04 ISO 14001 2015 Awareness - Rev.01

TUV Middle East
Member of TÜV NORD Group
ISO 14001:2015 Awareness Training

Welcome
▪ Introduction
▪ Emergency Preparedness & Response
▪ Facilities – viz Training hall; wash rooms;
prayer hall; refreshments; lunch.
▪ Mobile Phones – “Silent Mode”
▪ Respect for Opinion
▪ Understanding the course materials
▪ Course Duration
▪ Timings for breaks:
- Lunch and Prayer
▪ Course structure – Discussions, group
exercises, presentations etc.
2 TUV ME│EMS 001 - ISO 14001:2015 Awareness Training │ REVISION 01│ ISSUE DATE 29.12.2015
Objective and Aim of this course:
What are your objectives in attending this course?
To understand
▪ Concepts & historic evolution of Environment management system

▪ The environmental issues
▪ What is environmental management system.
▪ The requirements of ISO 14001:2015 standard in detail.
▪ Brief on ISO 14001:2015 implementation
Contents:
▪ Major environmental issues

▪ Benefits of Environmental management systems
▪ Principles used to develop ISO 14001:2015
▪ Risk management vs ISO 14001:2015
▪ Context of the organization
▪ Leadership
▪ Planning for the Environmental management systems
▪ Support
▪ Operation
▪ Performance evaluation
▪ Improvement
Major environmental issues
On March29, 2013, the 65 year old
ExxonMobil Pegasus Pipeline ruptured
beneath a subdivision in Mayflower,
Arkansas, soaking lawns and streets with
an estimated 210,000 gallons of heavy
toxic tar sands crude. For Mayflower's
2,200 residents, the existence of a pipeline
running under their homes (and partially
through the watershed that provides water
to 400,000 people) came as a shock.
QUALITY ASSURANCE Considered QUALITY
a "major CONTROL
spill" by the EPA, it
sickened hundreds of residents and
exposed them to known carcinogens like
benzene and to hydrogen sulfide, which
causes respiratory illnesses.
Who Suffers:
Groundwater, people, wildlife.
Food waste in Abu Dhabi accounts for 55

per cent of all household waste, placing
huge pressure on local landfills. The
amount of food waste that goes to landfill
in the UAE could be significantly reduced if
more people used food-disposal machines
in their homes.
According to Dubai Municipality, 1,850
tones of food waste is thrown away each
QUALITY ASSURANCE QUALITYinCONTROL
day during Ramadan the emirate.
Courtesy: The National, UAE July15th,

2014
Six Common Air Pollutants

▪ Ozone
▪ Particulate Matter
▪ Carbon Monoxide
▪ Nitrogen Oxides
▪ Sulfur Dioxide
▪ Lead
Of the six pollutants, particle pollution

and ground-level ozone are the most
QUALITY ASSURANCE Widespread health threats.
QUALITY CONTROL
According to a study commissioned by

the Institute of Health and Sustainability,
4655 People died as a result of air
pollution in Sao Paulo in 2011. In that
same time Period, traffic fatalities
accounted for 1566 deaths
Benifits
Benifits of environmental management system based on ISO 14001
- Meeting legal requirements and improving the organization’s environmental

performance
- Management commitment and employee engagement
- Business management, notably for meeting stakeholder requirements, improving
public image, achieving strategic objectives, and integrating with business
management systems
- Supplier environmental performance
- Providing a competitive advantage
- Providing financial benefit
Ref: ISO/TC 207/SC 1
Principles used to develop ISO 14001:2015
The principles used to develop ISO 14001:2015 is “Three pillars of sustainability”
Social : This pillar supports initiatives like peace,

social justice, reducing poverty, and other grassroots
movements that promote social equity.
Environmental : This pillar supports initiatives like:

renewable energy, reducing fossil fuel consumption
and emissions, sustainable agriculture and fishing,
organic farming, tree planting and reducing
deforestation, recycling, and better waste
management.
Economic : We need a sustainable economic model

that ensures fair distribution and efficient allocation
of our resources. This pillar ensures that our
economic growth maintains a healthy balance with
our ecosystem.
Concept of risk based thinking
Risk management
▪ Risk definition
Risk
Effect of uncertainty on an expected result
Note 1: An effect is deviation from expected – positive or

negative
Note 2: Uncertainty is the state, even partial, of deficiency of

information related to, understanding or knowledge of, an
event, its consequence, or likelihood
Note 3: Risk is often expressed in terms of a combination of

the consequences of an event and the associated likelihood
occurrence
Ref.: ISO DIS 14001:2015
Risk management
▪ Reason for risk based thinking (as per ISO)
• Improve customer satisfaction and

confidence
• Assure consistency of quality of the
product
Reason • Establish pro-active culture of prevention
and improvement
• Successful companies intuitively take a
risk-based approach
Risk management
identify and treat
risks
risk can be
internal or external
integrate risk
management in to
the culture
risk management
should be an
ongoing process
responsibility
shall be assigned
this is a
preventive
measure
better to define
and document
this is
everyone's
responsibility
Risk management
▪ Risk register Poultry farm (Located in the desert)
Topic Activity Risk Opportunities
Aspect Impact - Using automated

- shortening the life drinking system in
Env. Aspect Usage of Water Depletion of span of the farm the farm
Rearing ( Significant) natural (Threat) - Water recycling
farms resources
Chicken Manure Land pollution - Spreading of - Heat treatment of

(significant) diseases (threat) manure to be
- fines from the Organic manure
local authority (agriculture
(threat) purpose)
- Selling the chicken
manure
Storage Usage of papers Depletion of

natural
Rare ---
area resources
Purchase
Compliance - Drilling of - Starting the process - Providing adequate

Obligation new wells without getting a water source, prolong
permission - get fine the farm life span
(threat)
Contractual
requirements
Structure of ISO 14001:2015 - DIS
Structure of ISO 14001:2015 in PDCA Cycle
4. Context of the organization
4.1 Understanding the organizations and its context
To achieve intended outcome of environmental management system, the

organization shall determine,
External Issues Internal Issues

• Cultural
• Social • Activities
• Political • Products & Services
• Legal & Regulatory • Strategic Direction
• Financial • Culture
• Technological • Capabilities (i.e. people,
• Economic knowledge, process,
• Natural & competitive systems)
Issues include environmental conditions capable of affecting or being affected by

the organization
4.2 Understanding the needs and expectations of interested parties

▪ Determine
o interested parties and their relevant needs & expectations (requirements)
o Which of these needs and expectations become compliance obligations.
- Customers,
- Communities,
- Employees,
- Investors,
- Suppliers
- Regulators
- Nongovernment
organizations.
4.3 Determining the scope of environmental management system

SCOPE
Boundaries Applicability
Consider:
- External and internal issues (4.1)

- The compliance obligations referred (4.2)
- Its organizational unit(s), function(s), physical boundaries, activities, products
and services
- Its authority and ability to exercise control and influence.
- Documented information - maintained and available to interested parties
4.4 Environmental management system
Processes needed and their interactions

Establish,
implement, maintain
and continually Requirements of this international standard
improve an EMS,
including
To achieve intended outcome and to enhance its
environmental performance
Consider the knowledge gained of its context of the organization and needs and
expectations of the interested parties
5. Leadership
5.1 Leadership and Commitment

Directing Policy
Accountab and &
Resources ility supporting Objectives
needed persons
Achieving Communication
intended & conforming to
outcome requirements
Integration of Support other

EMS to the relevant
Continual management
business
improvement roles
5. Leadership
5.2 Environmental Policy
- Top management shall establish, implement and Maintain
Appropriate to the purpose and Maintained as

context of the organization documented information
Provide framework for setting and

reviewing environmental objectives
Commitment to the protection of Communicated within the

the environment, including organization
prevention of pollution and other
specific relevant to context
Commitment to fulfil to its

compliance obligation and continual Available to interested
improvement to enhance parties
environmental performance..
5. Leadership
5.3 Organizational roles, responsibilities and authorities
• Top management shall ensure

responsibilities and authorities
for relevant roles are assigned
and communicated
Communicated
• Assign responsibility and
authority for:
- Ensuring EMS conforms to

the requirements of this
international standard.
- Report the performance of

EMS and environmental
performance, to top
management
6. Planning
6.1 Actions to address risks and opportunities
6.1.1 General
Planning the EMS • Context of the organization

• Needs & Expectations of the
the organization interested parties
• Scope of its EMS
shall consider
Determine the • Environmental Aspects

• Compliance Obligations
risks and • Other issues and requirements
opportunities identified in 4.1 & 4.2
6. Planning
6.1 Actions to address risk associated with threats and opportunities
6.1.1 General
• Assurance to achieve EMS intended

outcome
Needs to • Prevent or reduce undesired effects
including potential for external
addressed to environmental conditions to affect
• Achieve continual improvement
.
Within the scope of the environmental management system, the organization shall
determine potential emergency situations, including those that can have an
environmental impact
Maintain documented information of risk and opportunities and processes needed, to

the extent necessary to have confidence to carry out as planned.
6. Planning
6.1.2 Environmental aspects

Identify the environmental aspects and
associated environmental impacts The organization shall
considering life cycle perspective. determine those aspect the
Within have a significant impact on
the the environment by using
Take into account:
defined established criteria
Scope of
• Change including planned or new or
EMS
modified changes Significant
• Abnormal and reasonably environmental aspects
foreseeable emergency situations
Communicate its significant environmental aspects among the various levels and
functions, as appropriate
Maintain documented information of its;

- Environmental aspects and associated environmental impacts
- Criteria used to determine its significant environmental aspects
- Significant environmental aspects
6. Planning
6.1.3 Compliance obligations
- Determine and have access to the compliance obligation

related its environmental aspects
Organization
shall - Determine how these obligations apply to the organization
- Take these compliance obligations into account when establishing,

implementing, maintaining and continually improving its
environmental management system
Compliance obligations can result in risks and opportunities
Maintain documented information of its compliance obligations
6. Planning
6.1.4 Planning action

The organization shall plan:
a) To take actions to address its:
- significant environmental aspects
- compliance obligations
- risks and opportunities identified in 6.1.1
b) How to:
- integrate and implement the actions into its EMS
processes or other business processes
- evaluate the effectiveness of these actions
When planning these actions, the organization shall consider its technological
options and its financial, operations and business requirements
6. Planning
6.2 Environmental objectives and planning to achieve them

6.2.1 – Environmental Objectives
The organization shall establish environmental objectives at relevant
functions, levels
taking into account: Significant environmental aspects
Associated compliance obligations
Considering Its risks & opportunities
Environmental objective shall be:

- consistent with environmental policy
- measurable (if practicable)
- monitored
- Communicated & updated as appropriate
Maintain documented information on the environmental objectives
6. Planning
6.2.2 Planning actions to achieve environmental objectives
When planning how to achieve its environmental objectives, the

organization shall determine
- What will be done?

- What resources will be required?
- Who will be responsible?
- When it will be completed?
- How the results will be evaluated, including indicators for
monitoring progress toward achievement of its measurable
environmental objectives
Shall consider how actions to achieve its

environmental objectives can be integrated into
business objectives
7. Support
7.1 Resources
Determine and provide resources needed for establishment, implementation,
maintenance, continual improvement of EMS
7.2 Competence
Determine the necessary competence of person(s) doing work under its control
effecting environmental performance and its ability to fulfil its compliance obligations
Ensure competence based on appropriate education, training or experience

Determine training needs associated with its EMS
where applicable, take actions to acquire competence & evaluate the effectiveness
The organization shall retain appropriate documented information as

evidence of competence.
7. Support
7.3 Awareness
Persons doing work under the
organization’s control shall be aware of:
Significant Their Implications of

Environmental environmental contribution to not conforming
Policy aspects and the effectiveness to EMS
related impacts of EMS requirements
7.4 Communication - 7.4.1 - General

Internal What to communicate
Determine the When to communicate

communication
Whom to communicate
External How to communicate
7. Support
7.4.1 Communication
When establishing communications process, the organization shall
- Take into account its compliance obligations

- Consistent and reliable
- Respond to relevant communications
- Retain documented information
7.4.2 Internal communication 7.4.3 External communication

- Communicate information relevant
to EMS, including changes as - The organization shall externally
appropriate communicate information relevant
to EMS, as required by its
- Ensure communication process communication process and
enables person doing work to compliance obligations
contribute to continual
improvement
7. Support
7.5 Documented information

7.5.1 General
The documented information of the organizational EMS shall included:
- Required by this International standard
- Determined by the organization
The extent of the documented information is based on:

- Size of organization, type of activities, processes, products and services
- Needs to demonstrate fulfilment of its compliance obligations
- Complexity of the processes and its interaction
- Competence of persons
7. Support
7.5.2 Creating and updating
Creating and updating

documented information shall
ensure
Identification & Format & media Review & approval

description e.g. language, for suitability and
e.g. tittle, date, author, software version, adequacy
or reference number graphics, paper
electronic
7. Support
7.5.3 Control of documented information

- Documented information shall be controlled to ensure:
- Available and suitable for use, where and when it is needed
- It is adequately protected (e.g. confidentiality, improper use or loss of integrity)
- Distribution, access, retrieval and use

- Storage and preservation, including preservation of legibility
Controls
- Control of changes (e.g. version control)
- Retention and disposition
Control documented information of external origin
8. Operation
8.1 Operational planning and control
▪ The organization shall plan, implement and control the processes and implement
actions determined in 6.1 and 6.2 by:
- Establishing criteria for the processes
- Implementing control of the processes, in accordance with the
Note: Controls can include engineering

control, procedures, documented
procedures etc. They can be
implemented following a hierarchy. (e.g.
elimination, substitution, administrative).
8. Operation
The organization shall
- Control planned changes and consequences of unintended changes, taking action
to mitigate any adverse effects, as necessary
- Outsourced processes are controlled and type of control to be defined in EMS
Determine environmental requirements for the

procurement of products and services.
Establish controls to address environmental requirements

Consistent with a in the design process for the development, delivery, use
life cycle and end-of-life treatment of its products and services
perspective, the
organization shall Communicate relevant environmental requirements to
external providers, including contractors
Information on potential significant environmental impacts
associated with the transportation or delivery , use, end-of-
life treatment and final disposal
Maintain documented information to the extent necessary to have confidence.
8. Operation
8.2 Emergency preparedness and response
- Prepare and respond by planning actions prepare to respond by
planning actions to prevent or mitigate adverse environmental
The impacts from emergency situations
organization
shall establish, - Respond to actual emergency situations
implement and
maintain the - take action to prevent or mitigate the consequences of
process needed emergency situations, appropriate to the magnitude of the
for prepare and emergency and the potential environmental impact;
respond to - periodically test the planned response actions, where
potential practicable;
environmental
periodically review and revise the process(es) and planned
emergency
response actions, in particular after the occurrence of emergency
situations
situations or tests
identified in
6.1.1 provide relevant information and training related to emergency
preparedness and response, as appropriate, to relevant
interested parties, including persons working under its control
Maintain documented information to the extent necessary to have confidence
that the process(es) is (are) carried out as planned
9. Performance Evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.1.1 General
- What needs to be monitored and measured related to
- Methods as applicable to ensure valid results

The
organization
shall - Criteria to evaluate env. Performance and appropriate
determine indicators
- When to perform monitoring and measurement
- When the results will be analysed and evaluated
9.1 Monitoring, measurement, analysis and evaluation
9.1.1 General
- The organization shall ensure calibrated or verified monitoring and measuring

equipment used and maintained as appropriate
- Evaluate its environmental performance and the effectiveness of the EMS
- Retain documented information as evidence of monitoring, measurement,

analysis and evaluation results.
- Communicate information on environmental performance both internally and

externally as identified by communication processes and as required by its
compliance obligations
9.1.2 Evaluation of compliance

▪ The organization shall plan and implement a process to evaluate fulfilment of its
compliance obligations
▪ The organization shall
- determine the frequency that compliance will be evaluated
- evaluate compliance and take action if needed
- maintain knowledge and understanding of its compliance status
9.2 Internal audit

9.2.1 General
The organization shall conduct internal audits at planned interval to ensure EMS
confirms to:
- Organization’s own requirements
- Requirements of this international standard
Is Effectively implemented and maintained
9.2.2. Internal audit program

The organization shall plan, establish and maintain audit programme and shall be
take into consideration of: - Frequency?
- Methods?
- Environmental importance of the processes
- Responsibilities?
- Changes affecting the organization
- Planning requirements?
- Results of previous audit
- Reporting?
9.2 Internal audit
Define audit criteria and scope

The
organization Select auditors , ensure objectivity and impartiality
shall
Ensure results are reported to relevant management
9.3 Management review
Conduct at planned interval & Consider; The output shall include;
- Status of actions from previous review - Decisions related to
- Changes in Continual improvement
- external and internal issue opportunities
- needs and expectations of interested - Conclusions on the
parties including compliance obligation continuing suitability,
- significant environmental aspects adequacy and
- risk and opportunities effectiveness of the
- Extent to which objectives have been achieved EMS
- Information on organization’s environmental - Action if needed, when
performance including trends in: objectives have not met
- nonconformities and corrective actions - decisions related to any
- monitoring and measurement results need for changes to the
- fulfilment of its compliance obligations environmental management
- audit results system, including resources
- Adequacy of resources - Any implication for the
- Communication from external parties strategic direction
- Opportunities for continual improvement - Retain documented
information
10. Improvement
10.1 General
The organization shall determine opportunities for improvement (see
9.1, 9.2 and 9.3) and implement necessary actions to achieve the
intended outcomes of its environmental management system.
10.2 Nonconformity and corrective action
Action to control and correct
React to
Nonconformity
nonconformity Deal with consequences
Review the nonconformity

Evaluate the need for action
to eliminate the cause(s) of
the nonconformity, in order Determine the causes of nonconformity
that it does not recur or occur
elsewhere by; Determining if similar nonconformities exist, or
could potentially occur
10. Improvement
10.2 Nonconformity and corrective action
- Implement any action needed
- Review the effectiveness of any corrective action taken
- Make changes to the EMS, if necessary
Corrective actions shall be appropriate to the significance of the effects of

nonconformities encountered, including the environmental impacts.
The organization shall retain documented information of:

- The nature of nonconformity and any subsequent
actions taken.
- The results of any corrective action.
10. Improvement
10.3 Continual improvement
Suitability
Continually improve Adequacy
Effectiveness of EMS
Thanks
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TUV Middle East

Member of TÜV NORD Group

ISO 14001:2015 Awareness Training

What are your objectives in attending this course?

▪ Concepts & historic evolution of Environment management system

▪ Major environmental issues

Food waste in Abu Dhabi accounts for 55

Courtesy: The National, UAE July15th,

Six Common Air Pollutants

Of the six pollutants, particle pollution

According to a study commissioned by

Benifits of environmental management system based on ISO 14001

- Meeting legal requirements and improving the organization’s environmental

Ref: ISO/TC 207/SC 1

Social : This pillar supports initiatives like peace,

Environmental : This pillar supports initiatives like:

Economic : We need a sustainable economic model

Note 1: An effect is deviation from expected – positive or

Note 2: Uncertainty is the state, even partial, of deficiency of

Note 3: Risk is often expressed in terms of a combination of

• Improve customer satisfaction and

Aspect Impact - Using automated

Chicken Manure Land pollution - Spreading of - Heat treatment of

Storage Usage of papers Depletion of

Compliance - Drilling of - Starting the process - Providing adequate

4.1 Understanding the organizations and its context

To achieve intended outcome of environmental management system, the

External Issues Internal Issues

Issues include environmental conditions capable of affecting or being affected by

4.2 Understanding the needs and expectations of interested parties

4.3 Determining the scope of environmental management system

- External and internal issues (4.1)

- Documented information - maintained and available to interested parties

4.4 Environmental management system

Processes needed and their interactions

5.1 Leadership and Commitment

Integration of Support other

Appropriate to the purpose and Maintained as

Provide framework for setting and

Commitment to the protection of Communicated within the

Commitment to fulfil to its

• Top management shall ensure

- Ensuring EMS conforms to

- Report the performance of

Planning the EMS • Context of the organization

Determine the • Environmental Aspects

• Assurance to achieve EMS intended

Maintain documented information of risk and opportunities and processes needed, to

6.1.2 Environmental aspects

Maintain documented information of its;

- Determine and have access to the compliance obligation

- Take these compliance obligations into account when establishing,

Compliance obligations can result in risks and opportunities

Maintain documented information of its compliance obligations

6.1.4 Planning action

6.2 Environmental objectives and planning to achieve them

Environmental objective shall be:

Maintain documented information on the environmental objectives

6.2.2 Planning actions to achieve environmental objectives

When planning how to achieve its environmental objectives, the

- What will be done?

Shall consider how actions to achieve its

Ensure competence based on appropriate education, training or experience