CCG Office 365 Overview

Guaranteed 99.
9%
uptime – financially
backed service level
agreement
24/7 phone support for

critical issues
Premium anti-malware
protection & anti-spam
filtering
Succeeding in professional services requires finding and Hosted Email:

Business-Class
sharing insightful solutions and guiding clients whenever
Shared calendars
they need you. Whether you’re in your office, on the 50GB storage per user
road, or at a client location, you need instant access to
the people, documents, and information that keep you
productive and help you get work done.
1TB of file storage &
Our partnership with Microsoft allows us to offer the sharing per user
Microsoft Office 365 Suite of products. Whether you are
a small, mid-sized or large business, we can help cater a
specific plan for you.
Pay-As-You-Go
Office 365 gives you the familiarity and power of Office subscription pricing
model
with the flexibility of the cloud. With Office in the cloud,
your applications, files and emails are with you wherever
you go, whether you’re working offline at your desktop,
online, or on one of your devices. Edit files at your PC or Consolidated
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Office 365 gives you the freedom to work on the go, Tripoli, LEBANON
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across all your devices.
Create, Edit,
Office 365 is your

Store and Business-Class and Share on
Share in the Email and More Mobile
Cloud D evices
Office
Applications
Unlimited
Online
Meetings
modern business
Enterprise
Social
Guaranteed
Uptime and
24/7 Support
Enterprise-
Grade
Security and
Controls
in the cloud.
With Office 365, you get the
latest Office applications –
and much more.
At Its heart is Office itself—the familiar Office Always up to date. Never buy
a new version of Office again!
applications businesses use every day—now
offered as a cloud service, so it’s always up to date. Each user can install Office on
But Office 365 is also so much more. It’s about up to 5 PCs or Macs.
bringing enterprise-grade services to organizations Save to the cloud for backup

of all sizes, from online meetings to sharing and anywhere access.
documents to business-class email. Use Office on your smartphone
and tablet.
Business-class email Gain large, 50GB mailboxes that can send messages up to 25MB in size, with contacts
shared calendars, and spam and malware protection that stays up to date. Built with Exchange email technology,
the leading email solution for business around the world. Use your own custom domain for your professional
email address, connect with Outlook for fully featured offline support, and access email via any modern web
browser. Available on your PC or Mac, as well as Windows Phone, iPhone, Android, and Blackberry devices.
Online meetings Hold scheduled or ad hoc Online document storage and file sharing
online meetings for up to 250 participants, with Get 1TB of space in the cloud to store, backup, and
screen sharing, audio and video, virtual whiteboards, easily share files. Files are accessible from almost
polls, and shared notes. Partners and customers can any device, also synchronized offline and available
fully participate through any HTML5 browser. without an Internet connection.
Private social networking and collaboration Technical support Have confidence knowing
Set up a social network that helps your company that your Office 365 subscription comes with 24/7
stay connected, share information across teams,and technical support by a global network of experts,
make faster, more informed decisions. with 1 hour response time for critical, service-
impacting events.
Simplified IT management Reduce headaches Financially-backed SLA Get peace of mind

by reducing your IT infrastructure. Content lives knowing your services are available when you need
safely in globally-distributed datacenters with them with a financially-backed 99.9% uptime service
continuous backup and disaster recoveryabilities. level agreement.
Office 365 changes how work is done…
Get work done from anywhere Wherever your Work better together—simply Office 365
people are, online or offline, they can get to—and offers business-class email, shared calendars, IM, web
work with—the most up-to-date versions of the files conferencing, and access to the most up-to-date
and tools they need to get things done. And they can documents stored in the cloud. You can work together
do it on virtually any device. in real time without compromising security.
…and how companies consume IT.

Reduce your capital expenditure Office 365 Be always up to date Since Office 365 is in the
is available as a simple monthly subscription. Avoid cloud, it is always up to date. No patches or software
large up-front costs for new software while moving upgrades necessary. Microsoft is adding new value
the cost of IT from capital to operating expense. and capabilities on a monthly basis.
Cut hardware and energy costs Without License per user Simplify licensing while providing
servers to run for email, websites, and document each user access to business critical technology on 5
storage, you can reduce energy costs and save by PCs/Macs and 5 mobile devices. Save money when
no longer purchasing new server hardware. compared to traditional, per-device licensing.
Scale your business quickly Office 365 grows License what you need Office 365 provides many
with you. Adding a new user is as simple as buying an plans to fit the right capability needs and price points
additional license. for each user in your organization.
Connect with business-class
email in Office 365.
With shared calendars, real-time contact availability, and powerful privacy features, Office 365lets you connect
more closely with your customers.
Stay protected from malware and spam with

always up-to-date security and email protection
Schedule meetings Keep important

easily with shared emails with up to
calendars 50GB mailbox space
Connect
with social
networks
such as Facebook and
LinkedIn to see
your contacts'
updates from
within the contact card
Learn more at Office.com/business

Business is better with
Connect with business-class email
With Office 365, your email is hosted in geographically-distributed data centers with
continuous data backup, has premier
disaster recoverycapabilities, and has a team of security experts monitoring it around the clock. Other features include:
Large mailboxes Each user receives 50GB of Custom domain Ability to use your own custom domain
email storage and can send messages up to as your email address—>you@yourbusiness.com.
25MB insize.
Outlook support Connect supportedcopies of Guaranteed uptime Get peace of mind knowing your
Outlook and get access to mail, contacts, and email will be available when you need it, with a
calendars with fully-featured offline support. financially-backed 99.9% uptime service level agreement.
Mobile access Available from all phones Secure and protected Defend against malware and
and tablets that can receive email, including spam with built-in filters that are frequently updated to
Windows Phone, iPhone, iPad, Android, and addressnewthreats.
Blackberrydevices.
Web-based access Access email through any Shared calendar and contacts Users can access
modern web browser using the Outlook Web contacts, groups, conference rooms, and tasks across a
App, which provides a premium browser-based company-wide address list to quickly gain information
experience that matches the look and feel and schedule meetings.
of Outlook.
How can I buy email in Office 365?

All of these Office 365 plans include business class email as mentioned above and can be
combined together. Exchange Business Business
Online Essentials Premium
Price/user/month $USD (with annual commitment) $4 $5 $12.5

Details
Core
Seat Cap Unlimited 300
24/7 phone support from Microsoft1 All issues Critical issues
Features noted above   
Exchange Active Sync, IMAP and POP support   

Features
Basic
Ability to delegate access to mail andcalendar   
Distribution groups, shared company contact lists   
Calendar sharing, conference room management   
On-premises Active Directory synchronization for single sign on   

Advanced
Licensed for hybrid deployment with on-premises servers

Features

Email compliance features: eDiscovery, transport rules, journaling, S/MIME,
  
retention tags &policies,
Email protection features: Message Encryption, IRM using Azure RMS ○2 ○2 ○2
Office
Full Office Desktop Apps (Outlook, Word, Excel, PowerPoint, etc.) 

iPad, Windows RT& smartphone apps 
1TB cloud storage (OneDrive for Business)  

Additional
Online Meetings with web conferencing, IM, video, presence (Lync)  
Team collaboration sites & internal portals (SharePoint)  
Private social networking(Yammer)  
1. Business plans include business hours support for all non-critical issues.
2. Available with add on purchase of Azure Rights Management.
Create, Edit,
Office 365 is your complete
office in the cloud.
St ore and Business-Class and Share on
Cloud Devices
At its heart is Office itself—the familiar

Office
Unlimited
Online
Office applications businesses use every Always up to date. Never buy
Applications
Meetings day—now offered as a cloud service, so it’s a new version of Office again!
always up to date. But Office 365 is also so Each user can install Office on
up to 5 PCs or Macs.
Enterprise- much more. It’s about bringing enterprise-
Guaranteed
Enterprise
Uptime and
Grade
Security and grade services to organizations of all sizes, Save to the cloud for backup
Social
24/7 Support Controls and anywhere access.
from online meetings to sharing
Use Office on your
documents to business-class email. smartphone and tablet.
Business-class email Large, 50GB mailboxes that can send messages up to 25MB in size, with contacts, shared calendars and
spam and malware protection that stays up to date. Built with Exchange email technology, the leading email solution for
business around the world. Use your own custom domain for your email address, connect with Outlook for fully featured offline
support, and access via the web through any modern browser. Available on your PC or Mac, as well as Windows Phone, iPhone,
Android, and Blackberry devices.
Online meetings Hold scheduled or ad hoc online Online document storage and file sharing 1TB of space
meetings for up to 250 participants, with screen sharing, in the cloud to store, backup, and easily share files. Files
audio and video, virtual whiteboards, polls, and shared are accessible from almost any device, and can be
notes. Partners and customers can fully participate synchronized offline and made available without an
through any HTML5 browser. Internet connection.
Private social networking and collaboration A social Technical support Telephone support for setup and
network that helps your company stay connected, share deployment issues, as well as online answers, how-to
information across teams, and make faster, more resources, and connections with the Office 365 customer
informed decisions. community for additional help.
Simplified IT Management Reduce headaches by Financially-backed SLA Get peace of mind knowing your
reducing your IT infrastructure. Content lives safely in services are available with a financially-backed 99.9%
globally-distributed datacenters with continuous backup uptime service level agreement.
and disaster recovery abilities.
Office 365 and the cloud changes how work is done…

Get work done from anywhere Wherever your people Work better together—simply Office 365 offers
are, online or offline, they can get to—and work with— business-class email, shared calendars, IM, web
the most up-to-date versions of the files and tools they conferencing, and access to the most up-to-date
need to get things done, and on virtually any device. documents stored in the cloud. You can work together
in real-time without compromising security.
…and how companiesconsume IT.

Reduce your capital expenditure Office 365 is available Be always up to date Since Office 365 is in the cloud,
as a simple monthly subscription. Avoid large up-front it is always up to date. No patches or software upgrades
costs for new software while moving the cost of IT from necessary. Microsoft is adding new value and capabilities
capital to operating expense. on a monthly basis.
Cut hardware and energy costs Without servers to run License per user Simplify licensing while providing each
for email, websites, and document storage, you can user access to business-critical technology on 5 PCs/Macs
reduce energy costs and save by no longer purchasing and 5 mobile devices. Save money when compared to
new server hardware. traditional, per-device licensing.
Scale your business quickly Office 365 grows with you— License what you need Office 365 provides many plans to
adding a new user is as simple as buying an additional fit the right capability needs and price points for each user
license. in an organization.
The Office you know.
The capability and flexibility
to elevate your business.
You don’t have to be a mind-reader to get into your customers’ heads. You just need the right tools to give
them what they want, when they want it. It’s not all about data and insights. It’s about serving yourcustomers
and earning their loyalty, every single day.
Get familiar, best-in-class Office tools that help your team

do more to serve customers—across different devicesand locations.
Over
1 billion
people use Office—
that's 1 in 7 people
on planet earth.

Get the full Office suite with Office 365…
When purchasing Office 365, customers receive an always up-to-date version of the full Office desktop applications including:
Outlook Manage your email, schedules, contacts, Word Create documents with style, polish work with
and to-do items. Outlook is the one place to go to others easily, and enjoy the new reading experience on
communicate withall of your important contacts. modern touch devices.
PowerPoint Easily work with others and design OneNote All your notes together and with you
beautiful presentations. Presenting tools help you anywhere. OneNote is your digital notebook for
deliver your ideas and impress your audience. capturing to-dos, meeting notes, and anything else
you need to remember.
Excel Excel gives you intuitive ways to explore your Publisher Use familiar, simple tools to create and
data. Quickly discover new ways to visualize your share professional-looking, personalizedpublications
data, and see your information in new depths. that make an impact.
…plus great new benefits provided by the cloud!

Office is delivered as a per-user subscription that is straightforward to download and install on your computer. No IT needed.
Be always up to date With Office connected to Use Office on your smartphone and tablet Access your
the cloud, you always have the latest version of documents and make edits on the go with Office apps for
the desktop applications, with unobtrusive iPad, Windows Phone, iPhone, and Android phones.
updates.
Use on 5 PCs and Macs Each user can use the Anywhere access to documents Office saves to your
Office desktop applications on 5 Windows PCs online storage by default, so your files are automatically
or Macintosh computers, at work or at home. backed up and linked to you virtually anywhere you go. No
more heading back to the office to get a file or document.
How can I buy Office in Office 365?

All of these Office 365 plansinclude the full Office suite as mentioned above and can Business
Business ProPlus E3
be combined in a single Office 365 account. Here few key differences between plans. Premium
Price $8.25 $12.5 $12 $20

customer
Seat Cap 300 (for each plan) Unlimited

Target
24/7 phone support from Microsoft 1 Critical issues All issues
Word, PowerPoint, Excel, Outlook, OneNote, Publisher on Windows PCs    

Office for Mac 2011    
Office apps
iPad, Windows RT& smartphone apps    
Office Online    
Access  
Active Directory integration    

Licensed for hybrid deployment  
Support for shared computer activation (RDS scenarios)  

Office features
Enterprise Excel BI features: PowerPivot, PowerQuery (enterprise data),

 
PowerView, spreadsheet controls (compare/inquire)
Advanced
IT controls: group policy, app telemetry, update controls  
Support for Enterprise voice  
1TB cloud storage (OneDrive for Business)    

services
Email, calendar (Exchange)

Online
 
Online meetings, instant messaging (Lync)  

St ore and
Create, Edit, Office 365 is your complete
Business-Class and Share on
Cloud
D evices

Office
Unlimited Office applications businesses use every
Online
Applications
Meetings day—now offered as a cloud service, so it’s
always up to date. But Office 365 is also so
Guaranteed
Enterprise
Social Uptime and
Grade
Security and grade services to organizations of all sizes,
24/7 Support Controls
documents to business-class email.
Business-class email Large, 50GB mailboxes that can send messages up to 25MB in size, with contacts, shared calendars, and
through any HTML5 browser. Internet connection.
globally distributed datacenters with continuous backup uptime service level agreement.
Office 365 andthe cloud changes how work is done…

in real time without compromising security.
…and how companiesconsumeIT.
for email, websites, and document storage, you can user access to business-critical technology on 5 PCs/Macs
Store, sync, and share at
the speed of business.
Productivity means keeping track of work and who owns what. Office 365provides one central, secureplace to
access and collaborate on work, helping you and your team stay on the same page.
Simultaneously sync files to your devices and the cloud
Provide Easily control document access and data

management with per-user permissions
document
feedback through
comments and familiar
social experience
Gain offline
access to your
documents and
automatically
re-sync once
back online

Personal online file storage, synchronization and sharing…
OneDrive for Business provides a simple and secure location where people can store, sync, and share their work files.
Top features include:
1TB of secure online storage Safely store, backup, and Accessible on any device Documents can be accessed
share all your valuable work files. Easily edit files in the from any device through a supported browser or by using
browser with Office Online or open directly in therich native applications on Windows 7–8.1, Windows RT, iOS,
Office desktop apps. Android, and Windows Phone devices.
Simple sharing with anyone Private by default, safely Collaborate in real time Work simultaneously on your
share your files with others both inside and outside your documents with others using Office Online or the
company. Easily manage who can access or edit your files. traditional Office desktop apps. Track changes and view
previous versions with automatic versioning controls.
Available offline Files can be synchronized offline and Easy to learn and use Seamlessly integrated with Office
available without an Internet connection. Offline edits will and Windows. Save directly to the cloud from the Office
automatically sync the next time you connect to the desktop applications. Move, rename, and delete files
Internet. directly in File Explorer on your PC.
…with the manageability you need and security you cantrust.

OneDrive for Business is run in Microsoft’s geographically-distributed data centers with continuous data backup and
premier disaster recovery capabilities with security experts monitoring it around the clock.
Protect your critical business information Cloud saved Mange access with ease OneDrive for Business provides
files are not lost when local hard drives fail or are stolen, or if granular control of capabilities like external sharing, offline
an employee leaves the company and takes the computer sync, and access permissions. Admins can generate standard
and files with them. and custom audit reports to understand usage.
Backed by Microsoft Store your files with the industry Unmatched service compliance OneDrive for Business in
leader in enterprise-grade software, not a startup or Office 365 is compliant with world-class industry standards,
consumer-focused company. Microsoft provides 24/7 phone including ISO 27001, EU Model clauses, HIPAA BAA, and
support and a 99.9% financially-backed uptime agreement. FISMA, and is verified by third-party auditors.
How can I get OneDrive for Business?

Business Business
Business
OneDrive for Business is available within all Office 365 suite plans. Here are few key Essentials Premium
differences between plans. Customers are able to combine plans as needed.
Price/user/month $USD (with annual commitment) $5 $8.25 $12.5
Details
Seat Cap 300

Core
24/7 phone support from Microsoft for critical issues 

1TB of OneDrive for Business storage per user   
Cross browser support (IE, Chrome, Firefox, Safari)   
OneDrive
features
Applications for Windows 7-8.1, Windows RT, iOS, Android   
Access thru Office Mobile apps for Windows Phone, Android, iOS   
Edit documents and collaborate in browser with Office Online   
Full Office Desktop Apps (Outlook, Word, Excel, PowerPoint, etc.)  
Office
iPad, Windows RT & smartphone apps  

On-premises Active Directory synchronization for single sign on   
Email - 50 GB email, contacts, shared calendars  
Additional
Online Meetings - Web conferencing, IM, video, presence  

Private social networking (Yammer)  
Team sites, internal portals (SharePoint)  
Create, Edit,
Office 365 is your complete
St ore and Business-Class and Share on
Cloud Devices

Unlimited
Online
Office applications businesses use every Always up to date. Never buy
Meetings day—now offered as a cloud service, so it’s a new version of Office again!
always up to date. But Office 365 is also so Each user can install Office on
up to 5 PCs or Macs.
Enterprise Grade
Security and grade services to organizations of all sizes, Save to the cloud for backup
Social
Controls and anywhere access.
Use Office on your
documents to business-class email. smartphone and tablet.
Business-class email Large, 50GB mailboxes that can send messages up to 25MB in size, with contacts, shared calendars and
through any HTML5 browser Internet connection.
globally-distributed datacenters with continuous backup uptime service level agreement.
Office 365 and the cloud changes how work is done…

in real time without compromising security.
…and how companies consume IT.

for email, websites, and document storage, you can user access to business critical technology on 5 PCs/Macs

CCG Office 365 Overview

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Guaranteed 99.

24/7 phone support for

Succeeding in professional services requires finding and Hosted Email:

Office 365 is your

bringing enterprise-grade services to organizations Save to the cloud for backup

Simplified IT management Reduce headaches Financially-backed SLA Get peace of mind

…and how companies consume IT.

Stay protected from malware and spam with

Schedule meetings Keep important

Learn more at Office.com/business

How can I buy email in Office 365?

Price/user/month $USD (with annual commitment) $4 $5 $12.5

Seat Cap Unlimited 300

24/7 phone support from Microsoft1 All issues Critical issues

Features noted above   

Exchange Active Sync, IMAP and POP support   

Ability to delegate access to mail andcalendar   

Distribution groups, shared company contact lists   

Calendar sharing, conference room management   

On-premises Active Directory synchronization for single sign on   

Licensed for hybrid deployment with on-premises servers

Full Office Desktop Apps (Outlook, Word, Excel, PowerPoint, etc.) 

1TB cloud storage (OneDrive for Business)  

Online Meetings with web conferencing, IM, video, presence (Lync)  

Team collaboration sites & internal portals (SharePoint)  

Private social networking(Yammer)  

At its heart is Office itself—the familiar

Office 365 and the cloud changes how work is done…

…and how companiesconsume IT.

Get familiar, best-in-class Office tools that help your team

Learn more at Office.com/business

…plus great new benefits provided by the cloud!

How can I buy Office in Office 365?

Price $8.25 $12.5 $12 $20

Seat Cap 300 (for each plan) Unlimited

24/7 phone support from Microsoft 1 Critical issues All issues

Word, PowerPoint, Excel, Outlook, OneNote, Publisher on Windows PCs    

iPad, Windows RT& smartphone apps    

Active Directory integration    

Support for shared computer activation (RDS scenarios)  

Enterprise Excel BI features: PowerPivot, PowerQuery (enterprise data),

IT controls: group policy, app telemetry, update controls  

Support for Enterprise voice  

1TB cloud storage (OneDrive for Business)    

Email, calendar (Exchange)

Online meetings, instant messaging (Lync)  

At its heart is Office itself—the familiar

Office 365 andthe cloud changes how work is done…

Simultaneously sync files to your devices and the cloud

Provide Easily control document access and data

Learn more at Office.com/business

…with the manageability you need and security you cantrust.

How can I get OneDrive for Business?

Seat Cap 300

24/7 phone support from Microsoft for critical issues 

Applications for Windows 7-8.1, Windows RT, iOS, Android   

iPad, Windows RT & smartphone apps  

Online Meetings - Web conferencing, IM, video, presence  

At its heart is Office itself—the familiar

Office 365 and the cloud changes how work is done…

…and how companies consume IT.

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