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  • New Action Plan HK 2020

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    Ruli Untaryo
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    The action plan outlines the Housekeeping department's goals for 2020. It includes intensive internal and external training programs to improve staff skills in service standards, safety procedures, and housekeeping competency. Renovation and maintenance projects are planned to update room and public area furniture as well as general cleaning. Key performance indicators include achieving 90% patient satisfaction with toilet cleanliness and revising standard operating procedures to maximize efficient cleaning and reduce costs.

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    NEW ACTION PLAN HK 2020

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    The action plan outlines the Housekeeping department's goals for 2020. It includes intensive internal and external training programs to improve staff skills in service standards, safety procedures, and housekeeping competency. Renovation and maintenance projects are planned to update room and public area furniture as well as general cleaning. Key performance indicators include achieving 90% patient satisfaction with toilet cleanliness and revising standard operating procedures to maximize efficient cleaning and reduce costs.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    507 views1 page

    New Action Plan HK 2020

    Uploaded by

    Ruli Untaryo
    The action plan outlines the Housekeeping department's goals for 2020. It includes intensive internal and external training programs to improve staff skills in service standards, safety procedures, and housekeeping competency. Renovation and maintenance projects are planned to update room and public area furniture as well as general cleaning. Key performance indicators include achieving 90% patient satisfaction with toilet cleanliness and revising standard operating procedures to maximize efficient cleaning and reduce costs.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    of 1

    ACTION PLAN 2020

    DEPARTEMEN : HOUSEKEEPING
    No DESCRIPTION Jan Feb Mar Apr Mei Jun Jul Aug Sep Okt Nov Des
    QUALITY
    INTERNAL & EXTERNAL TRAINING
    *INTENSIVE DEPARTMENT TRAINING
    ·         OUR STANDART SERVICE
    ·         SKILL IMPROVEMENT TRAINING
    *INTENSIVE INTERNAL TRAINING
    ·         CHARACTER FIRST
    ·         SERVICE EXCELENT
    ·         FIRE SAFETY
    *EXTERNAL TRAINING
    ·         TRAIN THE TRAINER
    1. ·         HOUSEKEEPING STANDART COMPETENCY
    COMFORT HOSPITAL
    *RENOVATION FURNITURE
    ·         ROOM FURNITURE
    ·         PUBLIC AREA FURNITURE
    *HK PERIODIC MAINTENANCE
    ·         GENERAL CLEANING PROJECT BY PROJECT TEAM
    QUALITY IMPROVEMENT
    ·         90% PASIEN MENDAPAT KEPUASAN KEBERSIHAN TOILET
    UMUM
    ·         FURNISH HOUSEKEEPING TROLLEY WITH STAF SAFETY
    EQUIPMENT
    ·         MAXIMIZING CLEANING BY INTEGRATED CLEANING
    MANAGEMENT
    ·         REVISE SOP
    COST
    REDUCE COST
    2.
    ·         EFECTIVE & EFICIENT CHEMICALS USING PROGRAM
    ·         EFECTIVE & EFICIENT GUEST SUPPLIES USING PROGRAM

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