LETTER WRITING

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1. cannot be removed or washed out indelible 13. True or False. False

2. characteristic of informal conversation colloquial
If a letter is brief, be sure to explain
3. an expression of greeting condolence why.
4. an expression of sympathy salutation 14. True or False. True
5. A letter of consolation to a friend who sympathy, love,
has suffered a loss can express _____. and Christian Typing an informal letter is
compassion acceptable, but a typed letter is
your need to tell them how to feel considered more formal than a
sympathy, love, and Christian handwritten one.
compassion 15. Typed or printed letters should a signature
6. Some of the ways to make writing sound using always contain _____.
more like conversation are: _____. contractions,
slang terms, and a formal salutation
using contractions, slang terms, and colloquial a signature
colloquial expressions expressions contractions
calling your friend by name in the body calling your block paragraphs
of the letter friend by name 16. What are the six parts of the business Heading, inside
using formal rules of grammar in the body of letter? Use the exact terms used in address, salutation,
underlining words for emphasis the letter the lesson. body, closing, and
using expressive punctuation underlining signature
words for
17. What is the principle behind all social sincere appreciation
emphasis
notes? for the kindness
using expressive
punctuation
wanting to be given more, or to be
7. True or False. False invited back again
sincere appreciation for the kindness
A business letter does not serve as a
18. Why is sending a note of apology a because you have
record of a transaction.
good idea after you have inconvenienced her
8. True or False. True disappointed a hostess?

A business letter should build good will because you have inconvenienced
for the person who sends the letter. her
9. True or False. True because you want to know how
things went without you
A good letter to a friend needs to
reveal the writer's personality.
10. True or False. True

Always remember to proofread your

business letters.
11. True or False. True

A properly written business letter

conveys a message about a specific
matter of importance related to the
sender and the receiver.
12. True or False. False

Begin a letter with an apology if it is late

in sending.