Huawei eSight Unified O&M System

Contents

1 Trends and Challenges ................................................................................................................ 2

2 Product Description ...................................................................................................................... 2
3 Product Features ............................................................................................................................ 2
4 Product Functions ......................................................................................................................... 3
4.1 eSight Platform................................................................................................................................................. 3
4.2 Network Management ...................................................................................................................................... 4
4.3 Server Management.......................................................................................................................................... 7
4.4 Virtual Resource Management ......................................................................................................................... 7
4.5 Storage Management ........................................................................................................................................ 9
4.6 UC&C Management ....................................................................................................................................... 10
4.7 Video Surveillance Management .................................................................................................................... 11
4.8 PON Network Management ........................................................................................................................... 12
4.9 eLTE Network Management .......................................................................................................................... 12

5 Networking Modes ..................................................................................................................... 13

6 Ordering Information................................................................................................................. 16

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1 Trends and Challenges

Enterprise ICT systems are becoming increasingly complex as enterprises extend their application systems
to include technology such as video conferencing, cloud computing, and Bring Your Own Device (BYOD)
capabilities. Because of the large number of ICT devices, enterprise services may be interrupted due to
equipment faults that seriously affect enterprise operations. Ensuring stability of enterprise ICT systems has
become a top concern for IT Operations and Maintenance (O&M) departments. Chief Technology Officers
(CTOs) face difficult issues: How can the enterprise improve O&M efficiency? Detect and solve problems
quickly? Optimize resource configurations and enhance resource utilization? Huawei’s eSight offers
effective solutions for all these challenges.

2 Product Description
eSight is an integrated O&M management solution applicable to industry applications such as enterprise
campuses, data centers, and Safe City projects. eSight manages servers, storage devices, switches, routers,
WLAN, firewalls, eLTE terminals, eNodeBs, core networks, unified communications, telepresence, video
surveillance devices, and virtual resources in a unified manner. eSight also supports automatic deployment
of enterprise ICT systems, visualized fault diagnosis, and intelligent capacity analysis. With eSight,
enterprises can improve O&M efficiency, lower O&M costs, and ensure the stable operation of ICT
systems.

3 Product Features
 Proactive fault prevention and visualized diagnosis decrease downtime by 80%.
− 24/7 monitoring and alarms: eSight monitors device status and traffic in real time. The system can
detect abnormalities and report alarms in a timely way to ensure the operation of services.
− Comprehensive visualized diagnosis: End-to-End (E2E) visualized diagnosis can handle service or
device faults quickly to improve efficiency and reduce losses caused by faults.
 Intelligent capacity analysis increases ICT resource value by 30%.
− Resource capacity analysis: eSight can conduct statistical analyses of equipment room cabinet
capacity, storage capacity, network traffic, voice traffic volume, and number of WLAN users. The
system helps O&M personnel adjust resources to ensure effective utilization.
− Foundation for proper planning: eSight provides reports of historical data that covers a long period
of time and performs trend analyses to lay a foundation for planning IT optimization and
expansion. eSight thus helps avoid overlapping investments.
 Automatic service deployment enhances efficiency more than tenfold.

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− Automatic discovery of devices: eSight can find devices across an entire network using IP
addresses, reducing O&M labor.
− Fast service provisioning: eSight can deploy devices across the entire network using forms and
templates in batches to improve efficiency and shorten deployment times.

4 Product Functions
4.1 eSight Platform
The eSight Platform provides a variety of functions, including unified view, resource, topology, fault, and
performance management, as well as intelligent configuration for devices from different vendors. In
addition, eSight can be customized to handle third-party devices and alarm northbound interfaces. Relying
on eSight, users can set up a management system that deals with virtually any IT infrastructure to reduce
O&M costs and enhance efficiency.

Centralized alarm
eSight can display alarms of all devices on the network and clear redundant alarms by shielding, merging,
and suppressing them. eSight can notify O&M personnel of the alarm information through multiple
channels, such as voice, email, Short Message Service (SMS), and on a simulated device panel so that
O&M personnel can view fault information anytime and anywhere.

Unified view
eSight displays the topology of devices over the entire network in a centralized manner. O&M personnel
can view device and link status on the topology. Users can customize this topology by selecting key devices
to ensure the quality of core services.

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Performance monitoring
eSight monitors indicators such as the utilization of CPUs over the entire network, memory utilization,
interface traffic, and link traffic in case of key indicator abnormalities. Based on this information, O&M
personnel can analyze the running status inside ICT systems and take measures to prevent limitations from
becoming full-blown problems.

4.2 Network Management

eSight supports converged management of wired and wireless networks; network quality monitoring; and
management of network traffic, Multi-Protocol Label Switching (MPLS) Virtual Private Networks (VPNs),
and security policies. O&M personnel can thus take active measures and locate faults quickly, simplifying
O&M of all parts of an enterprise network.

Network device management

eSight can monitor network structure and detect changes based on the IP topology and link management.
Depending on functions such as intelligent configuration, configuration file management, and device
software management, eSight can upgrade device configuration files and software versions. Based on the
topology or device MAC/ESN, eSight eliminates the need for manual deployment or configuration,
enabling device plug-and-play.

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Network quality monitoring

With network quality monitoring based on a simulation flow and Network Quality Analysis (NQA), eSight
provides 24/7 diagnosis services, assesses the performance of links between network devices, and presents
the service quality with numbers.

Based on the Packet Conservation Algorithm for Internet (iPCA) and an enhanced area-based packet
conservation mechanism, eSight monitors network quality and locates faults precisely. eSight has become
the first multi-in, multi-out, multi-point tool for network quality measurement, overcoming the difficulties
in traditional Point-to-Point (P2P) monitoring.

Network traffic analysis

eSight analyzes network traffic based on NetFlow, NetStream, and sFlow protocols and provides traffic
analysis reports. O&M personnel can view the status of the enterprise campus network egress, traffic of the
campus wireless network, and bandwidth usage. eSight helps detect network bottlenecks in a timely way
and lays a foundation for network planning as well as fault diagnosis.

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WLAN management
eSight supports the converged management of wired and wireless networks and full-lifecycle Wireless
LAN (WLAN) management. Capabilities include visualized planning, fast service configuration, proactive
O&M, one-click end-to-end fault diagnosis, interference source location, and spectrum analysis. eSight
thus enables efficient troubleshooting of the wireless network.
 Using eSight’s radio-location capability, users can get 360-degree awareness of service quality and
take proactive O&M measures.

 eSight supports one-click E2E fault diagnosis based on searching, interference source location, and
spectrum analysis to enable efficient troubleshooting of the wireless network.

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4.3 Server Management

eSight manages server hardware in a unified manner by monitoring the status of servers and components in
real time. With eSight, enterprise users can simplify O&M management of servers and improve O&M
efficiency.

Server hardware monitoring

eSight monitors the dynamic information of components such as server CPUs, memory, disks, fans, and
power supply units. eSight also monitors the static information of components, including CPUs, memory,
hard disks, fans, power supply units, main boards, and switch boards.

4.4 Virtual Resource Management

eSight monitors and manages virtual computing infrastructure, such as the VMware ESX/ESXi Server,
VMware vCenter Server, Huawei FusionCompute, and FusionAccess in a centralized manner. Managed
objects include clusters, hosts, and Virtual Machines (VMs).

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eSight displays the mapping relationship topology between components (VM disks and virtual NICs) and
physical devices (storage devices and servers). eSight also updates the status and performance data of
components within the topology in real time.

By specifying some key VMs, O&M personnel can focus on monitoring these VMs. Additionally, with
eSight, O&M personnel can quickly locate Top N resources, including hosts, virtualization servers, and
VMs whose CPU, memory, and disk utilization is highest.

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4.5 Storage Management

eSight can analyze and deal with faults and bottlenecks on a storage network by automatically discovering
and monitoring storage network resources. eSight also presents statistical results of the historical capacity
and performance of storage arrays and Network Attached Storage (NAS). By analyzing the capacity
management information of hosts, VMs, and virtualization servers, O&M personnel can predict the
capacity usage trend to optimize storage resource utilization.

Performance monitoring
eSight monitors multiple indicators of storage devices, including I/O delay, Input/Output Operations Per
Second (IOPS), bandwidth, disk utilization, and CPU utilization so that O&M personnel can keep informed
of the performance status.

Capacity analysis
eSight provides reports of long-term historical data and trend analyses to lay a foundation for planning
system optimization and expansion.

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Network analysis
eSight clearly displays the connection relationships between storage devices and the network. By viewing
the status of hosts, switches, and storage devices, O&M personnel can determine a single point of failure’s
scope of influence and improve fault location efficiency.

4.6 UC&C Management

eSight monitors and manages Unified Communications (UC) and videoconferencing devices, call centers,
and Virtual Teller Machines (VTMs) of remote banks in a unified manner. With eSight, large numbers of IP
phones can be deployed and upgraded in batches, voice quality can be tracked, and issues with video
conferences can be diagnosed. With these capabilities, O&M personnel can improve the deployment
efficiency of voice communication systems, quickly locate faults in voice and video conferences, and
ensure stable operations of voice and videoconferencing systems.

Telepresence conference diagnosis

eSight can diagnose faults segment by segment. Administrators can therefore discover network problems
such as voice or video jitter, high Packet Loss Rate (PLR), and continuous packet loss before a conference
begins. During a conference, eSight can also help administrators solve problems rapidly.

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Voice quality diagnosis

 Voice tracking: eSight can track protocol messages, connection of port signaling links, and service
flows in real time to accelerate fault location and ensure voice call quality.
 Trunk resource capacity monitoring: eSight monitors the occupation of resources connected by
routers, including the amount of resources occupied in real time and the amount of resources occupied
during a given period in the past, assisting O&M personnel in finding a capacity bottleneck due to
trunk resources during a voice call.

4.7 Video Surveillance Management

eSight can discover resources used by video surveillance, display the service topology, and analyze the
performance as well as other data, which can enhance the quality and efficiency of video surveillance
devices. Users can view the performance and alarms to learn about the device operating status and quickly
locate faults.

Video stream tracking

After eSight starts to diagnose services such as real-time browsing, recording download and playback, and
real-time recording, each module related to video services actively reports the interaction information.
O&M personnel can diagnose faults using the analysis provided by eSight and rectify the faults quickly.

Analysis of video surveillance data

eSight provides statistical displays of camera online rates, disk failure rates, and video PLR. eSight also
presents reports such as the number of live video channels and playback channels. With eSight, O&M
personnel can ensure network availability for video surveillance.

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4.8 PON Network Management

eSight monitors service information to provide a service overview, alarms, performance, and health. O&M
personnel can get a comprehensive idea of a Gigabit-capable Passive Optical Network (GPON) layout and
quickly correct faults.

Health assessment
eSight can calculate a health score for devices based on information such as availability (unreachable
device rate and port failure rate), alarms, and performance. Users can customize the weight of the alarm
and performance as well as the calculation method.

OLT/ONU fault location

eSight monitors device panels, device status, Port State Tables (PSTs) of an Optical Network Unit (ONU)
User-to-Network Interfaces (UNI), and ONU status to support quick fault location.

4.9 eLTE Network Management

eSight can remotely monitor and maintain eLTE Customer-Premises Equipment (CPE) consisting of radio
access terminals, as well as eNodeBs and core network devices. With eSight, users can rapidly deploy eLTE
networks, locate faults, and remotely maintain CPE to reduce enterprise O&M costs, increase efficiency,
and ensure eLTE network stability.

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Service path diagnosis

After users set ping test parameters and the alarm threshold for a specified radio carrier service path, eSight
can ping the IP addresses to check performance indicators such as connectivity, PLR, jitter, delay, and
signal strength within each segment of the service path. eSight displays the results in tables so that users
can clearly see the network status and make decisions for network and service adjustment.

eLTE network adjustment

For eNodeBs and core networks, eSight supports remote and centralized deployment using centralized
command lines. eSight can simultaneously send Man-Machine Language (MML) commands to multiple
NEs of the same type, enabling batch adjustment of NE configuration parameters and enhancing efficiency.
For radio access terminals, eSight enables users to query and modify configuration parameters of WAN
interfaces, LAN interfaces, firewalls, DHCP, and port mapping relationships. O&M personnel can remotely
maintain and manage the devices in batches.

5 Networking Modes
Single-Server Deployment
In the single-node system deployment scheme, multiple web clients and one eSight server are connected
through a LAN or WAN.

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The eSight single-node system deployment scheme applies to small networks that do not require high
reliability. Users can configure the setup to isolate or not isolate the southbound and northbound services.

Distributed Server Deployment

To enable large-scale network management or cross-regional management, eSight can be deployed in
distributed server mode.
The eSight distributed server deployment scheme applies to large networks that require cross-regional
management rather than high reliability.

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HA System Deployment
An eSight HA system can be a local two-node cluster (where two servers are deployed at the same site) or a
remote two-node cluster (where two servers are deployed at two different sites). This mode applies to
scenarios that require high reliability.
 Local HA System
In this deployment mode, the eSight software is installed on both active and standby servers. Data between
the active and standby servers is synchronized through a dedicated replication line. If the active server fails,
services are automatically switched to the standby server to ensure normal running of the entire system.
Users can set a floating IP address between the active and standby servers. In this case, devices do not need
to reconnect to eSight after the active and standby switchover.

 Remote HA System
In this deployment mode, the eSight software is installed on both active and standby servers. The two
servers can be deployed in geographically separated places. In case of a fault on the active server, services
are automatically switched to the standby server. Data between the active and standby servers is
synchronized through a dedicated replication line, which ensures normal running of the eSight system.
Because the two eSight servers use different IP addresses, users must set the IP addresses of the active and
standby servers on managed devices. In this case, information such as alarms on the devices can be
automatically sent to the standby server after the active/standby switchover to ensure normal device
monitoring and management.

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6 Ordering Information
The following table lists the quotation of the eSight enterprise O&M system.

Software Sales Annual SnS Fee Quotation Principle

Item
eSight Platform eSight Platform, One Mandatory. One piece is required.
Year Subscription and The customer must purchase at least one-year SnS
Support services.
eSight Network eSight Network Managed devices include switches, routers, ACs, and
Management Management License, firewalls.
License, One One Year Subscription APs cannot be managed by this license.
Device and Support, One Device
The customer must purchase at least one-year SnS
services.
eSight WLAN eSight WLAN The customer can purchase this item according to the
Management Management License, number of managed APs.
License, One AP One Year Subscription The customer must purchase at least one-year SnS
and Support, One AP services.
eSight Network eSight Network Traffic Mandatory when the network traffic analysis function is
Traffic Analysis Analysis License, One required.
License, One Year Subscription and The customer must purchase at least one-year SnS
Device Support, One Device services.

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Software Sales Annual SnS Fee Quotation Principle

Item
eSight eLTE eSight eLTE Managed devices include the CPE devices, eNodeBs,
Management Management License, and eSEs.
License, One One Year Subscription Each eSE requires 100 licenses, each eNodeB requires
Device and Support, One Device 10 licenses, and each CPE device requires one license.
The customer must purchase at least one-year SnS
services.
eSight PON eSight PON Management The managed devices include the MxU and ONU.
Management License, One Year The customer must purchase at least one-year SnS
License, One Subscription and Support, services.
ONU One ONU
eSight Server eSight Server Managed servers include the rack server (requiring one
Management Management License, license), blade server (requiring 10 licenses), third-party
License, One One Year Subscription server (requiring one license), high-density server
Device and Support, One Device (requiring one license for each node), and storage server
(requiring one license).
The customer must purchase at least one-year SnS
services.
eSight Storage eSight Storage Mandatory for storage device management.
Management Management License, The customer must purchase at least one-year SnS
License, One One Year Subscription services.
Device and Support, One Device
eSight eSight Virtualization Managed devices include FusionSphere,
Virtualization Management License, FusionCompute, and vCenter.
Management One Year Subscription The customer must purchase at least one-year SnS
License, One and Support, One CPU services.
CPU
eSight eSight UC/IPT/CC/ICP The customer can purchase this item according to the
UC/IPT/CC/ICP Management License, number of managed devices.
Management One Year Subscription One IP phone requires one license.
License, One IP and Support, One IP
Phone Phone The customer must purchase at least one-year SnS
services.
eSight VC/TP eSight VC/TP Managed devices include the videoconferencing
Management Management License, endpoints (the TE and VCT), TP, uni-screen and tri-
License, One One Year Subscription screen telepresence endpoints, MCU, and Gatekeeper
Terminal and Support, One (GK). One uni-screen telepresence endpoint requires
Terminal one license. One tri-screen telepresence endpoint
requires three licenses.
The customer must purchase at least one-year SnS
services.
eSight Video eSight Video Managed devices include front-end devices, including
Surveillance Surveillance the IPC, DVR, DVS, and eNVR for video surveillance,
Management Management License, and video management platforms such as the VCN
License, One One Year Subscription series and VCM series devices.
Camera and Support, One Camera The customer must purchase at least one-year SnS

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Software Sales Annual SnS Fee Quotation Principle

Item
services.
eSight Transport eSight Transport Transport device management provides basic
Management Management License, management capabilities for microwave and integrated
License, One One Year Subscription site devices, including resource statistics collection,
Device and Support, One Device alarm management, and device configuration.
eSight Network eSight Network SLA The network SLA capability must be configured based
SLA Management License, on the site requirements.
Management One Year Subscription Functional configuration item: Different numbers of
License, One and Support, One Device SLA test cases can be configured based on the server
Device configuration.
The customer must purchase at least one-year SnS
services.
eSight WLAN eSight WLAN Location The number of APs for which the WLAN location
Location License, One Year needs to be enabled must be configured based on the
License, One AP Subscription and Support, site requirements.
One AP Number of licenses = Number of WLAN locations.
The customer must purchase at least one-year SnS
services.

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