JOB DESCRIPTION

Job Title: Head of Human Resources

Reports to: Director of Human Resources

Job Purpose:
Responsible for the provision of a comprehensive and professional Human Resource
service through leadership, in the implementation of strategic initiatives and
management of operational HR activities.

Key Responsibilities:
 Support the HR Director in the creation of the Human Resources strategy.
 Set a clear direction for HR Operations, enabling delivery of the HR plan.
 Evaluate the outcomes of the HR Strategy and ensure it remains appropriate
and in line with KPIs.
 Understand the unique roles and responsibilities, strategic goals, and
business plans of each division in order to provide a proactive HR service.
 Continually review the service provided ensuring it meets the needs of
users.
 Develop and maintain effective internal relationships with key stakeholders.
 Ensure innovative recruitment and succession planning is in place.
 Ensure trends and experience are used to inform future resource allocation
and that resources are balanced across all areas.
 Ensure implementation of effective HR communication and develop
opportunities for involvement and participation.
 Manage develop and motivate a remote team of HR professionals.
 Manage department expenditure within agreed budget.
 Manage the National Service Centre directorate and outsourced contracts
accepting a personal case load.
 Deputise for the HR Director at SMT and Board meetings as required.
 Carry out any additional duties as reasonably requested by line
management.

Key Performance Indicators:

 Achievement of expected objectives
 Consistently displays competence for the role
 Expenditure against budget
 Quality of service delivery and customer satisfaction
 Staff turnover levels

Knowledge, Skills and Experience

 Previous experience of managing a remote HR team (ES)
 Demonstrated senior HR/OD experience (ES)
 Proven track record in developing and delivering a people strategy (ES)
 Successful track record of using OD interventions to support organisational
change
  Up to date knowledge of employment law and modern HR practices
 Excellent communication and relationship building skills at all levels
 Ability to think and plan operationally and strategically (ES)
 Communicate sensitively and effectively both verbally and in writing with a
wide range of people (ES)
 Leadership skills and ability to empower, motivate and to create a positive,
inclusive team ethos.
 Financial and budgetary management with the ability to understand,
manage and interpret budgetary and other financial information.
 Personal resilience and an ability to cope with ambiguity, uncertainty,
pressure and scrutiny from others.
 Demonstrated knowledge and application of the computer and computer
software, especially Microsoft Office and the Internet. (ES)
 Ability to travel nationally on an ad hoc basis

Qualifications:
 CIPD qualified (ES)