1.This are refers to finished products and finished goods.

2. It is a key objective of operations management.

3. These are activities that establish a course of action and guide future decision making.
4. These are utilizes in the production system____.
5. The contributor in the Hawthorne studies of management.
6. It is a process by which goods and services are created, according to Edwood Buffa.
7. What is TQM stand for ____?
8. These are primary function of customer service EXCEPT.
Select one:
a. Transport
b. Demand
c. Supply
d. Manufacture
9. It is a process of identifying a set of suitable equipment for processing a set of products.
10. The options for situations in which DEMAND needs to be increased to match CAPACITY?
Select one:
a. All of the choices
b. Back ordering
c. New Demand Creation
d. Promotion
e. Pricing
11. This goal is to handle unexpected shifts in demand in an efficient economic manner.
12. It comprises of general-purpose machines arranged into different departments.
13. These are aggregate planning strategy that embracing the Just-in-Time production concept.
14. These are activities establishes a course of action and guide future decision.
15. These production facilities are arranged as per sequence from the first process operation to the
finished products.
16. It is determined by the cost of the product and the technical facilities are suited to specific
requirements.
17. Better utilization of plant and machinery is one of the advantages in batch production.
This statement is ____.
a. True
b. False
18. He define operating system is a configuration of resources combined for the provision of goods or
services.
19. The term operation management refers to simplified set of management.
This statement is ______.
a. True
b. False
20. It is the procedure used to conclude how much capacity is needed to construct greater product or
begin production.
21. These are the four factors of production…
22. These are key objectives of operations management in resources utilization.
Select one:
a. All of the choices
b. On time delivery of the product and services in specified requirement
c. Agreed levels of utilization of materials, machines and labors.
d. The right specification, at the right cost and at the right time
23. These are product can be seen and touch.
24. Which of the following are the five most inputs of organization in the process?
Select one:
a. All of the choices
b. Production, Control, Maintenance, Product, Service, Profit
c. Men, Materials, Machine, Information, Capital
d. Inventory, Quality, Machine, Information, Capital
25. These transportation over land, water and air is essential for getting goods to the market.
26. It pertains to establishing both the timing and use of resources within an organization.
27. These displays the loading and idle times for machines or department.
28. It is defined in terms of the mission serves for the organization, technology employs and human and
managerial processes involves.
29. These types of capacity planning relates to strategic issues involving the firm’s major production
facilities.
30. This plan generally contains targeted sales forecasts, production levels, inventory level, and
customer backlogs.

31. It focuses engineering, manufacturing and purchasing attention to one objective-equivalent

performance at a lower cost.
32. This production schedule is satisfactory when…
33. _________ must satisfy the demands of the marketplace. It does by using plants, machinery,
equipment, labor, and materials as efficiently as possible.
34. The objective of purchasing includes____.
35. These are risk in carrying inventory___.
36. To get the most profit, a company should___.
37. What are the 5Rs in buying?
38. Which is true for inventory control?
a. Economic order quantity has minimum total cost per order
b. Inventory carrying costs increases with quantity per order
c. Ordering cost decreases with lo size
d. All of the above
39. It is the capability of manufacturing to produce goods and services.
40. The time period between placing an order its receipts in stock is known as____.
41. What are the three basic questions in material planning?
42. The B-item: These items are very tight control, the being of high value. True or false?
43. These are task of buying goods right quality, in the right quantities, at the right time and the right
price.
44. The building, dams, bridge and roads are sample of fixed position layout.
45. The materials management is coordinating function responsible for planning and controlling. Their
objectives are_________.
46. These are information needed to develop an MRP…
47. What is linked to production planning?
48. The cost of insurance and taxes are included in ____.
49. The materials such as copper, coal, wheat, meat and metals are _____.
50. Inventory serves as a buffer between ____.
51. Human Engineering is also called as…
52. It is a measure of customer service..
53. These are demand items needs to be forecasted.
54. These invites bids for a project accepting a formal offer.
55. Which of the following is NOT an inventory? A. machine b. Finished products
C. Raw materials d. Consumable tools
56. It is eliminating all waste and seeking continuous improvement.
57. It is production parts and materials are checked against blueprints and specifications.
58. What must be considered in good planning system?
59. These are activities related to coordinating and planning activities of flow of inventory.
60. It is the capability of manufacturing to produce goods and services.
61. What are the key elements of TQM?
62. _______ specification and standard specification are two major sources of specifications or ways of
describing a product.
63. What are included in prevention cost?
64. His philosophy of Zero Defects.
65. Legal order to purchase process.
66. MRP stands for…
67. How to measure the customer service?
68. This is related to free from defects.
69. The risk of carrying inventory…
70. His definition of quality as Fitness to Use.
71. The MRP forms a vital link between sales and production as______.
72. The elements of Total Quality Management are________.
73. Which of the following is Joseph M. Juran categorized the cost of quality as_____.
a. Cost of detection
b. All of the choices
c. Cost of prevention
d. cost of failure
74. The objective of purchasing is
75. He structures the 14 principles of points for management.
76. The objective in developing an MRP includes____.
77. Which one is the primary function of MRP____.
78. ______ is responsible for analyzing the marketplace and deciding the firm’s response, the markets to
be served the product supplier, and desired level of customer service.
79. ____ is the number of hours a work center can be used.
80. These are products manufactures by using the degree of design specification.
81. When storing inventory requires the following_____.
82. The process control system is carried out_____.
83. ____is the capability of manufacturing to produce goods and services.
84. What are the 5Rs of buying?
85. Which of the following is NOT an external failure costs?
a. Testing b. Helpline support c. Warranty work d. Complaints resolution
86. ERP stands for____.
87. To get the most profit, a company should_____.
88. The end users as well as intermediate processors of the product and services.
89. The material such as copper, coal, wheat and metals are____.
90. Which of the following is an example of Assurance Quality (QA)?
a. Verification b. software testing c. documentation d. validation