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The 5S and Kanban Approach
The 5S and Kanban Approach
The 5S and Kanban Approach
1
Agenda:
1. Lean Introduction
2. Waste
3. The Lean Production House
4. What’s 5S Approach?
5. Why 5S?
6. How 5S?
7. What’s Standardization?
8. Why Standardization?
9. How Standardization?
10. What’s Kanban Approach?
11. Why Pull / Kanban?
2
12. How Pull Kanban?
1- Lean Introduction
3
What’s Lean?
• Lean = Thin, Slim, Size Zero.
• Lean: No waste.
4
What’s Lean Management?
• Lean management defines the value of a product or a service
from the customer’s point of view.
• What’s not adding a value to the customer / service / product is
considered as a waste.
• Lean Management: Elimination of the waste.
5
Customer’s eye glasses in defining VALUE
• Customers will evaluate your product or the service by looking at
how well this is going to fulfill their requirements.
• Customers do not mind how hard you work or what is the
technology you used to create the product or service you are
selling to them.
• Customers do not need to pay for the quality defects you have
removed from your production lines due to re-work.
6
The 4 Basics of lean Management
1. Value is defined from the customers point of view.
2. Waste is defined as anything that does not add value to the
end product.
3. Lean management talks about eliminating, not minimizing
waste.
4. The focus of Lean Management is on continual improvement
by finding and removal of the wastes.
7
8
What does Lean stand for?
Waste
Plan, Do,
Check, Act
(PDCA)
Standardization
9
What does Lean stand for?
Production
Customer Sales Development Purchasing Logistics
10
What does Lean stand for?
Lean supports a business from the Lean supports the entire supply
first customer idea to the final chain, from the customer to the
delivery of the product. supplier.
3. Suppliers,
Purchasing & SCM 2. Development
Pull, Kanban, … Standardization, …
4. Production
Leveling, Intralogistics,
Packaging, Delivery…
1. Customer
Product
Requirements, …
11
What does Lean stand for?
Lean supports a business from the Lean supports the entire supply
first customer idea to the final chain, from the customer to the
delivery of the product. supplier.
3. Suppliers,
Purchasing & SCM 2. Development
Pull, Kanban, … Standardization, …
4. Production
Leveling, Intralogistics, Production Plant
Packaging, Delivery… Let’s have a look inside the factory!
1. Customer
Product
Requirements, …
12
2- Waste
13
The 8 Waste of healthcare (DOWN TIME)
D: Defect.
O: Overproduction.
W: Waiting.
N: Non-Value added activities.
T: Transportation.
I: Inventory.
M: Motion.
E: Employees underutilized.
14
Examples of the 8 Wastes
1. Defects:
• Needle stick injury, missing patient information, wrong information communicated.
2. Overproduction:
• Excessive reporting, Unnecessary tests, Irrelevant information sent out.
3. Waiting:
• Inpatients waiting in ED, patients waiting for discharge, physicians waiting for test results.
4. Non-Value Added Activities:
• Re-Sticks, Multiple bed moves, re-testing, multiple assessments.
15
Examples of the 8 Wastes…
5) Transportation:
• Moving patients to tests, patients having to attend different departments.
6) Inventory:
• Patients waiting for clinic, lab samples for testing, stocks on wards, dictation waiting for
typing, backlogs.
7) Motion:
• Working across multiple sites, storage of consumables in disparate places.
8) Employees Under-Utilized:
• Physicians transporting patients, not fully using skill mix of staff.
16
Methods of Cost Reduction
Traditional Company Company implementing Lean- Management
• Reduce cost of materials / parts • Focus on eliminating the 7 wastes
used in production. (TIM WOOD):
• Reduce labor cost – wages, ➢Waste of Transportation.
expenses for welfare, etc. ➢Waste of Inventory.
• Reduce expenses on electricity, ➢Waste of Motion.
water, gas, insurance, ➢Waste of Waiting.
communication, etc.
➢Waste of Over processing itself.
➢Waste of Overproduction.
➢Waste of making Defects.
17
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4 steps to eliminate the waste
1. Identifying the fact that there are wastes to be removed.
2. Analyzing the wastes and finding the root causes for these
wastes.
3. Finding the solution for these root causes.
4. Application of these solutions and achieving the objective.
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4 steps to eliminate the waste
• When the 4 steps are done, go back to the step - 1 and continue
this loop over and over again.
• To become lean it is very necessary to understand the fact that
wastes are always there. You must be able to find out where
these wastes do exist.
• Wherever there is a waste, simply get rid of it.
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3- The Lean
Production House
21
Lean Production System
The toolbox for all lean activities
Total
Obeyaka / Inbound Mizusumashi / Safety / Heijunka /
Standardization Lean Training Productive
Lean Layout Milkrun Tow Train Ergonomics Leveling
Maintenance
3P /
Small-sized SMED 2-Box Jidoka /
Visualization Andon Pull / Kanban Design for
Packaging Changeover Principle Hanedashi
Manufacturing
Create a Vision
Lean Self-Assessment / Value-Stream-Design (VSD)
22
Lean Production System
(Examples)
23
Lean Production System
The toolbox for all lean activities
Introduction to the
Seven Types of Waste
Elimination of all Waste
Cost and Market Leadership
Total
Obeyaka / Inbound Mizusumashi / Safety / Heijunka /
Standardization Lean Training Productive
Lean Layout Milkrun Tow Train Ergonomics Leveling
Maintenance
3P /
Small-sized SMED 2-Box Jidoka /
Visualization Andon Pull / Kanban Design for
Packaging Changeover Principle Hanedashi
Manufacturing Introduction to the
Value Stream Design
Create a Vision
Lean Self-Assessment / Value-Stream-Design (VSD)
24
4- What is 5S
Approach?
25
Lean Production System
The toolbox for all lean activities
Total
Obeyaka / Inbound Mizusumashi / Safety / Heijunka /
Standardization Lean Training Productive
Lean Layout Milkrun Tow Train Ergonomics Leveling
Maintenance
3P /
Small-sized SMED 2-Box Jidoka /
Visualization Andon Pull / Kanban Design for
Packaging Changeover Principle Hanedashi
Manufacturing
Create a Vision
Lean Self-Assessment / Value-Stream-Design (VSD)
26
27
5-S Techniques
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5S Coaching
1 – Definition
What is 5S? 5
▪ 5S are 5 defined steps to achieve a clean and safe
work environment in your organization 4
▪ It can be applied on the shop floor as in the office,
though the focus lies on shop floor environments
3
2
Standardize
▪ Each of the 5 steps is sequenced. In order to reach
the next level, the first steps have to be achieved.
1
Sustain
▪ 5S is the foundation for all kind of sustaining
lean activities. Do not miss to apply 5S principles
Shine
Sort
before or during improving your processes
Set
29
5S Coaching
1.1 – Sort
What is “Sort”?
▪ Separating the needed from the not-needed.
▪ Tools you need only each day or several times per week
move close to the station and remove all the rest which
you do not need. If within 4 weeks you do not touch the
removed items, remove them completely from the shop
floor
30
5S Coaching
1.1 – Sort
▪ Work station filled with not required tools and ▪ Unneeded tools and devices removed from
equipment workstation
31
5S Coaching
1.1.1 – How to perform a Sorting Workshop?
4th Remove
32
5S Coaching
1.1.2 – The Red Tag Label
Category ▪ Apply the red tag on all items not necessarily needed
□ Equipment □ Tools □ Finished Good during the 5S workshop or activity
□ Instrument □ Inventory □ Machine Parts
□ Raw Material □ WIP □ Others _______________
▪ If the item will not be needed within 4 weeks, remove
Reason for Red Tag the red tagged item completely
□ Not required □ Aged /Obsolent □ Defect
□ Scrap □ Others ___________
Action to Take
□ Return to _________ □ Discard □ Move to Red Tag sorting station
□ Move to Storage site □ Others ___________
Additional Comments
_____________________________________________________________________
33
5S Coaching
1.2 – Set in Order (Straighten)
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5S Coaching
1.2 – Set in Order (Straighten)
Without With
Set in Set in
order order
35
5S Coaching
1.3 – Shine (Sweep)
What is “Shine”?
▪ Cleaning for inspection.
36
5S Coaching
1.3 – Shine (Sweep)
Without With
Shine Shine
37
5S Coaching
1.4 – Standardization
What means to
“Standardize”?
▪ Developing common methods for consistency.
38
5S Coaching
1.4.1 – 5S Audit Sheet
5S Audit Checklist
Date:
Station:
Qty of
Define which tools are needed Remarks Score
issues
Unneded tools, equipment and furnitures are at the work station
Organize
Sort /
▪ Use the audit sheet per production line to evaluate the level of 5S
▪ Implement weekly or monthly 5S audits to evaluate the improvement and push the staff to care about 5S
▪ Make sure to place the 5S result somewhere all employees can review, e. g. close to the entrance of the plant or shop
floor. Communicate the monthly result to your management
39
5S Coaching
1.4.2 – Standardization Work Sheet
▪ Use the standardization work sheet to define routines and processes, to make them measurable for all employees
▪ Just after defining the routines, you can push the staff to follow those rules and processes
▪ Make sure all definitions and instructions are easy to read and easy to understand. Place the instructions somewhere
close to the station to make sure the operators read them
40
5S Coaching
1.5 – Sustain
41
5S Coaching
1.5 – Sustain
How to sustain 5S?
42
43
5S SAMPLE (BEFORE & AFTER)
44
5S SAMPLE (BEFORE & AFTER)
45
5S SAMPLE (BEFORE & AFTER)
46
5S SAMPLE (BEFORE & AFTER)
47
5S SAMPLE (BEFORE & AFTER)
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2- INSTRUMENT STERILE STORAGE
ROOM
BEFORE 5S STERILE INSTRUMENT ROOM
Needs more space and shelves to sort and categorize Identify and label each section of instrument
each type of instrument sets
Arrange the items as “First IN First OUT” rule
Sort and re-arrange the instruments set and individual
pack items
BEFORE 5S STERILE INSTRUMENT ROOM
AFTER 5S STERILE INSTRUMENT ROOM
AFTER 5S STERILE INSTRUMENT ROOM
AFTER 5S STERILE INSTRUMENT ROOM
5- Why 5S ?
55
5S Coaching
2. 5S Benefits
Sort
• Removing unnecessary items gives us
Sort & Set in Order more working space resulting in the
“reduction of waste”.
• Setting in order increases the efficiency
• Mandatory for efficient work stations of finding the items therefore allowing
• Indicates a quality
Shine Shine & Standardization product and process
• Prevent overstocking
hence “reducing the
• Foundation for any lean and kaizen activity waste”.
56
5S
5S refers to the implementation
approach which is sequenced in
five steps. The goal of which is to
structure and organize a workplace.
It is the foundation for all lean
activities as it stands for discipline,
sustainability and reliability. Keep
workstations clean and according
to standards to increase efficiency.
57
The Fire Truck
Fire fighters have to react as quickly as
possible to prevent further damage in case of
a fire. For this reason, each action has to be
as precise and fast as possible.
When watching a fire truck very carefully you
will recognize how accurate each device and
tool is placed according to its probability to
be needed. Just as we have to do inside our
work area.
58
5S
Why do you have to implement 5S?
59
5S
Why do you have to implement 5S?
60
5S
Why do you have to implement 5S?
Visualization
Visualization means gaining control about Quality
your quality. 5S has a significant effect on
process visualization
Discipline
Improve your work culture and mindset Motivation
of your organization.
61
5S
Why do you have to implement 5S?
62
Enabler for:
Total
Obeyaka / Inbound Mizusumashi / Safety / Heijunka /
Standardization Lean Training Productive
Lean Layout Milkrun Tow Train Ergonomics Leveling
Maintenance
3P /
Small-sized SMED 2-Box Jidoka /
Visualization Andon Pull / Kanban Design for
Packaging Changeover Principle Hanedashi
Manufacturing
Create a Vision
Lean Self-Assessment / Value-Stream-Design (VSD)
63
6- How 5S ?
64
65
5S
3. How do you implement 5S?
May 2018 May 2018 May 2018 May 2018 June 2018 June 2018
W1 W2 W3 W4 W1 W2
01 Sort
Separating the needed from the not-needed.
Detect all obsolete / unused / broken / expired items and get rid of them.
Decide what you need: go station by station and take all supplies / tools from that station and discuss
each item with the team (nurses, store keeper, doctors, …).
Give the staff red tags and ask them to go through every item. If items are not necessarily needed for the
regular process, mark them with red tag and place them on a holding area (Red tag area). 4 weeks later all
items will be discussed again.
Items which have not been used during that time and been marked before anyway have to be removed.
May 2018 May 2018 May 2018 May 2018 June 2018 June 2018
W1 W2 W3 W4 W1 W2
02 Set in Order
PEEP: place for everything and everything in its place.
Organizing the necessary consumables based on the frequency of use and rate of
consumption. Make related items near together.
Determine location for each item according to frequency of use. Make them easy to
grab and orientated in the right way for the operation.
Make sure all items have a dedicated position on the shelf / work bench. Outline
locations and zones.
Document layout
67
5S
3. How do you implement 5S?
May 2018 May 2018 May 2018 May 2018 June 2018 June 2018
W1 W2 W3 W4 W1 W2
03 Shine
Cleaning for inspection
Cleaning means checking! Make sure your operators are aware of that.
Arrange a cleaning schedule to achieve regular cleaning of supplies, equipments and tools.
Identify and eliminate causes of dirt. Focus on “removing” the need to clean.
68
5S
3. How do you implement 5S?
May 2018 May 2018 May 2018 May 2018 June 2018 June 2018
W1 W2 W3 W4 W1 W2
04 Standardize
Developing Common Methods for Consistency.
Standardization is a certain kind of visual management. Once you standardized a process you are aware of
any deviations happening in your process.
For that reason, make sure to standardize your arranged process afterwards.
69
5S
3. How do you implement 5S?
May 2018 May 2018 May 2018 May 2018 June 2018 June 2018
W1 W2 W3 W4 W1 W2
05 Sustain
Holding the gains and improving
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11 Evaluate current 5S level of Achievement*
5S BOUNDARIES
72
5S COMMUNICATION BOARD
73
Level of achievement
74
7- What’s
Standardization?
75
Lean Production System
The toolbox for all lean activities
Total
Obeyaka / Inbound Mizusumashi / Safety / Heijunka /
Standardization Lean Training Productive
Lean Layout Milkrun Tow Train Ergonomics Leveling
Maintenance
3P /
Small-sized SMED 2-Box Jidoka /
Visualization Andon Pull / Kanban Design for
Packaging Changeover Principle Hanedashi
Manufacturing
Create a Vision
Lean Self-Assessment / Value-Stream-Design (VSD)
76
Standard Work
• Each step in a process needs be defined and must be performed repeatedly in the same
manner. This is necessary to ensure consistency in output of the process.
• Standardization is useful for:
• Doing routine / repetitive work in the best known way.
• Ensuring that quality of work is consistent.
• Providing a basis for daily management of the work.
• For planning the training of new employees.
• Improvements cannot and must not be made to a process unless it is stable.
77
Standardization
Standardization drives your
organization and processes to work
day by day in a common and
defined way. When not doing that,
you risk quality issues and face the
issue not to be able to perform
kaizen activities and loose capacity
at the production line. Make sure
to standardize processes once you
improved them.
78
The Morning Routine
Each morning when waking up you follow a
common routine. You even do not have to think
anymore. Your body will perform the routine with
the same outcome day by day.
To reach the same level in a repeating production
environment, you have to define a standard of a
process before you can get your operators to follow
that routine.
79
8- Why
Standardization?
80
Standardization
Why do you have to implement Standards?
Discipline Motivation
Standards help operators to work according When not defining standards your staff
to an instruction. It will become far easier face issues to work according to your
for them to follow a defined cycle. expectations.
81
Enabler for:
Total
Obeyaka / Inbound Mizusumashi / Safety / Heijunka /
Standardization Lean Training Productive
Lean Layout Milkrun Tow Train Ergonomics Leveling
Maintenance
3P /
Small-sized SMED 2-Box Jidoka /
Visualization Andon Pull / Kanban Design for
Packaging Changeover Principle Hanedashi
Manufacturing
Create a Vision
Lean Self-Assessment / Value-Stream-Design (VSD)
82
9- How
Standardization?
83
Standardization
How do you implement Standards?
84
10- What’s the
Kanban Approach?
85
KANBAN
• A system of continuous supply of components, parts and supplies, such that workers
have:
• what they need,
• where they need it,
• when they need it.
• In Japanese:
✓ Kan = “Visual”
✓ Ban = “Cards”
• So Kanban refers to "visual cards".
• What is a visual card? It is a visual aid that triggers action.
86
Kanban Coaching
1- Definition
▪ Kanban is an approach to plan your production Level 1 – Enabler Level 2 – Basics Level 3 – Experts Level 4 – Pro-Tools
processes
Obeyaka / Lean Mizusumashi / Safety / Heijunka / Total Productive
▪ Kanban is based on a pull process, hence it is Layout
Inbound Milkrun Standardization
Tow Train
Lean Training
Ergonomics Leveling Maintenance
87
Kanban Coaching
1- Definition
88
89
Kanban Coaching
1.1 – Kanban Card
90
Kanban Coaching
1.1 – Kanban Card
91
Kanban Coaching
1.2 – Heijunka Box
6:00 7:00 8:00 9:00 10:00 11:00 12:00 1:00 2:00 3:00 The Heijunka Box
Monday ▪ The Heijunka Box is a board to keep all production
orders for 1 week visible on the shop floor
Tuesday
Friday
▪ Once the production order has been produced, the
material handler or shift leader will forward the next
Saturday Heijunka or Kanban Card from the box to the line
92
Kanban Coaching
1.2 – Heijunka Box
6:00 7:00 8:00 9:00 10:00 11:00 12:00 1:00 2:00 3:00 Production Leveling
Monday ▪ Make sure to level your production schedule
Tuesday ▪ Produce most of the parts each day
Wednesday ▪ Keep batch sizes as small as possible and improve
your changeover time
Thursday
93
Kanban Coaching
1.2 – Heijunka Box
Tuesday, 9:44 am
6:00 7:00 8:00 9:00 10:00 11:00 12:00 1:00 2:00 3:00
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
94
Kanban Coaching
1.2 – Heijunka Box
6:00 7:00 8:00 9:00 10:00 11:00 12:00 1:00 2:00 3:00
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
95
Kanban Coaching
2 – Functionality of Kanban
96
11- Why Pull /
Kanban?
97
Lean Production System
The toolbox for all lean activities
Total
Obeyaka / Inbound Mizusumashi / Safety / Heijunka /
Standardization Lean Training Productive
Lean Layout Milkrun Tow Train Ergonomics Leveling
Maintenance
3P /
Small-sized SMED 2-Box Jidoka /
Visualization Andon Pull / Kanban Design for
Packaging Changeover Principle Hanedashi
Manufacturing
Create a Vision
Lean Self-Assessment / Value-Stream-Design (VSD)
98
Pull / Kanban
The pull process is an approach of
replenish your production and
assembly lines just when
something has been consumed.
That principle goes along with the
idea of a Just-in-Time delivery. Just
bring those parts to the line you
really need, at that point in time
they are needed. Kanban itself is a
process to control a pull process.
99
The Kanban Card
One of the key elements of a pull process is the
Kanban Card. Like in the example of clean towels the
cards indicate and trigger further actions like “Check
washing powder” or “Wash towels”.
Once a minimum level of towels is met, the actions
“Check washing powder” and “Wash towels” have to
be triggered. This happens with the Kanban Card
located at that spot.
Same applies to your production. Once a box is
empty it has to be replenished. At that point in time
the Kanban Card comes into action, triggering the
replenishment process.
100
Pull / Kanban
Why do you have to implement a Pull Process?
Space First-In-First-Out
In many cases a FIFO cannot be achieved. Pull will
By reducing buffer between stations, you
help you to force a FIFO approach in your
also reduce the blocked floor space.
production.
101
Enabler for:
Total
Obeyaka / Inbound Mizusumashi / Safety / Heijunka /
Standardization Lean Training Productive
Lean Layout Milkrun Tow Train Ergonomics Leveling
Maintenance
3P /
Small-sized SMED 2-Box Jidoka /
Visualization Andon Pull / Kanban Design for
Packaging Changeover Principle Hanedashi
Manufacturing
Create a Vision
Lean Self-Assessment / Value-Stream-Design (VSD)
102
12- How Pull /
Kanban?
103
Kanban
Standardized Work
Picture
35
Item Description:
Slow
Syringe 50/60ml Catheter Tip. Moving
Current Location
Lead Time (Days) Average Demand Per Day
Divider Level Bin
MEDS-00001586 19-Jul-16 36
106
1 2 3
107
Pull / Kanban
How do you implement a Pull Process?
Description
One Piece Flow
▪ The One Piece Flow works according to a pull and consumption-based principle
▪ A part can just be forwarded to the next station when the next station is empty
▪ There is no buffer in between two stations as it would be when following the push principle
▪ Whenever you have a pre-assembly station and a following downstream process, the best way of combining
both is to bring them close and implement a one piece flow. No matter what other options exist
▪ The Kanban Card is a process supporting a consumption-based principle by forwarding production orders to
upstream processes
Kanban Card
▪ Once the downstream process finished a box of pre-assembled parts, he forwards 1 Kanban Card back to the
upstream process. The upstream process then produces 1 box of that particular pre-assembly part
▪ As the downstream process emptied the box and must not wait until the pre-assembled parts are refilled, each
part number is present with two boxes at the line
▪ Same can be applied using the e-Kanban approach. Instead of a physical card the information will be
forwarded with an IT solution
Forced FIFO
▪ Similar to the effect of a one piece flow, you can force your material flow to follow a pull principle
▪ Two separate stations or process steps can be connected by limiting the available space between both stations
▪ The limitation has to be in that way that only a defined number of WIP parts can be stored on that space. If the
space is full, the upstream process stops producing that particular part
108