Download as doc, pdf, or txt
Download as doc, pdf, or txt
You are on page 1of 10

HP Quality Standard

Product Surface Cleanliness Requirement for Manufacturing Facilities

Maintainer: Bruce G. Harden, Global SC Quality Engineer

David Moore, HP System Reliability Engineer


Authors:
Shaun Flores, EG AMS SC Quality Engineer
Bruce G. Harden, Global SC Quality Engineer
Revision:
A

1.0 Purpose
2.0 Scope
3.0 Responsibility
4.0 Definitions
5.0 References
6.0 General
7.0 Procedure
8.0 Records
9.0 Attachments
Revision History
1.0 Initial release

1.0 Purpose
This document will define the expected level of cleanliness and identify opportunities for
mitigation within specific areas of the manufacturing process to meet HP’s Zero Tolerance
policy. It is the ODMs responsibility to decide how they will meet these requirements.

2.0 Scope
This document applies HP and ODM manufacturing facilities, as well as other locations
where HP products are prepared for shipment to customers.

This is an uncontrolled copy when in printed form. For current revision, see http://standards.corp.hp.com/qualdocs/nadf/

Template Rev J, 16-Jul-2010 HP Restricted Page 1 of 10


HP Quality Standard
Product Surface Cleanliness Requirement for Manufacturing Facilities

3.0 Responsibility
3.1 EG Supply Chain Quality is responsible for establishing the standards and
maintaining this document.
3.2 Production Facility Management is responsible to implement measures to meet or
exceed the requirements established within this document.
3.3 Production Facility Operations is responsible for execution to the requirements
specified in this document.
4.0 Definitions
4.1 ISO 14644-1 - Standard for Airborne Particulate Cleanliness Classes in Cleanrooms
and Clean Zones
4.2 ISO Class 8 – ISO airborne particulate cleanliness class for cleanrooms as specified
in ISO 14644-1.
Particulate Contamination – Fine airborne particles made up of solid matter such as
dust that can stay suspended in the air and spread with the wind. This covers all
internal and external surfaces of the product.

5.0 References
5.1 ISO 14644-1 Cleanrooms and associated controlled
environments —Part 1: Classification of air
cleanliness
5.2 HP Spec SPECIFICATION, COSMETIC, CPU/OPTION
106144 PRODUCTS

5.3 ISO 8502-3 Preparation of steel substrates before application of


paints and related products - Tests for the
assessment of surface cleanliness - Part 3:
Assessment of dust on steel surfaces prepared for
painting (pressure-sensitive tape method)

This is an uncontrolled copy when in printed form. For current revision, see http://standards.corp.hp.com/qualdocs/nadf/

Template Rev J, 16-Jul-2010 HP Restricted Page 2 of 10


HP Quality Standard
Product Surface Cleanliness Requirement for Manufacturing Facilities

6.0 General
6.1 All products manufactured for Hewlett Packard must meet or exceed the established
cosmetic specifications specified within HP 106144.
6.2 HP has a zero acceptable tolerance for visible particulate contaminants on or within
the product. This includes contaminants caused by environmental factors.
6.3 Focus should be on the prevention of environmental particulate contaminants as
opposed to containment.

7.0 Requirements
7.1 All products will meet or exceed the HP Cosmetic Spec 106144.
7.2 Any visible particle contamination (dust) present on any internal or external surface
of the product is unacceptable.
7.3 Do not use towels to wipe out inside of unit on critical components. Example
memory slots or processor sockets where contaminants can be embedded and cause
contact issues.
7.4 Do not use high pressure air on inside of product.
7.5 Use ESD certified vacuums.
7.6 Use only 50/50 mix of alcohol and water to clean exterior of product.
7.7 Do not remove components to clean product at the end of the process. If conditions
exist in which components must be removed to perform cleaning, then the product
must be retested. Example: the removal of memory, drives, etc.
7.8 Containment - Process escapes or audit failures
7.8.1 Containment action should include a “clearing’ of the process until such time
as all suspect product has been identified and disposition
7.8.2 If conditions exist that components must be removed to perform cleaning
then the product must be retested. Example: the removal of memory, drives,
etc.

This is an uncontrolled copy when in printed form. For current revision, see http://standards.corp.hp.com/qualdocs/nadf/

Template Rev J, 16-Jul-2010 HP Restricted Page 3 of 10


HP Quality Standard
Product Surface Cleanliness Requirement for Manufacturing Facilities

8.0 Recommendations
8.1 Airborne particle concentrations directly correlate to product cleanliness, therefore
control of airborne particulate in the production environment is required to produce
clean product.
8.1.1 Air particulate levels must meet or exceed ISO 14644-1 Clean Room
Standards class Level 8. (see attachment 10.1)
8.1.2 It is recommended that humidity levels, filtering, and air exchanges be taken
into consideration.
8.2 Monitoring airborne particulate concentrations
8.2.1 Use of a commercial airborne particle counter that is accepted for ISO 14644-
1 Certification of Cleanrooms.
8.2.2 Measurement will be taken and recorded in particles/m^3 for a particle size of
5um.
8.2.3 Goal will be set to 29,300 per cubic meter for 5um particle size as listed in
ISO 14644-1 class 8.
8.3 Facility floors and ceiling should be addressed for dust and dirt mitigation
8.3.1 Hardening and sealing of flooring
8.3.2 Regular cleaning of floors
8.3.3 Vacuuming of interior ceiling areas and or walls where possible.
8.4 Testing Environment – the most critical area within the manufacturing environment.
HP server and storage products use fans to cool the product by pulling air through
the product during test. This action significantly increases exposure of the product
by drawing particulate contaminants into the interior of the product.
8.4.1 Particulate concentration must be monitored and controlled.
8.4.2 Filtration for the facility and/or individual product will be necessary
8.4.2.1 Filtration replacement and inspection should be an integral part of
the process.

This is an uncontrolled copy when in printed form. For current revision, see http://standards.corp.hp.com/qualdocs/nadf/

Template Rev J, 16-Jul-2010 HP Restricted Page 4 of 10


HP Quality Standard
Product Surface Cleanliness Requirement for Manufacturing Facilities

8.4.3 5S - lean method approach to provide workplace organization and


housekeeping
8.5 Inspection /Cleaning
8.5.1 The accepted process to measure particle contamination is the process
documented in ISO 8502-3.
8.5.2 The process uses adhesive pressure sensitive tape to lift dust and particulate
off of the surface to be measured, and provides guidelines for evaluation of
the particulate adhered to the tape. Tape type should be ELCOMETER 142
or equivalent that meets ISO 8502-3 standard.
8.5.3 Testing station – testing will be conducted at the FPIA Audit station.
8.5.4 Unit surface test location – the unit should be tested on the exterior top
surface of the chassis and/or the interior to of the baffle as applicable. The
inside of the hood closest to the cooling fans can be used as an alternative
depending on product model.
8.5.5 Frequency of testing - run rate production will require two units selected
randomly from each pack line during each shift. Audit rate may be modified
by HP Engineering as needed.
8.5.6 Increased test rate should be conducted during periods of seasonal
environmental activity, or validation after clearings, etc.
8.5.7 Record results of each unit tested and maintain results to be accessed as
needed. Tape samples should be preserved on transparent plastic sheets.
8.5.8 Perform a final visual check of the unit to ensure that the product was not
damaged during testing and handling.
8.5.9 Clearings – if a unit is found to be non-conforming:
8.5.9.1 Ten more units across the factory will be tested, if more than 50%
of the units on the clearing are non-conforming, the manufacturing
quality/process team must STOP THE PACK PROCESS
IMMEDIATELY. Corrective and preventative action must be
performed immediately to eliminate any escapes.

This is an uncontrolled copy when in printed form. For current revision, see http://standards.corp.hp.com/qualdocs/nadf/

Template Rev J, 16-Jul-2010 HP Restricted Page 5 of 10


HP Quality Standard
Product Surface Cleanliness Requirement for Manufacturing Facilities

8.5.9.2 HP Quality Engineering must be informed, and analysis is to be


provided with a list of any potential units affected that could be
considered as escapes.
8.6 Preventive Maintenance
8.6.1 Regular PM and Cleaning schedule –Regular PM and cleaning schedules
should be performed and frequency should be adjusted to account for periods
of extreme environmental conditions.
8.6.1.1 Floors, ceiling, test equipment
8.6.2 Scheduled filter replacement
8.7 Containment
8.7.1 Process escapes or audit failures -
8.7.1.1 Containment action should include a “clearing’ of the process until
such time as all suspect product has been identified and disposition.
8.7.1.2 If conditions exist that components must be removed to perform
cleaning then the product must be retested. Example: the removal
of memory, drives, etc.

9.0 Records
9.1 Airborne particle counter test results
9.2 Particle size and count tape test results
9.3 Preventative Maintenance records

10.0 Attachments

This is an uncontrolled copy when in printed form. For current revision, see http://standards.corp.hp.com/qualdocs/nadf/

Template Rev J, 16-Jul-2010 HP Restricted Page 6 of 10


HP Quality Standard
Product Surface Cleanliness Requirement for Manufacturing Facilities

10.1

10.2 Summary explanation of the ISO 8502- Part 3: “Assessment of dust on steel surfaces
prepared for painting (pressure-sensitive tape method)”. ISO 8502- part 3 should be
referenced for detailed instructions. (see 10.3 ISO 8502- Part 3 testing
references)
10.2.1 Direct measurement of surface cleanliness provides a means for improved
contamination control. ISO 8502-3 is an international standard that uses
adhesive tape to lift dust and particulate off of the surface to be measured,
and provides guidelines for evaluation of the particulate adhered to the tape.
ISO 8502-3 is actually intended for use in inspecting surfaces to be painted,
but it is easy to implement and provides a simple way to measure dust
contamination in the field. The standard provides two scales, one for density,
and one for particle size. The scales both range from 0 to 5 and the evaluation
processes uses simple equipment. Factory acceptance criteria is for all
surfaces to score 1-1 (density-size) or less.

This is an uncontrolled copy when in printed form. For current revision, see http://standards.corp.hp.com/qualdocs/nadf/

Template Rev J, 16-Jul-2010 HP Restricted Page 7 of 10


HP Quality Standard
Product Surface Cleanliness Requirement for Manufacturing Facilities

10.2.2 This standard is a relatively simple system for classification of particulate


contamination on surfaces. It provides a set of clear procedures for obtaining
a sample from a surface, and for optically characterizing it using a hand held
magnifier and comparison chart. This process can be performed by field
personnel or minimally trained site employees, and it yields a two factor
numerical result, characterizing both the size and density of particulate
contamination. Sample acquisition is done by pressing an adhesive tape to the
sample surface with thumb or roller pressure, then peeling it off and
mounting it for assessment. Mounting is done on a transparent surface, or a
contrasting color background such as black or white paper. The sample is
assessed for quantity by comparing to a reference card and assigning a
number from 0 to 5 with zero indicating no observable dust.

10.2.3 Dust size classes are assigned using the following table

This is an uncontrolled copy when in printed form. For current revision, see http://standards.corp.hp.com/qualdocs/nadf/

Template Rev J, 16-Jul-2010 HP Restricted Page 8 of 10


HP Quality Standard
Product Surface Cleanliness Requirement for Manufacturing Facilities

10.3 ISO 8502- Part 3 testing references

ISO 8502- Part 3: “Assessment of dust on steel surfaces prepared for


painting(pressure-sensitive tape method)”, International Organization for
Standardization

EL-EN888 Environmental Dust Considerations in Designing HP Equipment

ELCOMETER 142 ISO 8502-3 DUST TAPE TEST KIT

Aven 26700-200 USB microscope (Amazon)

Aven 26700-311 Backlit microscope stand (Amazon)

This is an uncontrolled copy when in printed form. For current revision, see http://standards.corp.hp.com/qualdocs/nadf/

Template Rev J, 16-Jul-2010 HP Restricted Page 9 of 10


HP Quality Standard
Product Surface Cleanliness Requirement for Manufacturing Facilities

List all revisions of this document. Keep the description short. In the “Checked By” column,
use the first initial and last name of the person. In the “Date” column, use the dd-Mmm-yyyy
format.

Revision History
Revision Date
DCN
Number
Descripti
on of
ChangeC
hecked
By

A Draft 05/02/2014

This is an uncontrolled copy when in printed form. For current revision, see http://standards.corp.hp.com/qualdocs/nadf/

Template Rev J, 16-Jul-2010 HP Restricted Page 10 of 10

You might also like