Copyright (c) 2021, Oracle. All rights reserved. Oracle Confidential.

Automated Tasks Priority Increase When Performing Data Deletion Before Go-Live (Doc ID
1592035.1)

In this Document

Symptoms
Cause
Solution
References

APPLIES TO:

Oracle Taleo Recruiting Cloud Service - Version 12A and later

Information in this document applies to any platform.

SYMPTOMS

Task priority needs to be increased for Go-live

Tasks not completing

CAUSE

Automated Task authorized window shows task is running but nothing is being deleted (Task only runs fro 7 PM to
7 AM EDT on week days and 24 hours weekends. The task will show running and resume during these hours).
Large amount of data needs to be deleted,

SOLUTION

Client Prerequisite before requesting to increase the priority of the data deletion tasks:

Important: Tasks must be run in a particular order. Refer to: Go Live Best Practice: Delete Most of the
Data from Zone Before the Go Live Document 2038913.1. Only one task should be Active at a time.

The client should create all the required deletion tasks upfront before requesting to increase the
priority for them in a single request.

Only when one task has completed, should the next one be run (in order per document referenced
above. )

* * * Log a support ticket with Oracle Support once the rules mentioned above are met.
***
Tips about opening the service request.

1. Provide the actual zone name other than a vanity URL

2. For Go-live, all the tasks that need to be prioritized must be placed in the same service request.

Note: This is a Permanent deletion. Recovery is not possible once task is completed.

Additional References in regards to Deletion tasks:

Data Deletion VS Legal Ramifications (Automated Tasks) Document 2376657.1

Recruiting Basics - Automated Task: Concepts Document 2522557.1

SD0305 - Automated Task Duration Document 1045541.1

REFERENCES

NOTE:1045541.1 - SD0305 - Automated Task Duration

NOTE:1672858.1 - Automated Task Does Not Delete Candidates Linked to Employee Accounts

Didn't find what you are looking for?