Professional Documents
Culture Documents
A Brand That Listens To Its Customers
A Brand That Listens To Its Customers
Group 1
About the brand
● It is a German brand of shoes known for their contoured cork footbeds (soles)
● Founded in 1774 by Johann Adam Birkenstock
● Headquartered in Neustadt Wied, Rhineland-Palatinate, Germany
● Original purpose was to create shoes that support and contour the foot, compared to the flat
shoes during that time.
● In 1896 The Fussbett (footbed) was created and by 1925 Birkenstocks were sold all over
Europe
● In 1966 Margot Fraser began importing Birkenstock from Germany giving rise to Birkenstock
USA.
● Currently it is being sold in 100 countries including, Brazil, China, Spain, Dubai, Denmark and
Hong Kong
● Over the last few years, Birkenstocks share has risen by 30%
What Problem Is It Solving?
During the 20th Century
● Environmental-friendly products
○ Reduce energy consumptions and
uses organic products
● Diversity and inclusivity
● Health and wellbeing
Size of tribe
● Large tribe
○ Wide range in terms of target
audience
○ Currently very popular
● 25 million pairs sold in 2017
● Has become progressively more
popular over the past few decades
Target Audience
➢ Primarily women are Behavioral
targeted ➔ Loyal customers
➢ Typically, in their 20s and
➔ Everyday wear
30s
➢ (Upper) middle to upper ➔ Value Comfort
class
Psychographic Geographic
➔ Fun and outgoing ➔ Urban setting
➔ Like exploring ➔ City life
➔ People with a “chic” style ➔ Hot/humid
➔ Fashionable/trendy climate
➔ Like walking ➔ European region
Impact on their Tribe
https://www.birkenstock-group.com/de/en/company/history/
https://www.completebirkenstock.com/pages/why-birkenstock
https://www.japantimes.co.jp/news/2017/11/29/business/corporate-business/birkenstock-looks-step-japan-sales-mix-
tradition-bold-new-ideas/#.Wwb5AC-ZOT8
https://medium.com/@tonilawrence_62979/birkenstock-sandals-d89ce7314f6e#:~:text=The%20demographic%20tha
t%20the%20advertisement,the%20price%20of%20the%20shoes.
https://www.encyclopedia.com/sports-and-everyday-life/fashion-and-clothing/clothing-jewelry-and-personal-adornm
ent/birkenstock
https://www.pinterest.com/pin/101119954108592432/
https://en.wikipedia.org/wiki/Birkenstock
https://prezi.com/08ibw6dsmscy/marketing-plan-birkenstock-company/
https://www.birkenstock-group.com/de/en/detail-press/newsroom/strategic-development-of-the-japan-business/
https://www.adweek.com/brand-marketing/birkenstock-ads-boast-shoes-fine-design-tagline-cites-german-engineerin
g-feet-25808/