System Design Verification Process Potential FMEA Number Project III

Subsystem Failure Mode and Effects Analysis Prepared By SAMUDRA INDONESIA

Component (Design FMEA) FMEA Date 20/11/2019
Design Lead SAMUDRA INDONESIA Key Date Revision Date 21/12/2019
Core Team See Project III R1 Report Page 1 of 6

Action Results
P

New RPN
New Occ
New Sev

New Det
S Potential Cause(s)/ D R Responsibility &
Potential Failure Potential Effect(s) r Current Design Recommended
Item / Function e Mechanism(s) of e P Target Completion Actions Taken
Mode(s) of Failure o Controls Action(s)
v Failure t N Date
b
Customer sends System, Customer needs 7 Human error 1 Design 3 21 Use Closed
in a quote Software, not fully met by configuration configuration 10/21/99
request for Integration and delivered tool. tool when
product. Shipping system. available.
requirements
overlooked by
customer.
Requirement Data entry error System 3 Human error 1 Order verified by 3 9 Continue order Closed
entered and compatability a configuration verification by 10/21/99
verified by Inside requirements tool. configuration
Sales in config. not evaluated by tool.
tool. config. tool.

Sales identifies Specific packing, On time delivery 7 Requirements 3 Customer 3 63 Publish Jun-00 Customer
need for CII or labeling and and integraty of Overlooked. Inspection comprehensive shipping
SHC shipping the product may Instruction/ procedure for requirements
requirements be compramised Special Handling the 1st Article reviewed by
may not be fully if this issue is Codes Process Process. quality
addressed. not addressed. 033-001-02 assurance in 1st
Article process.
Position of the Loss of business 1 Requirements 5 CII 033-001-006 1 5 Revisit contents Sep-00 OPEN 8/21/00
DHR in ICD with the Overlooked. of GE CII 033-
label packet not customer. 001-006 to
identified by GE. assure all
Requirment in requirements
Purchase are clearly
Specification for commumicated
mousepad, but to the
not identified on warehouse
Bill of Material. operators and
ICD Card quality
content technicians
requirements using these
not identified in documents.
Build Procedure.

1
QA and Pack Specific packing, Customer's full 7 Requirements 3 Customer 3 63 Continue Closed
and Ship Team labeling and expectations overlooked. requirements current pracices. 10/25/99
reviews shipping may not be physically
customer requirements realized. verified by
requirements may not be fully quality
during a 1st addressed. assurance
Article. during the 1st
Article process.
Inside sales Data entry error Order 1 Human Error 1 Customer 3 3 Continue Closed 1/25/00
submits Sales Processing Delay requirements current
Order verified by a practices.
Authorization TECenter
request to engineer.
TECenter.

TECenter Requirements Customer's full 3 Requirements 6 Customer 3 54 Continue Closed

Engineer reviews overlooked by expectations Overlooked. requirements current 10/25/99
the design to Engineer may not be verified by a practices.
determain if realized. TECenter
additional data engineer.
is required.

Appropriate Appropriate Order 1 Process Failure 1 Individuals are 1 1 Continue Closed 1/25/00
individuals are individuals not Processing Delay contacted to current
contacted to available. resolve issues. practices.
resolve issues.

Design Review is Requirements Customer's full 1 Process Failure 1 Customer 1 1 Continue Closed 1/25/00
completed. may not be expectations requirements current pracices.
complete may not be verified by a
realized. TECenter
engineer.

Another Requirements Customer's full 7 Process Failure 3 Customer 3 63 Continue Closed

engineer overlooked by expectations requirements current pracices. 10/25/99
performs quality two Engineer may not be verified by a
check of the realized. TECenter
design. engineer.

Completed Design Order 1 Process Failure 1 Verification is 1 1 Continue Closed 1/25/00

design verification Processing Delay sent to current pracices.
verification is misrouted appropriate
sent to organization.
appropriate
Requirements Requirements Customer's full 1 Process Failure 1 Requirements 1 1 Continue Closed 1/25/00
are defined and may be missed expectations are defined and current pracices.
capability to or capibilty to may not be to meet
meet/ accept meet realized. requirements.
requirements. overestamated

2
Inside Sales Wrong price and Customer's full 3 Process Failure 1 Price provided to 1 3 Continue Closed 1/25/00
quotes price and availability expectations customer current pracices.
availability provided to may not be
customer realized.

Customer sends Order misrouted Order 1 Process Failure 1 Reprocess Order 1 1 Continue Closed 1/27/00
in purchase Processing Delay current pracices.
order.
Inside sales Data Entry Error Order 3 Human Error 1 Reprocess Order 1 3 Continue Closed 1/27/00
places order on Processing Delay current pracices.
system.

Order approved Approval not Order 1 Process Failure 1 Expidite Process 1 1 Continue Closed 1/27/00
by Asset timely Processing Delay current pracices.
Management.

Order approved Approval not Order 1 Process Failure 1 Expidite Process 1 1 Continue Closed 1/27/00
by credit. timely Processing Delay current pracices.

Determaination All product (1) Product 5 Needed 3 Assure product 1 15 Continue Closed
made that required for the delivery date components are availability current 10/25/99
product is order may not requirements not available at before the order practices.
available for be available at may not be met. the time of need. commitment is
build. the start of the (2) Workspace given to
build. occupied for an customer.
order awaiting
Product is not
available for
integration of
other orders.

Inside sales Shipdates may Customer's full 1 Needed 1 Expidite Process 1 1 Continue Closed 1/27/00
expedites with not be accurate expectations components are current
Asset to provide may not be not available at practices.
ship date. realized. the time of need.

Order approved e-mail may be Order 1 Process Failure 1 Expidite Process 1 1 Continue Closed 1/27/00
by Asset Mgmt. misrouted Processing Delay current
and e-mail sent practices.
to Integration.

Project Manager Order Customer and 3 Processing 1 Project Manager 1 3 Continue Closed
reviews order for processing processing requirements order review. current 10/25/99
special or requirements needs not overlooked. practices.
internal may be identified could
instructions. overlooked prevent timely
processing of the
order.

3
Build document Documents do Order 5 Needed 3 Expidite Process 3 45 Continue Closed 1/27/00
bill of material not match Processing Delay components are Integration current
matched with not available at Center practices.
SCN. the time of need. Operations
Manual 093-009-
OPSMNL
Stock availability stock availability Customer's full 3 Needed 1 Expidite Process 1 3 Continue Closed 1/27/00
is checked and and dates may expectations components are current
delivery dates be inaccurate may not be not available at practices.
are aquired for realized. the time of need.
non stock items.

Order is Order may be Order 1 Process Failure 1 Expidite Process 1 1 Continue Continue
forwarded to misrouted Processing Delay current current
Production practices. practices.
Engineer for
review.
Determanation Need for 1st Customer's full 7 Requirements 3 Individuals are 5 105 Continue Continue
made for a 1st build may be expectations Overlooked. contacted to current current
Article build. overlooked may not be resolve issues. practices. practices.
realized.
Build document Requirements Customer's full 3 Requirements 3 Individuals are 3 27 Continue Continue
is reviewed and may be expectations Overlooked. contacted to current current
verified. overlooked may not be resolve issues. practices. practices.
realized.
Project Sales may not Order 3 Requirements 1 Individuals are 1 3 Continue Continue
management receive order Processing Delay Overlooked. contacted to current current
notifies sales status resolve issues. practices. practices.
with status of
order.
Asset Items may not Order 3 Needed 1 Expidite Process 1 3 Continue Closed 1/27/00
management be ordered Processing Delay components are current
places order for not available at practices.
non stock items. the time of need.

Order is Order may not Order 3 Requirements 1 Individuals are 1 3 Continue Closed 1/27/00
scheduled for be entered in Processing Delay Overlooked. contacted to current
production. schedule resolve issues. practices.
Whse Operator Parts may not Order 3 Requirements 3 Individuals are 1 9 Continue Closed 1/27/00
reviews parts to match Processing Delay Overlooked. contacted to current
SOA & SCN. requirement resolve issues. practices.

Whse. Operator All parts may Order 3 All components 3 Individuals are 3 27 Continue Closed 1/27/00
Unpack,Iinspect not reach Processing Delay are not available contacted to current
& Kit order. integration at the time of resolve issues. practices.
need. Integration
Kitting and
Packing 153-001-
01
Techs. Check Parts may not Order 5 All components 3 Individuals are 1 15 Continue Closed 1/27/00
product against match Processing Delay are not available contacted to current
SOW and build requirement at the time of resolve issues. practices.
Integration Materials may Order 7 All components 3 QA Inspection 3 63 Continue Closed 1/27/00
Techs. inspect not be compliant Processing Delay are not available and Test current
parts and at the time of Procedure 103- practices.
chassis. need. 001-03

No NT Resource Loss of business 1 Requirements 1 QA Inspection 5 5 Update Build Closed 8/21/00

Kit with the Overlooked. and Test Procedures to
Missing Video customer. Procedure 103- clearly define
Board 001-03 product
requirements
specific to the
model being
integrated.

Techs. Integrate System may be Order 7 Individuals are 7 QA Inspection 3 147 Continue Closed 1/27/00
& Power-Up integrated Processing Delay contacted to and Test current
System incorrectly resolve issues. Procedure 103- practices.
001-03

Integration System and Order 10 Needed 10 QA Inspection 1 100 Continue Closed 1/27/00
Techs. Test parts may not be Processing Delay components are and Test current
system. compliant not available at Procedure 103- practices.
the time of need. 001-03

Quality techs. Specific build On time delivery 5 Requirements 1 Individuals are 5 25 Continue
inspect product requirements and integraty of Overlooked. contacted to current
for build may not be fully the product may resolve issues. practices.
requirements. addressed. be compramised
if this issue is
not addressed.

IO panel not Loss of business 1 Human Error 5 Build Procedure 5 25 Update Build Closed 8/21/00
installed with the for individual Procedures to
Label on CPU customer. PathSpeed clearly define
Incorrect Model product
No feet or other requirements
components specific to the
installed model being
No extension integrated.
cables
Missing cables
IO panel gasket
not installed
Wrong ICD cards
provided
Dome calibrater
included
Change made Control of Order 1 Requirements 1 Individuals are 1 1 Continue Closed 1/27/00
after batch requirements Processing Delay Overlooked. contacted to current
release may be lost resolve issues. practices.

Order placed on Shiping Order 3 Requirements 3 Individuals are 1 9 Continue Closed 1/27/00
hold when deadlines may Processing Delay Overlooked. contacted to current
change is made. not be met resolve issues. practices.

Design Process Control of Order 3 Process Failure 1 Individuals are 1 3 Continue Closed 1/27/00
reinitiates requirements Processing Delay contacted to current
may not be resolve issues. practices.
complete
Whse. invoices Wrong Shipping On time delivery 7 Process Failure 1 Individuals are 1 7 Continue Closed 1/27/00
and ships order method may be and integraty of contacted to current
per customer's used the product may resolve issues. practices.
shipping be compramised
method. if this issue is
not addressed.

Quality techs. Specific packing, On time delivery 10 Requirements 3 Customer 3 90 Continue Closed 1/25/00
inspect labeling and and integraty of Overlooked. Inspection current pracices.
shipment for shipping the product may Instruction/
CII/SHC requirements be compramised Special Handling
requirements. may not be fully if this issue is Codes Process
addressed. not addressed. 033-001-02

Label on outside Loss of business 1 Human Error 3 CII 033-001-006 3 9 Revisit contents 11/09/2000
of box did not with the of GE CII 033-
match S/N on customer. 001-006 to
CPU. assure all
requirements
are clearly
commumicated
to the
warehouse
operators and
quality
technicians
using these
Product ships to Products On time delivery 7 Needed 3 Individuals are 7 147 Continue Closed 1/27/00
customer. misshipped and integraty of components are contacted to current
the product may not available at resolve issues. practices.
be compramised the time of need.
if this issue is
not addressed.

Coordinator Documents not Documents may 3 Documents may 1 Individuals are 1 3 Continue Closed 1/25/00
closes project & filed correctly not be not be contacted to current pracices.
files quality retrievable retrievable resolve issues.
records.