Date : February 5, 2021

Ref No. : USI/JKT-0125/0221

RE : Schedule and Itinerary of Surveillance Audit ISO 9001:2015
To : PT Grahamandiri Manajemen Terpadu
Attention : Mr. Yunn Bali, Mrs. Vika Vijayanthi Aprianu Rosa
Fax No. : 021 – 31906085

Dear Sir,

We would like to remind you that your Surveillance visit is due on Jun. In order to make sure that your
ISO Certificate is still valid, we have scheduled your next Surveillance Visit period 2020 on:

Monday, March 29, 2021

Shall there be any significant changes to number of employees, please let us know.

Total Number of Employee Permanent :…………. person Contract :.……….. person

Please confirm the date and re-fax or e-mail to us before February 15, 2021.

NOTES:

Due to Corona Virus outbreak, for the convenience and the sake of health of the auditees and auditor(s),
audits conducted in January – December 2021 will be conducted in full remote audit.

The Remote/Off-Site Audit should include, but not be limited to the following areas:

General
Management System(s) Policies
Internal Audits records including the Audit Programme
Management Reviews Records
Objectives including Monitoring of these
Complaints Handling
Training Records
Evidence of Review and Adherence of Regulations
Corrective Actions
Interface of Processes (e.g.: Flowchart)
Document Control examples - Version Control
Logo Usage

Scheme Specifics
(e.g.: OHSAS 18001/ISO 45001, ISO 27001, ISO 13485)

Risk Assessments
Typical Process Controls, Parameters, KPIs…
Risk Treatment Plans
ISO 14001 Aspect Analysis
Design Review Meetings/Project Plans
OHSAS 18001/ISO 45001 Accidents/Reportable Incidents

Tel : 62 – 21-53 660 660 Fax : 62 – 21- 53 660 661 Email : indah@ursindonesia.com
ISO 14001 Reportable Incidents
ISO 13485 Adverse Events/Reportable Incidents
Manufacturing Records - Recent jobs
Evidence of Technical File Reviews

Potential Interviews
Top Management - Leadership, Context, Risk (including the current situation and what the plans are),
Objectives and Interested Parties
Procurement Representative - Supplier Approval and Monitoring
Manufacturing/Installation Representatives - Records including Production Plans,
Maintenance/Calibration, Cleaning
HR Representative - Training Records, New Starters
Sales Representative - Orders Received, Contract Review, Delayed Orders - Relationship with
Production Planning
Logistics Representative - Planning, Relationship with Production Planning
Design Department - Design Reviews/Plans
Scheme Specific Management Representatives - discussions regarding information reviewed

Normally the remote audit time should not exceed 50 percent of the total audit time. However, this has
also changed in the current situation. In justified exceptional cases, audits can be carried out up to 100
percent remotely.

Please find below the checklist of what you need to prepare:

Rooms
Quiet office/conference room
Infrastructure

Stable Internet connection

Usual web browsers: Firefox, Chrome, Internet Explorer
Best: connection via network cable
Alternative: Connection via WLAN
Desktop computer/Laptop/Tablet/Whiteboard for connection
Camera for video transmission (Remote audits can use video technology to allow us to observe the
implementation of processes and activities in real-time)
All the people relevant to the audit must have an email address. The email address is necessary in order
to invite the participants to attend the remote audit.

Software
Zoom, Whatapp Web, Video Cam,etc.

Documentation
Make sure the required documented information is available electronically and accessible remotely in a
timely manner for our auditor to view.
Best: All necessary documents are available in digital form.
Alternative: Possibility to scan in or photograph documents

The Remote Audit method will be generally as follow:

1. All System Documentation, for an off-site audit (remote audit) should be emailed to Auditors for
review
2. Interviews with available staff should take place via the telephone or other platforms e.g.: Zoom,
Whatsapp.
3. Observing activities via live webcam stream
4. Reviewing recordings of technical activities

Tel : 62 – 21-53 660 660 Fax : 62 – 21- 53 660 661 Email : indah@ursindonesia.com
For easy communication with the lead auditor of the audit, please provide us the Whatsapp phone
number of the Contact Person for the audit and the auditees for our auditor to create a temporary
Whatsapp group for the audit.

Auditee Name Whatsapp Phone Number

Please confirm that you are able to provide what are needed in a remote
audit as explained above

Receiving Date:
Agreed By

Notes: Shall the remote audit planned cannot be executed effectively, we may
then consider onsite visit to complete the audit

Tel : 62 – 21-53 660 660 Fax : 62 – 21- 53 660 661 Email : indah@ursindonesia.com