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Documented Information and Retention: Quality Management in The Automotive Industry
Documented Information and Retention: Quality Management in The Automotive Industry
1
Quality Management in the Automotive Industry
Documented Information
and Retention
Guideline for control and retention of documentation within
the framework of the product life cycle – particularly their
classification
Exclusion of liability
This VDA volume is a recommendation which is free for anyone to use. Anyone who
implements it is responsible for ensuring that it is used correctly in each case.
This VDA volume takes account of the latest state of the art at the time it is issued. The
application of the VDA recommendations does not in any way relieve the user of their own
responsibility for the use of the document. In this respect, everyone acts at their own risk.
The VDA and those involved in drawing up the VDA recommendations decline all liability
in any circumstances.
Anyone using these VDA recommendations who identifies incorrect information or the
possibility of incorrect arrangements is asked to advise the VDA without delay, so that any
deficiencies can be eliminated.
Copyright protection
This publication is protected by copyright. Its use outside the strict limits of the copyright
laws is prohibited without the permission of the VDA and is punishable by law. This applies in
particular to copying, translation, storing on microfiche, and storing or processing in electro-
nic systems.
Translations
This publication will also be issued in other languages. The current status must be requested
from VDA QMC.
Preface
The second edition of Volume 1, “Verification”, of 1998, primarily covered the actual reason
for the retention of documents: the verification, including the designation “A” (mandatory
documentation with special archiving).
The third edition of Volume 1 of the VDA publication series “Documentation and Archiving”
of 2008 was focused on the duty for documentation and corresponding archiving of criti-
cal features. Goal of this edition was the limitation of the scope of archiving to what was
necessary to comply with legal requirements, thereby simplifying application of the guide-
lines.
Since the publication of the third edition, the framework conditions have changed severely.
The enterprises of the automotive industry are facing ever-increasing challenges.
Within a few years, the products of the automotive industry – primarily in the course of
electrification and digitalization – underwent fast-paced advances in development, and
concurrently have become ever more complex. The scope and depth of documentation
have increased accordingly, and high quality standards certainly continue to apply.
Information and documentation and their archiving, which lie within the context and conflict
areas of the aforementioned challenges, should therefore be viewed and regulated integrally.
But since this is the self-responsibility of the respective enterprise, the fourth edition of this
Volume 1 “Documented Information and Retention” is limited to describing the handling of
information and documentation within the framework of the product life cycle.
The critical features listed in VDA volume 1 of the 3rd edition are referenced in VDA “Product
Development: Process description covering special characteristics (SC)”.
The information about archiving locations and media systems from VDA volume 1 of the 3rd
edition has not changed.
Contents
1 Introduction 09
2 Purpose 10
5 Handling of Information 16
5.1 Handling of Communications 16
5.2 Documentation 16
5.3 Control criteria 17
5.4 Preparation 17
5.5 Classification 18
5.6 Handling of temporary documentation 19
5.7 Handling of copies 19
5.8 Reclassification 19
5.9 Convolutes 19
5.10 Testing 20
5.11 Release 20
5.12 Publication 20
5.13 Conveyance 20
5.14 Application 20
5.15 Checking and Adaptation 21
5.16 Suspension 21
5.17 Retention 21
5.18 Deletion/Destruction 21
7 Classification systems 24
7.1 Communication 24
7.2 Temporary documentation 24
7.3 Classification systems 24
7.4 Examples for Classification 25
8 Transitional regulations 35
1 Introduction
Ever more often, companies act internationally. This internationalization brings with it great
chances, but also bears high risks. In addition to most diverse requirements, many multifa-
ceted special local standards must be observed. Furthermore, differing legal requirements,
especially regarding documentation and retention, may apply in the various sales markets.
There are also the general challenges of the information society. Particularly the exponen
tially growing data volumes in companies must be guided and managed proactively.
The requirements for “Documented Information” (see also ISO 9001:2015) within the frame-
work of quality management in the automotive industry also change against this background.
The scope of content described in the fourth edition here considers and focuses on hand-
ling recommendations for information and documentation and their classification within the
framework of the product life cycle, from the acquisition phase, product development via
product manufacturing and performance in the field all the way to spare parts supply and
recycling.
The documentation must not only consider the requirements for the product, its develop-
ment, degree of maturity and performance. In the context of interdependencies, for example,
production processes or other processes that affect product quality and IT-systems must also
be observed.
Furthermore, requirements for the manner and methodology of the retention of information
or documentation must be set that reflect their entire life cycle from their creation via the use
to the ultimate deletion or destruction.
2 Purpose
Every company should define specifications that regulate the general handling of information
and documentation, and particularly their classification. These are generally called “Docu-
ment Retention Policies”. The determination of such general regulations is the basic prere-
quisite for information- and documentation management that is to cover the entire life cycle
of the information.
If there are farther-reaching requirements from e.g. legal regulations or customer requests
or company-internal guidelines, or customary in other industries (such as, for example, the
aviation- and aerospace industries), these must be observed and are the responsibility of the
respective company.
The following definitions are examples of scopes and terminology, and can vary depending
on the enterprise.
4 Systematics
for informations
Abbildung 1
The following systematics for information are used as basis:
Information
Documentation Communication
Temporary Classified
documentation documentation
Specification
Record
documentation
5 Handling of information
5.2 Documentation
The goal of controlling is to keep necessary and valid documentation available at the right
time and the right place. This ensures that activities, events and decisions are always based
on correct and current documentation, and can be verified.
Temporary
documentation
Creation/Use
Verification
Checking Checking
Approval Approval
Publication Publication
New version
Transfer
Use Use
Verification Verification
Invalidation Continue
Adaption
use
Old version
Storage/Destruction
Key: obligatory
optional
The specifications for the control of the documentation relevant for the respective
companies must be taken into consideration accordingly
The control criteria and –specifications for IT-protected events and retention systems must
be applied correspondingly. The system-specific type of control must be documented in a
suitable manner.
For the rest, the minimum requirements for control criteria according to ISO 9001:2015 must
be met.
5.4 Preparation
The preparation of documentation consists both of its technical adaptation as well as is for-
mal correctness (e.g. Corporate Identity, control criteria) all the way to classification, possibly
necessary translation and initiation of the release.
In case of records, the author may also assume the role of the releaser.
The minimum requirements for the generation and updating of documented information
pursuant to ISO 9001:2015 Sect. 7.5.2 must be observed.
5.5 Classification
Classification is the assignment of a document to a class/sub-class.
The respective retention period follows from the class/sub-class, among other things.
Product development
• Order documentation
Production
5.8 Reclassification
In the course of its life cycle, documentation can be consecutively assigned to different
classes.
The reclassification of documentation is only possible if the retention period of the new class
is of equal length or longer than the retention period of the previous class.
5.9 Konvolute
A convolute combines documentation in a binder or file. This starts the retention period for
all classified documentation at the same point in time (event), The retention period of the
individual documents of a convolute are combined in one class (the one with the longest
retention period of a documentation).
Examples of convolutes and the beginning of the respective retention period of the associa-
ted convolute:
5.10 Testing
The tester verifies the contents of submitted work stages of a specification document or
record, ensures compliance with the formal specifications such as Corporate Identity, the
control specifications etc., and passes the tested work status on to the releaser.
5.11 Release
The release turns temporary documentation (the draft status) into valid specifications
documentation or a report. In case of reports, the releaser must be determined through
corresponding specifications documentation or a process description.
Changes to content require renewed testing and release. Editorial changes of specifications
documentation (spelling corrections, adaptation of symbols, detailed definition of interpreta-
tion tolerances) are also subject to the testing and release, but contrary to the initial release,
a different assignment of responsibility may be made in the process.
5.12 Publication
The respective technical department ensures that new contents are published in a suitable
manner and are accessible and legible for all users under observation of the information-
and data protection.
5.13 Conveyance
The respective technical department determines which contents of documentation are to
be transferred or passed on to relevant circles of colleagues or possibly third parties (e.g.
suppliers, authorities) within a reasonable time period. This may occur through management
information, presentation in committees/circles, instructions, training, demonstration of the
activities to be performed, or other ways.
5.14 Application
Users must always work with the currently valid versions of specifications documentation or
reports. If applicable, any necessary adaptations or recognizable improvement potential must
be communicated to the author or the party responsible for the documentation.
The party responsible for documentations regularly checks the topicality and suitability of
specifications documentation, adapts it if needed, and passes it on to the checker. Adapta-
tions may result from committee and circle resolutions, internal or external audits, audit
reports, new internal or external requirements, as well as feedback from users.
5.16 Suspension
The party responsible for a documentation ensures that specification documentation that is
no longer required is formally invalidated and labeled accordingly.
Invalidated documentation continues to be subject to the retention period established for this
class.
5.17 Retention
Classified documentation must be retained in such manner that it complies with the legal
and regulatory requirements as well as operational requirements (such as, e.g., storage loca-
tion, retrieveability, reproducibility, legibility, immutability and economic viability).
5.18 Deletion/Destruction
The party responsible for a documentation is responsible for the appropriate destruction and
recycling of physical documents (e.g. paper, micro-fiche) under compliance with the require-
ments of data- and information protection regulations.
6 Requirements
for retention
The retention must be performed in such manner that documents are safe from manipu
lation, and their contents remain available over the entire retention period.
Storage locations should ensure adequate protection against possible risks such as fire and/
or water (storm damage, floods, firefighting water) and should prevent unauthorized access
and changes to the documentation with appropriate protective measures.
The requirements for storage locations, -media and -organizations are specifically guided by
the respectively relevant regulatory works and are not specified more closely here.
7 Classification structure
design
The following statements regarding retention represent nonbinding recommendations only.
7.1 Communication
See chapter 5.1.
References -
Description This class includes all documents that are used between
manufacturers, suppliers, dealers and customers for the
orderly processing of merchandise- and/or provision of
services d
eliveries on the basis of contracts. The order
documentation can be considered to be supplementary
contractrelevant documentation because it may or does
represent proof of contract fulfillment.
References -
Examples Requests for offers, offers to the extent that they have not
become subject to a contract, calls for bids documentati-
on, s upplier evaluations, price lists, documentation regar-
ding forward sourcing, ratings of the technical departments,
assignment packets, competition documentation.
Production class
Description This class includes all documents for the production of series
products. It also includes all records that are generated in the
framework of production monitoring and are used as verifica
tion proof.
Production class
• Process-FMEA,
• Conformity declarations
References –
Production class
References –
Production class
References –
8 Transitional regulations
Existing documents that are not classified pursuant to this volume at the time of the intro-
duction of the classification systematics are not automatically temporary documents.
Reference: