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Triangulation in UX Studies: Learning From Experience: June 2017
Triangulation in UX Studies: Learning From Experience: June 2017
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ACM Classification Keywords
DIS’17 Companion, June 10-14, 2017, Edinburgh, United Kingdom H.5.2 [Information interfaces and presentation (e.g., HCI)]:
ACM 978-1-4503-4991-8/17/06.
http://dx.doi.org/10.1145/3064857.3064858 Evaluation/methodology
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Workshop Summaries DIS 2017, June 10–14, 2017, Edinburgh, UK
Introduction
As an academic discipline, the field of User Experience
(UX) research has a multi-disciplinary heritage, involving
a variety of different perspectives that focused on studying
human experiences with products, systems, and services.
This led to a wide spectrum of methods that are used for
studying users’ experiences. Traditional Human-computer
interaction (HCI) theory has passed on methodological ap-
proaches akin to those used in usability evaluation studies.
Other disciplines that have significantly influenced UX re-
Figure 1: How can holistic User Experience (UX) evaluation be
search are those of social sciences, ethnography, and
optimized by triangulation?
philosophy.
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Workshop Summaries DIS 2017, June 10–14, 2017, Edinburgh, UK
343
Workshop Summaries DIS 2017, June 10–14, 2017, Edinburgh, UK
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