BSBADM502 Manage meetings Student Assessment Tasks

Assessment Task 3 Cover Sheet

Student Declaration
To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
 I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Gurpreet Singh
Student name

SCM1805
Student ID number

Student signature

26/07/2020
Date

Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

 My performance in this assessment task has been discussed and explained to me.
 I would like to appeal this assessment decision.
Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
BSBADM502 Manage meetings Student Assessment Tasks

Assessment Task 3: Informal meeting project

Task summary
This assessment task requires you, in the role of Operations Manager, to prepare for and conduct an
informal meeting with your team to discuss social activities for the team.

This assessment is to be completed in the simulated work environment at Strathfield College.

Required
• Access to textbooks/other learning materials
• Computer with Microsoft Office and internet access
• Meeting Policy and Procedures
• Space for a meeting and meeting roleplay participants

Timing
Your assessor will advise you of the due date of these submissions.

Submit
• Email regarding meeting arrangements
• Email with draft summary of the meeting outcomes
• Email with revised summary of the meeting outcomes

Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.

Re-submission opportunities
You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.

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BSBADM502 Manage meetings Student Assessment Tasks

Assessment Task 3 Instructions

Carefully read the following:

Grow Management Consultants has recently implemented a work-life balance policy.

The policy includes a new initiative to hold a quarterly social event for all staff.

As the Operations Manager for Grow Management Consultants, you have decided to have an informal
meeting with your staff to seek their ideas on social activities and to discuss timing (e.g. which days of the
week work best, what time). Note that the policy states that a maximum budget of $500 per activity may be
allocated and that activities may be held on Friday afternoons or after 5 pm on any other day of the week.

You should follow the Grow Management Consultants Meetings Policy and Procedures for informal
meetings.

Complete the following activities:

1. Develop a meeting agenda.

The agenda should conform to the Meeting Policy and Procedures.

It should clearly show the date and time for the meeting, as well as who is to attend the meeting
and items for discussion as per the scenario information and meeting policy and procedure.
Note that the meeting will last for about 15 minutes.

Your assessor will advise you of the date and time for the meeting.

Prior to the meeting, you will also be required to make notes on your own ideas for social
activities. Research and make notes on at least two ideas to take to the meeting.

- Meeting will be held on 23 July 2020 at 10:45 am.

- The meeting will be running for 15 minutes.
- To discuss the ideas on social activities for office staff which will be running on quarterly
based. All the Grow Management staff members must take part in the meeting and ask
them to do some research before the meeting to get some ideas on social activities they are
interested in doing.
- Please keep in mind our budget is $500 per activity.

2. Send an email to the staff who will attend the meeting.

The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
It should introduce and summarise the contents of the attachment.

Attach the meeting agenda to an email to the relevant staff members. The email should confirm
the meeting arrangements and include an outline of the agenda.

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BSBADM502 Manage meetings Student Assessment Tasks

Hi All,

I would like to inform you that Grow Management is going to introduce Social Activities in our
schedule for all staff members. The directors want to do something different for their employees as
everyone has contributed well to the business.
This calendar invite is for the meeting going to held on 23 July at 10:45 am to discuss the Social
activities you are interested in and I advise everyone to do some research before the meeting on
activities that we can add to our list. Please find the attached meeting agenda.

Thank You
Gurpreet Singh (Operational Manager)

Meeting Agenda

Meeting Date: 23 July 2020

Meeting Time/duration: 10:45 am (15 minutes)

Meeting Location: Staff Room

Attendees: All Grow Management Staff

Chair: Gurpreet Singh (Operational Manager)

Please bring &/or

Some Ideas on Social activities for office staff
research:

Agenda Items Time Allocated

1 Introduction to the Social Activity plan introduce by the Company for its 2 minutes
employees to balance the work life.

2 Suggestions from staff members on different types of activities.

8 minutes

3 Make a list of approved Activities.

3 minutes

4 Decide the Day of week and time for the activity.

2 minutes

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BSBADM502 Manage meetings Student Assessment Tasks

3. Conduct the meeting

You are required to run an informal meeting with the staff (roleplayed by your assessor and two
other students). Review the Meeting Policy and Procedures to make sure that you understand
the role and responsibilities of the Chair for an informal meeting, as well as the requirements for
minutes.

The Administration/Project Officer will be roleplayed by your assessor and the other two staff will
be roleplayed by two other students. Each student roleplaying a staff member will be briefed by
the assessor to research and make notes on their ideas for social activities to share at the
meeting.

Chair the meeting in accordance with the meeting policy and procedures. This includes:
• Introducing the meeting by stating the purpose of the meeting and encouraging all team
members to contribute
• Ensuring that the meeting follows the requirements of the Chairperson as outlined in
the meeting policy and procedure
• Ensuring that the meeting is kept to time and focused on the specified purpose

Conduct the meeting according to the agenda in the email ensuring that:
• You share your own ideas for social activities
• You seek the ideas from the staff team
• All ideas are discussed and at least four ideas are agreed on
• You facilitate a consensus on the best day and time for the social activities
• Explain that you will send an email to report on outcomes.

During the meeting, you are required to demonstrate effective communication skills as follows:
• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding.

4. Send an email to your team (your assessor).

You are required to demonstrate that you able to review and revise text, so this email will be the
draft version, and the next will be the revised version.
Assume that you have agreed on all of the social activities discussed at the meeting, as well as
the time that the activities will be conducted.
Draft an email to be sent to the team that briefly details the meeting outcomes and lists the
social activities agreed on, as well as the agreed times.
Finish the text with a note that you will be correcting the email and sending the corrected version
shortly.
This email should have the word “Draft” in its title.

Send the draft email to your assessor.

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BSBADM502 Manage meetings Student Assessment Tasks

Drafted Email to team.

Subject: Draft Social Event Plan

Hi all,

As per our discussion in the meeting this morning, I would like to share the planning of social events
agreed in the meeting. I appreciate you all for your ideas and contribution. Please go through the
following events and timing decided.

Social Events Date/Time

Meditation class 07/08/2020 @ 5:00 pm
Dance class 06/November @5:00 pm
Dinner 05/02/2021 @5:00 pm
Something touristy 07/05/2021 @5:00 pm

FYI, this is draft plan, I will send you through the revised plan shortly.

Regards,
Gurpreet Singh (Operational Manager)

5. Send an email to your assessor.

Re-open the sent email and carefully check it for spelling and grammar and ensure that it is a
true and accurate record of the meeting. This email gives you the opportunity to demonstrate to
your assessor that you are able to correct your own work accurately, so this email needs to
contain text that is an improvement on the previous one.
When finished, send this revised draft of the email to your assessor.
This email should have the word “Revised” in its title.
It should be sent within the timeframes set out in the Meeting Policy and Procedures.

Subject: Revised Plan

Hi all,

This is final/revised plan of all the agreed events going to be happen quarterly, I am delighted to let you
know that we have finalised all our events and time based on our meeting with staff members. I would like to
thank all of you once again for contributing your ideas and doing some research for these events and the
events will be sponsored by Grow Management Consultants.

Social Events Date/Time

Meditation class 07/08/2020 @ 5:00 pm
Dance class 06/November @5:00 pm
Dinner 05/02/2021 @5:00 pm
Something touristy 07/05/2021 @5:00 pm

Note: Please bring your cloths/shoes along with you on the day of even if required.
Will see forward to have fun with all of you on these work life balance events.

Stay safe and healthy.

Kind Regards,
Gurpreet Singh (Operational Manager)

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BSBADM502 Manage meetings Student Assessment Tasks

Assessment Task 3 Checklist

Student’s name:

Completed
Did the student: successfully Comments
Yes No

Develop a notice for an informal meeting according to

the Meeting Policy and Procedures?

Send the email to each identified meeting participant

at least two working days prior to the meeting?

Chair the meeting as required?

Conduct the meeting according to the agenda?

Include in the email a summary of the outcomes of

the meeting?

Correctly reflect meeting discussion in email

summarising meeting outcomes?

Check email for spelling and grammar and to ensure

that it is a true and accurate record of the meeting?

Make changes to email as required?

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name

Date

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