Table of Contents

ISLAMIC MANAGEMENT..................................................................................................................1
TELEKOM MALAYSIA BERHAD......................................................................................................3
ROSLI BIN MAN.................................................................................................................................4
Non-Independent Non-Executive Director (Chairman Of Telekom Malaysia Berhad ™).....5
SYABAS SDN BHD............................................................................................................................6
YB TAN SRI ROZALI BIN ISMAIL....................................................................................................7
Executive Chairman Of Syarikat Bekalan Air Selangor. (SYABAS)........................................8
MAYBANK...........................................................................................................................................9
DATUK MOHAIYANI SHAMSUDIN...............................................................................................11
Non-Independent Non-Executive Director (Chairman Of Maybank)......................................12
WHAT I LEARN.................................................................................................................................13
CONCLUSION..................................................................................................................................15
REFERENCE....................................................................................................................................17

1
ISLAMIC MANAGEMENT

Islamic Management is the ability to utilize both materials and human resources in order to
achieve the goals. Based on the teachings generated from the holy Al-Quran and As-
Sunnah (Provided guidance in making decisions). Islam is a comprehensive religion which
covers every single aspect of human activity. Islam is not a religion that only focuses on the
private life of individuals, but also covers and guides humans’ interaction and activities in
their daily lives. Despite the comprehensiveness of the Islamic teachings, limited studies
have been conducted to examine the practice of Islam in the management of business
processes in Muslim organizations. Therefore, this paper aims to investigate the
understanding of Muslim managers regarding Islamic management in their organization. The
study utilizes a qualitative research design by means of in-depth interviews with the selected
Muslim managers from the prominent Muslim organizations in Malaysia. The findings of this
study indicate that Muslim managers in Malaysia have great understanding of Islamic
management practices and they have implemented these practices in their organizations.
However, there is a great opportunity for improvement in the future with regards to Islamic
management practices. The implication of this study is also discussed.

As a religion, Islam brings a great impact on Muslims as human beings. It helps improve
themselves to work and perform better (Mohiuddin, 2012). As a Muslim, the teachings and
practices of Prophet Muhammad (Peace Be Upon Him) and his companions should be
closely followed in the management of self, organization and even the state. Islamic
management practiced by former Muslim civilization was so successful that the Muslims
were able to conquer half of the world (Mohiuddin, 2007). However, the process of digging
the lesson and principles requires an in-depth study of history and authenticity on the part of
the person doing the work. Currently, studies done on the Islamic management can be
considered as still lacking as compared to the western management literatures. Moreover, in
contrast to Islamic economics and Islamic Banking and Finance (IBF), discussion and
publications on Management from Islamic perspective (MIP) are rare (Ismail, 2012). For the
purpose of this paper, management from Islamic perspectives is referred to as Islamic
management.

Islam is a comprehensive, integrated and holistic religion that governs and interweaves all
aspects of life (Ahmad, 2007). Besides, Islam not only concerns about the worldly matters
but also the hereafter since everything done

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by mankind in this world has the ultimate end to seek Allah’s pleasure. Therefore, to achieve
the ultimate ends, man should follow the rules and guideline provided by the Almighty. The
objective of man’s creation is to worship Allah. It is clearly stated in the Holy Qur’an:

“And I (Allah) created not the jinn and mankind except that they should worship Me
(alone)” (Holy

Qur’an, 51:56).

Al-Attas (2001) claimed that everything in Islam is ultimately focused on the akhirah-aspect
(the hereafter) without thereby implying an attitude of neglect or being unmindful of the
duniya-aspect (worldly)

Management Functions in Islam have 4 functions, consist of planning, organizing, leading,

and the last one is controlling.

Tawhid/Unity, Tauhid Rububiyyah and Tauhid Uluhiyyah are the principle of Islamic
Management.

Surah Al-Imran 19, : Truly, the religion with Allah is Islam. Those who were given the
Scripture (Jews and Christians) did not differ except, out of mutual jealousy, after
knowledge had come to them.

3
TELEKOM MALAYSIA BERHAD

Telekom Malaysia Berhad (TM) is a Malaysian telecommunications company, with a history

dating back to 1946. Beginning as the national telco for fixed line, radio and television
broadcasting services, it has evolved to become the largest broadband services provider,[4]
in addition to offerings in data, fixed-line, pay television and network services. The company
sees itself as transforming the way Malaysians connect, communicate and collaborate, with
a strong emphasis on innovation. Most recently this has seen TM venture into the Long
Term Evolution (LTE) space with the launch of TM go, its first 4G offering. Subsequently,
rebranded the 850 MHz service as unifi Mobile in January 2018.

With a total of 2.23 million broadband subscribers in 2014,[5] unifi is Malaysia's first high-
speed fibre optic broadband service. It has been acknowledged as one of the fastest and not
the highest cost in the world, after its rollout in 24 months.[6]

Given the rate at which Malaysians are adopting digital technology, TM represents one of
the largest government-linked companies in the country, with more than 28,000 employees
and a market capitalisation of more than RM25 billion.

4
ROSLI BIN MAN

Non-Independent Non-Executive Director (Chairman Of Telekom

Malaysia Berhad ™)

Rosli bin Man occupies the position of Non-Independent Non-Executive Chairman for
Telekom Malaysia Bhd. He is also Assistant Controller at Jabatan Telekom Malaysia. In his
past career he was Managing Director at Prismanet Sdn Bhd.

Rosli, age 66, a Malaysian has more than 32 years of experience in the telecommunications
industry, before he resigned as an Independent Non-Executive Director of Telekom Malaysia
Berhad ™ in2008. Since then, he has immersed himself in consultation works before
returning to TM as its Non-Independent Non-Executive Chairman on 3 December 2018.

He first joined the telecommunications industry in Jabatan Telekom Malaysia in1976 as

Assistant Controller where he gained wide exposure in telecommunication services including
the task to implement the country’s first mobile telecommunication service i.e, ATUR 450.

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He than moved to the private sector by joining the Fleet Group as its Group Manager,
Technical Services in 1985. From 1988 19 1996, he was instrumental in setting up the first
privately owned telecommunications company in Malaysia, the then Celcom (Malaysia) Sdn
Bhd (Celcom), catering to the cellular telecommunication business. As Managing Director
and held the position until November 1998. In July 2000, he joined Natrindo Telpon Sellular
(NTS), the GSM 1800 cellular operator in East Java, Indonesia as Chief Operating Officer.
He left NTS in January 2002.

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SYABAS SDN BHD

The Selangor water works provides water supply to the state of Selangor as well as the
federal territories of Kuala Lumpur and Putrajaya in Malaysia. The raw water are sourced
mostly from surface water collected by several dams, lakes and rivers, and treated at nearby
water treatment plants. The Selangor water works is run by Syarikat Bekalan Air Selangor
(SYABAS), which is a subsidiary of Pengurusan Air Selangor Sdn Bhd, Selangor State
owned company.

7
YB TAN SRI ROZALI BIN ISMAIL

Executive Chairman Of Syarikat Bekalan Air Selangor. (SYABAS)

Tan Sri Rozali Ismail is a member of a business and Malay. Currently he holds the position
of executive chairman of the concessionaires, Selangor Water Supply Company (SYABAS)
and also president of the Selangor Malay Chamber of Commerce Malaysia (DPMMS). He is
also the founder and Executive Chairman of Puncak Niaga Holdings Bhd. He was included
in the list of 40 richest people in Malaysia according to Forbes magazine in 2010.

In politics, he is the former treasurer of UMNO Selangor and also Hulu Selangor.

In addition Rozali Ismail is the Chairman of the Sultan Idris Shah Polytechnic Advisory
Committee (PSIS) which is located near Omar Omar's Chart in Sabak Bernam.

He received the Socrates Award. The award recognizes global business leaders who are
constantly striving to create their own way of promoting the exchange of ideas and

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experiences among the international community in economics, politics, education and
culture.

The award demonstrates PNHB's excellent ability in managing and operating large-scale
water supply projects in Malaysia, particularly in Selangor, Putrajaya and Kuala Lumpur

9
MAYBANK

Malayan Banking Berhad is a Malaysian universal bank, with key operating "home markets"
of Malaysia, Singapore, Philippines and Indonesia. According to the Brand Finance report,
Maybank is Malaysia's most valuable bank brand, the fifth top brand in Asean and ranked
83rd in the world’s most valuable bank brands.

Maybank is Malaysia's largest bank by market capitalisation and total assets and one of the
largest banks in Southeast Asia, with total assets exceeding US$165 billion and having a net
profit of US$1.75 billion for 2015,

Maybank is also ranked 91st in The Banker's 2015 Top 1000 World Banks (as at July 2015)
and is ranked 362 in the Forbes Global 2000 Leading Companies (as at June 2016).

Maybank is the largest public listed company on Bursa Malaysia, the Malaysian stock
exchange, with a market capitalisation of US$19.1 billion as of 31 December 2015.

Maybank's Islamic banking arm, Maybank Islamic, is ranked as the top Islamic bank in Asia
Pacific and fifth in the world in terms of assets.

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Maybank's network spans across all 10 ASEAN nations as well as key Asian countries and
global financial centres with a network of 2,400 offices worldwide with more than 45,000
employees.

11
DATUK MOHAIYANI SHAMSUDIN

Non-Independent Non-Executive Director (Chairman Of

Maybank)

Datuk Mohaiyani Shamsudin was appointed as a Non-Independent Non-Executive Director

and Chairman of Maybank on 1 April 2017. She was previously an Independent Non-
Executive Director of Maybank from August 2011 to March 2017.

She was with Amanah Chase Merchant Bank Berhad and Seagrott & Campbell Sdn Bhd
before starting her own stockbroking company, Mohaiyani Securities Sdn Bhd in 1985 and
assumed the role of Managing Director. During her active involvement in the stockbroking
industry, she was appointed as Deputy Chairman of Kuala Lumpur Stock Exchange (now
known as Bursa Malaysia Berhad) and Chairman of Association of Stockbroking Companies
Malaysia. She had also been appointed as a member of several high level national working
groups such as National Economic Action Council (NEAC), National Economic Consultative
Council II (MAPENII), National Information Technology Council (NITC), Ministry of Finance
High Level Finance Committee for Corporate Governance and National Advisory Council for
Women, Ministry of Women, Family and Community Development.

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Her current directorships in companies within the Maybank Group include Maybank
Investment Bank Berhad and Maybank Kim Eng Holdings Ltd. Currently, she serves as a
director of Universiti Teknologi MARA (UiTM), Capital Market Development Fund, Securities
Commission Malaysia as well as a member and trustee of National Heart Institute
Foundation, Perdana Leadership Foundation and National Council of Women's
Organisations Malaysia (NCWO).

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WHAT I LEARN

What I learn from leadership is be decisive. A reality for any leader is that many people need
decisions from me, and if I can’t make them quickly their organization is going to suffer. Get
high-level summaries, weigh the options and then make the call. Don’t agonize, over analyse
or second-guess ourself. Many times, no decision is worse than a wrong decision because
inaction paralyzes staff, prevents progress and destroys morale. Secondly is embrace
change. As a leader it’s our job to drive change, not avoid it. Why? Because technological
innovation can turn multi-billion dollar industries upside down overnight, and if we are too set
in your ways, you won’t see it coming. A big part of “seeing around corners” is being
proactive about change when things are working well before problems actually arise. Thirdly
is be inspirational. When the going gets tough, people need to feel that everything is going to
be OK. They inevitably look to their leaders for motivation and encouragement. Leaders
need to project hope and positivity, while keeping the organization focused by combating
weakness, negativity and mediocrity. Trust our talent, be bold and people will line up behind
us. Fourthly, I must to be empathetic. When I deal with a difficult conversation or negotiation,
I try to place myself in the shoes of the other person. Having empathy is crucial to leaders,
because we are constantly dealing with people management and communication. When us
are able to see things as the other person does, we are much likelier to come up with a
solution that the other person is invested in. Fifthly, we need to control our emotions. If I get
an email that makes me angry, I will type up a draft response that may be aggressive and
sharply worded. But I don’t send it. I sleep on it, and the next day I usually find my response
was driven by negative emotion and not appropriate. Our mood has a huge impact on your
judgment, and as a leader it’s your responsibility to manage your emotions mindfully. Sixthly,
be persuasive. Martin Luther King Jr. said, “A genuine leader is not a searcher for
consensus but a molder of consensus.” Effective leaders aggressively sell their vision, and
win over naysayers with substance and character. Remember, our job isn’t to please
everyone it is to get the job done right, even if that ruffles some feathers. Celebrate positive
results and have a concise message about why our path is the right one. Seventhly, anyone
who says they have all the answers is deluded or dishonest. Leaders know good advice is
worth its weight in gold and actively seek it out. Cultivate a group of people who know me
well, including perhaps a spouse, mentor or trusted friend. These people can be insightful in
pointing out a blind spot in your thinking, especially when they are not part of your everyday
decision-making process. The last point that I have learned is never stop learning. John F.

14
Kennedy said, “Leadership and learning are indispensable to each other.” Reading about
subjects outside of your day-to-day experience spawns creativity and new ideas that are
crucial to leadership. Personally, I try to read 30 to 40 books per year, because it simply
makes me smarter. I gravitate towards biographies, novels, and political or science non-
fiction, but let your own curiosity guide you.

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CONCLUSION

Leadership is lead to achieve an objective and compete to be ahead of others to seek the
pleasure of Allah and success in hereafter.

Leadership in Islam is a trust (amanah). It represents a psychological con-tract between a

leader and his followers that he will try his best to guide the to protect them and to treat them
fairly and with justice.

A simple definition is that leadership is the art of motivating a group of people to act towards
achieving a common goal. In a business setting, this can mean directing workers and
colleagues with a strategy to meet the company's needs.

This leadership definition captures the essentials of being able to inspire others and being
prepared to do so. Effective leadership is based upon ideas (whether original or borrowed),
but won't happen unless those ideas can be communicated to others in a way that engages
them enough to act as the leader wants them to act.

Put even more simply, the leader is the inspiration and director of the action. He or she is the
person in the group that possesses the combination of personality and leadership skills that
makes others want to follow his or her direction.

Leadership requires traits that extend beyond management duties. To be effective, a leader
certainly has to manage the resources at her disposal. But leadership also involves
communicating, inspiring and supervising - just to name three more of the primary skills a
leader has to have to be successful.

Islam is the guide to eradicate all problems in our social life. Allah (Swt) has addressed the
believers as Ummah, which implies the necessity of leadership in Islam. Allah says to his
Prophet Mohammad (Sm) "...I have perfected your religion for you, completed My favor upon
you, and have chosen for you Islam as your religion" (Surah Al-Maidah). Mohammad (Sm)
says "Every one of you is a shepherd and every one of you is responsible for what he is
shepherd of" (Sahih Al Bukhari). Islam as a complete code of life has a set of principles,
guidelines for managers to lead the human resources in an organization. This study is an
attempt to find out the basic guidelines laid down in Islam for managerial leadership. It has
pointed out the operational principles of managerial leadership, managerial grid theory,
leadership continuum, team building- team spirit and qualities of a managerial leader from
the Islam perspective.

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Be hold! Everyone of you is a leader and you shall be asked about those you lead.
Imam is a leader over the people and shall be asked about them; a man is a leader of
the house and shall be asked about his households; a woman is a leader over her
children and shall be asked about them (Reported Abdullah Ibn Omar in Bukhari and
Muslim)

(They are) those who, if we establish them in the land, establish regular player and
give regular charity, enjoin the right and forbid wrong; with Allah rests the end (and
decision) of (all) affairs. (Al-Qur’an, 022,041 (Al-Hajj)

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REFERENCE

https://www.slideshare.net/amirunkhan7/chap-10-25127502

https://en.wikipedia.org/wiki/Telekom_Malaysia

https://en.wikipedia.org/wiki/Selangor_water_works

https://en.wikipedia.org/wiki/Maybank

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