Workplace Assessment Portfolio

ACM40310 Certificate IV in Companion Animal Services
Workplace Assessment Portfolio
Student name: XXXXXX
Student number: XXXXXX
Assessment Number: 32306_PA
Open Colleges I Workplace Assessment Portfolio I 32306_PA 1

© Animal Industries Resource Centre, 2015
This edition published under license by Open Colleges, 2015.
All additions made by Open Colleges to original content © Open Colleges Pty Ltd, 2015
All rights reserved. No part of the material protected by this copyright may be reproduced
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About this document
An important element of the Workplace Assessment process is the completion of the

Workplace Assessment Portfolio. The portfolio includes a range of written tasks and
activities that require you to reflect upon your experiences and learning within the
workplace.
Submission Instructions
To complete the activities and tasks outlined in the Workplace Assessment Portfolio, type
in the answers to each assessment question in this document. Guidelines on the number
of words for each question are provided. Once you have completed your assessment and
scanned the additional pieces of required evidence, save and upload it to your unit, and
then submit the portfolio.
Assessment File Naming Convention

Please ensure that you use the following file naming convention when you save your Word
document.
Your file should be named and saved to your computer’s hard drive using your student
number assessment number.doc.
For example, 12345678_21850a_01.docx or 12345678_21888a_01.doc.
Your student number allows your assessor to identify to whom the assessment belongs
and the assessment number indicates which assessment is being submitted.
Submitting Your Assessment

When you are ready to submit your assessment, upload the file in OpenSpace using the
Workplace Assessment Portfolio Upload link in the final Module of the course. The
Student Lounge provides a Quick Guide to Uploading Assessments if you need further
assistance. Uploading assessments in OpenSpace will enable Open Colleges to provide
you with the fastest feedback and grade on your assessment.
It is important that you keep a copy of all electronic and hardcopy assessments submitted
to Open Colleges.

Introduction
The aim of the portfolio is to demonstrate your competence in the core units of
competency including:
 ACMGAS301A Maintain and monitor animal health and wellbeing

 ACMCAS401A Manage compliance in the companion animal industry
 ACMOHS401A Maintain occupational health and safety processes
As well as the pre-selected electives for this course:
 ACMGAS303A Plan for and provide nutritional requirements for animals

 ACMCAS404A Develop enrichment strategies for companion animals
 ACMSUS301A Implement And Monitor Environmentally Sustainable Work
Practices
 BSBWOR301A Develop work priorities
 BSBLDR401 Communicate effectively as a workplace leader
 BSBLDR402 Lead effective workplace relationships
 SIRXINV005A Control inventory
In addition, you will be required to provide evidence for the elective units of competency
requiring workplace assessment. This could include:
 ACMSPE304A Provide basic care of dogs.

 ACMSPE305A Provide basic care of domestic cats.
 ACMSPE312A Provide basic care of rodents and rabbits.
 ACMCAS306A Provide grooming services for companion animal comfort.
 ACMACR403A Identify and respond to animal behaviour.

Instructions
Getting started
1. Print out this document to use as a guide.

2. Save a copy of this document with a new file name using your student number and the activity number,
for example 12345678_30417A_PA_1.1.doc. Your student number allows your assessor to identify to
whom the assessment belongs and the assessment number indicates which assessment is being
submitted.
3. Complete activities in this new saved document.
4. Complete video activities as described in this document.
Uploading your portfolio activity files
You can upload your portfolio activity files at any time during your final Module. You can also delete these
files if you want to replace them with improved versions. To do this:
1. Name your files as instructed in the checklist below. Make sure you save a copy of these files to
your computer’s hard drive or your external storage device. It is important that you keep a copy of all
electronic and hardcopy assessments you submit to Open Colleges.
2. Go to the Structured Workplace Learning link on the OpenSpace. Click on the Portfolio link.
3. Click on Upload files then Add files. Follow the prompts and then Save changes. If you have
already added files, go to Edit files to add extra files.
4. To delete files, go to Edit files, click on the file and choose Delete.
5. DO NOT click on the Send for marking button at this stage.
You will need to check the submission instructions against how the final document is developed
and formatted.

Table of Contents
Introduction...............................................................................................................................4
Instructions...............................................................................................................................5
Section A: Core and pre-selected units of competency................................................................8
Activity 1: Feed animals................................................................................................................8
Activity 2: Clean small animal cage...............................................................................................8
Activity 3: Bathe an animal.........................................................................................................10
Activity 4: Observe and record animal behaviour.......................................................................11
Activity 5: Monitor and record animal general health and wellbeing.........................................11
Activity 6: Develop, implement and monitor enrichment items.................................................14
Activity 7: Prepare transport housing.........................................................................................15
Activity 8: Administer treatments...............................................................................................15
Activity 9: Collect samples..........................................................................................................16
Activity 10: Describe quarantine area.........................................................................................16
Activity 11: Restrain and handle animal.....................................................................................16
Activity 12: Identify grooming requirements..............................................................................17
Activity 13 Report an incident....................................................................................................18
Activity 14: Record chemicals and materials used in the workplace...........................................18
Activity 15: Communicate with staff at work..............................................................................18
Activity 16: Conduct or observe a meeting.................................................................................19
Activity 17: Demonstrate leadership skills..................................................................................21
Activity 18: Monitor work performance and identify improvements.........................................21
Activity 19: Network and build work relationships.....................................................................22
Activity 20: Control inventory.....................................................................................................23
Activity 21: Maintain storage area and equipment....................................................................24
Section B: Elective units of competency.....................................................................................25
ACMSPE304A Provide basic care of dogs...................................................................................25
Activity 22: Identify dog breeds..................................................................................................25
Activity 23: Clean large animal housing......................................................................................25
Activity 24: Capture and restrain dogs........................................................................................27
ACMSPE305A Provide basic care of domestic cats.....................................................................28
Activity 25: Identify cat breeds...................................................................................................28
Activity 26: Capture and restrain cats.........................................................................................28
ACMSPE312A Provide basic care of rodents and rabbits............................................................30
Activity 27: Identify rodent and rabbit breeds............................................................................30
Activity 28: Capture and restrain rodent....................................................................................30

Activity 29: Capture and restrain rabbit or guinea pig................................................................31
Activity 30: Rodent housing........................................................................................................31
Activity 31: Rabbit or guinea pig housing....................................................................................32
Activity 32: Clean rodent or rabbit house...................................................................................32
ACMCAS306A Provide grooming services for companion animal comfort.................................34
Activity 33: Identify grooming requirements..............................................................................34
Activity 34: Groom an animal.....................................................................................................35
Activity 35: Risks associated with grooming animals..................................................................36
ACMACR403A Identify and respond to animal behaviour..........................................................37
Activity 36: Identify undesirable animal behavior......................................................................37
Activity 37: Identify restricted breeds and appropriate responses.............................................37

Section A: Core and pre-selected units of competency
Complete all workplace assessment activities in this section.
Activity 1: Feed animals

Upload a three- to five-minute video of you feeding one species of companion animal from
the following: dog, cat, rabbit or guinea pig, bird, rat or mouse.
Use the Observation checklist below as a guide to the steps you must carry out. Your
assessor will use it to check you have carried out these steps in the correct order. Provide
a verbal description of the steps you are undertaking and why.
Observation checklist:
Workplace
Steps Assessor Addressed
Comments
All necessary equipment is collected prior
to feeding the animal.
Food is prepared hygienically according to
the diet plan.
Food is placed in an appropriate container
for the species.
Food is presented to the animal
appropriately.
The animal is observed for abnormal
feeding behaviour.
Food intake is monitored and recorded.
Workplace documentation completed.
Activity 2: Clean small animal cage

Record a three- to five-minute video of yourself cleaning a small animal cage, for example,
a small dog cage, cat carrying cage, bird cage or rabbit hutch.Provide a verbal
commentary in the video for each of the steps you carry out. As part of this commentary
you must also clearly identify:
 the equipment used – i.e. cloths, paper towels and disinfectants (type, action, dilution,
amount of time to be left in contact with the surface, etc.)
 hazards associated with the task – e.g. handling of hazardous substances, open cage
door, etc.
 the actions you take to eliminate or reduce the identified risks.
assessor will use it to check you have carried out these steps in the correct order.

Workplace Assessor
Steps Addressed
Comments
Washed hands.
Demonstrated knowledge of risk

assessment process and correctly
identified risks to self, animal/s and
bystanders.
Demonstrated appropriate action to
reduce risk e.g. protective animal
handling gloves worn, muzzle applied
etc.
Removed animal/s from the cage
safely and humanely.
Wore suitable PPE.
Removed and cleaned food and water

bowls.
Removed enrichment objects.
Removed solid waste first, and
disposed of them in accordance with
relevant regulations/legislation.
Clean any spills as required.
All areas of the cage are wet.
The cage is scrubbed with detergent.

The cage is rinsed and allowed to dry.
Disinfectant is applied (unless a
detergent type of disinfectant was used
earlier).
Cage is allowed to dry again.
Cage is checked for cleanliness and

damage, damage is reported if
relevant.
The cage is ‘refurnished’ with bedding,
food and water bowls and clean
enrichment objects.
Animal/s returned safely and humanely
to the cage.
Student washes hands after the
activity.
Workplace documentation completed.

Activity 3: Bathe an animal
Record a five- to ten-minute video of you bathing one of the animals selected in the above
activities. If this is not possible, select another companion animal at the facility, preferably
a dog or cat that requires bathing (choose the animal that best matches your elective
choices).
a verbal commentary in the video of each of the steps you carry out.
Workplace
Comments
Hands washed before undertaking the
activity.
All necessary equipment collected prior
to undertaking the activity.
Demonstrated knowledge of risk
assessment process and correctly
identified risks to self, animal/s and
bystanders.
Demonstrated appropriate action to
reduce risk – e.g. wet floor sign, muzzle
applied, etc.
The animal is captured safely.
The animal is lifted appropriately.
A basic hygiene inspection of the animal
is conducted.
The animal is safely secured in the bath.
Water temperature is checked.
Coat and skin is wet and shampoo is
applied.
Shampoo is massaged in.
Attention is paid to ears, pads and anus.
Coat is rinsed well.
The student smooths the hair on the
legs, tail, ears and body to remove
excess water.
The animal is dried with a towel.
The drying is completed using a dryer
appropriately.
The animal is safely returned to their
cage/housing.

Washing equipment is cleaned and
stored, checked for damage and low
stock and reported to supervisor if
necessary.
Student washes hands after the activity.
Activity 4: Observe and record animal behaviour

Record and submit a three- to five-minute video of the behaviour of a companion animal
within the facility. Try to choose the animal based on your elective choices – i.e. dog, cat,
rabbit or guinea pig, rat or mouse, and where possible a young, sick or injured animal.
Seek consent from your workplace supervisor before videoing the selected animal. From
your footage:
1. Identify normal behaviour exhibited by the animal.
2. Identify abnormal behavior exhibited by the animal. If the animal is not exhibiting
any abnormal behavior, identify behavior that would suggest an animal is unhappy,
stressed or bored.
When making your observations, consider whether the animal is eating and drinking
normally, toileting normally, is socially interactive and responsive to attention, interested in
surrounding, sleeping normally or excessively.
Record your observations below.
Normal behaviour exhibited:
<type here>
Abnormal behaviour exhibited:

<type here>
Activity 5: Monitor and record animal general health and wellbeing

Select two different species that you will be able to observe, monitor and evaluate over a
period of time, and on a number of occasions within the facility. Choose the species based
on your elective choices – i.e. two of the following: dog, cat, rabbit or guinea pig, rat or
mouse. Where possible, one should be a sick, young or injured animal.
Using appropriate anatomical and physiological terminology, complete the below table to
record the general health, wellbeing and condition of the selected animals – including
signs of illness or injury.
Gather the required information from your own observations and from workplace
documents such as Animal Health Records. You will also need to indicate if any of your
findings required reporting to your workplace supervisor.
Animal record:

Animal 2:
Reported
<type here> to
Name of the animal
Supervisor
(Y/N)
Animal species <type here> N/A
Breed <type here> N/A
General appearance N/A

<type here>
Sex <type here> N/A
Age <type here> N/A
Behaviour <type here>
Vaccination history <type here>
Physical examination
(HR, RR, temperature, <type here>
mucous membrane colour
and refill)
Weight and Body Condition <type here>

Score (BCS)
Medical history <type here>
Diet <type here>
Food and water intake <type here>
Frequency and appearance

<type here>
of urination/defaecation
Housing/bedding/enrichmen
<type here>
t
Workplace documentation <type here>

completed.
Animal 2:
Reported
<type here> to
Name of the animal
Supervisor
(Y/N)
Animal species <type here> N/A
Breed <type here> N/A
General appearance N/A

<type here>
Sex <type here> N/A
Age <type here> N/A
Behaviour <type here>
Vaccination history <type here>
Physical examination
(HR, RR, temperature, <type here>
mucous membrane colour
and refill)
Weight and Body Condition <type here>

Score (BCS)
Medical history <type here>
Diet <type here>
Food and water intake <type here>
Frequency and appearance

<type here>
of urination/defaecation
Housing/bedding/enrichmen

<type here>
t
Workplace documentation <type here>
completed.
Activity 6: Develop, implement and monitor enrichment items

Upload four photos of enrichment items or objects appropriate for a selection of animals at
the facility. You must include at least one food-related enrichment item, one social, and
one physical in your examples. Provide a short written description for each photograph
explaining:
 why item selected (refer to animal profile/characteristics) and how it is used
 how the item is cleaned, maintained and stored.
Enrichment item or object Description
<insert photo here> <type in short description of the item

and its maintenance here>




Activity 7: Prepare transport housing
Identify, select and prepare the appropriate transport housing for one companion animal
within the facility – i.e. transport housing for a dog, cat, rabbit or guinea pig, bird, rat or
mouse. In your response:
1. Provide a photo of the animal and a photo of the transport housing
2. Explain why you have chosen this transport housing?
3. List the steps
Animal Selected and prepared transport
housing
<insert photo of animal here> <insert photo of prepared housing

here>
Why chosen:
Steps to preparing the transport housing:
<type here>
Activity 8: Administer treatments

You will be involved in administering treatments to animals. Upload photos showing you
administering treatments for any two of the following treatments:
 Aural (cleaning ears or applying medication to ears).
 Ocular (cleaning eyes or applying eye ointment/drops).
 Administering tablet / oral medication, including oral flea and tick medications.
 Topical applications like spot-ons.
Your photos must be of each species related to your elective choices – i.e. a dog, cat,
rabbit or guinea pig, rat or mouse. Ensure the correct dosage is administered, and that all
workplace protocols related to the administration of medication and treatments are
adhered to. Identify workplace documentation or paperwork you completed as part of this
activity.
Administering treatment Description of procedure followed
<insert photo here> <type in short description of the activity

here>

here>

here>
Activity 9: Collect samples

Upload two photos of samples that have been taken in the facility (this could be urine,
blood, feathers, faecal matter, food, etc.). Outline how these were collected and recorded
in the facility.
Photos of Samples How these were collected and recorded
<insert photo here> <type in discussion here>
<insert photo here> <type in discussion here>
Activity 10: Describe quarantine area

Identify the quarantine area within the facility. You may draw a simple floor plan of the
facility to help you show its location or describe where it is located within the facility.
Describe what you do in a quarantine area that you do not have to do in the rest of the
facility (for example, different PPE).
<insert your response here>
Activity 11: Restrain and handle animal

Upload four photos of you safely restraining/handling at least two different species of
companion animals from the following: dog, cat, rabbit or guinea pig, bird, rat or mouse.
Provide a short written description for each photograph explaining what you are doing and
why. You will need to outline how you ensured your own safety as well as ethical and
welfare considerations for the animal in your descriptions.
Photos Description

<insert photo here> <type in short description here>
Activity 12: Identify grooming requirements

Describe the grooming requirements of the two selected species.
Grooming requirements
<type in short description here>

Animal 1
<type in short description here>

Animal 2

Activity 13 Report an incident
Use the facility’s Incident Report or similar, to report an incident that occurred to you or
another worker in the facility. If you are not involved in an incident, describe an example of
an incident you have heard about or one that is likely to occur in an animal facility
<upload completed Incident Report> Or <type in short description here>
Activity 14: Record chemicals and materials used in the workplace

Select three cleaning agents and chemicals – i.e. bleach, air fresheners that are typically
used in the facility to carry out daily work tasks. Go to the Green Vet Practice website, and
investigate the selected chemicals. Complete the table below:
Chemical Used for Environment/healt Alternative?

h risk
<type in short <type in short <type in short <type in short
description here> description here> description here> description here>
Share your findings with your workplace supervisor.
Activity 15: Communicate with staff at work

Workplace leaders require strong communication skills. Identify an occasion you have
communicated to other staff. For example:
 To explain the day’s work plan
 To communicate a change to a policy or procedure
 To promote a new sustainability initiative
Reflect on the skills you used and complete the following table. If you are unable to do this
Activity at work, identify a supervisor you have observed communicating with other staff.
What was the reason for <type your entry here>

communicating?
What sources of <type your entry here>

information (e.g. procedure)
did you/supervisor refer to?
Who did you/supervisor <type your entry here>

communicate with?
Did you/supervisor consider <type your entry here>

any cultural/diversity issues
(e.g. people who do not
speak English as their first

language)
How did you/supervisor <type your entry here>

communicate
(method/channel)
Process to ensure staff <type your entry here>

received the
communication
Were there any barriers <type your entry here>

(e.g. resistance to change)
What opportunities did staff <type your entry here>

have to discuss and clarify
the information?
How was the <type your entry here>

communication recorded?
How were follow-up actions <type your entry here>

communicated to staff
Are there any opportunities <type your entry here>

for you/supervisor to
improve communication
process
Activity 16: Conduct or observe a meeting

Being able to conduct (chair) a workplace meeting is an important way a leader
communicates effectively. Most workplaces conduct regular WHS team meetings in a
formal or informal setting.
Reflect on the following aspects of WHS team meetings and discuss how you have – or
would –conduct a WHS team meeting in your workplace. Focus on the following topics
that would typically come up in a WHS meeting.
 Changes to policy or procedure because of changes to legislation
 Reporting responsibilities
 Hazard and risk management
 WHS responsibilities
 Emergency procedures
What was the purpose <type your entry here>

of the meeting?
Did you/supervisor use <type your entry here>

an agenda?
Who were the <type your entry here>

attendees?
What opportunities did <type your entry here>

attendees have to learn
(e.g. a new WHS
procedure)

obtain feedback on
whether attendees
understood e.g. new
WHS procedure?

clarify decisions made
in the meeting?
What WHS or other <type your entry here>

policies, procedures,
regulations or legislation
(if any) were referred to
in the meeting
How were minutes <type your entry here>

recorded and
distributed?
Record actions from the <type your entry here>

meeting and date to
follow up.
How were minute <type your entry here>

actions followed up on?
How could the meeting <type your entry here>

be improved?

Activity 17: Demonstrate leadership skills
Identify an occasion in which you demonstrated leadership skills to help another person
improve their performance. Your example can be from your current or previous workplace
or outside work (for example, in your volunteer, family or sporting work).
Identify the situation, <type your entry here>
individual and what the
individual needed to
improve.
How did you treat the <type your entry here>

person with integrity,
respect and empathy?
What did you do to maintain <type your entry here>

a good relationship with the
individual?
How did you gain his/her <type your entry here>

trust and confidence?
How did you adjust your <type your entry here>

interpersonal style?
How did you guide and <type your entry here>

support the individual to
improve his/her
performance?
How did you manage <type your entry here>

conflict with the individual?
What could you have done <type your entry here>

better? What professional
development might be
useful?
Activity 18: Monitor work performance and identify improvements

This Activity is in two parts:
Part A: Complete the following table:
 Record the day’s activities for your workgroup.
 Identify those activities in which you will be involved.
 Identify anything that may affect you completing your tasks.
 Describe what you did to ensure you were able to complete your tasks.
 Describe any technology which helped you complete your schedule.
Please be brief and use bullet points.

Workgroup Your tasks Possible How issue resolved
Activities issues
<type your <type your <type your <type your entry here>
entry here> entry here> entry here>
Describe the technology (e.g. phone alerts) that helped you complete the work
tasks/schedule)
<type your entry here>
Part B: Choose one task that has to be done daily (for example, feeding) and one that has to be
done weekly or periodically (for example, bathing). For each example, analyse your performance
and identify where you need to improve and what professional development will or has helped you
improve your performance.
Performance Performance Area of Professional development

(your self (feedback from improvement
assessment) others)
<type your <type your <type your <type your entry here>
entry here> entry here> entry here>
Activity 19: Network and build work relationships

All organisations have internal and external networks that are important to the team and
business (for example, colleagues in other parts of the organisation, suppliers, customers,
dog trainers, council rangers, vet food suppliers, professional associations, local
government, council and so on).
In the table below identify one internal network and two external networks, why the
network is important to the organization and strategies you will or have used to build
relationships in these networks.
Network 1 (internal) Why important Strategies to build
relationship
<type your entry here> <type your entry here> <type your entry here>
Network 2 (external) Why important Strategies to build

relationship

<type your entry here> <type your entry here>
Network 3 (external) Why important Strategies to build

relationship
<type your entry here> <type your entry here> <type your entry here>
Activity 20: Control inventory

This Activity is in two parts:
Part A: Develop a flow chart to show the process used in your workplace to receive, store
and dispatch goods. You do not need to explain the process; you are simply required to
show the process and the role involved (do not name the person doing the task, just their
roles if required).
Flowchart 1: Receive Flowchart 2: Store goods Flowchart 1: Dispatch

goods goods
<type your entry here> <type your entry here>

Part B: Upload a stock inventory document you have completed. If you are unable to do
this briefly describe how the organization monitors and maintains their budgeted stock
levels to ensure they do not run out of supplies (e.g. food).
<upload or type your entry here>

Activity 21: Maintain storage area and equipment
Describe how you assisted in maintaining the storage area and equipment in your workplace.
 Identify the policies and procedures associated with storage areas and using/maintaining
equipment.
 Describe how the storage area is kept secure and hygienic.
 Identify three pieces of equipment and describe how they are stored and maintained.

Section B: Elective units of competency
Only complete the workplace assessment activities for the electives you have
chosen.
ACMSPE304A Provide basic care of dogs

Only complete if you have selected the elective ACMSPE304A Provide basic care of
dogs.
Activity 22: Identify dog breeds
Identify three commonly available dog breeds within the facility.
Photo Group Identifying features
<insert photo>
<type your <type your entry here>
entry here>
Activity 23: Clean large animal housing

Record a five- to ten-minute video of yourself cleaning a large animal housing area within
the facility.
You are required to provide a verbal commentary in the video for each of the steps you
carry out. As part of this commentary you must also clearly identify:
 the equipment used – i.e. broom, mop, stiff brush and disinfectants (type, action,
dilution, amount of time to be left in contact with the surface, etc.)
 hazards associated with the task – e.g. slippery floors or an aggressive dog, and the
risks to self, the animal and any bystanders
 the actions you take to eliminate or reduce the identified risks
 the type of bedding chosen, reason for the choice and maintenance of it.
Workplace Assessor
Steps Addressed
Comments
Washed hands.
Demonstrated knowledge of risk assessment

process and correctly identified risks to self,
animal/s and bystanders.
Demonstrated appropriate action to reduce risk –
e.g. wet floor sign, muzzle applied, etc.
Removed animal/s from the enclosure safely and
humanely.

Wore suitable PPE.
Removed and cleaned food and water bowls.
Removed enrichment objects.
Removed solids first, and disposed of them in

accordance with relevant regulations/legislation.
All areas of the enclosure are wet.
The enclosure is scrubbed with detergent.
The enclosure is rinsed and allowed to dry.
Disinfectant is applied (unless a detergent type of

disinfectant was used earlier).
Enclosure is allowed to dry again.
Enclosure is checked for cleanliness and damage,

damage is reported if relevant.
The enclosure is ‘refurnished’ with bedding, food
and water bowls and clean enrichment objects.
Animal/s returned safely and humanely to the
enclosure.
Equipment is cleaned and stored, checked for
damage and low stock and reported to supervisor if
necessary.
Student washes hands after the activity.

Activity 24: Capture and restrain dogs
Record two three- to five-minute videos of yourself demonstrating the approach, restraint
(including any equipment required) and removal of two different dogs from their housing
and placement in an alternative secure environment (if possible try to ensure the two dogs
are of different sizes and temperaments).
Workplace
Comments
Student collects appropriate catching and
restraint equipment, and prepares
alternate secure environment.
Student assesses animal’s behaviour and
considers if safe to approach.
Student approaches animal using
appropriate techniques.
Student attaches restraint equipment and
uses it correctly and humanely, or
manually lifts animal correctly.
Student successfully relocates animal to
new and secure environment.
Student safely removes restraint
equipment (if applicable).
If student has not used catching and
restraint equipment, student has advised
what equipment could be used for this
task if it was available.

ACMSPE305A Provide basic care of domestic cats
domestic cats.
Activity 25: Identify cat breeds
Identify three commonly available dog breeds within the facility.
<insert photo>
entry here>
<insert photo>
entry here>
<insert photo>
entry here>
Activity 26: Capture and restrain cats

Record two three- to five-minute videos of yourself demonstrating the approach, restraint
(including any equipment required) and removal of two different cats – one from housing
and one from a cat carrying cage – and placement in an alternative secure environment (if
possible, try to ensure the two cats are of different temperaments).
Workplace
Comments

ACMSPE312A Provide basic care of rodents and rabbits
rodents and rabbits.
Activity 27: Identify rodent and rabbit breeds
Identify three commonly available rodents and/or guinea pigs within the facility.
<insert photo> <type your <type your entry here>
entry here>

entry here>

entry here>
Activity 28: Capture and restrain rodent

Record a two- to- three-minute video of yourself demonstrating the approach, catching,
restraint (including any equipment required) and removal of a rodent from its housing and
placement in alternative secure environment.
Workplace
Comments

Activity 29: Capture and restrain rabbit or guinea pig

Record a two- to- three-minute video of yourself demonstrating the approach, catching,
restraint (including any equipment required) and removal of a rabbit or guinea pig from its
housing and placement in alternative secure environment.
Workplace
Comments
Activity 30: Rodent housing

Identify and discuss the housing provided for a rodent, including type, size, bedding,
ventilation, temperature, and enrichment objects provided.
<insert description here>

Activity 31: Rabbit or guinea pig housing
Identify and discuss the housing provided for a rabbit or guinea pig, including type, size,
bedding, ventilation, temperature, and enrichment objects provided.
<insert description here>
Activity 32: Clean rodent or rabbit house

Record a two- to three-minute video of you demonstrating and discussing the cleaning of a
rodent or rabbit’s housing, including food and water receptacles, enrichment objects, all
areas of enclosure (e.g. cage bars), and products used.
Workplace
Comments
Removed occupants and ensured they
were secure.
Removed all accessories and furnishings
from the cage.
Disposed of all bedding and materials –
saving a small amount of old shavings to
place back in the cleaned cage as it will
have their scent on it.
Wore suitable PPE.
All areas of the cage are wet.
The cage is scrubbed with detergent.

The cage is rinsed and allowed to dry.
Disinfectant is applied (unless a detergent
type of disinfectant was used earlier).

Cage is allowed to dry again.
Cage is checked for cleanliness and

damage (including enrichment items),
damage is reported if relevant.
The cage is ‘refurnished’ with bedding,
food and water bowls, and clean
enrichment objects.
Animal/s returned safely and humanely to
the cage.
Hands are washed.

ACMCAS306A Provide grooming services for companion animal
comfort
Only complete if you have selected the elective ACMCAS306A Provide grooming services
for companion animal comfort.
Activity 33: Identify grooming requirements
Upload four photos of animals which you have groomed. Provide a short written
description for each photograph explaining what you have done and why. For each
example, you will need to include:
 Who you consulted (e.g. owner, your supervisor etc)with and what was discussed
with the workplace to help you determine grooming needs (do not provide names)
 The breed
 What grooming you did, the equipment and how long it took
 How much was charged (if applicable)
 If any follow up was needed.
Photos of groomed animals Description
<insert photo here> <type in description>

Activity 34: Groom an animal
Record a video (maximum 15 minutes) of yourself grooming an animal.
You will need to provide a verbal commentary in the video explaining each of the steps
you carry out.
Workplace Assessor
Steps Addressed
Comments
Student discusses how they determined
the grooming requirements.
Student has collected all necessary
equipment.
Student washes hands.
The animal is captured safely.
The animal is lifted appropriately.
The animal is safely secured in the
grooming area.
The coat is brushed and any knots
removed.
The coat is dematted (if required).
The coat is trimmed as required.
Attention is paid to ears and eyes.
Nails are clipped (if necessary).
Hair is removed from the ears (if
necessary).
Parasite control is implemented (if
required).
The animal is returned to its housing.
Waste material is collected and disposed
of in accordance with relevant
regulations/legislation.
The grooming equipment and the area
are cleaned.

Activity 35: Risks associated with grooming animals
There are risks to both humans and animals associated with the grooming of animals,
reflect on the activity and provide an entry of up to 200 words in the space provided below
in which you discuss these risks, explaining how you would minimise them.

ACMACR403A Identify and respond to animal behaviour
Only complete if you have selected the elective ACMACR403A Identify and respond to
animal behaviour.
Activity 36: Identify undesirable animal behavior
Reflect on some of the undesirable animal behaviours you have seen during your
placement. Choose one example and develop a constructive solution for this behaviour
that you would offer to the animal’s owner or new owner. Include when you would refer the
animal to a behavioural specialist in your answer.
Activity 37: Identify restricted breeds and appropriate responses

Familiarise yourself with your local council/municipality’s legislation relating to restricted
breeds. Research and list two restricted dog breeds in the space below, and discuss what
the appropriate response would be if one of these breeds was brought in as a stray that
could not be identified.

Workplace Assessment Portfolio

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ACM40310 Certificate IV in Companion Animal Services

Workplace Assessment Portfolio

Student name: XXXXXX

Student number: XXXXXX

Assessment Number: 32306_PA

Open Colleges I Workplace Assessment Portfolio I 32306_PA 1

Open Colleges I Workplace Assessment Portfolio I 32306_PA 2

An important element of the Workplace Assessment process is the completion of the

Assessment File Naming Convention

Submitting Your Assessment

Open Colleges I Workplace Assessment Portfolio I 32306_PA 3

 ACMGAS301A Maintain and monitor animal health and wellbeing

As well as the pre-selected electives for this course:

 ACMGAS303A Plan for and provide nutritional requirements for animals

 ACMSPE304A Provide basic care of dogs.

Open Colleges I Workplace Assessment Portfolio I 32306_PA 4

1. Print out this document to use as a guide.

Uploading your portfolio activity files

Open Colleges I Workplace Assessment Portfolio I 32306_PA 5

Open Colleges I Workplace Assessment Portfolio I 32306_PA 6

Open Colleges I Workplace Assessment Portfolio I 32306_PA 7

Activity 1: Feed animals

Activity 2: Clean small animal cage

Open Colleges I Workplace Assessment Portfolio I 32306_PA 8

Demonstrated knowledge of risk

Removed and cleaned food and water

The cage is scrubbed with detergent.

Cage is checked for cleanliness and

Open Colleges I Workplace Assessment Portfolio I 32306_PA 9

Open Colleges I Workplace Assessment Portfolio I 32306_PA 10

Activity 4: Observe and record animal behaviour

Abnormal behaviour exhibited:

Activity 5: Monitor and record animal general health and wellbeing

Open Colleges I Workplace Assessment Portfolio I 32306_PA 11

Animal species <type here> N/A

Breed <type here> N/A

General appearance N/A

Sex <type here> N/A

Age <type here> N/A

Behaviour <type here>

Vaccination history <type here>

Weight and Body Condition <type here>

Medical history <type here>

Diet <type here>

Food and water intake <type here>

Frequency and appearance

Open Colleges I Workplace Assessment Portfolio I 32306_PA 12

Animal species <type here> N/A

Breed <type here> N/A

General appearance N/A

Sex <type here> N/A

Age <type here> N/A

Behaviour <type here>

Vaccination history <type here>

Weight and Body Condition <type here>

Medical history <type here>

Diet <type here>

Food and water intake <type here>

Frequency and appearance

Open Colleges I Workplace Assessment Portfolio I 32306_PA 13

Activity 6: Develop, implement and monitor enrichment items

Enrichment item or object Description

<insert photo here> <type in short description of the item

<insert photo here> <type in short description of the item