co Looua soumions Confederation oie nun ngs Conanie cat enteyseaprinectag eee oe Se cerocreany (rear erg Samoa [eeu oes or > | Benchmark: BN Nike Model of Cost saving (BCG, South East Asia report) | Yo. 8 Vision & Strategic Objectne: S013 Proce: Sourspg aT ns (Fig. 98.0) improvement. ° Fal aa REET ina 2s. ae Some a le 2008-10 2010-11 2011-12 2012-13 2013-14 BM 4 Confidence: Sustainable [Trend: Favorable ighighs 213-4 Conan aigatrewpgess 30S Law Fae | shoul +a _hrafrgrl Cor panera Bal ers a ne | ERT ET TEST ‘Aggrossive Pian for 2012-14 _ 3 2 bf a 82 @ BB: 2s i 2 8 a =a | a a0 Se ane mee | eg ben ann mad ean | ee eee Fig 92.138 Moise Seqrent volume (2009-10 base = 100 Fig 9a 13 Architectural hardware Volume (200-10 base = 100 Target Seting Rationale: 10X10 Plan, ABP Nesen ariel Sze Sua HWercal Daa Wold or Vue ‘Seas cc ane oe oe Perio & Raber hn Prd se [Sto Ge FTO KATES Benchmark: Bi Lis the benchmark in Locks indus [Gonfdence: Susana Vision 8 [Wighiahts 2013-16 Produet Segment [Rim iock [Padlock | Furniture oek —[Oyindrcal eek] Merse Lak [ASR HW [Tota Value GOLY 1% 20% ic 35% 4% 26% ‘Volume GOLY [7% 7 3 3% 185. 3% a Cuno & Supatiova | Project Sales [PVD Fish, NPI] _ NPI ued at MOP in Ci} Source: Ne 2 Setting Rationale: {0X10 Pan, ASP, Nelsen Market Sze Si {Target Setting Rationale: 110 Plan, ABE Nilsen Marit Sze Sudy Strategic Functional inate: Expand Product Portoio (5), Rauvenaa |Morisest, Project sales STO (6) Kay Retaler Management Se) RAM ‘Benchmark: BM - Gus he berchmarkin Locks indus Se br Pokal] Scone DONOR Ses AT Seanenaon Pa] Sap “se Codie Suan tnd Press ———— Highligh: During 2000-13. 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Fro, Pred sa (S70) Kya manene Fess o Ach 8) \Benchmaric GLis he bnchrark Mision & Strategie Objective: VIE SOT [C3 Process: Ral Sales, OES (NTA) gmertation by: Regen, Sanh, Ostbl, Prod Scope: Oomesic Rta sas [Confdenee:Sustanabe _—_[Trnd: Favcrable hit: Bape ere contig eB an GL ram arn aren rae wy an OR od Indsty CAR (a0) 3) lo 201-1 Aceves 108% tha GOLY of 20%, 4) Parnmarce cu othe major athe Poe! porto Irangurert fh. Pea) (DEA cnoymert gah to Fegd.3). Network Restucunng (se, Fgéh.), Sseie mart corane e584 Fg638) Soest Sols (270) and Gemand gaetaten sces Fg 8 to Figah2, 9) Tok abod sep fsck reduction wth dbus [esl feducton of Primary sles n 008-09 and 21-12 6) Shon fundamentals and naves, ges us conceit real sales ren gt 201815 in re at 100 plan Target Setting Rationale: 10x10 Plan, ABP, Industry growth, Histoical dala (exuding Real eaten get Sto ate or wy a Se ana Oe we t Se a ence SO poser eas, Be eet ie Too ee eee ae oe sapeaate a ae [Highlights: 828 has grown by CAGR of 60% in last 3 years (excluding Real Estate segment| De ee eae igh ee aoe 9 OR oon eae, pa ee Saori 1X0 Pa AP hte atl a9 . Tease Econ iat: PeieVian Taueraelarse TERA] =f 8 Sis one Sad ete eo e 8 OF Seman MSV bina wh 3672757 Pee ago [arene eeraTemoaTaar) | ll wea orca Mee i hedd —liape Omen ninainaliaren A} 2 RNa mang aM ee Concer Sains — [ir Forti ays eda nti trues connie: Se chaste ng eves wt sex - CIl10.Case Study for Business Excellence Assessor workshop| keckiNG souuTions: AND SYSTEMS. indian industry CILIQ Case Study for Business Excellence Assessor workshopConfer cae, ST#0E AR ABP acc tion of Indian Industry Gos & Boyce Dette Throughput - Delia Operating Expenses Assessment & Refnement Annual Business plan Name ofa Company ‘ACETECH Architectural Construction & acu AGM Ds AMCs aNsi ASP we 828 Beall 8200 Boe BOE 80H BoM BE BEP. 81 BINA aig Bis But Bw 2n Be cagR capa Engg Technology Associate Chief Manager Associate Goneral Manager ‘Acie & Interior Designers ‘Annual Maintenance Contract ‘American Natonal Standards Insitute ‘uorised Senice Providers Associate Vice President Business o Business ‘An ERP Package ‘AMarket Research Agency Boston Consulting Group Business Development Executive Business Development Head Business Development Manager Business Excellence Break Even point Business intaligence Business +insittonal Furniture Manufacturer's Associaton Boost international Gawh Bureau of Indian Standards Benchmark (Within G 88) ‘Benchmark 2 (With GILAC) Benchmark 3 (With Locks Competition) Benchmark (With Aliod Industries) CCompounded Annual Growth ate Corrective and Preventive acon CAPEX Captal Expenditure CCPH Citic path project management CDAs Competency Development reas CE Conformity Markin Symbol CFT Cross funeonal Teams Cl Confederation of nan industry CL Cart nda Limited CHM Customer Management Model (CNC Computer Numerical contol CRCA Col rolled closely annealed CSFs Orica Success factors CSR Cerporate Soca respontbity SS Customer satisfaction survey CTO Configured to Order DBM Dynamic Buter Management DCE Decisive Competitive edge GM Deputy General Manager DH Divisional Head DMC Divisional Management commites DPH Divisional Personnel Head (HR) DRS —_Detler Replenishment System DSI ishibutonSaistacton Index EBand Management band ERE —Elecical & Electronic sence ED Executive Director ED PBA Exec Dieclor Personnel & ‘dinistration EEP End Users Education progam EFQM European Foundation for Quality Management EHS Envicnment Heath & Safety EN European Norms EOLQ —Endofine Qualty ERP Enlerprse Resource Planning ESS Employee satsfacon Survey ESSAWNSS Worker satstacton survey ETO Engineered to Order ETP Effluent Treatment lant EVA Economic Value Added FFE Field fore efectveness FMCD Fastmoving Consumer Durables FCG Fastmoving Consumer Goods GAD Godt Appliances Division GSS Godt & Boyoe Stramik Sangh G-Cal_ Godel Onie call system GDP Gross Domestic Product CIHIQ Case Study for Business Excellence Assessor workshop PY om. a LOCKING SOLUTIONS AND SYSTEMS God nfoTech Technology United Gove Locks GLOC & FFE Goel Locks Carpenters cue couy ows HW HO HR HRIS Iber IDEA Wo ue. INS Jock Iso \sP Ist Lal uM Lica IN us MEG MENA ms Nc ws Club, Fld Force effectiveness Genera Management commit Growth over Last year Grow win the band Herdware Head offce- Vitro plant Human Resouces Human Resour Information System India Brand equty ‘Theory of Constants Named in God Insitute of Indian Interior designers Indian Marketing Research Bureau Integrated Management system Indian 01 Corporation Limited Industial Relations Intermatona Standards Organization Internal selection process Insttutonal sales through Distributors Information technology Koy Account Manager Key factor Key Performance Indicator Key Retalr Management Superior of (Subordinate) is Lt (Mgmt. staf Leaming & Sharing Level of processes Local Area Marketing Low Cost Automation Name of ERP (Entrepreneur Resource Planing) ‘Suberinates Mobile Experience center Middle East, North Anca anagement information Sym ‘Mutinational Companies Microsoft(em) Confederation of indian Industry MS-CRW_ Mlrosot CRM Package MSG Mission on Sustainable growth MTO Make to Order MW Mission, Vision, Values NBES —Neods & Expectations NBV Net Business Volume NGOS Non-Government Organizations NOS Net Operating Supls NP New Product NPD New Product Development NPL New Product nraducton OCP Ofce & Consumer Product OEMs Original Equipment enufactrers OF! Opportunity for Improvement OHSAS Ocoupatonal Heath Safety Assessment System OT Onthe ob taining OP Organizational Profle OPEF Operating efciency P Band Amanagorent band P&A Personnel & Adminisation PCM Personal Council Meeting POCA Pan Do Check Act POM Performance Development, PJP Permanent Journey plan PIN Process Management Mode PMO Project Management Office PMP Performance management process PO Process Ouner PRS Provess Measure Record System PVD Physical Vapor deposition Pt Prvate QA Quality Assurance QCSME Quality Cost Safty Morale Environment QV Quality Maintenance (TPM Par) RBI Reserve Bank of India RFIT Rati fequency Kentieation technology ROL —_Relum on Investment RSES Regional Service Executive RSM Reiser Salesmen 8 Strength SBand Management band saBS BP siPoc-R MED SPF SPP sD Ss| TBand Tos Tos TPM TRO Ts! 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