adequate distancing and comply with
the other minimum health standards mentioned in Sec. 4 below.

Notwithstanding the foregoing, the City may impose strict home quarantine in
Extreme Enhanced Community Quarantine/Special Concern Lockdown areas in
accordance with the Memorandum of the Mayor dated May 12, 2020, subject to
relevant IATF guidelines and coordination with the IATF-NCR.

e. Limited Outdoor Activities. Non-contact outdoor sports and exercise shall


be allowed, including non-contact sports such as walking, jogging, running,
biking, golf, swimming, tennis, badminton, equestrian, and skateboarding. 6 In
any case, participants must continue to wear face masks (except when swimming)
and continue to observe physical distancing.

f. Strict Quarantine of High-Risk Persons. Any person (i) below twenty-one


(21) years old; (ii) sixty (60) years old and above; (iii) with immunodeficiency,
comorbidities, or other health risks; or (iv) pregnant women (collectively, “High-
Risk Persons”) shall be required to remain in their residences at all times. As
exceptions, such persons may leave home as follows: (i) when necessary under
the circumstances for obtaining essential goods and services; (ii) when their
physical presence at work is indispensable in permitted establishments; or (iii) to
participate in the limited outdoor activities mentioned above (e.g., golf, jogging,
biking, etc.). Communities are encouraged to designate low-traffic window hours
for senior citizens to engage in exercise.

g. QC Laban COVID-19 Team and Special Concern Lockdown Areas. The


QC Laban COVID-19 Team and the Special Concern Lockdown Areas provided in
the Memorandum of the Mayor dated May 12, 2020 will continue under GCQ,
and the health measures under the said initiatives shall continue to prevail,
subject to the conditions imposed by relevant IATF issuances.

h. Infectious Waste Disposal. Business establishments and their waste


disposal service providers should determine their own waste segregation and
separation process for infectious waste, including the disposal of used face masks
and other protective clothing. A waste bin or bag should be designated for this,
and whenever possible the use of transparent yellow bags, or properly labeled
bags. The City Government shall undertake a corresponding system for collection
and disposal of such infectious waste. The foregoing may be subject to the
additional guidelines to be issued by the Environment Protection and Waste
Management Department (EPWMD) and Task Force Solid Waste Management
(TF SWM).

i. Single Use Plastics Allowed; Disinfection of Reusable Plastics. Single-


use plastic bags shall be allowed for the time being and the deferment of the
implementation of the single-use plastics/disposable materials ban for dine-in

6
Sec. 4.13, IATF Amended Omnibus Guidelines dated May 22, 2020.

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under City Ordinance No. SP-2876, S-2019 shall continue to be in effect. Reusable
plastic bags should be thoroughly disinfected or washed before re-use. Re-use of
plastic bags after cleaning as garbage liners to lessen waste is strongly
encouraged.

j. Inter-LGU Movement. The following rules shall apply to all persons


entering or exiting Quezon City from other LGUs:

i. Work. If entering/exiting for work purposes, present proof of work


at any checkpoint such as company ID, business permit, barangay
business clearance, or certificate of employment.

ii. Non-Leisure and Non-Work Purpose. Based on public


announcements to date from the Philippine National Police (PNP), a
person that wishes to enter or exit Quezon City for a non-leisure
purpose that is not related to work (e.g., locally stranded individual
trying to return home) should obtain a health clearance and apply
for a PNP travel authority at the nearest police station in the place of
origin.

iii. Leisure. Entering or exiting Quezon City for leisure purposes is


prohibited.

iv. Lockdowns. Any Quezon City neighborhoods under Extreme


Enhanced Community Quarantine or Special Concern Lockdown
shall continue to be subject to strict home quarantine and other
restrictions under the Memorandum of the Mayor dated May 12,
2020.

2. Permitted Establishments and Businesses.

a. Full Operations. The following businesses may engage in full operations


subject to compliance with physical distancing, hand washing, use of face masks
and other applicable health measures:

i. Food, water, and non-alcoholic beverage manufacture, distribution


or preparation (no dine-in; take-out and delivery only); hawkers or
ambulant vendors should sell in designated vending sites; alcoholic
beverage manufacture shall be allowed on limited operations (50%
onsite).

ii. Medical and hygiene product manufacture or distribution,


including medicines, masks, vitamins, soap, detergent and
disinfectant;

iii. Hospitals and clinics (providing non-aesthetic services such as


dermatological, dental, optometric, and EENT), including veterinary
clinics; it is highly encouraged that all workforce who will
physically report to work be provided with on-site or near-site
accommodation.

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iv. Essential retailers such as supermarkets, grocery stores, markets,
water refilling stations, drugstores;

v. Agricultural and veterinary products including pet food, feed and


fertilizers;

vi. Laundry shops including self-service laundry;

vii. Logistics and delivery services including cargo handling,


warehousing, trucking, shipping, postal and courier;

viii. Utilities including power, energy, water, telecommunications,


refineries and depots, gasoline stations, LPG suppliers, internet
service providers, cable providers, and 3 rd party contractors of the
foregoing;

ix. Maintenance and security services, including building repair,


aircon, garbage, sewerage, pest control, plumbing, electrical,
property management and building utility services; private security
services;

x. Repair and installation of machinery and equipment, including


repair of computers and personal and household goods;

xi. Construction of any kind, provided that contractors comply with


the applicable safety guidelines under DPWH Department Order
No. 35 s. 2020;7

xii. Construction materials manufacturing and supply, including


cement, steel and hardware stores;

xiii. Media;

xiv. E-commerce companies, business process outsourcing (BPOs) and


export-oriented business with work-from-home, on-site or near site
accommodation, or point-to-point shuttling arrangements;

xv. Banks, money transfer services, microfinance institutions, credit


cooperatives, and their armored vehicle services and other related
services;

xvi. Housing service activities;

xvii. Rental and leasing of vehicles or equipment for permitted


businesses; and

xviii. Employment services, including recruitment and placement, for


permitted businesses.

7
Sec. 4.8, IATF Amended Omnibus Guidelines dated May 22, 2020.

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b. Limited Operations. The following businesses may operate with not more
than 50% of the workforce on-site only unless otherwise mentioned, with the rest
of the workforce on work-from-home or remote working arrangements;

i. General manufacturing and production;

ii. General retail trade such as clothing and accessories (strictly no


trying-on/fitting of clothes or accessories; returns/exchanges
allowed only for defective goods, not for change of mind), hardware
stores, bookstores, school and office supply; baby care supply; IT
and electronics; flower, jewelry, novelty, antique, perfume shops;
toy store (with playgrounds and amusement area closed), etc.;

iii. Firearms and ammunition trading establishments;8

iv. Real estate activities of any kind;9

v. Wholesale and retail trade or repair of motor vehicles, motorcycles,


and bicycles, including their parts and components; vulcanizing
shops, battery repair shops, and auto repair shops;

vi. Office administrative and support services;

vii. Funeral services and crematoriums; provided that wakes be highly


discouraged, and if conducted, shall be limited to immediate family;

viii. Hotels, motels and similar establishments, but only for (a) special
purpose accommodation for healthcare workers, OFWs, workers in
permitted sectors, and non-OFWs with mandated quarantine, or (b)
guests who have existing long-term bookings;

ix. Financial services (other than those listed under full operations)
including money exchange, insurance, reinsurance and non-
compulsory pension funding;

x. Professional, consulting and technical services including legal,


accounting, architecture, engineering, technical testing and analysis,
scientific research and development; advertising and market
research; IT services such as computer programming and data
processing, photography, fashion, design; film, music and TV
production;

xi. Malls and shopping centers, only for non-leisure establishments


within such malls/shopping centers, including any businesses
previously mentioned, such as dining (only for take-out and
delivery), clothing and accessories (strictly no trying-on/fitting of
clothes or accessories; returns/exchanges allowed only for defective
goods, not for change of mind), mall-based government services,
hardware stores, bookstores, school and office supply; baby care
supply; IT and electronics; flower, jewelry, novelty, antique,

8
Sec. 3.5.aa, IATF Amended Omnibus Guidelines dated May 22, 2020.
9
DTI Memorandum Circular No. 20-22 dated May 5, 2020.

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perfume shops; toy store (with playgrounds and amusement area
closed);

High-Risk Persons (children, elderly, pregnant women) may not


enter malls and shopping centers except when indispensable under
the circumstances for obtaining essential goods and services, or for
work in establishments located therein only if absolutely necessary.

Malls/shopping centers should not provide any public wi-fi services


to discourage loitering.

xii. Sports clubs, outdoor sports facilities and parks may provide basic
operations for purposes of the limited outdoor activities mentioned
above (e.g., non-contact outdoor sports and exercise such as jogging,
biking, golf, tennis, badminton, etc.)10

xiii. Barbershops and salons may open starting on June 7, 2020 up to


30% capacity, and only for hairstyling, hair care and nail services,
subject to upcoming DTI guidelines that may modify restrictions
further.

c. No Operations Allowed. The following establishments shall remain


closed:

i. Leisure, entertainment, sports (other than sports clubs and outdoor


sports facilities allowed above) and personal care establishments;

ii. Gyms, fitness studios, and other indoor sports facilities;

iii. Kids playhouses, day care centers;

iv. Cinemas, theaters, karaoke bars, amusement parks or rides;

v. Libraries, archives, museums and cultural centers;

vi. Travel agencies, tour operators, reservation service and related


activities;

vii. Massage parlors, sauna, facial care, waxing; and other similar
activities;

viii. Memorial parks and cemeteries (except for burial rites).

d. City Government. City Government services shall be at full operational


capacity, subject to alternative work arrangements as determined by each
department/office head, CSC Memorandum Circular No. 10 s. 2020 and any
additional guidelines to be issued by the Human Resource and Management
Department (HRMD).

3. Minimum Health Standards. All establishments in Quezon City shall observe


the following arrangements:

10
Sec. 4.13, IATF Amended Omnibus Guidelines dated May 22, 2020.

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a. Health and Safety Officer. All establishments must assign a Health and
Safety Officer accountable for ensuring that these guidelines are strictly
implemented in addition to compliance with the usual occupational health and
safety standards and regulations.

b. Physical Distancing. All workplaces shall, to the extent feasible, adopt


arrangements to enable both workers and customers to maintain at least a one-
meter distance from one another in the course of their public interactions,
including but not limited to the following: (i) places where persons may naturally
congregate, such as queues, elevators, escalators, walkways, restrooms and other
transit points, should have floor markers, barriers or other means of encouraging
people to socially distance; (ii) dividers placed between workstations to prevent
physical contact; (iii) signs posted in prominent places reminding people to
observe physical distancing and other basic safety precautions; (iv) marshals
deployed to manage personal movement accordingly; (v) furniture rearranged to
minimize face-to-face interaction (e.g. workstations with back-to-back seating
arrangements).

Retail establishments should impose crowd control measures to ensure that their
customers maintain physical distancing inside their premises. Businesses should
provide proper waiting or queueing areas where floor markings, sitting
arrangements and other forms of physical distancing measures can be applied.

c. Thermal Scanning and Hand Sanitizing. All establishments should


regulate all ingress and egress points, preferably including hand sanitizing or
washing stations at each point. Establishments shall subject all individuals
entering to thermal scanning, to the extent feasible. Individuals with temperatures
exceeding 37.5° C shall not be allowed to enter the establishment and be subjected
to isolation. In-house medical staff, if any, shall perform initial investigation and
coordinate with the nearest Barangay Health Center or other healthcare facility.

d. Face Masks or Face Coverings. All persons in public places and


workplaces shall wear face masks, earloop masks, indigenous, reusable, do-it-
yourself masks, or face shields, handkerchiefs, bandanas, towels, cloth masks or
any other kind of covering for the nose and mouth, to mitigate the transmission of
COVID-19.

e. Hand Washing. All employees shall be encouraged to engage in frequent


handwashing or disinfection of hands. Management shall ensure that employees
have sufficient provisions of soap, alcohol and other appropriate hygiene
products.

f. Disinfection of High-Touch Objects/High-Traffic Areas. Regular


disinfection must be conducted for all high-touch objects and high-traffic areas
including but not limited to door handles, elevator buttons, fingerprint scanners,
railings, keypads, counters, tables and chairs, washrooms and toilets. To the
extent feasible, establishments should conduct thorough disinfectant spraying
and misting of all facilities.

g. Disinfection Day. All establishments should designate one day per week
for thorough disinfection.

h. Designated Lanes. All business establishments, to the extent feasible, must


have dedicated lanes and ensure physical distancing at all times for (i) senior

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citizens, PWDs, pregnant women, and healthcare workers; and (ii) delivery
services.

i. Extended Hours. Supermarkets, public and private wet markets, grocery


stores, agri-fishery supply stores, veterinary supply stores, pharmacies, drug
stores, and other retail establishments are encouraged to extend their store
operations to a maximum of twelve (12) hours to mitigate overcrowding of
customers in a particular time frame. The practice of rotating schedules for
shoppers vis-à-vis their place of residence is encouraged, in coordination with the
concerned Barangay/s or the City Government.

j. Health Checks. The management of each establishment shall, to the extent


feasible, undertake regular health checks for employees. Persons exhibiting
elevated temperature, or who are otherwise exhibiting COVID-19 symptoms such
as a fever, dry cough, difficulty breathing or body aches, shall not be allowed to
remain in close contact with other persons and shall be referred to immediate
medical attention. No worker shall be required to report for or remain at work if
he or she exhibits COVID-19 symptoms.

k. Testing Program. Within the first week of operations, an establishment


with 10 or more employees shall be required to submit by email to the City Health
Department its program for COVID-19 health screening, in accordance with DOH
Administrative Order No. 2020-0180 and the joint DTI-DOLE Interim Guidelines
signed on April 30, 2020, at cost to the establishment. It is not necessary to test
every employee before they may return to work, provided that at the minimum,
persons exhibiting COVID-19 symptoms should be tested.

On the other hand, establishments with less than 10 employees are


encouraged to have their employees subjected to health screening at any health
center. If an employee exhibits COVID-19 symptoms and fits other DOH testing
criteria, they may be tested at any of the City’s community-based testing centers
in coordination with the City Health Department. In any case, employees testing
positive or showing COVID-19 symptoms must be promptly isolated and treated.

l. Capacity Restrictions. Within the first week of operations, all


establishments must report by email to the Business Permits and Licensing
Department (BPLD) and the Department of the Building Official (DBO) the actual
number of their employees and the dimensions of their premises, for purposes of
computing accurately any applicable capacity and workforce limitations.
Establishments that physically receive customers should post signs indicating
their maximum customer capacity as may be prescribed by the BPLD and/or
DBO.

m. Mandatory Reporting of COVID-19 Cases. In case any establishment


becomes aware of any suspect, probable or confirmed COVID-19 case among
their staff, the establishment should immediately report the same by telephone or
email to the City Health Department, using the contact details in the attached
Annex.

n. PPEs. The private medical staff, if any, of each establishment should have
the appropriate personal protective equipment or gear in accordance with DOH
Administrative Order No. 2020-0180 and other applicable guidelines. The proper
collection and disposal of such equipment should always be observed.

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o. Plan for the New Normal. To the extent feasible, establishments shall
adopt work arrangements that lessen face to face contact and physical interaction,
including work from home, telecommuting, virtual meetings, and compressed
workweek. In so far as practicable, High-Risk Persons should be allowed to work
from home, and required to physically report for work only when their presence
is indispensable. The City Government may require submission of these
arrangements as part of a New Normal Plan that may be required from each
establishment.

p. No Contact Facilities. Establishments shall, to the extent feasible, provide


no contact facilities for their customers or clients, such as using online interfaces,
electronic menus, pre-arranged services, digital or cashless payment schemes and
the like.

q. Enforcement Monitoring. All of the above measures shall be strictly


monitored and enforced by the City Government, either through submissions as
stated or during actual visits and inspections conducted by the city’s regulatory
and law enforcement departments. Any violation thereof will be dealt with
accordingly, consistent with existing laws and issuances.

r. Information Dissemination. Establishments shall post within their


premises information on minimum health standards mandated by DOH
Administrative Order No. 2020-0015 and the City Health Department, for strict
compliance of all workers, customers, and other individuals entering the
establishment.

4. Quarantine Facilities for Individual Cases. To support disease prevention and


control, the City may isolate and quarantine individual suspect, probable and confirmed
COVID-19 cases in accordance with the recommendations of the City Health
Department. The City may acquire additional quarantine facilities, aside from the
existing facilities designated as Hope-1, Hope-2 and Hope-3, in so far as necessary.

5. Reporting of Probable and Suspected Individuals, Contact Tracing and


Community Testing. The City Epidemiology and Disease Surveillance Unit (CESU) of
the City Health Department shall encourage the proactive reporting of probable and
suspected individuals, further intensify contact tracing efforts and community testing
initiatives, and continue submitting regular reports to the City Health Department and
Department of Health for appropriate action.

The City may engage civil society organizations, labor associations and other organized
groups to assist in reporting probable and suspected cases among their members, and
will considerably expand its network of contact tracers consistent with the directives of
the national government.

The City shall continue to conduct community-based testing for COVID-19 as the City
Health Department may recommend. Existing testing arrangements may be expanded in
so far as necessary.

6. Responsibility of the Barangays. Under the principle of local autonomy, and


pursuant to their duty and power to protect general welfare, each barangay may
implement localized measures to protect the health and safety of their residents,
including but not limited to;

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a. Issuing passes per family to limit movement in restricted access
zones (“warm zones”) under Extreme Enhanced Community Quarantine;

b. Enforce wearing of face masks, physical distancing, and other public


health and safety measures;

c. Ensure that markets and other establishments allowed to operate


inside their barangays should have physical distancing floor markers and
other measures to minimize close contact;

d. Regulate sale of alcoholic beverages and liquor, and prohibit


drinking in public spaces;

e. Conduct enhanced foot patrols and information and education


campaigns;

f. Strictly enforce public safety hours, which shall remain in effect (i.e.,
all residents must be home between the hours of 8pm and 5am, except for
travel in relation to work or emergencies, or for purposes of air/sea travel as
shown by tickets);

g. Monitor business establishments for compliance of minimum health


standards and protocols and report to the Business Permits and Licensing
Department any establishments that violate the guidelines-to-operate issued
by the City and the national government.

Barangay Health Emergency Response Teams (BHERTs) are reminded to


continue performing their responsibilities, especially in enforcement of home quarantine
in areas under Extreme Enhanced Community Quarantine/ Special Concern Lockdown.

Notwithstanding the foregoing, each Barangay must obtain the approval of the
City, pursuant to the recommendation of the City Health Department, before imposing
any special health or safety measures, including but not limited to closing any roads. All
Barangays are hereby directed to open any currently closed roads, except for road
closures authorized by the City in Extreme Enhanced Community Quarantine or Special
Concern Lockdown areas. The City may review and modify any barangay health or
safety measures to make the same consistent with applicable City or national guidelines,
and to ensure unhampered essential movement.

7. Enforcement and Violation. The City may deploy surveillance and enforcement
teams to verify compliance with these Guidelines, especially the minimum health
standards under Sec. 4 above. Persons that violate these guidelines may be charged
under (i) Sec. 9 of Republic Act No. 11332, which penalizes non-cooperation of persons
or entities affected by a health event of public concern; and/or (ii) Article 151 of the
Revised Penal Code (Resistance and Disobedience to a Person In Authority). Also, the City
may revoke the business permit of any offending establishments, as authorized under
Republic Act No. 11332.

8. Duration. These Guidelines supersede the MECQ Guidelines dated May 15, 2020
and shall remain effective until the City Mayor, on recommendation of the City Health
Department, determines that the emergency public health measures contained herein
may be lifted. Also, these Guidelines are subject to any applicable national government
issuance or regulation.

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9. Updates and Modifications. The City acknowledges that the IATF and other
national government agencies and offices are in the process of finalizing additional
guidelines for the phased lifting of restrictions. These Guidelines shall be deemed subject
to any relevant national issuances and may be updated from time to time in accordance
with such issuances.

10. Sectoral and Other Specific Guidelines. Subsequent guidelines and information
will be released for sectoral and other specific concerns, as needed.

11. Inquiries and Coordination. Submissions, queries, or any form of coordination


with the City Government may be done through the list of contact details attached to
this memorandum.

MA. JOSEFINA G. BELMONTE


City Mayor

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QUEZON CITY GOVERNMENT CONTACT INFORMATION

QC Customer Service/Emergency
Phone Inquiries:
GCQSupport@quezoncity.gov.ph Department of Public Order and Safety:
Dial Hotline 122 DPOS@quezoncity.gov.ph
8988-4242 loc. 8416 / 8407 924-1851

City Health Department: Human Resource and Management


HealthDept@quezoncity.gov.ph Department:
8703-2723 / 8703-8794 hresourcemd@quezoncity.gov.ph
8988-4242 loc. 8502 / 8504

Disaster and Risk Reduction Management Environmental Protection and Waste


Office: Management Department:
QCDRRMO@quezoncity.gov.ph 8988-4242 loc. 8348 / 8349 / 8359

Business Permits and Licensing Task Force on Solid Waste Management:


Department: 8988-4242 loc. 8362
BPLD@quezoncity.gov.ph
8988-4242 loc. 8282 / 8174 Tourism Affairs Department:
8988-4242 loc. 8842

Small Business Cooperatives City Veterinary Department:


Development and Promotions Office: 8988-4242 loc. 8036
8988-4242 loc. 8731 / 8734 / 8736

Barangay and Community Relations Tricycle Regulatory Unit:


Department: 703-8906 or 710-2256
8988-4242 loc. 8520 / 8526

Department of the Building Official: Office of the City Administrator:


DBO@quezoncity.gov.ph ocadmin@quezoncity.gov.ph
8988-4242 loc. 8916 / 8912 8988-4242 loc. 1101

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