INSTRUCTIONS

1 A monitoring mechanism shall be adopted by each Department/Branch/Office where regular submission of weekly accomplishment report/s during
the implementation of the alternative work arrangement shall be required to be submitted to the Division/Group/Sector Head concerned.

2 The ratee shall accomplish daily the Performance Monitoring Report (PMR) and it shall be monitored daily by his/her immediate supervisor. The
mode of accomplishment shall be through One Drive in order for employees to have access with the PMR whether working from home or office.
The PMR shall be shared by the Administrative Staff of the Department / Branch / Office. Please see further details under One Drive instructions.

3 Employees who are on strictly work-from-home arrangement but will report to the office regardless of hours rendered shall choose O (Office)
under ACTUAL AWA SCHEDULE for the particular day he/she went to the office.

4 For Quality/Effectiveness, Percentage (%) of Accomplishment shall be computed based on internal standards or quality table set in the unit. Please
see sample tables under the Accomplishment of the PMR-Quality/Effectiveness

5 For Efficiency, Percentage (%) of Accomplishment shall be computed based on the formula for Performance Standards (PS) or Efficiency. Please
see Accomplishment of the Performance Standards (PS) or Efficiency.

6 For Timeliness, Percentage (%) of Accomplishment shall be computed by the supervisor depending on the submitted commitment date and shall
provide basis of the computation upon request. Please see Accomplishment of the PMR - Timeliness.

7 For the % Accomplished Columns, employees shall indicate the actual percentage (cumulative) accomplished as of the date of submission of the
PMR.

8 Use the measure/s applicable to the Major Final Output.

The Quality/Effectiveness (Q) shall be used to record and measure the Ratee's frequency of errors/revisions for a Major Final Output (MFO) versus
the allowed frequency. The latter shall be based on appropriate sources (e.g. operations data and ISO Quality Management System objectives of
the Department/ Branch/Office).

ACCOMPLISHMENT OF THE PMR-Quality/Effectiveness - (Q)

ERROR FREQUENCY shall be computed by using the formula:

Total of Errors
Percentage of Errors =
Total of Errors + Total of No Errors

PERCENTAGE (%) OF ACCOMPLISHMENT shall be determined by the standards set in the Department/Branch/ Office's internal
Quality Table.

An example Quality Table is the following:

 TABLE 1

% of Accomplishment % of Errors

100% rounds off to 0.20% or less

90% rounds off to 0.30% to 0.99%
75% rounds off to 1.00% to 2.99%
60% rounds off to 3.00% to 5.00%
rounds off to more than 5.00%

Other examples*

TABLE 2

% of Accomplishment ACCURACY

100% no mistake or 96 - 100 %

90% 1 or 2 mistakes or 91 - 95 %
75% 3 mistakes or 80 - 90 %
60% 4 or 5 mistakes or 75 - 79 %
6 or more mistakes

TABLE 3

% of Accomplishment 100% Accuracy Rule

100% no error allowed

standard not met

*based on www.neda.gov.ph/neda-spms-guide-book.

The Efficiency-Actual/Target (E-A/T) shall be used record and measure the Ratee's actual performance or output against set target per Major Final
Output (MFO) for a particular month/period.

ACCOMPLISHMENT OF EFFICIENCY - Actual / Target - (E)

Percentage (%) of Accomplishment shall be computed by using the formula:

% of Total A
= x 100
Accomplishment Total T

The Efficiency-Performance Standards (E-PS) shall be used to record and measure the Ratee's actual performance or outpt agains internal Performance
Standards of the unit per Major Final Output (MFO) for a particular month/period.
 ACCOMPLISHMENT OF EFFICIENCY - Performance Standards - (E)

Output per Hour shall be computed by using the formula:

Total A
Output per Hour =
Total Mhrs

Percentage (%) of Accomplishment shall be computed by using the formula:

% of Output per Hour

= x 100
Accomplishment
Performance Standard

Ending Balance shall be computed by using the formula:

Ending balance = Total T - Total A

The Timeliness (PMR T) shall be used to record and measure the Ratee's actual performance per Major Final Output (MFO) for a particular
month/period.

ACCOMPLISHMENT OF TIMELINESS - (T)

Percentage (%) of Accomplishment shall be computed depending on the date accomplished, whether or not the ratee met the target date. The
basis of computation shall be official and applicable records which should be made available upon request.

REMINDERS

1. Remarks column may pertain to critical incidents affecting the attainment of a particular assignment and shall be filled up by the Immediate
Supervisor, if needed.

2. The Office Head shall be responsible in keeping the PMR and shall ensure the availability of the said document upon request of authorized
individuals. In such cases or as needed, the PMR shall be printed and signed accordingly.

SHARING / ACCESING PMR IN ONE DRIVE

Instructions for Administrative Staff (Department / Branch / Office)

1. Log in to your Office 365 account and go to One Drive.

2. Create a folder in OneDrive and rename it following the format: PMR_Dept/Branch/Office.
Ex: PMR_PMERD

3. Click the folder and upload the PMR Template. Share the folder once uploaded.

4. Before entering email addresses, change the sharing option to ‘Specific people.’ Then tick ‘Allow editing’ box and click ‘Apply’ button.
5. Enter the email addresses of the people with whom you will share the file and click ‘Send’.

Share to:
• All employees in your Department / Branch / Office
• Concerned Division / Group / Sector Heads
• PMERD (pmerd@sss.gov.ph)

Instructions for all employees:

1. Log in to your office 365 and go to Outlook.

2. Access the folder in OneDrive shared by your administrative staff by clicking the link sent to your email.

3. Download the PMR Template and rename it following the format: PMR_Dept/Branch/Office_First&LastName_SemYYYY
Ex: PMR_PMERD_JuanDelaCruz_2ndSem2020

4. Upload your PMR to the same folder in OneDrive, click the file and start accomplishing the PMR online.
mplishment report/s during
ead concerned.

immediate supervisor. The

rking from home or office.
r One Drive instructions.

ed shall choose O (Office)

table set in the unit. Please

(PS) or Efficiency. Please

commitment date and shall

date of submission of the

Output (MFO) versus

ystem objectives of

Office's internal
set target per Major Final

gains internal Performance

for a particular

et the target date. The

lled up by the Immediate

pon request of authorized

click ‘Apply’ button.
YY
NAME: DOROY, CLARINCE JOYCE L.
POSITION/DESIGNATED POSITION (if applicable): JMSR
AWA SCHEDULE (Group A, B, C, D): GROUP B
MAJOR FINAL OUTPUT (MFO)
(MAJOR DELIVERABLE / DATE ASSIGNED
DELIVERABLE (m/dd/yyyy)
COMMITMENT)
1 MEMBER SERVICES SECTION - ACOP encoded 7-1-2020
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
2 MEMBER SERVICES SECTION - Pension Loan Applications encoded 7-1-2020
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

3 MEMBER SERVICES SECTION - RDF claims processed 7-1-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

3 MEMBER SERVICES SECTION - Sic/Mat claims processed 7-1-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
1 MEMBER SERVICES SECTION - Updates/advisories posted 7-6-2020
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Answer 7-6-2020

Provides Assistance to SSS queries/questions/comments on FB
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions
 MEMBER SERVICES SECTION -
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
Answer
queries/questions/comments on FB
posted Advisory thru Personal FB
account/personal cellphone/hotline

2 MEMBER SERVICES SECTION - RDF claims processed 7-6-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Pension Loan Applications encoded 7-6-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

1 MEMBER SERVICES SECTION - ACOP encoded 7-13-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Pension Loan Applications encoded 7-13-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

3 MEMBER SERVICES SECTION - RDF claims processed 7-13-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
 MEMBER SERVICES SECTION -
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

1 MEMBER SERVICES SECTION - Updates/advisories posted 7-13-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Answer 7-13-2020

Provides Assistance to SSS queries/questions/comments on FB
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions

1 MEMBER SERVICES SECTION - ACOP encoded 7-20-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Pension Loan Applications encoded 7-20-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

3 MEMBER SERVICES SECTION - RDF claims processed 7-20-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
 1 MEMBER SERVICES SECTION - Updates/advisories posted 7-20-2020
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Answer 7-20-2020

Provides Assistance to SSS queries/questions/comments on FB
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions

3 MEMBER SERVICES SECTION - RDF claims processed 7-27-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

1 MEMBER SERVICES SECTION - Updates/advisories posted 7-27-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Answer 7-27-2020

Provides Assistance to SSS queries/questions/comments on FB
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions

TOTAL NO. OF ACTUAL AWA SCHEDULE (OFFICE):

TOTAL NO. OF ACTUAL AWA SCHEDULE (HOME):

PREPARED BY:
 Ratee
(Signature Over Printed Name)
 PERFORMANCE MONITORING REPORT
Month & Year Covered: JULY 2020
(Please read instructions tab before filling out this form)

RINCE JOYCE L.

ACTUAL AWA
WORK /ACTIVITY/ TASK TIME SCHEDULE QUALITY/EFFECT
DATE DAILY (Employee to provide / indicate proof of SPENT
(m/dd/yyyy)
accomplishment as needed) (Hours) (O-Office or
TARGET
H-Home)

7-1-2020 LOCAL HOLIDAY (TAGBILARAN CITY CHARTER DAY)

7-2-2020 Encoded ACOP compliance (14 encoded) 7 O
7-3-2020 Encoded ACOP compliance (11 encoded) 7 O

7-1-2020 LOCAL HOLIDAY (TAGBILARAN CITY CHARTER DAY)

7-2-2020 Screened, received and encoded PLP applications (1 7 O
encoded)
7-3-2020 Screened, received and encoded PLP applications (0 7 O
encoded)

7-1-2020 LOCAL HOLIDAY (TAGBILARAN CITY CHARTER DAY)

7-2-2020 Dropbox System and Appointment Schedule & encoded 7 O
DDRWF of Death and Retirement Claim Applications (18
of Output)
7-3-2020 Dropbox System and Appointment Schedule & encoded 7 O
DDRWF of Death and Retirement Claim Applications (1
of Output)

7-1-2020 LOCAL HOLIDAY (TAGBILARAN CITY CHARTER DAY)

7-2-2020 Processed Sic/Mat claims (0 processed) 7 O
7-3-2020 Processed Sic/Mat claims (13 processed) 7 O

7-6-2020 Posted 1 Advisory online (7 shares) 1 H

7-7-2020 Posted 1 Advisory online (6 shares) 1 H
7-8-2020 Posted 1 Advisory online (7 shares) H
7-9-2020
7-10-2020

7-6-2020 Attended members’ inquiries, questions, comments 7 H

thru personal FB/cellphone and branch hotline (35
addressed)
7-7-2020 Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (39
7-8-2020 addressed)
Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (35
7-9-2020 addressed)
7-10-2020

7-6-2020
7-7-2020
7-8-2020
7-9-2020 Dropbox System and Appointment Schedule & encoded 7 O
DDRWF of Death and Retirement Claim Applications (37
of Output)
7-10-2020 Dropbox System and Appointment Schedule & encoded 7 O
DDRWF of Death and Retirement Claim Applications (18
of Output)

7-6-2020
7-7-2020
7-8-2020
7-9-2020 Screened, received and encoded PLP applications (0 7 O
encoded)
7-10-2020 Screened, received and encoded PLP applications (1 7 O
encoded)

7-13-2020 Encoded ACOP compliance (0 encoded) 7 O

7-14-2020 Encoded ACOP compliance (1 encoded) 7 O
7-15-2020 Encoded ACOP compliance (0 encoded) 7 O
7-16-2020
7-17-2020

7-13-2020 Screened, received and encoded PLP applications (1 7 O

encoded)
7-14-2020 Screened, received and encoded PLP applications (2 7 O
encoded)
7-15-2020 Screened, received and encoded PLP applications (4 7 O
encoded)
7-16-2020
7-17-2020

7-13-2020 Dropbox System and Appointment Schedule & encoded 7 O

DDRWF of Death and Retirement Claim Applications (30
of Output)
7-14-2020 Dropbox System and Appointment Schedule & encoded 7 O
DDRWF of Death and Retirement Claim Applications (20
of Output)
7-15-2020 Dropbox System and Appointment Schedule & encoded 7 O
DDRWF of Death and Retirement Claim Applications (17
of Output)
7-16-2020
7-17-2020

7-13-2020
7-14-2020
7-15-2020
7-16-2020 Posted 1 Advisory online (5 shares) 1 H
7-17-2020 Posted 1 Advisory online (6 shares) 1 H

7-13-2020
7-14-2020
7-15-2020
7-16-2020 Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (43
7-17-2020 addressed)
Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (69
addressed)
7-20-2020 Encoded ACOP compliance (5 encoded) 7 O
7-21-2020 Encoded ACOP compliance (2 encoded) 7 O
7-22-2020 LOCAL HOLIDAY (BOHOL DAY)
7-23-2020
7-24-2020

7-20-2020 Screened, received and encoded PLP applications (0 7 O

encoded)
7-21-2020 Screened, received and encoded PLP applications (6 7 O
encoded)
7-22-2020 LOCAL HOLIDAY (BOHOL DAY)
7-23-2020
7-24-2020

7-20-2020 Dropbox System and Appointment Schedule & encoded 7 O

DDRWF of Death and Retirement Claim Applications (20
of Output)
7-21-2020 Dropbox System and Appointment Schedule & encoded 7 O
DDRWF of Death and Retirement Claim Applications (15
of Output)
7-22-2020 LOCAL HOLIDAY (BOHOL DAY)
7-23-2020 Dropbox System and Appointment Schedule & encoded 7 H
DDRWF of Death and Retirement Claim Applications (15
of Output)
7-24-2020 Dropbox System and Appointment Schedule & encoded 7 H
DDRWF of Death and Retirement Claim Applications (15
of Output)
7-20-2020
7-21-2020
7-22-2020 LOCAL HOLIDAY (BOHOL DAY)
7-23-2020 Posted 1 Advisory online (6 shares) 1 H
7-24-2020 Posted 1 Advisory online (6 shares) 1 H

7-20-2020
7-21-2020
7-22-2020 LOCAL HOLIDAY (BOHOL DAY)
7-23-2020 Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (19
7-24-2020 addressed)
Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (18
addressed)
7-27-2020 Dropbox System and Appointment Schedule & encoded 7 H
DDRWF of Death and Retirement Claim Applications (15
of Output)
7-28-2020 Dropbox System and Appointment Schedule & encoded 7 H
DDRWF of Death and Retirement Claim Applications (15
of Output)
7-29-2020 Dropbox System and Appointment Schedule & encoded 7 H
DDRWF of Death and Retirement Claim Applications (15
of Output)
7-30-2020 SPECIAL LEAVE
7-31-2020 NATIONAL HOLIDAY (EIDL ADHA)

7-27-2020 Posted 1 Advisory online (6 shares) 1 H

7-28-2020 Posted 1 Advisory online (6 shares) 1 H
7-29-2020 Posted 1 Advisory online (7 shares) 1 H
7-30-2020 SPECIAL LEAVE
7-31-2020 NATIONAL HOLIDAY (EIDL ADHA)

7-27-2020 Attended members’ inquiries, questions, comments 7 H

thru personal FB/cellphone and branch hotline (6
7-28-2020 addressed)
Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (5
7-29-2020 addressed)
Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (7
7-30-2020 addressed)
SPECIAL LEAVE
7-31-2020 NATIONAL HOLIDAY (EIDL ADHA)
24
16
 REVIEWED BY:

Date Immediate Head

(Signature Over Printed Name)
ORING REPORT
JULY 2020
e filling out this form)

EMPLOYEE ID NO. 180734

TEAM/SECTION Member Services Section
DEPARTMENT/BRANCH/OFFICE TAGBILARAN BRANCH
EFFICIENCY
QUALITY/EFFECTIVENESS TIMELINESS
(Performance Standards or Actual / Target)
%
% ACCOMPLISHED TARGET ACTUAL TARGET
ACTUAL ACCOMPLISHED
To date (number) (number) (m/dd/yyyy)
To date
#DIV/0! 7-3-2020

#DIV/0! 7-3-2020

#DIV/0! 7-3-2020

#DIV/0! 7-10-2020
#DIV/0! 7-10-2020

#DIV/0! 7-3-2020

#DIV/0! 7-3-2020
#DIV/0! 7-10-2020

#DIV/0! 7-3-2020

#DIV/0! 7-3-2020
#DIV/0! 7-10-2020

#DIV/0! 7-10-2020
 APPROVED BY:

e Head Date Head of the Department/

Printed Name) Branch/Office
(Signature Over Printed Name)
 REMARKS
TIMELINESS (Critical incidents affecting the
DATE % attainment of a particular output;
ACCOMPLISHED ACCOMPLISHED Relevant notes/comments
(m/dd/yyyy) To date pertaining to output)
7-3-2020 100%

7-3-2020 100%

7-3-2020 100%

7-10-2020 100%
7-10-2020 100%

7-3-2020 100%

7-3-2020 100%
7-10-2020 100%

7-3-2020 100%

7-3-2020 100%
7-10-2020 100%

7-10-2020 100%
ROVED BY:

Head of the Department/ Date

Branch/Office
Signature Over Printed Name)
GROUP A
GROUP B

GROUP C
GROUP D
O
H
NAME: DOROY, CLARINCE JOYCE L.
POSITION/DESIGNATED POSITION (if applicable): JMSR
AWA SCHEDULE (Group A, B, C, D): GROUP B
MAJOR FINAL OUTPUT (MFO)
(MAJOR DELIVERABLE / DATE ASSIGNED
DELIVERABLE (m/dd/yyyy)
COMMITMENT)
3 MEMBER SERVICES SECTION - RDF claims processed 8-3-2020
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

1 MEMBER SERVICES SECTION - Updates/advisories posted 8-3-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Answer 8-3-2020

Provides Assistance to SSS queries/questions/comments on FB
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - RDF claims processed 8-10-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
 MEMBER SERVICES SECTION - RDF claims processed
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Pension Loan Applications encoded 8-10-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

1 MEMBER SERVICES SECTION - Updates/advisories posted 8-10-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Answer 8-10-2020

Provides Assistance to SSS queries/questions/comments on FB
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Pension Loan Applications encoded 8-17-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

3 MEMBER SERVICES SECTION - RDF claims processed 8-17-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
 MEMBER SERVICES SECTION - RDF claims processed
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

1 MEMBER SERVICES SECTION - Updates/advisories posted 8-17-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Answer 8-17-2020

Provides Assistance to SSS queries/questions/comments on FB
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions

3 MEMBER SERVICES SECTION - RDF claims processed 8-24-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

1 MEMBER SERVICES SECTION - Updates/advisories posted 8-24-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Answer 8-24-2020

Provides Assistance to SSS queries/questions/comments on FB
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions
 MEMBER SERVICES SECTION -
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
Answer
queries/questions/comments on FB
posted Advisory thru Personal FB
account/personal cellphone/hotline

TOTAL NO. OF ACTUAL AWA SCHEDULE (OFFICE):

TOTAL NO. OF ACTUAL AWA SCHEDULE (HOME):

PREPARED BY:

Ratee
(Signature Over Printed Name)
 PERFORMANCE MONITORING REPORT
Month & Year Covered: AUGUST 2020
(Please read instructions tab before filling out this form)

RINCE JOYCE L.

ACTUAL AWA
WORK /ACTIVITY/ TASK TIME SCHEDULE QUALITY/EFFECT
DATE DAILY (Employee to provide / indicate proof of SPENT
(m/dd/yyyy)
accomplishment as needed) (Hours) (O-Office or
TARGET
H-Home)

8-3-2020 Received , screened RDF Applications through the 7 H

Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (15
8-4-2020 processed)
Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (20
8-5-2020 processed)
Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (20
8-6-2020 processed) H
8-7-2020 SPECIAL LEAVE

8-3-2020 Posted 1 Advisory online (5 shares) 1 H

8-4-2020 Posted 1 Advisory online (7 shares) 1 H
8-5-2020 Posted 1 Advisory online (7 shares) 1 H
8-6-2020 Posted 1 Advisory online (5 shares) 1 H
8-7-2020 SPECIAL LEAVE

8-3-2020 Attended members’ inquiries, questions, comments 7 H

thru personal FB/cellphone and branch hotline (7
8-4-2020 addressed)
Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (6
8-5-2020 addressed)
Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (4
8-6-2020 addressed)
Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (30
8-7-2020 addressed) SPECIAL LEAVE

8-10-2020 Received , screened RDF Applications through the 7 O

Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (18
processed)
8-11-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (22
8-12-2020 processed)
Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (32
8-13-2020 processed)
Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (15
8-14-2020 processed)
Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (15
processed)
8-10-2020 Screened, received and encoded PLP applications (2 1 O
encoded)
8-11-2020 Screened, received and encoded PLP applications (3 1 O
encoded)
8-12-2020 O
8-13-2020 H
8-14-2020 H

8-10-2020 O
8-11-2020 O
8-12-2020 O
8-13-2020 Posted 1 Advisory online (7 shares) 1 H
8-14-2020 Posted 1 Advisory online (5 shares) 1 H

8-10-2020 O
8-11-2020 O
8-12-2020 O
8-13-2020 Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (28
8-14-2020 addressed)
Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (33
addressed)
8-17-2020 O
8-18-2020 Screened, received and encoded PLP applications (1 1 O
encoded)
8-19-2020 Screened, received and encoded PLP applications (2 1 O
encoded)
8-20-2020 H
8-21-2020 NATIONAL HOLIDAY

8-17-2020 Received , screened RDF Applications through the 7 O

Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (21
processed)
8-18-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (17
8-19-2020 processed)
Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (27
8-20-2020 processed)
Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (15
8-21-2020 processed) NATIONAL HOLIDAY

8-17-2020 O
8-18-2020 O
8-19-2020 O
8-20-2020 Posted 1 Advisory online (5 shares) 1 H
8-21-2020 NATIONAL HOLIDAY

8-17-2020 O
8-18-2020 O
8-19-2020 O
8-20-2020 Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (5
8-21-2020 addressed) NATIONAL HOLIDAY

8-24-2020 Received , screened RDF Applications through the 7 H

Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (15
8-25-2020 processed)
Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (15
8-26-2020 processed)
Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (15
8-27-2020 processed)
Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (32
8-28-2020 processed)
Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule & encoded
DDRWF of Death and Retirement Claim Applications (24
processed)
8-24-2020 Posted 1 Advisory online (5 shares) 1 H
8-25-2020 Posted 1 Advisory online (6 shares) 1 H
8-26-2020 Posted 1 Advisory online (6 shares) 1 H
8-27-2020 O
8-28-2020 O

8-24-2020 Attended members’ inquiries, questions, comments 7 H

thru personal FB/cellphone and branch hotline (6
addressed)
8-25-2020 Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (7
8-26-2020 addressed)
Attended members’ inquiries, questions, comments 7 H
thru personal FB/cellphone and branch hotline (44
8-27-2020 addressed) O
8-28-2020 O
24
16

REVIEWED BY:

Date Immediate Head

(Signature Over Printed Name)
ORING REPORT
UGUST 2020
e filling out this form)

EMPLOYEE ID NO. 180734

TEAM/SECTION Member Services Section
DEPARTMENT/BRANCH/OFFICE TAGBILARAN BRANCH
EFFICIENCY
QUALITY/EFFECTIVENESS TIMELINESS
(Performance Standards or Actual / Target)
%
% ACCOMPLISHED TARGET ACTUAL TARGET
ACTUAL ACCOMPLISHED
To date (number) (number) (m/dd/yyyy)
To date

#DIV/0! 7-10-2020
#DIV/0! 7-10-2020

#DIV/0! 7-10-2020

#DIV/0! 7-3-2020
#DIV/0! 7-10-2020

#DIV/0! 7-10-2020
 APPROVED BY:

e Head Date Head of the Department/

Printed Name) Branch/Office
(Signature Over Printed Name)
 REMARKS
TIMELINESS (Critical incidents affecting the
DATE % attainment of a particular output;
ACCOMPLISHED ACCOMPLISHED Relevant notes/comments
(m/dd/yyyy) To date pertaining to output)

7-10-2020 100%
7-10-2020 100%

7-10-2020 100%

7-3-2020 100%
7-10-2020 100%

7-10-2020 100%
ROVED BY:

Head of the Department/ Date

Branch/Office
Signature Over Printed Name)
GROUP A
GROUP B

GROUP C
GROUP D
O
H
 SEPTEMBER

NAME: DOROY, CLARINCE JOYCE L.

POSITION/DESIGNATED POSITION (if applicable): JMSR
AWA SCHEDULE (Group A, B, C, D): GROUP B
MAJOR FINAL OUTPUT (MFO)
(MAJOR DELIVERABLE / DATE ASSIGNED DATE DAILY
DELIVERABLE (m/dd/yyyy) (m/dd/yyyy)
COMMITMENT)
3 MEMBER SERVICES SECTION - RDF claims processed 9-1-2020
Provides Assistance to SSS 9-1-2020
Members and Employers in 9-2-2020
Registration, Membership and
Benefit Claim Transactions 9-3-2020

9-4-2020

1 MEMBER SERVICES SECTION - Updates/advisories posted 9-1-2020

Provides Assistance to SSS 9-1-2020
Members and Employers in 9-2-2020
Registration, Membership and
Benefit Claim Transactions 9-3-2020
9-4-2020
2 MEMBER SERVICES SECTION - Answer 9-1-2020
Provides Assistance to SSS queries/questions/comments on FB 9-1-2020
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions
9-2-2020

9-3-2020
9-4-2020
2 MEMBER SERVICES SECTION - RDF claims processed 9-7-2020
Provides Assistance to SSS 9-7-2020
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
9-8-2020

9-9-2020

9-10-2020

Page 1
 SEPTEMBER
9-11-2020

1 MEMBER SERVICES SECTION - Updates/advisories posted 9-7-2020

Provides Assistance to SSS 9-7-2020
Members and Employers in
Registration, Membership and 9-8-2020
Benefit Claim Transactions 9-9-2020
9-10-2020
9-11-2020
2 MEMBER SERVICES SECTION - Answer 9-7-2020
Provides Assistance to SSS queries/questions/comments on FB 9-7-2020
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions
9-8-2020

9-9-2020

9-10-2020

9-11-2020

1 MEMBER SERVICES SECTION - Updates/advisories posted 9-14-2020

Provides Assistance to SSS 9-14-2020
Members and Employers in
Registration, Membership and 9-15-2020
Benefit Claim Transactions 9-16-2020
9-17-2020
9-18-2020
2 MEMBER SERVICES SECTION - Answer 9-14-2020
Provides Assistance to SSS queries/questions/comments on FB 9-14-2020
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions
9-15-2020

9-16-2020

9-17-2020

9-18-2020

3 MEMBER SERVICES SECTION - RDF claims processed 9-21-2020

Provides Assistance to SSS 9-21-2020
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
9-22-2020

Page 2
 SEPTEMBER
9-23-2020

9-24-2020

9-25-2020

2 MEMBER SERVICES SECTION - Answer 9-21-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
queries/questions/comments on FB 9-21-2020
posted Advisory thru Personal FB
account/personal cellphone/hotline
9-22-2020

9-23-2020

9-24-2020

9-25-2020

3 MEMBER SERVICES SECTION - RDF claims processed 9-28-2020

Provides Assistance to SSS 9-28-2020
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
9-29-2020

9-30-2020

2 MEMBER SERVICES SECTION - Answer 9-28-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
queries/questions/comments on FB 9-28-2020
posted Advisory thru Personal FB
account/personal cellphone/hotline
9-29-2020

9-30-2020

TOTAL NO. OF ACTUAL AWA SCHEDULE (OFFICE): 24

TOTAL NO. OF ACTUAL AWA SCHEDULE (HOME): 16

PREPARED BY:

Page 3
 SEPTEMBER

Ratee Date
(Signature Over Printed Name)

Page 4
 SEPTEMBER

PERFORMANCE MONITORING REPORT

Month & Year Covered: SEPTEMBER 2020
(Please read instructions tab before filling out this form)

EMPLOYEE ID NO.
TEAM/SECTION
DEPARTMENT/BRANCH/OFFICE
ACTUAL AWA
WORK /ACTIVITY/ TASK TIME SCHEDULE QUALITY/EFFECTIVENESS
(Employee to provide / indicate proof of SPENT
accomplishment as needed) (Hours) (O-Office or % ACCOMPLISHED
TARGET ACTUAL
H-Home) To date

H
H
Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (29 processed)
Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (41 processed)

1 H
Posted 1 Advisory online (6 shares) 1 H
1 O
1 O

Attended members’ inquiries, questions, 7 H

comments thru personal FB/cellphone and branch
hotline (27 addressed)
Attended members’ inquiries, questions, 7 H
comments thru personal FB/cellphone and branch
hotline (76 addressed)
O
O

Received , screened RDF Applications through the 7 H

Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)
Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)
Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)
Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)

Page 5
 SEPTEMBER
Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)

Posted 1 Advisory online (5 shares) 1 H

Posted 1 Advisory online (6 shares) 1 H
Posted 1 Advisory online (7 shares) 1 H
Posted 1 Advisory online (7 shares) 1 H
Posted 1 Advisory online (5 shares) 1 H

Attended members’ inquiries, questions, 1 H

comments thru personal FB/cellphone and branch
hotline (15 addressed)
Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (18 addressed)
Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (14 addressed)
Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (7 addressed)
Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (15 addressed)

Posted 1 Advisory online (5 shares) 1 H

Posted 1 Advisory online (6 shares) 1 H
Posted 1 Advisory online (6 shares) 1 H
Posted 1 Advisory online (6 shares) 1 H
Posted 1 Advisory online (5 shares) 1 H

Attended members’ inquiries, questions, 1 H

comments thru personal FB/cellphone and branch
hotline (34 addressed)
Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (31 addressed)
Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (30 addressed)
Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (40 addressed)
Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (42 addressed)

Received , screened RDF Applications through the 7 O

Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (28 processed)
Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (23 processed)

Page 6
 SEPTEMBER
Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (19 processed)
Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (32 processed)
Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (32 processed)

Attended members’ inquiries, questions, 7 O

comments thru personal FB/cellphone and branch
hotline (3 addressed)
Attended members’ inquiries, questions, 7 O
comments thru personal FB/cellphone and branch
hotline (3 addressed)
Attended members’ inquiries, questions, 7 O
comments thru personal FB/cellphone and branch
hotline (8 addressed)
Attended members’ inquiries, questions, 7 O
comments thru personal FB/cellphone and branch
hotline (3 addressed)
Attended members’ inquiries, questions, 7 O
comments thru personal FB/cellphone and branch
hotline (3 addressed)

Received , screened RDF Applications through the 7 O

Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (29 processed)
Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (39 processed)
Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (48 processed)

Attended members’ inquiries, questions, 7 O

comments thru personal FB/cellphone and branch
hotline (10 addressed)
Attended members’ inquiries, questions, 7 O
comments thru personal FB/cellphone and branch
hotline (6 addressed)
Attended members’ inquiries, questions, 7 O
comments thru personal FB/cellphone and branch
hotline (4 addressed)

REVIEWED BY:

Page 7
SEPTEMBER

Immediate Head
(Signature Over Printed Name)

Page 8
 SEPTEMBER

180734
Member Services Section
CH/OFFICE TAGBILARAN BRANCH
EFFICIENCY
TIMELINESS
(Performance Standards or Actual / Target)
% DATE %
TARGET ACTUAL TARGET
ACCOMPLISHED ACCOMPLISHED ACCOMPLISHED
(number) (number) (m/dd/yyyy)
To date (m/dd/yyyy) To date

#DIV/0! 7-10-2020 7-10-2020 100%

Page 9
 SEPTEMBER

#DIV/0! 7-10-2020 7-10-2020 100%

#DIV/0! 7-10-2020 7-10-2020 100%

Page 10
 SEPTEMBER

APPROVED BY:

Page 11
 SEPTEMBER

Date Head of the Department/

Branch/Office
(Signature Over Printed Name)

Page 12
 SEPTEMBER

GROUP A
GROUP B

GROUP C
GROUP D
O
H

REMARKS
(Critical incidents affecting the
attainment of a particular output;
Relevant notes/comments
pertaining to output)

Page 13
SEPTEMBER

Page 14
SEPTEMBER

Page 15
 SEPTEMBER

Date

Page 16
NAME: DOROY, CLARINCE JOYCE L.
POSITION/DESIGNATED POSITION (if applicable): JMSR
AWA SCHEDULE (Group A, B, C, D): GROUP B
MAJOR FINAL OUTPUT (MFO)
(MAJOR DELIVERABLE / DATE ASSIGNED
DELIVERABLE (m/dd/yyyy)
COMMITMENT)
3 MEMBER SERVICES SECTION - RDF claims processed 10-1-2020
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - RDF claims processed 10-5-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

1 MEMBER SERVICES SECTION - Updates/advisories posted 10-5-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
 MEMBER SERVICES SECTION -
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Answer 10-5-2020

Provides Assistance to SSS queries/questions/comments on FB
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - RDF claims processed 10-12-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

1 MEMBER SERVICES SECTION - Updates/advisories posted 10-12-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Answer 10-12-2020

Provides Assistance to SSS queries/questions/comments on FB
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions
 MEMBER SERVICES SECTION -
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
Answer
queries/questions/comments on FB
posted Advisory thru Personal FB
account/personal cellphone/hotline

3 MEMBER SERVICES SECTION - RDF claims processed 10-19-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Answer 10-19-2020

Provides Assistance to SSS queries/questions/comments on FB
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions

3 MEMBER SERVICES SECTION - RDF claims processed 10-26-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
 MEMBER SERVICES SECTION - RDF claims processed
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

TOTAL NO. OF ACTUAL AWA SCHEDULE (OFFICE):

TOTAL NO. OF ACTUAL AWA SCHEDULE (HOME):

PREPARED BY:

Ratee
(Signature Over Printed Name)
 PERFORMANCE MONITORING REPORT
Month & Year Covered: OCTOBER 2020
(Please read instructions tab before filling out this form)

RINCE JOYCE L.

ACTUAL AWA
WORK /ACTIVITY/ TASK TIME SCHEDULE QUALITY/EFFECTIVEN
DATE DAILY (Employee to provide / indicate proof of SPENT
(m/dd/yyyy)
accomplishment as needed) (Hours) (O-Office or
TARGET
H-Home)

10-1-2020 Received , screened RDF Applications through the 7 O

Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (53 processed)
10-2-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (50 processed)

10-5-2020 Received , screened RDF Applications through the 7 H

Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)
10-6-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)
10-7-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)
10-8-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)
10-9-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)

10-5-2020 Posted 1 Advisory online (5 shares) 1 H

10-6-2020 Posted 1 Advisory online (9 shares) 1 H
10-7-2020 Posted 1 Advisory online (8 shares) 1 H
10-8-2020 Posted 1 Advisory online (6 shares) 1 H
10-9-2020 Posted 1 Advisory online (5 shares) 1 H

10-5-2020 Attended members’ inquiries, questions, 1 H

comments thru personal FB/cellphone and branch
hotline (19 addressed)
10-6-2020 Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (23 addressed)
10-7-2020 Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (15 addressed)
10-8-2020 Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (24 addressed)
10-9-2020 Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (21 addressed)

10-12-2020 Received , screened RDF Applications through the 7 H

Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)
10-13-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (30 processed)
10-14-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)
10-15-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)
10-16-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)

10-12-2020 Posted 1 Advisory online (6 shares) 1 H

10-13-2020 Posted 1 Advisory online (9 shares) 1 H
10-14-2020 Posted 1 Advisory online (5 shares) 1 H
10-15-2020 Posted 1 Advisory online (6 shares) 1 H
10-16-2020 Posted 1 Advisory online (5 shares) 1 H

10-12-2020 Attended members’ inquiries, questions, 1 H

comments thru personal FB/cellphone and branch
hotline (15 addressed)
10-13-2020 Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (30 addressed)
10-14-2020 Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (55 addressed)
10-15-2020 Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (15 addressed)
10-16-2020 Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (15 addressed)

10-19-2020 Received , screened RDF Applications through the 7 O

Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (17 processed)
10-20-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (21 processed)
10-21-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (19 processed)
10-22-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (27 processed)
10-23-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (39 processed)

10-19-2020 Attended members’ inquiries, questions, 7 O

comments thru personal FB/cellphone and branch
hotline (15 addressed)
10-20-2020 Attended members’ inquiries, questions, 7 O
comments thru personal FB/cellphone and branch
hotline (15 addressed)
10-21-2020 Attended members’ inquiries, questions, 7 O
comments thru personal FB/cellphone and branch
hotline (15 addressed)
10-22-2020 7 O
10-23-2020 7 O

10-26-2020 Received , screened RDF Applications through the 7 O

Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (25 processed)
10-27-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (34 processed)
10-28-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (35 processed)
10-29-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (35 processed)
10-30-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (36 processed)
24
16

REVIEWED BY:

Date Immediate Head

(Signature Over Printed Name)
ITORING REPORT
OCTOBER 2020
ore filling out this form)

EMPLOYEE ID NO. 180734

TEAM/SECTION Member Services Section
DEPARTMENT/BRANCH/OFFICE TAGBILARAN BRANCH
EFFICIENCY
QUALITY/EFFECTIVENESS TIMELINESS
(Performance Standards or Actual / Target)
%
% ACCOMPLISHED TARGET ACTUAL TARGET
ACTUAL ACCOMPLISHED
To date (number) (number) (m/dd/yyyy)
To date

#DIV/0! 7-10-2020
#DIV/0! 7-10-2020
 APPROVED BY:

e Head Date Head of the Department/

Printed Name) Branch/Office
(Signature Over Printed Name)
 REMARKS
TIMELINESS (Critical incidents affecting the
DATE % attainment of a particular output;
ACCOMPLISHED ACCOMPLISHED Relevant notes/comments
(m/dd/yyyy) To date pertaining to output)

7-10-2020 100%
7-10-2020 100%
ROVED BY:

Head of the Department/ Date

Branch/Office
Signature Over Printed Name)
GROUP A
GROUP B

GROUP C
GROUP D
O
H
NAME: DOROY, CLARINCE JOYCE L.
POSITION/DESIGNATED POSITION (if applicable): JMSR
AWA SCHEDULE (Group A, B, C, D): GROUP B
MAJOR FINAL OUTPUT (MFO)
(MAJOR DELIVERABLE / DATE ASSIGNED
DELIVERABLE (m/dd/yyyy)
COMMITMENT)
2 MEMBER SERVICES SECTION - RDF claims processed 11-2-2020
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

1 MEMBER SERVICES SECTION - Updates/advisories posted 11-2-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Answer 11-2-2020

Provides Assistance to SSS queries/questions/comments on FB
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions
2 MEMBER SERVICES SECTION - RDF claims processed 11-9-2020
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

1 MEMBER SERVICES SECTION - Updates/advisories posted 11-9-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

2 MEMBER SERVICES SECTION - Answer 11-9-2020

Provides Assistance to SSS queries/questions/comments on FB
Members and Employers in posted Advisory thru Personal FB
Registration, Membership and account/personal cellphone/hotline
Benefit Claim Transactions

3 MEMBER SERVICES SECTION - RDF claims processed 11-16-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions
 MEMBER SERVICES SECTION - RDF claims processed
Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

3 MEMBER SERVICES SECTION - RDF claims processed 11-23-2020

Provides Assistance to SSS
Members and Employers in
Registration, Membership and
Benefit Claim Transactions

TOTAL NO. OF ACTUAL AWA SCHEDULE (OFFICE):

TOTAL NO. OF ACTUAL AWA SCHEDULE (HOME):

PREPARED BY:

Ratee
(Signature Over Printed Name)
 PERFORMANCE MONITORING REPORT
Month & Year Covered: NOVEMBER 2020
(Please read instructions tab before filling out this form)

RINCE JOYCE L.

ACTUAL AWA
WORK /ACTIVITY/ TASK TIME SCHEDULE QUALITY/EFFECTIVEN
DATE DAILY (Employee to provide / indicate proof of SPENT
(m/dd/yyyy)
accomplishment as needed) (Hours) (O-Office or
TARGET
H-Home)

11-2-2020 HOLIDAY 7 H
11-3-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (20 processed)
11-4-2020 HOLIDAY 7 H
11-5-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (20 processed)
11-6-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (20 processed)

11-2-2020 1 H
11-3-2020 Posted 1 Advisory online (7 shares) 1 H
11-4-2020 1 H
11-5-2020 Posted 1 Advisory online (6 shares) 1 H
11-6-2020 Posted 1 Advisory online (5 shares) 1 H

11-2-2020 1 H
11-3-2020 Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (20 addressed)
11-4-2020 1 H
11-5-2020 Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (20 addressed)
11-6-2020 Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (20 addressed)
11-9-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (20 processed)
11-10-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (20 processed)
11-11-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)
11-12-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)
11-13-2020 Received , screened RDF Applications through the 7 H
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (15 processed)

11-9-2020 Posted 1 Advisory online (5 shares) 1 H

11-10-2020 Posted 1 Advisory online (7 shares) 1 H
11-11-2020 Posted 1 Advisory online (5 shares) 1 H
11-12-2020 Posted 1 Advisory online (5 shares) 1 H
11-13-2020 Posted 1 Advisory online (6 shares) 1 H

11-9-2020 Attended members’ inquiries, questions, 1 H

comments thru personal FB/cellphone and branch
hotline (20 addressed)
11-10-2020 Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (20 addressed)
11-11-2020 Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (15 addressed)
11-12-2020 Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (15 addressed)
11-13-2020 Attended members’ inquiries, questions, 1 H
comments thru personal FB/cellphone and branch
hotline (15 addressed)

11-16-2020 Received , screened RDF Applications through the 7 O

Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (29 processed)
11-17-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (37 processed)
11-18-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (42 processed)
11-19-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (42 processed)
11-20-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (38 processed)

11-23-2020 Received , screened RDF Applications through the 7 O

Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (33 processed)
11-24-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (40 processed)
11-25-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (47 processed)
11-26-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (23 processed)
11-27-2020 Received , screened RDF Applications through the 7 O
Dropbox System and Appointment Schedule &
encoded DDRWF of Death and Retirement Claim
Applications (44 processed)
24
16

REVIEWED BY:

Date Immediate Head

(Signature Over Printed Name)
ITORING REPORT
NOVEMBER 2020
ore filling out this form)

EMPLOYEE ID NO. 180734

TEAM/SECTION Member Services Section
DEPARTMENT/BRANCH/OFFICE TAGBILARAN BRANCH
EFFICIENCY
QUALITY/EFFECTIVENESS TIMELINESS
(Performance Standards or Actual / Target)
%
% ACCOMPLISHED TARGET ACTUAL TARGET
ACTUAL ACCOMPLISHED
To date (number) (number) (m/dd/yyyy)
To date

#DIV/0! 7-10-2020
#DIV/0! 7-10-2020
 APPROVED BY:

e Head Date Head of the Department/

Printed Name) Branch/Office
(Signature Over Printed Name)
 REMARKS
TIMELINESS (Critical incidents affecting the
DATE % attainment of a particular output;
ACCOMPLISHED ACCOMPLISHED Relevant notes/comments
(m/dd/yyyy) To date pertaining to output)

7-10-2020 100%
7-10-2020 100%
ROVED BY:

Head of the Department/ Date

Branch/Office
Signature Over Printed Name)
GROUP A
GROUP B

GROUP C
GROUP D
O
H