MJF Doc Site Preperation Guide

HP Jet Fusion 5200 Series
3D Printing Solution
Product Documentation
Site Preparation Guide
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Company, L.P.
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Edition 4 change without notice. Corporation in the U.S. and other countries.
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Table of contents
1 Overview ..................................................................................................................................................................................................... 1
System configuration ............................................................................................................................................................... 1
Documentation ......................................................................................................................................................................... 1
Site preparation overview ....................................................................................................................................................... 1
Customer responsibility ........................................................................................................................................................... 2
Safety questions and answers ............................................................................................................................................... 6
2 Site preparation requirements for the printer ...................................................................................................................................... 8

Physical space requirements .................................................................................................................................................. 8
Load bearing .............................................................................................................................................................................. 9
Floor surface ............................................................................................................................................................................. 9
Designing the optimal print-production area .................................................................................................................... 10
Environmental specifications ............................................................................................................................................... 11
Ventilation ............................................................................................................................................................................... 12
Air conditioning ....................................................................................................................................................................... 12
Air extraction system for printer exhaust .......................................................................................................................... 13
Printer electrical configuration ............................................................................................................................................. 19
3 Site preparation requirements for the processing station ............................................................................................................... 24

Physical space requirements ............................................................................................................................................... 24
Load bearing ........................................................................................................................................................................... 25
Floor surface ........................................................................................................................................................................... 26
Designing the optimal print-production area .................................................................................................................... 26
Environmental specifications ............................................................................................................................................... 30
Ventilation ............................................................................................................................................................................... 30
Air conditioning ....................................................................................................................................................................... 31
Processing station electrical configuration ........................................................................................................................ 31
Compressed air ....................................................................................................................................................................... 34
4 Plan your computer and network environment ................................................................................................................................ 35

Important considerations ..................................................................................................................................................... 35
Introduction to the HP Cloud environment ........................................................................................................................ 37
Information about networking and security ...................................................................................................................... 39
Networking requirements ..................................................................................................................................................... 40
ENWW iii
Computer requirements ........................................................................................................................................................ 40
Test your connection to HP Cloud ........................................................................................................................................ 41
Final checks ............................................................................................................................................................................. 46
5 Site preparation checklist ...................................................................................................................................................................... 48
iv ENWW
1 Overview
System configuration
Your printer is supplied almost fully assembled and ready for the simple installation procedures performed by
your support engineer. It comes complete with printheads and a printhead cleaning roll.
Remember to fill in the mandatory Site preparation checklist on page 48.
Documentation
The following documents are available:
● Site preparation guide (this document)
● Introduction information
● User guide
● Legal information
● Limited warranty
● Declaration of conformity
● HP SmartStream 3D Build Manager User Guide
● HP SmartStream 3D Command Center User Guide
Site preparation overview

This guide should assist in the following planning considerations:
● Modifications to the installation area
● Site accessibility
● Emergency exits
● Planning the production area
● Mechanical, electrical and environmental specifications
● Computer and network connectivity
● Contracting a specialist mover with a forklift and/or suitable moving equipment
● Contracting an electrician
● Environmental, health, and safety
ENWW System configuration 1

All information in this guide is provided on the assumption that installation planners and personnel are familiar
with:
● Architectural and planning requirements
● Applicable laws, regulations, and standards
NOTE: It is important to read the information provided in this guide thoroughly and ensure complete
compliance with all installation and operation prerequisites, safety procedures, warnings, cautions, and local
regulations.
Customer responsibility
Planning the site and printer environment
The company owner or EHS manager is responsible for all preparation of the physical site. The following tasks
must be completed before installation:
● Prepare the site for unloading.
● Make sure the route from the unloading site to the installation site meets specifications. See Unloading
route on page 8.
● Make sure you have the necessary equipment to handle the printer, as well as a specialist mover who is
familiar with your site and the information provided in this guide. Meet the requirements for second floor
installations (if necessary). See Moving equipment on page 9.
● Configure the building's electrical system used to power the printer to meet the printer's requirements and
the Electrical Code requirements of the local jurisdiction of the country where the equipment is installed. A
qualified electrician is required to power up the printer on the day of installation. See Printer electrical
configuration on page 19 and Processing station electrical configuration on page 31.
● Provide an adequate air supply for the processing station’s pneumatic circuit. See Compressed air
on page 34.
● Ensure that the room in which the system is installed meets local environmental, health, and safety (EHS)
guidelines and regulations. See Environmental specifications on page 11 and Ventilation on page 12.
● For the 5210 Pro, HP recommends using the HP Jet Fusion 3D 5210 Material Unloading Kit to unload
material from a material loading tank.
If any other unloading station is used to unload material from the material loading tank, it is the customer’s
responsibility to assess the installation by reference to the EPD (Explosion Protection Document), DHA
(Dust Hazard Analysis), or any required document of the local jurisdiction of the country where the
equipment is installed, to avoid the risk of explosion.
● Supply all necessary emergency equipment.
● Make sure the equipment is located in a restricted-access area, for authorized personnel only.
● The equipment is not intended for hazardous locations or ATEX-classified zones: ordinary locations only.
● Keep the equipment separated from other equipment that could create a combustible dust cloud or
metallic dust during operation, and keep it away from effective ignition sources (open flames, sparks, heat,
and so on). Do not place the equipment close to CNC, milling, cutting machines, or polishers, which may
cause a significant risk of metallic dust in the air, electrical sparks that may cause ignition, or oil and dust in
suspension in the air.
● Material storage, handling, and disposal should be performed as per local laws. See the Safety Data Sheets
at http://www.hp.com/go/msds for adequate handling and storage. Follow your environmental, health, and
safety processes and procedures.
2 Chapter 1 Overview ENWW

● Users and operators must be trained to cope with explosive atmospheres and associated hazards during
cleaning operations, according to local laws and company requirements.
● Care must be taken with material accumulation in ducts, mainly in horizontal sections. If this is expected, a
piping design for regular cleaning must be considered. Always adhere to local regulations.
Post-processing of parts
After printing the parts and removing the material in the processing station, you must clean the parts to remove
the thin layer of material attached to the surface. To do this, you need a bead-blasting machine. HP recommends
a bead-blasting machine with the following specifications.
For PA11 and PA12 material
● Manual or automatic operation
● Air pressure in the range 2–5 bar (29–72.5 psi)
● Glass beads of 210–297 µm (50–70 mesh) diameter
For TPU material
● For an automatic venturi sandblaster: 10 mm nozzle with an injector of 5 mm or less, and working pressure
of 6 bar (90 psi)
● For a manual venturi sandblaster: 6 mm nozzle with an injector of 3 mm or less, and working pressure of
5–6 bar (80–90 psi)
● Glass beads of 300–400 μm (40–60 mesh) diameter
Tools for working with TPU material
● Pair of thermal gloves per person (required), flexible and resistant up to 120°C (248°F), with an irregular
grabbing surface
● Brushes (recommended), perhaps with polypropylene or nylon bristles
● Hand scraper or spatula (recommended)
● Hand scoop (recommended)
● Punches (recommended)
Fire-fighting equipment
You must provide two fire extinguishers for the site. Make sure the extinguishers are placed where they are easily
accessible in case of fire.
● A fire extinguisher certified for electrical fires must be in the print-production area.
● A fire extinguisher must be placed in the materials storage area, due to the large amount of combustible
dust (material).
Emergency exits and first-aid stations should also be considered.
ENWW Customer responsibility 3

Network and computer environment
You are responsible for all computer and networking requirements, in particular the following:
● Have an adequate network and computer ready for the day of installation. See Plan your computer and
network environment on page 35.
● Provide shielded CAT-6 LAN cables to connect the printer to your LAN.
Required supplies and equipment

You are responsible for providing the following, which should be ready on the day of installation:
● One fusing agent cartridge
● One detailing agent cartridge
● 78 liters of material
● Sheets of A3 or tabloid paper
● Explosion-protected vacuum cleaner compliant with the following normative specifications:
– Europe/IEC: Zone 22 or better, 200°C (392°F) or less
– US/NEC: Class II, division 2, 200°C (392°F) or less
And with the following additional specifications:
– Air flow: 250 m³/h (147 ft³/min)
– Depression: 19.6 kPa (2.84 psi)
– Power: 1800 W (2.4 hp)
● Ladder
● Temperature and humidity sensor with data logger
● Personal protective equipment for users and service engineers, according to your environmental, safety,
and regulatory guidelines
● Lift trolley for moving external tanks and material loading tanks
● Static earthing clamps
– You are required to use static earthing clamps when using material loading tanks and/or an external
tank.
● Pallet jack
● Transportation tools to move the systems
TIP: The number of cartridges given above is the minimum required for installation. HP recommends
purchasing more cartridges of each type so that you can continue printing after installation.
Extra considerations if you do not use the HP Jet Fusion 3D Material Unloading Kit
● Interface to processing station

– Fitting type: Metallic triclamp
– Standard to meet: ISO 2852 or DIN 32676 or BS 4825 (ASME BPE)
– Fitting diameter: 38 mm (1.5 in)
● Piping requirement (only if using the processing station as a material filling method for the material loading
tank)
– Flexible hoses should be suitable to transport combustible dust. Follow manufacturer’s instructions to
earth the hoses to protect them from electrostatic charging.
– Internal diameter of piping: approximately 36 mm.
– Maximum length of pipe routing: 10 m.
– Keep the number of bends along the route to a minimum. Use as large a bending radius as possible.
Hoses should be free from torsion in their routing and connection in order to avoid damage.
– Use metallic, rigid pipes where possible; and they should be properly grounded. Use piping with low
roughness on its the internal surface.
– Joints between pipe sections must be constructed correctly so that material does not build up around
the joints; you should ensure a good seal.
● Bulk discharging system
– You are recommended to use an explosion-protected bulk-discharging system to operate with

combustible dusts, compliant with the following normative specifications:
○ Europe/IEC: Zone 22 or better, 200°C (392°F) or less
○ US/NEC: Class II, division 2, 200°C (392°F) or less
– Operating with a bulk discharging system can cause dust clouds. Keep an area of at least 2 m around
the bulk discharging system clear of electric/electronic devices or any source of ignition.
– An earth connection for the conveying pipes must be included in the bulk discharging system. Follow
the recommendation of the bulk discharging system manufacturer.
– Maximum material flow rate supplied by the system should be 5 kg/min.
Extra requirements for the natural cooling unit
Adequate ventilation is needed in the room where the natural cooling units are located, to avoid exposure to
health hazards. HP’s assessment, based on the available scientific information, concluded that, for a room
volume of 20 m³ in which there will be two natural cooling units, airborne substances are not expected to
present a health hazard when there is a minimum of 1 ACH (air changes per hour) of fresh air ventilation. ACH
and room size are inversely related, while ACH and number of units are directly related; therefore, when the room
volume or number of units change, ACH should be recalculated.
In addition, you can expect some dust accumulation in the area where the natural cooling units are stored, so the
area should be cleaned regularly, using an explosion-protected vacuum cleaner. Avoid introducing any source of
ignition.
To handle the natural cooling unit, a forklift with particular characteristics is required. For this purpose, HP
strongly recommends the Hovmand Forklift 5200.
● Forklift dimensions:
ENWW Customer responsibility 5

– Height: 1980 mm (77.95 in)
– Width: 777 mm (30.59 in)
– Length (leg + fork): 998 mm (39.29 in)
● The Hovmand Forklift 5200 has all the required safety certifications and accessories to guarantee safe and
efficient handling of the natural cooling unit.
● The presence of at least one Hovmand Forklift 5200 per facility is strongly recommended.
● For more information on the product and to order the Hovmand Forklift 5200, consult your local HP 3D
printing specialist.
Return the site preparation checklist

The company owner or EHS manager must complete and return the checklist to your reseller or service
representative a minimum of two weeks before the day of installation.
NOTE: Any delays during installation that are caused by an unprepared site will be charged to the customer.
Take care that your site is properly prepared to ensure a smooth and easy installation.
Recycle the supplies

HP provides many free and convenient ways to recycle your used HP cartridges and other supplies; see
http://www.hp.com/recycle/.
You can also consult the disposal instructions included in the user documentation.
For further details, see the Safety Data Sheets (SDS), which you can find at http://www.hp.com/go/msds/.
Waste disposal
Dispose of all waste according to local regulations.
Safety questions and answers

Read and follow the operating and safety instructions before turning on the equipment.
Can the printer and processing station operate in unattended mode? Can they be
unsupervised during operation?
The printer can operate in unattended mode in this sense: for operations that do not require any manual
interaction, such as during the printing process, there is no need to have a trained operator close to the printer.
However, the system requires its operation to be supervised at all times. The reason for this requirement is that
this equipment uses high power levels. Therefore, in order to protect the system and the customer’s
environment, in the unlikely event of unexpected environmental change, unexpected malfunction, anomaly, ESD
(ElectroStatic Discharge), or electromagnetic interference, as explained in the user guide, someone needs to
press the emergency stop button and disconnect the equipment. For this reason, operation should be supervised
in some way (periodic checks, security cameras, or equivalent). However, supervision can be done by someone
who is not trained to operate the system, such as a standard security service. This needs to be done from the
first day of system installation.
Are there any requirements for the room in which the printer and processing station are
installed?
Both the printer and the processing station should be installed in ordinary locations only. An ordinary location is a
location that is not expected to have combustible dust clouds, and therefore it does not need any specific

protection against explosions. The opposite would be a hazardous location or ATEX-classified zone, in which you
can expect to find combustible dust clouds, and which is therefore generally constructed to resist explosions
caused by an ignition source close to the dust clouds.
The equipment should be installed in ordinary locations for these reasons:
● The equipment does not create a hazard in the area in which it is installed:
– It has been designed to minimize material spillage, and we expect regular cleaning maintenance by
the operators, therefore any spillage is unlikely to reach a concentration causing a potentially
explosive atmosphere around the equipment.
– There are no effective ignition sources inside the equipment.
● The equipment is not designed to be used in explosive atmospheres, therefore it should not be installed in
a hazardous location or ATEX-classified zone.
Therefore, the printer and processing station do not require any specific setup in the room to make it safe against
potential explosions, as they do not create such a risk; but they should be protected against any risks created by
other equipment installed nearby.
NOTE: An explosion-protected vacuum cleaner certified for collection of combustible dust is required for
cleaning. Take measures to mitigate material spillage and avoid potential ignition sources such as ESD
(ElectroStatic Discharges), flames, and sparks. Do not smoke nearby. Do not manipulate covers, isolation and
equipment filtering enclosures beyond what is specified in the maintenance chapter of the user guide.
Can the printer and processing station be installed in the same room as other
equipment?
The printer and processing station can be installed in the same room as other printers or equipment in general,
but they should be installed away from other equipment that could create a combustible dust cloud or metallic
dust during operation.
When installing the printer in a room with other equipment, it is important to know whether the other equipment
requires an exclusion zone around it, as this is an indicator of a potential hazardous location or ATEX-classified
location. In this case, follow the manufacturer’s recommendations and material Safety Data Sheets about how
much space needs to be left around the equipment, and do not locate the printer and processing station inside
its exclusion zone. Follow your Environmental, health and safety processes and procedures.
Notice that we are referring to a combustible dust cloud. Operation does not need to be 100% dust free: any dust
quantity under 30 g/m³ is considered non-combustible. As a general indication, most market-available 3D
printers do not create combustible dust clouds during normal operation, therefore most printers can be installed
close to our system without any problem, following only the recommendations of both systems in terms of
space needed for access to doors, maneuverability, and so on. Some material management systems can create a
hazardous or ATEX-classified location, so always check the documentation of your other equipment to assess
the potential risks and decide what is the best setup for all your systems.
ENWW Safety questions and answers 7

2 Site preparation requirements for the printer
Physical space requirements

Unloading route
The printer is commonly delivered by truck. The reception area and the entrance to the site should be
unobstructed and ready to receive delivery.
The route between the unloading area of the printer and the installation site, including any corridors and
doorways through which the printer must be transported, is important to proper site preparation and must be
planned before the arrival of the printer. This pathway must be clear when the printer arrives.
Printer physical specifications with packaging
Width with packaging 2300 mm (90.55 in)
Depth with packaging 1325 mm (52.17 in)
Height with packaging 2027 mm (79.80 in)
Weight with packaging 1037.5 kg (2287.3 lb)
For the specifications without packaging, see Load bearing on page 9 and Designing the optimal print-
production area on page 10.
Doorway specifications
Minimum doorway width 2320 mm (91.34 in) with packaging
1290 mm (50.79 in) without packaging
Minimum doorway height 2088 mm (82.20 in) with packaging
Minimum corridor width with right-angled bend 1520 mm (59.84 in) without packaging
The printer can be moved on the pallet up or down a ramp of no more than 10° inclination.
Unpacking and moving the printer

You are strongly recommended to unpack the printer where it will be used, or as close to that location as
possible.
IMPORTANT: The printheads should never be moved inside the printer, they should always be moved in their
original packaging and installed at the final location.
The space required for assembly is 5.5 × 3 m (217 × 118 in).
8 Chapter 2 Site preparation requirements for the printer ENWW

Moving equipment
If you need to move the printer after unpacking, take into account the following considerations:
● Ground-floor installation: The printer can be moved on wheels up or down a ramp of no more than 10°
inclination.
● Above-ground installation: Use an elevator if the printer can fit inside it while remaining horizontal (without
tilting the printer), and if it can support the weight. Otherwise, you may need a crane; contact your reseller
for more information.
CAUTION: The printer is heavy and can easily fall over. Moving it over a ramp or tilted floor increases the risk.
Move it smoothly, maintain safety precautions for people in the vicinity, and secure it against overbalancing.
Always move it parallel to its length.
CAUTION: If you need to move the printer on its wheels to its final position, move it down from the pallet but do
not remove all the transport protections and locks.
CAUTION: Unloading and moving the printer and all system components is the customer's responsibility and
not HP's. Failure to provide the required moving and lifting equipment could result in personal injury or printer
damage during installation.
IMPORTANT: Be careful to route the connection cable so as not to damage any printer components (bellows,
painted surfaces, and so on).
Load bearing
The load-bearing characteristics of the floor in the print-production area must be sufficient to withstand the
weight of your printer. To calculate the load-bearing characteristics of the print-production floor, consult a
structural engineer.
Printer weight 880 kg (1940 lb)
Build unit weight (full of PA12) 185 kg (408 lb)
NOTE: Take into account that the build unit will be inserted inside the printer while printing. Therefore, you must
consider the sum of both weights inside the same footprint when the build unit is inserted.
Floor surface
The floor surface should have the following characteristics:
● Flat and horizontal
● Solid, smooth, and level
HP recommends Ff > 20 and Fl > 20, measured according to ASTM E1155M, to ensure that the floor is
sufficiently flat and level. Otherwise the printer could malfunction.
● No holes or indentations
● ESD-free
Floor leakage resistance should be below 100 MΩ.
In many factory environments the conventional flooring materials, such as bare concrete or steel grids, are
adequately conductive.
ENWW Load bearing 9

In order to remain effective, the floor should not be covered by insulating paint, rubber mats, or plastic
sheets; care should be taken to prevent the build-up of contaminants such as resin or other insulating
substances; and its resistance should be regularly checked.
● Easy to clean
● Durable
● Non-combustible
● Free from floor vibration: for example, floor vibration is likely near a railway station, press machine room,
construction site, or heavy industry. If such vibration cannot be avoided, suitable floor preconditioning to
mitigate vibration may be needed for optimal printer performance.
NOTE: The floor surface over which the build unit will move between the printer and the processing station
should have the same characteristics: it should be horizontal, free of steps, holes, and indentations, smooth to
avoid transport vibrations, and far from any obstacle that might cause accidental shocks. It is vital to avoid
damage to the contents of the build unit, both when it is full of fresh material and also after printing. Move the
build unit slowly and with care.
Designing the optimal print-production area

You will need enough space to perform the following tasks:
● Print
● Insert the build unit
● Service the printer and replace its components
The height of the room is recommended to be at least 2500 mm (98 in) to accommodate the printer and the
processing station.
Printer physical specifications
● Width: 2210 mm (87 in)
● Depth: 1268 mm (50 in) without front panel
When operating, the printer requires the following amount of space:
* Location of the network and electrical connections

The height of the room should be at least 2500 mm (99 in).
The build unit measures 652 × 760 × 1050 mm.
Environmental specifications
Temperature during installation 20–30°C (68–86°F)
Operating temperature 20–30°C (68–86°F)
Recommended operating temperature for best performance 20–30°C (68–86°F)
Storage temperature −25 to 55°C (−13 to 131°F)
Operating humidity 30–80% without condensation
Storage humidity < 90% without condensation
Maximum altitude when printing 3000 m (9842 ft)
2000 m (6561 ft) in China
Notes
● The customer must ensure that the room in which the system is installed meets environmental, ventilation,
and air conditioning specifications. The operating conditions (temperature and humidity) should remain as
stable as possible within the specified limits.
To ensure that environmental conditions are always met, a measuring system should be implemented. A
room-temperature and relative-humidity sensor with data logger should be used to take measurements
during installation and first builds.
● The printer, build unit, and processing station should be kept at operating conditions if they contain
material.
● The printer, build unit, and processing station should be kept indoors.
● If, during the installation process, the printer or cartridges are moved from a cold location to a warm and
humid location, water from the air could condense on the printer parts and cartridges, and could cause
leaks and printer errors. In this case, HP recommends that you wait at least 4 hours before turning on the
printer or installing the cartridges, to allow the water to evaporate. Check for condensation before turning
on the printer.
● The build unit must remain in the same environmental conditions while moving to and from the printer. If it
is exposed to different conditions at any time, the quality of its contents will be affected.
● The printer, build unit, processing station, and stored material should always be kept in the same
environmental conditions; HP recommends keeping them in the same room.
● If the printer is located in the same room as the processing station, check the processing station and
material environment specifications and adopt the most restrictive ones.
● If the temperature is outside the operating temperature range of the printheads and cartridges (5–45°C) or
if relative humidity greater than 80% or condensation is expected, remove the printheads from the printer
and keep them with their caps within the correct temperature range.
● The room should be free from liquids and condensation.
ENWW Environmental specifications 11

Ventilation
Ensure that the room in which the system is installed meets local environmental, health, and safety (EHS)
guidelines and regulations.
Fresh air ventilation is needed to avoid exposure to health hazards, and to maintain comfort levels. For a more
prescriptive approach to adequate ventilation, you could consult as guidance the latest edition of the ANSI/
ASHRAE (American Society of Heating, Refrigerating and Air-Conditioning Engineers) document Ventilation for
Acceptable Indoor Air Quality.
Adequate ventilation needs to be provided to ensure that potential airborne exposure to materials and agents is
adequately controlled according to their Safety Data Sheets. Consult the Safety Data Sheets available at
http://www.hp.com/go/msds to identify chemical ingredients of your consumables (material and agents), and
adequate ventilation, in section 8 of the SDS “Appropriate engineering controls”.
Airborne materials can be readily identified and quantified by using established indoor air-quality testing
protocols. HP performs these assessments during the development phase for all products.
During the first seven full-build-chamber jobs, the printer may produce chemical substances that have
hazardous effects. During these initial jobs, HP recommends using the personal protective equipment described
in the user guide, or increasing the ventilation beyond the levels recommended in this section.
Take into account that personal protective equipment should be selected specifically for the workplace,
depending on the concentration and quantity of hazardous substances. Technical measures and appropriate
working operations should be given priority over the use of personal protective equipment, in accordance with
local regulations.
During normal printer operation after the first seven full jobs, the concentrations of airborne contaminants
measured in the workspace are consistently well below key occupational exposure limits. This observation is
based on exposure assessments that model very active productivity at customer facilities. Customers should
recognize that actual levels in their facilities are dependent on workspace variables they control such as room
size, ventilation performance, and duration of equipment use.
HP’s assessment, based on the available scientific information, concluded that, when an air extraction system is
correctly installed following the instructions in Air extraction system for printer exhaust on page 13, airborne
materials are not expected to present a health hazard when there is a minimum of 1 ACH (air changes per hour)
of fresh air ventilation and a minimum room volume of 270 m3. Otherwise, a minimum of 3 ACH need to be
provided for a room volume of 270 m³. HP highly recommends the installation of an air extraction system to
enable not just the capture of airborne contaminants near their source of generation, but also to reduce the level
of noise and room temperature and subsequently to allow their efficient removal from the building.
An air extraction system is mandatory for some processed materials, as specified on their Safety Data Sheets.
See Safety Data Sheets available at http://www.hp.com/go/msds to identify the chemical substances of the
material and the appropriate engineering controls.
These specifications are valid for the following conditions: one printer and one processing station in the same
room, 20% of pack density, and 8 hours of printing exposure time a day. If there is more equipment in the room,
or different conditions, it is the customer’s responsibility to ensure that the installation is compliant with the
minimum ventilation rate to operate in safe conditions.
Air conditioning
In addition to fresh air ventilation to avoid health hazards, consider also maintaining workplace ambient levels by
assuring the climatic operating conditions specified in Environmental specifications on page 11 to avoid operator
discomfort and equipment malfunction.
Air conditioning in the work area should take into account that the equipment produces heat. See Air extraction
system for printer exhaust on page 13 for power dissipation details.

Air conditioning should meet local environmental, health, and safety (EHS) guidelines and regulations. Follow
these instructions carefully when designing the air-conditioning installation and placing printers in the room:
● The air-conditioning units should not blow air directly onto the printer.
● The air-conditioning splits/diffusers should be placed at least 2 meters away from the printer surfaces and
covers.
● The air-conditioning splits/diffusers should be rotational, avoiding direct flows and laminar flows. The air
from the air-conditioning system should be properly mixed with the existing air in the room before reaching
the printer, and should not flow directly onto the surface of the printer. Take special care with air that enters
the cooling system at the back of the printer: air at that point should always be within the operating
temperature range.
● If you have a humidifier, do not place it next to the printer, to avoid excessively high humidity in the air inlets.
Air extraction system for printer exhaust

Printers can print with or without an extraction system. A connected extraction system avoids the release of the
exhaust contents into the room: air, agent components (which may condense on cold surfaces), material sub-
products, residual material particles (after filtering), and heat.
If you decide to use an extraction system, HP highly recommends the presence of a specialist or qualified
technician during the installation.
When connected to an extraction system, the printer transfers some of the energy used during printing to the
room, and some to the aspiration duct. Therefore, the room where one or several printers are going to be
installed needs two kinds of air-movement systems:
● General room air conditioning, for the operators’ comfort
● A dedicated extraction system for printer exhaust
It is obvious, but it should be stated that the amount of air extracted (general air conditioning + dedicated printer
extraction) must be replaced exactly by air brought into the room. Otherwise, the room will contain too much or
not enough air, and the resulting outward or inward pressure could bend large doors or panels.
A single printer has an average energy consumption of 12 kW (41 kBTU/h). As a rule of thumb, 70% of this
energy is carried out by the exhaust, while the other 30% remains in the room (as part of this energy is in the
print bucket in form of heat, this heat travels with the print bucket if it is removed from the printer to a different
room).
ENWW Air extraction system for printer exhaust 13

Installation dimensioning and set points
● Each printer has a maximum discharge flow of 750 m3/h. Installation dimensions must be suitable for that
air flow, even though the average air flow will be less.
● When selecting an extraction fan, two parameters are of primary importance:
– The maximum air flow of 750 m3/h.
– The pressure drop, whose value depends on the installation, so no particular value can be stated here.
The fan must be able to compensate for all pressure drops to the printer, which depend on the
printer’s position in the air circuit, duct sections, duct lengths, number of valves, elbows, and so on.
● The chimney diameter is 250 mm.
● The downstream piping diameter should be at least 250 mm (or equivalent section if the pipe is not
cylindrical). If material deposition is expected in horizontal sections of pipe, some installers prefer smaller
diameters to increase the air speed, which requires more powerful fans.
● Above the chimney, a minimum of 0.5 m of flexible tube is required for servicing purposes.
● The chimney is not designed to support any kind of weight, and therefore any piping system must have its
own standing structure.
● A regulating valve is required in each printer.
● A vacuum relief valve is required in the installation if the suction fan may cause damage to the air circuit
when the regulating valve is completely closed. In this situation, the whole installation can suffer major
under-pressure (vacuum).
● The air exhaust from the printer can reach 75°C continuously. In consequence, all components of the
installation must be able to withstand this value.
● As an indicative value, the pressure at the pipe connected just after the exhaust chimney should be about
−30 Pa while the printer is printing. In installations with individual extraction, when the printer is idle, a
common value is around −150 Pa.

Important air extraction system notes
● The printer will stop working immediately at the beginning of the job if it detects lack of aspiration, to avoid
discharge of printing-chamber gases into the room. It will also stop at the beginning of the job if it is unable
to compensate for an excess of aspiration.
● Output air must be discharged directly outside the building. No recirculation is permitted.
● Heat exchangers (with no air mix) may improve the energy efficiency of the exhaust system.
If you decide to use heat exchangers, bear in mind that the exhausted air contains agent components that
will probably condense on the cold walls of the heat exchanger, which may have an effect on performance
and may require periodic cleaning.
● If energy consumption by the extraction system is a concern, the extraction system can be switched on
before starting a job and switched off after completely finishing it (once the printer is ready to print or
turned off).
● To avoid condensation inside exhaust ducts, thermal insulation should be provided. Condensation comes
mainly from printing agents (water, solvents, and so on).
If you decide not to use thermal insulation, include the necessary elements to make periodic cleaning
feasible. In any case, avoid condensates dripping onto the printer or other equipment. The cleaning
procedure and period should be determined according to local regulations.
● The pressure should be kept steady just above the printer exhaust chimney. Air flow varies widely during
the printing process.
● With some especially reactive materials, particular care must be taken to avoid material accumulation in
ducts, mainly in horizontal sections. If this is expected, HP recommends piping designed for regular
cleaning. This may include:
– Openings allowing you to see the state of material accumulation.
– Additional openings at one or more places to permit cleaning.
– System to completely isolate the printer during cleaning.
Always adhere to local regulations.
● All volumetric flow values are specified at sea level. Increase according to the following equation:
Total airflow required (m³/h) = 750 + (elevation factor × 750)
Elevation factor Altitude (above sea level)
0 Up to 1000 m
0.1 1000–2000 m
0.2 2000–3000 m
0.3 Above 3000 m
● Flow measurement: If an air-speed meter is used to measure the air flow (flow = speed × transversal area),
multipoint measurement is required, as it is common to have different speeds at different section locations.

● Consider using an air-speed meter (Testo 417 or similar). When using this kind of instrument, the air flow
must completely cover the rotating vanes. A flow straightener (such as a honeycomb) is required for
accurate measurements; if it is not used, the measured value will be too high if air rotation is in the same
direction as vane rotation, and the measured value will be too low if air rotation is in the opposite direction.
● Consider using a manometer in the range 0–500 Pa (gauge) to check that correct aspiration is achieved in
the extraction tube.
● When you have decided the layout of equipment in the room, choose where to put the hole for the
extraction pipe above the printer so that it will be easily accessible for regulation and maintenance
purposes.
Air extraction system for multiple printers

HP strongly recommends using an individual aspiration system for each printer. This makes it easier to regulate
the systems.
When several printers are installed exhausting air to the same aspiration system, some printers may be working
while others may be ready to print or completely turned off, which means that the total exhaust airflow can vary
considerably. In general, it is unlikely that a single aspiration system will be able to cope with the full range from
all printers working to all printers turned off.
For installations with an individualized extraction system, the printer has been equipped with a series of
elements (mainly fans and pressure sensors) to be able to accommodate the most common variations in
customer installation. Although for dimensioning purposes a maximum airflow has been stated in the previous
paragraphs, during printer operation the exhaust airflow varies considerably with time. This has been considered
in the design of individualized extraction systems. However, in communities of machines with common

extraction, it is necessary to keep a defined constant pressure at the exhaust point, typically −30 Pa, which
requires additional elements in the extraction system, making it more complex.
If you decide to use a communal aspiration system, please consult a reputable company in the field of air
extraction, whose experts will be able to understand the particular requirements in this case (as explained
below).
● Total airflow required (m³/h) = number of printers × (750 + (elevation factor × 750))
Elevation factor Altitude (above sea level)
0 Up to 1000 m
0.1 1000–2000 m
0.2 2000–3000 m
0.3 Above 3000 m
The total pressure drop depends on the circuit.
● The installation must include a feedback signal to the extraction system to control the fan speed in
response to variable conditions. The most common solution is to install a pressure sensor and an inverter
to control the fan speed (and, accordingly, the extraction power). If this is not done, the electrical circuit
breaker could be triggered by the high energy consumption of the fan when several printers are not
running, and the fan tries to extract air from printers that are acting as almost-closed valves.
The use of fan speed control based on pressure measurement enables the customer to maintain a
constant pressure in the extraction system, independent of the number of printers in operation.

Pressure sensor location:
– In a location where all airflows from the different branches are already joined
– Before the fan
– Preferably, at a distance greater than 6 pipe diameters from any accessory (or the fan itself), both
upstream and downstream
Fan speed control closed circuit objective pressure depends on the installation. The larger the pressure
drops (long distances and/or small diameters), the higher the objective pressure. Start testing with −200 Pa
and readjust as required.
● For every printer, a constant-pressure automatic servo-controlled valve is required. As an example only:
Trox TVR/250/00/BG3/M/0-750 M3/H Variable Flow Regulator TVR series, circular connection, BG3-
Regulator VRP-STP, pressure sensor VFP100, driver Belimo NM24A-V. List price: about $600.
Some notes about the example valve:
– It requires an AC supply of 24 V.
– The reference pressure must be atmospheric pressure. Therefore, in the pressure sensor, the blue
pipe (static pressure) must be connected and the transparent plastic pipe (total pressure must be
disconnected). The end of the transparent plastic pipe must be closed to avoid exhaust gas leakages.
– The objective pressure in this valve should be set to −30 Pa. For the pressure sensor of 100 Pa
specified, this is obtained with the clock potentiometer in position 30.
– The actuator rotating switch should be set to 0. Restart the actuator if necessary by pressing the
pushbutton.

– The manual valve between the automatic pressure valve and the printer must be completely open.
– At the valve output side, the pressure should be in the range −50 Pa to −1000 Pa. If there is a manual
valve in this area, check for the appropriate position to be in this range in all working conditions of the
aspiration system.
Please check with HP just before buying for possible updates of this example.
● A vacuum relief valve may be required in the installation to protect against situations of excessive
aspiration or cases in which the regulating valves above the printer are completely closed.
● An aspiration system intended for multiple printers must fulfill two conditions:
– Worst case of maxima: When all suction pipes in the installation are open and extracting 750 m3/h (or
increased value depending on the altitude), the fan must have enough power to maintain this
condition. It will not be fulfilled if the fan (with its control) is too small for the installation.
– Worst case of minima: When all suction pipes are closed except that corresponding to the lowest
pressure drop (usually, the nearest to the fan) which is absorbing 100 m3/h, the fan must be able to
maintain this condition in a stable way. It will not be fulfilled if the fan (with its control) is too big for
the installation.
This leads to including a vacuum compensation valve in the system that opens to let air in towards the
fan to compensate for the small airflow of the idle machines. This valve could also act as a vacuum
relief valve to protect against excessive vacuum in the piping system. For energy-saving reasons
(heating or cooling), the valve should not have its intake inside the room; otherwise, conditioned air
will be wasted just to maintain the minimum possible flow in the extraction installation.
● To avoid unnecessary heating or cooling expenses in the air-conditioning system during long periods with
the printers stopped, the regulating valve above the printers should be closed.
● When unsafe materials are used, above every printer a non-return valve is required. If it is not installed, in
cases when the extraction system malfunctions (low aspiration), unhealthy gases can flow through idle
printers into the room (flowing in the opposite direction with respect to normal printer operation).
Printer electrical configuration

NOTE: An electrician is required for the setup and configuration of the building electrical system used to power
the printer, and also for printer installation. Make sure that your electrician is appropriately certified according to
local regulations and supplied with all the information regarding the electrical configuration.
The printer requires the following electrical components to be supplied and installed by the customer, according
to the Electrical Code requirements of the local jurisdiction of the country of installation.
● Power Distribution Unit (PDU) with three-phase branch circuit breaker
NOTE: Remember that you are required to follow the local laws, regulations, and standards that apply to the
electrical installation of your printer.
NOTE: The printer is not supplied with any power cable.
NOTE: A monophase mains socket (home/office type) will be required close to the printer during installation
and/or calibration. Therefore, HP highly recommends asking your electrician to add this socket during the
installation.
Power distribution unit (PDU)

The PDU must be rated to meet the power requirements of the printer, and should be in accordance with the
Electrical Code requirements of the local jurisdiction of the country where the equipment is installed.
ENWW Printer electrical configuration 19

Circuit breaker (required)
The printer requires a circuit breaker, which must meet the requirements of the printer and should be in
accordance with the Electrical Code requirements of the local jurisdiction of the country where the equipment is
installed.
The printer has built-in Residual-Current Circuit Breakers (RCCB), also known as Ground Fault Circuit Interrupters
(GFCI), with 30 mA sensitivity. If local laws require an external RCCB or GFCI for earth fault protection, install a
device with sensitivity of 100 mA or higher, with appropriate rated current for the supply configuration, and
ensure that other protective devices for earth fault protection upstream from the one supplying the printer are
always greater than the one selected for the printer.
WARNING! Ensure that mains fault current is adequate for proper operation of the supplementary circuit
breakers incorporated in the printer (6 kA rated interrupting capacity).
WARNING! Ensure that the printer's built-in Residual-Current Circuit Breakers (RCCB) or Ground Fault Circuit
Interrupters (GFCI) operate in the case of a current leakage fault to the product chassis, even when an isolation
device (such as an isolating transformer) is used to supply power to the printer.
WARNING! The printer does not support an unearthed AC power distribution system. You should use an earthed
AC power distribution system only.
Power specifications
The printer supports two different electrical configurations. Select the right configuration based on the three-
phase line-to-line voltage supplied by the PDU. Refer to the appropriate table of specifications according to the
selected configuration.
In the case of the 200–240 V line-to-line three-phase configuration, take into account that the input voltage may
vary between −10% and +10%. That means that the minimum voltage accepted by the printer is 180 Vac.
If you can ensure that the power network meets the specifications constantly at all times of day, then it is not
necessary to install a UPS. However, if the voltage falls too low to provide good quality, the printer will show a
system error. Therefore, if the printer is showing errors related to mains power, you must install a UPS to get the
minimum required input voltage.
Configuration 1: 380–415 V line-to-line three-phase configuration
Printer specifications
Number of power lines 3 lines + N + PE
Input voltage (line to line) 380–415 V~ (±10%)
Input voltage (line to neutral) 220–240 V~ (±10%)
Input frequency 50/60 Hz
Maximum load current (per phase) 50 A
Branch circuit breaker specifications
4 poles, 50/60 A
Power cable specifications
Configuration 3 lines + N + PE
Minimum cross-sectional area 16 mm² or 6 AWG

Power cable specifications (continued)
Terminals Ferrule terminals, except the PE terminal, which uses the M10 ring type
External diameter range 18.0–32.0 mm
Configuration 2: 200–240 V line-to-line three-phase configuration
Printer specifications
Number of power wires) 3 lines + PE
Input voltage (line to line) 200–240V (±10%)
3 poles, 80/100 A
Configuration 3 lines + PE
Minimum cross-sectional area 35 mm² or 2 AWG
External diameter range 18.0–32.0 mm
Power cables
No power cable is provided with the printer. The cables that you use must meet the minimum specifications for
the chosen configuration explained for each configuration, and must follow local laws. The example below is for
configuration 2.
PE connections for mains power should be made through an M10 ring terminal.
Powerline disturbances
Reliable operation of your printer depends on the availability of relatively noise-free AC power.
● In order to ensure optimum performance and reliability, your printer should be protected from variations in
line voltage, which are common to production printing environments. Lighting, line faults, or the power

switching commonly found in machinery in factory environments can generate line transients that far
exceed the peak value of the applied voltage. If not reduced, these micro-second pulses can disrupt system
operation.
● The equipment should comply with IEC 61000-3-12.
● If the power line supplying the installation site is a public low-voltage line shared with other users, the
power line impedance Zmax must be less than 60 mΩ, to comply with European standard EN/IEC
61000-3-11. If other users on the same power line report any flickering of incandescent light bulbs,
contact your electricity supplier to verify that the power network has an impedance lower than that
specified above.
● You are recommended to include overvoltage (OVP) and transient protection on the power supply to the
printer.
● All electrical noise-generating equipment, such as fans, fluorescent lighting, and air-conditioning systems,
should be kept separate from the power source used for your printer.
If you have power quality issues when taking power from the grid, an external power supply can be used in order
to meet the requirements of your configuration.
How to select an external power supply

Output power
The output power required from the external power supply depends on the number of printers to be powered.
For each printer, add 30 kVA to the output power.
Output voltage
For printers installed in configuration 1 (380–415 V line-to-line three-phase configuration), the output voltage
should be as close as possible to 400 V, and at least in the range 380–415 V (including any tolerance margin of
the UPS).
For printers installed in configuration 2 (200–240 V line-to-line three-phase configuration), the output voltage
should be as close as possible to 230 V, and at least in the range 200–240 V (including any tolerance margin of
the UPS).
For both configurations, the total harmonic distortion of the output voltage (usually referred to as THDv), should
be as low as possible. Values above 3% could compromise part quality.
Other considerations
● Select a UPS of the type “full converter”, also known as “back-to-back converter” or “double converter”. In
this type of UPS, all the power transferred from the line to the load passes through the electronic
converters.
● Choose a UPS without the BYPASS feature. If this is not possible, double-check that bypass is deactivated
during installation.
● UPS batteries are optional. If your main power supply suffers from frequent short blackouts, HP
recommends a UPS with batteries, to keep the printer working during these events.

Installing an external power supply
● Install the external power supply following all instructions and recommendations provided by the
manufacturer of the power supply; and ensure that the installation is in accordance with the Electrical Code
requirements of the local jurisdiction of the country where the equipment is installed.
● In order to facilitate normal operations and maintenance of the printer, HP strongly recommends installing
the external power supply with at least some separation from the printer.
● Once the external power supply is installed and connected to the mains, ensure that the AC output of the
power supply is in accordance with the requirements described previously, before connecting it to the
printer.
breakers incorporated in the equipment (6 kA rated interrupting capacity).
WARNING! Ensure that the printer's built-in Residual-Current Circuit Breakers (RCCB) or Ground Fault Circuit
Interrupters (GFCI) operate in the case of a current leakage fault to the product chassis, even when an isolation
device (such as an isolating transformer) is used to supply power to the printer.
WARNING! Branch circuit breakers are required despite the use of an external power supply.
Grounding
The printer must be connected to a good-quality, dedicated ground line in order to avoid electrical risk. Note your
obligation to comply with the National Electrotechnical Code (NEC) in the country of installation.
The following grounding tasks must be fulfilled to meet the site preparation requirements:
● Grounding wires should be insulated and at least equal in size to the phase conductors.
● Ground impedance must be less than 0.5 Ω.
● The installation of a single point and dedicated ground.
● Power stabilizer equipment that is supplied by three uninterrupted phase wires and one uninterrupted
copper ground wire from the main building service panel. These should run in the same conduit and should
be at least equal in size to the phase wires.
Electrical configuration of multiple printers

The power consumption of this printer is not fully balanced among the three power lines throughout the whole
printing process. When more than one printer is connected to the same power line or UPS, HP recommends
rotating the connection of the three phases of each printer to help balance the total consumption, as shown
below.
Repeat this connection scheme for every group of three printers on the same power line.

3 Site preparation requirements for the
processing station
Physical space requirements

Unloading route
The route between the unloading area of the processing station and the installation site, including any corridors
and doorways through which the station must be transported, is important to proper site preparation and must
be planned before the arrival of the station. This pathway must be clear when the station arrives.
CAUTION: For the 5210 Pro, check the measurements of the material supply that you are going to use, and
bear in mind where you are going to use it.
Processing station physical specifications with packaging
Width with packaging 2385 mm (93.90 in)
Depth with packaging 1170 mm (46.06 in)
Height with packaging 2180 mm (85.83 in)
Weight with packaging 620 kg (1367 lb)
For the specifications without packaging, see Load bearing on page 25 and Designing the optimal print-
production area on page 26.
Doorway specifications
Minimum doorway width 1196 mm (47.09 in) with packaging
940 mm (37.01 in) before assembling the material cartridge support
800 mm (31.50 in) without packaging and after disassembling some parts
Minimum doorway height 2201 mm (86.65 in) with packaging
2000 mm (78.74 in) as removed from the packaging before starting installation
2400 mm (94.49 in) without packaging and mixer upwards
Minimum corridor width with right-angled bend 1750 mm (68.90 in) with packaging
Length 2388 mm (94.02 in) with packaging
The processing station can be moved on the pallet up or down a ramp of no more than 10° inclination.
24 Chapter 3 Site preparation requirements for the processing station ENWW

Unpacking and moving the processing station
You are strongly recommended to unpack the processing station where it will be used, or as close to that location
as possible.
The space required for assembly is 5.5 × 3 m (217 × 118 in).
Moving equipment
If you are using the external tank and/or material loading tank, you will need a trolley to move it.
If you need to move the processing station after unpacking, take into account the following considerations:
● Ground-floor installation: The processing station can be moved on wheels up or down a ramp of no more
than 10° inclination.
● Above-ground installation: Use an elevator if the processing station can fit inside it while remaining
horizontal (without tilting the processing station), and if it can support the processing station’s weight.
Otherwise, you may need a crane; contact your reseller for more information.
CAUTION: The processing station is heavy and can easily fall over. Moving it over a ramp or tilted floor increases
the risk. Move it smoothly, maintain safety precautions for people in the vicinity, and secure it against
overbalancing. Always move it parallel to its length.
CAUTION: If you need to move the processing station on its wheels to its final position, move it down from the
pallet but do not remove all the transport protections and locks.
CAUTION: Unloading and moving the processing station and all system components is the customer's
responsibility and not HP's. Failure to provide the required moving and lifting equipment could result in personal
injury or damage to the station during installation.
Load bearing
The load-bearing characteristics of the floor in the print-production area must be sufficient to withstand the
weight of your processing station. To calculate the load-bearing characteristics of the print-production floor,
consult a structural engineer.
Processing station weight 485 kg (1069 lb)
Processing station weight (loaded) 840 kg (1852 lb), including the fully loaded processing station with storage tank and mixer,
one 300 L material cartridge, and a full external tank weighing 200 kg (441 lb)
Build unit weight (full of PA12) 185 kg (408 lb)
Build unit weight (empty) 135 kg (298 lb)
Material loading tank (empty) 25 kg (55 lb)
CAUTION: Take into account the weight of the material supply you intend to use.
NOTE: Take into account that the build unit will be inserted inside the processing station while unpacking and
loading material. Therefore, you must consider the sum of both weights inside the same footprint when the build
unit is inserted.
NOTE: If you follow the recommendation to keep the printer, the processing station, and the build unit in the
same room, then the load-bearing characteristics of the floor must be sufficient withstand the weight of all three
devices when loaded.
ENWW Load bearing 25

Floor surface
The floor surface should have the following characteristics:
● Flat and horizontal
● Solid, smooth, and level
HP recommends Ff > 20 and Fl > 20, measured according to ASTM E1155M, to ensure that the floor is
sufficiently flat and level. Otherwise the processing station could malfunction.
● No holes or indentations
● ESD-free
Floor leakage resistance should be below 100 MΩ.
In many factory environments the conventional flooring materials, such as bare concrete or steel grids, are
adequately conductive.
In order to remain effective, the floor should not be covered by insulating paint, rubber mats, or plastic
sheets; care should be taken to prevent the build-up of contaminants such as resin or other insulating
substances; and its resistance should be regularly checked.
● Easy to clean
● Durable
● Non-combustible
● Free from floor vibration: for example, floor vibration is likely near a railway station, press machine room,
construction site, or heavy industry. If such vibration cannot be avoided, suitable floor preconditioning to
mitigate vibration may be needed for optimal performance.
NOTE: The floor surface over which the build unit will move between the printer and the processing station
should have the same characteristics: it should be horizontal, free of steps, holes, and indentations, smooth to
avoid transport vibrations, and far from any obstacle that might cause accidental shocks. It is vital to avoid
damage to the contents of the build unit, both when it is full of fresh material and also after printing. Move the
build unit slowly and with care.
Designing the optimal print-production area

Your processing station requires enough space to perform the following tasks:
● Insert the build unit
● Load material
● Unpack
● Service the processing station and replace its components
The height of the processing station is 2000 mm (79 in) when removed from the packaging, and 2420 mm (95
in) when fully installed. The height of the room should be at least 2500 mm (99 in).
When operating, the processing station requires the following amount of space:

Print-production area with external storage tank
* Location of the compressed air and electrical connections
Print-production area for cleaning and filling build unit from external storage tanks (5210 Pro only)
NOTE: The external storage tank is optional.
NOTE: You may need more space for equipment to manipulate tanks and supplies.
ENWW Designing the optimal print-production area 27

Print-production area when using a forklift for the natural cooling unit
The storage shelves should be no more than 1.456 m (57.32 in) high.
The doors should be at least 2 m (78.74 in) high.
Loading material from a bulk supply to a material loading tank

The HP Jet Fusion 3D Material Unloading Kit can be used to move material from the bulk supply to the material
loading tanks, by way of the processing station. It consists of a nozzle connected to a hose. The hose is
connected to an inlet in the processing station and the nozzle is immersed in the bulk supply.
Take these considerations into account so that the site is prepared to place a bulk supply and fill up the material
loading tanks:
● The bulk supply should be located at least 2 m (79 in) away from any electronic equipment, including the
processing station and any material loading tanks.
● The material unloading kit hose length is 7 m (276 in), so the maximum total distance between the bulk
supply and the processing station is less than 7 m.
● The bulk supply can be located in any position, always respecting the minimum and maximum distances to
the processing station. The space between the bulk supply and the processing station does not need to be
empty, as long as electronic equipment is not used in a radius of 2 m from the bulk supply.

● The hose is flexible, so you can choose your preferred routing depending on the site characteristics. Route
the hose so that it is not an obstacle for operators working around the equipment. Minimize hose bending
for optimal material flow.
● The material unloading kit should be connected only when filling up tanks. During normal operation of the
processing station (unpacking or filling up build units), a continuous connection from the bulk supply to the
processing station is not needed, and it could be removed, saving space.
TIP: If you are short of space, consider connecting only one material loading tank at a time, instead of two.
Material loading tanks

Each material loading tank requires 600 × 600 mm (24 × 24 in). The total surface required to store the tanks will
depend on the total number of tanks you have purchased.
Bulk supply
The size of a bulk supply depends on the type of material.
Part number Description Weight Dimensions with pallet
V1R20A HP 3D HR PA 12 1400L/600 kg Material 623 kg (1373 lb) 1143×1143×1500 mm (45×45×59 in)
Drum rotator
The space occupied by the drum rotator will depend on the specific brand selected. No specific brand is
recommended.
Requirements
● HP recommends a drum rotator that is compliant with the following normative specifications:
ENWW Designing the optimal print-production area 29

– Europe/IEC: Zone 22 or better, 200°C (392°F) or less
– US/NEC: Class II, division 2, 200°C (392°F) or less
● The drum rotator is required to ensure proper grounding for the drum while rotating. It should be activated
before the material loading tank is used to supply fresh material to the processing station.
● The recommended rotation speed is 20 rpm. The total rotation time for material loading tank preparation is
90 s.
Trolley
Material loading kits are heavy and require a lift trolley to be moved. See Moving equipment on page 25.
Environmental specifications
Temperature during installation 20–30°C (68–86°F)
Operating temperature 20–30°C (68–86°F)
Operating humidity 30–80% without condensation
Storage temperature −25 to 55°C
Maximum altitude 2000 m (6561 ft)
CAUTION: Check the operating and storage conditions for the material, as they may be different from those for
the equipment.
Notes
● The printer, build unit, and processing station should be kept indoors.
● If, during the installation process, the processing station or cartridges are moved from a cold location to a
warm and humid location, water from the air could condense on the processing station parts and
cartridges, and could cause leaks and errors. In this case, HP recommends that you wait at least 4 hours
before turning on the processing station or installing the cartridges, to allow the water to evaporate. Check
for condensation before turning on the system.
● The material must acclimatize to the environmental conditions of the room for at least two days.
● The build unit must remain in the same environmental conditions while moving to and from the printer and
the processing station. If it is exposed to different conditions at any time, the quality of its contents will be
affected.
● The printer, build unit, processing station, and stored material should always be kept in the same
environmental conditions; HP recommends keeping them in the same room.
● The room should be free from liquids and condensation.
Ventilation
Fresh air ventilation is needed to maintain comfort levels. For a more prescriptive approach to adequate
ventilation, you could refer to the latest edition of the ANSI/ASHRAE (American Society of Heating, Refrigerating
and Air-Conditioning Engineers) document Ventilation for Acceptable Indoor Air Quality.
Adequate ventilation needs to be provided to ensure that potential airborne exposure to materials is adequately
controlled according to their Safety Data Sheets. Consult the Safety Data Sheets available at http://www.hp.com/
go/msds to identify chemical ingredients of your materials.

Ventilation should meet local environmental, health, and safety (EHS) guidelines and regulations.
Follow the ventilation recommendations given for the printer: see Ventilation on page 12.
NOTE: The ventilation units should not blow air directly onto the equipment.
Air conditioning
As with all equipment installations, to maintain ambient comfort levels, air conditioning in the work area should
take into account that the equipment produces heat. Typically, the processing station's power dissipation is 2.6
kW (8.8 kBTU/h).
Air conditioning should meet local environmental, health, and safety (EHS) guidelines and regulations.
NOTE: The air conditioning units should not blow air directly onto the equipment.
Processing station electrical configuration

NOTE: An electrician is required for the setup and configuration of the building electrical system used to power
the processing station, and also for the installation of the processing station. Make sure that your electrician is
appropriately certified according to local regulations and supplied with all the information regarding the electrical
configuration.
The processing station requires the following electrical components to be supplied and installed by the customer,
according to the Electrical Code requirements of the local jurisdiction of the country of installation.
The circles indicate the locations of the compressed air and electrical connections.
NOTE: Remember that you are required to follow the local laws, regulations, and standards that apply to the
electrical installation of your processing station.
NOTE: The processing station is not supplied with any power cable.
Power distribution unit (PDU)

The PDU must be rated to meet the power requirements of the processing station, and should be in accordance
with the Electrical Code requirements of the local jurisdiction of the country where the equipment is installed.
Circuit breakers (required)

The circuit breakers must meet the requirements of the processing station and should be in accordance with the
Electrical Code requirements of the local jurisdiction of the country where the equipment is installed.
The processing station requires one or two branch circuit breakers, depending on the installation.
ENWW Air conditioning 31

The processing station has built-in Residual-Current Circuit Breakers (RCCB), also known as Ground Fault Circuit
Interrupters (GFCI), with 30 mA sensitivity. If local laws require an external RCCB or GFCI for earth fault protection,
install a device with sensitivity of 100 mA or higher, with appropriate rated current for the supply configuration,
and ensure that other protective devices for earth fault protection upstream from the one supplying the
processing station are always greater than the one selected for the processing station.
breakers incorporated in the equipment (5 kA rated interrupting capacity).
WARNING! Ensure that the processing station's built-in Residual-Current Circuit Breakers (RCCB) or Ground Fault
Circuit Interrupters (GFCI) operate in the case of a current leakage fault to the product chassis, even when an
isolation device (such as an isolating transformer) is used to supply power to the processing station.
Power specifications
Configuration 1: 220–240 V line-to-neutral one-phase configuration
Processing station specifications
Number of power lines 1 line + N + PE
Input voltage (line to neutral) 220–240V (±10%)
Input frequency 50 Hz
Power consumption (typical) 2.6 kW
2 poles, 20 A, type J
Cross-sectional area 4 mm² or 12 AWG
External diameter range 8.5–14 mm
NOTE: The main disconnect and branch protection should be provided by the installer.
Configuration 2: 200–240 V line-to-line one-phase configuration
Processing station specifications
Number of power lines 2 lines + PE
Input voltage (line to line) 200–240 V~ (±10%)
Power consumption (typical) 2.6 kW

2 poles, 25 A, type J
Cross-sectional area 4 mm² or 12 AWG
External diameter range 8.5–14 mm
Power cables
No power cable is provided with the processing station. The cables that you use must meet the minimum
specifications for the chosen configuration explained for each configuration.
PE connections for mains power should be made through an M6 ring terminal.
Powerline disturbances
Reliable operation of your processing station depends on the availability of relatively noise-free AC power.
● In order to ensure optimum performance and reliability, your processing station should be protected from
variations in line voltage, which are common to production printing environments. Lighting, line faults, or
the power switching commonly found in machinery in factory environments can generate line transients
that far exceed the peak value of the applied voltage. If not reduced, these micro-second pulses can disrupt
system operation.
● The processing station is professional equipment with a total rated power greater than 1 kW, therefore it
conforms with the IEC/EN 61000-3-2 standard.
● You are recommended to include overvoltage (OVP) and transient protection on the power supply to the
processing station.
● All electrical noise-generating equipment, such as fans, fluorescent lighting, and air-conditioning systems,
should be kept separate from the power source used for your processing station.
Grounding
The processing station must be connected to a good-quality, dedicated ground line in order to avoid electrical
risk. Note your obligation to comply with the National Electrotechnical Code (NEC) in the country of installation.
The following grounding tasks must be fulfilled to meet the site preparation requirements:
ENWW Processing station electrical configuration 33

● Grounding wires should be insulated and at least equal in size to the phase conductors.
● Ground impedance must be less than 0.5 Ω.
● The installation of a single point and dedicated ground.
● Power stabilizer equipment that is supplied by three uninterrupted phase wires and one uninterrupted
copper ground wire from the main building service panel. These should run in the same conduit and should
be at least equal in size to the phase wires.
Compressed air
An air compressor or pressurized air line is required, and must be provided by the customer. It should provide an
air pressure of at least 6 bar, which should be stable: within ±0.2 bar.
TIP: HP recommends that you use an air compressor with a pressure gauge that measures in bars.
A tube of 6 mm diameter should be connected from the air supply to the processing station.
The minimum air quality should be ISO8573-1:2010 Class 4.4.3.
Required air flow: 20 liters per minute as minimum flow available.

4 Plan your computer and network environment
You are responsible for ensuring that your computer and network environment fulfils the connectivity
requirements for HP Cloud. This chapter provides you an overview on what it implies to connect to HP Cloud and
the procedure you must follow to perform a check before installation.
If you already own an HP 3D printer, your computers, HP 3D Center account, and network may be ready, but HP
recommends reading this chapter anyway. You must also make sure you are running the latest version of HP
SmartStream 3D Command Center in all your machines.
NOTE: Your local network configuration may require that a member of your IT department with the required
administrator permissions performs all the procedures described in this chapter, including the test described at
the end of it as well as the steps on the day of installation. This is to ensure that all instances of the software are
up and running and properly connected to the HP Cloud and to the printer. Make sure they are available on the
agreed date of printer installation. If you require further help, contact your service representative, who can
connect you to a HP network specialist.
There are two important documents that complement this chapter; you can download them from
http://www.hp.com/go/jetfusion3d5200/manuals/:
● HP Jet Fusion 3D Cloud Connection Security
● HP SmartStream 3D Command Center—Installation and Troubleshooting Guide
Important considerations
Definitions
● Customer Computer means the computer, as further specified in the Site Preparation Guide, provided by the
customer at the customer’s sole expense, which will be hosting the required HP 3D software necessary to
manage the Product(s).
● Customer Machine Data means data collected from the customer’s Product(s) that may include, but is not
limited to the following:
– Product usage data
– Product production data
– Product system events
– Product maintenance and calibration history
– Product model number
– Product serial number
– Product firmware version
– Product IP address
ENWW Important considerations 35

– Consumables status and history
– Sensor activity
– Quantity and type of printheads used
– Build ID
– Build duration
– Print mode
Customer Machine Data does not include design files, parts files, job contents, or part geometries. By
default, job name is not sent but you can opt in for it to be used in the HP 3D Center apps (when available).
● Product(s) means the HP-branded 3D printing hardware and any related HP-branded 3D printing
accessories, including but not limited to the 3D printer, processing station, and build unit, as well as any
accompanying HP-branded 3D software, listed in the customer order and excluding consumables and
services.
● Site Preparation Guide means the site preparation guide for the Product(s) that has been provided to the
customer by HP or HP authorized personnel (either online or in paper form) in advance of the sale of the
Product(s).
Requirements and statements
● The customer will allow HP to install the required HP 3D software on the Customer Computer, keep the
Customer Computer connected to the Product(s), and keep such HP 3D software running on the Customer
Computer at all times.
● The customer will provide, at the customer’s sole expense, HP 3D software connectivity to the HP Cloud via
permanent Internet connection through an HP approved communications channel and will ensure such
connectivity at all times as further specified in the Site Preparation Guide. Customer is responsible for
restoring connectivity in a commercially reasonable, timely manner in the event of unforeseen
interruptions.
● THE CUSTOMER AGREES THAT FAILURE TO MAINTAIN THE PRODUCT’S CONNECTION TO THE HP CLOUD AS
SPECIFIED IN THE SITE PREPARATION GUIDE WILL RESULT IN LIMITED OR NO PRODUCT FUNCTIONALITY AND
LIMITED SERVICE LEVEL.
● Products may collect Customer Machine Data. Customer grants HP and/or an HP authorized agent
permission to remotely access, via the HP 3D software, the Customer Machine Data from Products. The
Customer Machine Data will be used by HP and/or an HP authorized agent for the purpose of providing
remote support, enabling enhanced diagnostics, preventive maintenance, software updating, calculating
supplies and consumables usage and statistics, and evaluating improvements to HP’s products and
offerings in the future. In addition, the Customer Machine Data will help HP to determine how Products are
being used, which product features are used the most, and to calculate various aggregate Product usage
statistics.
● HP and/or HP authorized agents respect your privacy and are committed to protecting Customer Machine
Data and will take reasonable precautions to prevent unauthorized access or disclosure and ensure the
appropriate use of Customer Machine Data. In the event that some data may be categorized as individual
level data, HP and/or an HP authorized agents will maintain the privacy of any such data, as well as all data
collected, in accordance with the HP Privacy Statement (http://www.hp.com/go/privacy/) and the Personal
Data Rights Notice (http://welcome.hp.com/country/privacy/privacynotice/) where applicable.
36 Chapter 4 Plan your computer and network environment ENWW

Introduction to the HP Cloud environment
The HP Cloud environment includes two main components:
● HP SmartStream 3D Command Center is the software used to manage your HP 3D devices and
communicate with the HP Cloud.
● HP 3D Center is a Web-based set of applications that will help you to manage your printer fleet and boost
your productivity.
If you want to know more about HP Cloud benefits, how it works, and what is the information that is sent and
how, see the document HP Jet Fusion 3D Cloud Connection Security. If you have not been provided with this
document alongside this guide, you can download it from http://www.hp.com/go/jetfusion3d5200/manuals/.
HP SmartStream 3D Command Center ecosystem

HP SmartStream 3D Command Center consists of two different pieces of software, Server and Client.
HP SmartStream 3D Command Center Server needs to be installed in only one computer that is permanently
running (it never goes to sleep or standby mode) and has access to the HP Cloud and all the printers. It needs to
be always on to monitor devices and transfer their information to the cloud.
On the other hand, there can be as many instances of HP SmartStream 3D Command Center Client in different
computers as needed, including the computer running the Server.
HP SmartStream 3D Command Center Server is the central connection point between all the HP 3D devices and
the HP Cloud. The different instances of HP SmartStream 3D Command Center Client access the Server instance
to get information about the devices; they do not connect directly to them. If you want to install HP
SmartStream3D Build Manager in one of those computers, keep in mind that the restriction varies, and that
computer must have access to the devices to be able to submit jobs.
HP SmartStream 3D Command Center Server has no user interface, although it displays an icon in the Windows
system tray that shows status and connectivity information. It runs as a set of background processes.
IMPORTANT: Ensure that 3D printers and computers running HP SmartStream 3D Command Center are set to
the same time zone (reference is UTC/GMT). Check that the computer has correctly configured the date and time,
the same as the world official time (http://worldtimeserver.com/current_time_in_UTC.aspx). Also check that the
daylight-saving time is correctly configured, if applicable.
In the example configuration above, the upper computer runs 24/7, has access to the HP Cloud and to the
devices, and is running HP SmartStream 3D Command Center Server. The same computer is also running an
instance of HP SmartStream 3D Command Center Client. The two lower computers (PC1 and PC2) are running HP
SmartStream 3D Command Center Client and are connected to the Server computer. They do not need to be
connected to the printers nor to the HP Cloud, because they do not run HP SmartStream 3D Build Manager.
ENWW Introduction to the HP Cloud environment 37

Introduction to HP 3D Center by PrintOS
In order to complete your site preparation and the installation of your HP 3D devices, you will need to become
familiar with HP 3D Center by PrintOS; and create, at least, an organization and a user account associated with it.
Make sure that you keep all relevant access information: you will need to provide your organization information in
the site preparation checklist at the end of this document, and it will also be used during the installation process.
What is HP 3D Center by PrintOS?

HP 3D Center by PrintOS is a cloud-based operating system, delivering a suite of apps that drive productivity and
allow access to real-time information about your HP 3D devices. If your company already owns an HP large-
format printer or press, you should already be familiar with the PrintOS environment.
It also provides access to all the product documentation and white papers.
NOTE: The list of apps that it provides depends on the list of devices that your company owns.
You can access HP 3D Center using the following URL: http://www.hp3dcenter.com/.
HP 3D Center management: organizations and user accounts

HP 3D Center by PrintOS can manage devices divided between one or more organizations, each with one or more
sites.
Each organization can contain multiple sites, and each site can contain multiple devices. You may use an
organization to represent a company, and a site to represent a company office. But you can choose what they
represent in your particular case.
Each organization can have multiple user accounts with different level of permissions (admin, dashboard,
operator, user).
During site preparation, you should create an organization and an admin user account. This admin account will
allow you to perform the following tasks:
● Manage user accounts: Invite new users, with their different roles.
● Manage sites and configure their physical locations.
● Manage devices: Add devices to the sites, remove them, change names, and so on.
● Manage the apps to which your organization has access.

How to get access to HP 3D Center
You will need to create your organization and first user. If your service representative has not provided you with
an invitation to create them, you can do it manually by navigating to http://www.hp3dcenter.com/ and using the
option Create organization. Save the information about your organization and username, which you will need to
use for the procedures in this guide and for the installation. HP recommends not creating more than one
organization at this stage.
Information about networking and security

Network protocols and information flows
● Device data are accessed through HTTPS from Command Center Server using the devices’ Web Services.
● Data connections to the HP Cloud are always initiated by Command Center Server. No incoming network
ports need to be opened.
● Neither the Command Center nor any devices connected to it are accessed from the Internet.
● HP 3D Printing Solution status and health monitoring require frequent uploads of small data payloads.
Outgoing connections are opened and immediately closed for each payload, which reduces any potential
security risks.
● Command Center Server uses the HTTPS Web protocol, but it is not a Web browser: it cannot be used to
access anything other than the HP Cloud, and it is not affected by Web browser vulnerabilities.
● Communication between Command Center Client and Server is by HTTPS, and the port range is HTTPS
8443–8450 and HTTP 8080–8090.
● Command Center MQTT broker and API Proxy port range are 1883–1891 and 8090–8099 respectively.
Encryption
● The Command Center software transmits device data to HP Cloud servers using HTTPS. The identity of the
servers is verified, and the communication between the Command Center software and the HP Cloud
servers is encrypted using the Advanced Encryption Standard (AES) algorithm in Cipher Block Chaining (CBC)
mode, which ensures that the device data cannot be viewed or modified by any third party.
Device and software security

● Full security audits and vulnerability scans are performed on the Command Center software before release.
● Printers and supporting devices run on dedicated hardware and firmware that are not affected by typical
personal-computer vulnerabilities.
● Full security audits and vulnerability scans are performed on all HP device firmware before release, and
firmware update files are digitally signed by HP and verified by the HP device before installation.
Data confidentiality
● Device non-anonymous data are never shared with unauthorized third parties without the customer’s
consent. The HP Cloud stores the device data in HP authorized data centers, which meet strict HP security
standards, and the system is periodically audited to help ensure the highest level of data security.
Proxy configuration
● Command Center uses the system proxy configuration.
ENWW Information about networking and security 39

Networking requirements
● Only outgoing HTTPS ports (typically TCP 443) need to be opened in the perimeter firewall; no incoming
network ports need to be opened.
● The Command Center Server computer needs to allow incoming traffic to the Command Center Server
application so that Command Center Clients can connect to the server.
● To give Command Center Server access to the HP Cloud, you should check that your network is not blocking
the following endpoints:
– www.printos.com, port 443 (or https://www.printos.com)
– 3dpconf.heleni.me, port 443 (or https://3dpconf.heleni.me)
– *.amazonaws.com, port 443 (or https traffic to any host on the domain amazonaws.com)
– h19002.www1.hp.com, port 21 (or ftp://h19002.www1.hp.com)
● Connection to the Internet must be DSL or better.
● To minimize disconnections:
– Use hostnames or static IP addresses in devices and in the Command Center Server computer.
– The computer in which Command Center Server is installed should always be on, awake, and
connected to the Internet.
● If your network performs SSL/TLS inspection, you must configure the Command Center software to
support SSL bump with the certificate provided by your IT department.
● If your proxy requires authentication, you must configure the Command Center proxy tab with the
information supplied by your IT department.
Computer requirements
Command Center Server computer
HP recommends having only one computer running HP SmartStream3D Command Center Server. It should meet
these requirements:
● 24/7 uptime (it never switches off or goes to sleep)
● 24/7 access to the HP Cloud
● Local network access to all HP 3D devices
● Intel Core processor with four virtual cores/threads
● Computer running Windows 10 (64-bit) or Windows Server 2012 R2
● 8 GB RAM
● 400 GB available hard disk space
Command Center Client computers

Bear in mind that you can run this software in as many computers as required.

Each of the computers running HP SmartStream 3D Command Center Client should meet these requirements:
● Local network access to the computer running HP SmartStream 3D Command Center Server
NOTE: No connection to any printer is required.
● Intel Core processor with four virtual cores/threads
● Computer running Windows 10 (64-bit) or Windows Server 2012 R2
● 8 GB RAM
● 400 GB available hard disk space
Local network
The local network(s) interconnecting the computers running HP SmartStream 3D Command Center and the
printers must meet the following requirements:
● Ethernet (IPv4) connection, at least 100 MB/s
Build Manager
HP SmartStream 3D Build Manager is separate software that, unlike HP SmartStream 3D Command Center
(which helps you to monitor your printers), allows you to prepare and submit your jobs to the printer. The
computer that runs this software must have a direct network connection with the printer and with the computer
running HP SmartStream 3D Command Center Server, and must meet the following requirements:
● Minimum: Intel Core i5, 16 GB RAM, 2 GB dedicated graphics card with DirectX 11 support
● Recommended: Intel Core i7, 64 GB RAM, 4 GB dedicated graphics card with DirectX
IMPORTANT: Running Build Manager in a virtual environment is not supported.
If you are planning to run non-HP software, make sure your computer complies with its requirements and that it
is installed before the agreed date of printer installation.
Test your connection to HP Cloud

You are responsible for testing your network before the day of installation to check your connection to the HP
Cloud from the computer running Command Center Server.
IMPORTANT: If you have any doubts or problems during this procedure, see the HP SmartStream 3D Command
Center – Installation and troubleshooting guide, which you can download from http://www.hp.com/go/
jetfusion3d5200/manuals/.
Process overview
1. Download HP SmartStream 3D Command Center Server to the designated computer that will be connected
to the HP Cloud 24/7.
2. Install HP SmartStream 3D Command Center Client in the same computer and in any other computer in the
same network on which you intend to use the software.
3. Sign in to your HP 3D Center by PrintOS account.
4. Add the Command Center Server app to your HP 3D Center by PrintOS account.
ENWW Test your connection to HP Cloud 41

Server installation
1. Download the latest version of HP SmartStream 3D Command Center Server from http://www.hp.com/go/
jetfusion3d5200/software/.
2. Ensure that this computer will run 24/7 by disabling all policies that could lead the computer to switch to
sleep or standby mode.
3. Install the HP SmartStream 3D Command Center Server into the computer you have selected to be the
server of the system, meeting the requirements explained in Command Center Server computer
on page 40. Restart when required.
4. Once you have finished installing, use the icon on the system taskbar to check that the Command Center
Server is running.
The Command Center Server has no user interface, although it displays a system tray icon, near the
Windows taskbar. Bear in mind that the Running message may take a while to appear and you can see Not
responding for a few seconds.
If the Not responding message remains for a while, check that the firewall configuration on your computer
allows connection to one of the ports within the range 8080–8090. If it keeps failing, read the
troubleshooting guide and contact your service representative.
It is important to take note of the port displayed, since it will be used for all the Client connections.
Client installation
1. Download the latest version of HP SmartStream 3D Command Center Client from http://www.hp.com/go/
jetfusion3d5200/software/.
2. After installation, you will want to install the Command Center Client in all the computers that you want to
display the status of your devices. It is also useful to install it on the server computer, so that you can check
network issues easily. For this test, we need to install it in only one computer.
3. Open the Command Center Client and click the icon in the top right corner, then click Network
connectivity.

4. Check that a valid Server has been found. If it is detected automatically, the Client will show the Server IP
address directly. The Client is connected automatically to the autodetected Server if there is only one.
Otherwise, select the desired Server. You can save autodetected Servers by clicking the icon, adding to
the favorites.
If the Server does not appear automatically, you can add it manually with the Add server option. Include the
Server computer’s IP address and port. This is the information that was shown in the pop- up when you
clicked the taskbar icon of the Server. The IP address and the port number are also displayed in the tray
icon.
IMPORTANT: HP strongly recommends configuring a hostname or static IP address rather than a DHCP
address for the Server computer, to allow Clients to find the Server reliably. IP addresses can change in
DHCP environments.
If you decided to test by installing the Client in the same computer as the Server, you are still encouraged to
use the server’s hostname or IP address instead of localhost or 127.0.0.1. Select the Server and connect to
it by clicking the Connect icon.
5. Open the Command Center Client and click the icon in the top right corner, then click Network
connectivity. Connect to your server. Click the icon in the top right corner to check for connectivity
issues.
If you have connectivity issues, try to fix them, using the document explained before.

6. Use your HP 3D Center by PrintOS credentials to sign in, as already explained, from the icon at the top
right of the screen.
7. When you have signed in, the red ball beside the icon disappears. If you click the icon again, the panel
shows user information.
8. You can now launch the wizard to add a new printer.
Proxy configuration
In case you need to configure a proxy Server:
1. Open Command Center Client and click in the top right corner.
2. Click Network connectivity.

3. Stay connected to the Server to save your configuration.
4. Click Advanced.
5. Enable the option Use a proxy server.
6. Fill in the hostname and port of your proxy. If necessary, add the username and password.
7. Click Save to finish the configuration and send it to the Command Center Server.

8. In addition, the range of the local IP addresses should be added to the local PC proxy configuration, to avoid
resolving them through the proxy.
Final checks
Check the connection to HP 3D Center
To ensure that your site is ready, you need to verify that a HP 3D Command Center device has been added to your
HP 3D Center account:
1. Connect to http://www.hp3dcenter.com/ and sign in using your account information.
2. Click the icon.

3. In the left-hand menu, click the icon.
4. In the list of your devices, you should see a new HP 3D Command Center device.
ENWW Final checks 47

5 Site preparation checklist
Complete the following address information, contact information, and checklist. If a checklist item cannot be
completed or is unnecessary, add a short explanation under ‘Comments’. Once you have completed the checklist,
sign it and send it to your reseller or HP sales representative a minimum of two weeks before the delivery date.
NOTE: Some checklist items are marked ‘(Required)’, which means that you cannot proceed with installation
until you have checked the ‘Yes’ box.
When you sign this document, you are confirming that the site has been prepared according to the specifications
provided in the site preparation guide, that all checklist items have been completed, and that the site is prepared
and ready for delivery and installation.
Address information
Company name Postal code
Street address Telephone
City Fax
Country Email
3D Center by PrintOS information
User’s first name Account name
User’s last name User’s email address
Contact persons Name Telephone Email
Company owner or EHS manager
Company engineer or technician
System administrator
Operators to be trained in the use and

maintenance of the system
48 Chapter 5 Site preparation checklist ENWW

General access & equipment unloading Yes No Comments
Is the site entrance ready to receive the delivery? Deliveries are commonly made by
truck.
Is there an easily accessible unloading area, with sufficient space to unload and
maneuver the equipment?
Has the route to the installation area been checked to meet all requirements
(height, width, and clearance of ceilings, doorways, ramps, and corridors) and is the
conveyance route clear?
Have specialist movers been contracted to unload and move the equipment on the
(Required)
date required?
Are the specialist movers aware of the specifications provided in this document?
Is there a pallet jack available? It is needed to transport the equipment, and may be
(Required)
needed to unload it from the truck.
Will you install the printer/processing station on a second level or higher? If so, is
there a suitable crane contracted for installation? Are the appropriate crane
attachments available?
Will the operator be available for the full amount of time required for the
installation training (2 days)?
Room layout and flooring Yes No Comments
Is there sufficient space around the equipment? (Required)
Has all room construction and painting been completed?
Does the floor load-bearing capacity meet the specifications in the site preparation
guide?
Does the floor surface meet the specifications in the site preparation guide? If
special reinforcements are necessary, are they completed?
Is the floor surface free from static electricity? See Safety Data Sheets at
(Required)
http://www.hp.com/go/msds/.
Safety requirements Yes No Comments
Is there an emergency exit in the print production area, with easy access and free
from any obstruction?
Have the two fire extinguishers been fitted in the print production and storage
areas? Is the print production fire extinguisher rated for electrical fire?
Does the area meet the Restricted Access Location requirements in the zone
(Required)
surrounding the system?
Do the users who operate the system have appropriate technical training and
experience necessary to be aware of the hazards to which they may be exposed in (Required)
performing a task and to take appropriate measures to minimize the risks?
Does the room meet the minimal ventilation (ACHs) standard required by local
(Required)
regulations and/or HP?
Will printer operations be supervised at all times as recommended by HP in the

user guide?
If printer operations will be supervised at all times, have you worked out how to
(Required)
supervise the system during the installation?
ENWW 49
Safety requirements Yes No Comments
If printer operations will not be supervised at all times, do you, as the customer,
acknowledge that you have read and understood HP’s safety precautions in the (Required)
user guide?
Is the equipment installed in a non-hazardous location or non-ATEX-classified

(Required)
zone?
Do you have an explosion-protected vacuum cleaner compatible with the material

(Required)
that you intend to use?
Does the site have an air extraction system following the recommendations in the
site preparation guide? If so, please ensure that a certified technician can attend
the installation from day 2. (Recommended)
See Air extraction system for printer exhaust on page 13.
Do you have an explosion-protected air extraction system compatible with the

(Recommended)
material that you intend to use?
If the air extraction system is not explosion-protected, you, as the customer, should
take measures to avoid material accumulation over time in your system, such as (Recommended)
additional filters and regular cleaning.
Is the equipment away from other equipment that could create a combustible dust
(Required)
cloud or metallic dust during operation?
Is the equipment away from ignition sources (open flames, sparks, heat, and so on)
(Required)
such as CNC, milling, cutting machines, and polishers?
Is your postprocessing equipment (such as sand blasting), if any, suitable for

(Required)
combustible dust?
Are your users and/or operators trained to cope with explosive atmospheres and
associated hazards during cleaning operations, according to local laws and (Required)
company requirements?
Do you have static earthing clamps to connect to an external tank? (Required)
5210 Pro processing station only:
Have you kept an area of at least 2 m (79 in) around the bulk discharging system
(Required)
clear of electric/electronic devices and any sources of ignition ?
Do you have static earthing clamps to connect to material loading tanks? (Required)
Do you have an explosion-protected bulk discharging system and drum rotator

(Required only if you are not using the HP Jet
suitable for combustible dust and compatible with the material that you intend to
Fusion 3D Material Unloading Kit)
use?
(Required only if you are not using the HP Jet

Are you using properly grounded metallic pipes for material transport?
Fusion 3D Material Unloading Kit)
Are you using flexible hoses that are suitable for transporting combustible dust and (Required only if you are not using the HP Jet
properly grounded at both edges? Fusion 3D Material Unloading Kit)
Electrical installation Yes No Comments
Has the site been prepared to supply power to the printer? (Required)
Configuration 1 branch circuit breaker: 4 poles, 50/60 A
Configuration 2 branch circuit breaker: 3 poles, 80/100 A

Electrical installation Yes No Comments
Has the site been prepared to supply power to the processing station? (Required)
Configuration 1 branch circuit breaker: 2 poles, 25 A, type J
Configuration 2 branch circuit breaker: 2 poles, 20 A, type J
Is the chosen power system within its nominal range? (Required)
Is the grounding conductor properly installed, as shown in the site preparation

(Required)
guide?
Have you booked the services of a certified electrician for the first two days of
(Required)
installation? (May be required on the first or second day.)
Is the electrician aware of all requirements and specifications highlighted in this

(Required)
document?
Is the Power Distribution Unit (PDU) correctly installed? (Required)
Are Residual-Current Circuit Breakers (RCCB), also known as Ground Fault Circuit
Interrupters (GFCI), required by local laws? if so, have they a sensitivity of 100 mA
or higher?
Electrical configuration Yes No Comments
No power cords are supplied with the printer/processing station; does the
electrician understand that power cord(s) must be provided according to (Required)
equipment specifications and local laws?
If local regulations specify that you must use electrical plugs to connect the printer/
processing station to the power supply, does the electrician have the required plugs (Required)
ready for installation?
If you are using a UPS, does it follow the requirements in the site preparation
guide?
(Required if using a UPS)
See How to select an external power supply on page 22.
Networking requirements Yes No Comments
Have network connections been supplied? (Required)
Do you have a LAN cable long enough to connect the printer and the processing
(Required)
station to the network?
Do you have a computer in which we can install the Command Center software? (Required)
Will the above computer be permanently connected to the Internet and

(Required)
permanently powered on?
Have you installed the latest version of the Command Center software in one
(Required)
computer and tested the connection to the HP Cloud as specified in this guide?
Has the IT department configured the firewall to allow the Command Center Server
(Required)
software access to the required connections to HP Cloud and ports?
Can the IT department assign a static IP address or hostname to the printer and
(Required)
processing station?
ENWW 51
Networking requirements Yes No Comments
Do you have non-HP software that is compatible with the printer already installed
in a computer; or, alternatively, do you have a computer in which we can install the (Required)
Build Manager software?
Will a network specialist be available during the printer installation? (Required)
Equipment preparation Yes No Comments
Is the air compressor or pressurized air line ready for the day of installation? (May
(Required)
be required on the first or second day.)
Is a bead-blasting machine available with the specifications explained above? This

(Required)
is required to clean the parts and evaluate part quality during the installation.
Have the correct supplies been ordered for delivery on or before the date of the
(Required)
system's installation?
Environmental requirements Yes No Comments
Have the temperature and humidity requirements been satisfactorily met in the
(Required)
print production area, and is there adequate air conditioning?
Have the temperature and humidity requirements been satisfactorily met in the
storage area?
Is your room equipped with a remote or fixed temperature and humidity

(Recommended)
monitoring tool? Sensor loggers may help to control environmental conditions.
Is the print production area free from dirt and dust?
Does the print production area have sufficient lighting?
If using the natural cooling unit, is it stored in a dust free and well ventilated area? (Required if using the natural cooling unit)
Have you met or exceeded all the requirements specified in the site preparation
(Required)
guide?
Date of site preparation completion
Site preparation guide edition number 4
Company owner or EHS manager signature

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HP Jet Fusion 5200 Series

2 Site preparation requirements for the printer ...................................................................................................................................... 8

3 Site preparation requirements for the processing station ............................................................................................................... 24

4 Plan your computer and network environment ................................................................................................................................ 35

5 Site preparation checklist ...................................................................................................................................................................... 48

Remember to fill in the mandatory Site preparation checklist on page 48.

● Site preparation guide (this document)

● HP SmartStream 3D Build Manager User Guide

● HP SmartStream 3D Command Center User Guide

Site preparation overview

● Modifications to the installation area

● Planning the production area

● Mechanical, electrical and environmental specifications

● Computer and network connectivity

● Contracting a specialist mover with a forklift and/or suitable moving equipment

● Environmental, health, and safety

ENWW System configuration 1

● Architectural and planning requirements

● Applicable laws, regulations, and standards

● Prepare the site for unloading.

● Supply all necessary emergency equipment.

2 Chapter 1 Overview ENWW

For PA11 and PA12 material

● Manual or automatic operation

● Air pressure in the range 2–5 bar (29–72.5 psi)

● Glass beads of 210–297 µm (50–70 mesh) diameter

For TPU material

● Glass beads of 300–400 μm (40–60 mesh) diameter

Tools for working with TPU material

● Brushes (recommended), perhaps with polypropylene or nylon bristles

● Hand scraper or spatula (recommended)

● Hand scoop (recommended)

Emergency exits and first-aid stations should also be considered.

ENWW Customer responsibility 3

Required supplies and equipment

● One fusing agent cartridge

● One detailing agent cartridge

● Sheets of A3 or tabloid paper

● Explosion-protected vacuum cleaner compliant with the following normative specifications:

– Europe/IEC: Zone 22 or better, 200°C (392°F) or less

– US/NEC: Class II, division 2, 200°C (392°F) or less

And with the following additional specifications:

– Air flow: 250 m³/h (147 ft³/min)

– Depression: 19.6 kPa (2.84 psi)

– Power: 1800 W (2.4 hp)

● Temperature and humidity sensor with data logger

● Static earthing clamps

● Transportation tools to move the systems

● Interface to processing station

4 Chapter 1 Overview ENWW

– Standard to meet: ISO 2852 or DIN 32676 or BS 4825 (ASME BPE)

– Fitting diameter: 38 mm (1.5 in)

– Internal diameter of piping: approximately 36 mm.

– Maximum length of pipe routing: 10 m.

● Bulk discharging system

– You are recommended to use an explosion-protected bulk-discharging system to operate with

○ Europe/IEC: Zone 22 or better, 200°C (392°F) or less

○ US/NEC: Class II, division 2, 200°C (392°F) or less