ASSIGNMENT NO.

1 – OFFICE SIMMULATION

ESTREMOS, KRISTEL M. Prof. Zenaida Bonaobra

DOMT-LOM 3-3

A. What is Office?

A location, usually a building or portion of a building, where a company conducts its

business. A company can have just one office, known as its home office, or a main office and a
variety of field offices or branch offices. All of these offices are involved in some way in the
business of the company.

B. What is Business Management?

Business management is the act of organizing people to accomplish the desired goals and
objectives of a business. Business management requires the utilization of the entity’s resources in
the most efficient manner possible. Business management comprises organizing, planning,
leading, staffing or controlling and directing a business effort for the purpose of accomplishing
the entity’s listed goals.

C. Office functions

 Primary or basic functions

 Auxiliary or administrative management functions

Primary or basic functions

An office basically performs those functions that are related to information management. It
helps in receiving, recording, arranging, analyzing and transmitting information.

1. Receiving and collecting information

Receiving and collecting different types of information from the different types of sources is
the primary function of an office. The information is received from two sources. They are internal
and external. Letters, invoices, circulars, notices, memos are the internal sources and supplier,
customers, government, banks are the external sources

2. Processing and arranging information

It is the most significant function of an office. The information collected and recorded
cannot be readily used for the decision-making and other purposes in the organization. Therefore,
it must be processes and arranged. Processing information involves preparing notes, sorting,
editing t. all information are to be arranged in a systematic way.

3. Supplying information
After arranging and analyzing information it is ready to supply in the management. It
provides necessary information to its member whenever it I required. This information helps in
decision-making process.

4. Retention of records
 Retention is defined as the preservation of records for future reference. It involves
collection, preservation, classification and protection of records for future reference. It is
maintained in files, computers etc. Every record has a life span. It is protected according to its
importance. Retention of record depends upon nature of organization. The efficiency of office
depends upon the way records are retained

Auxiliary or administrative management function

1. Management process
To make any business successful there must be good management. Office helps in effective
management. It includes planning, organizing, staffing, directing and controlling. It helps in
smooth functioning of the organization.

2. Public relations
There must be good public relation of the organization. The main purpose of public relation
is to make the organization look trust worthy to all people who deal with it in all its action.

3. Development of office system and procedure

Every office develops a definite office system and a fixed routine. It helps in smooth flow
of office work. The system is also known as procedure of office work.

4. Safe guarding the assets

All assets, movable and immovable, documents and office records must be guarded and
protected. They can protest these assets through insurance policies, locker etc.

5. Form designing and control:

An office designs, develops and prepares many types of form needed for office
management. It helps to get maximum benefits. These office forms are important tools for
collection and storage of information.

6. Purchasing stationery and supplies

Office stationery and supplies are essential for doing work. It helps in increasing the
efficiency and improving quality of works done. Office should pay attention in purchasing right
type of stationery and supplies

7. Purchasing office furniture and machine

Office requires various types of office furniture and machine for efficient performance. The
quantity, quality, consistency and completeness of work basically depend upon the ability and
quality if assets like office furniture and machine.

8. Personnel function
Office is also related to recruiting, training, placing, promoting the employees. Employees
help in the success of the organization.

D. What is Etiquette?
 Describes the requirements of behaviors according to the conventions of society. It includes
the proper conduct that is established by a community for various occasions, including
ceremonies, court, formal events and everyday life.

E. What is Business Etiquette?

Expected behaviors and expectations for individual actions within society, group, or class.

Within a place if businesses, it involves treating coworkers and employer with respect and
courtesy in a way that creates a pleasant work environment for everyone.

F. What is an Effective Communication?

A two way information sharing process which involves one party sending a message that is
easily understood by the receiving party. Effective communication by business managers
facilitates information sharing between company employees and can substantially contribute to its
commercial success.